Additional insights into are offered by Beyond Intractability project participants.
Though largely below the surface, cultures are a shifting, dynamic set of starting points that orient us in particular ways and away from other directions. Each of us belongs to multiple cultures that give us messages about what is normal, appropriate, and expected. When others do not meet our expectations, it is often a cue that our cultural expectations are different. We may mistake differences between others and us for evidence of bad faith or lack of common sense on the part of others, not realizing that common sense is also cultural. What is common to one group may seem strange, counterintuitive, or wrong to another.
Cultural messages shape our understandings of relationships, and of how to deal with the conflict and harmony that are always present whenever two or more people come together. Writing about or working across cultures is complicated, but not impossible. Here are some complications in working with cultural dimensions of conflict, and the implications that flow from them:
Culture is multi-layered -- what you see on the surface may mask differences below the surface.
Therefore, cultural generalizations are not the whole story, and there is no substitute for building relationships and sharing experiences, coming to know others more deeply over time.
Culture is constantly in flux -- as conditions change, cultural groups adapt in dynamic and sometimes unpredictable ways.
Therefore, no comprehensive description can ever be formulated about a particular group. Any attempt to understand a group must take the dimensions of time, context, and individual differences into account.
Culture is elastic -- knowing the cultural norms of a given group does not predict the behavior of a member of that group, who may not conform to norms for individual or contextual reasons.
Therefore, taxonomies (e.g. "Italians think this way," or "Buddhists prefer that") have limited use, and can lead to error if not checked with experience.
Culture is largely below the surface, influencing identities and meaning-making, or who we believe ourselves to be and what we care about -- it is not easy to access these symbolic levels since they are largely outside our awareness.
Therefore, it is important to use many ways of learning about the cultural dimensions of those involved in a conflict, especially indirect ways, including stories, metaphors, and rituals.
Cultural influences and identities become important depending on context. When an aspect of cultural identity is threatened or misunderstood, it may become relatively more important than other cultural identities and this fixed, narrow identity may become the focus of stereotyping , negative projection, and conflict. This is a very common situation in intractable conflicts.
Therefore, it is useful for people in conflict to have interactive experiences that help them see each other as broadly as possible, experiences that foster the recognition of shared identities as well as those that are different.
Since culture is so closely related to our identities (who we think we are), and the ways we make meaning (what is important to us and how), it is always a factor in conflict. Cultural awareness leads us to apply the Platinum Rule in place of the Golden Rule. Rather than the maxim "Do unto others as you would have them do unto you," the Platinum Rule advises: "Do unto others as they would have you do unto them."
Cultures are embedded in every conflict because conflicts arise in human relationships. Cultures affect the ways we name, frame, blame, and attempt to tame conflicts. Whether a conflict exists at all is a cultural question. In an interview conducted in Canada, an elderly Chinese man indicated he had experienced no conflict at all for the previous 40 years.[2] Among the possible reasons for his denial was a cultural preference to see the world through lenses of harmony rather than conflict, as encouraged by his Confucian upbringing. Labeling some of our interactions as conflicts and analyzing them into smaller component parts is a distinctly Western approach that may obscure other aspects of relationships.
Culture is always a factor in conflict, whether it plays a central role or influences it subtly and gently. For any conflict that touches us where it matters, where we make meaning and hold our identities, there is always a cultural component. Intractable conflicts like the Israeli-Palestinian conflict or the India-Pakistan conflict over Kashmir are not just about territorial, boundary, and sovereignty issues -- they are also about acknowledgement, representation, and legitimization of different identities and ways of living, being, and making meaning.
Conflicts between teenagers and parents are shaped by generational culture, and conflicts between spouses or partners are influenced by gender culture. In organizations, conflicts arising from different disciplinary cultures escalate tensions between co-workers, creating strained or inaccurate communication and stressed relationships. Culture permeates conflict no matter what -- sometimes pushing forth with intensity, other times quietly snaking along, hardly announcing its presence until surprised people nearly stumble on it.
Culture is inextricable from conflict, though it does not cause it. When differences surface in families, organizations, or communities, culture is always present, shaping perceptions, attitudes, behaviors, and outcomes.
When the cultural groups we belong to are a large majority in our community or nation, we are less likely to be aware of the content of the messages they send us. Cultures shared by dominant groups often seem to be "natural," "normal" -- "the way things are done." We only notice the effect of cultures that are different from our own, attending to behaviors that we label exotic or strange.
Though culture is intertwined with conflict, some approaches to conflict resolution minimize cultural issues and influences. Since culture is like an iceberg -- largely submerged -- it is important to include it in our analyses and interventions. Icebergs unacknowledged can be dangerous, and it is impossible to make choices about them if we don't know their size or place. Acknowledging culture and bringing cultural fluency to conflicts can help all kinds of people make more intentional, adaptive choices.
Given culture's important role in conflicts, what should be done to keep it in mind and include it in response plans? Cultures may act like temperamental children: complicated, elusive, and difficult to predict. Unless we develop comfort with culture as an integral part of conflict, we may find ourselves tangled in its net of complexity, limited by our own cultural lenses. Cultural fluency is a key tool for disentangling and managing multilayered, cultural conflicts.
Cultural fluency means familiarity with cultures: their natures, how they work, and ways they intertwine with our relationships in times of conflict and harmony. Cultural fluency means awareness of several dimensions of culture, including
Each of these is described in more detail below.
Communication refers to different starting points about how to relate to and with others. There are many variations on these starting points, and they are outlined in detail in the topic Communication, Culture, and Conflict . Some of the major variations relate to the division between high- and low-context communications, a classification devised by Edward T. Hall.[3]
In high-context communication, most of a message is conveyed by the context surrounding it, rather than being named explicitly in words. The physical setting, the way things are said, and shared understandings are relied upon to give communication meaning. Interactions feature formalized and stylized rituals, telegraphing ideas without spelling them out. Nonverbal cues and signals are essential to comprehension of the message. The context is trusted to communicate in the absence of verbal expressions, or sometimes in addition to them. High-context communication may help save face because it is less direct than low-context communication, but it may increase the possibilities of miscommunication because much of the intended message is unstated.
Low-context communication emphasizes directness rather than relying on the context to communicate. From this starting point, verbal communication is specific and literal, and less is conveyed in implied, indirect signals. Low-context communicators tend to "say what they mean and mean what they say." Low-context communication may help prevent misunderstandings , but it can also escalate conflict because it is more confrontational than high-context communication.
As people communicate, they move along a continuum between high- and low-context. Depending on the kind of relationship, the context, and the purpose of communication, they may be more or less explicit and direct. In close relationships, communication shorthand is often used, which makes communication opaque to outsiders but perfectly clear to the parties. With strangers, the same people may choose low-context communication.
Low- and high-context communication refers not only to individual communication strategies, but may be used to understand cultural groups. Generally, Western cultures tend to gravitate toward low-context starting points, while Eastern and Southern cultures tend to high-context communication. Within these huge categories, there are important differences and many variations. Where high-context communication tends to be featured, it is useful to pay specific attention to nonverbal cues and the behavior of others who may know more of the unstated rules governing the communication. Where low-context communication is the norm, directness is likely to be expected in return.
There are many other ways that communication varies across cultures. High- and low-context communication and several other dimensions are explored in Communication, Culture, and Conflict .
Ways of naming, framing, and taming conflict vary across cultural boundaries. As the example of the elderly Chinese interviewee illustrates, not everyone agrees on what constitutes a conflict. For those accustomed to subdued, calm discussion, an emotional exchange among family members may seem a threatening conflict. The family members themselves may look at their exchange as a normal and desirable airing of differing views. Intractable conflicts are also subject to different interpretations. Is an event a skirmish, a provocation, an escalation, or a mere trifle, hardly worth noticing? The answer depends on perspective, context, and how identity relates to the situation.
Just as there is no consensus across cultures or situations on what constitutes a conflict or how events in the interaction should be framed, so there are many different ways of thinking about how to tame it. Should those involved meet face to face, sharing their perspectives and stories with or without the help of an outside mediator? Or should a trusted friend talk with each of those involved and try to help smooth the waters? Should a third party be known to the parties or a stranger to those involved?
John Paul Lederach, in his book Preparing for Peace: Conflict Transformation Across Cultures, identifies two third-party roles that exist in U.S. and Somali settings, respectively -- the formal mediator and the traditional elder.[4] The formal mediator is generally not known to those involved, and he or she tries to act without favoritism or investment in any particular outcome. Traditional elders are revered for their local knowledge and relationships, and are relied upon for direction and advice, as well as for their skills in helping parties communicate with each other. The roles of insider partial (someone known to the parties who is familiar with the history of the situation and the webs of relationships) and outsider neutral (someone unknown to the parties who has no stake in the outcome or continuing relationship with the parties) appear in a range of cultural contexts. Generally, insider partials tend to be preferred in traditional, high-context settings, while outside neutrals are more common in low-context settings.
These are just some of the ways that taming conflict varies across cultures. Third parties may use different strategies with quite different goals, depending on their cultural sense of what is needed. In multicultural contexts, parties' expectations of how conflict should be addressed may vary, further escalating an existing conflict.
Approaches to meaning-making also vary across cultures. Hampden-Turner and Trompenaars suggest that people have a range of starting points for making sense of their lives, including:
When we don't understand that others may have quite different starting points, conflict is more likely to occur and to escalate. Even though the starting points themselves are neutral, negative motives are easily attributed to someone who begins from a different end of the continuum.[6]
For example, when First Nations people sit down with government representatives to negotiate land claims in Canada or Australia, different ideas of time may make it difficult to establish rapport and make progress. First Nations people tend to see time as stretching forward and back, binding them in relationship with seven generations in both directions. Their actions and choices in the present are thus relevant to history and to their progeny. Government negotiators acculturated to Western European ideas of time may find the telling of historical tales and the consideration of projections generations into the future tedious and irrelevant unless they understand the variations in the way time is understood by First Nations people.
Of course, this example draws on generalizations that may or may not apply in a particular situation. There are many different Aboriginal peoples in Canada, Australia, New Zealand, the United States, and elsewhere. Each has a distinct culture, and these cultures have different relationships to time, different ideas about negotiation, and unique identities. Government negotiators may also have a range of ethno cultural identities, and may not fit the stereotype of the woman or man in a hurry, with a measured, pressured orientation toward time.
Examples can also be drawn from the other three dimensions identified by Hampden-Turner and Trompenaars. When an intractable conflict has been ongoing for years or even generations, should there be recourse to international standards and interveners, or local rules and practices? Those favoring a universalist starting point are more likely to prefer international intervention and the setting of international standards. Particularlists will be more comfortable with a tailor-made, home-grown approach than with the imposition of general rules that may or may not fit their needs and context.
