sample business plan for auto repair shop pdf philippines

How to Start an Automotive Service Shop in the Philippines (2022)

The Philippines' automotive industry is growing. Last year was a “recovery year” for new car and truck sales. The used car market also has seen growth. As Filipinos buy vehicles, the need for automotive services increases as well. This is an opportunity for the automotive service shops. This article will guide you on how to start an automotive service shop in the Philippines.

The Philippines Automotive Market Overview

In their 2021 Annual Report , the Land Transportation Office disclosed that there were 13,022,483 vehicles registered. This is bigger compared to 2020 which had 11,851,192 vehicles registered.

According to the Chamber of Automotive Manufacturers of the Philippines, Inc. (CAMPI) and the Truck Manufacturers Association (TMA), the total car sales in 2021 reached 268,488 units. It is higher than the previous year which had 223,793 units.

The used car market is increasing as well. Experts predict it will grow at a compound annual growth rate (CAGR) of 8.9% during 2020-2025. They attribute the increase to two main factors, the pandemic and internet penetration.

During lockdowns, private vehicles could run as long as they were essential travels. As the government eased the restrictions, private vehicles could travel but not public transportation. Filipinos saw this advantage of having their own vehicle. Another advantage is that traveling in a car does not expose you to the Covid virus.

Moreover, the increased internet penetration made buying a used car an ease. Used car sellers have their own websites and social media platforms. This gives them a wider reach and easier communication with customers.

All these vehicles need servicing and repair. This gives the automotive service shops a huge opportunity.

Automotive Service Shop Business in the Philippines

In the last Philippine Statistics Authority survey (2017), there were around 2,020 automotive service and repair shops in the country. In the previous year (2016), there were only 1,418 automotive service and repair shops. That is close to a 43% increase.

This increase is a response to the increasing number of vehicles in the country. This proves that the automotive and repair shop business is a viable business.

Services Offered by Automotive Service Shops in the Philippines

Automotive service shops provide all or one of the following services: Repair

• Rebuilding or reconditioning of motor vehicles or parts
• Collision service
• Car detailing

Those focusing on one service are called specialty automotive shops.

Type of Automotive Service Shop Business

Size and structure categorizes types of automotive service shop business in the Philippines.

Size categories

As to size, automotive service shop business falls into four categories: casa (dealership service shop), talyer, branded specialist shop and gas station service center. 

For Filipinos, the dealership service shop is casa. Casa is the Spanish word for house. So, when Filipinos say casa, they are referring to the in-house service shop of the dealership. Toyota Shaw Service Center is a casa.

A talyer refers to the unorganized and organized service and repair shop. ”Talyer '' is from the Spanish taller which means workshop. In the early days of the automotive industry in the Philippines, there were only two types of service shops, casa and talyer. Any shop which was not casa was a talyer.

Today, Filipinos applied the term talyer to unorganized, neighborhood service and repair shops. They also applied to organized service and repair chain shops. Rapide Auto Service Experts falls under this category.

Auto specialty shop

Auto specialty shops focus on a certain work on the vehicle. Some specialty shops focus on either body repair, painting or any other works. Other shops limit their services to certain parts like suspension, aircon, wheels and tires, etc. Goodyear Servitek is an auto specialty shop. Although they operate like a full-service shop, their primary expertise is tires.

Gas station service center

Many larger gas stations offer car services. However, many of them limit themselves to maintenance servicing and quick repairs.

These categories will help you understand the different automotive service shops. They can also help you in planning the type of automotive service business you want to enter. 

Structure categories

As to structure, there are two categories: independent and franchise.

An independent business is a privately owned business and free from outside control. A franchise business is a business where a business owner, the franchisor, allows someone, the franchisee, to use his brand, operation, products and expertise for a franchise fee. Many multi-brand chains offer franchises.

This article aims to help those who want to start an automotive service shop business as an independent and as a franchisee. The end section of this article will present five automotive service shop franchises.

Pros and Cons of Automotive Service Shop Business

Before jumping into it, knowing the pros and cons of the automotive service shop business is beneficial to you.

Lower rates offering

As a talyer owner, you can afford to offer lower rates because nobody obliges you to use original equipment manufacturer (OEM) parts only which are expensive. Regarding parts, you give the customer an option, OEM or aftermarket. The customer also has the option to buy the parts himself.

Multi-brand servicing

You have the freedom to serve all brands, unlike the dealership service centers. Your shop becomes a multi-brand shop.

Wide customer base

Aside from being a multi-brand shop, you can provide service to out of warranty and used vehicles. Owners of these vehicles look for cheaper alternatives to dealership service centers.

Local connections

You can build local connections. Being a multi-brand shop, you can serve all those with vehicles around your shop.

Electronic issues

Each new model is more high-tech than the previous one. Dealerships let their service mechanics and technicians attend a training offered by the car company whenever a new model comes up. You have to wait until this training is available to everybody.

High regards to dealership service centers

People have this high perception toward dealership serviced vehicles. This perception comes out when selling the car. A dealership serviced vehicles fetch higher resale value than non-casa serviced cars.

Challenges of an Automotive Service Shop Business

Every business has its set of challenges. For the automotive service shop business, the top five challenges are: 

Staying up to date with advances in diagnostics

This is quite a challenge for shop owners because car manufacturers are always coming up with new features in vehicles. Shop owners need to train their mechanics and technicians constantly. Going with that is the need to buy equipment and gadgets for diagnostics.

Lack of good, knowledgeable and motivated technicians

Finding the three ideal qualities in a worker is a challenge.

Funds for advertising

If you want to increase your revenue by bringing in more customers, you need advertising. The problem is where do you get the funds?

Diagnostic tools/software too expensive

To stay in the market, you must have the latest diagnostic tools and software. The challenge is the price of these tools and software.

The Importance of an Automotive Service Shop Business Plan

One important factor that leads to a successful business is the business plan. It is like your map to success. It provides you with the direction. Thus, it is important to write a business plan.

Automotive Service Shop Business Plan Sample Outline

To give you an idea of what the different elements found in a business plan are, here is a sample outline.

Executive Summary

This section gives you a picture of the overall content of the business plan. This would include:

• Overview of the business
• Other departments

Opportunity

In this section, you answer these questions:  What service are you offering?  How does this endeavor help solve a problem in the market?  Who is your target market and competition?

In the execution section, you lay down the plan of making a profitable business out of the opportunity you have seen. Here, you present the marketing strategies and plans.

Company and Management Summary

Here, you mention the teams and individuals that you already have and those teams that you are still to create or individuals that you are still to hire. Discuss how they make a good fit to your company. Also, mention how you will manage the business.

Financial Plan

This is a crucial part. In this section, you discuss financial forecasts and source funding for capital.

The appendix should have references, diagrams, tables and others that support the business plan.

If you want to know more on how to create a business plan, Franchise Market Philippines has a blog to help you.

Facilities and Equipment Needed

Here are the basic facilities and equipment needed in an automotive service and repair shop:

Vehicle Lift

There are many kinds of lifts. The most convenient to use are the hydraulic lifts, which can be two-posts or four-posts. However, they are expensive. One good alternative is a ramp. Just ensure that it is safe and sturdy.

Air Compressor

An air compressor is not only for inflating tires but also for operating pneumatic hand tools.

Jack, jack stands, and pole jacks

Jacks come handy when lifting vehicles for certain work not needing vehicle lifts. Jack stands are also useful in supporting raised vehicles. Pole jacks are for support of axles and other parts of the raised vehicle.

Oil drain and oil caddy

When changing engine oil and transmission oil, oil drain and oil caddy are useful. These two ensure that oil does not drain and spread on the floor.

Battery charger and jumper

Battery charger and jumper are for dead batteries and charging issues.

Engine hoist

Sometimes you need to remove and install an engine to the vehicle. You need an engine hoist for this work.

Brake lathe

With a brake lathe, you can resurface brake discs or rotors and drums.

Strut compressor

When working on suspensions, your work will become easier with a strut compressor.

Air conditioning machine

If you accept air conditioning jobs, you need an air conditioning machine. An air conditioning machine can recover, recycle, and recharge vehicle air conditioning systems.

A press is for removing and installing bearings and bushings. It is also useful for bending and straightening metal.

Transmission jack

When taking down and installing the transmission, it is safer to use a transmission jack.

Workbench with vise

A workbench for many jobs like when disassembling and assembling parts, wrenching, hammering, etc.

Some important automotive shop hand tools are: 

• Wrench or spanner sets
• Ratchet and socket set
• Screwdriver set
• Wire strippers and cutters
• Nut drivers
• Greasing guns
• Angle grinder

Business Requirements for the Automotive Service Shop Business

To avoid legal inconvenience later, your automotive shop should comply with the different legal requirements for starting a business here in the Philippines.

Register your shop with the Department of Trade and Industry

There are three types of business ownership: sole proprietorship, partnership and corporation. For sole proprietorship, register with the Department of Trade and Industry (DTI) office.

For partnerships and corporations, register with the Securities and Exchange Commission (SEC).

Secure the Mayor’s business permit

To secure the Mayor’s permit, go to the city or municipal hall where you want to put up your business. Be aware that this permit has many requirements that you have to work on beforehand. They are the following:

• DTI Business Name Certificate for a sole proprietorship, SEC Articles of Partnership or SEC Certificate of Incorporation
• Barangay Clearance/ Permit
• Authorization letter of the owner with ID
• Contract of Lease or Land Title / Tax Declaration
• Sketch of Location
• Occupancy Permit
• Location Clearance
• Public Liability Insurance
• Community Tax Certificate (Cedula)
• Fire Permit
• Sanitary Permit

There are other additional documents or permits that the city or municipality may require from you.

Accreditation with the Department of Trade and Industry

Automotive service and repair shops have to get DTI accreditation before operation. The purpose of the accreditation is to show that your shop has passed the DTI’s personnel and operations standards. The accreditation is proof that your shop is competent and reliable. It gives the customer an assurance of your service.

You can go to this page on DTI’s website for the accreditation requirements and procedure.

Automotive Service Shop Business Tips

Get a good location.

Your location is of utmost importance. To a great degree, a location dictates the success or failure of a business. Here are several helpful considerations when choosing a location for your automotive service shop business:

• Is that where your target market is?
• Is it accessible to your target customers, your potential workers and suppliers?
• Will it make your store visible?
• Can I afford the rent?
• Is it safe?
• Am I allowed to put up an automotive shop in the area?

Recruit the right people

Hiring the right people is a challenge as mentioned above. You have no other choice but to face this challenge. Employees can make or break your business. Qualities you want to see in employees are:

• Reliability
• Trustworthy
• Knowledgeable

Keep the shop clean and organized

Keeping your workplace clean and organized improves your efficiency. Dirty and cluttered workplace slows down your work. Clean and organized shops also attract customers.

Have social presence

It is essential that you build relationships with your customers. To address this, have social media pages. Creating a social media page is free but it brings several benefits to your business.

Five benefits that an online presence provides:

• Customers get to know your company.
• Customers engage with you on a personal level.
• Customers get to know what you offer
• Your online presence boosts your company’s brand.
• Your online presence boosts your credibility. People trust businesses with websites and social media pages. Post updates regularly.

Market through social media

Even without a website, you can still market your business online. Use of social media. It is not only for internet presence. It is wise to use it to market your business since it is free.

Referral program

Provide discounts to customers who can bring another customer. 

Reward your suki

Give your loyal customers or suki special deals. This will encourage them to continue patronizing and promoting your business more.

What special deals can you offer to customers? Here are several ways to offer special deals:

• Gift Vouchers
• 10% Off Discount
• Loyalty Points
• Random Rewards
• Package Deals

Five Automotive Service Shop Franchise in the Philippines

Rapide auto service experts.

Rapide Auto Service Experts is a chain of auto service shops in the Philippines. It started in 1998 with its partner, Midas International, the largest auto service center chain in the world. Midas provided them with the methods and procedures of servicing. Today, Rapide has over 50 shops all over the country.

Franchise Fee: ₱1.45M Initial Investment: ₱4M-7M Royalty Fee: 5% Marketing Fee: 2.5% Website: https://rapide.ph Email: [email protected] Contact Number/s: (02) 895 9486; 0951 923 8031

Car Crew Automotive Service Center

In 2018, a group of Overseas Filipino Workers (OFW) headed by Francisco “Bogs” Malbog opened the Car Crew Automotive Service Center in Imus, Cavite. They equip it with the latest diagnostic equipment and tools. Its crew are specialists in major automotive brands.

Franchise Fee: ₱1.3M Initial Investment: ₱6.7M Facebook: https://www.facebook.com/carcrew4103/ Email: [email protected] Contact Number/s: 0920 302 2222

Value Plus Auto Service Express (VPX)

ValuePlus Auto Service, the casa alternative, started in 2013. They use modern equipment. Their crew came from major car brands.

They want to share their success with others by offering franchising. All franchise branches carry the name Value Plus Auto Service Express or VPX. 

The information below is for their VPX Starter Package.

Initial Investment: ₱4.5M-P7M Space Requirement: 200 sq.m. Website: https://www.valueplusph.com Email: [email protected] Contact Number/s: 632-3413-8888; 632-8521-8878; 0917-625-1132

Motech Automotive 

In 1997, Rommel Naguiat started Ride Center, Inc. in Pampanga. In 1994, Ride Center Inc. became Motech Automotive Education Center, Inc.. The name change was the product of the company’s vision to train mechanics. However, all their shops became Motech Automotive as well.

In 2006, they started offering franchises. Today, Motech has over 70 branches.

Franchise Fee: ₱1.5M Initial Investment: ₱P7M Website: https://motech.ph Email: [email protected] Contact Number/s: (02) 920 2799; 0917-5113818

Ziebart | CarSavers

Ziebart International Corporation is an American vehicle rustproofing company. Kurt Ziebart, Rudy Herman and Joe Selagi founded the company in 1959 in Detroit.

Ziebart came to the Philippines in 1972 through the Philippine master franchisee, Bathala Marketing Industries, Inc. (BMII). In 1981, BMII went into automotive repair and body shop services and named it CarSavers. Now, you can see the two names together, Ziebart | CarSavers.

Website: https://www.carsavers.com Email: [email protected] Contact Number/s: (02) 8818-7777

Filipinos will continue to acquire vehicles. Most people think the pandemic would slow down vehicle sales. But, it did not. Instead, it appeared to accelerate. 

Pandemic is one sales driver. Even during the strictest level of restriction, the government allowed private vehicles as long as they were essential travels. Then, there was a level when the government gave permission to private vehicles to travel but not public transport.

This made the Filipinos think of buying a vehicle. Depending on their budget, some bought new vehicles while some bought used ones. 

Another driver is technology. It is much easier now to buy because of technology. You can find new and old vehicles for sale online. Sales agents are ready to entertain your call or message.

Now, all these vehicles need servicing and repairing. All these vehicles need automotive service shops. This makes the automotive shop a viable business.

The startup investment is quite large. However, the potential income is great. Mark Saberola, the General Manager of ValuePlus Auto Services Philippines Inc. explains that the average car owner’s bill for preventive maintenance services (PMS) is P5,500. A car owner on average does two PMS visits in a year. Multiply that amount with the number of car owners that come to the shop.. 

