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How to write a great cover letter in 2024: tips and structure

young-woman-checking-her-cover-lette

A cover letter is a personalized letter that introduces you to a potential employer, highlights your qualifications, and explains why you're a strong fit for a specific job.

Hate or love them, these brief documents allow job seekers to make an impression and stand out from the pile of other applications. Penning a thoughtful cover letter shows the hiring team you care about earning the position.

Here’s everything you need to know about how to write a cover letter — and a great one, at that.

What is a cover letter and why does it matter?

A professional cover letter is a one-page document you submit alongside your CV or resume as part of a job application. Typically, they’re about half a page or around 150–300 words.

An effective cover letter doesn’t just rehash your CV; it’s your chance to highlight your proudest moments, explain why you want the job, and state plainly what you bring to the table.

Show the reviewer you’re likable, talented, and will add to the company’s culture . You can refer to previous jobs and other information from your CV, but only if it helps tell a story about you and your career choices .

What 3 things should you include in a cover letter?

A well-crafted cover letter can help you stand out to potential employers. To make your cover letter shine, here are three key elements to include:

1. Personalization

Address the hiring manager or recruiter by name whenever possible. If the job posting doesn't include a name, research to find out who will be reviewing applications. Personalizing your cover letter shows that you've taken the time to tailor your application to the specific company and role.

2. Highlight relevant achievements and skills

Emphasize your most relevant skills , experiences, and accomplishments that directly relate to the job you're applying for. Provide specific examples of how your skills have benefited previous employers and how they can contribute to the prospective employer's success. Use quantifiable achievements , such as improved efficiency, cost savings, or project success, to demonstrate your impact.

3. Show enthusiasm and fit

Express your enthusiasm for the company and the position you're applying for. Explain why you are interested in this role and believe you are a good fit for the organization. Mention how your values, goals, and skills align with the company's mission and culture. Demonstrating that you've done your research can make a significant impression.

What do hiring managers look for in a cover letter?

Employers look for several key elements in a cover letter. These include:

Employers want to see that your cover letter is specifically tailored to the position you are applying for. It should demonstrate how your skills, experiences, and qualifications align with the job requirements.

Clear and concise writing

A well-written cover letter is concise, easy to read, and error-free. Employers appreciate clear and effective communication skills , so make sure your cover letter showcases your ability to express yourself effectively.

Demonstrated knowledge of the company

Employers want to see that you are genuinely interested in their organization. Mention specific details about the company, such as recent achievements or projects, to show that you are enthusiastic about joining their team.

Achievements and accomplishments

Highlight your relevant achievements and accomplishments that demonstrate your qualifications for the position. Use specific examples to showcase your skills and show how they can benefit the employer.

Enthusiasm and motivation

Employers want to hire candidates who are excited about the opportunity and motivated to contribute to the company's success. Express your enthusiasm and passion for the role and explain why you are interested in working for the company.

Professionalism

A cover letter should be professional in tone and presentation. Use formal language, address the hiring manager appropriately, and follow standard business letter formatting.

excited-woman-in-her-office-how-to-write-a-cover-letter

How do you structure a cover letter?

A well-structured cover letter follows a specific format that makes it easy for the reader to understand your qualifications and enthusiasm for the position. Here's a typical structure for a cover letter:

Contact information

Include your name, address, phone number, and email address at the top of the letter. Place your contact information at the beginning so that it's easy for the employer to reach you.

Employer's contact information

Opening paragraph, middle paragraph(s), closing paragraph, complimentary close, additional contact information.

Repeat your contact information (name, phone number, and email) at the end of the letter, just in case the employer needs it for quick reference.

Remember to keep your cover letter concise and focused. It should typically be no more than one page in length. Proofread your letter carefully to ensure it is free from spelling and grammatical errors. Tailor each cover letter to the specific job application to make it as relevant and impactful as possible.

How to write a good cover letter (with examples)

The best letters are unique, tailored to the job description, and written in your voice — but that doesn’t mean you can’t use a job cover letter template.

Great cover letters contain the same basic elements and flow a certain way. Take a look at this cover letter structure for ref erence while you construct your own.

1. Add a header and contact information

While reading your cover letter, the recruiter shouldn’t have to look far to find who wrote it. Your document should include a basic heading with the following information:

  • Pronouns (optional)
  • Location (optional)
  • Email address
  • Phone number (optional)
  • Relevant links, such as your LinkedIn profile , portfolio, or personal website (optional)

You can pull this information directly from your CV. Put it together, and it will look something like this:

Christopher Pike

San Francisco, California

[email protected]

Alternatively, if the posting asks you to submit your cover letter in the body of an email, you can include this information in your signature. For example:

Warm regards,

Catherine Janeway

Bloomington, Indiana

[email protected]

(555) 999 - 2222

man-using-his-laptop-while-smiling-how-to-write-a-cover-letter

2. Include a personal greeting

Always begin your cover letter by addressing the hiring manager — preferably by name. You can use the person’s first and last name. Make sure to include a relevant title, like Dr., Mr., or Ms. For example, “Dear Mr. John Doe.”

Avoid generic openings like “To whom it may concern,” “Dear sir or madam,” or “Dear hiring manager.” These introductions sound impersonal — like you’re copy-pasting cover letters — and can work against you in the hiring process.

Be careful, though. When using someone’s name, you don’t want to use the wrong title or accidentally misgender someone. If in doubt, using only their name is enough. You could also opt for a gender-neutral title, like Mx.

Make sure you’re addressing the right person in your letter — ideally, the person who’s making the final hiring decision. This isn’t always specified in the job posting, so you may have to do some research to learn the name of the hiring manager.

3. Draw them in with an opening story

The opening paragraph of your cover letter should hook the reader. You want it to be memorable, conversational, and extremely relevant to the job you’re pursuing. 

There’s no need for a personal introduction — you’ve already included your name in the heading. But you should make reference to the job you’re applying for. A simple “Thank you for considering my application for the role of [job title] at [company],” will suffice.

Then you can get into the “Why” of your job application. Drive home what makes this specific job and this company so appealing to you. Perhaps you’re a fan of their products, you’re passionate about their mission, or you love their brand voice. Whatever the case, this section is where you share your enthusiasm for the role.

Here’s an example opening paragraph. In this scenario, you’re applying for a digital marketing role at a bicycle company:

“Dear Mr. John Doe,

Thank you for considering my application for the role of Marketing Coordinator at Bits n’ Bikes.

My parents bought my first bike at one of your stores. I’ll never forget the freedom I felt when I learned to ride it. My father removed my training wheels, and my mom sent me barrelling down the street. You provide joy to families across the country — and I want to be part of that.”

4. Emphasize why you’re best for the job

Your next paragraphs should be focused on the role you’re applying to. Highlight your skill set and why you’re a good fit for the needs and expectations associated with the position. Hiring managers want to know what you’ll bring to the job, not just any role.

Start by studying the job description for hints. What problem are they trying to solve with this hire? What skills and qualifications do they mention first or more than once? These are indicators of what’s important to the hiring manager.

Search for details that match your experience and interests. For example, if you’re excited about a fast-paced job in public relations, you might look for these elements in a posting:

  • They want someone who can write social media posts and blog content on tight deadlines
  • They value collaboration and input from every team member
  • They need a planner who can come up with strong PR strategies

Highlight how you fulfill these requirements:

“I’ve always been a strong writer. From blog posts to social media, my content pulls in readers and drives traffic to product pages. For example, when I worked at Bits n’ Bikes, I developed a strategic blog series about bike maintenance that increased our sales of spare parts and tools by 50% — we could see it in our web metrics.

Thanks to the input of all of our team members, including our bike mechanics, my content delivered results.”

5. End with a strong closing paragraph and sign off gracefully

Your closing paragraph is your final chance to hammer home your enthusiasm about the role and your unique ability to fill it. Reiterate the main points you explained in the body paragraphs and remind the reader of what you bring to the table.

You can also use the end of your letter to relay other important details, like whether you’re willing to relocate for the job.

When choosing a sign-off, opt for a phrase that sounds professional and genuine. Reliable options include “Sincerely” and “Kind regards.”