Specificity and diffuseness also lead to conflict and conflict escalation in many instances. People, who speak in specifics, looking for practical solutions to challenges that can be implemented and measured, may find those who focus on process, feelings, and the big picture obstructionist and frustrating. On the other hand, those whose starting points are diffuse are more apt to catch the flaw in the sum that is not easy to detect by looking at the component parts, and to see the context into which specific ideas must fit.
Inner-directed people tend to feel confident that they can affect change, believing that they are "the masters of their fate, the captains of their souls."[7] They focus more on product than process. Imagine their frustration when faced with outer-directed people, whose attention goes to nurturing relationships, living in harmony with nature, going with the flow, and paying attention to processes rather than products. As with each of the above sets of starting points, neither is right or wrong; they are simply different. A focus on process is helpful, but not if it completely fails to ignore outcomes. A focus on outcomes is useful, but it is also important to monitor the tone and direction of the process. Cultural fluency means being aware of different sets of starting points, and having a way to speak in both dialects, helping translate between them when they are making conflict worse.
These continua are not absolute, nor do they explain human relations broadly. They are clues to what might be happening when people are in conflict over long periods of time. We are meaning-making creatures, telling stories and creating understandings that preserve our sense of self and relate to our purpose. As we come to realize this, we can look into the process of meaning making for those in a conflict and find ways to help them make their meaning-making processes and conclusions more apparent to each other.
This can be done by storytelling and by the creation of shared stories, stories that are co-constructed to make room for multiple points of view within them. Often, people in conflict tell stories that sound as though both cannot be true. Narrative conflict-resolution approaches help them leave their concern with truth and being right on the sideline for a time, turning their attention instead to stories in which they can both see themselves.
Another way to explore meaning making is through metaphors. Metaphors are compact, tightly packaged word pictures that convey a great deal of information in shorthand form. For example, in exploring how a conflict began, one side may talk about its origins being buried in the mists of time before there were boundaries and roads and written laws. The other may see it as the offspring of a vexatious lawsuit begun in 1946. Neither is wrong -- the issue may well have deep roots, and the lawsuit was surely a part of the evolution of the conflict. As the two sides talk about their metaphors, the more diffuse starting point wrapped up in the mists of time meets the more specific one, attached to a particular legal action. As the two talk, they deepen their understanding of each other in context, and learn more about their respective roles and identities.
Identities and roles refer to conceptions of the self. Am I an individual unit, autonomous, a free agent, ultimately responsible for myself? Or am I first and foremost a member of a group, weighing choices and actions by how the group will perceive them and be affected by them? Those who see themselves as separate individuals likely come from societies anthropologists call individualist. Those for whom group allegiance is primary usually come from settings anthropologists call collectivist, or communitarian.
In collectivist settings, the following values tend to be privileged:
In individualist settings, the following values tend to be privileged:
When individualist and communitarian starting points influence those on either side of a conflict, escalation may result. Individualists may see no problem with "no holds barred" confrontation, while communitarian counterparts shrink from bringing dishonor or face-loss to their group by behaving in unseemly ways. Individualists may expect to make agreements with communitarians, and may feel betrayed when the latter indicate that they have to take their understandings back to a larger public or group before they can come to closure. In the end, one should remember that, as with other patterns described, most people are not purely individualist or communitarian. Rather, people tend to have individualist or communitarian starting points, depending on one's upbringing, experience, and the context of the situation.
There is no one-size-fits-all approach to conflict resolution, since culture is always a factor. Cultural fluency is therefore a core competency for those who intervene in conflicts or simply want to function more effectively in their own lives and situations. Cultural fluency involves recognizing and acting respectfully from the knowledge that communication, ways of naming, framing, and taming conflict, approaches to meaning-making, and identities and roles vary across cultures.
[1] See also the essays on Cultural and Worldview Frames and Communication Tools for Understanding Cultural Differences .
[2] LeBaron, Michelle and Bruce Grundison. 1993. Conflict and Culture: Research in Five Communities in British Columbia, Canada . Victoria, British Columbia: University of Victoria Institute for Dispute Resolution.
[3] Hall, Edward T. 1976. Beyond Culture . Garden City, NY: Doubleday.
[4] Lederach, John Paul. 1995. Preparing for Peace. Conflict Transformation Across Cultures . Syracuse, NY: Syracuse University Press, pp. 94.
[5] Hampden-Turner, Charles and Fons Trompenaars. 2000. Building Cross Cultural Competence. How to Create Wealth from Conflicting Values. New Haven and London: Yale University Press.
[6] There is also the set of essays on framing which is closely related to the idea of meaning making.
[7] Ibid., 244.
Use the following to cite this article: LeBaron, Michelle. "Culture and Conflict." Beyond Intractability . Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado, Boulder. Posted: July 2003 < http://www.beyondintractability.org/essay/culture-conflict >.
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“Do you think you could sum up the essence of all you’ve learned in one sentence?”
That was the question my friend Jim Collins, the famed leadership author, suddenly asked me as we were hiking up a mountain a few years ago.
“You’ve been wandering around the world for the last 45 years,” he continued, “working in some of the world’s toughest conflicts from the Cold War to the Middle East, from strikes to boardroom battles. What can help us in these times of intense conflict?”
I am an anthropologist by training. If I were a Martian anthropologist looking at us now, I would say we live in a time of great paradox. Never before in human evolution have we enjoyed such an abundance of opportunities to solve the world’s problems and live the life we want for ourselves and our children. And yet at the same time, with the rapid changes and disruptions, we face a wave of destructive conflict that’s polarizing every facet of life from family to work to community to our world—and paralyzing our ability to work together.
How do we navigate this stormy time to be able to realize the enormous opportunities we have at hand?
First, we need to be realistic: we can’t end conflict. Nor should we . In fact, we may actually need more conflict, not less—and by that, I mean the healthy conflict that allows us to engage our differences, grow, and change what needs to be changed. The choice we face is not to get rid of conflict but to transform it from destructive fighting into creative, constructive, collaborative negotiation.
So what do we need to transform our conflicts and navigate these tumultuous times?
Read more: The Science of Getting Along
I would suggest we need three things above all: a clear perspective, a way out, and lots of help from others.
Let’s start with perspective. When it comes to conflict, we are often our own worst enemies. The biggest obstacle to getting what I want is not what I think it is. It is not the difficult person on the other side of the table. It is the person on this side of the table—it is the person I look at in the mirror every morning. It is our natural, very human, very understandable tendency to react—often out of fear and anger. We humans are reaction machines. As writer Ambrose Bearce once quipped, when angry you will make the best speech you will ever regret.
What’s the alternative?
It’s to do the exact opposite and pause for a moment. It is to think about what you really want and how you can get there. Imagine yourself on a stage and then go to the balcony—a place of calm where you can keep your eyes on the prize and see the bigger picture.
In other words, start by stopping.
That sets us up for the next challenge to find a way out . In today’s tough conflicts, we need more than ever to be able to find a way out of the labyrinth of destructive fights.
The other side may be far from cooperative. They dig in and refuse to budge.They pressure, attack, and threaten.
Their position, their mind, is far away from yours. There is a huge chasm in between where you are and where they are. That chasm is filled with fear, anger, doubt, unmet needs, distrust. Our challenge is to build a bridge over the chasm—not just an ordinary bridge, a golden bridge. In other words, create an attractive way out for them and for you.
Instead of pushing, do the exact opposite: attract. Instead of making it harder for them, do the exact opposite. Make it easier for them, easier to make the decision you want them to make. Leave your thinking for a moment and start the conversation where their mind is. Listen to them, try to put yourself in their shoes, and figure out their needs and fears so you can address them while advancing your interests, too.
That leads me to the third point: get some help . In today’s tough conflicts, it’s not easy to go to the balcony or build a golden bridge. No matter how good we might be, we are going to need help—and lots of it.
Here’s the very common mistake we make when things get rough. We reduce the conflict to two sides—it’s us against them, union against management, Democrats against Republicans. What we forget is that in any conflict there is always a third side — the people around us, the friends, family, colleagues, neighbors, allies, and neutrals.
The third side constitutes a huge untapped potential resource for transforming the conflict. It is like a container within which even the hardest conflicts can begin to give way to dialogue and negotiation. The surrounding community can help calm the people who are fighting. It can bring the parties together and help them communicate and understand each other better. It can help them explore a way out, a golden bridge.
When the conflict is really hard, we may need a kind of community intervention. I call this a “swarm ” —a critical mass of persuasive influence and assistance—that can help the parties find a way through their difficulties. We need to mobilize the third side—the surrounding community—and build a winning coalition for agreement.
After all these decades working in tough conflicts and wars, people often ask me: are you an optimist or a pessimist? I like to answer that I am actually a “possibilist.” I believe in our human potential to transform even the toughest conflicts from destructive fights into creative negotiations. I believe it because I’ve seen it happen with my own eyes—in coal strikes, bitter boardroom battles, family feuds, and wars around the world. I’ve watched people unlock their hidden human potential and make the seemingly impossible become possible.
Where there are obstacles, possibilists look for opportunities. It is a change in mindset.
Possibilists aren’t blind to the dark side of human nature. To be a possibilist means to look at the negative possibilities too, but then to use that perspective to motivate us to look for the positive possibilities that avert the worst and bring about the possible.
I have seen how conflict can bring out the worst in us, but it can also bring out the best.
So what was the single summary sentence I offered Jim on that memorable mountain hike? “The path to possible is to go to the balcony, build a golden bridge, and engage the third side.”
No conflict, however difficult, is impossible. Conflicts are, after all, made by humans so they can be solved by humans. And if we can transform our conflicts, we can transform our lives. We can transform our world.
That is my dream.
Contact us at [email protected]
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Why has there been so much human conflict throughout history, and why does it persist? What causes it, and what can we do about it? These are seemingly simple questions, but easy answers are difficult to find. Part of the problem has to do with the complex nature of the concepts involved: human conflict and human nature. When we think of conflict, we may readily imagine violent warfare, but what kind of warfare precisely? In political terms, we may ask whether it is internecine, intertribal, or interstate; whether it is endemic warfare, a mercenary war, or a proxy war; and so forth. To complicate matters further, we must ask whether the violent conflict necessarily involves warfare per se. A survey of violence of all types will also find instances of bodily injury, verbal assault, cultural destruction, political oppression, and even injurious magic. Thus, human conflict may be personal, interfamilial, or coalitionary; it may be economic, psychological, or spiritual; and so forth.
