how to write speech in business communication

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How to write a speech that your audience remembers

Whether in a work meeting or at an investor panel, you might give a speech at some point. And no matter how excited you are about the opportunity, the experience can be nerve-wracking . 

But feeling butterflies doesn’t mean you can’t give a great speech. With the proper preparation and a clear outline, apprehensive public speakers and natural wordsmiths alike can write and present a compelling message. Here’s how to write a good speech you’ll be proud to deliver.

What is good speech writing?

Good speech writing is the art of crafting words and ideas into a compelling, coherent, and memorable message that resonates with the audience. Here are some key elements of great speech writing:

• It begins with clearly understanding the speech's purpose and the audience it seeks to engage. 
• A well-written speech clearly conveys its central message, ensuring that the audience understands and retains the key points. 
• It is structured thoughtfully, with a captivating opening, a well-organized body, and a conclusion that reinforces the main message. 
• Good speech writing embraces the power of engaging content, weaving in stories, examples, and relatable anecdotes to connect with the audience on both intellectual and emotional levels. 

Ultimately, it is the combination of these elements, along with the authenticity and delivery of the speaker , that transforms words on a page into a powerful and impactful spoken narrative.

What makes a good speech?

A great speech includes several key qualities, but three fundamental elements make a speech truly effective:

Clarity and purpose

Remembering the audience, cohesive structure.

While other important factors make a speech a home run, these three elements are essential for writing an effective speech.

The main elements of a good speech

The main elements of a speech typically include:

• Introduction: The introduction sets the stage for your speech and grabs the audience's attention. It should include a hook or attention-grabbing opening, introduce the topic, and provide an overview of what will be covered.
• Opening/captivating statement: This is a strong statement that immediately engages the audience and creates curiosity about the speech topics.
• Thesis statement/central idea: The thesis statement or central idea is a concise statement that summarizes the main point or argument of your speech. It serves as a roadmap for the audience to understand what your speech is about.
• Body: The body of the speech is where you elaborate on your main points or arguments. Each point is typically supported by evidence, examples, statistics, or anecdotes. The body should be organized logically and coherently, with smooth transitions between the main points.
• Supporting evidence: This includes facts, data, research findings, expert opinions, or personal stories that support and strengthen your main points. Well-chosen and credible evidence enhances the persuasive power of your speech.
• Transitions: Transitions are phrases or statements that connect different parts of your speech, guiding the audience from one idea to the next. Effective transitions signal the shifts in topics or ideas and help maintain a smooth flow throughout the speech.
• Counterarguments and rebuttals (if applicable): If your speech involves addressing opposing viewpoints or counterarguments, you should acknowledge and address them. Presenting counterarguments makes your speech more persuasive and demonstrates critical thinking.
• Conclusion: The conclusion is the final part of your speech and should bring your message to a satisfying close. Summarize your main points, restate your thesis statement, and leave the audience with a memorable closing thought or call to action.
• Closing statement: This is the final statement that leaves a lasting impression and reinforces the main message of your speech. It can be a call to action, a thought-provoking question, a powerful quote, or a memorable anecdote.
• Delivery and presentation: How you deliver your speech is also an essential element to consider. Pay attention to your tone, body language, eye contact , voice modulation, and timing. Practice and rehearse your speech, and try using the 7-38-55 rule to ensure confident and effective delivery.

While the order and emphasis of these elements may vary depending on the type of speech and audience, these elements provide a framework for organizing and delivering a successful speech.

How to structure a good speech

You know what message you want to transmit, who you’re delivering it to, and even how you want to say it. But you need to know how to start, develop, and close a speech before writing it. 

Think of a speech like an essay. It should have an introduction, conclusion, and body sections in between. This places ideas in a logical order that the audience can better understand and follow them. Learning how to make a speech with an outline gives your storytelling the scaffolding it needs to get its point across.

Here’s a general speech structure to guide your writing process:

• Explanation 1
• Explanation 2
• Explanation 3

How to write a compelling speech opener

Some research shows that engaged audiences pay attention for only 15 to 20 minutes at a time. Other estimates are even lower, citing that people stop listening intently in fewer than 10 minutes . If you make a good first impression at the beginning of your speech, you have a better chance of interesting your audience through the middle when attention spans fade. 

Implementing the INTRO model can help grab and keep your audience’s attention as soon as you start speaking. This acronym stands for interest, need, timing, roadmap, and objectives, and it represents the key points you should hit in an opening. 

Here’s what to include for each of these points: 

• Interest : Introduce yourself or your topic concisely and speak with confidence . Write a compelling opening statement using relevant data or an anecdote that the audience can relate to.
• Needs : The audience is listening to you because they have something to learn. If you’re pitching a new app idea to a panel of investors, those potential partners want to discover more about your product and what they can earn from it. Read the room and gently remind them of the purpose of your speech. 
• Timing : When appropriate, let your audience know how long you’ll speak. This lets listeners set expectations and keep tabs on their own attention span. If a weary audience member knows you’ll talk for 40 minutes, they can better manage their energy as that time goes on. 
• Routemap : Give a brief overview of the three main points you’ll cover in your speech. If an audience member’s attention starts to drop off and they miss a few sentences, they can more easily get their bearings if they know the general outline of the presentation.
• Objectives : Tell the audience what you hope to achieve, encouraging them to listen to the end for the payout. 

Writing the middle of a speech

The body of your speech is the most information-dense section. Facts, visual aids, PowerPoints — all this information meets an audience with a waning attention span. Sticking to the speech structure gives your message focus and keeps you from going off track, making everything you say as useful as possible.

Limit the middle of your speech to three points, and support them with no more than three explanations. Following this model organizes your thoughts and prevents you from offering more information than the audience can retain. 

Using this section of the speech to make your presentation interactive can add interest and engage your audience. Try including a video or demonstration to break the monotony. A quick poll or survey also keeps the audience on their toes. 

Wrapping the speech up

To you, restating your points at the end can feel repetitive and dull. You’ve practiced countless times and heard it all before. But repetition aids memory and learning , helping your audience retain what you’ve told them. Use your speech’s conclusion to summarize the main points with a few short sentences.

Try to end on a memorable note, like posing a motivational quote or a thoughtful question the audience can contemplate once they leave. In proposal or pitch-style speeches, consider landing on a call to action (CTA) that invites your audience to take the next step.

How to write a good speech

If public speaking gives you the jitters, you’re not alone. Roughly 80% of the population feels nervous before giving a speech, and another 10% percent experiences intense anxiety and sometimes even panic. 

The fear of failure can cause procrastination and can cause you to put off your speechwriting process until the last minute. Finding the right words takes time and preparation, and if you’re already feeling nervous, starting from a blank page might seem even harder.

But putting in the effort despite your stress is worth it. Presenting a speech you worked hard on fosters authenticity and connects you to the subject matter, which can help your audience understand your points better. Human connection is all about honesty and vulnerability, and if you want to connect to the people you’re speaking to, they should see that in you.