That is only for the PMS. The shop has many other services as well. So, if you are considering starting an automotive service shop, go for it.

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Disclaimer: Franchise Market Philippines strives to provide relevant and accurate information in all its articles. However, some information in our articles may differ or might be outdated from what you can see or read directly from the establishments' or businesses’ websites. Please get in touch with us directly for any discrepancies.

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How To A Start Auto Shop Business Philippines

How To A Start Auto Shop Business In The Philippines: According to Statista , there are currently 1.1 million registered cars in the Philippines. These data points exclude all other automobiles, such as jeepneys and motorcycles. So we know there is a market within the gap , but is there a gap within the market?

Today we will be specifically exploring the process of how to start an auto shop business in the Philippines for complete beginners.

Table of Contents

How To Start Auto Shop Business In The Philippines

1. build a robust business plan & strategy.

The first stage of any great idea is creating a plan and strategy . The plan is essentially what you are aiming to do with your business. For example, earn 100K Pesos a month or serve 10,000 customers. A strategy is how you will get there, and this is why these two elements are fundamental when starting an auto shop business in the Philippines.

Several robust auto shop business plans can be downloaded; however, if you are looking for a business plan specifically for the Philippines market, we have a free downloadable business plan and financial template that can be used when starting a new business in the Philippines.

You will also find that a business plan comes in very handy in the future. Not only will this help you determine your location, budget, and operations, but it will also help you differentiate. Most importantly, you will see if this business model is profitable for you.

2. Research The Auto Industry In Your Area

Previously, we explored the process of market research in the Philippines and why this is so important. To summarise, market research can save you a great deal of time and money when looking at how to start an auto shop business in the Philippines.

Here are some documents to get you started –

• Auto industry expands 23.8% in Jan.-Oct.
• Automotive industry in the Philippines
• Philippines Automotive Market
• Automotive industry in the Philippines – statistics & facts
• Toyota holds 44% market share in market 30.9% below pre-pandemic levels

As we know, the term auto shop can fall under several categories . For example, some specialize in auto repair businesses in the Philippines, while others specialize in selling new and used vehicles. Therefore, you may wish to conduct several pieces of research depending on the type of business you are entering.

There will also be times when there is very limited information when conducting market research on starting an auto business in the Philippines. Therefore, you may need to conduct a private investigation to assess the current market’s business risks, opportunities , and threats.

3. Find The Perfect Location For Your Auto Business In The Philippines

So, where is the perfect location for your business? For example, if you live in a city, would it be cheaper and more profitable to open your business in the provinces? On the other hand, if you are located in the provinces, could you find more customers in the city?

There are several areas to consider when it comes to the perfect location for an auto repair business in the Philippines or an auto shop business. The first is accessibility. Are your customers able to find you easily and conveniently? The harder it is for customers, the less likely it is for them to return to your business.

The next consideration is affordability. It sometimes makes better business sense being in a higher-priced area if it means that your business gets more customers and visibility. Other concerns include the size of the premises, security, and so on.

4. Find Suppliers And Tools

If you are starting an auto repair shop business in the Philippines, you need to ensure that your business has relevant tools for you and your staff to do the job effectively. Not only are the right tools important for the job, but having the right tools can also save you a great deal of time.

Most tools can be purchased locally at an affordable price; however, if you want to purchase tools in bulk, a great website to find bulk products is Alibaba.

On the other hand, if you are not starting an auto repair business in the Philippines but instead looking to become an auto retailer or something similar, this is a stage where you replace suppliers and tools with vehicles.

5. Seek Financial Support (Optional)

Raising capital for a brand new business is never an easy task, but luckily there are several ways you can raise the capital for an auto shop business in the Philippines. Here are some examples.

It’s often recommended to speak to a business expert or financial advisor during this stage as the business’s finances can be very complex. This is why many businesses have a dedicated team specifically to handle the business’s finances.

Additionally , when starting an auto shop business in the Philippines, one area to think about is your business’s size & overall scope. However, it’s often recommended to start a business small. Most large and successful corporations started very small. It’s always best to build the foundations of a business as early as possible before moving up to the next layer.

A common question that is often asked is how much does it cost to start an auto repair business in the Philippines? The total capital needed to start an auto repair business in the Philippines can be as little as 100,000 pesos. This includes a suitable location, survival budget, and tools. The total capital may be slightly higher or lower depending on the size and direction of your business.

6. Registration And Operations

The next stage when looking at how to open an auto repair business in the Philippines is the registration and finalizing of operations.

To legally open a business in the Philippines, you will need to have a set location for business registration; therefore, you may wish to complete this stage after you have decided on your location. Nevertheless, this stage can be moved forward or back if necessary.

The stage that follows is confirmation of business operations. This is linked very closely with your business plan. This includes who will be doing what and when. For example, when will your business be open, and who will open and close your business every day?

As soon as the business has been registered and the final operations have been confirmed, a business owner will then move on to officially opening their auto shop business. What comes next is the process of growth.

7. Marketing & Growth

For the business to be successful, there will need to be growth. This can include growing your team, customer base, Etc. But the question you may then wonder is how to grow an auto repair business in the Philippines?

To grow, you will need to ensure that you increase your current market dominance. To do this, your business needs to be better. Better can mean shorter waiting times, more convenience, cheaper rates, unique experience, and so on.

However, before you get to that stage, you need to grow your business from the beginning, and marketing is often a great way to do this. Marketing can be free and paid, and recently, we explored how to market in the Philippines , which offered some unique free and paid options for entrepreneurs.

Naturally, there will be new opportunities and challenges when starting an auto shop business in the Philippines. Still, the great news is there are many gaps within the market for innovation. So if you can make the process better in one way or another, never be afraid to be different.

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How to Write an Auto Repair Business Plan: Complete Guide

• January 24, 2023

👇 Check all our resources on auto repair businesses 👇

Whether you’re looking to raise funding from private investors or to get a loan from a bank (like a SBA loan) for your auto repair shop, you will need to prepare a solid business plan.

In this article we go through, step-by-step, all the different sections you need in your auto repair business plan. Use this template to create a complete, clear and solid business plan that get you funded.

1. Executive Summary

The executive summary of a business plan gives a sneak peek of the information about your business plan to lenders and/or investors.

Though the executive summary is the first and the most important section, it should normally be the last section you write because it’s the summary of the different sections included in your business plan.

Why do you need a business plan for your auto repair shop?

The purpose of a business plan is to secure funding through one of the following channels:

• Obtain bank financing or secure a loan from other lenders (such as a SBA loan )
• Obtain private investments from investment funds, angel investors, etc.
• Obtain a public or private grant

How to write an executive summary for your auto repair shop?

Provide a precise and high-level summary of every section that you have included in the business plan. The information and the data you include in this segment should grab the attention of potential investors and lenders immediately. Ensure that the executive summary doesn’t exceed 2 pages in total.

The executive summary usually consists of the 5 major sub-sections that include:

• Business overview : introduce your auto repair shop and its type or concept. For instance, you may offer a body repair shop, auto glass repair shop, auto systems expert shop, etc. Also, provide a brief of your shop’s size and a list of services offered
• Market analysis : introduce the market and mention the service radius, average income of the target audience , and their demographic distribution. Also, mention the problem that your auto repair shop will solve alongside the total competitor count within your service radius
• People : introduce the management team and their industry experience. Mention your business partner(s), if any. Give an overview of the staffing requirements and the reporting hierarchy
• Financial plan : how much profit and revenue do you expect in the next 5 years? When will you reach the break-even point and start making profits ? It is ideal to include a chart depicting your key financials such as revenue, gross profits, and net profit
• Funding ask : what loan/investment/grant are you seeking? How much do you need? How long will this last?

Auto Repair Financial Model Template

Download an expert-built 5-year Excel financial model for your business plan

2. Business Overview

The Business Overview segment of your auto repair shop’s business plan will introduce your company and try to answer some important questions that potential investors and lenders may have . Here is a sample list of questions that you must try to address in the company overview section:

• Why are you opening an auto repair shop?
• Where is your shop located? Why did you choose that location?
• What type of auto repair shop will you open?
• What services will you offer? At what prices?
• What will be your operating days / hours?
• Who is your target audience?
• How many customers can you serve per week / per month?
• What will be the legal structure of your company?

a) History of the Project

Any business must have three components:

• Passion & experience of the business owner
• The rationale behind you starting this business today

Passion & Experience

You must be passionate about the business and demonstrate the same to the potential lenders and/or investors through the business plan.

Also, you must have some experience or training in this type of business. Maybe, you worked as a repair technician somewhere, or maybe, you have the necessary training & education.

The business must try to resolve some issues in its current area of operation. For instance, there may not be any dedicated auto paint repair shop in the area and residents there need to travel far to get the job done. Thus, an auto paint repair shop there will solve the problem that auto owners face.

b) Business Model

Describe the business model that you will adopt in this sub-section. Here you must answer the 2 following questions:

• Will you acquire an existing auto repair shop and remodel it, or will you start your shop from scratch?

What are the different types of auto repair shops?

For example, you may open any of the following types of auto repair shops:

• Auto System Expert : In this model, you will specialize in the survey of a vehicle’s key systems such as breaks, gears, engine, etc. This model has a high revenue potential
• Auto Repair Service Technicians : This is the most standard model where you will perform basic checks like electricals, oil fluid levels, etc. This model thrives on regular repeat customers since vehicle manufacturers recommend servicing every 10k to 12k miles or every 12 months. So, those who drive a lot will be more likely to pay regular visits
• Auto Body Repair Service : In this business model, you will be dealing with vehicles involved in accidents and crashes. Though it is highly unlikely that you will get regular (or high volume) customers, the revenue earned per sale is very high. The model involves fixing broken parts, scratches, replacing damaged parts, etc.
• Diagnostic Technicians : In this model, you will perform skilled checks for underlying vehicle issues. Such issues cannot be seen from the surface and hence, require a higher level of skill compared to regular service technicians
• Auto Glass Repair : In this model, you will focus on repairing glass-related auto parts such as windows, windshields, etc. This model also has high-income potential for each order, but there will be times when you get customers who don’t want a complete replacement and require fixing only small cracks, scratches, etc.
• Auto Repair Painters : In this model, you will engage in vehicle repainting and stylizing & visual customizations as per customer requirements. The revenue potential of this model is often tied to pollution levels. Thus, places with high environmental pollution will offer more customers looking for a fresh coat of paint

c) Products & Services

It is needless to say that the products and services you will offer will depend on the auto repair shop model you are selecting. It is very important to outline the products & services that you will offer so that the investors know exactly which offerings will attract more revenue for your business.

Here is a sample list of products & services that you may offer (but remember to list only those that are relevant to your business model):

• Brake repair services
• Tire rotation services
• Tire change
• Transmission services
• Oil & filter change
• Scheduled maintenance

Make sure that you are listing all services because generally auto repair services will not offer hundreds of products & services. They are quite limited and hence, listing them all is possible.

d) Pricing Strategy

In addition with the list of services you offer, provide an estimated price range for specific services. There should not be extreme differences between you and your competitors .

For example, you cannot charge twice as much as your competitors charge for a simple oil & filter change. If you try to do that, you will fail to attract customers.

Include a pricing list for the products and services that you will offer. You don’t need to provide precise numbers. Average pricing will do.

For example, you can provide an average price range for tire replacement because tire prices will vary depending on the manufacturer, model, type, country of origin, etc.

Offering a pricing list, or at least average prices, is important as it will allow investors to tie your pricing strategy with your financial projections later on (more on that below).

e) Legal Structure

Finally, your business overview section should specify the legal structure of your business.

Is this a corporation or a partnership (LLC)? Who are the investors? How much equity percentage do they own? Is there a Board of Directors? If so, whom? Do they have experience in the industry?

3. Auto Repair Market Overview

A complete understanding of the market where you want to operate is important for the success of your business.

For example, if you want to open an auto glass repair shop in an area where most of the vehicle owners usually come for regular servicing, it might not be a viable business model for the area.

Similarly, if your auto repair shop is located in a low-income neighborhood where only a small percentage of the residents own private vehicles, your business may not succeed.

Break this section into three sub-sections that will include:

a) Market Trends

Understanding market trends will not be easy. It may require a lot of research, unless you already have strong experience (as a car mechanic for example) in the area.

The best way to perform your research will be to talk with your potential customers. Also, you can study competing auto repair shops to get an idea of the type of customers they receive, the services they provide, etc.

Some common questions you may ask the target audience include:

• What type of vehicles do they drive or prefer to drive?
• How many vehicles do they have in a family?
• What type of auto repair services do they usually require?
• How often do they go to a repair shop?

b) Competition analysis

Studying your competitors’ business models is vital. You need to understand what makes them successful or why they fail. A clear understanding of their products and services, marketing strategies, etc., will allow you to provide a better service.

If your competitors are offering nearly the same products & services, then what is their market share and how do they market their products & services to attract new customers?

It is always a good idea to do some research (if necessary, physically visit your competitors without revealing your business intentions) and create a comparative table summarizing their product & service offerings, marketing strategies, target audience, etc.

Here is a sample table that you can use:

The table you will create will depend on what information you need and want to include based on your proposed business model.

c) SWOT Analysis

Try to provide a SWOT analysis . It must be crisp and highly focused. SWOT stands for Strength, Weakness, Opportunities, and Threats.

Here is a sample that you can use as a reference:

• Strengths : 20 years of experience in car body repair and customization service, a team of highly specialized diagnostic technicians, etc.
• Weaknesses : Startup cost, zero reputation, little marketing experience
• Opportunities : High accident-prone zone, no car body repair shop within a 15-mile radius
• Threats : Low-cost service providers

A clear understanding of your strengths and weakness along with opportunities and threats in the real market can help you to design your marketing strategy . It also helps potential investors to assess the risk and reward profile of your business.

d) Customers

This is the sub-section where you will provide a detailed analysis of your target audience. You will expand the data points your provided earlier in the Business Overview segment.

Some important points that you must include in your customer analysis include:

• Age and gender distribution (you can get local demographic data from census.gov )
• Driver gender ratio
• Number of vehicles per family
• Average monthly income and disposable income
• Average bill size per visit
• Average yearly spending on auto repair services
• Vehicle type & brand preferences

You can add as many data points as required to validate your business decision. The idea here is to display your deep understanding of the target audience and the needs, preferences, and expectations. This knowledge can help you to tailor your products & services to attract new customers.

4. Sales & Marketing

This is the section of your business plan where you outline your customer acquisition strategy. Try to answer the following questions:

• What are your Unique Selling Points (USPs)?
• What are the different marketing strategies you will use?
• How do you intend to track the success of your marketing strategy?
• What is your CAC or customer acquisition cost?
• What is your marketing budget?
• What introductory promos and offers do you intend to provide for attracting new customers?

What marketing channels do auto repair shops use?