Here’s a strong closing statement for you to consider:

“I believe my enthusiasm, skills, and work experience as a PR professional will serve Bits n’ Bikes very well. I would love to meet to further discuss my value-add as your next Director of Public Relations. Thank you for your consideration. I hope we speak soon.

man-reading-carefully-how-to-write-a-cover-letter

Tips to write a great cover letter that compliments your resume

When writing your own letter, try not to copy the example excerpts word-for-word. Instead, use this cover letter structure as a baseline to organize your ideas. Then, as you’re writing, use these extra cover letter tips to add your personal touch:

  • Keep your cover letter different from your resume : Your cover letter should not duplicate the information on your resume. Instead, it should provide context and explanations for key points in your resume, emphasizing how your qualifications match the specific job you're applying for.
  • Customize your cover letter . Tailor your cover letter for each job application. Address the specific needs of the company and the job posting, demonstrating that you've done your homework and understand their requirements.
  • Show enthusiasm and fit . Express your enthusiasm for the company and position in the cover letter. Explain why you are interested in working for this company and how your values, goals, and skills align with their mission and culture.
  • Use keywords . Incorporate keywords from the job description and industry terms in your cover letter. This can help your application pass through applicant tracking systems (ATS) and demonstrate that you're well-versed in the field.
  • Keep it concise . Your cover letter should be succinct and to the point, typically no more than one page. Focus on the most compelling qualifications and experiences that directly support your application.
  • Be professional . Maintain a professional tone and structure in your cover letter. Proofread it carefully to ensure there are no errors.
  • Address any gaps or concerns . If there are gaps or concerns in your resume, such as employment gaps or a change in career direction, briefly address them in your cover letter. Explain any relevant circumstances and how they have shaped your qualifications and determination.
  • Provide a call to action . Conclude your cover letter with a call to action, inviting the employer to contact you for further discussion. Mention that you've attached your resume for their reference.
  • Follow the correct format . Use a standard cover letter format like the one above, including your contact information, a formal salutation, introductory and closing paragraphs, and your signature. Ensure that it complements your resume without redundancy.
  • Pick the right voice and tone . Try to write like yourself, but adapt to the tone and voice of the company. Look at the job listing, company website, and social media posts. Do they sound fun and quirky, stoic and professional, or somewhere in-between? This guides your writing style.
  • Tell your story . You’re an individual with unique expertise, motivators, and years of experience. Tie the pieces together with a great story. Introduce how you arrived at this point in your career, where you hope to go , and how this prospective company fits in your journey. You can also explain any career changes in your resume.
  • Show, don’t tell . Anyone can say they’re a problem solver. Why should a recruiter take their word for it if they don’t back it up with examples? Instead of naming your skills, show them in action. Describe situations where you rose to the task, and quantify your success when you can.
  • Be honest . Avoid highlighting skills you don’t have. This will backfire if they ask you about them in an interview. Instead, shift focus to the ways in which you stand out.
  • Avoid clichés and bullet points . These are signs of lazy writing. Do your best to be original from the first paragraph to the final one. This highlights your individuality and demonstrates the care you put into the letter.
  • Proofread . Always spellcheck your cover letter. Look for typos, grammatical errors, and proper flow. We suggest reading it out loud. If it sounds natural rolling off the tongue, it will read naturally as well.

woman-writing-on-her-notebook-how-to-write-a-cover-letter

Common cover letter writing FAQs

How long should a cover letter be.

A cover letter should generally be concise and to the point. It is recommended to keep it to one page or less, focusing on the most relevant information that highlights your qualifications and fits the job requirements.

Should I include personal information in a cover letter?

While it's important to introduce yourself and provide your contact information, avoid including personal details such as your age, marital status, or unrelated hobbies. Instead, focus on presenting your professional qualifications and aligning them with the job requirements.

Can I use the same cover letter for multiple job applications?

While it may be tempting to reuse a cover letter, it is best to tailor each cover letter to the specific job you are applying for. This allows you to highlight why you are a good fit for that particular role and show genuine interest in the company.

Do I need to address my cover letter to a specific person?

Whenever possible, it is advisable to address your cover letter to a specific person, such as the hiring manager or recruiter. If the job posting does not provide this information, try to research and find the appropriate contact. If all else fails, you can use a generic salutation such as "Dear Hiring Manager."

Should I include references in my cover letter?

It is generally not necessary to include references in your cover letter. Save this information for when the employer explicitly requests it. Instead, focus on showcasing your qualifications and achievements that make you a strong candidate for the position.

It’s time to start writing your stand-out cover letter

The hardest part of writing is getting started. 

Hopefully, our tips gave you some jumping-off points and confidence . But if you’re really stuck, looking at cover letter examples and resume templates will help you decide where to get started. 

There are numerous sample cover letters available online. Just remember that you’re a unique, well-rounded person, and your cover letter should reflect that. Using our structure, you can tell your story while highlighting your passion for the role. 

Doing your research, including strong examples of your skills, and being courteous is how to write a strong cover letter. Take a breath , flex your fingers, and get typing. Before you know it, your job search will lead to a job interview.

If you want more personalized guidance, a specialized career coach can help review, edit, and guide you through creating a great cover letter that sticks.

Ace your job search

Explore effective job search techniques, interview strategies, and ways to overcome job-related challenges. Our coaches specialize in helping you land your dream job.

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

3 cover letter examples to help you catch a hiring manager’s attention

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30 Genius Cover Letter Openers Recruiters Will LOVE

excited recruiter reading off a laptop screen with both arms in the air, multicolored splashes of paint in the background

Traditional cover letter wisdom tells you to start a cover letter with something to the effect of:

Dear Sir or Madam,

I am writing to apply for the marketing manager position with the Thomas Company.

We say: A cookie cutter cover letter intro feels as outdated as a Hotmail address.

SEARCH OPEN JOBS ON THE MUSE! See who’s hiring here , and you can even filter your search by benefits, company size, remote opportunities, and more. Then, sign up for our newsletter and we’ll deliver advice on landing the job right to you.

Your cover letter is the best way to introduce yourself to a hiring manager—who you are, what you have to offer, and why you want the job—but you have an extremely limited amount of space to do it. So if you really want to get noticed, you’ve got to start right off the bat with something that grabs your reader’s attention.

What do we mean? Well, we won’t just tell you, we’ll *show* you—but first, a few super quick tips!

Tips for writing an effective cover letter

Here are a few pointers to guide you as you use our example cover letter openings—we’re getting there, we promise!—to craft your own:

  • Avoid boring or overused openers: Recruiters have read cover letters that start with lines like “I’m excited to apply for the front-end engineering position,” or “Your job posting on The Muse prompted me to…” so often they could wallpaper their homes with them.
  • Be lively and personable: People like reading interesting, engaging stuff. The kind that paints a picture, tells a story, and maybe even makes them smile. People like it when you’re human, genuine, and memorable.
  • Communicate that you’ll bring something to the company: You’ll get more into the details after your opening, of course. But your cover letter opener should still tell the reader, “This person can do something for us ,” rather than, “This job would really help them .”
  • Stick to the point: Your opener, while creative, should still be relevant to the job. Don’t begin by highlighting an unrelated accomplishment or recounting an anecdote that never connects back to why you’re applying for the job.
  • Find an alternative to “ To Whom It May Concern .” Seriously, banish those five words from your cover letter vocabulary forever.

30 strong cover letter openers

We’ve come up with 30 examples and separated them by the method they use to grab the reader’s attention. We don’t recommend copying and pasting them because, well, your cover letter should be unique to your stories, background, and interests, but you can most definitely use them to get inspired for your next application. (If you’re looking to see what an entire cover letter might look like, check out our article on the best cover letter examples for every type of job seeker . )

Start with passion

Employers want to hire people who care about what they’re doing. If you start your cover letter off talking about your passions and how they relate to the job, you’re telling the reader that you’ll be an engaged and motivated employee who’s likely to stick around. Plus, it’s a good way to tell the company a bit about who you are as a person right off the bat. Just be honest and realistic.

  • If truly loving data is wrong, I don’t want to be right. It seems like the rest of the folks at [Analytics Company] feel the same way—and that’s just one of the reasons why I think I’d be the perfect next hire for your sales team.
  • I’ve been giving my friends and family free style advice since I was 10, and recently decided it’s time I get paid for it. That’s why I couldn’t believe it when I found an open personal stylist position at [Company].
  • After about three years of trying out different roles at early-stage startups around San Francisco, watching more “ find your passion “ keynotes than I’d like to admit, and assuring my parents that, yes, I actually do have a real job, I’m starting to come to terms with the fact that I’m happiest when I’m doing two things: writing great content and getting it out into the world.
  • The other day, I took a career assessment , which told me I should be a maritime merchant. I’m not quite sure what that is, but it did get me thinking: A role that combines my skills in business development with my lifelong passion for the ocean would be my absolute dream. Which is how I found this role at Royal Caribbean.
  • As a kid, I once gave up a day of a family vacation to transport an injured lizard I found by our hotel two hours each way to the nearest animal hospital (and talked my dad into driving me pre-GPS!). When I was a bit older, I found out I could care for animals every day for a living, and I’ve been working toward that goal ever since.
  • “I am constantly checking my LinkedIn, Facebook, Twitter, and Instagram feeds—and not because of FOMO. Because I’m someone who wholeheartedly believes in the power of sharing ideas in online communal spaces, and I’m positive that I can help spark meaningful conversations as your next social media assistant.”
  • When I was growing up, I wanted to be one of those people who pretend to be statues on the street. Thankfully, my career goals have become a little more aspirational over the years, but I still love to draw a crowd and entertain the masses—passions that make me the perfect community manager.

Start with admiration

Companies often want to hire people who already know, love, eat, and sleep their brand. What better to kick off your cover letter than a little flattery? Of course, remember when you’re telling a company why you love it to be specific and genuine. Because while everyone likes a compliment, no one likes obvious self-serving B.S.

