importance of logic and critical thinking in business

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Curtis Silver

The Importance of Logic and Critical Thinking

"Critical thinking is a desire to seek, patience to doubt, fondness to meditate, slowness to assert, readiness to consider, carefulness to dispose and set in order; and hatred for every kind of imposture." - Francis Bacon (1605)

As parents, we are tasked with instilling a plethora of different values into our children. While some parents in the world choose to instill a lack of values in their kids, those of us that don't want our children growing up to be criminals and various misfits try a bit harder. Values and morality are one piece of the pie. These are important things to mold into a child's mind, but there are also other items in life to focus on as well. It starts with looking both ways to cross the street and either progresses from there, or stops.

If you stopped explaining the world to your children after they learned to cross the street, then perhaps you should stop reading and go back to surfing for funny pictures of cats. I may use some larger words that you might not understand, making you angry and causing you to leave troll-like comments full of bad grammar and moronic thought processes. However, if you looked at the crossing the street issue as I did – as a logical problem with cause and effect and a probable solution – then carry on. You are my target audience.

Or perhaps the opposite is true, as the former are the people that could benefit from letting some critical thinking into their lives. So what exactly is critical thinking? This bit by Linda Elder in a paper on CriticalThinking.org pretty much sums it up:

Through critical thinking, as I understand it, we acquire a means of assessing and upgrading our ability to judge well. It enables us to go into virtually any situation and to figure out the logic of whatever is happening in that situation. It provides a way for us to learn from new experiences through the process of continual self-assessment. Critical thinking, then, enables us to form sound beliefs and judgments, and in doing so, provides us with a basis for a 'rational and reasonable' emotional life. — Inquiry: Critical Thinking Across the Disciplines, Winter, 1996. Vol. XVI, No. 2.

The rationality of the world is what is at risk. Too many people are taken advantage of because of their lack of critical thinking, logic and deductive reasoning. These same people are raising children without these same skills, creating a whole new generation of clueless people.

Matt Jancer

David Nield

To wit, a personal tale of deductive reasoning:

Recently I needed a new transmission for the family van. The warranty on the power train covers the transmission up to 100,000 miles. The van has around 68,000 miles on it. Therefore, even the logic-less dimwit could easily figure that the transmission was covered. Well, this was true until the dealership told me that it wasn't, stating that because we didn't get the scheduled transmission service (which is basically a fluid change) at 30,000 and 60,000 miles the warranty was no longer valid. Now, there are many people that would argue this point, but many more that would shrug, panic, and accept the full cost of repairs.

I read the warranty book. I had a receipt that said the fluid was checked at 60,000 but not replaced. A friend on Twitter pointed out the fact that they were using 100,000 mile transmission fluid. So logically, the fluid would not have to be replaced under 100,000 miles if it wasn't needed, right? So why the stipulation that it needed to be replaced at 60,000 and the loose assumption that not doing that would void the warranty? So I asked the warranty guy to show me in the book where the two items are related. Where it explicitly says that if you don't get the service, the transmission isn't covered. There were portions where it said the service was recommended, but never connecting to actual repairs. Finally the warranty guy shrugged, admitted I was right and said the service was covered.

In this case, valid logic equaled truth and a sound argument. I used very simple reasoning and logic to determine that I was being inadvertently screwed. I say "inadvertently" because I truly believe based on their behavior that they were not intentionally trying to screw me. They believed the two items were related, they had had this argument many times before and were not prepared to be questioned. While both the service manager and the warranty guy seemed at least junior college educated, proving my argument to them took longer than it should have between three adults.

However, valid logic does not always guarantee truth or a sound argument. This is where it gets a little funky. Valid logic is when the structure of logic is correct in the way of syntax and semantics rather than truth. Truth comes from deductive reasoning of said logic. For example:

All transmissions are covered parts. All covered parts are free. Therefore, all transmissions are free. This logic is technically valid, and if the premises are true, then of course the conclusion must be true. You can see here however that it's not always true, though in some situations it could be. While the logic is valid, not all transmissions are free, only those covered by the warranty. So based on that, saying all transmissions are free is not sound logic.

To take it one step further:

All Daleks are brown. Some brown things are Cylons . Therefore, some Daleks are Cylons. Sci-fi fan or not, you probably know that this is not true. The basic lesson here is that, while the logic above might seem valid because of the structure of the statement, it takes a further understanding to figure out why it's not necessarily true: That is, based on the first two statements it's possible that some Daleks are Cylons, but it's not logically concludable. That's where deductive reasoning comes on top of the logic. The underlying lesson here is not to immediately assume everything you read or are told is true, something all children need to and should learn.

This is the direct lesson that needs to be passed on to our children: that of not accepting the immediately visible logic. While not all problems are complex enough to require the scientific method, some of them need some deduction to determine if they are true. Take the example above — how many kids would immediately be satisfied with the false conclusion? Sure, it's a bit geeky with the examples, but switch out bears for Daleks and puppies for Cylons. That makes it easier, and takes the actual research out of it (to find out what Daleks and Cylons are respectively) but many people would just accept that in fact some bears are puppies, if presented with this problem in the context of a textbook or word problem.

Maybe I'm being paranoid or thinking too doomsday, whatever, but I think this is an epidemic. Children are becoming lazier and not as self sufficient because their parents have a problem with watching a three year old cry after they tell her to remove her own jeans, or ask her to put away her own toys (yes, organizational logic falls under the main topic). These are the same parents who do their kid's science project while the kid is playing video games. These kids grow up lacking the simple problem solving skills that make navigating life much easier. Remember when you were growing up and you had the plastic stacking toys ? Well, instead of toys for early development like that, parents are just plopping their kids down in front of the television. While there is some educational type programming on television, it's just not the same as hands-on experience.

My father is an engineer, and he taught me logic and reasoning by making me solve simple, then complex, problems on my own. Or at least giving me the opportunity to solve them on my own. This helped develop critical thinking and problem solving skills, something a lot of children lack these days. Too often I see children that are not allowed to solve problems on their own; instead their parents simply do it for them without argument or discussion. Hell, I am surrounded by adults every day that are unable to solve simple problems, instead choosing to immediately ask me at which point I have to fill the role that their parents never did and – knowing the solution – tell them to solve it themselves, or at least try first.

One of the things I like to work on with my kids is math. There is nothing that teaches deductive reasoning and logic better than math word problems. They are at the age where basic algebra can come into play, which sharpens their reasoning skills because they start to view real world issues with algebraic solutions. Another thing is logic puzzles , crossword puzzles and first person shooters. Actually, not that last one. That's just the reward.

Since I weeded out the folks that don't teach their kids logic in the first two paragraphs, as representatives of the real world it's up to the rest of us to spread the knowledge. It won't be easy. The best thing we can do is teach these thought processes to our children, so that they may look at other children with looks of bewilderment when other children are unable to solve simple tasks. Hopefully, they will not simply do the task for them, but teach them to think. I'm not saying we need to build a whole new generation of project managers and analysts, but it would be better than a generation of task-oriented mindless office drones with untied shoelaces, shoving on a door at the Midvale School for the Gifted .

h/t to @aubreygirl22 for the logical conversation. Image: Flickr user William Notowidagdo. Used under Creative Commons License.

Aarian Marshall

Boone Ashworth

Scott Gilbertson

David Gilbert

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Why Critical Thinking Matters in Your Business

Table of Contents

Many professionals hope to pursue careers they’re passionate about so they can find joy and meaning in their work. Caring deeply about your work is vital for engagement and productivity, but balancing emotions with critical thinking is essential in the workplace. 

When employees engage in critical thinking, they use an independent, reflective thought process to evaluate issues and solve problems based on knowledge and objective evidence. 

Critical thinking skills can guide your organization toward success, but to truly maximize the problem-solving benefits of critical thinking, it’s crucial to teach this skill to your entire team. We’ll explore critical thinking skills and how to teach them in the workplace to help your business improve its decision-making and problem-solving. 

What is critical thinking?

Jen Lawrence, co-author of Engage the Fox: A Business Fable About Thinking Critically and Motivating Your Team , defines critical thinking as “the ability to solve problems effectively by systematically gathering information about an issue, generating further ideas involving a variety of perspectives, evaluating the information using logic, and making sure everyone involved is on board.”

This is a complex definition for a challenging concept. Though critical thinking might seem as straightforward as stepping back and using a formal thinking process instead of reacting instinctively to conflicts or problems, it is actually a much more challenging task.

Critical thinking’s ultimate goal is ensuring you have the best answer to a problem with maximum buy-in from all parties involved – an outcome that will ultimately save your business time, money and stress.

Why is critical thinking essential in the workplace?

A World Economic Forum report revealed that critical thinking is one of the most in-demand career skills employers seek when trying to attract and retain the best employees – and employers believe critical thinking skills will become even more necessary in the coming years. 

Critical thinking in the workplace guarantees objective and efficient problem-solving, ultimately reducing costly errors and ensuring that your organization’s resources are used wisely. Team members employing critical thinking can connect ideas, spot errors and inconsistencies, and make the best decisions most often. 

Employees with critical thinking are also more likely to accomplish the following:

• Analyzing information
• Thinking outside the box
• Coming up with creative solutions to sudden problems
• Devising thought-through, systematic plans
• Requiring less supervision

Critical thinkers are sure about the reasoning behind their decisions, allowing them to communicate with employees clearly. This level of communication enhances employee engagement .

What are critical thinking skills?

Critical thinking is a soft skill that comprises multiple interpersonal and analytical abilities and attributes. Here are some essential critical thinking skills that can support workforce success.