1. Identify your objectives and target audience

Before diving into the writing process, find healthy coping strategies to help you stop worrying . Then you can define your speech’s purpose, think about your target audience, and start identifying your objectives. Here are some questions to ask yourself and ground your thinking : 

• What purpose do I want my speech to achieve? 
• What would it mean to me if I achieved the speech’s purpose?
• What audience am I writing for? 
• What do I know about my audience? 
• What values do I want to transmit? 
• If the audience remembers one take-home message, what should it be? 
• What do I want my audience to feel, think, or do after I finish speaking? 
• What parts of my message could be confusing and require further explanation?

2. Know your audience

Understanding your audience is crucial for tailoring your speech effectively. Consider the demographics of your audience, their interests, and their expectations. For instance, if you're addressing a group of healthcare professionals, you'll want to use medical terminology and data that resonate with them. Conversely, if your audience is a group of young students, you'd adjust your content to be more relatable to their experiences and interests. 

3. Choose a clear message

Your message should be the central idea that you want your audience to take away from your speech. Let's say you're giving a speech on climate change. Your clear message might be something like, "Individual actions can make a significant impact on mitigating climate change." Throughout your speech, all your points and examples should support this central message, reinforcing it for your audience.

4. Structure your speech

Organizing your speech properly keeps your audience engaged and helps them follow your ideas. The introduction should grab your audience's attention and introduce the topic. For example, if you're discussing space exploration, you could start with a fascinating fact about a recent space mission. In the body, you'd present your main points logically, such as the history of space exploration, its scientific significance, and future prospects. Finally, in the conclusion, you'd summarize your key points and reiterate the importance of space exploration in advancing human knowledge.

5. Use engaging content for clarity

Engaging content includes stories, anecdotes, statistics, and examples that illustrate your main points. For instance, if you're giving a speech about the importance of reading, you might share a personal story about how a particular book changed your perspective. You could also include statistics on the benefits of reading, such as improved cognitive abilities and empathy.

6. Maintain clarity and simplicity

It's essential to communicate your ideas clearly. Avoid using overly technical jargon or complex language that might confuse your audience. For example, if you're discussing a medical breakthrough with a non-medical audience, explain complex terms in simple, understandable language.

7. Practice and rehearse

Practice is key to delivering a great speech. Rehearse multiple times to refine your delivery, timing, and tone. Consider using a mirror or recording yourself to observe your body language and gestures. For instance, if you're giving a motivational speech, practice your gestures and expressions to convey enthusiasm and confidence.

8. Consider nonverbal communication

Your body language, tone of voice, and gestures should align with your message . If you're delivering a speech on leadership, maintain strong eye contact to convey authority and connection with your audience. A steady pace and varied tone can also enhance your speech's impact.

9. Engage your audience

Engaging your audience keeps them interested and attentive. Encourage interaction by asking thought-provoking questions or sharing relatable anecdotes. If you're giving a speech on teamwork, ask the audience to recall a time when teamwork led to a successful outcome, fostering engagement and connection.

10. Prepare for Q&A

Anticipate potential questions or objections your audience might have and prepare concise, well-informed responses. If you're delivering a speech on a controversial topic, such as healthcare reform, be ready to address common concerns, like the impact on healthcare costs or access to services, during the Q&A session.

By following these steps and incorporating examples that align with your specific speech topic and purpose, you can craft and deliver a compelling and impactful speech that resonates with your audience.

Tools for writing a great speech

There are several helpful tools available for speechwriting, both technological and communication-related. Here are a few examples:

• Word processing software: Tools like Microsoft Word, Google Docs, or other word processors provide a user-friendly environment for writing and editing speeches. They offer features like spell-checking, grammar correction, formatting options, and easy revision tracking.
• Presentation software: Software such as Microsoft PowerPoint or Google Slides is useful when creating visual aids to accompany your speech. These tools allow you to create engaging slideshows with text, images, charts, and videos to enhance your presentation.
• Speechwriting Templates: Online platforms or software offer pre-designed templates specifically for speechwriting. These templates provide guidance on structuring your speech and may include prompts for different sections like introductions, main points, and conclusions.
• Rhetorical devices and figures of speech: Rhetorical tools such as metaphors, similes, alliteration, and parallelism can add impact and persuasion to your speech. Resources like books, websites, or academic papers detailing various rhetorical devices can help you incorporate them effectively.
• Speechwriting apps: Mobile apps designed specifically for speechwriting can be helpful in organizing your thoughts, creating outlines, and composing a speech. These apps often provide features like voice recording, note-taking, and virtual prompts to keep you on track.
• Grammar and style checkers: Online tools or plugins like Grammarly or Hemingway Editor help improve the clarity and readability of your speech by checking for grammar, spelling, and style errors. They provide suggestions for sentence structure, word choice, and overall tone.
• Thesaurus and dictionary: Online or offline resources such as thesauruses and dictionaries help expand your vocabulary and find alternative words or phrases to express your ideas more effectively. They can also clarify meanings or provide context for unfamiliar terms.
• Online speechwriting communities: Joining online forums or communities focused on speechwriting can be beneficial for getting feedback, sharing ideas, and learning from experienced speechwriters. It's an opportunity to connect with like-minded individuals and improve your public speaking skills through collaboration.

Remember, while these tools can assist in the speechwriting process, it's essential to use them thoughtfully and adapt them to your specific needs and style. The most important aspect of speechwriting remains the creativity, authenticity, and connection with your audience that you bring to your speech.

5 tips for writing a speech

Behind every great speech is an excellent idea and a speaker who refined it. But a successful speech is about more than the initial words on the page, and there are a few more things you can do to help it land.

Here are five more tips for writing and practicing your speech:

1. Structure first, write second

If you start the writing process before organizing your thoughts, you may have to re-order, cut, and scrap the sentences you worked hard on. Save yourself some time by using a speech structure, like the one above, to order your talking points first. This can also help you identify unclear points or moments that disrupt your flow.

2. Do your homework

Data strengthens your argument with a scientific edge. Research your topic with an eye for attention-grabbing statistics, or look for findings you can use to support each point. If you’re pitching a product or service, pull information from company metrics that demonstrate past or potential successes. 

Audience members will likely have questions, so learn all talking points inside and out. If you tell investors that your product will provide 12% returns, for example, come prepared with projections that support that statement.

3. Sound like yourself

Memorable speakers have distinct voices. Think of Martin Luther King Jr’s urgent, inspiring timbre or Oprah’s empathetic, personal tone . Establish your voice — one that aligns with your personality and values — and stick with it. If you’re a motivational speaker, keep your tone upbeat to inspire your audience . If you’re the CEO of a startup, try sounding assured but approachable. 

4. Practice

As you practice a speech, you become more confident , gain a better handle on the material, and learn the outline so well that unexpected questions are less likely to trip you up. Practice in front of a colleague or friend for honest feedback about what you could change, and speak in front of the mirror to tweak your nonverbal communication and body language .

5. Remember to breathe

When you’re stressed, you breathe more rapidly . It can be challenging to talk normally when you can’t regulate your breath. Before your presentation, try some mindful breathing exercises so that when the day comes, you already have strategies that will calm you down and remain present . This can also help you control your voice and avoid speaking too quickly.