A few marketing channels that auto repair shops typically use are:

• Signage, billboards
• PPC ads, Facebook ads, etc.
• Print media
• Loyalty programs
• Online local listing (Google Business)
• Content marketing (share content like vehicle maintenance tips, safe driving tips, etc.) on platforms like blogs, social media, etc.
• Word of mouth

You must have a fair and nearly accurate estimate of your marketing budget. Therefore, make sure to budget for marketing accordingly in your financial projections.

What are your Unique Selling Propositions (USPs)?

In other words, how do you differentiate yourself vs. competitors? This is very important as you might need to win customers from competitors.

A few examples of USPs are:

• High quality service
• Location : you store is closer to a busy road and/or to where your customers live
• Partnerships with car manufacturer brands that refer you to their customers
• Loyalty reward programs : X number of free tune-ups, alignments, and brake services per year

Your USPs will depend on your business model, competitor analysis , and target audience. Whatever your USPs are, it should appeal to your potential customers and attract them.

5. Management & People

You must address 2 things here:

• The management team and their experience/track record
• The organizational structure: the different team members and who reports to whom

Small businesses often fail because of managerial weaknesses. Thus, having a strong management team is vital. Highlight the experience and education of senior managers that you intend to hire to oversee your auto repair shop business.

Describe their duties, responsibilities, and roles. Also, highlight their previous experience and explain how they succeeded in their previous roles.

It is also important that you explain how their experiences and qualifications help you in implementing the auto repair shop you are proposing. If they have specialized training and education (such as automotive technician training, collision & auto body repair training, etc.), add that information.

Organization Structure

Even if you haven’t already hired a service manager, mechanics, helpers, and other relevant staff members, you must provide a chart of the organizational structure outlining the different teams, roles and their reporting lines.

6. Financial Plan

The financial plan is perhaps, with the executive summary, the most important section of any business plan.

Indeed, a solid financial plan tells lenders that your business is viable and can repay the loan you need from them. If you’re looking to raise equity from private investors, a solid financial plan will prove them your auto repair shop is an attractive investment.

There should be 3 sections to your financial plan section:

• Your historical financials (only if you already operate the business and have financial accounts to show)
• The startup costs of your project (if you plan to purchase new repair equipment, renovate your facilities, etc.)
• The 5-year financial projections

a) Historical Financials (if any)

In the scenario where you already have some historical financials (a few quarters or a few years), include them. A summary of your financial statements in the form of charts e.g. revenue, gross profit and net profit is enough, save the rest for the appendix.

If you don’t have any, don’t worry, most new businesses don’t have any historical financials and that’s ok. If so, jump to Startup Costs instead.

b) Startup Costs

Before we expand on 5-year financial projections in the following section, it’s always best practice to start with listing the startup costs of your project. For an auto repair business, startup costs are all the expenses you incur before you open your auto repair shop and starting making sales. These expenses typically are:

• The lease deposit for the commercial space you rent (if you don’t buy it)
• The design and renovation of the existing facilities
• The auto repair equipment

Assuming you do not buy the land and the building but decide to rent instead, typically startup costs are anywhere from $67,200 to $225,500 for a typical small (5,000 sq. ft.) auto repair shop.

c) Financial Projections

In addition to startup costs, you will now need to build a solid financial model over 5 years.

Your financial projections should be built using a spreadsheet (e.g. Excel or Google Sheets) and presented in the form of tables and charts in your business plan.

As usual, keep it concise here and save details (for example detailed financial statements , financial metrics, Key Performance Indicators , key assumptions used for the projections) for the appendix instead.

Your financial projections should answer at least the following questions:

• How much revenue do you expect to generate over the next 5 years?
• When do you expect to break even ?
• How much cash will you burn until you get there?
• What’s the impact of a change in pricing (say 20%) on your margins?
• What is your average customer acquisition cost?

You should include here your 3 financial statements (income statement, balance sheet and cash flow statement ). This means you must forecast:

• The number of customers over time ;
• Your expected revenue ;
• Operating costs to run the business ;
• Any other cash flow items (e.g. capex, debt repayment, etc.).

When projecting your revenue, make sure to sensitize pricing and the number of customers as a small change in these assumptions will have a big impact on your revenues.

7. Funding Ask

This is the last section of your auto repair shop business plan . Now that we have explained what your auto repair business model is about, what’s your strategy, where you go and how you get there, this section must answer the following questions:

• How much funding do you need?
• What financial instrument(s) do you need: is this equity or debt, or even a free-money public grant?
• How long will this funding last?
• Where else does the money come from? If you apply for a SBA loan for example, where does the other part of the investment come from (your own capital, private investors?)

If you raise debt:

• What percentage of the total funding the loan represents?
• What is the corresponding Debt Service Coverage Ratio ?

If you raise equity

• What percentage ownership are you selling as part of this funding round?
• What is the corresponding valuation of your business?

Use of Funds

Any auto repair business plan should include a clear use of funds section. This is where you explain how the money will be spent.

Will you spend most of the loan / investment in paying your employees’ salaries? Or will it cover mostly the cost for the lease deposit and the machines and equipment?

Those are very important questions you should be able to answer in the blink of an eye. Don’t worry, this should come straight from your financial projections. If you’ve built solid projections like in our financial plan template for auto repair shops , you won’t have any issues answering these questions.

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Auto repair shop business plan template + PDF

This guide introduces a dedicated AI Business Plan Generator template, meticulously designed for entrepreneurs ready to initiate or enhance their auto repair shop business. It's crucial to understand that the names and financial figures featured in this example are completely hypothetical, serving solely to illustrate the business planning process. These scenarios are carefully crafted to demonstrate how you can adapt your own AI-generated Auto Repair Shop Business Plan to navigate the specific hurdles and leverage the opportunities in your auto repair shop endeavor.

For streamlined customization, we provide an "sample business plan for auto repair shop pdf" for download. This document is vital for entrepreneurs committed to developing a robust and effective strategy for starting or growing their auto repair shop. The 'AI Business Plan Generator' serves as a comprehensive guide, offering profound insights into the auto repair shop industry. It equips you with all the essential tools needed for successfully managing and expanding your auto repair shop business.

Auto repair shop business plan

How this auto repair business plan sample was created.

Create your customized auto repair shop business plan seamlessly with our AI Business Plan Generator. Simply click 'Generate your business plan' and respond to a series of targeted questions about your auto repair shop endeavor. Our advanced AI technology will analyze your inputs to craft a business plan that fits your auto repair shop's goals and needs precisely. This quick and streamlined process is usually completed in just 5-10 minutes, resulting in a detailed and systematically organized plan. Our platform offers the flexibility to adjust and refine your strategy, making sure the ultimate plan truly reflects your unique vision for your auto repair shop. Once you're done, your plan is prepared for download, providing a concise, thorough framework for launching and developing your auto repair shop. Take advantage of our AI business plan generator, tailor-made for auto repair shop businesses, to enhance your strategic planning.

Auto repair business plan sample

Executive summary, business description, market research and analysis, swot analysis.

• Organizational Structure and Management Team

Products or Services

Marketing and sales strategy, operations plan, financial projections, risk analysis.

Located in the heart of Motorville, USA, MotorCraft Auto Repair Shop is uniquely positioned to serve the automotive repair needs of local residents and small businesses alike. With a full array of services ranging from basic maintenance to advanced diagnostics and troubleshooting, MotorCraft prides itself on being the dependable solution for the vehicular challenges faced by our community.

This executive summary outlines the strategic direction, financial planning, and operational framework designed to drive success for MotorCraft Auto Repair Shop. Our targeted market encompasses a broad demographic of vehicle owners and small businesses within the region, who value quality, reliability, and exceptional customer service. As our community continues to expand, so does the opportunity for MotorCraft to meet the rising demand for comprehensive auto repair services.

At the core of our competitive edge is a management team with a wealth of experience and a passion for automotive excellence. John Smith, a 20-year industry veteran, leads the company as Owner & Master Mechanic, alongside a dedicated team including Service Manager Rachel Moore, Lead Technician Miguel Rodriguez, and Parts Manager Emily Johnson. Each member contributes a specialized skill set that underpins the efficient and effective operation of MotorCraft.

In a rapidly evolving auto repair market, MotorCraft is keenly aware of the challenges it faces. Economic downturns, escalating competition, and technological advancements are just a few of the hurdles in our path. Yet, our strategic planning is buttressed by a SWOT analysis that highlights our robust strengths, such as the advanced qualifications of our staff and strategic location, while addressing weaknesses with practical solutions. Opportunities for growth are continually being pursued, with plans to expand our service offerings and capitalize on digital marketing trends to reach new customers.

Our financial projections for the next five years are optimistic yet grounded in the realities of the auto repair landscape. We anticipate a steady year-on-year revenue increase from $500,000 in Year 1 to $1 million by Year 5, with profits following an upward trajectory as we refine our operations and expand our customer base. Conservative cash flow estimates and a diligent break-even analysis ensure that MotorCraft maintains liquidity and fiscal responsibility.

Significant thought has been given to the operational plan of MotorCraft Auto Repair Shop. Efficiency and customer service stand at the forefront of our daily operations. We utilize professional-grade equipment and a robust inventory management system to ensure speedy service. Technicians are well-equipped with the tools and knowledge necessary to address automotive issues ranging from simple maintenance tasks to complex electronic systems repair.

In line with our commitment to excellence, MotorCraft has developed a comprehensive marketing and sales strategy that relies upon local SEO, social media engagement, and targeted advertising campaigns. Sales tactics include a focus on upselling services and establishing a loyal customer base through personalized care and value-added services. Our customer service policies are designed to foster long-term relationships built on trust and satisfaction.

Risk management is a cornerstone of our strategic plan. MotorCraft has identified key risks and laid out mitigation strategies and contingency plans to safeguard against market uncertainties and operational challenges. Additionally, well-considered insurance and legal practices ensure that MotorCraft remains protected and compliant.

The future looks bright for MotorCraft Auto Repair Shop as we aim to cement our position as a leading service provider in the Motorville region. Through strategic growth, operational excellence, and a steadfast commitment to our customers, we anticipate ongoing success and a legacy of trusted service within the auto repair industry.

Auto repair business plan

MotorCraft Auto Repair Shop, strategically located at 123 Auto Street in the bustling urban neighborhood of Motorville, USA, is a stalwart institution in the local automotive repair industry. Our industry is one that hinges on reliability, skill, and the constant evolution of automotive technology. As cars and trucks have become more complex, MotorCraft has stayed ahead of the curve, emerging as an indispensable resource for vehicle owners seeking expert service and trustworthy repairs.

Since its inception in 2010, MotorCraft Auto Repair Shop has been fueled by a singular purpose: to offer unparalleled auto repair services with a customer-centric approach. The roots of MotorCraft stretch back to a modest two-bay garage, founded by automotive enthusiast and entrepreneur, John Smith. With a lifelong passion for cars and an unwavering commitment to quality service, Mr. Smith transformed his vision into a thriving business. Over the past decade, we’ve expanded our facilities, embraced state-of-the-art diagnostic equipment, and assembled a team of top-notch, ASE-certified mechanics, making MotorCraft a household name in auto repair within Motorville and its surrounding areas.

Our mission is clear and resonant: "To deliver superior auto repair and maintenance services through a dedicated team of certified professionals employing cutting-edge technology with a customer-first mindset." At MotorCraft, every bolt turned and every part installed signifies our unwavering dedication to quality and the ultimate satisfaction of our clients. We believe in building relationships, one car at a time, establishing trust through transparency, and providing value that drives customer loyalty for years to come.

As a Limited Liability Company registered in the state of Georgia, MotorCraft Auto Repair Shop enjoys the flexibility of a small business with the protective advantages of a corporate structure. This legal framework supports our mission by allowing us to reinvest profits into staff training, facility upgrades, and technology enhancements while mitigating personal financial risk. This structure is foundational to our long-term strategy which aims to amplify our market presence and ensure that each customer's experience is met with excellence.

The long-term potential of MotorCraft Auto Repair Shop shines bright. The auto repair market is robust and resistant to economic fluctuations—cars will always need maintenance and repair, regardless of economic tides. With an increasing number of vehicles on the road, longer vehicle lifespans, and the growing complexity of automotive systems, demand for our services is poised for steady growth. As we look ahead, MotorCraft aims to become the leading auto service provider in the region through diversification of services, strategic partnerships, and a relentless pursuit of innovation.

MotorCraft's roadmap for the future involves expanding our footprint within the community, exploring eco-friendly repair options to appeal to a growing market of environmentally conscious consumers, and potentially franchising our successful business model. We understand that the organization's heart lies within the mastery of our trade and the bond with our customers, and we plan to nurture this core as we grow.

At MotorCraft Auto Repair Shop, every decision we make and every strategy we implement is done with the long-term vision in mind: to create a legacy of excellence and reliability in the auto repair industry that stands the test of time. With a solid business history, an unwavering mission, the right legal structure, and a clear view of our potential, we stand confident in the continued success and growth of our business.

The automotive repair industry is currently experiencing significant shifts due to advances in vehicle technology, evolving consumer expectations, and an increased focus on sustainability practices. With an estimated value of over $800 billion globally and a compound annual growth rate (CAGR) of around 2% to 3%, the auto repair sector is integral to the maintenance of the world's growing automotive fleet, characterized by a mix of aging vehicles requiring extensive service and newer, more complex models that demand specialized technical expertise.

The target market for MotorCraft Auto Repair Shop encompasses a diverse demographic of vehicle owners within the Motorville region and its environs, which can be broken down into several key segments. Firstly, individual car owners representing various age groups, lifestyles, and socio-economic backgrounds form the bedrock of our customer base. This segment is growing steadily as car ownership increases and the average lifespan of vehicles extends due to better manufacturing standards. The second segment includes small businesses and organizations with vehicle fleets such as delivery companies, service providers, and governmental agencies, offering substantial repeat business opportunities. Overall, the population growth rate in Motorville is outpacing national averages, indicating rising demand for auto repair services.

Customers in our target market seek high-quality, reliable repair services that can be delivered in a timely fashion. They demand transparency in pricing, warranties that provide peace of mind, and personalized customer service that treats them as valued patrons rather than transactional clients. Equally important are convenient service hours, a modern and comfortable waiting area, and the availability of courtesy cars or shuttle services to minimize the disruption caused by vehicle downtime.

As for market trends, we see growth in consumer preference for service providers that can deliver comprehensive care, from routine maintenance to sophisticated electronic diagnostics and green disposal of waste and parts. Also, there is an increased propensity among millennials and Gen Z vehicle owners to opt for auto repair shops that demonstrate environmental responsibility and a digital presence, ranging from online booking to active social media interaction.

Competitor analysis reveals key players in the field, such as SpeedyFix Auto Center, Precision Auto Garage, and TopGear Car Services. SpeedyFix has carved out a significant market share due to its rapid service and large workforce; however, their rapid turnaround can sometimes compromise the personalized touch that is MotorCraft’s hallmark. Precision Auto Garage boasts meticulous workmanship and has established a loyal customer base through its focus on precision and high-end repairs, but they are positioned at a higher price point, which can deter cost-sensitive customers. TopGear Car Services is known for its tech-savvy approach, but struggles with customer service consistency and longer service times. MotorCraft Auto Repair Shop finds synergy in these attributes – we offer rapid and personalized services at competitive prices, backed by a robust technological infrastructure and a commitment to customer satisfaction.