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Kiblinger, W.P. (2020). Introduction. In: Kiblinger, W.P. (eds) Human Conflict from Neanderthals to the Samburu: Structure and Agency in Webs of Violence. Springer, Cham. https://doi.org/10.1007/978-3-030-46824-8_1
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Conflict management.
Conflicts are part of nature and certainly part of human relations, between individuals, as well as within and between groups. Conflicts occur in every domain of life: family, work, and society, local and global. Conflict management, therefore, is an essential competency for each person. People differ largely in their emotional and behavioral responses to conflict and need to learn how to behave effectively in different conflict situations. This requires a contingency approach, first assessing the conflict situation, and then choosing a strategy, matching the goals of the party. In most situations, fostering cooperative relations will be most beneficial; however, this is also most challenging. Therefore, constructive conflict management strategies, including trust building and methods of constructive controversy, are emphasized. Conflict management, however, is broader than the interaction of the conflicting parties. Third-party interventions are an essential element of constructive conflict management, particularly the assessment of which parties are intervening in what ways at what escalation stage.
Conflicts are part of nature, and certainly part of human relations. People experience conflict with other persons, in teams or in groups, as well as between larger entities, departments, organizations, communities, and countries. Conflicts appear at home, at work, and in our spare-time activities with friends, with people we love and with people we hate, as well as with our superiors and with our subordinates and coworkers. Parties need to accept conflicts as part of life dynamics and learn to deal with them effectively and efficiently. Conflict management refers to the way we manage incompatible actions with others, where others can be a person or a group.
Conflict is a component of interpersonal interactions; it is neither inevitable nor intrinsically bad, but it is commonplace (Coleman, Deutsch, & Marcus, 2014 ; Schellenberg, 1996 ). In the 20th century , Lewin ( 1935 ) concluded that an intrinsic state of tension motivates group members to move toward the accomplishment of their desired common goals. Later on, Parker Follett ( 1941 ) explored the constructive side of conflict and defined conflict as the appearance of difference, difference of opinions or difference of interests. Deutsch ( 1949 ) developed this line of thought and analyzed the relation between the way group members believe their goals are related and their interactions and relationships.
A common definition of conflict argues that there is a conflict between two (or more) parties (individuals or groups) if at least one of them is offended, or feels bothered by the other (Van de Vliert, 1997 ; Wall & Callister, 1995 ). Traditionally, conflict has been defined as opposing interests involving scarce resources and goal divergence and frustration (Pondy, 1967 ). However, Deutsch ( 1973 ) defined conflict as incompatible activities: one person's actions interfere, obstruct, or in some way get in the way of another's action. Tjosvold, Wan, and Tang ( 2016 ) proposed that defining conflict as incompatible actions is a much stronger foundation than defining conflict as opposing interests, because conflicts also can occur when people have common goals (i.e., they may disagree about the best means to achieve their common goals). The key contribution of Deutsch’s ( 1973 ) proposal is that incompatible activities occur in both compatible and incompatible goal contexts. Whether the protagonists believe their goals are cooperative or competitive very much affects their expectations, interaction, and outcomes as they approach conflict (Tjosvold et al., 2016 ).
Euwema and Giebels ( 2017 ) highlighted some key elements of conflict.
Conflict implies dependence and interdependence. Parties rely to some extent on the other parties to realize their goals (Kaufman, Elgoibar, & Borbely, 2016 ). This interdependence can be positive (a cooperative context), negative (a competitive context), or mixed. Positive interdependence is strongly related to cooperative conflict behaviors, while negative interdependence triggers competitive behaviors (Johnson & Johnson, 2005 ). Interdependence also reflects the power difference between parties. A short-term contractor on a low-paid job usually is much more dependent on the employer than vice versa. Many conflicts, however, can be seen as “mixed motive” situations.
Conflicts are mostly mixed motive situations because parties have simultaneous motives to cooperate and motives to compete. Parties are, on the one hand, dependent on each other to realize their goal, and, on the other hand, they are at the same time competitors. For example, two colleagues on a team are cooperating for the same team result; however, there is competition for the role as project leader. In a soccer team, the players have a team goal of working together to win, but they can be competing to be the top scorer. The mixed motive structure is very important to understand conflict dynamics. When conflicts arise, the competitive aspects become more salient, and the cooperative structure often is perceived less by parties. Interventions to solve conflict, therefore, are often related to these perceptions and the underlying structures.
Conflict is a psychological experience. Conflict is by definition a personal and subjective experience, as each individual can perceive and manage the same conflict in a different manner. Conflict doesn’t necessarily have an objective basis (Van de Vliert, 1997 ). It depends on the perception of the specific situation, and the perception is by definition subjective and personal.
Conflict concerns cognitive and affective tension. When someone perceives blocked goals and disagreements, he or she can also, although not necessarily, feel fear or anger. Many authors consider that conflict is emotionally charged (Nair, 2007 ; Pondy, 1967 ; Sinaceur, Adam, Van Kleef, & Galinky, 2013 ), although the emotion doesn’t need to be labeled necessarily as a negative emotion. Some people actually enjoy conflict. Emotional experiences in conflict are also scripted by cultural, historical, and personal influences (Lindner, 2014 ).
Conflict can be unidirectional. One party can feel frustrated or thwarted by the other while the second party is hardly aware of, and doesn’t perceive the same reality of, the conflict.
Conflict is a process. Conflict is a dynamic process that does not appear suddenly, but takes some time to develop and passes through several stages (Spaho, 2013 ). Conflict is the process resulting from the tension in interpersonal interactions or between team members because of real or perceived differences (De Dreu & Weingart, 2003 ; Thomas, 1992 ; Wall & Callister, 1995 ).
Early conflict and organizational research concluded that conflict interferes with team performance and reduces satisfaction due to an increase in tension and distraction from the objective (Brown, 1983 ; Hackman & Morris, 1975 ; Pondy, 1967 ; Wall & Callister, 1995 ). Jehn ( 1995 ) differentiated between task and relational conflict, and later also included process conflict (De Wit, Greer, & Jehn, 2012 ). Task conflict refers to different opinions on content (Jehn & Mannix, 2001 ). Examples of task conflict are conflict about distribution of resources, about procedures and policies, and judgment and interpretation of facts (De Dreu & Weingart, 2003 ). Process conflict refers to how tasks should be accomplished (Jehn, Greer, Levine, & Szulanski, 2008 ). Examples are disagreements about logistic and delegation issues (Jehn et al., 2008 ). Finally, relationship conflict refers to “interpersonal incompatibility” (Jehn, 1995 , p. 257). Examples of relationship conflict are conflict about personal taste, political preferences, values, and interpersonal style (De Dreu & Weingart, 2003 ). All three types of conflict—task, process, and personal (relational) conflicts—are usually disruptive, especially personal conflict, which is highly disruptive (De Dreu & Weingart, 2003 ; Jehn, 1995 , 1997 ). A review and meta-analysis by De Wit et al. ( 2012 ) showed that, under specific conditions, task conflict can be productive for teams. Moreover, conflict can wreck a team’s efforts to share information and reach a consensus (Amason & Schweiger, 1994 ). Therefore, research supporting the benefit of task and relationship conflict is not conclusive and each situation varies. What seems to be clear is that managing conflict efficiently to avoid escalation is a priority for teams.
Conflict behavior, conflict management, and conflict resolution are different layers of a conflict process and therefore should be distinguished. Conflict behavior is any behavioral response to the experience of frustration, while conflict management is the deliberate action to deal with conflictive situations, both to prevent or to escalate them. Also, conflict management is differentiated from conflict resolution, which is specific action aimed to end a conflict.
Conflict behavior is the behavioral response to the experience of conflict (Van de Vliert et al., 1995 ). Conflict behavior is defined as one party’s reaction to the perception that one’s own and the other party’s current aspiration cannot be achieved simultaneously (Deutsch, 1973 ; Pruitt, 1981 ; Rubin, Pruitt, & Kim, 1994 ). It is both what people experiencing conflict intend to do, as well as what they actually do (De Dreu, Evers, Beersma, Kluwer, & Nauta, 2001 ; Van de Vliert, 1997 ). In conflict situations people often respond primarily, following their emotions, more or less conscientiously.
Many factors affect how people respond to the experience of conflict. Social psychology shows the processes are largely unconscious (Wilson, 2004 ). For example, how people respond to intimidating behavior by their supervisor might be primarily influenced by the context and individual perception, as well as previous relations with persons in authority, including parents and teachers (Gelfand & Brett, 2004 ; Van Kleef & Cote, 2007 ). These natural behavioral responses are also referred to as “conflict styles.” They are rooted in our personality and can differ in context. Some people will naturally respond by being friendly and accommodating, where others will start arguing or fighting (Barbuto, Phipps, & Xu, 2010 ; Kilmann & Thomas, 1977 ; Van Kleef & Cote, 2007 ).
Conflict behavior becomes more effective once we are more aware of our natural tendencies and are also able not to act upon them, and instead to show flexibility in behavioral approaches. This is where conflict behavior becomes conflict management. Therefore, one can be a naturally highly accommodating person who will spontaneously give in to others who make demands, but one will be more effective after learning to assess the situation at hand and to carefully decide on a response, which might be quite different from the natural or spontaneous reaction.
The dual-concern model holds that the way in which parties handle conflicts can de described and is determined by two concerns: concern for self (own interests) and concern for others (relational interests) (Blake & Mouton, 1964 ; Pruitt & Rubin, 1986 ; Rahim, 1983 ; Thomas, 1992 ; Van de Vliert, 1999 ) (see Figure 1 ). Usually, the two concerns define five different conflict behaviors: forcing, avoiding, accommodating, compromising, and problem solving or integrating. These behaviors are studied at the level of general personal conflict styles, closely connected to personality, as well as at the level of strategies and tactics (Euwema & Giebels, 2017 ).
The different conflict styles have been studied intensively, with three approaches. A normative approach, wherein integrating (also known as problem solving) is seen as the preferred behavior for conflict resolution; a contingency approach, exploring conditions under which each of the behaviors is most appropriate; and a conglomerate approach, focusing on a combination of the behaviors (see “ Conglomerate Conflict Behavior ”).
Figure 1. Dual-concern model.