How to ghostwrite a great speech for someone else

Ghostwriting a speech requires a unique set of skills, as you're essentially writing a piece that will be delivered by someone else. Here are some tips on how to effectively ghostwrite a speech:

• Understand the speaker's voice and style : Begin by thoroughly understanding the speaker's personality, speaking style, and preferences. This includes their tone, humor, and any personal anecdotes they may want to include.
• Interview the speaker : Have a detailed conversation with the speaker to gather information about their speech's purpose, target audience, key messages, and any specific points they want to emphasize. Ask for personal stories or examples they may want to include.
• Research thoroughly : Research the topic to ensure you have a strong foundation of knowledge. This helps you craft a well-informed and credible speech.
• Create an outline : Develop a clear outline that includes the introduction, main points, supporting evidence, and a conclusion. Share this outline with the speaker for their input and approval.
• Write in the speaker's voice : While crafting the speech, maintain the speaker's voice and style. Use language and phrasing that feel natural to them. If they have a particular way of expressing ideas, incorporate that into the speech.
• Craft a captivating opening : Begin the speech with a compelling opening that grabs the audience's attention. This could be a relevant quote, an interesting fact, a personal anecdote, or a thought-provoking question.
• Organize content logically : Ensure the speech flows logically, with each point building on the previous one. Use transitions to guide the audience from one idea to the next smoothly.
• Incorporate engaging stories and examples : Include anecdotes, stories, and real-life examples that illustrate key points and make the speech relatable and memorable.
• Edit and revise : Edit the speech carefully for clarity, grammar, and coherence. Ensure the speech is the right length and aligns with the speaker's time constraints.
• Seek feedback : Share drafts of the speech with the speaker for their feedback and revisions. They may have specific changes or additions they'd like to make.
• Practice delivery : If possible, work with the speaker on their delivery. Practice the speech together, allowing the speaker to become familiar with the content and your writing style.
• Maintain confidentiality : As a ghostwriter, it's essential to respect the confidentiality and anonymity of the work. Do not disclose that you wrote the speech unless you have the speaker's permission to do so.
• Be flexible : Be open to making changes and revisions as per the speaker's preferences. Your goal is to make them look good and effectively convey their message.
• Meet deadlines : Stick to agreed-upon deadlines for drafts and revisions. Punctuality and reliability are essential in ghostwriting.
• Provide support : Support the speaker during their preparation and rehearsal process. This can include helping with cue cards, speech notes, or any other materials they need.

Remember that successful ghostwriting is about capturing the essence of the speaker while delivering a well-structured and engaging speech. Collaboration, communication, and adaptability are key to achieving this.

Give your best speech yet

Learn how to make a speech that’ll hold an audience’s attention by structuring your thoughts and practicing frequently. Put the effort into writing and preparing your content, and aim to improve your breathing, eye contact , and body language as you practice. The more you work on your speech, the more confident you’ll become.

The energy you invest in writing an effective speech will help your audience remember and connect to every concept. Remember: some life-changing philosophies have come from good speeches, so give your words a chance to resonate with others. You might even change their thinking.

Boost your speech skills

Enhance your public speaking with personalized coaching tailored to your needs

Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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Module 7: Public Speaking

Developing an effective speech, learning outcomes.

• Identify the five steps of developing an effective speech

Let’s assume you see the value in developing public speaking as a skill. Where do you start? A good warm-up exercise is to watch a few TED Talks , organized by topic and popularity, among other categories. If you prefer to proceed straight to the cream of the crop, Steve Jobs’ classic “How to Live Before You Die” speech delivered at Stanford University’s 2005 commencement is excellent inspiration and perspective—for life as well as for speaking. If you watch a few talks, you’ll notice that each presenter has a unique message and style that makes him or her compelling. This is a key point. While we all learn process and technique by copying the masters, as legions of artists have done before us, the artistry (and magic, from the audience’s standpoint) is in finding your own voice and developing your personal style. In practical terms, this means that you also have to develop and curate your own material using your life experience, insights, and observations to illustrate your points.

U.S. Supreme Court Justice Sonia Sotomayor giving a speech.

Whether you’re facing a blank sheet of paper or a blank screen, the start is always the hardest part of a speaking project. We’re going to work through that obstacle by following this five-step jump start.

• Choose your topic
• Develop your benefit statement
• Develop your positioning statement
• Derive your title
• Create your content

Choose Your Topic

For perspective on topics, you can scan the 194 topics used by the National Speakers Association (click on “Browse the complete topic list”). If there’s a conference or Chamber of Commerce or professional association event you want to speak at, scan the associated website(s), social media posts, and publications to get a sense of what topics might be a good fit. In choosing your topic, consider your experience and expertise. That’s not to say that you need to be an acknowledged expert on a particular topic—that’s where research comes in—but you do need to have an interest in the topic and a base level of credibility. Although there are hundreds of potential topics, it’s very likely that a particular topic has already been covered a number of times by a number of people. Given that, the essential question is what can you bring to the topic that others haven’t? That is, how can you approach an exhausted topic with fresh eyes to make it feel new and engaging?

Develop Your Benefit Statement

Once you’ve decided on a topic, the next step is to develop a one to two sentence benefit statement that supports your credibility as a speaker on that topic. The benefit statement should answer the question: why you? This is similar to the process you would go through in pitching an article to a publisher. What is the unique value—experience, expertise, point of view—that you bring to the topic? For different frames of reference on benefit statements, scan the speaker bios and bylines of writers that cover topics of interest to you.

Develop Your Positioning Statement

The positioning statement is an expansion of the last step that tailors your benefit statement to a specific audience. Working through this step helps you clarify who your audience is and what you will be presenting to them. Although the positioning statement is for internal purposes, the focus is external—what’s the ROA (return on attention) for the audience? Don’t skip this step; it will help you focus your thoughts, minimize interesting but off-point digressions, and help maintain a coherent structure and flow through the research, writing, editing, and ultimately, speaking phases.

Develop Your Title

In moving from your positioning statement to the speech title, think of your speech as a product or service—what would prompt someone to “buy” what you’re offering? Your title is a pitch—or your bid for the audience’s attention. To get to that pitch, select a few key words from your positioning statement and brainstorm a compelling headline. For additional insight and exercises, read Larry Kim’s Inc article, “ 30 Ideas for Super Clickable Blog Headlines ,” explore the BBC News resources on writing headlines , or watch the “How to Write a Hook” YouTube video . You may also want to browse the titles of articles and blogs posted to your target audience’s (i.e., industry or professional association) websites and publications. Remember that as you develop your content, your title might need some adjusting. If you don’t need to submit your title far in advance (to be printed in a brochure or program), revisit it once your content is complete to make sure it still fits. If you do need to submit it before your content is fully developed, try to leave a little wiggle room and not make it too specific regarding the conclusions you might come to.

Develop Your Content

Once you have your title and framework from your positioning statement, you’re ready to start developing your content. Of course, you’ve been building useful content all along through your life experiences. Reflect on the relevant lessons you’ve learned, and make note of some of the experiences—a key quote or visual, an emotion or insight, people or places. Use these events as possible connections to consider and, if applicable, work them in to your speech to illustrate your points. Research is a skill, and art, unto itself (refer to the Washington University librarians’ Conducting Research pages for additional tips and resources), but a good jumping-off point is doing an internet search of your keywords. If you have lead time, you can set up a Google Alert to monitor relevant news and developments. It can also be helpful to find and follow subject-matter experts for your topic and tune in to current trends. To do this, conduct “ best of ” searches to find thought leaders. You may achieve both objectives in one search, as in this Forbes article: “ Top Shopping Trends of 2018: Retail Experts Share What to Watch for Next Year ,” one of the results in a search for “ best retail marketers .”