• Observation: Employees with critical thinking can easily sense and identify an existing problem – and even predict potential issues – based on their experience and sharp perception. They’re willing to embrace multiple points of view and look at the big picture. 
• Analytical thinking: Analytical thinkers collect data from multiple sources, reject bias, and ask thoughtful questions. When approaching a problem, they gather and double-check facts, assess independent research, and sift through information to determine what’s accurate and what can help resolve the problem. 
• Open-mindedness: Employees who demonstrate critical thinking are open-minded – not afraid to consider opinions and information that differ from their beliefs and assumptions. They listen to colleagues; they can let go of personal biases and recognize that a problem’s solution can come from unexpected sources. 
• Problem-solving attitude: Critical thinkers possess a positive attitude toward problem-solving and look for optimal solutions to issues they’ve identified and analyzed. They are usually proactive and willing to offer suggestions based on all the information they receive. [Related article: How to Develop a Positive Attitude in the Workplace ]
• Communication: When managers make a decision, they must share it with the rest of the team and other stakeholders. Critical thinkers demonstrate excellent communication skills and can provide supporting arguments and evidence that substantiate the decision to ensure the entire team is on the same page. 

What are the benefits of critical thinking in the workplace?

Many workplaces operate at a frantic tempo that reinforces hasty thinking and rushed business decisions, resulting in costly mistakes and blunders. When employees are trained in critical thinking, they learn to slow the pace and gather crucial information before making decisions. 

Along with reducing costly errors, critical thinking in the workplace brings the following benefits: 

• Critical thinking improves communication. When employees think more clearly and aren’t swayed by emotion, they communicate better. “If you can think more clearly and better articulate your positions, you can better engage in discussions and make a much more meaningful contribution in your job,” said David Welton, managing partner at Grove Critical Thinking.
• Critical thinking boosts emotional intelligence. It might seem counterintuitive to associate analytical rationality with emotional intelligence . However, team members who possess critical thinking skills are less prone to rash, emotion-driven decisions. Instead, they take time to analyze the situation and make the most informed decision while being mindful and respectful of the emotional and ethical implications. 
• Critical thinking encourages creativity. Critical thinkers are open to new ideas and perspectives and accumulate a significant amount of information when facing decisions. Because of this, they’re more likely to come up with creative solutions . They are also curious and don’t shy away from asking open-ended questions. 
• Critical thinking saves time and money. By encouraging critical thinking in the workplace, you minimize the need for supervision, catch potential problems early, promote independence and initiative, and free managers to focus on other duties. All this helps your company save valuable time and resources. 

Critical thinking skills are essential for dealing with difficult customers because they help your team make informed decisions while managing stressful situations.

How do you teach critical thinking in the workplace?

Experts agree that critical thinking is a teachable skill. Both Lawrence and Welton recommend exploring critical thinking training programs and methods to improve your workplace’s critical thinking proficiency. Here’s a breakdown of how to teach critical thinking in the workplace: 

• Identify problem areas. Executives and managers should assess workplace areas most lacking in critical thinking. If mistakes are consistently made, determine whether the issue is a lack of critical thinking or an inherent issue with a team or process. After identifying areas that lack critical thinking, research the type of training best suited to your organization. 
• Start small. Employees newly embracing critical thinking might have trouble tackling large issues immediately. Instead, present them with smaller challenges. “Start practicing critical thinking as a skill with smaller problems as examples, and then work your way up to larger problems,” Lawrence said.
• Act preemptively. Teaching and implementing critical thinking training and methodology takes time and patience. Lawrence emphasized that critical thinking skills are best acquired during a time of calm. It might feel urgent to seek critical thinking during a crisis, but critical thinking is a challenging skill to learn amid panic and stress. Critical thinking training is best done preemptively so that when a crisis hits, employees will be prepared and critical thinking will come naturally.
• Allow sufficient time. From a managerial perspective, giving employees extra time on projects or problems might feel stressful in the middle of deadlines and executive pressures. But if you want those working for you to engage in critical thinking processes, it’s imperative to give them ample time. Allowing employees sufficient time to work through their critical thinking process can save the company time and money in the long run.

How do you identify successful critical thinking?

Successful critical thinking happens during a crisis, not after.

Lawrence provided an example involving restaurants and waitstaff: If a customer has a bad experience at a restaurant, a server using critical thinking skills will be more likely to figure out a solution to save the interaction, such as offering a free appetizer or discount. “This can save the hard-earned customer relationship you spent a lot of marketing dollars to create,” Lawrence said. This concept is applicable across many business and organizational structures. 

You should also be aware of signs of a lack of critical thinking. Lawrence pointed out that companies that change strategy rapidly, moving from one thing to the next, are likely not engaging in critical thinking. This is also the case at companies that seem to have good ideas but have trouble executing them.

As with many issues in business, company leadership determines how the rest of the organization acts. If leaders have excellent ideas but don’t follow critical thinking processes, their team will not buy into those ideas, and the company will suffer. This is why critical thinking skills often accompany positive communication skills.

“Critical thinking doesn’t just help you arrive at the best answer, but at a solution most people embrace,” Lawrence said. Modeling critical thinking at the top will help the skill trickle down to the rest of the organization, no matter your company’s type or size.

To get your employees thinking critically, conduct employee surveys with well-designed questions to help them identify issues and solutions.

Critical thinking is the key to your business success

When critical thinking is actively implemented in an organization, mistakes are minimized, and operations run more seamlessly. 

With training, time and patience, critical thinking can become a second-nature skill for employees at all levels of experience and seniority. The money, time and conflict you’ll save in the long run are worth the extra effort of implementing critical thinking in your workplace.

Rebecka Green contributed to the writing and reporting in this article. Source interviews were conducted for a previous version of this article.

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The Path to Critical Thinking

by Stever Robbins

Can you write a refresher on critical thinking?

What's logic got to do with it? Nothing! We don't use logic to decide, or even to think. And a good thing, too, or the advertising industry would be dead in the water. Unfortunately, all of our decisions come from emotion. Emotional Intelligence guru Daniel Goleman explains that our brain's decision-making center is directly connected to emotions, then to logic. So, as any good salesman will tell you, we decide with emotion and justify (read: fool ourselves) with logic.

Purely emotional decision making is bad news. When insecurity, ego, and panic drive decisions, companies become toxic and may even die. Just look at all the corporate meltdowns over the last five years to quickly understand where emotional decision making can lead.

Critical thinking starts with logic. Logic is the unnatural act of knowing which facts you're putting together to reach your conclusions, and how. We're hard-wired to assume that if two things happen together, one causes the other. This lets us leap quickly to very wrong conclusions. Early studies showed that increasing light levels in factories increased productivity. Therefore, more light means more productivity? Wrong! The workers knew a study was being done, and they responded to any change by working harder, since they knew they were being measured—the Hawthorne Effect.

We also sloppily reverse cause and effect. We notice all our high performers have coffee at mid-morning, and conclude that coffee causes high performance. Maybe. Maybe not. Maybe high performers work so late and are so sleep deprived that they need coffee to wake up. Unless you want a hyper-wired workforce, it's worth figuring out what really causes what.

There are many excellent books on logic. One of my favorites is the most-excellent and most-expensive Minto Pyramid Principle by Barbara Minto. It's about logic in writing, but you can use it for any decision you want to think through in detail.

The trap of assuming You can think critically without knowing where the facts stop and your own neurotic assumptions begin. We aren't built to identify our own assumptions without lots of practice, yet the wrong assumptions are fatal.

When we don't know something, we assume. That's a fancy way of saying, "we make stuff up." And often, we don't realize we're doing it. When our best performers leave, our first (and perhaps only) response is to offer them more pay, without realizing that other motivations like job satisfaction or recognition for accomplishments might be more important.

Finding and busting "conventional wisdom" can be the key to an empire. For decades, the standard video rental store model assumed that people wanted instant gratification and, to get it, they were willing to drive to a store, pay a rental fee for a few days' access, and then drive back to the store in a few days to return the movie. Thousands of big and small video rental parlors popped up across the country using this model. But Reed Hastings challenged those assumptions. He calculated that people would trade instant gratification for delayed, and would pay a monthly fee if they could have movies mailed to them, which they could keep as long as they liked. The result? Netflix. Estimated 2005 revenue: $700 million.

Assumptions can also cripple us. A CEO confided that he never hires someone who backs into a parking space. His logic (and I use the term loosely): The person will use time at the start of the day so they can leave more quickly at the end of the day. He assumes face time equals results. In whose world? Many people tell me they get more done in an hour at home than in eight hours in an interruption-prone office. How many great employees will he miss because he's not examining his assumptions?

Some assumptions run so deep they're hard to question. Many managers can't imagine letting people work fewer hours for the same pay. "If they go home earlier, we have to pay them less." Why? "Hours = productivity" is true of assembly lines, but not knowledge work. Research shows that it's not how much you work, but the quality of the work time that drives results. 2 But in most workplaces, hours count as much as results.

Next time you're grappling with a problem, spend time brainstorming your assumptions. Get others involved—it's easier to uncover assumptions with an outside perspective. Then question the heck out of each one. You may find that one changed assumption is the difference between doing good and doing great.

The truth will set you free (statistics notwithstanding) Have you ever noticed how terrified we are of the truth? We're desperately afraid that the truth will reveal us as incompetent. Our situation really is hopeless. We really aren't as great as we pretend. So we cling to our beliefs no matter how hard the truth tries to break free.

Guess what, recording industry: Electronic downloads have changed the nature of your business. Start asking how you'll add value in a world where finding, packaging, and distributing sound is a commodity. Hey, ailing airlines: Oil's expensive, customers won't pay much, and you have huge capital costs. That hasn't stopped Southwest, Jet Blue, and others from making a fortune.

Nothing tells the truth like solid data and the guts to accept it. But it's difficult in practice. When was the last time you identified and collected data that contradicted your beliefs? If you found it, did you cheerfully change your belief, or did you explain away the data in a way that let you keep your comfortable pre-conceptions?

Here is a great exercise for your group or company. Have your general managers list your industry's Unquestioned Truths, which they then must prove with data. When a Fortune 500 CEO recently ran this exercise, Surprise! Some "absolute truths" were absolutely false. Now he can do business his competitors think is nuts. Analysts will say he's off his rocker, until his deeper knowledge of truth starts making a small fortune.