Potential barriers to entry in the auto repair market include the high initial capital investment for state-of-the-art diagnostic equipment and tools, skilled workforce acquisition and training costs, and the challenge of establishing a strong reputation in the face of established competitors. Additionally, ever-evolving automotive technology requires continuous investment in training and equipment updates to maintain service capabilities for newer vehicle models. Ensuring compliance with environmental and safety regulations is also essential, creating another layer of operational complexity for new entrants. Despite these barriers, MotorCraft Auto Repair Shop has successfully navigated these challenges to establish itself as a trusted name in auto repair services in the region.

Sample business plan for auto repair shop pdf

Organizational structure and management.

MotorCraft Auto Repair Shop operates with an organizational structure designed to maximize efficiency, foster communication, and ensure accountability at all levels. The hierarchy is fairly flat, with our Owner & Master Mechanic, John Smith, at the apex, followed by departmental managers and followed by the technical and administrative staff.

John Smith leads the organization with a hands-on approach, primarily focusing on strategic direction, financial management, and fostering relationships with key partners and suppliers. Under John's leadership, the Service Manager, Rachel Moore, oversees daily operations, ensuring customer satisfaction and efficient workflow. The Lead Technician, Miguel Rodriguez, manages the technical team, focusing on quality control and technical training. Emily Johnson, as the Parts Manager, oversees inventory management and parts procurement ensuring parts availability and cost-effectiveness.

The management team's backgrounds reflect a blend of technical expertise and business management acumen. John Smith brings two decades of experience and an ASE Certification to the shop, coupled with an entrepreneurial spirit. Rachel Moore adds a degree in Business Management and extensive customer service experience, underpinned by ASE certification. Miguel Rodriguez contributes expert knowledge with 15 years of practical experience in diverse automotive systems. Emily Johnson rounds out the team with in-depth expertise in automotive parts and supply chain logistics.

Currently, MotorCraft employs a robust team of 5 certified mechanics, including two specialists in engine and transmission, two general repair technicians, and one specialist in diagnostics and electrical work. Our future staffing needs are anticipated to grow in line with our expansion plans; we're projecting the addition of 3 more technicians and 2 administrative staff members to handle increased customer demand and back-office operations over the next two years.

We maintain a strong set of human resource policies that emphasize equal opportunity, a safe and respectful work environment, ongoing professional development, and performance-based incentives. We conduct regular performance reviews and offer competitive compensation packages, which include health benefits and retirement plans. Employees are also encouraged to participate in advanced training courses, with the company often subsidizing these efforts as part of our commitment to professional growth and maintaining cutting-edge service capabilities.

Externally, MotorCraft utilizes a range of advisors and consultants to ensure we remain strategic and compliant in our operations. We retain a CPA for financial advising and tax preparation, an attorney specializing in small business law to ensure compliance and legal soundness, and we frequently consult with an automotive business consultant for insights on market trends and operational improvement.

Collaboration with external workforce development programs, such as local technical schools, allows us to scout emerging talent and offer internships that often lead to full-time positions. With a framework designed for adaptability and a team aligned towards a singular mission, MotorCraft Auto Repair Shop is poised to navigate the dynamic automotive repair landscape, prioritizing ethical practices and excellence in service delivery.

MotorCraft Auto Repair Shop offers an extensive portfolio of auto repair and maintenance services catered to a wide range of vehicles, including standard automobiles, trucks, and small business vehicle fleets. Our core offerings encapsulate comprehensive vehicle care, from basic services such as oil changes, tire rotations, and brake pad replacements, to complex diagnostics, electrical system repairs, and HVAC services.

Each service provided by MotorCraft is carried out by ASE-certified technicians using state-of-the-art equipment, ensuring the utmost quality and reliability. Our full-service auto repairs are known for using industry-leading techniques and the latest technology to diagnose and repair various automotive issues. Alignment with modern vehicle complexities and a commitment to environmental friendly practices, like recycling automotive fluids and using energy-efficient components, are ingrained in our operations.

The unique selling points that set MotorCraft apart from competitors include an unparalleled customer service experience and a guarantee on all repairs. Customers benefit from transparent pricing, a real-time update system that keeps them informed about their vehicle's status, and a prioritized approach that minimizes the time their vehicle is off the road.

As for the development stage of our products and services, MotorCraft maintains a practice of continuous improvement. Currently, we’re integrating a new digital management system that enhances the efficiency of our service scheduling, parts inventory, and customer communication. Future plans include the adoption of advanced diagnostics for electric and hybrid vehicles, a mobile repair service for minor issues and emergencies, and the establishment of an auto-care education program for customers.

Intellectual property within the auto repair industry primarily revolves around trade secrets rather than patents. While MotorCraft does not hold any patents, our internal repair protocols and custom diagnostic software stand as proprietary assets providing competitive advantages. Our trademark efforts are ongoing, with the objective to protect the MotorCraft brand name and logo, reinforcing our market identity.

The production process at MotorCraft is thoroughly streamlined to ensure fast and effective service. It begins with a detailed assessment of the vehicle's condition followed by an electronic diagnostic test. After discussing the findings with the customer and gaining their approval for the required services, our technicians proceed with the repairs using quality parts and tools. Post-repair, all vehicles undergo a strict quality control check to ensure they meet our high standards before being returned to the customer.

Our supplier relationships are a key component of our operation. MotorCraft partners with reputable auto parts suppliers who share our dedication to quality. These suppliers are carefully vetted to ensure they can provide the OE-spec or OEM parts that we demand. We maintain strategic alliances to ensure parts availability, favorable pricing, and quick delivery times, thus allowing us to keep service duration to a minimum.

In summary, the products and services at MotorCraft Auto Repair Shop not only meet the standard demands of auto repair but also offer added value that resonates with customers looking for a provider they can trust. Continuous modernization of our service line-up and a steadfast commitment to customer satisfaction ensure we remain a preferred choice in the auto repair industry.

MotorCraft Auto Repair Shop's marketing strategy is anchored by a multi-channel approach that leverages both digital and traditional media to capture a broad customer base while emphasizing high-intent local prospects. Our approach includes a robust local SEO strategy ensuring that we appear prominently in search results for auto repair services within our locale. Our website serves as a central hub for customer engagement, featuring service information, pricing, and appointment scheduling capabilities, enriched through regular content updates, including blog posts on car maintenance tips and industry trends.

Our social media strategy includes platforms like Facebook, Instagram, and Twitter where we will share customer testimonials, before-and-after service visuals, and educational content about vehicle upkeep. This interactive online presence aims to engage community members and foster word-of-mouth referrals.

We plan to supplement our online efforts with offline marketing tactics such as direct mail campaigns, participation in local community events, and partnerships with local businesses. Targeted promotions, discounts for first-time customers, and referral incentives will be key tactics to drive new customer acquisitions.

The sales strategy centers on building an efficient sales process managed by our Service Manager, who will oversee our customer service representatives and the training of all front-line staff. Our sales tactics revolve around up-selling and cross-selling services during customer interactions, such as highlighting the value of our preventive maintenance packages while booking repairs. Regular training ensures our team stays knowledgeable about the latest services and promotions, enabling them to communicate effectively with customers.

Our pricing strategy is designed to remain competitive with other regional repair shops while reflecting the value and quality of our services. We'll offer tiered pricing to accommodate a range of customer needs from basic to comprehensive service packages. Our pricing will be transparent, with no hidden fees, displayed clearly both online and within our shop to promote trust and ease of customer decision-making.

For distribution, while our primary channel is the physical auto repair shop, we are also considering a pick-up and drop-off service to increase convenience for customers. This will expand our footprint without the need for additional brick-and-mortar expansion.

Advertising plans involve a mix of paid and organic methods. Pay-per-click advertising will target individuals searching for auto repair services in our area, and local radio spots will communicate promotions and shop news. We will also invest in outdoor advertising like billboards in high-visibility areas. Additionally, we plan to establish a strong public relations strategy, which will include press releases to announce milestones and community involvement initiatives.

Our customer service policies are a cornerstone of our marketing and sales strategy. We maintain a customer-centric approach where feedback is not only encouraged but systematically collected post-service through surveys. A dedicated complaint resolution system ensures swift and fair handling of any customer dissatisfaction. We also plan to implement a loyalty program, rewarding repeat business with discounts and special offers.

In conclusion, MotorCraft Auto Repair Shop's marketing and sales strategy is a comprehensive plan targeting various customer touchpoints and oriented towards building long-term customer relationships. We strive to employ a mix of innovative digital tactics along with tried-and-true traditional marketing to achieve sustainable growth and a solid customer base.

Marketing plan for auto repair shop pdf

MotorCraft Auto Repair Shop's operations plan is fundamentally designed to ensure efficient and high-quality service delivery, with emphasis on customer satisfaction. To achieve this, our operational workflow encompasses structured daily activities, clearly defined processes, and vigilant quality control measures.

The daily operations commence with the opening of our service center at 8 AM, when our team of certified technicians and administrative staff begin their day. The operational workflow includes receiving vehicles, performing diagnostics and repairs, ordering parts, and communicating with customers. Appointments are pre-scheduled using our online system, which efficiently manages the allocation of tasks and resources. Walk-ins are accommodated with a systematic approach aimed at maintaining the workflow of already scheduled services. The day concludes with the closure of the shop at 6 PM, after which the staff perform a clean-up of the work areas and equipment checks to ensure readiness for the following day.

Our service delivery process starts with a thorough inspection and consultation to understand the customer's concerns and vehicle’s condition. Detailed estimates are then provided, and upon customer approval, our team undertakes the necessary repairs or maintenance using a checklist system to ensure completeness and accuracy. Technicians are equipped with tablets that detail the work order and provide access to service manuals and technical bulletins. At the completion of the service, vehicles undergo a quality control audit by our Lead Technician to certify the work meets MotorCraft's high standards.

Quality control at MotorCraft is paramount. It is interwoven with every facet of the service process. Our quality measures include regular calibration of diagnostic equipment, ongoing training for technicians on the latest automotive repair techniques, and strict adherence to manufacturer's guidelines and industry best practices. Each completed job is reviewed against a comprehensive checklist, and a final road test is conducted to ensure the repair meets performance expectations.

Inventory management is maintained via a computerized system that tracks parts usage and automatically alerts the Parts Manager when supplies are low. This system ensures critical inventory is always in stock, reducing vehicle downtime due to parts unavailability. We maintain a just-in-time inventory system, striking a balance between having necessary parts on hand and minimizing excess stock.

Supply chain management is strategic, relying on reputable suppliers with whom we have established long-term relationships. This ensures a steady supply of high-quality parts, often with negotiated volume discounts. MotorCraft's Parts Manager regularly reviews supplier performance, including delivery times, cost, and quality, to optimize our supply chain. We maintain contingency plans, with secondary suppliers in place to avoid service interruptions.

Our facilities and equipment needs are rigorously assessed and updated. MotorCraft operates in a well-maintained, modern garage equipped with multiple service bays to handle an array of vehicles simultaneously. We invest in top-tier equipment, including advanced diagnostics tools, lifts, and specialized repair instruments, which are serviced regularly to keep them in optimal condition. The facility is designed for efficiency, housing a well-organized inventory area, dedicated spaces for various repair tasks, and comfortable customer waiting areas with transparent views into the service bays.

In summary, MotorCraft Auto Repair Shop's operations plan encapsulates the seamless integration of high-quality service delivery, efficient workflows, and stringent quality controls. Our meticulous attention to inventory and supply chain management, coupled with our modern facility and cutting-edge equipment, underpin our commitment to operational excellence and customer satisfaction.

The Financial Projections section of the MotorCraft Auto Repair Shop business plan provides insights into the company's expected financial performance over the next three to five years. Based on market analysis, experienced management, and a sound operational strategy, the forecasted figures are provided with a conservative approach that reasons adjustments for potential market fluctuations and unexpected business impacts.

Sales Forecast: Year 1 anticipates revenues of $500,000, considering our conservative marketing approach and the time needed to establish our brand in the market. With growth strategies and customer satisfaction driving referrals, Year 2 is projected to see a 20% increase in sales to $600,000. Year 3 aims for a 25% increase to $750,000 as brand presence strengthens, and services expand. In Year 4, the projection is $900,000, a 20% increase, assuming maturing market share. Year 5 expects to break the $1 million revenue mark, reflecting the solidification of MotorCraft's market position.

Profit and Loss Projection: The first-year net profit margin is projected at 10% after accounting for direct costs of sales, including parts and labor, and fixed operating expenses like rent, utilities, and salaries. As efficiencies improve and the customer base grows, we expect Year 2 profits to increase to 13%, with a sustained uptick leading us to a 16% net profit margin by Year 5, due to reduced per-unit costs and increased pricing flexibility.

Cash Flow Projection: Cash flow is the lifeblood of our auto repair shop. Initial operations are supported by capital investments and business loans, with Year 1 expected to close with positive net cash flow after financing activities. Subsequent years should demonstrate improved net cash flow from operations due to higher revenue and better control of cash management, with positive end-of-year balances allowing for repayment of debt and potential reinvestment into the business.

Balance Sheet Projection: MotorCraft’s balance sheet will reflect gradual asset accumulation as reinvestments in equipment and facilities take place. Liabilities, primarily comprising the initial business loan, are scheduled for a structured paydown. Owner’s equity is expected to grow year over year, reflecting the ongoing profitability and fiscal health of the company.

Break-even Analysis: A break-even analysis shows that MotorCraft must generate approximately $300,000 in annual sales to cover fixed and variable costs. This translates to servicing an average of 750 vehicles a year, assuming an average transaction value of $400, a conservative estimate given the local market rates for repair services. This goal is achievable within the first year of operations based on our market assessment.

Financial Assumptions and Considerations: The financial projections are premised upon several critical assumptions. We anticipate a steady growth rate in our customer acquisition due to local demand and successful marketing initiatives. The pricing of services is assumed to slightly increase year over year due to inflation and increased labor costs. The projections also assume a stable supply chain without significant price volatility for parts and materials. Policies will be in place to manage accounts receivable efficiently, maintaining average collection days at 30 days or less to sustain good cash flow.

In conclusion, MotorCraft Auto Repair Shop’s financial projections demonstrate a solid business model capable of achieving sustainable profitability and growth within a competitive market. These projections are founded on a mix of practical experience, industry standards, and conservative financial practices, which will be revisited and adjusted annually to reflect actual operational results and market conditions.

Auto repair shop financial plan

Successful operation of MotorCraft Auto Repair Shop hinges on accurately identifying potential risks and deploying effective strategies to mitigate and manage them. We have conducted a comprehensive risk analysis covering market-related, operational, financial, and legal aspects, and have established both mitigation strategies and contingency plans to address potential issues.