  • I pretty much spent my childhood in the cheap seats at Cubs games, snacking on popcorn and cheering on the team with my grandfather. It’s that memory that’s shaped my career—from helping to establish the sports marketing major at my university to leading a college baseball team to an undefeated season as assistant coach—and what led me to apply for this position at the Chicago Cubs.
  • It was Rudy, my Golden Retriever, who first inspired me to apply to your operations assistant opening—not only have we used your app to find other dogs to play with in our neighborhood, he’s really excited about the prospect of coming to work with me every day. As I learned more about how [Company] is using modern tech to help pets thrive in cities, I couldn’t help but get excited to be part of it, too.
  • When I was seven, I wanted to be the GEICO gecko when I grew up. I eventually realized that wasn’t an option, but you can imagine my excitement when I came across your events manager position, which would have me working side by side with my favorite company mascot.
  • When I attended SXSW for the first time last month, I didn’t want to leave. So I decided I shouldn’t—and immediately went to check out job openings at the company.
  • If I could make the NYC apartment rental process better for just one person, I would feel like the horrors of my recent search would all be worth it. So a customer service role at [Apartment Search Company], where I could do it every day? I can’t think of anything more fulfilling.
  • [Vacation Rental Company] is synonymous with luxury and escape, known for spaces that inspire. I’ve felt this firsthand every time I’ve stayed at one of your properties—whether I was throwing a bachelorette party or working from home in a new locale—and I would love the chance to contribute to this reputation as your destination manager.
  • I was an hour out from hosting my first big dinner party when I realized I had forgotten to pick up the white wine. In a panic, I started Googling delivery services, and that’s when I first stumbled across [Delivery Service Company]. I’ve been hooked ever since, so I couldn’t help but get excited by the idea of bringing this amazingness to nervous hosts like me as your next social media and community manager.
  • Though I’m happily employed as a marketing manager, seeing the job description for your company’s PR director position stopped me in my tracks. I’ve been wearing your glasses for many years, and have always been impressed by the way the company treats its customers, employees, and the community at large.
  • A group of us IT folks were sitting around talking about our favorite Pacific Northwest companies this morning (coincidentally, over coffee). As you might figure, Starbucks was among the first names that came up. What makes you such a standout among Seattle-based corporations? Here’s the list we compiled:

Start with accomplishments

For any given job, you’re going to be competing with a lot of other people—presumably, a lot of other similarly qualified people. So a great way to stand out in your cover letter is to highlight something about yourself—a character trait, an accomplishment, a really impressive skill—that’ll quickly show how you stand out.

  • My last boss once told me that my phone manner could probably defuse an international hostage situation. I’ve always had a knack for communicating with people—the easygoing and the difficult alike—and I’d love to bring that skill to your open office manager position.
  • Among my colleagues, I’m known as the one who can pick up the pieces, no matter what amount of you-know-what hits the fan. Which is why I think there’s no one better to fill this customer service leader position.
  • Last December, I ousted our company’s top salesperson from his spot—and he hasn’t seen it since. Which means, I’m ready for my next big challenge, and the sales manager role at your company is exactly what I’m looking for.
  • After spending three years managing the internal communications for a 2,000-person company, I could plan a quarterly town hall or draft an interoffice memo in my sleep. What do I want to do next? Put that experience to work as a consultant for executives looking to level up their communications strategy.
  • While you won’t find the title “community manager” listed on my resume, I’ve actually been bringing people together online and off for three years while running my own blog and series of meetups.
  • If you’re looking for someone who can follow orders to the T and doesn’t like to rock the boat, I’m probably not the right candidate. But if you need someone who can dig into data, see what’s working (and what’s not), and challenge the status quo, let’s talk.
  • I recently relocated my family to Texas. As we neared our new home, I noticed with intrigue the many wind turbines dotting the landscape. Suddenly, it hit me: “This is the career for me.” After unloading the moving van, I promptly researched companies in this sector that may benefit most from a skilled field engineer with expert electromechanical skills. And I discovered that [Company] is where I want to be.
  • You might be wondering what a 15-year veteran of the accounting world is doing applying to an operations role at a food startup. While I agree the shift is a little strange, I know you’re looking for someone who’s equal parts foodie and financial expert, and I think that means I’m your person.
  • Over the last 10 years, I’ve built my career on one simple principle: Work smarter. I’m the person who looks for inefficient procedures, finds ways to streamline them, and consistently strives to boost the productivity of everyone around me. It’s what’s earned me three promotions in the supply chain department at my current company, and it’s what I know I can do as the new operations analyst for [Company].

Start with humor and creativity

OK, before you read any of these, we have to stamp them with a big, blaring disclaimer: Do your homework before trying anything like this—learning everything you can about the company and the hiring manager to gauge whether or not they appreciate some comedic relief or a bit of snark. If they do, it’s a great way to make them smile (then call you). If they don’t? Try a different approach.

  • Have you ever had your mom call five times a day asking for a status update on how your job search is going, and then sound incredulous that you haven’t made more progress since the last phone call? That’s my life right now. But I’m hoping that soon my life will revolve around being your full-time social media manager. The good news is, I bring more to the table than just an overbearing mom. Let me tell you more.
  • Thank you so much for offering me the marketing manager position at [Company]! I wholeheartedly accept. OK, I know we’re not quite there yet. But if we were, here are just a few ideas for what I would do once in the role.
  • I considered submitting my latest credit card statement as proof of just how much I love online shopping, but I thought a safer approach might be writing this cover letter and describing all the reasons I’m the one who can take [E-Commerce Company]’s business to the next level.
  • I never thought that accidentally dropping my iPhone out of a second story window would change my life (it’s a funny story—ask me about it). But thanks to my misfortune, I discovered [Phone Repair Company]—and found my dream job as an expansion associate.
  • If we were playing “Two Truths and a Lie,” I’d say: I’ve exceeded my sales quotas by at least 20% every quarter this year, I once won an international pie-eating contest, and I have an amazing job at [Company]. The last, of course, is the lie. For now.

Jenny Foss , Erica Breuer , and Regina Borsellino also contributed writing, reporting, and/or advice to this article.

what do i need to put in a cover letter

How to write a great cover letter

A cover letter is your chance to introduce yourself to a potential employer and spark their interest in reading your resume.

When you’re prepping job applications, a cover letter might seem like an afterthought compared to your resume. But your cover letter is worth just as much attention . That doesn’t mean it needs to be overly detailed – in fact, a simple single page is best.

Here are the key points to know about cover letters, plus the steps to follow to write one.

What is a cover letter?

A cover letter is a short letter that accompanies your resume when you apply for a role. It’s often the first point of contact you make with a potential employer, hiring manager or recruiter for a job application.

It’s a way to give the employer a sense of who you are, highlighting your skills and experience, before they read the information in your resume. Just as if you were meeting someone for the first time, you’d introduce yourself first before getting into the detail.

Sometimes, a short email can take the place of a cover letter, but the way you write it is much the same.

Take a look at this article comparing an average cover letter to a great one to help you see how to craft yours well.

How does a cover letter compare to your resume?

Your resume and cover letter complement each other but do slightly different things. Your resume summarises the key details of your skills, work experience and education. Resumes are best formatted with bullet points and broken into sections with subheadings, across about two pages.

A cover letter is shorter and sharper: a single page is best. It’s also more of a conversation opener – you’re speaking to the person responsible for the role you’re applying for, expressing your interest in the job and showing them why you’re a good fit for it.

The language in a cover letter is more personal. For example, a social worker’s resume might include, Redeveloped community youth program, increasing participation by 20 per cent. But in a cover letter you can write in the first person, which might read as, I’m a dedicated and driven social worker, with a strong commitment to supporting disadvantaged youth. It’s a chance to describe your skills and experiences in a way that also gives some insight into you and your career.

How to write your cover letter

  • Start with a brief introduction about yourself and why you’re writing. Mention the job you’re applying for and your interest in it.
  • Give a snapshot of the relevant skills, experience and qualifications you have that relate to the job. Think about the key two or three points in your resume and explaining these in a way that links them to why you’d be great for the role.
  • Give examples of your skills or mention how you’ve used them – you might need to do this in more detail if the job ad requests that you address selection criteria.
  • Note that your resume is attached. To finish, you can say that you’d welcome the opportunity to meet to discuss the role, or that you’re happy to provide more information, before signing off.

How to make your cover letter stand out

A cover letter should be engaging – you want to capture the interest of the person reading it so that they turn to your resume to find out more.

It’s also about showing the employer how your skills and experience are a good match for the role. That’s why you should always create a cover letter especially for the role you’re applying for – it shouldn’t be a generic letter. These tips can help you tailor your cover letter to the job.

A good cover letter can also demonstrate your written communication skills. Write for the environment you’re applying to: if it’s a more informal workplace or a creative type of work, don’t be afraid to inject some personal style into your writing to stand out.

Reading the 5 things employers wish they could say about cover letters and what recruiters look for in cover letters can also help you to write one that will impress.

Quick tips for improving your cover letter

  • Use clear, concise language. It’s best to avoid complicated or flowery wording.
  • Avoid overly long sentences. Try reading it aloud to see if there are any you struggle with.
  • Always tailor your cover letter to the job. An application is all about showing how you’re a good fit for the role on offer, and you don’t want your cover letter to seem reused.
  • Rather than writing ‘To whom it may concern’ or ‘Dear Sir or Madam’, find out who to address your letter to; you could phone the company to ask. It’s more personal that way and shows you’ve taken initiative.
  • Triple check your spelling and grammar. Try printing your letter out then coming back to it fresh, or get someone with a keen eye to look over it for you.
  • Keep your letter to around 250-350 words on a single page.
  • Take a look at these examples of cover letters written by successful job seekers .

Writing your cover letter might feel intimidating at first when you’re facing a blank page. But by following these steps and tips, you can focus on crafting a cover letter that captures what you can bring to the role and makes a winning impression to the employer.

  • Why your personal brand is so important now – and how to build it
  • 4 tips for getting your application noticed
  • How to stand out in a crowded job market

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How to write a cover letter.

A cover letter introduces you to an employer and asks them to think about your application. 

It’s a short letter, usually 3 to 5 paragraphs long.

When to include a cover letter

You should always include a cover letter when you apply for a job using a CV. 

You can write it as an email if you’re applying online or print a copy to go with a paper application.