One caveat: Be picky about where you get your data. The Internet can be especially dangerous. The miracle of technology lets one bad piece of data spread far and wide, and eventually be accepted as truth.

Help! I've been framed! Not only may your data be disguised, but the whole problem itself may be disguised! It seems obvious: we're losing money, we need to cut costs. Not so fast! How you "frame" a situation—your explanation—has great power. Remember assumptions? Frames are big ol' collections of assumptions that you adopt lock, stock, and barrel. They become the map you use to explore a situation.

You're negotiating an acquisition. You're chomping at the bit. It's WAR!! Competition is all. The frame is combat!

Or, you're negotiating an acquisition. You're on a journey with the other party to find and split the value buried at the X. You still track your gains and gather intelligence, but the emphasis is on mutual outcomes, not "winning."

In a zero-sum one-time negotiation, a combat frame may be the best tool. But in a negotiation where you're free to develop creative solutions that can involve outside factors, the journey frame could work best. "Instead of $100K, why don't you pay $75K and let us share your booth at Comdex?"

Frames have great power! Presented with a potential solution to a problem and told, "This course of action has a 20 percent failure rate," few managers would approve. When that same solution is presented as having an 80 percent success rate, the same manager is going to consider it more deeply— even though a 20 percent failure rate means the same thing as an 80 percent success rate! The frame changes the decision.

Are you brave in the face of failure? Most people aren't. I recommend the responsibility frame: "What aren't we doing what we should?" The responsibility frame sends you searching for the elements of success.

The beauty is that no one frame is right, just different. The danger is when we adopt a frame without questioning it. You'll do best by trying several different frames for a situation and exploring each to extract the gems.

People are our greatest asset. Really Critical thinking isn't just about what happens in our own brains. When you're thinking critically in business, bring in other people! We don't consider the people impact in our decisions often enough. In fact, we pooh-pooh the "soft stuff." We feel safe with factors we can calculate on our HP-12B. But in truth, business is about people. Multibillion-dollar mergers fail due to culture clash.

Customers, suppliers, partners, employees. They're as much a part of your business as that sparkly new PC you use to play Solitaire. How will your decisions change their lives? Imagine being them and let your imagination change your decisions.

The Gallup organization estimates that 70 percent of America's workers are disengaged, and disengaged workers are dramatically less productive, creative, and committed than engaged workers. Yet few strategy meetings ask, "How can we engage our employees more?" It's as if we say people are our greatest asset—but we don't really believe it. If you want to improve your critical thinking, get other points of view.

A stitch in time saves nine Of course you know you should think about the consequences of your actions. But with information overload, quarterly earnings pressure, sixty-hour weeks…who has the time? We don't think much beyond the end of our nose.

But technology leverages the effects of our decisions throughout the organization and even across the globe. So good thinking demands that you consider consequences over many timeframes. Think out a month, a year, a decade, many decades. That tanning booth looks great when you consider how you'll look in a week, but is it worth looking like a leather overcoat ten years from now?

Long-term junkies like me are great at creating ten-year plans, but managing next month's cash flow? Not likely. Short-term junkies are more common; they're the ones who discount to make this quarter's numbers, while tanking the company in the process. You can do better by considering multiple timeframes.

I could go on, but there's plenty here to chew on. Think about a decision you're making, and pull in the rigor:

• Make sure you understand the logic behind your decision.
• Identify your assumptions and double-check them.
• Collect the data that will support or disprove your assumptions.
• Deliberately consider the situation from multiple frames.
• Remember the people!
• Think short and long term.

© 2005 by Stever Robbins. All rights reserved in all media.

Stever Robbins is founder and president of LeadershipDecisionworks, a consulting firm that helps companies develop leadership and organizational strategies to sustain growth and productivity over time. You can find more of his articles at http://LeadershipDecisionworks.com . He is the author of It Takes a Lot More than Attitude to Lead a Stellar Organization .

1. Yes, I know. I'm making a point. Congratulations; you got it. Color me subtle. Now go back and keep reading...

2. The Power of Full Engagement , by Tony Schwartz and Jim Loehr, New York: Simon & Schuster, 2003.

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What Are Critical Thinking Skills and Why Are They Important?

Learn what critical thinking skills are, why they’re important, and how to develop and apply them in your workplace and everyday life.

We often use critical thinking skills without even realizing it. When you make a decision, such as which cereal to eat for breakfast, you're using critical thinking to determine the best option for you that day.

Critical thinking is like a muscle that can be exercised and built over time. It is a skill that can help propel your career to new heights. You'll be able to solve workplace issues, use trial and error to troubleshoot ideas, and more.

We'll take you through what it is and some examples so you can begin your journey in mastering this skill.

What is critical thinking?

Critical thinking is the ability to interpret, evaluate, and analyze facts and information that are available, to form a judgment or decide if something is right or wrong.

More than just being curious about the world around you, critical thinkers make connections between logical ideas to see the bigger picture. Building your critical thinking skills means being able to advocate your ideas and opinions, present them in a logical fashion, and make decisions for improvement.

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Why is critical thinking important?

Critical thinking is useful in many areas of your life, including your career. It makes you a well-rounded individual, one who has looked at all of their options and possible solutions before making a choice.

According to the University of the People in California, having critical thinking skills is important because they are [ 1 ]:

Crucial for the economy

Essential for improving language and presentation skills

Very helpful in promoting creativity

Important for self-reflection

The basis of science and democracy 

Critical thinking skills are used every day in a myriad of ways and can be applied to situations such as a CEO approaching a group project or a nurse deciding in which order to treat their patients.

Examples of common critical thinking skills

Critical thinking skills differ from individual to individual and are utilized in various ways. Examples of common critical thinking skills include:

Identification of biases: Identifying biases means knowing there are certain people or things that may have an unfair prejudice or influence on the situation at hand. Pointing out these biases helps to remove them from contention when it comes to solving the problem and allows you to see things from a different perspective.

Research: Researching details and facts allows you to be prepared when presenting your information to people. You’ll know exactly what you’re talking about due to the time you’ve spent with the subject material, and you’ll be well-spoken and know what questions to ask to gain more knowledge. When researching, always use credible sources and factual information.

Open-mindedness: Being open-minded when having a conversation or participating in a group activity is crucial to success. Dismissing someone else’s ideas before you’ve heard them will inhibit you from progressing to a solution, and will often create animosity. If you truly want to solve a problem, you need to be willing to hear everyone’s opinions and ideas if you want them to hear yours.

Analysis: Analyzing your research will lead to you having a better understanding of the things you’ve heard and read. As a true critical thinker, you’ll want to seek out the truth and get to the source of issues. It’s important to avoid taking things at face value and always dig deeper.

Problem-solving: Problem-solving is perhaps the most important skill that critical thinkers can possess. The ability to solve issues and bounce back from conflict is what helps you succeed, be a leader, and effect change. One way to properly solve problems is to first recognize there’s a problem that needs solving. By determining the issue at hand, you can then analyze it and come up with several potential solutions.

How to develop critical thinking skills

You can develop critical thinking skills every day if you approach problems in a logical manner. Here are a few ways you can start your path to improvement:

1. Ask questions.

Be inquisitive about everything. Maintain a neutral perspective and develop a natural curiosity, so you can ask questions that develop your understanding of the situation or task at hand. The more details, facts, and information you have, the better informed you are to make decisions.

2. Practice active listening.

Utilize active listening techniques, which are founded in empathy, to really listen to what the other person is saying. Critical thinking, in part, is the cognitive process of reading the situation: the words coming out of their mouth, their body language, their reactions to your own words. Then, you might paraphrase to clarify what they're saying, so both of you agree you're on the same page.

3. Develop your logic and reasoning.

This is perhaps a more abstract task that requires practice and long-term development. However, think of a schoolteacher assessing the classroom to determine how to energize the lesson. There's options such as playing a game, watching a video, or challenging the students with a reward system. Using logic, you might decide that the reward system will take up too much time and is not an immediate fix. A video is not exactly relevant at this time. So, the teacher decides to play a simple word association game.

Scenarios like this happen every day, so next time, you can be more aware of what will work and what won't. Over time, developing your logic and reasoning will strengthen your critical thinking skills.

Learn tips and tricks on how to become a better critical thinker and problem solver through online courses from notable educational institutions on Coursera. Start with Introduction to Logic and Critical Thinking from Duke University or Mindware: Critical Thinking for the Information Age from the University of Michigan.

Article sources

University of the People, “ Why is Critical Thinking Important?: A Survival Guide , https://www.uopeople.edu/blog/why-is-critical-thinking-important/.” Accessed May 18, 2023.

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This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

• Career Blog

Logical Thinking in the Workplace: A Complete Guide for 2024

In any workplace, logical thinking plays a vital role in ensuring the success and effectiveness of everyday operations. Logical thinking involves the use of reasoning, critical thinking and deduction to solve problems and make decisions based on sound principles and evidence-based facts.

In the modern workplace, the pace of business is faster than ever before, and employees are consistently faced with complex issues that require quick and effective problem-solving skills. Logical thinking helps employees to analyze data, identify patterns and make decisions that are based on facts, rather than simply relying on gut instincts or assumptions.

Importance of Logical Thinking in the Workplace

The ability to think logically is crucial for success in the workplace, regardless of an individual’s profession or industry. When employees are logical thinkers, they can communicate effectively, break down complex information into manageable pieces, and apply insights and ideas in the best interest of the company.

Benefits of Logical Thinking in the Workplace

Employees who are skilled in logical thinking can identify problems more easily, create efficient solutions and make informed decisions based on the company’s strategic goals. Furthermore, logical thinking facilitates a working environment of collaboration, creativity, and innovation, leading to improved teamwork and job satisfaction.

Definition of Logical Thinking

Logical thinking is a cognitive process of evaluating information and situations and making decisions based on empirical evidence and sound principles. It involves collecting and analyzing data, identifying trends and making inferences based on objective facts, and drawing conclusions based on the insight gained through logical analysis. Logical thinking typically involves breaking down complex problems into simpler components, and then applying reasoning and problem-solving techniques to identify the best possible solutions.