Reminder : Remember to document your sources! Include citations in your written speech in order to give credit where credit is due and to be able to follow-up on any related audience questions.

Practice Question

There you have it! A simple process for sidestepping writer’s or speaker’s block. Next, we’ll discuss another common sticking point: how to open your speech.

• Developing an Effective Speech. Authored by : Nina Burokas. Provided by : Lumen Learning. License : CC BY: Attribution
• Image of Sonia Sotomayor giving a speech. Authored by : Gage Skidmore. Located at : https://commons.wikimedia.org/wiki/File:Sonia_Sotomayor_(32342597022).jpg . License : CC BY: Attribution

10 Tips for Improving Your Public Speaking Skills

Few are immune to the fear of public speaking. Marjorie North offers 10 tips for speakers to calm the nerves and deliverable memorable orations.

Marjorie North

Snakes? Fine. Flying? No problem. Public speaking? Yikes! Just thinking about public speaking — routinely described as one of the greatest (and most common) fears — can make your palms sweat. But there are many ways to tackle this anxiety and learn to deliver a memorable speech.

In part one of this series,  Mastering the Basics of Communication , I shared strategies to improve how you communicate. In part two, How to Communicate More Effectively in the Workplace , I examined how to apply these techniques as you interact with colleagues and supervisors in the workplace. For the third and final part of this series, I’m providing you with public speaking tips that will help reduce your anxiety, dispel myths, and improve your performance.

Here Are My 10 Tips for Public Speaking:

1. nervousness is normal. practice and prepare.

All people feel some physiological reactions like pounding hearts and trembling hands. Do not associate these feelings with the sense that you will perform poorly or make a fool of yourself. Some nerves are good. The adrenaline rush that makes you sweat also makes you more alert and ready to give your best performance.

The best way to overcome anxiety is to prepare, prepare, and prepare some more. Take the time to go over your notes several times. Once you have become comfortable with the material, practice — a lot. Videotape yourself, or get a friend to critique your performance.

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2. Know Your Audience. Your Speech Is About Them, Not You.

Before you begin to craft your message, consider who the message is intended for. Learn as much about your listeners as you can. This will help you determine your choice of words, level of information, organization pattern, and motivational statement.

3. Organize Your Material in the Most Effective Manner to Attain Your Purpose.

Create the framework for your speech. Write down the topic, general purpose, specific purpose, central idea, and main points. Make sure to grab the audience’s attention in the first 30 seconds.

4. Watch for Feedback and Adapt to It.

Keep the focus on the audience. Gauge their reactions, adjust your message, and stay flexible. Delivering a canned speech will guarantee that you lose the attention of or confuse even the most devoted listeners.

5. Let Your Personality Come Through.

Be yourself, don’t become a talking head — in any type of communication. You will establish better credibility if your personality shines through, and your audience will trust what you have to say if they can see you as a real person.

6. Use Humor, Tell Stories, and Use Effective Language.

Inject a funny anecdote in your presentation, and you will certainly grab your audience’s attention. Audiences generally like a personal touch in a speech. A story can provide that.

7. Don’t Read Unless You Have to. Work from an Outline.

Reading from a script or slide fractures the interpersonal connection. By maintaining eye contact with the audience, you keep the focus on yourself and your message. A brief outline can serve to jog your memory and keep you on task.

8. Use Your Voice and Hands Effectively. Omit Nervous Gestures.

Nonverbal communication carries most of the message. Good delivery does not call attention to itself, but instead conveys the speaker’s ideas clearly and without distraction.

9. Grab Attention at the Beginning, and Close with a Dynamic End.

Do you enjoy hearing a speech start with “Today I’m going to talk to you about X”? Most people don’t. Instead, use a startling statistic, an interesting anecdote, or concise quotation. Conclude your speech with a summary and a strong statement that your audience is sure to remember.

10. Use Audiovisual Aids Wisely.

Too many can break the direct connection to the audience, so use them sparingly. They should enhance or clarify your content, or capture and maintain your audience’s attention.

Practice Does Not Make Perfect

Good communication is never perfect, and nobody expects you to be perfect. However, putting in the requisite time to prepare will help you deliver a better speech. You may not be able to shake your nerves entirely, but you can learn to minimize them.

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About the Author

North is a consultant for political candidates, physicians, and lawyers, and runs a private practice specializing in public speaking, and executive communication skills. Previously, she was the clinical director in the department of speech and language pathology and audiology at Northeastern University.

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Best tips 1: how to write a successful business speech

How to write a successful business speech?  It’s extraordinary how many brilliant business people don’t get it right.  And how simple it is to write something really compelling.

Whether the business speech is at an external conference, an internal meeting or a big pitch, there is a tendency for the speaker to:

• Begin slowly and safely (running through numbers, listing the agenda)
• Structure the speech around a series of ‘key points’ they wish to make (often rising well into double figures!)
• Carry on for too long
• Use phrases like “Another crucial point is …”
• Leave the audience wondering quite what they were meant to focus on or remember.

Getting it right is so simple and satisfying.  Here are three tips to ensure you write a successful business speech:

Your main problem is that you know too much about your subject.  More than any member of your audience will ever need to digest.  So don’t start by listing all the things you need to say. Ask yourself a crucial question:

If there was one thing the audience could remember the following day, what would it be?

That tip alone has  transformed  the way a number of our clients think about their speeches.

Then put yourself in their shoes.  What matters to them?  What will hook them in?  What’s worrying them?  What will inspire?  How can you use that understanding to ensure your key message will be heard and remembered?

That’s relevance in a  nutshell.  Switching the ‘features’ of your subject into ‘benefits’ that will be impossible for your audience to ignore.

So don’t fall into the trap of writing a speech structured around ‘ who we are’, ‘what we do ‘ and ‘ where we’re based ‘.

Switch it into “ I know what you want to hear”  or “ I know what’s worrying you”  or “ If there’s one thing I’d love you to take away from this …”

Originality

Relevance alone isn’t enough.  Particularly if your audience have heard it all before.  You also need to speak to them in a new way.

Originality is easy.  It means linking two different things together in a relevant way.  Or starting with a story that brings your message to life. You could tell a story or explode a myth.

A client of mine flew to South Africa to give a speech about technological change in her industry.  She approached it by talking her audience through her journey, illustrating it with how technology had effected each stage, from booking her ticket to choosing her accommodation.  It allowed her to keep it light and self-deprecating, making serious points as ‘evidence’ in an argument rather than just listing them.  She received the only standing ovation of the event.

Another client working in property told the story of an octogenarian living in a managed London apartment who shot pigeons with an air-gun from her bedroom window.  Original, true and the audience literally couldn’t wait to hear what was going to come next!