When writing a cover letter, let the employer know you’re keen by showing that you’ve researched the company. Learn more about what they do through:

  • their website
  • recent news articles
  • talking to people you know who work there

Send it to the right person

It's important to try to address your cover letter to someone by name. Check you have the details of the person you need to send it to. 

You'll need their name and preferred title. For example, ‘Dr’, ‘Mr’, ‘Mrs’, ‘Ms’, and their job title. You should also make sure you have the right company name and address, including postcode.

If you do not know their name

If the job advert does not include a name you can check the company website. Try to find details of the head of the department, head of human resources or a recruitment manager.

If you still cannot find a name, you can start your letter with ‘Dear Sir or Madam’.

Introduction

Introduce yourself and explain how you found the advertised job. You can mention the job title, and reference number if there is one. 

If you’re asking about any job openings and not applying to a vacancy, tell them what sort of job you’re looking for. Let the employer see how keen you are to work for them.

Show you're right for the job

Highlight the skills and experience you have that match what the employer is looking for. 

Convince them that you're enthusiastic about working for them. Let them know you share their work values, culture and style.

Give extra information

If you have gaps in your employment history, you could talk about the skills you gained while you were out of work.

If you’ve mentioned on your CV that you have a disability, you might want to talk more about this in your cover letter. Organisations like Disability UK can give you advice on how to do this. You do not have to mention your disability at this stage if you prefer not to.

You can get more help with specialist advice on finding work if you have a disability.

Ending your cover letter

Thank the employer for considering your application. Let them know that they can get more details from your CV, and tell them you're looking forward to hearing from them.

Let them know how they can best contact you. Make sure your contact details are correct on both your cover letter and CV.

Yours sincerely or yours faithfully

If you know the name of the person you’re writing to, you should end the letter with ‘Yours sincerely’.

If you’ve addressed the letter ‘Dear Sir or Madam’, you should end the letter with ‘Yours faithfully’.

Tips for writing a cover letter

When writing your cover letter, remember to:

  • write a new one for every job you apply for and make sure it’s tailored to the company and the specific role
  • use the same font and size as you do for your CV, so it looks consistent
  • make sure the company name and recruiter’s details are correct
  • use the right language and tone: keep it professional and match the keywords used by the employer in their job advert
  • show you’ve done your research into the job and the company
  • highlight your most relevant skills and experience to stand out from other applicants
  • back up any statements you make with facts and use the STAR method
  • double check spelling and grammar before you send it
  • keep a copy of your cover letter as they may ask you about it in an interview

Related content

How to write a CV

Completing application forms

Interview tips

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Blog Cover Letter Help Are Cover Letters Necessary?

Are Cover Letters Necessary in 2024?

Yes, cover letters are necessary in 2024. A good cover letter can provide context for your application and set you apart from other candidates.

Headshot of Corissa Peterson

As featured in *

what do i need to put in a cover letter

Our free-to-use cover letter builder can make you a cover letter in as little as 5 minutes. Just pick the template you want, and our software will format everything for you.

Do I need a cover letter?

Yes, you do need a cover letter in these common situations:

  • The job description requests or requires a cover letter
  • You have a referral for your cover letter
  • The job requires strong writing and communication skills

Even if the job description says “cover letter optional”, it’s still important to write a great cover letter and attach it to your resume. Competition is fierce for the best positions, so why not give yourself the extra opportunity to impress an employer?

To find out how often hiring managers really read cover letters, the Resume Genius Research Department recently conducted a survey of 625 hiring managers . We found that 45% of respondents always read cover letters , while 38% usually read them.

A graph showing survey data that indicates why cover letters are necessary - the vast majority of hiring managers do read them. When asked how often they read cover letters, 45% say always, 38% say most of the time, 13% say sometimes, 3% say infrequently, and 1% say never.

How important is a cover letter when applying for work?

Cover letters (also known as letters of application ) are important if you’re serious about getting a specific job . If you take the time to write and submit a thoughtful cover letter, it improves your chances of hearing back from an employer.

According to our survey, 68% of hiring managers believe cover letters are important, compared to just 6% who say they aren’t.

If that’s not convincing enough for you, consider this: when asked how cover letters impact their hiring decisions, 82% responded that a strong cover letter can persuade them to invite an otherwise weak candidate for an interview.

A graph showing our survey data demonstrating that cover letters are necessary because they do influence hiring decisions, with 49% of respondents saying that a strong cover letter can persuade them to invite an otherwise weak candidate for an interview, 18% saying that a weak cover letter can cause them to toss out the application of an otherwise strong candidate, 33% saying both are true, and only 1% saying neither are true.

In addition, 51% of hiring managers responded that a weak cover letter can deter them from inviting an otherwise strong candidate for an interview. So, it’s important to make sure that if you’re writing a cover letter, you’re writing it well.

If you don’t have much time to spend on cover letters, try using a free AI cover letter generator that can help you craft a unique and tailored cover letter to go with your application.

Why are cover letters important?

The overwhelming majority of hiring managers think cover letters are important, and you should too. Here’s why:

1. Cover letters complement your resume

Your resume provides a concise, black-and-white look at your qualifications, background, and skills.

Your cover letter, on the other hand, adds a bit of color to your application — giving employers some insight into your personality and motivations.

For instance, if you list some professional accomplishments on your resume , you have room to elaborate on those accomplishments in your cover letter. Or you can take examples from your resume’s work experience section , and use your cover letter to describe how those experiences make you the best candidate for the job.

When you write a strong resume and cover letter that work together in harmony, your application gives hiring managers a holistic, positive picture of you as a candidate.

2. Cover letters allow you to describe how you’re a good fit for the position

The whole job application process is really all about one thing: showing employers you’re the best fit for the job.

While you can do this in your resume by showcasing your relevant experience, your cover letter provides the unique opportunity to elaborate on the why and the how. It’s your chance to pitch yourself as the ideal candidate.

Here are some great ways to convince employers you’re a great fit for the position with your cover letter:

  • Show how your specific background makes you uniquely qualified for the position
  • Describe how you’re a great culture fit
  • Demonstrate your passion and interest in the work
  • Explain how your past achievements demonstrate the skills needed in the role
  • Illustrate how your professional goals align with the company goals

You might even be required to write a cover letter for an internal position or promotion, in which case your cover letter is an opportunity for you to show how you’ve grown as a professional during your time at the company.

3. Cover letters showcase your communication skills

Written and verbal communication skills are important across most industries . Even if your background is in hard sciences or engineering, you still need to write reports, send emails, and communicate with colleagues.

While your resume is a great place to list your skills, a cover letter gives you the opportunity to actually showcase your writing and communication skills.

Cover letters are especially important in industries that require strong writing skills, like marketing, publishing, academia, or media. If you’re applying for a job in these industries, submitting a well-written cover letter can help you make a powerful first impression and give you an edge over other candidates.

4. Cover letters help you overcome a lack of experience

With 82% of hiring managers in our survey saying that well-written cover letters can convince them to interview candidates who otherwise lack relevant qualifications, this is perhaps the biggest reason to write a solid cover letter.

If you’re a recent graduate and your most impressive experience is relevant coursework , then submitting a cover letter is a good way to convince employers you have the skills and qualities they’re looking for in a candidate.

Companies value passionate, engaged employees, and understand that all of our professional journeys begin somewhere. Your cover letter is an opportunity to highlight your passion for a particular career or industry, and show how even without experience, you’re ready to learn and grow quickly in the role.

5. Cover letters can help you explain any unusual circumstances

Do you have a significant career gap on your resume or a history of job hopping? Is the address on your resume from a different state than where the company is located?

Your cover letter is the ideal place to clear up any potential questions employers have about your application.

Using your cover letter to explain these things upfront can help improve your chances of getting called for an interview and might spare you some awkward interview questions .

Frequently asked questions about cover letters

Here are answers to some of the most common questions about cover letters:

Do you have to write a cover letter for every job?

No, you do not have to write a cover letter for every job, but writing a cover letter can help increase your chances of getting hired.

If you’re really interested in a position, it’s best to write a cover letter unless instructed not to.

Tailoring your cover letter to each job makes it much more impactful than sending a generic letter. According to a ResumeGo survey , 78% of hiring professionals said it was easy to tell the difference between a generic and tailored cover letter, and 81% said they valued tailored letters much more.

Is a cover letter necessary for an online application?

A cover letter is not always necessary for an online application, but it can be a good way to introduce yourself to the hiring manager and provide additional information that’s not included in your resume.

If the job posting specifically asks for a cover letter, then it’s definitely necessary to include one. However, even if a cover letter is not explicitly required, including one can demonstrate your interest in the position and help you get an interview.

Do I need a cover letter for a part-time job?

Yes, you need a cover letter for a part-time job if:

  • It’s requested by the employer
  • You have extra information to share (e.g. explaining an employment gap)
  • You want to maximize your chances of landing an interview

Should your cover letter match your resume?

Your cover letter and resume should complement each other and have a consistent look and feel. The easiest way to do this is by using matching resume and cover letter templates . Using a matching cover letter will make your application professional and cohesive.

While it’s a good idea to make your cover letter and resume match, this doesn’t mean that they should be identical. Your cover letter is an opportunity to expand on the information provided in your resume and to personalize your application to the specific job and company.

Should your cover letter be attached to your resume?

Yes, it’s a good idea to attach your cover letter to your resume when applying for a job. This way, the hiring manager can easily access both documents and see how your qualifications and experiences align with the position.