Logical thinking is a fundamental skill that is essential for success in the workplace. By providing a strong framework for problem-solving and decision-making, logical thinking can lead to increased efficiency, productivity, job satisfaction, and overall success in any organization.

The Role of Logical Thinking in the Workplace

In order to succeed in the workplace, you need to be able to think logically. Logical thinking is the process of using reasoning and critical thinking skills to arrive at a conclusion. It involves separating the facts from the opinions and analyzing the evidence in order to make informed decisions.

A. Understanding the Impact of Logical Thinking on the Workplace

Logical thinking plays a crucial role in the workplace. It helps individuals to solve problems, make decisions, and communicate effectively with colleagues and clients. Logical thinking is essential for achieving success in many different fields, from science and engineering to business and finance.

B. Types of Logical Thinking Used in the Workplace

In the workplace, there are several types of logical thinking that are commonly used. These include deductive reasoning, inductive reasoning, and abductive reasoning.

Deductive reasoning involves drawing conclusions based on a set of premises or assumptions. For example, if you know that all dogs are mammals, and you observe a new animal with fur and four legs, you can logically deduce that it is a mammal.

Inductive reasoning involves drawing conclusions based on patterns and observations. For example, if you observe that every time you turn off your computer, it stops working, you can logically induct that turning off the computer is causing it to stop working.

Abductive reasoning involves making educated guesses based on incomplete information. This type of reasoning is often used in problem-solving situations where the individual does not have all the facts. For example, if a client complains about a product malfunction, you can use abductive reasoning to narrow down the possible causes of the problem.

C. Examples of Logical Thinking Applied in the Workplace

In the workplace, logical thinking is applied in a variety of situations. Here are some examples:

• A sales manager uses deductive reasoning to determine which sales techniques are most effective with different types of clients.
• An engineer uses inductive reasoning to develop a new product design based on previous successful designs.
• A marketer uses abductive reasoning to figure out what might be causing a drop in customer engagement with a new advertising campaign.

Logical thinking is an essential skill for success in the workplace. By understanding the impact of logical thinking, the types of logical thinking used in the workplace, and examples of logical thinking applied in the workplace, individuals can develop this skill and use it to their advantage in their career.

Key Elements of Logical Thinking

Applying logical thinking in the workplace can help you make sound decisions, solve complex problems, and enhance your critical thinking skills. In this section, we will discuss the six key elements of logical thinking that can help you become a more effective problem solver.

A. Identifying the Problem or Situation

The first step in logical thinking is identifying and defining the problem or situation that needs to be solved. This involves asking the right questions, gathering information, and understanding the context of the problem. It is important to be clear and specific about the problem to avoid confusion and misinterpretation.

B. Gathering and Analyzing Information

Once you have identified the problem, the next step is to gather and analyze information related to the problem. Gathering information involves collecting data from relevant sources such as documents, reports, and interviews. Analyzing the information involves evaluating its relevance, reliability, and validity. This helps you gain a better understanding of the problem and identify potential solutions.

C. Identifying Assumptions

Assumptions are beliefs or ideas that people take for granted without questioning them. Identifying and challenging assumptions is an important step in logical thinking. Assumptions can be based on personal biases, stereotypes or incomplete information. By identifying and analyzing assumptions, you can gain a more accurate understanding of the problem and avoid making hasty conclusions.

D. Establishing Criteria for Making Decisions

Once you have a clear understanding of the problem and have gathered relevant information, the next step is to establish criteria for making decisions. Criteria are the standards or guidelines that are used to evaluate different alternatives. This involves considering factors such as feasibility, cost, benefits, and risks.

E. Analyzing and Evaluating Alternatives

After establishing criteria, the next step is to identify and analyze different alternatives to address the problem. This involves evaluating the pros and cons of each alternative and determining its suitability for the situation. It is important to consider the potential outcomes of each alternative and their impact on the organization.

F. Making Deductive and Inductive Reasoning

Deductive and inductive reasoning are two types of logical reasoning that can be useful in decision-making. Deductive reasoning involves using general principles or rules to make specific predictions or conclusions. Inductive reasoning involves using specific observations or data to make generalizations or hypotheses. Both types of reasoning can be used to support decisions, depending on the context of the problem.

Applying logical thinking in the workplace involves a systematic approach to problem-solving that involves identifying the problem, gathering and analyzing information, challenging assumptions, establishing criteria, evaluating alternatives, and using deductive and inductive reasoning. By using these key elements, you can develop your critical thinking skills and become a more effective decision-maker.

Tips for Developing Logical Thinking Skills

The ability to think logically is a critical skill in the workplace. It allows individuals to evaluate complex situations and make sound decisions with limited information. Here are five tips for developing logical thinking skills:

A. Identify Biases and Assumptions

Everyone has biases and assumptions that influence their thinking. These can lead to flawed conclusions and decisions. The first step in developing logical thinking skills is to recognize and acknowledge these biases and assumptions. This can be done through introspection, seeking feedback from others, and engaging in conversations that challenge preconceived notions.

B. Applying Critical Thinking Strategies

Critical thinking is the application of logical and systematic analysis to information to reach well-reasoned conclusions. It involves questioning assumptions, evaluating evidence, and considering alternative perspectives. To apply critical thinking strategies in the workplace, individuals should learn to ask effective questions, gather and analyze data, and make informed decisions based on sound reasoning.

C. Encouraging Creativity

Creative thinking is essential to developing innovative solutions and strategies. It involves generating new ideas, looking at things from different perspectives, and exploring unconventional approaches. To encourage creativity in the workplace, individuals should be open to new ideas, collaborate with others, and create an environment that values experimentation and risk-taking.

D. Practicing Analytical and Reasoning Skills

Analytical and reasoning skills are necessary to evaluate complex information and make informed decisions. It involves breaking down complex problems, identifying patterns and trends, and evaluating the potential impact of different scenarios. To practice analytical and reasoning skills, individuals should work on puzzles, engage in thought experiments, and seek out opportunities to analyze data and solve problems.

E. Enhancing Resilience

Resilience is the ability to recover from adversity and setbacks. It involves maintaining a positive attitude, adapting to change, and persevering through difficult circumstances. Enhancing resilience requires cultivating a growth mindset, building strong relationships, and developing coping strategies to manage stress and setbacks.

Developing logical thinking skills is an ongoing process that requires self-awareness, critical thinking strategies, creativity, analytical and reasoning skills, and resilience. By practicing these skills, individuals can make well-informed decisions, solve complex problems, and contribute to a more effective and productive workplace.

Techniques to Improve Logical Thinking in the Workplace

In any workplace, logical thinking is an essential skill that employees need to have to make informed decisions and solve problems effectively. Employers should take steps to help their workforce improve their logical thinking skills to enhance their overall performance. Here are five techniques that can help in improving logical thinking in the workplace:

A. Socratic Questioning

Socratic questioning is a cognitive approach to critical thinking that can be helpful in the workplace. This method involves asking strategic questions that require deep reflection and exploration of a particular idea or issue. Employers can train their employees to use this technique to improve their ability to process information and identify potential problems or weak points.

B. SWOT Analysis

SWOT analysis is a tool used to evaluate the strengths, weaknesses, opportunities, and threats of a business or project. It promotes logical thinking by breaking the problem down into manageable parts, which helps in finding potential solutions, and helps employees identify what the organization or a project needs to work on, and what can be leveraged for success.

C. Mind Mapping

Mind mapping is a creative approach to organizing information visually. The process involves brainstorming ideas and then connecting them through diagrams, graphs, or other graphical representations. Mind mapping can help in logical thinking by allowing employees to approach a problem from multiple perspectives and connections, which can be useful in identifying potential solutions.

D. Flowcharting

Flowcharting is a visual representation of a process or system that can be used to highlight the various steps involved in a project or task. It enables logical thinking by providing an overview of the entire process, and the flow of events that lead to a successful outcome. It’s a helpful technique for employees who need to troubleshoot complex tasks with heavy dependencies.

E. Fishbone Diagram

Fishbone diagram or Ishikawa diagram is a problem-solving tool that helps individuals identify possible causes of an issue. In this technique, the problem is identified at the head of a fishbone shape, and contributing factors are shown on the bone itself. By detailing the problem and its causes, employees can gain a better understanding of the issue and the necessary steps for finding solutions.

Improving logical thinking in the workplace is crucial for any organization’s success. Using these techniques can help employees develop stronger analytical and critical thinking skills while promoting problem-solving abilities. With the right training and tools, employees can become more efficient and effective at their jobs, creating a more productive and innovative workforce.

Barriers to Logical Thinking in the Workplace

As important as logical thinking is in the workplace, various barriers can make it challenging to achieve. These barriers can stem from a negative mindset and attitudes, resistance to change, fear and uncertainty, poor communication and collaboration, and organizational culture.

A. Negative Mindset and Attitudes

Negativity is a significant barrier to logical thinking in the workplace. Employees with a negative mindset and attitude may exhibit pessimism, apathy, and low morale. Such employees may shy away from taking responsibility for tasks or take on tasks with minimal effort, which can lead to mistakes, missed opportunities, and subpar results.

B. Resistance to Change

Inertia often sets in when change is introduced into the workplace. Employees may resist changes in job roles, procedures, or technology, making it challenging to apply logical thinking to adapt to change. Rather than welcoming the change and the opportunity it presents, employees may grumble, question, or outright reject it, hindering the development of logical thinking skills.

C. Fear and Uncertainty

Fear and uncertainty are common problems in the workplace that limit logical thinking ability. Fear and uncertainty in the workplace may arise from various factors, including job insecurity, pending layoffs, or lack of job satisfaction. Employees facing such fears may avoid undertaking new responsibilities, fail to communicate effectively with colleagues, or restrict their contributions, limiting their and the organization’s potential.