Identification of Potential Risks: Market risks include increased competition, changes in consumer behavior, and economic downturns that could reduce demand for auto repair services. Operationally, risks encompass technician recruitment and retention challenges, equipment failures, and supply chain disruptions that may prevent timely service delivery. Financial risks consist of cash flow problems, escalating costs of parts and materials, or unexpected expenses. From a legal standpoint, liability for workplace accidents or non-compliance with regulations presents a significant risk.

Risk Mitigation Strategies: To counter market risks, we plan to differentiate MotorCraft with high-quality, reliable service and a strong marketing campaign highlighting our unique selling propositions. We will closely monitor market trends to adapt our services to changing consumer needs and economic conditions.

Operationally, we aim to maintain a well-trained staff and a strong company culture to attract and retain top talent. Regular maintenance schedules and investing in high-quality, durable equipment will reduce the likelihood of operational breakdowns. Strategic relationships with multiple suppliers and maintaining critical inventory will alleviate supply chain risks.

Financially, we will implement strict budgeting and prudent financial management to protect our cash flow. Regular cost reviews will help us manage and anticipate any significant changes in part costs. Diversification of revenue streams, through fleet servicing contracts and tiered pricing strategies, will protect against fluctuations in individual consumer demand.

Contingency Plans: In the event of acute market contraction, MotorCraft will deploy an aggressive marketing plan and special promotions to retain market share. Should we encounter key staff turnover, our contingency plan includes cross-training existing employees and maintaining a network with local technical schools for quick talent sourcing.

If faced with a significant equipment breakdown, we have identified local equipment rental options to prevent service interruptions. Should a supply chain interruption occur, our contingency inventory and alternative supplier arrangements will maintain operational continuity.

If a financial cash crunch becomes evident, MotorCraft will prioritize fund allocation toward the most revenue-generating services and seek flexible payment terms with suppliers if needed. Lastly, establishing a business line of credit can provide an emergency buffer for unforeseen expenses.

Insurance and Legal Considerations: Insurance coverage is a critical component of our risk management strategy. MotorCraft maintains comprehensive general liability, property, and workers' compensation insurance policies to mitigate the financial impact of claims or accidents. For added protection, we also carry business interruption insurance to cover potential loss of income and extra expenses from unexpected events that halt our operations.

Legally, we ensure compliance with all local, state, and federal regulations through regular audits and consultations with legal counsel. Environmental regulations are of particular concern in our industry, so we follow best practices for hazardous waste disposal and emissions. We also stay current with updates to labor laws to minimize the risk of employment disputes.

In essence, our risk analysis underscores a commitment to proactive and responsive management practices. Through careful planning, comprehensive insurance policies, and an agile approach to business operations, MotorCraft Auto Repair Shop is well-positioned to address risks and adapt to challenges that may arise.

Business plan for existing auto repair shop

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FREE 3+ Auto Repair Service Business Plan Samples in PDF | MS Word | Apple Pages | Google Docs

Auto repair shops should be present anywhere; they fix cars that have broken down or repair any issues of a vehicle to avoid further problems and complications that may escalate that could result in accidents and mishaps. Auto mechanics are skilled people who are experts in handling and fixing vehicles parts and installing them safely into the vehicle. If you’re an auto mechanic and you want to open a business where you can repair troubled cars, one of the first things you need to do is create a business plan. A business plan will serve as your roadmap on which areas your business must follow to ensure you get to the right destination, and the destination is the success of your business. Read the article to know how to write an auto repair service business plan.

Auto Repair Service Business Plan

3+ auto repair service business plan, 1. auto repair service business plan, 2. tire and auto repair service business plan, 3. bike and auto repair service business plan, 4. auto repair service business plan example, what are auto repair services, how to make an auto repair services business plan, 1. executive summary, 2. company overview, 3. operations details, 4. staff and management details, 5. marketing plan, 6. financial plan, is owning an auto repair shop profitable, how much does it cost to open an auto repair shop.

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An  auto repair shop, or also known  garage  or a  workshop  is an establishment where vehicles are repaired by auto mechanics and technicians. They offer various repair services for vehicles. Some common services they offer include:

• Refilling oil
• Changing oil filter
• Replacing wiper blades
• Replacing air filter
• Scheduling car maintenance
• Providing new tires
• Replacing batteries
• Fixing and maintaining brakes
• Adding antifreeze accessories
• Tuning up engine
• Balancing and aligning wheels
• And many more!

Start your business plan with a cover page where you put down your information such as the name of your auto repair shop, its address, your name as the owner, and the date when the plan is completed.

The next first section of the business plan is the  executive summary . This section provides an overview of each section of your business plan. Make sure this does not exceed more than one page. It should highlight your mission statement, its business structure, its scope of work, the services you offer, the requested amount of funding from investors, your total investment in the business, and your long-term goals for your business.

This section is where you describe your auto repair shop  company . Include details such as the location of the shop, its entity, details of your repair shop, the services you offer and its pricing, the history of your company, and the nature of your business. Include details of your target customers, the purpose why your business exists, and your advantage compared to your competition. Attach all the permits, certifications, and licenses you acquired that let you operate your business legally.

This section is where you comprehensively describe details of your fish farm, including construction costs, ease of operation, and productivity, the equipment, vehicles, tools, fixtures, furniture, and other inventory items that are required to run your business. Include other important details such as the topography and zoning details of your business location.

Don’t forget to include details of your data management and  risk management . Explain how you store and use your data without a threat of breaching confidential information and explain your procedures on how you identify risks in your business and how you address them to prevent unfortunate circumstances from happening.

This section is where you describe your organization details such as your staff and your management. List down the names of all your mechanics and include their professional background information such as employment experience, professional training, and education, certifications, or degrees held related to the auto repair services. Below the list, make a chart of your  organizational structure  where you describe each employee’s job position and to whom they report. Don’t forget to include information regarding your contractors (if you have one) who provide you with equipment or products that you will need for your business.

The marketing plan is where you describe how you’re going to advertise and promote your business to your customers. All you need to write is to describe your target market and the location of the business. Then describe your marketing strategies that relate to your target customers. Describe how your strategies can bring your target market to your shop and help you earn profit.

The last part of your business plan is your financial plan. This is where you include details regarding your finances and your financial projection for your business in the coming years. Here are the following details that you should include in your plan:

• competitive advantage
• sales forecasts and  financial assumptions
• measures of success
• financial worksheet to calculate the money you will ask from investors or lenders
• breakeven analysis
• bookkeeping
• rational analysis
• business financing
• personal income tax return
• business and personal income statement
• cash flow projections
• profit and loss statement

Yes, an auto repair shop is highly profitable since most car owners will need services from the repair shop to fix their cars. Annually, a repair shop can earn $100,000 o average.

The cost varies depending on the equipment, facilities, insurance, inventory, accounting , marketing, and administrative fees that you have. The approximate cost to open an auto repair shop is over $37,000.

After drafting your business plan, review and revise any errors or inaccurate information that you’ve spotted. Take note of how you write your business plan too. Make sure it sounds formal but it’s comprehensible and concise. If you’re head is swimming with too much information, leave your business plan for a day or two and come back to it and check if you need to add more information or if it needs more revision. To help you get started on making a business plan for your auto repair shop, download our free sample templates provided above!

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Auto Repair Business Plan Sample

Nov.11, 2016

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Table of Content

Do you want to start an auto repair shop business?

Are you thinking of starting an auto repair shop? Well, auto repair is one of those businesses that allow you to earn considerable profits even by managing a small team. The business provides repair and maintenance services for automobiles. Moreover, in many cases, auto repair shops also offer aftermarket modifications and upgradation services.

So, if you have made up your mind to enter this venture, you should first prepare a auto repair shop business plan . If you don’t know how to open an auto repair shop or how to make an accurate auto repair shop business plan , you can take help from here.

The essence of an Auto Repair Shop Business Plan

Over the years, we have been monitoring the operations and success of some auto repair shops in a bid to determine the strategies that they use to grow their enterprises. Here are some of the findings that we feel will have a great impact on your new auto repair shop.

• Understand the market needs and tailoring the services right
• Managing their resources well
• Embracing new technology

It is important that you learn how to cope with these problems to business continuity plan checklist reigning supreme and achieve your short and long-term goals such as achieving financial stability. Here are some of the challenges that you will face if you venture into this business without a proper auto repair shop business plan.

Scalability Issues

As the auto business grows and attracts more clients, you will encounter many challenges that need to be responded to well. Simple mistakes can bring down your business no matter the success that you have achieved so far. For instance, an increase in customers can lead to the lack of enough space to store business the various materials. The most plausible solution to such a problem is by expanding your workspace or renting a large facility.

A auto repair shop business plan is not complete if it does not give instructions on how scalability challenges or issues will be resolved. As mentioned earlier, we have been monitoring some facilities over the last three years. The research has given us an in-depth understanding of the industry, and we will use the same knowledge to come up with credible recommendations that you can use to jump the hurdles.

In this blog, we’re providing a sample auto repair shop business plan of a startup, Auto Fix & Services.

Executive Summary

2.1 the business.

Auto Fix & Services will be a registered and licensed auto repair shop in Austin. The business will provide usual repair and maintenance services ranging from oil change to parts replacement. The business will also offer car modification and upgradation services such as window tinting, installing air filters, etc.

2.2 Management of auto repair shop

Running an auto repair shop requires a relatively smaller team. Still, you need to have a proper management plan. Because, without strict supervision, your workers may do some negligence during repair work – resulting in losing your customer’s trust.

The best way to ensure efficient management is to create a comprehensive auto repair shop business plan . In which you’ll list all the details of how to start a auto repair shop and how to manage it successfully.

2.3 Customers of auto repair shop

Before exploring how to open up a auto repair shop you should think of who’ll be your customers. As that will enable you to do the relevant preparations.

Auto Fix & Services identified its customers as the following groups:

• Professional Automobile Drivers
• New Car Owners (Households/ Individuals)
• Used Car Owners (Households/ Individuals)

2.4 Business Target

• To achieve an NPS score above 80 within two years of our launch
• To achieve a CSAT score of 95 to 98% within a year of our launch
• To earn a net profit margin of $24.5k per month by the end of the third year of our launch

Company Summary

3.1 company owner.

Auto Fix & Services will be owned by Robin Redford. Robin is a talented person with exceptional managing skills. He started his career by working in an auto repair shop as an auto mechanic. After working for four years, he got promoted to a managing post. However, he served as a manager for just three years and eventually decided to start his own business.

3.2 Why the auto repair shop is being started

Due to a great demand for trustworthy auto repair works, Robin decided to start his own shop. By starting a auto repair shop Robin wanted to make considerable profits and introduce 100 percent reliable services.

3.3 How the auto repair shop will be started

Step1: Write Auto Repair Shop Description

To start an auto repair shop, the first step is to make a detailed auto repair shop business plan . For that purpose, you can read any example auto repair shop business plan available on the web like this sample business plan for auto repair shop. Or you can hire a professional to make your auto repair shop business plan .

Step2: Make The Arrangements

The second step is to get the licenses and permits to start an auto repair shop. After getting his business registered, Robin will rent a facility to turn it into a repair shop. At the same time, he’ll procure the machinery and tools required to provide his services.

Step3: Recruit Your Staff

Robin will hire the expert and certified auto mechanics for his shop. The complete list of his employees will be given in the upcoming sections.

Step4: Promote & Market

After that Robin will devise his sales strategy to reach out to his customers. He has decided to offer several discounts in the startup phase to get more and more customers.

Step5: Ensure Strong Web Presence

Lastly, you have to ensure a strong online presence so that people can find you whenever they search for the relevant services on Google.

The costs required to carry out all of the above steps are provided in the following table:

Owning your own auto repair shop allows you to offer a wide range of services. From this business plan for auto repair shop , you can see the services provided by Auto Fix & Services.

• Automobile engines
• Automobile exhaust systems
• Automobile brakes
• Automobile radiators
• Ignition System
• Electric repairs
• Spark plug, fuel cap, and others
• Tire pressure monitoring
• Wheel alignment
• Regulating radiator fluid, brake fluid, transmission fluid, etc.
• Maintaining car’s air conditioning system
• Installing Efficient air filters
• Installing the latest stereo system
• Brake discs
• Backup camera
• Turbochargers and more
• Seat covers
• Dash covers
• Fuel consumption meters
• Steering wheel covers

Marketing Analysis of Auto Repair Shop

Before opening an auto repair shop business plan you should carry out detailed marketing analysis to explore the market trends and the competitors’ strategies. This critical examination will help you in introducing competitive aspects for your own shop. Moreover, in your auto repair workshop business plan you should also identify the groups of your target customers so that you can devise your policies and pricing plan accordingly.

If you are starting an auto repair shop business plan but don’t know how to write a business plan for auto repair shop, you can take help from here. However, if you think that you don’t possess the skillset to make an accurate marketing plan, you should prefer hiring a professional marketing analyst.

5.1 Market Trends

According to SBDCNet, nearly 160k auto repair and maintenance shops are running in the United States – generating a collective annual revenue of $115 billion. The demand for such services is increasing because of an overall increase in automobile purchases. Along with the fact that cars need regular maintenance after a certain mileage. And that maintenance and upgradation cannot be done without proper space and machinery.

5.2 Marketing Segmentation

Auto Fix & Services divided its target market into separate groups to study their needs and expectations thoroughly. The detailed marketing segmentation done by them is provided below:

Business plan for investors

5.2.1 professional automobile drivers.

This will be the group of our major target customers. Professional automobile drivers such as Uber drivers, taxi drivers, bus drivers, and others, need car maintenance and repair services much frequently than all other groups. It is because of their long hour driving and large mileage. Moreover, this group is also expected to be a significant buyer of our car parts and accessories.

5.2.2 Used Car Owners (Households/ Individuals)

Our second target customers will be the owners of used cars. People who buy used cars often get the old parts such as seat covers, engine, brakes, replaced by newer ones. Thus, they are expected to avail of all of our services especially car upgradation and repairs.

5.2.3 New Car Owners (Households/ Individuals)

Lastly, new car owners who would want to upgrade their automobiles will also be our target customers. This group is usually very careful about their cars. Thus, they are expected to avail of our regular maintenance services more frequently. Moreover, they’ll also acquire our upgradation services. https://ticket-drama.fun/buytickets/onegin/?date=9.07.21/kiev

To turn these people into potential/ repeat purchasers, we’ll offer several benefits to them. The biggest benefit our repeat customers will get is free video consultation. Whenever they encounter any problem while being far away from us, we’ll help them to resolve the issue themselves. Moreover, we’ll also send our auto mechanics to their location if the fault is of complicated nature.

5.3 Business Target

Our business targets are:

• To earn a net profit of $24.5k per month by the end of the third year
• To obtain a repeat purchase rate of 80% throughout our service years
• To achieve and maintain a CSAT score of 95 to 98% within a year of our launch
• To achieve a Net Promoter Score of above 80 within two years of our launch

5.4 Product Pricing

Our prices are almost in a similar range as that of our competitors. However, we still expect to get more customers due to our competitive advantages.

Marketing Strategy

After you have fulfilled all the requirements to open an auto repair shop business plan , you should start thinking about its promotion. To get introduced to a larger audience, you need to develop an accurate auto repair shop marketing plan.