In forcing, one party aims to achieve his or her goal by imposing a solution onto the other party. Concern for one’s own interests and own vision is what matters. There is little attention and care for the interests and needs of the other party, or the relationship with the other (Euwema & Giebels, 2017 ). This style is appropriate when the outcome is important for one party but trivial to the opponent, or when fast decision making is necessary. It becomes inappropriate when issues are complex, when both parties are equally powerful, when the outcome is not worth the effort for one party, or when there is enough time to make a collective decision. Moreover, forcing decisions can seriously damage a relationship and contribute to bullying in the workplace (Baillien, Bollen, Euwema, & De Witte, 2014 ); however, normative forcing, which is referring to rules and imposing them, can be effective (De Dreu, 2005 ). Note that some alternative terms that have been used for forcing in the literature are competitive , contending , or adversarial behavior .
With avoiding, one party aims to stay out of any confrontation with the other. This behavior prevents efforts to yield, to negotiate constructively, or to compete for one’s own gains. The conflict issue receives little attention, usually because the avoiding party thinks he or she won’t gain from entering into the conflict (Euwema & Giebels, 2017 ; Van de Vliert, 1997 ). Avoiding may be used when the benefits of resolving the conflict are not worth confronting the other party, especially when the problem is trivial or minor; when no good solutions are available for now; or when time is needed (Van Erp et al., 2011 ). An important motive for avoiding also is to prevent loss of face and to maintain the relationship. This is particularly true in collectivistic cultures, particularly in Asian societies (Oetzel et al., 2001 ). Avoiding is inappropriate when the issues are important to a party, when the parties cannot wait, or when immediate action is required (Rahim, 2002 ). Rubin, Pruitt, and Kim ( 1994 ) distinguished between long-term avoidance, which is a permanent move to leave the conflict, and short-term avoidance, defined as temporary inaction.
Accommodating is giving in or going along with the ideas, wishes, and needs of the other party. Accommodating usually is the result of a low concern for one’s own conflictive interests combined with a high concern for the interests and needs of the other party. Giving in often is related to a strong need for harmony and a sensitivity to the needs of the other. Accommodation is useful when a party is not familiar with the issues involved in the conflict, when the opponent is right, when the issue is much more important to the other party, and in order to build or maintain a long-term relationship, in exchange for future consideration when needed. Giving in also can be an educational strategy, giving space to the other to find out what the effect will be. Accommodating is less appropriate when the issue is of great concern, when accommodation creates frustration, or when accommodation reinforces dynamics of exploitation (Spaho, 2013 ). Note that an alternative term for this concept that can be found in the literature is yielding .
Compromising involves searching for a middle ground, with an eye on both one’s own interest and the interest of the other. The premise is that both parties must find a middle ground where everyone receives equal consideration, meaning that each party makes some concession (Van de Vliert, 1997 ). Compromising is appropriate when a balance of forces exists and the goals of parties are mutually exclusive (Buddhodev, 2011 ). Compromise leads to a democratic solution; however, it may prevent arriving at a creative solution to the problem and a limited effort to increase resources before distributing them (Spaho, 2013 ).
Problem solving is a win–win strategy aimed at “optimizing rather than satisfying the parties” (Van de Vliert, 1997 , p. 36). Great value is attached to one’s own interests and vision, but also a lot of attention is given to the needs, ideas, and interests of the other. One looks for open and creative solutions that meet both interests. Problem solving or integrating is useful in dealing with complex issues, and it allows both parties to share skills, information, and other resources to redefine the problem and formulate alternative solutions. It is, however, inappropriate when the task is simple or trivial, and when there is no time. Also, it is more difficult to develop when the other party does not have experience in problem solving or when the parties are unconcerned about the outcomes (Pruitt & Rubin, 1986 ). Note that some alternative terms that can be found in the literature for this concept are cooperation and collaboration .
The dual-concern model is used as a contingency model, describing which conflict behaviors are used best under what conditions (Van de Vliert et al., 1997 ), and also as a normative model, promoting integrating behaviors as the most effective style, particularly when it comes to joined outcomes and long-term effectiveness. Forcing, in contrast, is often described as a noncooperative behavior, with risk of escalated and unilateral outcomes (Blake & Mouton, 1964 ; Burke, 1970 ; Deutsch, 1973 ; Fisher & Ury, 1981 ; Pruitt & Rubin, 1986 ; Rahim, 2010 ; Thomas, 1992 ). As a result, authors define forcing and integrating as two opposed behavioral approaches (Tjosvold, Morishima, & Belsheim, 1999 ). Following this model, many scholars during the 1970s and 1980s proposed that individuals use a single behavior in conflict, or that the behaviors should be seen as independent. Therefore, the antecedents and effects of different conflict behaviors are often analyzed separately (Tjosvold, 1997 ; Volkema & Bergmann, 2001 ). However, parties usually try to achieve personal outcomes, and try to reach mutual agreements by combining several behaviors in a conflict episode (Van de Vliert, 1997 ). This is the basic assumption of the conglomerate conflict behavior (CCB) theory (Van de Vliert, Euwema, & Huismans, 1995 ), which established that conflict behaviors are used in a compatible manner, sequentially or simultaneously.
In the dual-concern model, a contrast is made between forcing (contending with an adversary in a direct way) and integrating (reconciling the parties’ basic interests) as two opposed behavioral approaches (Tjosvold et al., 1999 ). However, the CCB framework assumes that individual reactions to conflict typically are complex and consist of multiple components of behavior (Van de Vliert, 1997 , Van de Vliert et al., 1995 ). The CCB theory covers the idea that behavioral components may occur simultaneously or sequentially and that the combination drives toward effectiveness (Euwema & Van Emmerik, 2007 ; Medina & Benitez, 2011 ). The theory has been supported in studies analyzing conflict management effectiveness in different contexts, such as in managerial behavior (Munduate, Ganaza, Peiro, & Euwema, 1999 ), in military peacekeeping (Euwema & Van Emmerik, 2007 ) and by worker representatives in organizations (Elgoibar, 2013 ).
The main reason that people combine different behaviors is because conflicts are often mixed-motive situations (Euwema, Van de Vliert, & Bakker, 2003 ; Euwema & Van Emmerik, 2007 ; Walton & McKersie, 1965 ). Mixed-motive situations are described as situations that pose a conflict between securing immediate benefits through competition, and pursuing benefits for oneself and others through cooperation with other people (Komorita & Parks, 1995 ; Sheldon & Fishbach, 2011 ). Therefore, a person's behavior in a conflict episode is viewed as a combination of some of the five forms of conflict behaviors. An example of sequential complex behavior is to first put the demands clearly (forcing), followed by integrating (searching for mutual gains, and expanding the pie), and finally compromising, where distributive issues are dealt with in a fair way. An example of serial complexity can be found in multi-issue conflict, when for some issues conflict can be avoided, while for high priorities, demands are put on the table in a forcing way. Another CCB pattern is the conglomeration of accommodating and forcing. This pattern is sometimes referred to as “logrolling” (Van de Vliert, 1997 , p. 35), and it is a classic part of integrative strategies, to maximize the outcomes for both parties. Logrolling behavior consists of accommodating the high-concern issues of the other party and forcing one’s own high-concern issues. This approach is usually helpful in multi-issue trade negotiations; however, it requires openness of both parties to acknowledging key interests.
The most famous and popular conflict behavior questionnaires are:
MODE (Management of Differences Exercise). MODE, developed in 1974 by Thomas and Killman, presents 30 choices between two options representing different conflict styles.
ROCI (Rahim's Organizational Conflict Inventory). The ROCI is a list of 28 items that measures the five styles of conflict behavior described.
Dutch Test of Conflict Handling. This list of 20 items measures the degree of preference for the five styles (Van de Vliert & Euwema, 1994 ; De Dreu et al., 2001 , 2005 ). It has been validated internationally.
Conflict management is deliberate action to deal with conflictive situations, either to prevent or to escalate them. Unlike conflict behavior, conflict management encompasses cognitive responses to conflict situations, which can vary from highly competitive to highly cooperative. Conflict management does not necessarily involve avoidance, reduction, or termination of conflict. It involves designing effective strategies to minimize the dysfunctions of conflict and to enhance the constructive functions of conflict in order to improve team and organizational effectiveness (Rahim, 2002 ).
Conflicts are not necessarily destructive (De Dreu & Gelfand, 2008 ; Euwema, Munduate, Elgoibar, Pender, & Garcia, 2015 ), and research has shown that constructive conflict management is possible (Coleman, Deutsch, & Marcus, 2014 ). The benefits of conflict are much more likely to arise when conflicts are discussed openly, and when discussion skillfully promotes new ideas and generates creative insights and agreements (Coleman et al., 2014 ; De Dreu & Gelfand, 2008 ; Euwema et al., 2015 ; Tjosvold, Won, & Chen, 2014 ). To make a constructive experience from conflict, conflict needs to be managed effectively.
Deutsch’s classic theory of competition and cooperation describes the antecedents and consequences of parties’ cooperative or competitive orientations and allows insights into what can give rise to constructive or destructive conflict processes (Deutsch, 1973 , 2002 ). The core of the theory is the perceived interdependence of the parties, so that the extent that protagonists believe that their goals are cooperative (positively related) or competitive (negatively related) affects their interaction and thus the outcomes. Positive interdependence promotes openness, cooperative relations, and integrative problem solving. Perceived negative interdependence on the other hand, induces more distance and less openness, and promotes competitive behavior, resulting in distributive bargaining or win–lose outcomes (Tjosvold et al., 2014 ).
Whether the protagonists believe their goals are cooperative or competitive very much affects their expectations, interactions, and outcomes. If parties perceive that they can reach their goals only if the other party also reaches their goals, the goal interdependence is positively perceived and therefore parties will have higher concern for the other’s goals and manage the conflict cooperatively (De Dreu et al., 2001 ; Tjosvold et al., 2014 ). On the contrary, if one party perceives that they can reach their goals only if the other party fails to obtain their goals, the interdependence becomes negatively perceived and the approach to conflict becomes competitive (Tjosvold et al., 2014 ). Goals can also be independent; in that case, conflict can be avoided (the parties don’t need to obstruct each other’s goals to be successful). Therefore, how parties perceive their goals’ interdependence affects how they negotiate conflict and whether the conflict is constructively or destructively managed (Alper et al., 2000 ; Deutsch, 1973 ; Johnson & Johnson, 1989 ; Tjosvold, 2008 ).
Successfully managing conflict cooperatively requires intellectual, emotional, and relational capabilities in order to share information, to contribute to value creation, and to discuss differences constructively (Fisher & Ury, 1981 ; Tjosvold et al., 2014 ). In contrast, a competitive-destructive process leads to material losses and dissatisfaction, worsening relations between parties, and negative psychological effects on at least one party—the loser of a win–lose context (Deutsch, 2014 ).