D. Poor Communication and Collaboration

Communication and collaboration are essential aspects of logical thinking in the workplace. Poor communication and collaboration practices limit organizational productivity, and can hinder the adoption of logical thinking strategies. Employees may misunderstand or misinterpret one another, leading to errors, burnout, and low morale.

E. Organizational Culture

Organizational culture is the collective attitudes, values, and beliefs that shape the workplace environment. A workplace culture that does not prioritize logical thinking may limit employees’ ability to think critically, participate actively in problem-solving, or even stigmatize logical thinking’s importance. Organizations must nurture a culture of logical thinking that promotes openness, creativity, and innovation to remove the barriers to logical thinking in the workplace.

The barriers to logical thinking in the workplace are significant and multifaceted. Organizational leaders must create an environment that supports and nurtures logical thinking, promoting teamwork, communication, and collaboration to remove the barriers and empower employees to think critically, solve problems, and achieve results.

Examples of Logical Thinking in the Workplace

Logical thinking is essential in the workplace to help companies make informed decisions and solve complex problems. Here are five examples of how logical thinking is applied in various aspects of the workplace.

A. Analyzing Data to Improve Operations

Data analysis is a key component of logical thinking in the workplace. By examining data, companies can identify patterns, understand trends, and make data-driven decisions to improve operations. For example, a company may analyze sales data to identify the best-selling products, which can help improve inventory management and boost profits.

B. Developing Strategies to Address Business Challenges

Logical thinking also plays a crucial role in developing strategies to address business challenges. Companies must identify the root cause of a problem and develop a practical solution. By using analysis and critical thinking, businesses can develop effective strategies to address various challenges, such as declining sales or production issues.

C. Exploring New Market Opportunities

Companies must be able to adapt and keep up with changing market trends. A key aspect of logical thinking is the ability to identify new market opportunities and trends accurately. By exploring new market opportunities, companies can expand and grow, ultimately leading to increased profits.

D. Identifying Root Causes of Problems

Logical thinking is also used in identifying the root causes of problems. Often, issues occur because of more than one factor, making it challenging to identify the primary cause. By using logical thinking, companies can analyze data, gather insights, and identify the root cause of any problem, making it easier to develop effective solutions.

E. Enhancing Customer Experience

Logical thinking is also essential when it comes to enhancing customer experience. By analyzing customer behavior and feedback, companies can develop personalized strategies to improve the customer experience. For example, a company may use data analysis to identify common customer issues, enabling them to develop customized solutions that address the needs of individual customers.

Logical thinking is a valuable skill that plays a crucial role in various aspects of the workplace. Whether analyzing data, developing strategies or addressing business challenges, logical thinking is an essential skill for success in any line of work. Using the examples shared above, businesses can optimize their operations, increase customer satisfaction, and grow their business in today’s competitive market.

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Improve Your Critical Thinking Skills

To make good decisions, it’s important to think critically. And, yet, too many leaders accept the first solution proposed to them or don’t take the time to evaluate a topic from all sides. To guard against these mistakes, there are several things you can do to hone your critical thinking skills. First, question your assumptions, […]

To make good decisions, it’s important to think critically. And, yet, too many leaders accept the first solution proposed to them or don’t take the time to evaluate a topic from all sides. To guard against these mistakes, there are several things you can do to hone your critical thinking skills. First, question your assumptions, especially when the stakes are high. If you’re coming up with a new business strategy, for example, ask: Why is this the best way forward? What does the research say about our expectations for the future of the market? Second, poke at the logic. When evaluating arguments, consider if the evidence builds on itself to produce a sound conclusion. Is the logic supported by data at each point? Third, seek out fresh perspectives. It’s tempting to rely on your inner circle to help you think through these questions, but that won’t be productive if they all look and think like you. Get outside your bubble and ask different people to question and challenge your logic.

Source: Adapted from “3 Simple Habits to Improve Your Critical Thinking,” Helen Lee Bouygues

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What is Critical Thinking and Why is it Valuable in the Workplace?

• Articles and Resources
• > Personal Effectiveness and Preparing for Change
• > What is Critical Thinking and Why is it Valuable in the Workplace?

There are times at work when you simply have to “do.” A tight deadline, a demanding project outline, or a highly particular superior might mean that it makes sense to complete a task without too much mental tinkering. But work like this can be unsustainable and worse — it won’t leverage your ability to think critically.

There is value in thinking critically in every aspect of your life. From making decisions in your personal life, to interrogating the media you consume, to assessing your work with a critical eye, applying critical thinking is an essential skill everyone should be trying to hone.

At your workplace, critical thinking can distinguish you as a leader, and a valuable mind to bounce ideas off. It can help improve the quality of your work, and the perception those higher up the chain have of you.

Here’s what you need to know about critical thinking in the workplace:

What Exactly is “Critical Thinking”?

  In a nutshell, critical thinking is the ability to think reasonably, detaching yourself from personal bias, emotional responses, and subjective opinions. It involves using the data at hand to make a reasoned choice without falling prey to the temptations of doing things simply because they’ve always been done a certain way.

Critical thinking takes time. It might be quicker simply to take instruction at face value, or rely on the traditions of your team. But without analyzing the reasons behind decisions and tasks, it becomes extremely easy to adopt bad habits. This might be time-wasting meetings, inefficient uses of effort, or poor interactions with team members. Taking the time to ask “why” you’re doing something is the first step to thinking critically.

Sometimes, data is available which allows you to make reasoned decisions based on absolute facts. If you can show that a new best practice can objectively improve current processes with hard data, you’ve used the very basics of critical thinking. That said, actual numbers aren’t always available when making a decision. Real critical thinking involves taking a careful look at situations and making a decision based on what is known, not what is felt.

Why Is Critical Thinking Important in the Workplace?

The short answer to the above question is this: critical thinkers make the best decisions, most often. And in the workplace, where choices about how to complete tasks, communicate information, relate with coworkers, and develop strategy are so common, critical thinkers are extremely valuable.

A savvy hiring manager will make this part of the recruitment process. It’s pretty easy to gauge how someone is inclined to solve a problem — ask them how they would deal with a specific situation, and give them the opportunity to use their critical thinking skills, versus deferring to an emotional, or prescribed reaction. Employing people who can think and act reasonably will pay enormous dividends down the road.

Using your critical thinking skills in the workplace will define you as a problem solver. This is not only useful career-wise (although having upper-level people at your company think highly of you is undoubtedly a benefit) it also establishes you as a leader among your fellow team members. Demonstrating your ability to solve problems and accomplish goals effectively will help instill confidence in you with all your coworkers.

How to Use Critical Thinking in the Workplace

The first step to actually using critical thinking is approaching every situation with an open mind. You need to be receptive to all information available, not just the kind that satisfies your preconceived notions or personal biases. This can be easier said than done, of course — lessons learned and beliefs held are often done so with a reason. But when it comes to critical thinking, it’s important to analyze each situation independently.

Once you’ve analyzed a situation with an open mind, you need to consider how to communicate it properly. It’s all very well and good to approach situations with objective logic, but it doesn’t do you any favours to sound like  Mr. Spock  when you’re conveying your conclusions. Be tactful, patient and humble when you are explaining how and why you’ve come to decisions. Use data if available to support your findings, but understand that not everyone is able to remove emotion from situations.

The final, and perhaps least obvious, application with critical thinking is creativity. Often, getting creative means pushing boundaries and reshaping convention. This means taking a risk — one that can often be worth the reward. Using a critical thinking approach when getting creative can help you mitigate the risk, and better determine what value your creativity can bring. It will help you and your team try new things and reinvent current processes while hopefully not rocking the boat too much.

Learn More About Critical Thinking

Critical thinking is a valuable skill for all aspects of your life. It benefits problem solving, creativity, and teamwork. And it translates particularly well to the workplace, where it can distinguish you as a valuable employee and leader.

Taking the extra time to examine things objectively, make decisions based on logic, and communicate it tactfully will help you, those you work with, and your work goals prosper. To learn more about how to do that, have a look at our  Critical Thinking and Problem Solving for Effective Decision-Making   workshop and register today!

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The Importance of Logical Thinking in the Workplace

Definition & Examples of Logical Thinking

What Is Logical Thinking?

What is deductive reasoning, the importance of logical thinking, examples of logical thinking.

• How to Demonstrate Logical Thinking

What is logical thinking, and why is it important to employers? The word "logic" comes from the Greek word meaning "reason." Employers place a high value on workers who display strong logical thinking or reasoning skills because their  decision making  is based on factual data. In most cases, organizations don’t want employees making decisions influenced by emotions instead of facts. 

Logical thinkers observe and analyze phenomena, reactions, and feedback and then draw conclusions based on that input.  They can justify their strategies, actions, and decisions based on the facts they gather.

Logical thinkers don't go with their gut or develop a strategy because it "feels right." Logical thinking also requires clarifying assumptions and setting aside biases, as far as possible. Here's an example:

A sales representative modifies a presentation about a product to highlight its user-friendly qualities after receiving feedback from customers indicating that ease of use was the primary reason that they had purchased the product. 

Logical thinkers can also  reason deductively . They can identify an acceptable premise and apply it to situations that they encounter on the job. Here's an example:

An organization may work with a core belief that employees are more productive if they have control over the ways they carry out their responsibilities. A manager could demonstrate logical thinking using deductive reasoning by meeting with subordinates, communicating department goals, and structuring a brainstorming session for staff to decide methods for reaching those objectives. 

Logical thinking helps all employees process facts and implement reasonable solutions rather than acting solely on their emotions. A strategy set based on logic may also be more compelling to other employees than a feeling-based strategy. 

The following are some examples of logical thinking in the workplace. Take a look at this list, and think about situations at work where you have used logic and facts—rather than feelings—to work toward a solution or set a course of action.