Why would you want to speak for an hour if you can get your key message across in fifteen minutes.? There is ample proof that audiences begin to lose concentration somewhere between eight and ten minutes in.  It’s no coincidence that TED talks are limited to 18.

Put yourself in your audience’s shoes.  How many times have you sat down to listen to a senior executive giving a speech and wished they’d wrapped things up in half the time?  Ever felt your mind wandering or started subtly checking emails? There’s just no excuse for wasting anyone’s time simply for the sake of filling a slot.  Better to leave them inspired and wanting more.

Because there is nothing worse than a speaker who takes two minutes to introduce himself and then uses long, winding sentences like this one to make a point that could have been made much more clearly in far less time and using far fewer words.

Brevity’s not just about speaking for less time, it’s about using shorter, punchier sentences.

With time to pause.

To collect your thoughts.

And to really EMPHASISE key words.

If you have a long, technical passage …

… split it up like this …

… allowing the dots to give your audience time to absorb what you said last.

Try to avoid convoluted ways of explaining something simple.  For example:

“The problem with playing three centre forwards is that each forward is based in the attacking third of the pitch which can leave a massive gap in midfield to be filled by less players, meaning that the defence gets pulled out of shape.”

Could be changed to:

“Selecting three forwards can leave holes behind them in midfield …

… that defenders are forced to cover.”

Finally, remember this sad truth:

A day after you have spoken, few of your audience will remember your key message, fewer still will have remembered your second message, and only a handful will remember more than one example you highlighted.

So see if you can compact a twenty minute speech into fifteen, and don’t worry about being too brief.

If you’d like some help writing a successful business speech, please give us a call .  We’ll keep it relevant, brief and we’ll do our very best to be original!

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Learning Objective

• Identify and understand how to use at least five different organizing principles for a speech.

There are many different ways to organize a speech, and none is “better” or “more correct” than the others. The choice of an organizing principle , or a core assumption around which everything else is arranged, depends on the subject matter, the rhetorical situation, and many other factors, including your preference as speaker.

The left column of Table 12.6 “Sample Organizing Principles for a Speech” presents seventeen different organizing principles to consider. The center column explains how the principle works, and the right column provides an applied example based on our sample speech about the First Transcontinental Railroad. For example, using a biographical organizing principle, you might describe the journey of the Lewis and Clark expedition in 1804; the signing of the Pacific Railroad Act in 1862, and the completion of the first Transcontinental Express train trip in 1876. As another example, using a spatial organizing principle, you might describe the mechanics of how a steam locomotive engine works to turn the train wheels, which move on a track to travel across distances.

As you read each organizational structure, consider how the main points and subheadings might change or be adapted to meet each pattern.

Table 12.6 Sample Organizing Principles for a Speech

Key Takeaway

A speech may be organized according to any of many different organizing principles.

• Choose at least three different organizing principles from the left column of Table 12.6 “Sample Organizing Principles for a Speech” . Take the thesis of a speech you are preparing and write an applied example, similar to the ones provided about the First Transcontinental Railroad that shows how you would apply each of your chosen organizing principles to your speech.
• Think of one technology or application that you perceive has transformed your world. Choose two organizing principles and create two sample outlines for speeches about your topic. Share and compare with classmates.

Ayres, J., & Miller, J. (1994). Effective public speaking (4th ed., p 274). Madison, WI: Brown & Benchmark.

Maslow, A. (1970). Motivation and personality (2nd ed.). New York, NY: Harper & Row.

Shutz, W. (1966). The interpersonal underworld . Palo Alto, CA: Science and Behavior Books.

Business Communication for Success: Public Speaking Edition Copyright © 2015 by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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How to Write a Speech to Engage your Audience

February 19, 2021 - Dom Barnard

In order to write a speech, you need to think about your audience, the required length, and the purpose or topic. This is true whether you are writing a wedding speech, conference presentation, investor pitch, or any other type of speech.

Being a great speech writer can help you get a promotion, motivate people, sell a business idea, persuade others and much more – it’s an essential skill in the modern world. In this article, we cover key tips for writing a speech.

Initial planning – Why? Who? What?

You should invest time strategically considering the speech. This will help you decide on the key message and content about your topic. Here are some points to consider.

• What do I want to achieve?
• When I achieve this, what will that do for me?
• Why am I speaking?
• What is the purpose of this speech?
• Who are the audience and who do they represent?
• Who do I represent?
• What do I know about them? (culture, language, level of expertise)
• How much influence do they have?
• What is the main message and key points?
• What specific action is implied?
• What level of information should I include?
• What is important to them?

Popular speech structure

You need to catch the audience attention early, very early (see section below). Deliver a memorable beginning, a clear middle and structured ending.

Popular speech structure:

• Explanation 1
• Explanation 2
• Explanation 3

Secondary Point (Optional: supports main)

Tertiary Point (Optional: supports secondary and main)

Attention span of your audience

Research shows that attention span is greatest at the beginning of a speech, reduces considerably during the middle of your speech and picks up again towards the end when your audience know you about to finish.

Don’t try to put too many ideas into your speech. Research shows that people remember very little from speeches, so just give them one or two ideas to hang onto.

These two articles explain audience attention span in more detail, and how to write a speech to extend it:

• How many minutes is the audience’s attention span?
• What to do when you’re losing your audience

Speech introduction

Make sure your opening few seconds are memorable as this is when your audience will make up their minds about you. Use a bold sentence to grab their attention, works best with numbers reinforcing your point.

An example sentence might be – “After this speech, I’m confident 50% of you will go out and buy a VR headset.” Follow these tips on how to write a speech intro:

Remember the INTRO model

This is more focused on presentations but sections can be applied broadly to other general speeches.

1. Interest

You: Introduce yourself confidently and clearly Audience: Why should I listen to you?

You: Remind the audience the reasons for this speech Audience: What’s in it for me?

You: State length of speech at beginning, “Over the next 15 minutes” Audience: How long until I can get a coffee?

4. Routemap

You: State the main points, “Today I’m going to cover 4 main points” Audience: Which sections of the speech are important to me?

5. Objectives

You: Clearly state the objective, “By the end of this speech, I would like to…” Audience: So that’s what you want from me today…

Example: Great speech opening

This speech opening is by Jamie Oliver, giving a TED talk on teaching every child about food.

Sadly, in the next 18 minutes when I do our chat, four Americans that are alive will be dead through the food that they eat. My name’s Jamie Oliver. I’m 34 years old. I’m from Essex in England and for the last seven years I’ve worked fairly tirelessly to save lives in my own way. I’m not a doctor; I’m a chef, I don’t have expensive equipment or medicine. I use information, education. I profoundly believe that the power of food has a primal place in our homes that binds us to the best bits of life. We have an awful, awful reality right now. America, you’re at the top of your game. This is one of the most unhealthy countries in the world.

How not to open your speech

Avoid the following opening comments:

• “ Apologies, I’m a little nervous about speaking ” – no need to make the audience aware of this, it will make them focus on how nervous you are instead of what you are saying
• “ I’ve got the graveyard shift ” – you are telling people not to expect much
• “ I’m what stands between you and lunch ” – even if people weren’t thinking it, after this comment, all they are thinking of is when will you finish so they can eat
• “ We are running late, so I’ll do my best to explain… ” – instead of this, state how long your speech will take so that people know when they will be leaving

Middle of the speech

The body of your speech is where the majority of the information is. The audience has been introduced to the subject and reasons for the speech. Now you need to present your arguments and examples, data, illustrations backing up your key message.