Deutsch’s theory proposes that emphasizing cooperative goals in conflict by demonstrating a commitment to pursue mutually beneficial solutions creates high-quality resolutions and relationships, while focusing on competitive interests by pursuing one’s own goals at the expense of the other’s escalates conflict, resulting in imposed solutions and suspicious relationships (Tjosvold et al., 2014 ).
In summary, Deutsch’s theory states that the context in which the conflict process is expressed drives parties toward either a cooperative or a competitive orientation in conflicts (Alper et al., 2000 ; Deutsch, 2006 ; Johnson & Johnson, 1989 ). In other words, a cooperative context is related to a cooperative conflict pattern, and a competitive context is related to a competitive conflict pattern. When parties have a cooperative orientation toward conflict, parties discuss their differences with the objective of clarifying them and attempting to find a solution that is satisfactory to both parties—both parties win (Carnevale & Pruitt, 1992 ). On the contrary, in competition, there is usually a winner and a loser (Carnevale & Pruitt, 1992 ) (see Table 1 ). In the CCB model, the patterns can include cooperative (i.e., integrating) and competitive (i.e. forcing) behavior; however, the cooperative pattern will be dominated by integrating while the competitive pattern will be dominated by forcing (Elgoibar, 2013 ).
Cooperative climate | Competitive climate |
---|---|
Source : Coleman, Deutsch, and Marcus ( 2014 ).
The need for trust.
Trust is commonly defined as a belief or expectation about others’ benevolent motives during a social interaction (Holmes & Rempel, 1989 ; Rousseau et al., 1998 ). Mutual trust is one important antecedent as well as a consequence of cooperation in conflicts (Deutsch, 1983 ; Ferrin, Bligh, & Kohles, 2008 ). As Nahapiet and Ghoshal pointed out, “Trust lubricates cooperation, and cooperation itself breeds trust” ( 1998 , p.255). There is ample evidence that constructive conflict and trust are tightly and positively related (Hempel, Zhang, & Tjosvold, 2009 ; Bijlsma & Koopman, 2003 ; Lewicki, Tonlinson, & Gillespie, 2006 ).
Successful constructive conflict management requires maximal gathering and exchange of information in order to identify problems and areas of mutual concern, to search for alternatives, to assess their implications, and to achieve openness about preferences in selecting optimal solutions (Bacon & Blyton, 2007 ; Johnson & Johnson, 1989 ; Tjosvold, 1999 ). Trust gives parties the confidence to be open with each other, knowing that the shared information won’t be used against them (Zaheer & Zaheer, 2006 ). Various studies revealed that trust leads to constructive conglomerate behaviors and to more integrative outcomes in interpersonal and intergroup conflicts (Lewicki, Elgoibar, & Euwema, 2016 ; Lewicki, McAllister, & Bies, 1998 ; Ross & LaCroix, 1996 ).
How can trust be promoted? Developing trust is challenging (Gunia, Brett, & Nandkeolyar, 2014 ; Hempel et al., 2009 ). Numerous scholars have noted that trust is easier to destroy than to create (Hempel et al., 2009 ; Meyerson et al., 1996 ). There are two main reasons for this assertion. First, trust-breaking events are often more visible and noticeable than positive trust-building actions (Kramer, 1999 ). Second, trust-breaking events are judged to have a higher impact on trust judgments than positive events (Slovic, 1993 ). Furthermore, Slovic ( 1993 ) concluded that trust-breaking events are more credible than sources of good news. Thus, the general belief is that trust is easier to destroy than it is to build, and trust rebuilding may take even longer than it took to create the original level of trust (Lewicki et al., 2016 ).
However, there is room for optimism, and different strategies have been shown to promote trust. As held in social exchange theory (Blau, 1964 ), risk taking by one party in supporting the other party has been found to signal trust to the other party (Serva et al., 2005 ). Yet, fears of exploitation make trust in conflict management and negotiation scarce. Therefore, the use of trust-promoting strategies depends on the specific situation, and parties need practical guidance on how and when to manage conflict constructively by means of promoting mutual trust.
How does the possibility of trust development between parties depend on the conflict context? Based on this practical question, some strategies for trust development have been proposed (Fisher & Ury, 1981 ; Fulmer & Gelfand, 2012 ; Gunia, Brett, & Nandkeolyar, 2012 ; Lewicki et al., 2016 ). In relationships where trust is likely, the following strategies can help: assume trustworthiness, prioritize your interests and give away a little information about them, engage in reciprocity (concessions), highlight similarities and spend time together, get to know your counterpart personally and try to be likable, behave consistently and predictably, and paraphrase your counterpart’s positions. In relationships where trust seems possible: emphasize common goals; focus on the subject, not on the people; look to the future and find a shared vision; mix questions and answers about interests and priorities—the fundamental elements of information sharing—with making and justifying offers; take a break; suggest another approach; call in a mediator; and forgive the other party’s mistakes. In relationships where trust is not possible, more cautious strategies can help: make multi-issue offers; think holistically about your counterpart’s interests; engage in reciprocity (concessions); express sympathy, apologize, or compliment your counterpart; and look for preference patterns in your counterpart’s offers and responses.
C onstructive controversy is defined as the open-minded discussion of conflicting perspectives for mutual benefit, which occurs when protagonists express their opposing ideas that obstruct resolving the issues, at least temporarily (Tjosvold et al., 2014 ). Indicators of constructive controversy include listening carefully to each other’s opinion, trying to understand each other’s concerns, and using opposing views to understand the problem better. These skills are considered vitally important for developing and implementing cooperative problem-solving processes successfully and effectively.
Deutsch ( 2014 ) stated that there haven’t been many systematic discussions of the skills involved in constructive solutions to conflict, and he proposed three main types of skills for constructive conflict management:
Rapport-building skills are involved in establishing effective relationships between parties (such as breaking the ice; reducing fears, tensions, and suspicion; overcoming resistance to negotiation; and fostering realistic hope and optimism).
Cooperative conflict-resolution skills are concerned with developing and maintaining a cooperative conflict resolution process among the parties involved (such as identifying the type of conflict in which the parties are involved; reframing the issues so that conflict is perceived as a mutual problem to be resolved cooperatively; active listening and responsive communication; distinguishing between effective relationships between parties and positions; encouraging, supporting, and enhancing the parties; being alert to cultural differences and the possibilities of misunderstanding arising from them; and controlling anger).
Group process and decision-making skills are involved in developing a creative and productive process (such as monitoring progress toward group goals; eliciting, clarifying, coordinating, summarizing, and integrating the contributions of the various participants; and maintaining group cohesion).
Tjosvold et al. ( 2014 ) and Johnson et al. ( 2014 ) also elaborate on the skills needed for facilitating open-minded discussions and constructive controversy. They developed four mutually reinforcing strategies for managing conflict constructively:
Developing and expressing one’s own view. Parties need to know what each of the others wants and believes, and expressing one’s own needs, feelings, and ideas is essential to gaining that knowledge. By strengthening expression of their own positions, both parties can learn to investigate their position, present the best case they can for it, defend it vigorously, and try at the same time to refute opposing views. However, expressing one’s own position needs to be supplemented with an open-minded approach to the other’s position.
Questioning and understanding others’ views. Listening and understanding opposing views, as well as defending one’s own views, makes discussing conflicts more challenging but also more rewarding; therefore, the parties can point out weaknesses in each other’s arguments to encourage better development and expression of positions by finding more evidence and strengthening their reasoning.
Integrating and creating solutions. The creation of new alternatives lays the foundation for genuine agreements about a solution that both parties can accept and implement. However, protagonists may have to engage in repeated discussion to reach an agreement, or indeed they may be unable to create a solution that is mutually acceptable, and then they can both learn to become less adamant, to exchange views directly, and to show that they are trying to understand and integrate each other’s ideas so that all may benefit.
Agreeing to and implementing solutions. Parties can learn to seek the best reasoned judgment, instead of focusing on “winning”; to criticize ideas, not people; to listen and understand everyone’s position, even if they do not agree with it; to differentiate positions before trying to integrate them; and to change their minds when logically persuaded to do so.
Conflict resolution processes are aimed at ending a conflict. So, while conflict management can also include escalation, conflict resolution searches for a way of ending the conflict. The difference between resolution and management of conflict is more than semantic (Robbins, 1978 ). Conflict resolution means reduction, elimination, or termination of conflict.
To find a resolution, parties have to bring an extra piece of information, relate the information they have differently, or transform the issue, change the rules, change the actors or the structure, or bring in a third party (Vayrynen, 1991 ). The most popular conflict resolution processes are: negotiation, mediation, conflict coaching, and arbitration (Rahim, 2002 ). Conflict resolution can also be accomplished by ruling by authorities. Integration of the different techniques sequentially or simultaneously has been shown to support optimal conflict resolution (Jones, 2016 ).
Negotiation is a process in which the parties attempt to jointly create an agreement that resolves a conflict between them (Lewicki & Tomlinson, 2014 ). Walton and McKersie ( 1965 ) were the first to identify the two polar yet interdependent strategies known as distributive and integrative negotiation. Distributive negotiation means that activities are instrumental to the attainment of one party’s goals when they are in basic conflict with those of the other party. Integrative negotiation means that parties’ activities are oriented to find common or complementary interests and to solve problems confronting both parties. Other scholars also focused on the opposite tactical requirements of the two strategies, using a variety of terms, such as contending versus cooperating (Pruitt, 1981 ), claiming value versus creating value (Lax & Sebenius, 1987 ), and the difference between positions and interests (Fisher & Ury, 1981 ).
If a distributive strategy is pursued too vigorously, a negotiator may gain a greater share of gains, but of a smaller set of joint gains, or, worse, may generate an outcome in which both parties lose. However, if a negotiator pursues an integrative negotiation in a single-minded manner—being totally cooperative and giving freely accurate and credible information about his/her interests—he or she can be taken advantage of by the other party (Walton & McKersie, 1965 ). The different proposals that have been formulated to cope with these central dilemmas in negotiation are mainly based on a back-and-forth communication process between the parties, which is linked to the negotiators’ interpersonal skills (Brett, Shapiro, & Lytle, 1998 ; Fisher & Ury, 1981 ; Rubin et al., 1994 ).