• Conducting market research tests to gauge consumer reactions to a new product before devising an advertising strategy.
• Developing a recruiting profile for new sales representatives based on an assessment of the qualities of the company's most productive sales representatives.
• Recommending a strategy for quitting smoking after reviewing the latest overview studies on smoking cessation.
• Analyzing reviews by restaurant customers before structuring training protocols.
• Surveying employees about their preferences for employee benefits before finalizing contracts with vendors.
• Soliciting feedback from users about their experience with software before creating the next generation.
• Deciding who to designate as team leader after comparing the past evidence of leadership behaviors by prospective candidates.
• Interviewing departing employees to uncover patterns of unwanted turnover.
• Reaching out to colleagues at other organizations to discover high-impact practices before finalizing a strategy for the next cycle.
• Creating campaign slogans based on an assessment of hot-button issues for potential voters.
• A contractor recommending extra insulation, high-efficiency heating, cooling equipment and appliances, and a passive solar design to a customer who wants the most energy-efficient home possible.

How to Demonstrate Logical Thinking as a Candidate

During job interviews, you likely won't hear an  interview question  that directly mentions logical thinking. That is, interviewers won't say, "Tell me an example of a time you used logic at work." Instead, an interviewer may say, "Tell me about the steps you took to determine the next stages in that project you mentioned." Or, they may ask, "How would you respond if a newly launched product received negative feedback?" 

In your answers to questions like this, you want to outline the steps you'd take for the given scenario.

Walk through the process you'd use to arrive at a decision—or share an example of how you set a strategy in the past.

You can talk about what questions you asked, data you pulled, or research you analyzed to come to conclusions. This will help showcase your logical thinking skills. 

You can also emphasize logical thinking abilities in your resume or cover letter. Again, you'll just want to outline your process. For instance, instead of simply saying, "Created a new training program," you could add more details:

"Solicited and analyzed customer feedback, then created a new employee training program to address areas of weakness and standardize employee performance."

As a reminder, employers seek candidates with a track record of logical thinking because it ensures a smooth decision-making process. 

Springer. " Logical Reasoning and Learning ." Accessed June 15, 2021.

American Psychological Association. " Deductive Reasoning ." Accessed June 15, 2021.

July 27, 2022

The value of logical reasoning in business decisions, opher brayer.

Logical reasoning is what breaks down the walls of the false beliefs and biases we hold against events, people, or things. It helps to solve problems and challenges that we struggle with. Humans are creatures of habit and we love to follow our beliefs — even if they are incorrect. This makes it challenging at times to overcome our inherent bias or false beliefs.

What Is Logical Reasoning?

Logical reasoning is an orderly process for problem-solving. You work through a set of predefined rules that govern a particular scenario.

There are three basic types of logical reasoning:

• Deductive reasoning
• Inductive reasoning
• Abductive reasoning

Deductive Reasoning

Deductive reasoning puts aside beliefs and uses a formal set of logical rules or data to prove or disprove a hypothesis. It’s often used to answer specific questions.

For example: who is our ideal customer? Rather than relying on anecdotal evidence, a company would evaluate its data to determine the ideal customers. This objective measure can help sales and marketing teams to understand where best to put their efforts.

Inductive Reasoning

In some ways, inductive reasoning is the opposite of deductive reasoning. It involves looking at specific cases to derive a rule.

For example: when video versions of client testimonials are used in sales presentations, closing rates increase. Inductive reasoning shows that you should increase your use of video testimonials.

Abductive Reasoning

Abductive reasoning is similar to inductive reasoning in that you are looking at cases or observations to predict outcomes in cases where you have incomplete information. It’s common in healthcare where doctors try to diagnose patients using the symptoms they observe.

For example: when you’re developing a new project, you have to make some assumptions as to the feature set users will want. Your past experiences and interactions with your customers can help you make logical assumptions about what they want.

While adductive reasoning can help determine patterns and associations, it requires further testing for validation.

Why Is Logical Reasoning Important?

Logical reasoning is important in the workplace because it helps us to see clearly and to problem-solve issues. It brings clarity to issues and helps make sound decisions. Logical reasoning is important in our personal lives as well, because it helps us to make decisions more objectively.

Logical reasoning helps to:

• Find truths
• Help focus and solve problems
• Generate creative ideas
• Test assumptions
• Anticipate outcomes

Often, logical reasoning requires gathering underlying data. For example, companies trying to increase their odds of hiring successful salespeople may want to examine the qualities of their top performers to look for patterns. Companies may want to conduct exit interviews to better understand why there is turnover.

Rather than making assumptions, a logical reasoning framework provides a way for business leaders to gather and assess the facts they need to make better business decisions.

How Do Emotions Affect Logical Reasoning?

You might think of logic and emotion as opposites. Logic provides a way to think through things objectively without bias, while emotion can color our reasoning.

Many studies have shown that emotions can impact logical reasoning. For example, an individual’s emotions can impact outcomes. Specifically, those expressing negative emotions are more likely to deviate from the logical construct.

It’s important to control emotions when applying logical reasoning. This can be a challenge in business because you also have to account for the emotions of your customers in how they make decisions. We know, for example, that B2B buyers often make emotional decisions about whether to buy a product and then look for logical reasons to support their decision.

Logical Reasoning and Game Theory

Game theory involves making logical assumptions about how others will behave in the future. In business, this means taking into account what your competitors may do and evaluating how that will impact the decisions you make.

In some cases, you may have factual evidence of the direction a competitor is going, such as a new release about a new market they are entering or a product they are launching. In most cases, however, you need to anticipate the direction using inductive or abductive reasoning. Game theory provides the framework for analyzing your course of action most likely to produce the best outcomes considering how others are playing the game.

For example, you might see that there is a significant market for introducing a new product. Using game theory, you would draw on your knowledge of your competitors to anticipate how they would react and how that might impact your decision. Often, this plays out in logically thinking through scenarios and how that might affect you, such as:

• What if our competitor dramatically lowers prices to undercut us?
• What if your competitor gets their product to market first?
• What if your competitor exits the market?
• What if new competitors also enter the market?
• What if our underlying assumptions are wrong?

By examining the moves others may make, you can make better business decisions and be prepared if such moves do occur.

Can You Improve Your Logical Reasoning Skills?

One way to strengthen your logical thinking skills and reinforce their importance is to question things more critically. We often form long-held beliefs that are not valid or no longer valid. As such, it’s important to test assumptions regularly to make sure they still apply. It’s also important to learn to distinguish between data and inference. Gathered properly, data provides us with an objective measurement. However, it’s easy to make incorrect inferences from the data, such as assigning cause and effect where it doesn’t exist.

The more you use a logical framework and apply it to situations, the more it will become second nature. One logic framework that many business leaders use is a five-step process:

• Anticipating: Thinking about what is ahead
• Critical thinking: Questioning everything
• Interpretation: Objectively seek patterns and causal relationships
• Decisions: Make decisions about factual evidence you’ve evaluated
• Testing and Learning: Validating conclusions and learning from mistakes

Like anything else in life, you can improve your logical reasoning skills by practicing them. It may also help to get business coaching to provide an outside perspective. Learn more about  Impro.AI  and how we help you improve your logical reasoning skills. 

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Critical Thinking in Business Analysis: Why it Counts

“ Five percent of the people think; Ten percent of the people think they think; and the other eighty-five percent would rather die than think .”  ―  Thomas A. Edison

Business analysts are paid to think. Thinking is a force of habit that defines us and the quality of the decisions we make. If the numbers from Thomas Edison are anything to go by, our ability to think through situations should never be taken for granted.

Critical thinking is an extremely important quality that should be nurtured, refined and actively applied to every decision we make.

What exactly is Critical Thinking?

“Your mind is working at its best when you're being paranoid. You explore every avenue and possibility of your situation at high-speed and with total clarity.”  ―  Banksy ,  Banging Your Head Against a Brick Wall

In simple terms, critical thinking may be defined as " reasonable reflective thinking focused on deciding what to believe or do ". Another definition by the Critical Thinking Community is: "a mode of thinking, about any subject, content, or problem where the thinker improves the quality of his or her thinking by skilfully analyzing, assessing, and reconstructing reality. Critical thinking is self-directed, self-disciplined, self-monitored and self-corrective thinking."

Being critical is like being paranoid – Not taking everything you hear or read at face value. Critical thinking creates opportunities for exhaustive analysis which in turn, leads to well-informed decisions.

Why bother?

We need critical thinking for practically everything we do - academics, work and even in our personal lives. BAs should be able to hold logical debates from the beginning to the end. We are often required to think and speak quickly within a short frame of time. Our work also demands that we hypothesize connections between ideas while thinking on our feet. Thinking the right way the first time, can save a lot of rework down the line. We must be critical of our own ideas and other people’s ideas.

Being critical allows the BA to confirm which requirements are valid.

Don’t take what you hear or read at face value. Weigh up the evidence provided by stakeholders and consider the implications or consequences of their suggestions before making a recommendation. For example, a requirement may sound straightforward until you consider its impact. Will the requirement necessitate the inclusion of an associated requirement? Will allocating such a requirement to the first release affect the project deadline and available resources? Can the inclusion of the requirement be justified? For example, a stakeholder may state in simple terms, “ I need a report on the number of job applications we receive ”. Being critical implies drumming up questions like:

• Why is this report needed?  
• Who will be the recipient of the report and how will it be used?
• Is this report similar to any existing report?
• In what categories should the applications be presented?
• Which locations should the report cover?
• What is the anticipated frequency of use?
• In what format should the report be presented – Graphs or tabular form?

At the end of your analysis, you may discover that:  1) A similar report already exists which can be modified to suit the requirement, 2) The report may not be necessary at all – perhaps what the stakeholder really needs is a single functionality for adding up the total number of applications per month or 3) The frequency of use may imply that the requirement should be assigned a lower priority or even deferred till a later phase.

This hypothetical example of the application of critical thinking shows how a lot of time can be saved from the get-go as opposed to a situation where the analyst just takes the requirements at face value without finding out what the “real” requirements are.

In certain situations, a stakeholder may put forward a requirement that’s not necessarily tied to any business value but rather to their own increased convenience. Being critical allows the BA to distinguish between requirements that add value to the business and those that should be given a lesser priority.