For your help, we’re providing the marketing strategy planned by Auto Fix & Services.

6.1 Competitive Analysis

• Our auto mechanics hold ASE certification. All of our workers are highly experienced and skillful.
• We also provide remote auto repair services throughout Austin. However, this service will be provided in special cases where bringing the vehicle to our facility wouldn’t be feasible.
• Only we in the entire city provide video call assistance so that customers can repair minor faults themselves. However, this service will only be valid for return customers and repeat customers.

6.2 Sales Strategy

• We’ll advertise our startup through posters, Google Local ads service, and social media.
• We’ll ensure a strong web presence to reach out to a wider audience and to keep track of our return/ repeat customers.
• We’ll offer a 50% discount on our services for the first month of the launch.
• We’ll offer a 15% discount on automobile accessories for the first two months of our launch.

6.3 Sales Monthly

6.4 sales yearly, 6.5 sales forecast, personnel plan.

It is essential to make a list of the employees you’ll need to run your business. When you write business plan auto repair shop you must make your personnel plan enlisting required staff and their expected salaries.

7.1 Company Staff

Robin will hire the following people for his assistance:

• 1 Supervisor to help in the management
• 8 Auto Mechanics to perform the major work
• 2 Technicians to provide overall support
• 1 Database Manager to manage company’s sites and arrange video calls
• 1 Accountant to maintain financial records
• 1 Front Desk Manager/ Call Operator
• 2 General Assistants
• 1 Sales Executive

7.2 Average Salary of Employees

Financial plan, great service.

Great service. Good turnaround time and quality work. Thanks!

The last thing to do before launching your auto repair shop business plan is to create a detailed financial plan. Your financial plan should describe the expenses, net worth of your startup, projected loss and profits, and balance sheets for at least three years.

Since startup and running costs for auto repair shops are usually high, it is essential to devise a trajectory to achieve your financial goals – provided the limited resources, sales, and investment. Understanding the importance of an accurate financial plan, Robin hired a professional financial analyst to create an auto repair shop business plan . The financial plan developed by him is given here to provide you an idea of auto repair shop finances.

8.1 Important Assumptions

8.2 brake-even analysis, 8.3 projected profit and loss, 8.3.1 profit monthly, 8.3.2 profit yearly, 8.3.3 gross margin monthly, 8.3.4 gross margin yearly, 8.4 projected cash flow, 8.5 projected balance sheet, 8.6 business ratios.

Download Template Business Plan for Auto Repair Shop in pdf

Professional writers OGS capital specialized also on a theme such as auto parts business plan , starting an auto dealership business the right way , car dealership business plan , car wash business plan , car shop business plan , car accessories business plan and etc.

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

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8 essential tips for starting auto repair business in the Philippines

Updated Aug 04, 2020 | Same topic: Hot Tips for Car Selling

Cars are important possessions, but unluckily they can suffer wear and tear any. In that case, they will need effective car maintenance from in-dealership or specialized and accredited mechanic shops or just a usual car repair shop.

Everyone has a car and they cost money to fix and maintain, therefore starting your own auto shop is a win-win. Those who want to capitalize on this business opportunity will need to have a proper business plan from scratch. 

Insightful and informative tips indeed will be pointed out in this article, to give a workflow from step one to the last steps with clarity. All these essential tips to start a small auto repair business are pretty basic, but some steps will need a consultation with experts though.

1. Scout out the best location

Never locate your shop too far away from the center so that the client won't bother to get there! Look for a big and accessible place, which have enough space for parking many cars. Getting locations near commercial areas or a neighborhood with many affordable residents is the key when selecting the place for your store.

Locate your shop near the commercial areas, but it should be big enough to park your car

2. Ask advice from experienced people

If you are not a master of this business, enlisting the help from experienced friends or those with huge networking is a clever move to make money out of auto repair shop. Learning where to source auto parts and getting extra services for hard jobs.

Asking advice from experienced people if you are not master in this business

3. Figure out what is the must-have beginning expense

Start with a blank slate and check what equipment is available; and what can be used in the auto repair to lessen costs. Itemize all the tools and required equipment and how much they will cost to equip the shop.

Under-equipped shops will not be as profitable; since clients prefer a wide array of automotive services to be available. Add up the costs to hire skilled mechanics and techs that will upgrade the shop's services a notch up. It is better to have more capital than just enough, to begin with.

>>> Also read:  Putting Up a Car Wash Business in the Philippines

4. Have your business officially registered

Inquire about getting the shop name registered and other requirements that will be needed to make the auto repair shop official. Ask about fees and other miscellaneous expenses to get the amount ready, and how long it will take for official registration. 

Without these permits, the business will have problems with taxes and different kinds of penalties, too.

Applying for business permission if you don't want to pay fines

5. Employing certified mechanics and technicians

For starters; this can make or break any auto repair shop on the get-go! The shop should deliver the good with reliability and assure that all repairs are assured of the highest caliber and skill too. Satisfied clients will not argue price when it comes to their autos, but make a wrong call for bad repair.

Make sure all the mechanics and technician are properly certified with proof of their certifications; never get less than skilled mechanics and technician because if services are very good; it should make clients come back to have their cars fixed again.

Or another alternative is getting mechs and techs who are highly recommended and have references that can be verified too. They are the core of auto repair shops; without them, most shops will have no business at all.

Skilled mechanics are the core members of every auto repair store

6. Have a detailed Marketing Strategy

To get the word out about your services; it can be done via online advertising or maybe as advertisements in newspapers that offer services. Or maybe print out flyers and place on a car windshield in parking lots too. Another alternative is to get the bull-horn and drive around and distributing leaflets as well. The main point is to get the word out and disseminate as much as can be done!

Have an advertising strategy to spread your business via online or traditional methods 

7. Get an accountant to organize payroll and tax concerns

When everything is all official and registered with all agencies concerned, get an accountant to fix all the papers that refer to taxes, financial, and anything that will involve taxes to be paid annually. These accountants can help maximize profits and work out the tax concerns as well. Anything that has to with money should be ironed out by them.

Get an accountant to organize payroll and tax concerns

8. Offer great customer service

Cultivate regular customers from everyone who has their cars repaired! Be hands-on and make sure that all employees follow SOPs, and make sure they treat clients well! Stopping to get to know clients and check on them; once in a while and answer their concerns too. Staying up front and visible is one if the ways clients will come back.

These are easy to follow and understand so that anyone can go from there! All essential tips to start a small auto repair business could be the cornerstone of success, trying won’t hurt at all!

>>>  Get more useful tips and advice for your car maintenance here

Norjan Ismail Abbas

Norjan enjoys writing about various topics, and car is among them. Don't ever ask him which his most favorite car is since he has none. He believes each car is beautiful in its own way.

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Auto Repair Business Plan Proposal PDF | Garage Business Plan PDF

How to Start an Auto Repair Business - Automotive Business Plan PDF

Are you considering starting an Auto Repair business and are in need of an Automotive Business Plan? if yes, you'll find this free book to be extremely helpful.

This is a practical guide that will walk you step by step through all the essentials of starting your business. The book is packed with guides, worksheets and checklists. These strategies are absolutely crucial to your business' success yet are simple and easy to apply.

Don’t Start a New Auto Repair Business Unless You Watch This Video First!

Checklist for Starting a Business: Essential Ingredients for Success

If you are thinking about going into business, it is imperative that you watch this video first! it will take you by the hand and walk you through each and every phase of starting a business. It features all the essential aspects you must consider BEFORE you start a business. This will allow you to predict problems before they happen and keep you from losing your shirt on dog business ideas. Ignore it at your own peril!

Here’s a Valuable Free Gift for You This is a high quality, full blown business plan template complete with detailed instructions and all related spreadsheets. You can download it to your PC and easily prepare a professional business plan for your business. Click Here! To get your free business plan template

The Single Most Important Ingredient for Business Success

The first and most important thing you need to acquire in order to succeed in a small business is... knowledge.

Sounds exaggerated? Listen to this...

According to research conducted by Dun & Bradstreet, 90% of all small business failures can be traced to poor management resulting from lack of knowledge.

This is backed up by my own personal observations. In my 31 years as a business coach and consultant to small businesses, I've seen practically dozens of small business owners go under and lose their businesses -- not because they weren't talented or smart enough -- but because they were trying to re-invent the wheel rather than rely on proven, tested methods that work.

Conclusion: if you are really serious about succeeding in a business... If you want to avoid the common traps and mistakes... it is absolutely imperative that you acquire the right knowledge.

"Why Invent Mediocrity, When You Can Copy Genius?"

That's an excellent quote I picked up from a fellow business owner a few years back. What this means is that you should see what is working and try to duplicate Printing Business. Why go through all the trouble of inventing something new, that you don't even know will ever work, when you can easily learn from and duplicate something that has been a proven success?

[ Note: One of the BIGGEST mistakes almost all new businesses make is that they WASTE tons of valuable time, energy and money on trying to create something "new", that has never been tested or proven... only to find out later that it was a total loss. Don't make the same mistake! ]

Hi! My name is Meir. I'm the founder and president of BizMove.com, a successful internet based information business. I'm also the author of numerous books, mostly in the area of small business management.

I've been involved in small business for the past 31 years of my life, as a business coach, manager of a consulting firm, a seminar leader and as the owner of five successful businesses.

During my career as a business coach and consultant I've helped dozens of business owners start their businesses, market, expand, get out of troubles, sell their businesses and do practically every other small business activity you can think of. You see, I have been there .... done it ... and bought the Small Business t-shirt! -- This free book contains techniques and strategies I've learned during my 31 year small business career.

Here's what you'll discover in the 'How to Start a Auto Repair Business' book:

Success Tip: Setting Goals

Good management is the key to success and good management starts with setting goals. Set goals for yourself for the accomplishment of the many tasks necessary in starting and managing your business successfully. Be specific. Write down the goals in measurable terms of performance. Break major goals down into sub-goals, showing what you expect to achieve in the next two to three months, the next six months, the next year, and the next five years. Beside each goal and sub-goal place a specific date showing when it is to be achieved.

Plan the action you must take to attain the goals. While the effort required to reach each sub-goal should be great enough to challenge you, it should not be so great or unreasonable as to discourage you. Do not plan to reach too many goals all at one time.

Establish priorities. Plan in advance how to measure results so you can know exactly how well you are doing. This is what is meant by "measurable" goals. If you can’t keep score as you go along you are likely to lose motivation. Re-work your plan of action to allow for obstacles which may stand in your way. Try to foresee obstacles and plan ways to avert or minimize them.

Click here! to download your Auto Repair Proposal PDF book for free

Management Skills Video: How to Become a Great Manager and Leader

Learn how to improve your leadership skills and become a better manager and leader. Here's how to be the boss people want to give 200 percent for. In the following video you'll discover 120 powerful tips and strategies to motivate and inspire your people to bring out the best in them.

For more insightful videos visit our Small Business and Management Skills YouTube Chanel .

Here're other free books in the "how to start a business" series that may interest you:

Here's a Sample 'Executive Summary' for an Auto Repair business plan :

COMPANY NAME is located in Burlingame, CA a town of about 28,000 residents located in the San Francisco Bay area. The company focuses on general automotive repair on both foreign and domestic models. COMPANY NAME also gains revenue from the sale of parts and fluids associated with its service repairs.   COMPANY NAME has realized it is not a specialist in a major item in auto repair; transmission repair, and thus has decided to cease subletting these jobs out and acquire a division for this purpose. The plan calls for COMPANY NAME to purchase an existing facility and the business associated with it, in order to provide its customers with a complete line of automotive repair service. The company will accomplish this through the receipt of grant funding in the amount of $1.2 million. With these funds, the owner OWNER’S NAME will purchase the new building and United Transmission's company. United Transmission's owners will remain onboard to work in the shop but under its acquirer COMPANY NAME, moreover OWNER’S NAME will buy-out one of two COMPANY NAME partners to become 66.66% owner.

1.1 Objectives

The Objectives of  COMPANY NAME are:   1.  To exceed customer's expectations by providing superior service 2.  Sales increase by at least 50% through acquisition and 10% per year after 3.  Have a clientele return rate of 90% 4.  Maintain an average gross margin of 50%+ throughout the entire operation

1.2 Mission

The Company's mission is to provide the Burlingame, CA community with quality auto parts and services, along with reliability and trustworthiness, as it has for the past 20 years.  It also strives to assist the community through providing stimulation to fellow businesses by referring its bodywork and paint clients to them.  COMPANY NAME strives to be honest and to serve their extended community completely.

1.3 Keys to Success

The keys to success in this business are: 

• Superior customer service:  high quality workmanship
• Convenience: offering clients a full line of auto parts and service
• Reputation:  credibility, integrity, and reliability of our products and services

2.0 Company Summary

COMPANY NAME is incorporated as a c-corporation. Its headquarters is in Burlingame, CA. At present, it has one location; however, as mentioned it plans to acquire United Transmission, which is located right next door to its current location through a company buy-out. 

2.1 Company Ownership

COMPANY NAME is currently owned by [INSERT OWNERS’ NAMES] each with 33.33% ownership.

2.2 Company History

The company was formed on October 31, 1990. It had historically focused on general automotive repair and service, while shying away from transmission repair and replacement. Over time, the company realized it was loosing substantial revenue though outsourcing these jobs to another shop. In 2010, OWNER’S NAME decided to gain more control of the business and bring in a transmission business. To date, he plans to acquire United Transmission and buy-out one partner's share of the business. This will give him sole control of the transmission venture and 66.66 percent control of COMPANY NAME.

Table: Past Performance

3.0 Services

COMPANY NAME sells both automotive, and truck repair service and parts. The Company also services vehicles including: 10-minute quick oil changes (a fast lube), performance factory service intervals, computer diagnostics and repair, clutch, timing belts and break replacement. As a full service facility, we also include wiper blade replacements, all fluid and drive belt checks, at any time. COMPANY NAME will stand behind any services performed, ensuring the customer is fully satisfied. " We offer a wide variety of full service automotive repairs along with excellence in customer care. Our warranty is a whopping 12 months or 12,000 miles for parts and labor ."

How to Succeed with an Online PR Marketing Campaign

1. Set goals for your campaign

increase sales, attract advertisers, drive traffic to your site, build brand awareness

2. Develop unique selling proposition (USP)

about your company, its products and services; create key message points about the benefits to end users

3. Determine your target audiences

Internet industry, advertisers, consumers, Wall Street, etc.

4. Begin a publicity program

write a press release about significant company announcements (ie: new product launch, a strategic partnership, a new source of funding, advertising sponsorship, an experienced executive joining the company)

5. Select appropriate spokespersons for the media--yourself, your marketing manager, your technical expert

6. Create a target media list

business editor and Internet/technology reporter for local newspaper, advertising and interactive trade editors, business reporters, TV reporters covering cyberspace

7. Send release to reporters by E-mail or fax by 8 A.M. of the day you issue it

follow up with a phone call by late morning; talk to your messages points; you'll only have time to give the top line of the story

8. Follow what reporters are writing every day and know their interests

9. pot industry trends by checking online media and traditional print and broadcast coverage daily or several times a day

10. Build relationships with reporters

invite them to lunch; see them at industry events.