How to write a speech body can be difficult, the best way to build this section is to write down three points you are trying to convey in your speech, your main, secondary and tertiary points. Then write down three descriptions clarifying each of these points. The descriptions should be simple, memorable and meaningful.

The middle of your speech is where the audience start losing attention. Keep this in mind and ensure your message is clear. Use images, jokes and rhetoric questions to keep the audience engaged.

Don’t overwhelm your audience with many points. It is much more valuable to make a small number of points well, than to have too many points which aren’t made satisfactorily.

Obama and his speeches

Obama’s speeches are well prepared with a focus on powerful words “A change is brought about because ordinary people do extraordinary things“. His speeches use simple language and quotes from famous speeches his listeners can relate to.

For additional trademark Obama techniques, check out  How Barack Obama prepares his speeches.

How to end a speech

Similar to the opening, your closing statements should be impactful, re-stating the key message of your speech. We advise learning your ending few lines word for word. The ending is an opportunity to:

• Leave the audience with a lasting impression of your speech
• Summarise the main points
• Provide further ideas and discussion points for the audience to take away with them
• Thank the audience for taking the time to listen

Methods to end your speech

Quotation Close  – use a famous quote to get the audience’s attention and create a link to your speech.

Bookend Close  – refer back to an opening statement and repeat it or add a few extra words to elaborate on it.

Open Question  – ask the audience a provocative question or a call to action to perform some task on the back of your speech.

For additional tips on how to write a speech, in particular how to close your speech, read:

• 5 great ways to end a speech
• 10 ways to end your speech with a bang
• Presentations: language expert – signposting

Ideas for ending a speech

• Key message
• Refer to opening impact statement
• Objectives met
• Call to action
• End on an Up

Step-by-step process for writing a speech

Here’s how to write your speech from concept to completion.

• Outline your speech’s structure. What are the main ideas for each section?
• Write out the main ideas in your outline. Don’t worry about making it perfect – just write as much of it down as you can
• Edit and polish what you’ve written until you have a good first draft of your speech
• Now you need to practice and  memorize your speech . The more you practice, the more you’ll figure out which sections need changing. You’ll also get an idea of length and if you need to extend / shorten it.
• Update your speech, practice some more, and revise your speech until it has a great flow and you feel comfortable with it.

Classic speech transcripts

One of the best ways for learning how to write a speech is reading other well written ones. Here are a list of famous speeches to read and learn from:

• Bill Gates TED Talk Transcript from 2015: Warns of Pandemics, Epidemics
• Facebook COO Sheryl Sandberg Commencement Speech at Harvard 2014
• Ronald Reagan Memorial Day Speech Transcript 1984
• I Have Been to the Mountaintop Speech Transcript – Martin Luther King Jr.

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Chapter 1: Effective Business Communication

Venecia Williams

Learning Objectives

• Examine the importance of being a good communicator
• Define the communication process
• Explain 8 essential components of communication
• Discuss the role of ethics in communication

Communication is an activity, skill, and art that incorporates lessons learned across a wide spectrum of human knowledge. Perhaps the most time-honoured form of communication is storytelling. We’ve told each other stories for ages to help make sense of our world, anticipate the future, and certainly to entertain ourselves. The art of storytelling draws on your understanding of yourself, your message, and how you communicate it to an audience that is simultaneously communicating back to you. Your anticipation, reaction, and adaptation to the process will determine how successfully you are able to communicate. You were not born knowing how to write or even how to talk—but in the process of growing up, you have undoubtedly learned how to tell, and how not tell, a story out loud and in writing.

Effective communication takes preparation, practice, and persistence. There are many ways to learn communication skills; the school of experience, or “hard knocks,” is one of them. But in the business environment, a “knock” (or lesson learned) may come at the expense of your credibility through a blown presentation to a client. The classroom environment, with a compilation of information and resources such as a text, can offer you a trial run where you get to try out new ideas and skills before you have to use them to communicate effectively to make a sale or form a new partnership. Listening to yourself, or perhaps the comments of others may help you reflect on new ways to present or perceive, thoughts, ideas and concepts. The net result is your growth; ultimately your ability to communicate in business will improve, opening more doors than you might anticipate.

Importance of Good Communication Skills

Communication is key to your success—in relationships, in the workplace, as a citizen of your country, and across your lifetime. Your ability to communicate comes from experience, and experience can be an effective teacher, but this text and the related business communication course will offer you a wealth of experiences gathered from professional speakers across their lifetimes. You can learn from the lessons they’ve learned and be a more effective communicator right out of the gate.

Business communication can be thought of as a problem-solving activity in which individuals may address the following questions:

• What is the situation?
• What are some possible communication strategies?
• What is the best course of action?
• What is the best way to design the chosen message?
• What is the best way to deliver the message?

In this book, we will examine this problem-solving process and help you learn to apply it in the kinds of situations you are likely to encounter over the course of your career.

Communication Influences Your Thinking about Yourself and Others

We all share a fundamental drive to communicate. Communication can be defined as the process of understanding and sharing meaning (Pearson & Nelson, 2000). You share meaning in what you say and how you say it, both in oral and written forms. If you could not communicate, what would life be like? A series of never-ending frustrations? Not being able to ask for what you need or even to understand the needs of others?

Being unable to communicate might even mean losing a part of yourself, for you communicate your  self-concept —your sense of self and awareness of who you are—in many ways. Do you like to write? Do you find it easy to make a phone call to a stranger or to speak to a room full of people? Perhaps someone told you that you don’t speak clearly or your grammar needs improvement. Does that make you more or less likely to want to communicate? For some, it may be a positive challenge, while for others it may be discouraging. But in all cases, your ability to communicate is central to your self-concept.

Take a look at your clothes. What are the brands you are wearing? What do you think they say about you? Do you feel that certain styles of shoes, jewelry, tattoos, music, or even automobiles express who you are? Part of your self-concept may be that you express yourself through texting, or through writing longer documents like essays and research papers, or through the way you speak.

On the other side of the coin, your communications skills help you to understand others—not just their words, but also their tone of voice, their nonverbal gestures, or the format of their written documents provide you with clues about who they are and what their values and priorities may be. Active listening and reading are also part of being a successful communicator.

Communication Influences How You Learn

When you were an infant, you learned to talk over a period of many months. When you got older, you didn’t learn to ride a bike, drive a car, or even text a message on your cell phone in one brief moment. You need to begin the process of improving your speaking and writing with the frame of mind that it will require effort, persistence, and self-correction.

You learn to speak in public by first having conversations, then by answering questions and expressing your opinions in class, and finally by preparing and delivering a “stand-up” speech. Similarly, you learn to write by first learning to read, then by writing and learning to think critically. Your speaking and writing are reflections of your thoughts, experience, and education. Part of that combination is your level of experience listening to other speakers, reading documents and styles of writing, and studying formats similar to what you aim to produce.