Mediation is process by which a third party facilitates constructive communication among disputants, including decision making, problem solving and negotiation, in order to reach a mutually acceptable agreement (Bollen, Munduate, & Euwema, 2016 ; Goldman, Cropanzano, Stein, & Benson, 2008 ; Moore, 2014 ). Using mediation in conflict resolution has been proven to prevent the negative consequences of conflict in the workplace (Bollen & Euwema, 2010 ; Bollen et al., 2016 ), in collective bargaining (Martinez-Pecino et al., 2008 ), in inter- and intragroup relations (Jones, 2016 ), and in interpersonal relations (Herrman, 2006 ). However, mediation is not a magic bullet and works better in conflicts that are moderate rather than extreme, when parties are motivated to resolve the conflict, and when parties have equal power, among other characteristics (Kressel, 2014 ).
Conflict coaching is a new and rapidly growing process in the public as well as private sector (Brinkert, 2016 ). In this process, a conflict coach works with a party to accomplish three goals (Jones & Brinkert, 2008 ): (a) analysis and coherent understanding of the conflict, (b) identification of a future preferred direction, and (c) skills development to implement the preferred strategy. Therefore, a conflict coach is defined as a conflict expert who respects the other party’s self-determination and aims to promote the well-being of the parties involved. Giebels and Janssen ( 2005 ) found that, when outside help was called in, parties in conflict experienced fewer negative consequences in terms of individual well-being than people who did not ask for third-party help.
Sometimes, the leader of a team can act as conflict coach. A study by Romer and colleagues ( 2012 ) showed that a workplace leader’s problem-solving approach to conflicts increased employees’ perception of justice and their sense that they had a voice in their workplace, as well as reduced employees’ stress (De Reuver & Van Woerkom, 2010 ; Romer et al., 2012 ). In contrast, the direct expression of power in the form of forcing behavior can harm employees’ well-being (Peterson & Harvey, 2009 ). A forcing leader may become an additional party to the conflict (i.e., employees may turn against their leader; Romer et al, 2012 ).
Conflict coaching and mediation are different processes. First, in conflict coaching, only one party is involved in the process, while in mediation, the mediator helps all the parties in conflict to engage in constructive interaction. Second, conflict coaching focuses on direct skills instructions to the party (i.e., negotiation skills). In that, conflict coaching is also a leadership development tool (Romer et al., 2012 ). There is a growing tendency to integrate conflict coaching and workplace mediation, particularly in preparation for conflict resolution, because the coach can help the coached party to investigate options and weigh the advantages of the different options (Jones, 2016 ).
Arbitration is an institutionalized procedure in which a third party provides a final and binding or voluntary decision (Lewicki, Saunders, & Barry, 2014 ; Mohr & Spekman, 1994 ). Arbitration allows the parties to have control over the process, but not over the outcomes. Therefore, arbitration differs from negotiation, mediation, and conflict coaching, in which the parties decide the agreement themselves (Posthuma & Dworkin, 2000 ; Lewicki et al., 2014 ). In arbitration, the third party listens to the parties and decides the outcome. This procedure is used mainly in conflicts between organizations, in commercial disputes, and in collective labor conflicts (Beechey, 2000 ; Elkouri & Elkouri, 1995 ).
The strategies of negotiation, mediation, conflict coaching, and arbitration have in common that the parties together decide about the conflict process, even when they agree to accept an arbitration. This is different from how authorities resolve conflict. Decision making by authorities varies from parents’ intervening in children’s fights to rulings by teachers, police officers, managers, complaint officers, ombudsmen, and judges. Here, often one party complains and the authority acts to intervene and end the conflict. This strategy is good for ending physical violence and misuse of power. However, the authorities’ decisive power is limited, and therefore in most situations authorities are strongly urged to first explore the potential for conflict resolution and reconciliation among the parties involved. The authority can act as an escalator for the process, or as a facilitator, and only in cases of immediate threat can intervene or rule as a last resort. Authorities who employ this strategy can improve the learning skills of the parties and can impose upon the parties an acceptance of responsibility, both for the conflict and for the ways to end it.
It is important to emphasize the natural and positive aspects of conflict management. Conflict occurs in all areas of organizations and private lives and its management is vital for their effectiveness. Through conflict, conventional thinking is challenged, threats and opportunities are identified, and new solutions are forged (Tjosvold et al., 2014 ). Therefore, when conflict occurs, it shouldn’t be avoided but should be managed constructively.
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I am indebted to three elephant experts for their input into this article..
Human-elephant conflict: Managing elephants in a landscape that includes rural human communities is a major challenge in countries where elephant populations are increasing as a result of successful conservation measures. Namibia, Botswana and Zimbabwe, in particular, must find ways to help their citizens living in rural areas to coexist with these great grey beasts that can be enchanting or terrifying, depending on your point of view.
In a previous article on the topic of elephants, hunting and coexistence with human communities, I pointed out that research findings on elephants must be balanced with the perspectives and needs of rural communities to make reasonable policies. Although the problems associated with human-elephant conflict were considered, we did not focus on addressing the conflict itself. In this article, we go a bit deeper into the role that research can play in managing human-elephant conflict. Namibia would benefit greatly from targeted research in this area that answers key questions for wildlife managers. If you are a student or researcher thinking about topics that can have real-world conservation outcomes, listen up.
First, let’s establish the difference between hunting elephants in order to reduce conflict with local communities and hunting to generate revenue and meat (the latter is called conservation hunting in Namibia, and trophy or sport hunting elsewhere). The conservation hunting concept is based on the principle that people living with elephants and other wildlife should benefit materially from their presence. Generating revenue and meat from elephants increases tolerance for the species and thus indirectly promotes human-elephant coexistence . Conservancies in Namibia use the income from conservation hunting to employ over 600 community game guards that assist with reporting conflict incidents and wildlife monitoring. At the national and conservancy level, conservation hunting income also contributes to the Human-Wildlife Conflict Self-Reliance Scheme , thus playing an important general role in addressing conflict. Conservation hunting is not, however, the primary topic discussed here.
The main issue I want to address is how hunting directly affects human-elephant relations in the areas where it occurs. Elephant hunting includes what is known in Namibia as problem animal control hunts, whereby specific individuals that frequently cause damages are killed. In terms of elephant behaviour, population numbers and demographics, all forms of hunting are likely to affect human-elephant interactions in some way. Figuring out what that effect might be and how hunting can be managed to improve human-elephant relations in the long term is a promising area of research. It is my hope that some of the questions below may spark the interest of Namibian researchers to delve deeper into these issues.
Human-elephant coexistence may be an unrealistic goal in areas where farm infrastructure was built when no elephants were present and the farmers living there see no direct or indirect benefits from elephant presence. Where coexistence is not possible in the short- or medium-term, options other than the ones presented here may have to be explored – like translocation or, as a last resort, culling. The research questions presented here are specifically for areas where elephant presence generates enough benefits such that reducing the costs associated with them can lead to human-elephant coexistence.
1) What effect does hunting have on long-term elephant damage?
Problem animal hunts, particularly, are meant to reduce human-elephant conflict. Research from Kenya reveals that male elephants cause more conflict (either in groups or as singletons) than females, and that some males can be classed as habitual crop raiders, while others only raid occasionally. Furthermore, habitual raiders may teach younger males their same bad habits. Removing habitual raiders from the population therefore appears to be a sound course of action for reducing conflict, at least in the short term.
With a long-term view, however, removing habitual raiders may just make space for other males to fill their shoes, thus not addressing the problem . Additionally, identifying habitual raiders is difficult, as many incidents happen at night and tracking a conflict-causing animal requires an extremely swift response to reports of damage that is not always possible. The question remains: if all else is equal (i.e. elephant and human density, habitat and agricultural practices), how does removing individual problem-causing elephants affect the long-term trend in human-elephant conflict? Conflict incidents and problem animal hunts are recorded in Event Books and through the hunting permit system, so this information can be used as a starting point for research in Namibia.
2) How does hunting influence elephant behaviour around people?
We already know that the total absence of older males leads to younger males becoming unusually aggressive to humans and other species. It is also possible that elephants that witness a hunt could become aggressive due to increased stress levels , but solid evidence for this is lacking. On the other side of the coin, there is increasing research on using a landscape of fear to reduce conflict with humans by using the animals’ instinctive desire to avoid risk.
An animal’s landscape of fear is based on their life experience and lessons from their parents (or others in their social groups) that tell them which parts of their environment or times of day are more or less risky. This is very similar to the way we decide how to move around our cities based on crime levels that we have experienced or heard about through our social circles. Theoretically, at least, one could manipulate the elephants’ landscape of fear to reduce the number of individuals willing to approach a village or enter a crop field (risky spaces), while encouraging their use of wildlife corridors and protected areas as safe spaces in the landscape.
The research challenge is to figure out how hunting contributes to either exacerbating the problem through increased elephant aggression or reducing the problem by creating a landscape of fear. Detailed records of all elephant hunts (for any purpose), followed by behavioural studies of affected elephant groups and supported by Event Book data would help us to understand the link between hunting and elephant behaviour. This understanding can be used in turn to create hunting guidelines that will limit human-elephant conflict.
3) Can non-lethal methods ultimately replace problem animal control?
The two questions above reveal that there are some uncertainties regarding how hunting can be used to reduce human-elephant conflict in the long term. When these questions are answered, lethal control must be considered alongside the non-lethal options for reducing conflict. Protecting crops and water installations at conflict hotspots should reduce the need for lethal control over time. Non-lethal elephant deterrents (e.g. burning chilli bombs or applying chilli oil to fences) could be used alongside occasional hunts to maintain and reinforce the landscape of fear around villages and crops.
One of the key drawbacks of implementing long-term non-lethal control methods is the cost. Some options can be installed using external funds , while others come at a cost to individual farmers (e.g. paying for diesel to pump water that elephants drink). In some cases, an external party makes the initial investment, but on-going maintenance is left to the farmer. By contrast, the meat of a hunted elephant is distributed among the affected people and the hunting fee may be used to offset losses incurred. Lethal control may therefore be a more attractive option for those who suffer the direct consequences of elephant damage and are expected to implement non-lethal methods (at least partially) at their own cost.
The effectiveness of non-lethal methods should be subjected to the same level of scrutiny as lethal methods, particularly to determine its long-term effectiveness, cost and practicality in the field. A method that relies solely on investment of the farmer’s time and money is unlikely to win more support than bringing in a hunter to deal with a problem animal. For any given non-lethal control method introduced into a community, we need to know how well it worked over what period of time and whether or not the farmers feel that they could integrate the method into their day-to-day lives.