When you’re submitting your application, you should attach your cover letter and resume as separate documents, usually in a PDF or Microsoft Word format. You should also choose a resume file name that will help the hiring manager easily identify and organize the files.

Are optional cover letters really optional?

Yes, optional cover letters are really optional. However, including a cover letter – even if the employer says it’s not required – will give you a huge advantage over applicants who choose not to send one. Cover letters strengthen your job application because they allow you to do things a resume can’t, such as:

  • Showcase your personality
  • Display your enthusiasm for the job or company
  • Provide evidence of your noteworthy accomplishments
  • Explain work gaps or other issues on your resume

So if you have time to write a cover letter, you should always make the effort.

Is the cover letter dead?

No, the cover letter is not dead. Most companies require you to submit or upload a cover letter as part of the application process. They’ll check to make sure you’ve included one, and if you haven’t, they may reject you outright for not doing what was asked.

Additionally, the cover letter is an important factor in the hiring decision for many hiring managers. For your best shot at moving through to the interview stage, always include a cover letter with your application.

Additional cover letter resources

If you’re still unsure if a cover letter is necessary or not, then you should write a cover letter just to be safe. Here are our top resources and cover letter tips to ensure your cover letter improves your application:

  • How to write a cover letter
  • How to address your cover letter
  • How to start a cover letter
  • How to end a cover letter
  • Cover letter format
  • How long should a cover letter be
  • Cover letter spacing
  • Cover letter fonts
  • Cover letter templates
  • Basic cover letter templates
  • Modern cover letter templates
  • Google docs cover letter templates
  • Cover letter examples
  • General cover letter
  • Career change cover letter
  • Cover letter for internal position
  • Relocation cover letter
  • Best cover letters

Headshot of Corissa Peterson

Corissa Peterson, CPRW

Career Advisor & Senior Content Writer (CPRW)

A dedicated member of the Resume Genius team with a passion for the career space, Corissa is always looking for ways to create useful resources for job seekers, from writing job-specific resume samples to crafting in-depth articles on how to ace interviews. Corissa graduated from the University of Colorado at Boulder with a B.A. in Philosophy and a certificate in Peace and Conflict Studies. Corissa’s articles have been published on Diversity Jobs, Recruiter.com, Teachstone, and Jobillico, among others, and her career advice has been featured in Bloomberg Businessweek, GOBankingRates, and UpJourney. You can connect with her on LinkedIn.

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Do I Need a Cover Letter in 2024? Are Cover Letters Mandatory?

Background Image

During the job-hunting process, you might find yourself asking “do I really need a cover letter?”

And honestly, that’s a very good question.

You might’ve heard a lot of recruiters say that cover letters aren’t nearly as important as the resume. Some recruiters even openly admit that they don’t read cover letters at all.

So, no wonder that you’re confused about whether or not you really need a cover letter.

In this article, we’re going to deep dive into the topic and teach you when you really need a cover letter (and when you don’t).

  • Whether you need to include a cover letter in your application (and why)
  • When to not include a cover letter with your resume 
  • When to really put effort into your cover letter   

Do I Need a Cover Letter For My Resume

Short answer: yes , you should submit a cover letter alongside your resume.

Here’s why:

  • Most job openings require you to submit a cover letter. Recruiters might not have the time to read ALL the cover letters they receive, but they will definitely read cover letters if they’re on the fence for a candidate. Besides, even if they never get to your cover letter, failing to submit one when it’s required will be a red flag.
  • A cover letter shows that you’ve put in the extra effort. So, even if the recruiters don’t read them, they will know that you really want the job and that you are committed to taking all necessary steps to show you’re worth it.
  • A cover letter can set you apart from other candidates. Imagine this scenario: a recruiter is looking at two candidates with the same exact professional background and resume. The difference? One submitted an A++ cover letter that showed exactly why they’re the perfect fit for the job, while the other just copied and pasted an internet template. Which one would you pick? Our point exactly!

The above being said, there do exist a few cases where a cover letter isn’t necessary and a few others where you shouldn't just submit a cover letter, but you should really put in the extra effort to make it memorable!

Ready to go through them?

When Not to Include a Cover Letter

The 3 cases where you don’t need to include a cover letter with your application are:

#1. The job opening doesn’t require one. 

Yeap, in some cases, the job description will specifically instruct you not to submit a cover letter when you’re applying for the position. Needless to say, submitting one regardless of the instructions will not make you a poster child for dedication; it will just show you can’t follow instructions. 

#2. You don’t have the time to customize your cover letters. 

If there’s one thing that’s worse than not submitting a cover letter, is submitting a bad cover letter. What do we mean by bad? An uncustomized cover letter, or a cover letter based on a one-fits-all kind of template that you plan on mass-sending to all the jobs you’re applying for.  

So, if you’re applying to many jobs and you just don’t have the time (or creativity) to write a separate cover letter tailored to each job, then just don’t write one instead of making that cover letter mistake. 

#3. There is no place to upload one on the application platform.

When you’re filling out an online job application, you might notice there is no place to upload a cover letter.

Consider that a clear sign that a cover letter is not required for that particular role.  

When Should You Put Extra Effort to Submit a Cover Letter

Now, as we said, the best practice is to submit a cover letter with your resume for any job, internship, or even internal position that you apply for (unless they explicitly ask you not to). 

That being said, there are a few cases in which you should REALLY submit a cover letter—and put in extra effort to make it significant: 

  • You have important information to add. It might be a career gap, the need for a relocation, or a career change - anything, basically, that you can’t go into detail about in your resume. Your cover letter is your chance to explain it (especially if it adds significant value to your application).
  • There’s a personal connection/referral. If someone has personally referred you to the company, make sure to acknowledge that in your cover letter. A personal referral means bonus points for your application, so don’t miss out on a chance to mention it.
  • You have a link to the company. Did you complete an internship at the company? Or maybe you know the hiring manager or someone higher up the ranks outside of work. No matter the case, be upfront about any link you may have to the company in your cover letter. It will probably do your application good or at least show those reading it that you’re transparent.
  • It’s your dream job. Without making it a love letter to the company, use your cover letter to express what this job means to you professionally and how it’ll help you thrive. Passion goes a long way!

6 Tips For a Perfect Cover Letter 

The bottom line? 

Overwhelmingly, a cover letter is an essential part of your job application and you should include one with your resume.

So, as you can imagine, your cover letter should be on par with your resume. Before you start writing your cover letter, here are a few tips to make the process easier for you:

  • Keep it short. One page is more than enough when it comes to cover letters. Actually, the optimal length for a cover letter is between 250-400 words long.
  • Follow submission instructions. In the job description, look out for specifics on the cover letter format (Word or PDF), fonts and margins, and content (such as which sections or information to include).
  • Proofread your cover letter. Once you’re done writing, make sure your cover letter doesn’t have any grammar or spelling mistakes. Use spell check software such as Grammarly to be on the safe side.
  • Avoid cliches. Saying you’re a “great team player” or “effective communicator” will get you nowhere. Instead, aim to show it by backing it up with your experience. Think, “I’m a great communicator” versus “I’m a great communicator, having closed 50+ sales per month at my last job.”
  • Enhance your personal brand. Opt to use the same fonts, margins, colors, and style in both your resume and cover letter. In this way, you can highlight your personal brand and make more of an impression on the hiring manager.
  • Use action verbs . To make your achievements stand out, use action verbs. So, instead of repeating “I was responsible for” or “I was in charge of,” you can use action verbs such as “managed” or “coordinated.”

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Do you still have some unanswered questions? Here are the most frequently asked questions on whether cover letters are mandatory.

Do I need a cover letter for a part-time job?

You should follow the same practice with your part-time job application as you would with a full-time one. That means you should definitely submit a strong cover letter with your resume (unless otherwise indicated in the job description).

Do I need a cover letter for an internal position? 

When you apply for an internal position within the company, you should create a cover letter to highlight your experience and professional interest in the position. 

Do I need a cover letter for an internship?

Yes, you should include a cover letter with your resume when you’re applying for an internship. The cover letter should focus on your skills and strengths, your education, and your dedication to the internship program. 

Not sure how to write a cover letter for an internship from scratch? This article will tell you all you need to know!

Do I need a cover letter for an entry-level job?

Yes, an entry-level cover letter is a must.

You might not have many professional or relevant experiences to list on your resume (e.g. you’re a recent college graduate or you’re changing career paths), so the cover letter is where you can convey your enthusiasm and commitment. Plus, you can also (in words) explain how your skills from your university or past career translate into the job you’re applying for. 

Do employers read the cover letter or resume first?

Generally, employers will first read your resume to see if you have the relevant experience or skills for the position. From there, they decide whether your cover letter is worth reading or not.  If you send your cover letter in the body of the email where you have attached your resume, though, the recruiter will probably skim through it before opening your resume.

Keep in mind that in such a case your cover letter should be perfect, especially in terms of spelling and business etiquette. If the recruiter spots a “u r” instead of “you are,” or a smiley face, they might not even get to your resume.    

Want your cover letter to match your resume? We are confident that the hiring manager will appreciate the effort. Do it effortlessly by using Novorésumé's matching cover letter and resume templates !  

cover-letter-matching-resume

Key Takeaways

Well, that was all on whether cover letters are mandatory in 2023. We hope that we answered all your questions on the topic. 