As you study business communication, you may receive suggestions for improvement and clarification from speakers and writers more experienced than yourself. Take their suggestions as challenges to improve; don’t give up when your first speech or first draft does not communicate the message you intend. Stick with it until you get it right. Your success in communicating is a skill that applies to almost every field of work, and it makes a difference in your relationships with others.

Remember, luck is simply a combination of preparation and timing. You want to be prepared to communicate well when given the opportunity. Each time you do a good job, your success will bring more success.

Communication Represents You and Your Employer

You want to make a good first impression on your friends and family, instructors, and employer. They all want you to convey a positive image, as it reflects on them. In your career, you will represent your business or company in spoken and written form. Your professionalism and attention to detail will reflect positively on you and set you up for success.

In both oral and written situations, you will benefit from having the ability to communicate clearly. These are skills you will use for the rest of your life. Positive improvements in these skills will have a positive impact on your relationships, your prospects for employment, and your ability to make a difference in the world.

Communication Skills Are Desired by Business and Industry

Oral and written communication proficiencies are consistently ranked in the top ten desirable skills by employer surveys year after year. In fact, high-powered business executives sometimes hire consultants to coach them in sharpening their communication skills. According to the National Association of Colleges and Employers (2018), the following are the top five personal qualities or skills potential employers seek:

• Communication skills (verbal and written)
• Strong work ethic
• Teamwork skills (works well with others, group communication)
• Analytical skills

Knowing this, you can see that one way for you to be successful and increase your promotion potential is to increase your abilities to speak and write effectively. An individual with excellent communication skills is an asset to every organization. No matter what career you plan to pursue, learning to express yourself professionally in speech and in writing will help you get there.

What is Communication?

Many theories have been proposed to describe, predict, and understand the behaviours and phenomena of which communication consists. When it comes to communicating in business, we are often less interested in theory than in making sure our communications generate the desired results. But in order to achieve results, it can be valuable to understand what communication is and how it works. All communication is composed of three parts that make a whole: sharing, understanding, and meaning.

Sharing  means doing something together with one or more person(s). In communication, sharing occurs when you convey thoughts, feelings, ideas, or insights to others. You also share with yourself (a process called intrapersonal communication) when you bring ideas to consciousness, ponder how you feel about something, figure out the solution to a problem, or have a classic “Aha!” moment when something becomes clear.

The second keyword is understanding . “To understand is to perceive, to interpret, and to relate our perception and interpretation to what we already know.” (McLean, 2003) Understanding the words and the concepts or objects they refer to is an important part of the communication process.

Finally,  meaning  is what you share through communication. For example, by looking at the context of a word, and by asking questions, you can discover the shared meaning of the word and better understand the message.

Watch the following video reviewing Types of Communication

• Interpersonal communication is any message exchanged between two or more people.
• Written communication is any message using the written word.
• Verbal, or oral, communication is any message conveyed through speech.
• Nonverbal communication is any message inferred through observation of another person.

Communications Process: Encoding and Decoding

In basic terms, humans communicate through a process of  encoding  and  decoding . The encoder is the person who develops and sends the message. As represented in Figure 1.1 below, the encoder must determine how the message will be received by the audience, and make adjustments so the message is received the way they want it to be received.

Encoding is the process of turning thoughts into communication. The encoder uses a ‘medium’ to send the message — a phone call, email, text message, face-to-face meeting, or other communication tools. The level of conscious thought that goes into encoding messages may vary. The encoder should also take into account any ‘noise’ that might interfere with their message, such as other messages, distractions, or influences.

The audience then ‘decodes’, or interprets, the message for themselves.  Decoding  is the process of turning communication into thoughts. For example, you may realize you’re hungry and encode the following message to send to your roommate: “I’m hungry. Do you want to get pizza tonight?” As your roommate receives the message, they decode your communication and turn it back into thoughts to make meaning.

Of course, you don’t just communicate verbally—you have various options, or channels, for communication. Encoded messages are sent through a channel, or a sensory route, on which a message travels to the receiver for decoding. While communication can be sent and received using any sensory route (sight, smell, touch, taste, or sound), most communication occurs through visual (sight) and/or auditory (sound) channels. If your roommate has headphones on and is engrossed in a video game, you may need to get their attention by waving your hands before you can ask them about dinner.

The  transmission model of communication describes communication as a linear, one-way process in which a sender intentionally transmits a message to a receiver (Ellis & McClintock, 1990). This model focuses on the sender and message within a communication encounter. Although the receiver is included in the model, this role is viewed as more of a target or endpoint rather than part of an ongoing process. You are left to presume that the receiver either successfully receives and understands the message or does not. Think of how a radio message is sent from a person in the radio studio to you listening in your car. The sender is the radio announcer who encodes a verbal message that is transmitted by a radio tower through electromagnetic waves (the channel) and eventually reaches your (the receiver’s) ears via an antenna and speakers in order to be decoded. The radio announcer doesn’t really know if you receive their message or not, but if the equipment is working and the channel is free of static, then there is a good chance that the message was successfully received.

The  interaction model  of communication describes communication as a process in which participants alternate positions as sender and receiver and generate meaning by sending messages and receiving feedback within physical and psychological contexts (Schramm, 1997). Rather than illustrating communication as a linear, one-way process, the interaction model incorporates feedback, which makes communication a more interactive, two-way process. Feedback includes messages sent in response to other messages. For example, your instructor may respond to a point you raise during class discussion or you may point to the sofa when your roommate asks you where the remote control is. The inclusion of a feedback loop also leads to a more complex understanding of the roles of participants in a communication encounter. Rather than having one sender, one message, and one receiver, this model has two sender-receivers who exchange messages. Each participant alternates roles as sender and receiver in order to keep a communication encounter going. Although this seems like a perceptible and deliberate process, you alternate between the roles of sender and receiver very quickly and often without conscious thought.

The  transaction model  of communication describes communication as a process in which communicators generate social realities within social, relational, and cultural contexts. In this model, you don’t just communicate to exchange messages; you communicate to create relationships, form intercultural alliances, shape your self-concepts, and engage with others in dialogue to create communities. In short, you don’t communicate about your realities; communication helps to construct your realities (and the realities of others).

The roles of sender and receiver in the transaction model of communication differ significantly from the other models. Instead of labelling participants as senders and receivers, the people in a communication encounter are referred to as communicators. Unlike the interaction model, which suggests that participants alternate positions as sender and receiver, the transaction model suggests that you are simultaneously a sender and a receiver. For example, when meeting a new friend, you send verbal messages about your interests and background, your companion reacts nonverbally. You don’t wait until you are done sending your verbal message to start receiving and decoding the nonverbal messages of your new friend. Instead, you are simultaneously sending your verbal message and receiving your friend’s nonverbal messages. This is an important addition to the model because it allows you to understand how you are able to adapt your communication—for example, adapting a verbal message—in the middle of sending it based on the communication you are simultaneously receiving from your communication partner.

Eight Essential Components of Communication

The communication process can be broken down into a series of eight essential components, each of which serves an integral function in the overall process:

Environment

Interference.