Understanding the researcher’s role
Experts in human-wildlife conflict know that this particular field of science is even more influenced by human factors (e.g. relationships) than other areas of science. Coexistence with elephants is like a giant puzzle that involves turning over many important pieces through research and experience. The pieces we focused on here include the direct links between hunting and human-elephant conflict, yet the indirect links can be just as important. These include political willpower, historical context, local culture and benefits derived from elephants. While research can provide some important puzzle pieces, it takes people from a diverse array of stakeholders to solve the puzzle itself.
Solving the puzzle of human-wildlife conflict requires trust, communication and a willingness to listen and learn. If research results are used to try and force people to adopt certain ideas or methods (even if they work), they are almost guaranteed to fail. Alternatively, research can be part of a collaborative learning process whereby everyone is involved in identifying the right questions, developing sound methods to test possible solutions and discussing the results. If you have been inspired by these research questions, remember to include others in your search for answers.
HOW TO GET THE MOST OUT OF AFRICA GEOGRAPHIC:
Gail Thomson is a carnivore conservationist and science communicator who has worked in South Africa, Namibia and Botswana on human-carnivore conflict, community conservation and wildlife monitoring. Her published scientific work includes journal articles, chapters in scientific books and technical reports. She edits and writes for Conservation Namibia as part of her consulting work for the Namibian Chamber of Environment .
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Insight into the conflicts, recommendation, works cited.
The human-wildlife conflict is an issue that is becoming a very serious threat to the life of most of the endangered species the world over. According to most case studies in different parts of the world, there is a clear demonstration of the conflict and how severe it is. To avoid overlooking the matter, an analysis of the problem is of great essence which will help in boosting the conservation efforts of the species which are now proving to be endangered (Hans, 180). This paper will be based on the issue of motor vehicle collisions with world animals with a focus on European countries.
The issue of collisions between wildlife and motor vehicles is a major challenge in most countries owing to the unpredictability of the animals’ closing in correspondence to the vast sizes of the parks and lands which border major roadways in most European and African countries (Mishra, 341).
Most of the stakeholders who have an interest in this matter have considered the threat that is involved to road safety both to the human population and to the wildlife population. Though there has been a gross underestimation of the danger which is posed there is a dire need of taking this matter with the weight that it deserves (Hoare, 162).
There are measures of mitigating the accidents which mainly focus on the techniques applied in the prevention of the animals from crossing at some points or alerting motorists of the possibilities of such cases happening. Having no other control measures which can be fixed very fast, and the rise in the number of casualties, the conflict tends to be a great danger. Research has it that the problem has been known to cost millions of dollars to society (Naughton-Treves, 30).
The advent of technology has given rise to methods of mitigating the risks involved to a higher notch. This is however not an immediate action because the technologies which are proposed have to be verified on their functionality. There needs to be a rigorous process of validation which will then lead to a need for more funds. In Canada, for example, the collisions range from above five large animals colliding with motor vehicles hourly. Most of the accidents happen to go unnoticed due to underreporting thus an assumption of the gravity of the issue by most involved stakeholders (Messmer, 100).
To improve on the mitigation approaches when it comes to this matter, there should be a balance between the protection that is granted to human beings as well as to the wild animals (Koganow, 56). In this case, there can be more awareness campaigns that will aid in educating motorists in the dangers involved. At the same time, a policy for reporting the accidents should be formulated and also measures which can aid in prediction such that the matter is put in control (Harris and Gallagher, 33).
Human-wildlife conflicts exist in a wide variety of ways where motor vehicle collisions are just an example. The preventive measures proposed should focus on the protection of both human victims as well as animals (Butler, 27). This is because the conflict has a direct effect on both people and the animals such as loss of lives and damage to properties.
Butler, J. The economic costs of wildlife predation on livestock in Gokwe communal land, Zimbabwe. African Journal of Ecology , 38(1): 23-30. 2000.
Hans, B. Local perceptions of Waza national Park, northern Cameroon. Environmental Conservation , 30 (2): 175-181. 2003
Harris, L.D and Gallagher, P.B, New initiatives for wildlife conservation: the need for movement corridors. In: Preserving communities and corridors . 1st ed. (Ed:Mackintosh,G) Defenders of Wildlife, Washington,DC, 11-34. 1989.
Hoare, R. The present and future use in the management of African larger mammals. Environmental Conservation , 19 (2): 160-164. 1992
Messmer, T. A. The emergence of Human Wildlife conflict: turning challenges into opportunities. International Biodegradation and Biodeterioration , 45(3): 97- 102. 2000
Mishra C. Livestock depredation by larger animals in the Indian trans-Himalaya: conflict perceptions and conservation prospects. Environmental Conservation , 24(4): 338-343. 1997
Naughton-Treves, L. Farming the forest edge: Vulnerable places and people around Kibale national Park, Uganda. Geographical Review , 87(1): 27-46. 1997
Koganow, G., Animal Collisions-Balance and Priority , Insurance Corporation of British Columbia, Canada 1997.
IvyPanda. (2022, January 3). Human-Wildlife Conflict: Vehicle Collisions With Animals. https://ivypanda.com/essays/human-wildlife-conflict/
"Human-Wildlife Conflict: Vehicle Collisions With Animals." IvyPanda , 3 Jan. 2022, ivypanda.com/essays/human-wildlife-conflict/.
IvyPanda . (2022) 'Human-Wildlife Conflict: Vehicle Collisions With Animals'. 3 January.
IvyPanda . 2022. "Human-Wildlife Conflict: Vehicle Collisions With Animals." January 3, 2022. https://ivypanda.com/essays/human-wildlife-conflict/.
1. IvyPanda . "Human-Wildlife Conflict: Vehicle Collisions With Animals." January 3, 2022. https://ivypanda.com/essays/human-wildlife-conflict/.
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Exploring the Links between Rights, Law, and Peacebuilding
By: Julie Mertus; Jeffrey Helsing; editors
Publication Type: Book
This much-needed volume brings these perspectives together to create a composite picture of the relationship between human rights and conflict. The relationship between human rights and conflict is dynamic, complex, and powerful, constantly shaping and reshaping the course of both peace and war.
The relationship between human rights and conflict is dynamic, complex, and powerful, constantly shaping and reshaping the course of both peace and war. Yet, despite its importance, our understanding of this relationship has long been fragmentary, chiefly because three different schools of thought—human rights, conflict resolution, and international law—have offered three different and often contradictory perspectives. This much-needed volume brings these perspectives together to create a composite picture of the relationship between human rights and conflict. The book’s distinguished contributors do not disguise the differences among them—indeed, some chapters are followed by commentaries offering an alternative view of the same subject—but they also explore the numerous ways in which human rights advocates, negotiators, peacebuilders, and relief agencies can advance and reinforce each other’s work. Human Rights and Conflict is divided into three parts, each capturing the role played by human rights at a different stage in the conflict cycle. From human rights abuses that precipitate violence, through third-party interventions and humanitarian relief efforts, to the negotiation of peace agreements and the building of peace, the volume lays out the actors and issues involved and analyzes the attendant dynamics and dilemmas. Comprehensive, authoritative, and highly readable, this volume is an invaluable resource for professors and their students. With its cutting-edge analyses and timely coverage (of Iraq and counterterrorism measures, for instance), it also offers considerable food for thought for seasoned practitioners and advocates.
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Wednesday, June 26, 2024
By: Mona Yacoubian
Tensions between Israel and the Lebanese Shia militia Hezbollah are at their highest point since their 2006 war. They have exchanged tit-for-tat attacks since October, displacing tens of thousands from northern Israel and southern Lebanon. But in recent weeks, both sides have escalated the violence and rhetoric. USIP’s Mona Yacoubian looks at what’s driving this escalation, what each side is trying to tell the other and the diplomatic efforts underway to lower the temperature.
Type: Question and Answer
Conflict Analysis & Prevention
Tuesday, June 25, 2024
By: Fatoumatta Bah Barrow; Joyce Banda
Women have long been key partners and leaders in peace across Africa, and the African First Ladies Peace Mission (AFLPM) was created to help further women’s representation in promoting peace and security throughout the continent. Fatoumatta Bah Barrow, the first lady of The Gambia and the president of AFLPM, and former Malawi President Joyce Banda discuss how USIP and AFLPM are working together to reduce and prevent violent conflict.
Conflict Analysis & Prevention ; Gender
Thursday, June 20, 2024
By: Lucy Kurtzer-Ellenbogen ; Robert Barron
The ongoing war in Gaza was only one of several items on the agenda for last week’s summit of leading Western economies, known as the Group of 7 (G7). But, given the global attention on Gaza and coming on the heels of the Biden administration’s most recent push to achieve a cease-fire — including sponsorship of a U.N. Security Council resolution toward that end — questions around the prospects for a negotiated pause in fighting and hostage agreement dominated the discussions.
Type: Analysis
Thursday, June 13, 2024
By: Ambassador Hesham Youssef
The Gaza war has strained Egyptian-Israeli relations to an unprecedented level and raised questions about the future of their 1979 peace treaty that has been a cornerstone of Arab-Israeli peace. U.S. officials met recently in Cairo with their Israeli and Egyptian counterparts against a backdrop of mutually diminishing confidence between the two parties, particularly following Israel’s ground offensive in Rafah. This comes on the heels of a shooting incident between Israeli and Egyptian forces that left at least one Egyptian soldier dead, and Egypt joining South Africa’s case against Israel at the International Court of Justice (ICJ). Along with Qatar, Egypt is a key broker in the current Israel-Hamas cease-fire efforts and engages in extensive security cooperation with the U.S. and Israel.
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How to resolve conflict without violence: building peaceful communities.
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Human–elephant conflict in sri lanka: a critical review of causal explanations.
2. theoretical considerations and methods, 3.1. colonial elephant hunting and capture.
“ Had the motive which incites to the destruction of the elephant in Africa and India prevailed in Ceylon, and had the elephants there been provided with tusks, they would long since have been annihilated for the sake of their ivory. ”
“ The opening of roads and the clearing of the mountain forests of Kandy for the cultivation of coffee, have forced the animals to retire to the low country; where again they have been followed by large parties of European sportsmen; and the Singhalese themselves, being more freely provided with arms than in former times, have assisted in swelling the annual slaughter. ”
3.3. habitat loss and human and elephant population dynamics.
“ For a wide-ranging species like the elephant, this [loss of habitat available] means that the animal’s flexibility to buffer the effects of local resource depletion by moving elsewhere [sic.] is lost. Such a situation has led to an escalation of conflicts between man and elephant in Sri Lanka. ”
3.5. problem animals.