Here’s a quick review of the main things we covered:

  • In 98% of cases, you should include a cover letter in your job application. Although recruiters might not always read it, they expect candidates to submit one. A cover letter will considerably boost your chances and set you apart from other candidates with similar backgrounds and resumes.
  • Don’t include a cover letter if the job opening specifies it’s not necessary, if you don’t have time to customize it to the position, or if there is no place to upload one in the application platform.
  • Put extra effort in your cover letter if you have extra information to add to your resume if you have been personally referred for the job, if you have a link to the company, or if you’re applying to your dream job.

Related Readings: 

  • How to Start a Cover Letter
  • How to End a Cover Letter
  • How to Address a Cover Letter

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3 Keys to Writing Cover Letters That Stand Out

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what do i need to put in a cover letter

3 Keys to Writing Cover Letters That Stand Out was originally published on Vault .

It's a myth that high quality job openings are few and far between thanks to Covid. The truth is, despite the economic uncertainty created by the pandemic, there are many great openings out there. And to get them—or, at least, have a chance at getting them—you first need to capture the attention of hiring managers. And the best way to do that is to write compelling cover letters. So here are the three keys to writing cover letters that stand out.

1. Convey your personality, quirks and all.

Showcasing your uniqueness and allowing your personality to shine through in your cover letters can magnetize hiring managers, sending instant messages that you might be the candidate they're looking for. The secret to achieving this is to use specific details, rather than vague ones.

For example, the following was recently used by an applicant when applying for a Head of Marketing position (shortly after sending this, the candidate was interviewed and then hired):

“I have a passion for data and analytics. I enjoy spending (a little too much time) geeking out in Google analytics, advertising platforms, and BI tools (Tableau and Looker), digging deep into data to identify opportunities that can be leveraged to drive growth and inform testing strategies for campaigns, websites, and products.”

Now compare the above to the below (which has less personality and fewer details, and thus would likely not stand out):

“I am well versed in data analytics, and I am experienced with Google analytics, BI Tools, and other advertising platforms. I have a proven ability to inform testing strategies for campaigns for websites and products.”

Here's another example of cover letter phrasing that captures the attention of hiring managers:

“I'm rather obsessed with personal organization. I read three organizational blogs on my own time, and I've organized my desktop folders into color-coded sub-categories. My friends laugh at me for saying things like, ‘An organized space equals an organized mind,' but I don't like wasting time looking for things.” 

Now compare that to this less specific phrasing:

“I have a proven track record of being organized, and I have a passion for it. I have a proven knack for keeping files organized on an ongoing basis, and I have put organizational processes and procedures in place for my department. The bottom line is organization is always my highest priority.” 

2. Prove your level of dedication to your profession.

Another way to stand out is to illustrate specific things about your dedication to your field. In the following example, a candidate showcases her dedication to her profession, proves that she spends a lot of time thinking about driving results in her field, and shows that she takes concrete steps in order to be a high quality contributor in her field. All of which goes a long way when it comes time for hiring managers to decide which candidates to interview. 

“I believe that a good marketing strategy requires seeking out the latest trends and staying one step ahead of the competition. I've attended the Traction conference two years in a row and completed the 2018 Reforge Growth Series, a highly credible and exclusive course that only accepts 10 percent of applicants and is built by leaders from Hubspot, Uber, and other firms. Through these professional developments, I've opened my mind to uncommon marketing methods, and I pride myself on thinking outside the box to develop strategies that create sustainable, low-cost customer acquisition loops that lead to long-term positive ROI.” 

Now compare the above to the below, which is less detailed and includes less specific phrasing:

“I have the skills and requirements for this position, and I believe I would complete every task asked of me to the highest standard expected. My background and experience make me an excellent fit for this position for many reasons. I am very interested in marketing, and I think I would be a great asset to the team.”

3. Include concrete, quantitative results that show your value.

In any written application, you'll need to showcase some form of quantitative results to stand out. Note that even if you don't have a lot of shiny results in your career yet (or even any relevant experience—which is okay!), you can still use words to capture someone's attention with what you have done. And if you do have a record of achieving quantifiable results, then by all means include them, like in the below:

“I developed several Google ad campaigns that were worth more than $500,000 and that resulted in high-level customers. Also, through testing and optimization, I increased newsletter sign-ups by more than 200 percent.”

Now compare that to this bland sentence:

“I have experience in Google ad campaigns, as well as experience in testing and optimization.”

A final note

When trying to convey your personality, get across your dedication, or communicate your value, there's a big difference between saying you're a good fit for the job and actually showing it.

So, when writing your cover letters, try to hold these words in mind: I know you (the hiring managers) don't know me, so let me show you exactly why I'm completely invested, committed, and passionate about doing this specific type of work. And let me show you the specific reasons why hiring me, over all other candidates, would be beneficial to you.

If you hold all this in mind, the right details and words will flow right out of you—and into your cover letters.

Natalie Fisher is best known for helping professionals land their ideal roles and achieve explosive salary growth (even with little experience). If you want to dive deeper on the topic of your career mindset and become a person who knows exactly how to land their dream job offer, listen to her on the podcast Get a Six Figure Job You Love .

Career Sidekick

Should You Always Include a Cover Letter?

By Biron Clark

Published: November 10, 2023

Cover Letters

Biron Clark

Biron Clark

Writer & Career Coach

The little-known truth about cover letters is: You do NOT always need to include a cover letter when applying for jobs, and you may be wasting hours sending cover letters that employers won’t read.

So if you’re wondering whether you should always submit a cover letter with your job application and resume, then keep reading.

After working for years as a recruiter , I’m going to share the exact situations where you should provide a cover letter and the situations where it’s not needed.

Should You Always Submit a Cover Letter?

Many people on LinkedIn and other sites will tell you that you should include a cover letter every time because it “can’t hurt,” but that’s not true…

Here’s how it CAN hurt you…

Writing a great cover letter takes a LOT of time and mental energy. So if it’s not making a difference, or not even getting read, then it  is hurting you in terms of wasted time and energy (I’d argue that writing a cover letter is the toughest and most time-consuming part of the process for many job seekers).

How important is a cover letter

Writing a resume is tough, sure. But once you get it, you’re done. You spend 5-15 minutes tailoring it for each specific job you apply for, but that’s it.

Cover letters take a lot of time EVERY time (at least when done right).

That’s why it’s important to look at how important a cover letter is, and which situations it’s necessary and truly beneficial in.

3 Situations Where You Need to Send a Cover Letter:

There are a couple of specific scenarios where cover letters are necessary, and you should send one. This article by Harvard Business Review says it best:

three situations where cover letters are important and necessary

In those cases, according to Harvard Business Review, you can boost your chances of getting the interview by writing a short letter to point out similarities between your resume and the job requirements (e.g. why you’d do well in their job )… rather than leaving the analysis entirely up to the hiring manager.

But this is only worth doing if you meet one or more of the criteria above, or a few other situations I’ll explain below…

Two more cases where you may want to include a cover letter:

First, you should send a cover letter if an employer specifically says it’s required on their website or job application form (however, having an optional field to include it is not the same as asking for it or saying it’s required).

And second, you should send a letter if you have a large gap in employment or something unusual in your background that you feel the need to explain, and you don’t feel your resume explains it well enough on its own.

(Although I do like addressing gaps in employment directly on your resume employment history section when possible. For example, if you took a year off to raise a kid, you could say: “2018-2019: One-year break from work to raise first child.” So do try to explain this type of thing on your resume if you can!)

When You Don’t Need a Cover Letter:

If you don’t fall into any of the situations we looked at above, then a cover letter is not needed.

For example, if you’re just applying for jobs online via job boards , via LinkedIn, on company websites via their “careers” page, etc., then I’d skip it! Send your resume and let it speak for itself. (And if you don’t have a great resume yet, you can get help  here. )

In my opinion, the extra time and effort just isn’t worth it when you’re applying online with no prior relationship, no referral, and no special knowledge of the hiring manager or job requirements that you can use to make your case for why they should interview you.

This is one reason I love LinkedIn EasyApply as a part of an online job search – because a cover letter is not required or even expected.

Of course, the final judgment call is yours!

If you’re applying to your dream employer and you don’t mind spending an hour writing up a great cover letter, then go ahead! It can’t hurt in a one-off scenario like this.

But the main point I’m trying to make here is:

You should be selective about when to send a cover letter, rather than feeling obligated to send it by default.

Recap: How Important is a Cover Letter?

The answer to how important a cover letter is depends on the hiring process and situation. If you read the information above, you now know when a cover letter is necessary/recommended, and when you probably shouldn’t bother.

And you’ve seen that cover letters do matter in some cases, but that doesn’t mean that you always need to send a cover letter.

And as mentioned earlier, the main benefit of this approach is time savings…

When you look at how much time and effort goes into writing each of these letters, it can add up to hours or days of wasted time if you’re sending cover letters without analyzing whether it’s necessary for the situation.

Tips for Writing a Good Cover Letter:

Now that we’ve answered whether a cover letter is necessary, and when it’s important, here are some tips and resources to help you in situations where you decide a cover letter is needed:

First, I’d always recommend keeping it brief, easy to read (no huge paragraphs or blocks of text without spacing), and personal.

It should feel like you’re talking directly to them! That means start with “Dear Bethany”, (for example), not with, “Dear Hiring Manager” or “Dear Recruiter”.

(Recruiters almost never care about a cover letter anyway. It should be for the hiring manager).

Also, make sure you’re saying the word “you” at least as often as you say the word “I”. Talk about their needs and their company, not just about yourself .