Copyright © by Bizmove Free Business Guides. All rights reserved.

Auto Repair Business Plan

Written by Dave Lavinsky

You’ve come to the right place to create your Auto Repair shop business plan.

We have helped over 10,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Auto Repair shops.

Auto Repair Business Plan Example

Below is a template to help you create each section of your Automotive Repair business plan.

Executive Summary

Business overview.

Tim’s Timely Auto Repair is a startup auto repair shop located in St. Louis, Missouri. The Company is founded by Tim Martinez, an experienced auto mechanic who has gained valuable knowledge on how to manage an auto repair shop during the past 15 years while working at Fast Cars Auto Repair. Now that Tim has experienced managing an auto repair shop, he is ready to start his own company, Tim’s Timely Auto Repair. Tim is confident that his auto repair skills, combined with his understanding of business management, will enable him to run a profitable auto repair shop of his own. Tim is recruiting a team of highly qualified professionals to help manage the day-to-day complexities of auto repair shop operations – sales and marketing, customer service, and financial reporting.

Tim’s Timely Auto Repair will provide reliable auto repair services for customers in the St. Louis area. Tim’s Timely will be the go-to auto repair shop in St. Louis for convenient scheduling, quality work, and timely repairs. The Company will be the ultimate choice for busy individuals, providing the best customer service in the area.

Product Offering

Auto Repair will provide the following repair services for most vehicle makes and models:

• Brake repair
• Powertrain repair
• Muffler & exhaust repair
• Heating repair
• Electrical system repair
• Wheel alignment and repair
• Preventative repair & maintenance

Customer Focus

Tim’s Timely Auto Repair will target personal vehicle owners in St. Louis. The Company will also target small businesses who use a vehicle for their company’s operations such as delivery drivers, plumbers, and other mobile businesses. No matter the customer, Tim’s Timely Auto Repair will deliver the best communication, service, and results.

Management Team

Tim’s Timely Auto Repair will be owned and operated by Tim Martinez. Tim is a graduate of Missouri University with a Bachelor’s degree in Automotive Technology. He has 15 years of experience working as an auto repair technician and manager of another local shop. Tim will be the Company’s CEO and the Head Auto Repair Technician. He will oversee the day-to-day operations, auto repair equipment management, and auto technician staff’s activities.

Tim has recruited his former administrative assistant, Jen Jackson, to be the Company’s Chief Operations Officer and help oversee the auto repair shop’s daily operations and customer relations. Jen has a Master’s degree in Business Administration. She has worked in the auto repair industry for many years and understands what it takes to effectively run this type of business.

Success Factors

Tim’s Timely Auto Repair will be able to achieve success by offering the following competitive advantages:

• Skilled team of auto repair technicians who will be able to diagnose and repair a wide variety of vehicle issues in a timely manner.
• Tim’s Timely Auto Repair makes it easy for customers to schedule appointments, pay for service, and check on the status of their vehicle through a user-friendly customer app.
• The Company offers competitive pricing and discounts for regular customers.

Financial Highlights

Tim’s Timely Auto Repair is seeking $250,000 in debt financing to launch its auto repair business. The funding will be dedicated towards securing the auto repair shop and purchasing auto repair equipment and supplies. Funding will also be dedicated towards three months of overhead costs to include payroll of the staff and marketing expenses. The breakout of the funding is below:

• Auto repair shop build-out: $100,000
• Equipment, supplies, and materials: $40,000
• Three months of overhead expenses (payroll, utilities): $90,000
• Marketing costs: $10,000
• Working capital: $10,000

The following graph below outlines the pro forma financial projections for Tim’s Timely Auto Repair.

Company Overview

Who is tim’s timely auto repair.

Tim’s Timely Auto Repair is a newly established auto repair business in St. Louis, Missouri. Tim’s Timely will be the first choice for vehicle owners in St. Louis and the surrounding communities for its reliable and timely repair services. The Company is able to service almost any vehicle make and model and has the ability to accommodate customers’ busy schedules.

Tim’s Timely Auto Repair will be able to guarantee the quality of its repairs thanks to the latest and most reliable auto repair equipment and technology combined with stringent quality control standards. The Company’s team of highly qualified professionals experienced in a wide range of automotive issues will be able to provide timely diagnosis and repair. Customers can easily schedule appointments, check on their vehicle, and make payments using the Company’s customer app.

Tim’s Timely Auto Repair History

Tim’s Timely Auto Repair is owned and operated by Tim Martinez, an experienced auto mechanic who has gained valuable knowledge during his 15 year tenure working as an auto repair technician and manager at another local auto repair shop. Now that Tim has gained the experience and knowledge of how to manage an auto repair shop, he is ready to start one of his own. Tim has begun recruiting a team of highly qualified professionals to help manage the day to day complexities of running an auto repair shop – sales and marketing, customer service, and financial reporting.

Since incorporation, Tim’s Timely Auto Repair has achieved the following milestones:

• Registered Tim’s Timely Auto Repair, LLC to transact business in the state of Missouri.
• Has begun negotiations to purchase the warehouse that will become the shop.
• Reached out to numerous contacts to include past customers, local businesses, and friends and family members to start spreading the word about the new shop.
• Began recruiting a staff of accountants, auto repair technicians, maintenance workers, and sales personnel to work at Tim’s Timely Auto Repair.

Tim’s Timely Auto Repair Services

Industry analysis.

The United States auto repair market is valued at $78B with approximately 280,000 businesses in operation and over 614,000 employees working in the industry across the country. The auto repair industry has grown steadily over the past five years. Much of this growth can be attributed to more vehicles on the road combined with an increasing age of the vehicles in service. Additionally, rising disposable incomes have led to more people foregoing DIY repairs, and instead, taking their vehicles to industry operators when they need to be repaired.

One of the biggest challenges facing the auto repair industry is the growing shortage of technicians as many are retiring and there are not enough new technicians joining the field to fill the vacancies. Additional challenges include increased digitization and evolving technologies. Industry operators will need to keep up with the latest innovations to remain competitive.

Customer Analysis

Demographic profile of target market.

Tim’s Timely Auto Repair will target vehicle owners in St. Louis. The Company will also target small businesses who use a vehicle for their company’s operations such as delivery drivers, plumbers, and other mobile businesses. No matter the customer, Tim’s Timely Auto Repair will deliver the best communication, service, and results..

The precise demographics for St. Louis, Missouri are:

Customer Segmentation

Tim’s Timely will primarily target the following customer profiles:

• Individual vehicle owners
• Delivery drivers
• Mobile service providers who use vehicles for their business operations (e.g., plumbers, HVAC, mobile pet grooming, non-emergency medical transport, solar panel installers, etc.)

Competitive Analysis

Direct and indirect competitors.

Tim’s Timely Auto Repair will face competition from other companies with similar business profiles. A description of each competitor company is below.

Fast Cars Auto Repair

Established in 1975, Fast Cars Auto Repair is one of the largest auto repair companies in Missouri. The company provides a wide range of repair and maintenance services for many vehicle makes and models, with a focus on sports cars, luxury cars, and race cars. Fast Cars Auto Repair’s leadership team continuously introduces new technology and repair training for its staff to ensure all technicians are equipped to repair the latest model vehicles. The company has four locations in St. Louis, with more being built in the near future.

JP’s Affordable Auto Repair

JP’s Affordable Auto Repair is a small auto repair shop catering to local vehicle owners in St. Louis, Missouri and surrounding areas. JP’s Affordable Auto Repair provides efficient service at affordable prices. The company provides same day and 48-hour repairs for an extra fee. The owners of JP’s Affordable Auto Repair have been in the automotive business for over 40 years, so they keenly understand the ins-and-outs of running an auto repair shop.

Dependable Dan’s Auto Repair

Dependable Dan’s Auto Repair is a trusted St. Louis, Missouri-based auto repair shop that provides superior service to vehicle owners in St. Louis and the surrounding areas. The company is able to provide a wide variety of repair services for both personal and commercial vehicles. Dependable Dan’s Auto Repair has been family owned and operated since 1999. The company prides itself on being the number one choice for quality auto repair services at competitive prices.

Competitive Advantage

Tim’s Timely Auto Repair will be able to offer the following advantages over the competition:

• Skilled team of auto repair technicians who are highly skilled and trained in a wide variety of vehicle issues to provide reliable results for almost any make or model.
• Tim’s Timely Auto Repair makes it easy for customers to obtain the Company’s services. Customers can schedule appointments, check on their vehicle, and make payments through the convenience of the customer app.

Marketing Plan

Brand & value proposition.

Tim’s Timely Auto Repair will offer the unique value proposition to its clientele:

• Tim’s Timely Auto Repair provides reliable results in a timely manner for most vehicle makes and models.

Promotions Strategy

The promotions strategy for Tim’s Timely Auto Repair is as follows:

Social Media Marketing

The Company will enlist the help of a marketing director to create accounts on social media platforms such as Linkedin, Twitter, Instagram, Facebook, TikTok, and YouTube.  The marketing director will ensure Tim’s Timely maintains an active social media presence with regular updates and informative content.

Professional Associations and Networking

Tim’s Timely Auto Repair will become a member of professional associations such as the Automotive Service Association, Auto Care Association, National Automobile Dealers Association, and the International Automotive Technicians Network. The leadership team will focus their networking efforts on expanding the Company’s customer network.

Print Advertising

Tim’s Timely Auto Repair will invest in professionally designed print ads to display in programs or flyers at industry networking events. The Company will also send direct mailers to local businesses who may be interested in auto repair services.

Publications

The Company will invest in advertisements in major industry publications such as Auto Body Repair News Magazine, Auto Inc., and Auto Service Professional publications. Additionally, the Company will invest in local advertising through newspapers, magazines, and community newsletters.

Website/SEO Marketing

Tim’s Timely Auto Repair will create a company website. The website will be well organized, informative, and list all the services that Tim’s Timely is able to provide. The Company’s marketing director will also manage the Company’s website presence with SEO marketing tactics so that when someone types in a search engine “St. Louis auto repair shop” or “auto repair shop near me”, Tim’s Timely Auto Repair will be listed at the top of the search results.

The pricing of Tim’s Timely Auto Repair will be moderate and on par with competitors so customers feel they receive value when purchasing the Company’s superior repair services.

Operations Plan

The following will be the operations plan for Tim’s Timely Auto Repair.

Operation Functions:

• Tim Martinez will be the CEO and Head Auto Repair Technician. He will oversee the auto repair technicians, repair process, and the auto repair equipment maintenance. Tim has spent the past year recruiting the following staff:
• Jen Jackson – Chief Operating Officer who will manage the bookkeeping, customer relationships, and help oversee the daily operations for the Company.
• Andrea Miller – Accountant who will provide all accounting, tax payments, and monthly financial reporting.
• Bill Smith – Marketing Director who will oversee all marketing strategies for the Company and manage the website, social media, and outreach.

Milestones:

Tim’s Timely Auto Repair will have the following milestones complete in the next six months.

11/1/2022 – Finalize contract to purchase property.

11/15/2022 – Finalize personnel and staff employment contracts for the Tim’s Timely Auto Repair management team.

12/1/2022 – Begin build-out of the shop and purchase equipment and supplies.

12/15/2022 – Begin networking at industry events and implement the marketing plan.

1/15/2023 – Finalize contracts for auto repair technicians.

2/15/2023 – Tim’s Timely Auto Repair officially opens for business.

Financial Plan

Key revenue & costs.

The revenue drivers for Tim’s Timely Auto Repair are the fees charged to customers in exchange for the Company’s auto repair services.

The cost drivers will be the overhead costs required in order to staff an auto repair shop. The expenses will be the payroll cost, utilities, auto repair equipment and supplies, and marketing materials.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

• Average number of vehicles serviced per month: 450
• Average fees per month: $15,000
• Overhead costs per year: $140,000

Financial Projections

Income statement, balance sheet, cash flow statement, auto repair business plan faqs, what is an auto repair business plan.

An auto repair  business plan is a plan to start and/or grow your auto repair company business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your auto repair  business plan using our Auto Repair  Business Plan Template here .

What are the Main Types of Auto Repair Companies?

There are a number of different kinds of auto repair companies , some examples include: Auto Service Shop, Transmission Repair Shop, and Body Repair Shop.

How Do You Get Funding for Your Auto Repair Business Plan?

Auto repair companies are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding. A thorough  business plan for auto repair shop will show investors you are well-prepared to start a business on your own.

Auto repair shop business plan template

Download this auto repair shop business plan template in PDF or Word format, or tailor it to your project directly in our business plan software.

Discover our auto repair shop business plan template

Our auto repair shop business plan template gives you the structure to write a professional plan.

Not accustomed to writing business plans? Our auto repair shop business template will turn a typically challenging process into a total breeze.

Modelled on a complete business plan of a auto repair shop in France, our template features both the financial forecast and the written part that presents the project, its team, the local market and the business strategy implemented by the management.

Cast your eyes on this template to achieve a better understanding of what your bank and investors would like to see, so that you can create a business plan that meets their expectations.

7 day free trial. No credit card required. Auto repair shop business plan template available with paid plans only.

How to use this auto repair shop business plan template

Edit the auto repair shop business plan template online, or download it.

There are 3 ways to use this template:

• Edit it online: you can adapt this template to your business idea by changing the text or the financial forecast directly in our business planning software
• Download in PDF: if you're just after a little inspiration, you can download the auto repair shop business plan template in PDF to read over it
• Download in Word format: want to edit your plan on Word? Simply export the auto repair shop business plan template to Ms Word (.docx) format

Auto repair shop business plan template content

This template includes a complete auto repair shop business plan example, with a financial forecast and the following sections:

• Executive summary: the executive summary gives the reader a clear and concise overview of your business idea
• Company: this section lays out the structure of your business, including its location, management team and legal form
• Products and services: here, you'll give an overview of the repair, diagnostics, painting and maintenance services offered by your auto repair shop
• Market analysis: the market analysis is where you’ll demonstrate that there is a strong demand for your products and services through a thorough assessment of the industry (customer profile, hot trends, regulation, competition, etc.)
• Strategy: this section highlights the company's game plan when it comes to pricing, marketing and mitigating risks along the way
• Operations: this step lays out the company's operational organisation, including the recruitment plan
• Financial plan: the financial plan includes a table of sources & uses (initial funding plan), and complete financial statements (P&L, balance sheet and cash flow statement).
• Appendices: this part provides the opportunity to include multiple financial appendices generated by our software (debt maturity profile, monthly financial statements, financial analysis, etc.).

Executive summary of the auto repair shop's business plan

The executive summary gives the reader a clear and concise overview of your business idea.

Our auto repair shop business plan example's executive summary is formed of the following subsections:

• Business overview: in this subsection, we outline who the auto repair shop founders are, what legal form they've chosen for the business, and the rationale behind the choice of their location
• Market overview: in this subsection, we summarize the conclusions of the market analysis performed by the auto repair shop's owners and explain who they might target (our auto repair shop business plan template targets residents of Louvigny and the surrounding area as well as passing motorists)
• Financial highlights: in this subsection, we give an overview of the forecasted financial performance of the auto repair shop over the first 3 years of operation
• Our ask: in this subsection, we outline the amount of financing required to start the auto repair shop and how it's going to be funded (the founders are seeking a bank loan to start their auto repair shop)

Company overview included in our auto repair shop business plan sample

This section lays out the structure of your business, including its location, management team and legal form.