“ 12 elephants had died and 05 [sic.] of them had died of malnutrition and lack of sufficient foods. Further, another two elephants had died due to unattended translocation to the holding ground. It was observed that the health condition of the elephants retained at the holding ground remained at a poor level and no follow-up action had been taken on the health of these animals ”
3.7. conservation and social justice, 4. discussion, 5. conclusions, author contributions, data availability statement, conflicts of interest.
Click here to enlarge figure
Narrative | Main Causal Explanation | Examples in Literature |
---|---|---|
Colonial legacy as historical cause | Colonial hunting and land-use change in British Ceylon led to elephant population decrease and habitat loss | Tennent (1860); Lorimer and Whatmore (2009); Jayewardene (1994b) |
Poaching | Remote demand fuels criminal poaching operations | Santiapillai et al. (1999) |
Population growth and habitat loss | Human population growth drives encroachment on elephant ranging grounds; elephants and humans prove to be incompatible | Jayewardene (1994a); Santiapillai (1996); Santiapillai and Wijeyamohan (2016) |
Crop raiding and socio-economic grievances | Elephant crop raiding impacts household economic security, leading to defensive measures lethal to elephants | Bandara and Tisdell (2002); Santiapillai et al. (2010); Fernando (2000); Fernando et al. (2019) |
Problem elephants | Male elephant individuals” problematic behaviours primarily cause conflicts | Haturusinghe and Weerakoon (2012); Ekanayaka et al. (2011) |
Agricultural modernisation—failed cohabitation | Changes in agricultural productions systems or loss of traditional ecological knowledge promote conflicts | Anuradha et al. (2019); Lorimer (2010); de Silva and Srinivasan (2019); Ranaweerage (2012) |
(Neoliberal) conservation and social justice | Rigid conservation practices in protected areas, designed to attract tourists, disenfranchise local people and facilitate escalating conflicts | Benadusi (2015); de Silva and Srinivasan (2019) |
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Köpke, S.; Withanachchi, S.S.; Pathiranage, R.; Withanachchi, C.R.; Gamage, D.U.; Nissanka, T.S.; Warapitiya, C.C.; Nissanka, B.M.; Ranasinghe, N.N.; Senarathna, C.D.; et al. Human–Elephant Conflict in Sri Lanka: A Critical Review of Causal Explanations. Sustainability 2021 , 13 , 8625. https://doi.org/10.3390/su13158625
Köpke S, Withanachchi SS, Pathiranage R, Withanachchi CR, Gamage DU, Nissanka TS, Warapitiya CC, Nissanka BM, Ranasinghe NN, Senarathna CD, et al. Human–Elephant Conflict in Sri Lanka: A Critical Review of Causal Explanations. Sustainability . 2021; 13(15):8625. https://doi.org/10.3390/su13158625
Köpke, Sören, Sisira S. Withanachchi, Ruwan Pathiranage, Chandana R. Withanachchi, Deepika U. Gamage, Thushantha S. Nissanka, Chinthana C. Warapitiya, Banu M. Nissanka, Nirangani N. Ranasinghe, Chathurika D. Senarathna, and et al. 2021. "Human–Elephant Conflict in Sri Lanka: A Critical Review of Causal Explanations" Sustainability 13, no. 15: 8625. https://doi.org/10.3390/su13158625
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Human-Wildlife Conflict refers to the negative interaction between humans and wildlife that result in losses in terms of life, property or resources.
Due to an expanding human population, it is almost inevitable that humans will encroach into the natural habitats of the animal kingdom. As a result, many nations have included mitigation of human-wildlife conflict as part of their national environmental team.
This article will give details about Human-Wildlife Conflict within the context of the IAS Exam . One would also read key findings of the latest UNEP and WWF Report titled, ‘Future for All’ based on Human-Wildlife Conflict.
Download the international organizations’ reports that are important to be read for UPSC, in the linked article.
Human-wildlife conflict is defined by the World Wide Fund for Nature (WWF) as “any interaction between humans and wildlife that results in negative impacts of human social, economic or cultural life, on the conservation of wildlife populations, or on the environment.”
The IUCN SSC Human-Wildlife Conflict Task Force describes human-wildlife conflict as struggles that emerge when the presence or behaviour of wildlife poses an actual or perceived, direct and recurring threat to human interests or needs, leading to disagreements between groups of people and negative impacts on people and/or wildlife.
The factors leading to Human-Wildlife Conflict are the result of humans coming in proximity to natural habitats of wildlife. For instance, crops are raised by herbivores and livestock by carnivores, leading the farmers that depend on both to take extreme measures in preventing the loss of wildlife.
To know more about Biodiversity in general, visit the linked article.
Human Killed by Elephants | 533 | 461 | 585 |
Deaths of Elephants by Trains | 12 | 14 | 19 |
Deaths of Elephants by electrocution | 65 | 76 | 81 |
Deaths of Elephants by poaching | 14 | 9 | 6 |
Elephants death by poisoning | 14 | 9 | 06 |
Human Killed by Tigers | 31 | 44 | 50 |
Natural Deaths of Tigers | 4 | 20 | 44 |
Poaching Deaths of Tigers | 4 | 8 | 17 |
Unnatural Deaths of Tigers (excluding poaching) | 2 | 0 | 3 |
Tigers death under scrutiny | 104 | 71 | 22 |
Seizure | 13 | 7 | 10 |
There are many steps that can be taken to mitigate human-wildlife conflict, but the most successful ones are those that involve local community members in the planning, implementation, and maintenance.
Still, there are other examples of Human-Wildlife conflict mitigations
Translocation of problematic animals: Relocating supposed “problem” animals from a site of conflict to a new place is a mitigation technique used in the past, although recent research has shown that this approach can have detrimental impacts on species and is largely ineffective.
Erection of fences or other barriers: Building barriers around cattle bomas (livestock enclosure), creating distinct wildlife corridors, and erecting beehive fences around farms to deter elephants have all demonstrated the ability to be successful and cost-effective strategies for mitigating human-wildlife conflict.
Compensation: in some cases, governmental systems have been established to offer monetary compensation for losses sustained due to human-wildlife conflict. These systems hope to deter the need for retaliatory killings of animals and to financially incentivize the coexisting of humans and wildlife.
Predator-deterring guard dogs: The use of guard dogs to protect livestock from depredation has been effective in mitigating human-carnivore conflict around the globe. A recent review found that 15.4% of study cases researching human-carnivore conflict used livestock-guarding dogs as a management technique, with animal losses on average 60 times lower than the norm.
It is a report jointly published by World Wide Fund for Nature (WWF) and the United Nations Environment Programme (UNEP). It was released on July 8, 2021. Title of the report – A future for all – the need for human-wildlife co-existence.
Highlights of the Report
Call To Action
The report asks the international communities, national and regional governments and also private sector to integrate few approaches as mentioned below to achieve peaceful coexistence of humans and wildlife.
Human-Wildlife Conflict – UPSC Notes:- Download PDF Here
For notes on UPSC Environment and Ecology , visit the linked article.
Is human-wildlife conflict restricted to terrestrial animals, what other methods can be adopted to further mitigate human wildlife conflict.
Protecting key areas for wildlife, creating buffer zones and investing in alternative land uses are some of the solutions. Other include:
Community-based natural resource management. Compensation / insurance. Payment for Environmental Services. Wildlife friendly products.
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Last updated on November 30, 2022 by ClearIAS Team
Table of Contents
The conflict between humans and wildlife (HWC) arises when animals directly and repeatedly endanger human lives or safety.
Many other species groups, including elephants, pigs, deer, monkeys, sharks, birds of prey, and rhinos, as well as the majority of large carnivores are impacted by HWC.
The second-largest human population in the world, along with sizable numbers of tigers, Asian elephants, one-horned rhinos, Asiatic lions, and other species, make India one of the most affected nations.
Although people and wildlife have coexisted for millennia, HWC is now a major global concern for both development and conservation. It is also becoming more regular, serious, and pervasive.
Human-Animal conflict can be controlled by adopting measures for protecting wildlife in India.
Also Read: Environment Presentation #3: Biodiversity Protection Schemes by Government of India (clearias.com)
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Human rights as a tool for crisis prevention and early warning.
Washington D.C. – With conflicts reaching their highest levels in nearly 80 years, the world cannot afford more turmoil. In too many corners of the world people lose lives and homes, face injustice and inequality. Suffering can stop and sustainable peace can be achieved when prevention is grounded in human rights principles, said the participants of UNDP’s Annual Meeting on Rule of Law and Human Rights.
Over 200 participants joined in Washington D.C. and online to reflect on Human Rights Risks: Prevention and Response in Action, including the speakers from the African Union Commission, Japan, the State of Palestine, Ukraine, the United States of America, as well as from UN agencies, academia and civil society,
When national human rights actors are strong and equipped with evidence, human rights can serve as a tool for crisis prevention and early warning.
“Human rights are a bedrock of peace, security and development. Investment in human rights, especially amidst crisis, translates into a faster recovery. It means that people who lost their loved ones or their homes, can get closure and rebuild their lives. UNDP is engaging partners to restore dignity, justice and humanity,” said Shoko Noda, Assistant Secretary General and Director of UNDP’s Crisis Bureau.
Universal human rights should be a given; however, in many parts of the world, they are not and need to be proactively promoted and incentivized. All parties to the conflicts need to respect and abide by human rights principles and humanitarian law. And be accountable, if they are not.
The meeting spotlighted the essential role of national human rights institutions (NHRIs) in fostering a culture of human rights. Their monitoring, reporting and investigating human rights abuses – critical during times of conflict – can reduce the likelihood of egregious state offenses, including torture.
“ Human rights are, by design, a conflict-prevention tool. Societies where human rights are respected are better equipped to handle tensions. Data obtained through human rights monitoring serves as an early warning system. An important question is what we do about it and how we act ,” – said Ilze Brands-Kehris, Assistant Secretary-General and Director of the New York Office of OHCHR.
The private sector and businesses can influence the dynamics of conflict and peace. Businesses operating in conflict zones must address the unique human rights challenges with heightened due diligence processes.
Effective prevention and response to human rights risks require strong partnerships. UNDP’s Global Programme for Strengthening the Rule of Law, Human Rights, Justice and Security for Sustainable Peace and Development is a vehicle for partnerships on human rights, people-centred justice and security.
At the meeting, the Global Programme’s annual report was presented, showcasing UNDP’s impact in over 100 countries globally, with a focus on crisis and conflict contexts.
“there is no safe place for civilians in conflict.” q&a with hichem khadhraoui, ngo statement on international protection - executive committee of the high commissioner’s programme standing committee 90th meeting, 1-3 july 2024.
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