The purpose of your cover letter is to point out similarities between your background and the employer’s job requirements. You want to demonstrate why you’re likely to succeed in their specific role, to sell them on interviewing you! And you cannot do this without researching their job and understanding/discussing their job. So this letter isn’t just about you , it’s about them just as much.

To help you further, we’ve published two articles here on Career Sidekick with great cover letter info:

  • 3 steps to writing a cover letter that stands out
  • How to write a cover letter with no experience

If you follow the steps above, you’ll save time in your job search and maximize the number of interviews you get for the effort you put into your job applications!

Biron Clark

About the Author

Read more articles by Biron Clark

Continue Reading

How to Write a Graphic Designer Cover Letter (3 Examples)

How to write a paralegal cover letter (2 examples), how to write a medical assistant cover letter (3 examples), how to write a research assistant cover letter (3 examples), how to write a software engineer cover letter (3 examples), how to write a hr cover letter (4 examples), how to write a data analyst cover letter (3 examples), how to write a bartender cover letter (3 examples), 5 thoughts on “should you always include a cover letter”.

Good stuff Biron! This is why Career Sidekick is my go-to career blog, I really admire how you take a contrarian approach to conventional job search/career wisdom!

Seems like almost every other career blog advises you to always submit a cover letter. Too bad these folks don’t consider the most important asset we all have: time!

Would being graduated out of college for 1.5 years and haven’t “launched” your career yet – getting a job in the field you got a degree in – count as something “unusual on your background” that you would need a cover letter for?

Thanks for the kind words. I don’t think you’d need a cover letter for this. Just make sure to “tailor” your resume to show the most relevant pieces of the work you have done, and to show your relevant educational background/degree. But if you’re not getting results with your resume, then it’s worth testing/trying a cover letter. My guess is that it’s not needed, and perfecting your resume will get more interviews.

Thanks for the advice Biron!

If I understand you correctly, is this an instance where you would recommend NOT using a chronological work history on a resume then?

And instead break up work experience history into a “relevant” and “other work experience” sections, since we’re trying to show specific relevant pieces of experience and educational background/degree?

I’d still keep it chronological. Just show the most relevant pieces of each past role, for the job you want now.

How about in my situation? I am looking for a job in marketing, but it has been five years and a few jobs since marketing has been the primary function of my job. My last few jobs have had a very little marketing focus and have been training, technical or sales in focus. Should I always write a cover letter to explain this when I am applying for marketing jobs?

Comments are closed.

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How to Address a Cover Letter

Learn how to address a cover letter under different circumstances and how to find a contact to send the letter to when you don’t have a name.

[Featured Image]: A woman with curly hair and in a yellow blouse is examining a cover letter she is working on.

When you're applying for a job or contacting an employer speculatively, the format of your cover letter will vary depending on whether you have a named contact and the reason for your letter. It's important that you address a cover letter correctly, as it's the first thing the reader will see. It needs to be professional and create a good impression.

What is a cover letter, and why is it important?

A cover letter is a document sent with your CV or application for a job opening. A great cover letter shows your reason for applying. It also pulls together all the main evidence supporting why you're the best person for the job, as outlined in your CV, application, and other supporting documents.

Each cover letter you write is highly tailored to the position you’re applying for and the hiring company. It should address essential criteria and elaborate on important points in your CV. Consider your cover letter to be your sales pitch. A great cover letter invites a recruiter to read your CV or application.

Who do you address a cover letter to?

Your cover letter should be addressed to the person responsible for recruitment. If you don’t know the person's name, there are ways to find out. Finding the name can be the difference between your letter being read or lost in the pile, so follow the guidelines below to make sure you address your cover letter most effectively.

Addressing a cover letter with a name

This is the best start if you have a name for your recipient. This means the letter will likely be delivered to the right person rather than lost or sent to someone without the power you need.

A cover letter is a formal document that should be addressed as such. The most professional way to do this is with "Dear." For example:

Dear Mr. Miller

Dear Ms. Jones

Dear Dr. Sullivan

If you don’t know the person’s gender or preferred pronouns, you can use their first name. For example: "Dear James Miller." Don’t include a comma or colon after the greeting.

Addressing a cover letter to a recipient with a professional title

If the recipient of your cover letter has a professional title, always include it. Someone with a PhD will be a doctor rather than a Mr/Ms. This also makes things easier if you need help deciding which personal pronoun to use.

Addressing a cover letter without a named recipient

It's worth finding one when deciding who to address a cover letter to when you don’t have a name. This is covered in more detail in our ‘First steps in determining a recipient’ section below.

If you absolutely can’t find a name, address your cover letter to the appropriate department within the company or organisation. For example, "Dear [Department] Hiring Team". You can use that if you know the job title of the person you need to send your letter to, and it’s just their actual name that eludes you. For example: "Dear Head of [Department]" or "Dear Director of [Department]".

Addressing a speculative cover letter

When writing a speculative cover letter that isn't in response to a job posting, the principles are much like the above. You may or may not know the name of the person you're trying to reach. If you do, so much the better. Include the name.

The difference with a speculative letter is that a mutual connection may have given you the name of the appropriate recipient. If this is the case, mention that connection in your introduction. For example:

Dear Mr Morris

My former employer, Jenny Lee of Brandenburg and Associates, gave me your details after your new customer service department was developed.

Addressing a cover letter sent by email

Addressing a cover letter to send via email slightly differs from a printed one. A printed letter would include the recipient's address and the date, which is unnecessary in an email, as the letter will be the body of the email.

However, your email still needs to be as professional as a traditional cover letter. Formally address the letter, as you would in a printed cover letter. 

The subject line and an email cover letter are important to notice amid the hundreds of emails a recruiter might receive. Include your name, the job title you’re applying for, the reason for contact, and what is included in the documents you're sending. An example would be:

Helen Williams – Marketing Manager Position – CV and cover letter

If you have a recipient’s name but you're sending your email to an "info" address, you can include "FAO" (for the attention of) in your title:

FAO Mark Booth—Helen Williams—Marketing Manager Position

How to find the right recipient

If you don’t have a recipient for your cover letter, you'll need to do some research. You might even have a name but not an email address. Here are some tips for hunting down elusive contacts and their addresses.

Research websites

Check out the company website and social media sites. Use Google to piece together what you know and find details on lesser-known websites such as About pages. For example, if you know the desired department to contact, you can search for "Head of Marketing for [Department]" and see what it brings up.

If you have a name but no contact address, you can search for your contact: "Mr. Jones, Head of Marketing at [Company]." If you need a contact email address, you may find a social media page.

Call the company

The good old-fashioned telephone is an excellent way to find a contact for your cover letter. Call the company, explain why you are calling, and ask them to whom best to send your cover letter and CV.

Check LinkedIn

LinkedIn is a great tool for finding people thanks to its built-in and highly effective search function. You can search by the person's name if you have one, and for a more advanced search, you can add the company and location. If you find the person you’re looking for, you will see a "Contact info" link on their profile under their name, so you can attempt to message them and ask. 

If you don’t have a name, you can search the company and see who is listed as an employee. If the person you want isn’t listed, you may be able to contact someone in a related department, such as HR, and ask for assistance. You may even be able to get an introduction from a mutual connection.

Formatting your cover letter

The format of your letter is as important as who you send it to. Once you’ve tracked down the most appropriate recipient, you will want the rest of the letter to stand out, too.

Address and date

Your letter should be professionally formatted with your name, address, phone number, and email address in the top left. On the next line down, add the date. Then, on the left, add the name and address of the recipient. Under that, address the recipient with "Dear [Name]" on the left of the page as well.

If you send your letter digitally, which is far more common nowadays, it should be in the body of the text. At the top, you need to include the date, your city or town, country or province, phone number, and email address, but not the recipient's name and address. 

Cover letter template

Using a cover letter template can be very helpful. Generally, cover letters follow the same format (aside from the address at the top) and should ideally be no longer than a page, whether printed or emailed. Feel free to download this cover letter template for your use.

Get started.

When deciding how to address a cover letter and who to send it to, your efforts in finding the right person and formatting your cover letter professionally can help you get the interview you're looking for. For further help crafting cover letters that get you noticed, you can check out the Writing Winning Resumes and Cover Letters course offered by the University of Maryland on Coursera. 

Keep reading

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Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact...

This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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Home » USCIS Cover Letter Samples: A Complete Guide

USCIS Cover Letter Samples

Sample uscis cover letter by form type.

Form I-90 | Form I-129F | Form I-130 | Form I-131 | Form I-485 | Form I-751 | Form I-765 | Form I-821D | Form N-400 | Form N-565 | Form N-600

A cover letter is an overview document that gives the USCIS officer a quick summary of what to expect in the application package. Generally, it should include an outline of the contents. In some cases, it may be a good way to communicate any special circumstances that you have.

Use each sample USCIS cover letter as an example only. You’ll need to customize it to fit your own specific situation. Although supporting documents listed in the letter may be representative of a typical case, you may need different evidence based on the way you prepared the USCIS form. Use CitizenPath to get step-by-step instructions and a checklist of supporting documents.

Form I-90 Cover Letter Sample

Form i-129f cover letter sample, form i-130 cover letter sample, form i-131 cover letter sample, form i-485 cover letter sample, form i-751 cover letter sample, form i-765 cover letter sample, form i-821d cover letter sample, form n-400 cover letter sample, form n-565 cover letter sample, form n-600 cover letter sample, tips when writing a letter.