Our auto repair shop business plan template's company section is formed of the following subsections:

• Structure & Ownership: in this subsection, we outline who the auto repair shop shareholders are, what legal form they've chosen for the business
• Location: in this subsection, we present the area surrounding the location chosen for the business and the layout and main features of the premises
• Management Team: in this subsection, we give an overview of the background of each of the auto repair shop's founders and explain how they met and why they decided to start a company together

Products and services offered by the auto repair shop

The products and services section is where you will present the services offered by your auto repair shop.

In our auto repair shop business plan template products and services section, we cover:

• Maintenance: a maintenance package available for new or used cars including oil change and repairs
• Spare parts: sale of parts and tires with a guaranteed 48 hour delivery for parts which are out of stock
• Repair service: car repair services available including brake repairs, emergency repairs, electrical diagnostics, bodywork and paint
• Breakdown service: assistance in the event of a breakdown as well as access to a courtesy vehicle whilst repairs are ongoing

Market analysis for the opening of the auto repair shop

The market analysis is where you’ll demonstrate that there is a strong demand for your products and services through a thorough assessment of the industry (customer profile, hot trends, regulation, competition, etc.)

Our auto repair shop business plan example's market analysis section is formed of the following subsections:

• Demographics and Segmentation: in this subsection, we explore the market in depth. We look at the supply and demand sides both at the national and local level, analyse the hot trends perceived by the founders, and the key statistics that will help the founders build their positioning
• Target market: in this subsection, our founders explain who they view as their ideal customers (our auto repair shop business plan template targets residents of Louvigny and its surroundings as well as passing motorists) and why they chose to target them
• Competition: in this subsection, we take a look at the direct competition (other garages nearby) to ensure we have a differentiated positioning and that the market is large enough to accommodate the arrival of a new auto repair shop
• Regulation: in this subsection, we give an overview of the main regulation applicable to our auto repair shop

Setting the strategy for our auto repair shop

This section highlights the company's game plan when it comes to pricing, marketing and mitigating risks along the way.

Our auto repair shop business plan template strategy section is formed of the following subsections:

• Pricing: in this subsection, we explain how we set the prices of our main categories of services (maintenance, breakdown services, car repairs, bodywork and paint) and the rationale behind our choice
• Marketing plan: in this subsection, we explain what action we'll put in place to build awareness and loyalty among auto repair shop customers
• Milestones: in this subsection, we give an overview of the main goals we set for ourselves for the next 3 years
• Risks and Mittigants: in this subsection, we perform an assessment of the medium and long-term risks that could jeopardize the financial viability of our auto repair shop and outline how we intend to mitigate them

Operations section of the auto repair shop business plan template

This part lays out the company's operational organisation, including the recruitment plan.

Our auto repair shop business plan example's operations section is formed of the following subsections:

• Personnel plan: in this subsection, we explain what our opening hours will be and explain the responsabilities of each of our auto repair shop staff members
• Key assets and IP: in this subsection, we list the assets and intellectual property rights which are critical to our business operations and explain how we will secure and protect each of these
• Suppliers: in this subsection, we give an overview of the main suppliers we will use our what commercial terms have been negotiated with them

Financial plan included in our auto repair shop business plan template

This section presents the expected financial performance of the auto repair shop over the next 3 years.

Our auto repair shop business plan example's financial plan is formed of the following subsections:

• Start-up funding: in this subsection, we list the cost of each item required to launch the auto repair shop
• Important assumptions: in this subsection, we explain the methodology and the main assumptions used to build the auto repair shop's financial forecast
• Sales forecast: in this subsection, we detail the expected revenues and growth rate for our auto repair shop in the coming years
• Cost structure: in this subsection, we list all the expenses required for our auto repair shop to operate smoothly
• Projected Profit & Loss statement: in this subsection, we analyse our forecasted P&L and comment on the expected profitability of our auto repair shop over the next 3 years
• Projected cash flow statement: in this subsection, we analyse the expected cash generation of the auto repair shop
• Projected balance sheet: in this section we give an analysis of the liquidity and solvability implied from our balance sheet

Appendices of the auto repair shop business plan template

This part provides the opportunity to include multiple financial appendices generated by our software (debt maturity profile, monthly financial statements, financial analysis, etc.).

Our auto repair shop business plan template's appendices include:

• A Maturity profile chart showing the principal repayments of their loans over the next 3 years
• A monthly cash flow forecast: showing how much cash is being generated or consumed each month over the first 3 years of operations

Auto repair shop business plan template sample

Executive summary, business overview.

Louvigny Auto will be a generalist car garage offering both the maintenance and repair of new and used cars. 

The garage seeks to welcome all vehicles, regardless of the make or age of the car. 

We will offer a courteous and personalized service, making sure to carry out any necessary service needed to maintain the car in question, and will also offer professional advice to our customers. 

The company will be located at 25 Route de Louvigny in the town of Louvigny, which is considered as one of the main "commuter towns" of Caen.

The Route de Louvigny is one of the most popular roads among employees travelling regularly between Caen and Louvigny. It's also located near the historical Prairie Racetrack, the Exhibition Centre, the Malherbe Stadium, and The Zénith concert hall.

The garage is, therefore, very visible to those moving in and out of Caen and close to major events such as concerts and soccer matches, which is ideal if someone's car breaks down, as it can provide assistance quickly and efficiently. 

The company's legal structure is as a limited company. It will have two partners, Valentine D and Loïc C., who both hold 50% of the shares. 

Having worked in the same garage together for almost five years, the two managers know each other very well and their individual skills complement one another's perfectly. 

Valentine D. worked as an executive assistant in a local garage for 10 years. She will be in charge of the administrative and commercial management of the company.

Loïc C. has 7 years of experience in mechanics. He will be in charge of the auto-repair workshop, and more broadly the operational part of the company.

Market Overview

Domestic Market

It is estimated that 83% of the 67 million people living in France own a car - making it a country filled with motorists. For many, the car is an everyday necessity.

The steep increase in how frequently and how far people travel, coupled with the longer lifespan of cars on the road means there's a higher demand for car garages than ever before.

With the average lifespan of a car being around 8.5 years, regular maintenance and inspection is required to ensure it continues to function smoothly. 

At 32.7 million, privately owned vehicles make up the majority of all cars registered within France. They're followed by commercial cars, estimated at 6.1 million, and 1 million light-duty vehicles (including pick-up trucks and vans), which also require the services of a car garage. 

Since the 2000s, the French have favoured the purchase of brand new cars over used vehicles - with 2.11 million new cars sold in 2017. 

This is due, in particular, to the scrappage bonuses introduced by the government, as well as a tightening of rules to bring car owners in line with changes regarding technical inspections and environmental regulations. 

As for the budget each car owner must set aside for maintenance, the average annual cost was said to vary from €872 to €1,801 in 2018, depending on the type of car.

Garage visits have also become more frequent due to the increasing presence of electric cars, which explains why individuals can no longer afford to forgo specialised labour.

According to INSEE figures, there are 41,600 maintenance and auto repair businesses throughout France - with about 1 garage for every 1,600 inhabitants.

The French car repair market is not very cyclical. However, we have noted a slight decrease in overall revenues between 2010 and 2015, due to fewer road accidents.

From 2016, the overall turnover of the auto repair market increased by 4% - from 21.2 billion euros in 2016, to 22.1 billion euros in 2017.

In terms of purchasing habits, a car owner is most likely to seek out a car garage they already know and trust when they need work done on their car - so it's very important to provide a quality service that builds customer loyalty. 

On the other hand, for incidents such as emergency breakdowns, proximity is an essential consideration because the need is immediate.

Local Market

The Caen agglomeration alone has more than twenty garages. There is, however, only one other garage in Louvigny - with five more located in the neighbouring towns.

According to Statista.fr, there were 145,934 new passenger car registrations in Normandy in 2017, with the local market representing about 7.2% of the French market. 

As Normandy is a rural region, having a vast number of car garages is essential.

We have identified two customer segments for our garage:

• Residents of Louvigny and the surrounding area : these customers are residents located around Caen who want a garage they can trust. Their needs include maintenance, repairs, spare parts, and advice.
• Passing motorists who break down:  these motorists often need emergency repairs because they have broken down whilst passing through the region. The necessary services here include mainly towing and repairs.

Financial Highlights

We expect our company to be profitable at the operating level from the first year, and fully profitable from year 2.

We believe we can achieve a total turnover of €429,850 for year 1. We plan to develop our business over the following years, by building customer loyalty and implementing the actions indicated in our marketing plan. This should allow us to reach revenues of €454,900 in year 2 (with 5.83% of growth) and €461,600 in year 3 (with 1.47% of growth).

We expect to achieve an EBITDA of €22,499 (with a 5.23% margin) in year 1, €39,989 in year 2 (with a 8.79% margin) and €44,077 (with a 9.55% margin) in year 3.

Net operating cash flow should be positive throughout the plan, enabling us to meet our loan repayments while providing leeway for us to renew our equipment and deal with any contingencies.

The creation of our car garage will require an initial investment of €240,000. The partners will contribute €70,000 (29%) and we would like to obtain the below bank financing to fund the remaining €170,000:

• VAT Bridging loan: €35,000
• Medium-term financing: €135,000

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Auto repair shop business plan template faq.

A auto repair shop business plan is a written document that sets out the commercial, operational and financial objectives of the company over the next 3 to 5 years.

It consists of two main parts:

• A written part that presents, in detail, your auto repair shop business, the team, your strategy, and your medium-term objectives.
• A financial forecast that highlights the expected profitability of the auto repair shop and the initial funding requirements.

The lack of business planning is one of the main reasons why more than 50% of startups fail within 5 years. If you're starting a auto repair shop, writing a business plan is a must-have in order to reduce the risk of failure of your project.

Business plans are also required by most lenders and investors in order to secure financing, therefore a business plan is also highly recommended if you're seeking a loan or equity investment for your auto repair shop.

Writing a auto repair shop business plan without The Business Plan Shop can be both error-prone and time-consuming - whether you're new to entrepreneurship or experienced:

• You'll need to research the structure of a business plan, what to include in each section, and what key elements investors and lenders expect to see
• You may encounter writer's block (especially if it's the first time you're writing a business plan for your auto repair shop)
• You'll need to create a financial forecast on a spreadsheet which requires a solid understanding of accounting and financial modelling in order to be done without error
• You'll need to spend hours formatting financial data on Excel or Sheets before it's ready to integrate into your business plan
• Any updates to your auto repair shop business plan or financial forecast will need to be done manually

Luckily for you, The Business Plan Shop's online platform and auto repair shop business plan template guide you through every stage of writing a business plan, so that you can spend more time managing and growing your business instead.

Our editor follows a best-in-class structure for professional business plans. Each section and subsection includes examples and instructions to help you, while our business plan templates provide further inspiration if you're stuck.

Our financial forecasting software helps you create a forecast and integrate it into your business plan with ease. Anytime you update your data, your business plan automatically updates.

And with our forecasting software all the calculations are done for you, without errors.

The budget to start and run a auto repair shop will depend on the exact concept and location.

A small auto repair shop doing mostly repairs storage requires limited investment. A bigger garage selling a variety of spare parts as well as providing additional services will likely require a larger upfront investment and more staff to operate (the budget for hiring skilled mechanics, support staff, training and salaries all contribute to startup costs).

The cost of renting or purchasing a property for the auto repair shop will vary depending on the location. Prime locations in urban centers or busy commercial areas may have higher real estate costs, impacting the startup budget.

As an example, in our auto repair shop business plan template the total initial funding requirement amounted to €240,000 (c. $257,000 or £207,000), with the founders contributing €70,000 (c. $75,000 or £60,000).

In order to assess the exact budget for your auto repair shop idea, you need to do a financial forecast using a financial projection tool such as the one we offer .

The package we offer at The Business Plan Shop goes way beyond a simple blank template you need to fill. With our platform you get:

• Access to one of the best business plan software on the market
• Access to our auto repair shop business plan template which contains a complete example of a written business plan and financial forecast to start a auto repair shop
• Access to our entire business plan templates library - giving you dozens of examples to take inspiration from
• Access to our financial planning and analysis platform so that you can track the actual performance of your business against what you had planned in your business plan and re-plan easily

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Other business plan templates and resources to discover

Auto Repair Shop Business Plan Template [Updated 2024]

I. Executive Summary

This Section's Contents

Business Overview

Products served, customer focus, management team, success factors, financial highlights.

[Company Name] is a local auto repair shop in [Location] that provides top-quality auto repair and maintenance services to its customers. It caters to companies and individuals who require a fast and professional auto repair service.

[Company name] is a proud member of the Automotive Service Association (ASA) and the National Institute for Automotive Service Excellence (ASE). All of our auto mechanics are ASE-Certified Technicians. We are constantly training so that our auto mechanics can stay up-to-date on all the latest developments in the fast-changing world of auto repair technology.

[Company Name] will provide its clients with the following services:

• Oil and Filter Change
• Tire Rotation and Services
• Brake Repair Service
• Engine Services
• Tire Change Service
• Transmission Services
• Scheduled Maintenance

[Company Name] will primarily serve the residents within a 25 mile radius of our location. The demographics of these customers are as follows:

• 47,824 residents
• Average income of $80,500
• 40% married
• 55% in Mgt./Professional occupations
• 65% of residents are homeowners
• Median age: 35 years

[Company Name]’s most valuable asset is the expertise and experience of its founder, [Founder’s Name]. [Founder] has been in the auto repair industry for the past 20 years. He has spent much of his career working with [company] where he oversaw the operations for different auto repair companies and automotive shops. There, he learned sales, customer service and automotive maintenance processes.

[Company name] will also employ an experienced assistant manager to manage the day-to-day operations.

[Company Name] is uniquely qualified to succeed due to the following reasons:

• [Company Name] will fill a specific market niche in the growing community we are entering. In addition, we have surveyed the local population and received extremely positive feedback saying that they explicitly want to make use of our services when launched.
• Our location is in a high-wealth area where customers own automobiles and can afford regular auto repair services.
• The management team has a track record of success in the auto repair services business.
• The auto repair business has proven to be a successful business in the United States.

[Company Name] is seeking a total funding of $350,000 of debt capital to open its auto repair business. The capital will be used for funding capital expenditures and location build-out, salaries, marketing expenses and working capital.

Specifically, these funds will be used as follows:

• Location design/build: $150,000
• Working capital: $200,000 to pay for marketing, salaries, and lease costs until [Company Name] reaches break-even

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Auto Repair Shop Business Plan Home I. Executive Summary II. Company Overview III. Industry Analysis IV. Customer Analysis V. Competitive Analysis VI. Marketing Plan VII. Operations Plan VIII. Management Team IX. Financial Plan

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