There’s a huge difference between what a user wants and what they need. Being critical means separating “bells and whistles” functionality from the core functionality the system should deliver.

In seeking improvements, it’s also useful to consider if users have a valid justification for why they do things a certain way. You may find that when a person does things a certain way for so long, they may not have a valid reason for retaining these practices or even understand the reasons why these practices were encouraged in the first place. If the reasons for maintaining status quo are unclear and there are visible flaws in a process, there’s no reason not to improve it.

Being critical assists the BA in questioning stakeholder assumptions and concerns

Some assumptions or concerns are valid while others are not. If a stakeholder shares a concern, the onus is on the BA to investigate the concern and ascertain its validity. One of the things the BA may want to find out is if stakeholder concerns are “general” concerns shared by others or if they’re isolated concerns stemming from a single experience one stakeholder had in the past. For example, a stakeholder may state, “ O ur current system is slow – it doesn’t generate reports quickly enough ”. This statement requires further investigation. The BA should in this instance, verify how much data crunching is needed to generate the report, the speed of the network and if other users have encountered the same problem. The user for instance, could have been running a complex report over a poor network connection. Such claims should be investigated critically before recommendations are made.

The key takeaway is to be investigative in your approach; you never know what you may find.

Here's an interesting insight to critical thinking by Stever Robbins

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Critical Thinking and Decision-Making  - What is Critical Thinking?

Critical thinking and decision-making  -, what is critical thinking, critical thinking and decision-making what is critical thinking.

Critical Thinking and Decision-Making: What is Critical Thinking?

Lesson 1: what is critical thinking, what is critical thinking.

Critical thinking is a term that gets thrown around a lot. You've probably heard it used often throughout the years whether it was in school, at work, or in everyday conversation. But when you stop to think about it, what exactly is critical thinking and how do you do it ?

Watch the video below to learn more about critical thinking.

Simply put, critical thinking is the act of deliberately analyzing information so that you can make better judgements and decisions . It involves using things like logic, reasoning, and creativity, to draw conclusions and generally understand things better.

This may sound like a pretty broad definition, and that's because critical thinking is a broad skill that can be applied to so many different situations. You can use it to prepare for a job interview, manage your time better, make decisions about purchasing things, and so much more.

The process

As humans, we are constantly thinking . It's something we can't turn off. But not all of it is critical thinking. No one thinks critically 100% of the time... that would be pretty exhausting! Instead, it's an intentional process , something that we consciously use when we're presented with difficult problems or important decisions.

Improving your critical thinking

In order to become a better critical thinker, it's important to ask questions when you're presented with a problem or decision, before jumping to any conclusions. You can start with simple ones like What do I currently know? and How do I know this? These can help to give you a better idea of what you're working with and, in some cases, simplify more complex issues.  

Real-world applications

Let's take a look at how we can use critical thinking to evaluate online information . Say a friend of yours posts a news article on social media and you're drawn to its headline. If you were to use your everyday automatic thinking, you might accept it as fact and move on. But if you were thinking critically, you would first analyze the available information and ask some questions :

• What's the source of this article?
• Is the headline potentially misleading?
• What are my friend's general beliefs?
• Do their beliefs inform why they might have shared this?

After analyzing all of this information, you can draw a conclusion about whether or not you think the article is trustworthy.

Critical thinking has a wide range of real-world applications . It can help you to make better decisions, become more hireable, and generally better understand the world around you.

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Why Is Critical Thinking Important? A Survival Guide

Updated: December 7, 2023

Published: April 2, 2020

Why is critical thinking important? The decisions that you make affect your quality of life. And if you want to ensure that you live your best, most successful and happy life, you’re going to want to make conscious choices. That can be done with a simple thing known as critical thinking. Here’s how to improve your critical thinking skills and make decisions that you won’t regret.

What Is Critical Thinking?

You’ve surely heard of critical thinking, but you might not be entirely sure what it really means, and that’s because there are many definitions. For the most part, however, we think of critical thinking as the process of analyzing facts in order to form a judgment. Basically, it’s thinking about thinking.

How Has The Definition Evolved Over Time?

The first time critical thinking was documented is believed to be in the teachings of Socrates , recorded by Plato. But throughout history, the definition has changed.

Today it is best understood by philosophers and psychologists and it’s believed to be a highly complex concept. Some insightful modern-day critical thinking definitions include :

• “Reasonable, reflective thinking that is focused on deciding what to believe or do.”
• “Deciding what’s true and what you should do.”

The Importance Of Critical Thinking

Why is critical thinking important? Good question! Here are a few undeniable reasons why it’s crucial to have these skills.

1. Critical Thinking Is Universal

Critical thinking is a domain-general thinking skill. What does this mean? It means that no matter what path or profession you pursue, these skills will always be relevant and will always be beneficial to your success. They are not specific to any field.

2. Crucial For The Economy

Our future depends on technology, information, and innovation. Critical thinking is needed for our fast-growing economies, to solve problems as quickly and as effectively as possible.

3. Improves Language & Presentation Skills

In order to best express ourselves, we need to know how to think clearly and systematically — meaning practice critical thinking! Critical thinking also means knowing how to break down texts, and in turn, improve our ability to comprehend.

4. Promotes Creativity

By practicing critical thinking, we are allowing ourselves not only to solve problems but also to come up with new and creative ideas to do so. Critical thinking allows us to analyze these ideas and adjust them accordingly.

5. Important For Self-Reflection

Without critical thinking, how can we really live a meaningful life? We need this skill to self-reflect and justify our ways of life and opinions. Critical thinking provides us with the tools to evaluate ourselves in the way that we need to.

6. The Basis Of Science & Democracy

In order to have a democracy and to prove scientific facts, we need critical thinking in the world. Theories must be backed up with knowledge. In order for a society to effectively function, its citizens need to establish opinions about what’s right and wrong (by using critical thinking!).

Benefits Of Critical Thinking

We know that critical thinking is good for society as a whole, but what are some benefits of critical thinking on an individual level? Why is critical thinking important for us?

1. Key For Career Success

Critical thinking is crucial for many career paths. Not just for scientists, but lawyers , doctors, reporters, engineers , accountants, and analysts (among many others) all have to use critical thinking in their positions. In fact, according to the World Economic Forum, critical thinking is one of the most desirable skills to have in the workforce, as it helps analyze information, think outside the box, solve problems with innovative solutions, and plan systematically.

2. Better Decision Making

There’s no doubt about it — critical thinkers make the best choices. Critical thinking helps us deal with everyday problems as they come our way, and very often this thought process is even done subconsciously. It helps us think independently and trust our gut feeling.

3. Can Make You Happier!

While this often goes unnoticed, being in touch with yourself and having a deep understanding of why you think the way you think can really make you happier. Critical thinking can help you better understand yourself, and in turn, help you avoid any kind of negative or limiting beliefs, and focus more on your strengths. Being able to share your thoughts can increase your quality of life.

4. Form Well-Informed Opinions

There is no shortage of information coming at us from all angles. And that’s exactly why we need to use our critical thinking skills and decide for ourselves what to believe. Critical thinking allows us to ensure that our opinions are based on the facts, and help us sort through all that extra noise.

5. Better Citizens

One of the most inspiring critical thinking quotes is by former US president Thomas Jefferson: “An educated citizenry is a vital requisite for our survival as a free people.” What Jefferson is stressing to us here is that critical thinkers make better citizens, as they are able to see the entire picture without getting sucked into biases and propaganda.

6. Improves Relationships

While you may be convinced that being a critical thinker is bound to cause you problems in relationships, this really couldn’t be less true! Being a critical thinker can allow you to better understand the perspective of others, and can help you become more open-minded towards different views.

7. Promotes Curiosity

Critical thinkers are constantly curious about all kinds of things in life, and tend to have a wide range of interests. Critical thinking means constantly asking questions and wanting to know more, about why, what, who, where, when, and everything else that can help them make sense of a situation or concept, never taking anything at face value.

8. Allows For Creativity

Critical thinkers are also highly creative thinkers, and see themselves as limitless when it comes to possibilities. They are constantly looking to take things further, which is crucial in the workforce.

9. Enhances Problem Solving Skills

Those with critical thinking skills tend to solve problems as part of their natural instinct. Critical thinkers are patient and committed to solving the problem, similar to Albert Einstein, one of the best critical thinking examples, who said “It’s not that I’m so smart; it’s just that I stay with problems longer.” Critical thinkers’ enhanced problem-solving skills makes them better at their jobs and better at solving the world’s biggest problems. Like Einstein, they have the potential to literally change the world.

10. An Activity For The Mind

Just like our muscles, in order for them to be strong, our mind also needs to be exercised and challenged. It’s safe to say that critical thinking is almost like an activity for the mind — and it needs to be practiced. Critical thinking encourages the development of many crucial skills such as logical thinking, decision making, and open-mindness.

11. Creates Independence

When we think critically, we think on our own as we trust ourselves more. Critical thinking is key to creating independence, and encouraging students to make their own decisions and form their own opinions.

12. Crucial Life Skill

Critical thinking is crucial not just for learning, but for life overall! Education isn’t just a way to prepare ourselves for life, but it’s pretty much life itself. Learning is a lifelong process that we go through each and every day.

How to Think Critically

Now that you know the benefits of thinking critically, how do you actually do it?

How To Improve Your Critical Thinking

• Define Your Question: When it comes to critical thinking, it’s important to always keep your goal in mind. Know what you’re trying to achieve, and then figure out how to best get there.
• Gather Reliable Information: Make sure that you’re using sources you can trust — biases aside. That’s how a real critical thinker operates!
• Ask The Right Questions: We all know the importance of questions, but be sure that you’re asking the right questions that are going to get you to your answer.
• Look Short & Long Term: When coming up with solutions, think about both the short- and long-term consequences. Both of them are significant in the equation.
• Explore All Sides: There is never just one simple answer, and nothing is black or white. Explore all options and think outside of the box before you come to any conclusions.