The USCIS generally is not required when filing an immigration application or petition. However, it is recommended. A well written letter projects care and professionalism. If you present your case with pride and attention to detail, it’s more likely that a USCIS officer will notice the importance you place on the request. With this in mind:

  • Keep your cover letter short and simple;
  • Use typed English on single-sided white paper;
  • Proofread before sending.

What to Include in Your USCIS Cover Letter

Our examples are for informational purposes only. You must review and customize the letter for your specific use. In general, a USCIS cover letter should contain the following elements:

  • USCIS address
  • Date of filing
  • Subject line that identifies the relevant benefit
  • Short introductory paragraph describing the purpose of the letter
  • List of the documents in your package that support your request for the immigration benefit
  • Name and signature

USCIS sample cover letter for CitizenPath immigration

The USCIS filing fee, supporting documents, and mailing address will vary based on form and other factors. You may find this information on the USCIS website . If you’re using CitizenPath to prepare your application or petition , you’ll receive filing instructions that are customized to your situation. Our filing instructions include easy-to-follow directions and a checklist of supporting documents.

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  1. How To Write a Cover Letter (With Examples and Tips)

    Middle paragraph (s) Closing paragraph. Letter ending and signature. Your cover letter should be one page long and use a simple, professional font, such as Arial or Helvetica, 10 to 12 points in size. Your letter should be left-aligned with single spacing and one-inch margins. Show Transcript.

  2. What to Include in a Cover Letter (& What to Leave Out)

    A great cover letter consists of the following components: 1. Your name and contact information in a header. The hiring manager needs to have your contact information. Without these details, they have no way of inviting you for an interview. The most eye-catching way of adding your contact information to your cover letter is by creating a large ...

  3. How to Write a Great Cover Letter in 2024 (+ Examples)

    1. Personalization. Address the hiring manager or recruiter by name whenever possible. If the job posting doesn't include a name, research to find out who will be reviewing applications. Personalizing your cover letter shows that you've taken the time to tailor your application to the specific company and role. 2.

  4. How to Write a Cover Letter [Full Guide & Examples for 2024]

    How to Write the Perfect Cover Letter #1. Choose the Right Cover Letter Template #2. Put Contact Information in the Header #3. Address the Hiring Manager #4. Write an Eye-Catching Introduction #5. Use the Cover Letter Body for Details #6. Wrap It Up and Sign It Cover Letter Writing Checklist 15 Cover Letter Tips 15+ Cover Letter Examples 5 ...

  5. How to Write a Cover Letter (Examples and Tips)

    Step 3: Address your cover letter to the hiring manager—preferably by name. The most traditional way to address a cover letter is to use the person's first and last name, including "Mr." or "Ms." (for example, "Dear Ms. Jane Smith" or just "Dear Ms. Smith").

  6. How to Write a Cover Letter for a Job in 2024

    Respectfully, Kind regards, Best regards, Yours truly, Then, make two spaces below the salutation, and type your full name. For some professional (but optional) flair, sign your cover letter either with a scan of your signature or by using software like DocuSign. 8. Check your cover letter's content and formatting.

  7. Glassdoor Guide: How to Write a Cover Letter

    The cover letter is a tool to help introduce yourself in a memorable, personal way during a job application. A well-crafted cover letter goes over information on your resume and expands this information for the reader, taking them on a guided journey of some of your greatest career and life achievements.. Its purpose is to elaborate on the information contained in your resume while infusing ...

  8. How To Format a Cover Letter (With Outline and Examples)

    Follow these guidelines: Make your cover letter single-spaced. Add a space between each section: contact information, salutation, opening paragraph, middle paragraph, closing paragraph and complimentary closing. (There's no need to indent any of your paragraphs.)

  9. How to Write a Cover Letter (Expert Tips & Examples)

    Place your name, city, state, ZIP code, phone number and email address in your cover letter heading. Your email address should be professional like "[email protected]," and not personal like "[email protected]." Include links to your LinkedIn profile or professional online portfolio if you have one.

  10. Cover Letter 101: Everything You Need To Know

    A cover letter is a professional document that candidates provide to employers in combination with their resume and other details for a job application. Cover letters act as an extension of your resume and provide employers or hiring managers with more in-depth information about how your qualifications align with the job in question.

  11. How to write a cover letter in 5 steps

    2. Use an appropriate greeting. If you know the name of the hiring manager for this job, begin your cover letter by addressing them directly (Example: Dear Jane). When writing your CV, it's important to avoid weak and passive verbs, stay away from business jargon or clichés, and watch out for tired words and phrases.

  12. 30 Better Ways to Start a Cover Letter

    Communicate that you'll bring something to the company: You'll get more into the details after your opening, of course. But your cover letter opener should still tell the reader, "This person can do something for us ," rather than, "This job would really help them .". Stick to the point: Your opener, while creative, should still be ...

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    To start your cover letter, introduce yourself. This means including your full name, your specific interest in the position and the reasons you've chosen to apply. If you got a referral to the job from another party, ensure to mention this in the first paragraph. 2. Mention your skills and qualifications.

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    How to write your cover letter. Start with a brief introduction about yourself and why you're writing. Mention the job you're applying for and your interest in it. Give a snapshot of the relevant skills, experience and qualifications you have that relate to the job. Think about the key two or three points in your resume and explaining these ...

  15. Cover letters

    When writing your cover letter, remember to: write a new one for every job you apply for and make sure it's tailored to the company and the specific role. use the same font and size as you do for your CV, so it looks consistent. make sure the company name and recruiter's details are correct. use the right language and tone: keep it ...

  16. How to address a cover letter (With examples)

    Properly addressing your cover letter is a straightforward process. If you follow these simple steps, you should be able to address your cover letter correctly: 1. Examine the job description to find out the name of the recruitment manager. The first thing you should do when addressing your cover letter is to refer to the job description.

  17. Do I Need a Cover Letter in 2024? [New Research]

    Yes, you do need a cover letter in these common situations: The job description requests or requires a cover letter. You have a referral for your cover letter. The job requires strong writing and communication skills. Even if the job description says "cover letter optional", it's still important to write a great cover letter and attach it ...

  18. Do I Need a Cover Letter in 2024? Are Cover Letters Mandatory?

    Do I Need a Cover Letter For My Resume. Short answer: yes, you should submit a cover letter alongside your resume. Here's why: Most job openings require you to submit a cover letter. Recruiters might not have the time to read ALL the cover letters they receive, but they will definitely read cover letters if they're on the fence for a candidate.

  19. Cover Letter Templates and Examples for 2024

    The best cover letter templates offer a structured framework for developing a well-organized document. Our cover letter templates can save you time and give you a significant jump start. Rather than beginning from scratch, you can focus your efforts on customizing the content to fit your specific situation and the requirements of the particular ...

  20. 15 Cover Letter Mistakes and How to Avoid Them

    Here are 15 things to avoid when writing a cover letter with tips and suggestions of what you can do instead: Not following instructions. Using the wrong format. Discussing why you are looking for a new position. Using the same cover letter for every application.

  21. 3 Keys to Writing Cover Letters That Stand Out

    And to get them—or, at least, have a chance at getting them—you first need to capture the attention of hiring managers. And the best way to do that is to write compelling cover letters. So here are the three keys to writing cover letters that stand out. 1. Convey your personality, quirks and all.

  22. Should You Always Include a Cover Letter?

    Follow on Twitter and LinkedIn. The little-known truth about cover letters is: You do NOT always need to include a cover letter when applying for jobs, and you may be wasting hours sending cover letters that employers won't read. So if you're wondering whether you should always submit a cover letter with your job application and resume ...

  23. Do You Need to Include the Company's Address (or Yours) on a Cover Letter?

    Here at Let's Eat, Grandma, we maintain you don't need to put the company address on a cover letter anymore. Just like on your resume, your street address doesn't belong on your cover letter ...

  24. How to Write a Cover Letter that Stands Out in 2024

    Always send a cover letter, even when it's optional. If the job doesn't require it, do you still need to send a cover letter in 2024? According to a survey by Resume Lab, 72% of hiring ...

  25. Is a Cover Letter Necessary? (With Other FAQs About Cover Letters)

    A cover letter is an introductory document many employers ask you to submit along with your resume when applying for a job. Depending on the company, you might need to email your cover letter and resume or there may be an online application process where you can upload it. Many job listings specify if they require a cover letter, but some don't ...

  26. How to Address a Cover Letter

    Addressing a cover letter to a recipient with a professional title. If the recipient of your cover letter has a professional title, always include it. Someone with a PhD will be a doctor rather than a Mr/Ms. This also makes things easier if you need help deciding which personal pronoun to use. Addressing a cover letter without a named recipient

  27. USCIS Cover Letter for Immigration Benefits

    A cover letter is an overview document that gives the USCIS officer a quick summary of what to expect in the application package. Generally, it should include an outline of the contents. In some cases, it may be a good way to communicate any special circumstances that you have. Use each sample USCIS cover letter as an example only.

  28. Should You Include a Cover Letter? With Expert Tips

    Here are some benefits of including a cover letter in your job application: 1. They showcase your personality. Cover letters typically reveal insights into a candidate's values, character traits and outlook on work. Many hiring managers prefer candidates who align with the organization's culture, so highlighting your unique personality in your ...

  29. After several years of hard work as an AA, I've been ...

    No. You are not expecting too much. I think there are individuals who are confused between being a Receptionist and being an Administrative Assistant. Maybe they feel answering calls and providing customer service doesn't require a resume and cover letter. Irregardless, it is expected that if you are applying for a position of any kind, you need to represent yourself with a proper resume.