How Is Critical Thinking Developed At School?

Critical thinking is developed in nearly everything we do. However, much of this important skill is encouraged to be practiced at school, and rightfully so! Critical thinking goes beyond just thinking clearly — it’s also about thinking for yourself.

When a teacher asks a question in class, students are given the chance to answer for themselves and think critically about what they learned and what they believe to be accurate. When students work in groups and are forced to engage in discussion, this is also a great chance to expand their thinking and use their critical thinking skills.

How Does Critical Thinking Apply To Your Career?

Once you’ve finished school and entered the workforce, your critical thinking journey only expands and grows from here!

Impress Your Employer

Employers value employees who are critical thinkers, ask questions, offer creative ideas, and are always ready to offer innovation against the competition. No matter what your position or role in a company may be, critical thinking will always give you the power to stand out and make a difference.

Careers That Require Critical Thinking

Some of many examples of careers that require critical thinking include:

• Human resources specialist
• Marketing associate
• Business analyst

Truth be told however, it’s probably harder to come up with a professional field that doesn’t require any critical thinking!

Photo by  Oladimeji Ajegbile  from  Pexels

What is someone with critical thinking skills capable of doing.

Someone with critical thinking skills is able to think rationally and clearly about what they should or not believe. They are capable of engaging in their own thoughts, and doing some reflection in order to come to a well-informed conclusion.

A critical thinker understands the connections between ideas, and is able to construct arguments based on facts, as well as find mistakes in reasoning.

The Process Of Critical Thinking

The process of critical thinking is highly systematic.

What Are Your Goals?

Critical thinking starts by defining your goals, and knowing what you are ultimately trying to achieve.

Once you know what you are trying to conclude, you can foresee your solution to the problem and play it out in your head from all perspectives.

What Does The Future Of Critical Thinking Hold?

The future of critical thinking is the equivalent of the future of jobs. In 2020, critical thinking was ranked as the 2nd top skill (following complex problem solving) by the World Economic Forum .

We are dealing with constant unprecedented changes, and what success is today, might not be considered success tomorrow — making critical thinking a key skill for the future workforce.

Why Is Critical Thinking So Important?

Why is critical thinking important? Critical thinking is more than just important! It’s one of the most crucial cognitive skills one can develop.

By practicing well-thought-out thinking, both your thoughts and decisions can make a positive change in your life, on both a professional and personal level. You can hugely improve your life by working on your critical thinking skills as often as you can.

Related Articles

Critical thinking definition

Critical thinking, as described by Oxford Languages, is the objective analysis and evaluation of an issue in order to form a judgement.

Active and skillful approach, evaluation, assessment, synthesis, and/or evaluation of information obtained from, or made by, observation, knowledge, reflection, acumen or conversation, as a guide to belief and action, requires the critical thinking process, which is why it's often used in education and academics.

Some even may view it as a backbone of modern thought.

However, it's a skill, and skills must be trained and encouraged to be used at its full potential.

People turn up to various approaches in improving their critical thinking, like:

• Developing technical and problem-solving skills
• Engaging in more active listening
• Actively questioning their assumptions and beliefs
• Seeking out more diversity of thought
• Opening up their curiosity in an intellectual way etc.

Is critical thinking useful in writing?

Critical thinking can help in planning your paper and making it more concise, but it's not obvious at first. We carefully pinpointed some the questions you should ask yourself when boosting critical thinking in writing:

• What information should be included?
• Which information resources should the author look to?
• What degree of technical knowledge should the report assume its audience has?
• What is the most effective way to show information?
• How should the report be organized?
• How should it be designed?
• What tone and level of language difficulty should the document have?

Usage of critical thinking comes down not only to the outline of your paper, it also begs the question: How can we use critical thinking solving problems in our writing's topic?

Let's say, you have a Powerpoint on how critical thinking can reduce poverty in the United States. You'll primarily have to define critical thinking for the viewers, as well as use a lot of critical thinking questions and synonyms to get them to be familiar with your methods and start the thinking process behind it.

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More From Forbes

The importance of self-leadership, and how it makes you a great leader.

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The Importance of Self-Leadership, and How It Makes You A Great Leader

A common trend in corporate America is to promote great individual contributors to leadership positions. However, these individuals need more training to be great leaders. Even with traditional leadership training, self-leadership is often ignored, explaining why most leaders struggle to succeed.

Honing self-leadership skills lets individuals see their teams more holistically. It helps them use a coaching leadership style and set boundaries effectively. It also helps them see their teams as well-rounded people, not worker bees. And even if these skills aren’t innate, you can still learn them. But first, let’s define self-leadership.

What is Self-Leadership?

Leading oneself is critical to personal and professional success, especially in today’s fast-paced world. Self-leadership influences and directs one’s thoughts, behaviors, and actions to achieve desired goals. Great leadership is built upon this foundation.

Self-leadership is about taking ownership of your life and consciously shaping your journey. Success lies in you. You must build the mindset, skills, and discipline to unlock your potential.

Think about the inspiring leaders you know in business, politics, or your personal life. What sets them apart is their unchanging ability to motivate and guide themselves. They can do this even when faced with adversity. These leaders are masters at managing themselves, which is the greatest skill. Because of that, they can make informed choices. They stay strong in hard times and work steadily towards their goals.

When you step into a leadership role, you must realize that the first thing is to lead yourself. You must be aware that the journey ahead may not be easy. It can be riddled with hurdles and setbacks. When these setbacks emerge, seeing them as a setup for a comeback makes you a great leader.

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Great leaders don’t buckle under pressure. People look up to them, and they must rise to the occasion. They step forward with innovative solutions to navigate obstacles. But that doesn’t mean they know it all. As a leader, it helps to lean on outside influences. These include friends, colleagues, coaches, and trustworthy mentors. You don’t have to make every decision on your own. Seek knowledge and education. Surround yourself with quality people. They will readily support you when times are tough.

The Power of Self-Directed Thinking

Self-leadership's core is managing your thoughts and internal dialogue. How you talk to yourself daily greatly affects your beliefs, emotions, and actions. Your mind is wired to react to events in your life, so your inner monologue directly affects your actions.

Imagine you face a big challenge. Your inner voice is full of doubt. It criticizes your abilities and warns of potential failure. Now imagine that you instead approach the same challenge with self-belief. You know the risks but focus on the opportunities for growth and success.

The difference in outcomes between those two mindsets can be staggering. Research conducted by Oxford University has shown that positive self-talk reduces stress and depression. It also boosts physical and mental health and even lengthens life. Changing your internal monologue from negative to positive or even neutral builds motivation, resilience, and courage, key ingredients for self-leadership.

The Importance of Self-Leadership When It Comes to Being a Great Leader

There's only one way to see self-leadership. It's the prerequisite for leading others well. After all, you can’t lead others unless you first lead yourself.

Self-leadership is not about controlling people or bossing them around. It's about intentionally taking charge of and creating your desired life. It’s about setting goals for yourself and influencing your emotions and behavior to reach them. It’s about leading by example. When leaders with great self-leadership are the decision-makers, engagement and collaboration numbers soar, and productivity and employee loyalty improve. Because, we all know, people don’t quit jobs; they quit bosses.

Benefits of Self-Leadership to You and Your Organization

Leading oneself may seem personal. However, the benefits of strong self-leadership skills go far beyond one person. Self-awareness, discipline, and intention are key to your career growth and the whole organization's success.

Employers increasingly seek out candidates who have mastered self-leadership. They recognize that these skills make teams more efficient, productive, and inspired.

For starters, self-leadership makes you a more efficient, productive worker. You can prioritize tasks. You limit distractions and stay laser-focused on your goals. In the end, it benefits you and contributes to your team's overall output and performance. Senior leaders can count on you to get the job done right without constant supervision.

In addition, self-leadership helps you stay motivated. It also helps you stay accountable, even when facing challenges. You’ve developed the mental toughness and grit to push through obstacles. Learn from setbacks, and continue striving towards your goals. This unwavering drive is infectious, inspiring those around you to up their game.

Your proactive, disciplined approach helps you build relationships. This, in turn, helps you get along with your colleagues. They see you as reliable and competent. You're a team player. They can count on you to contribute and pull your weight. This camaraderie and mutual respect are the bedrock of high-performing, cohesive organizations.

In the end, the best leaders have first mastered leading themselves. By being self-aware and making your own decisions, you become accountable for your actions. You motivate yourself to push forward and build your self-regulation and communication skills. This way, you achieve both your development goals and your organization’s goals. And that’s the true power of self-leadership.

Becoming Your Own Leader: The Path to Fulfilment

One of the key benefits of self-leadership is the sense of agency and control it offers. Guiding your actions brings purpose and fulfillment. It allows you to take complete ownership of your life to make choices that truly match your strengths and aspirations. By mastering self-leadership, you become the author of your own story. You stop being a passive character controlled by external forces.

With improved self-leadership, your team leadership skills improve as you start seeing your employees through the lens of increased emotional intelligence. You’re more equipped to set boundaries, communicate expectations, and leverage team strengths through increased awareness of self and team.

Communicating with executive stakeholders and leadership becomes more productive as your self-awareness, communication, and decision-making skills improve through self-leadership development.

A “bad day” occurs less frequently when you lead yourself first, as you have equipped yourself with the skills to manage your experiences. Emotional intelligence guides how you react to situations. Setting boundaries ensures respect and collaboration. Communication minimizes doubts and unifies the team.

Self-leadership doesn’t mean perfection; it’s accepting that when you make mistakes, you recognize them as learning opportunities to reach your goals rather than letting them define you. You’ll become a transformed person and an even better leader by cultivating the right mindset and skills.

Leadership starts with self. A leader’s struggles, personality, and life aren’t checked at their office door when they clock in. Learning to lead oneself is critical to being a great leader for other people and organizations. Mastering this skill is a continuous process as you learn and grow, and it is well worth the effort for your teams, companies, and yourself.

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