The source imagines, creates, and sends the message. The source encodes the message by choosing just the right order or the best words to convey the intended meaning and presents or sends the information to the audience (receiver). By watching for the audience’s reaction, the source perceives how well they received the message and responds with clarification or supporting information.

“The message is the stimulus or meaning produced by the source for the receiver or audience” (McLean, 2005). The message brings together words to convey meaning but is also about how it’s conveyed — through nonverbal cues, organization, grammar, style, and other elements.

“The channel is the way in which a message or messages travel between source and receiver.” (McLean, 2005). Spoken channels include face-to-face conversations, speeches, phone conversations and voicemail messages, radio, public address systems, and Skype. Written channels include letters, memorandums, purchase orders, invoices, newspaper and magazine articles, blogs, email, text messages, tweets, and so forth.

“The receiver receives the message from the source, analyzing and interpreting the message in ways both intended and unintended by the source” (McLean, 2005).

When you respond to the source, intentionally or unintentionally, you are giving feedback. Feedback is composed of messages the receiver sends back to the source. Verbal or nonverbal, all these feedback signals allow the source to see how well, how accurately (or how poorly and inaccurately) the message was received (Leavitt & Mueller, 1951).

“The environment is the atmosphere, physical and psychological, where you send and receive messages” (McLean, 2005). Surroundings, people, animals, technology, can all influence your communication.

“The context of the communication interaction involves the setting, scene, and expectations of the individuals involved” (McLean, 2005). A professional communication context may involve business suits (environmental cues) that directly or indirectly influence expectations of language and behaviour among the participants.

Interference, also called noise, can come from any source. “Interference is anything that blocks or changes the source’s intended meaning of the message” (McLean, 2005). This can be external or internal/psychological. Noise interferes with normal encoding and decoding of the message carried by the channel between source and receiver.

Your Responsibilities as a Communicator – 4 tips

Whenever you speak or write in a business environment, you have certain responsibilities to your audience, your employer, and your profession. Your audience comes to you with an inherent set of expectations that is your responsibility to fulfill. The specific expectations may change given the context or environment, but two central ideas will remain: be prepared, and be ethical.

Preparation

Being prepared means that you have selected a topic appropriate to your audience, gathered enough information to cover the topic well, put your information into a logical sequence, and considered how best to present it.

Organization

Being organized involves the steps or points that lead your communication to a conclusion. Once you’ve invested time in researching your topic, you will want to narrow your focus to a few key points and consider how you’ll present them. You also need to consider how to link your main points together for your audience so they can follow your message from point to point.

You need to have a clear idea in your mind of what you want to say before you can say it clearly to someone else. It involves considering your audience, as you will want to choose words and phrases they understand and avoid jargon or slang that may be unfamiliar to them. Clarity also involves presentation and appropriate use of technology.

Conciseness

Concise means to be brief and to the point. In most business communications you are expected to ‘get down to business’ right away. Being prepared includes being able to state your points clearly and support them with trustworthy evidence in a relatively straightforward, linear way. Be concise in your choice of words, organization, and even visual aids. Being concise also involves being sensitive to time constraints. Be prepared to be punctual and adhere to deadlines or time limits. Some cultures also have a less strict interpretation of time schedules and punctuality. While it is important to recognize that different cultures have different expectations, the general rule holds true that good business communication does not waste words or time.

Ethics in Communication

Communicating ethically involves being egalitarian, respectful, and trustworthy—overall, practising the “golden rule” of treating your audience the way you would want to be treated. Communication can move communities, influence cultures, and change history. It can motivate people to take a stand, consider an argument, or purchase a product. The degree to which you consider both the common good and fundamental principles you hold to be true when crafting your message directly relates to how your message will affect others.

The Ethical Communicator Is Egalitarian

The word “egalitarian” comes from the root “equal.” To be egalitarian is to believe in basic equality: that all people should share equally in the benefits and burdens of a society. It means that everyone is entitled to the same respect, expectations, access to information, and rewards of participation in a group. To communicate in an egalitarian manner, speak and write in a way that is comprehensible and relevant to all your listeners or readers, not just those who are ‘like you’ in terms of age, gender, race or ethnicity, or other characteristics. In business, an effective communicator seeks to unify the audience by using ideas and language that are appropriate for all the message’s readers or listeners.

The Ethical Communicator Is Respectful

People are influenced by emotions as well as logic. The ethical communicator will be passionate and enthusiastic without being disrespectful. Losing one’s temper and being abusive are generally regarded as showing a lack of professionalism (and could even involve legal consequences for you or your employer). When you disagree strongly with a coworker, feel deeply annoyed with a difficult customer, or find serious fault with a competitor’s product, it is important to express such sentiments respectfully.

The Ethical Communicator Is Trustworthy

Trust is a key component in communication, and this is especially true in business. Your goal as a communicator is to build a healthy relationship with your audience and to do that you must show them how they can trust you and why the information you are about to share with them is believable. Your audience will expect that what you say is the truth as you understand it. This means that you have not intentionally omitted, deleted, or taken information out of context simply to prove your points. They will listen to what you say and how you say it, but also to what you don’t say or do. Being worthy of trust is something you earn with an audience. Many wise people have observed that trust is hard to build but easy to lose.

The “Golden Rule”

When in doubt, remember the “golden rule,” which is to treat others the way you would like to be treated. In all its many forms, the golden rule incorporates human kindness, cooperation, and reciprocity across cultures, languages, backgrounds, ad interests. Regardless of where you travel, with whom you communicate or what your audience is like, remember how you would feel if you were on the receiving end of your communication and act accordingly.

Being a good communicator is essential to becoming a successful business person. Therefore, it is important to learn how to communicate well. The first step in that process is understanding what effective communication means. This will help you to evaluate and improve your communication skills.

End of Chapter Activities

1a. thinking about the content.

What are your key takeaways from this chapter? What is something you have learned or something you would like to add from your experience?

1b. Review Questions

Discussion Questions

• Recall one time you felt offended or insulted in a conversation. What contributed to your perception?
• When someone lost your trust, were they able to earn it back?
• Does the communicator have a responsibility to the audience? Does the audience have a responsibility to the speaker? Why or why not?

1c. Applying chapter concepts to a situation

Communicating with a supervisor

Mako is an international student enrolled in a post-degree program in Vancouver. She has been working at a grocery store for the past three months on Tuesdays, Thursdays and Fridays when she doesn’t have class. Mako enjoys working at the grocery store and gets along well with her colleagues and supervisor. Customers often comment on her professionalism and friendliness and she has noticed that her communication skills have improved.

When she applied for the job and filled out her available hours, she made sure to state that she could only work a maximum of 20 hours per week as an international student. She mentioned it once more during the interview and was told it would not be a problem.

Since then her supervisor has asked her to work overtime in a few instances to accommodate a colleague who was running late. That was not a problem. However, recently her supervisor asked if she could pick up an extra shift for two weeks because one colleague was out sick. Mako is not comfortable working so many hours over her maximum, but she is worried her supervisor might be upset and think she is not a team player.

What should Mako do? How should she communicate her decision to her supervisor?

1d. Summary Writing

Read this article from Salesforce.com on the 10 Must-Have Communication Skills for Business Success . Summarize the article and identify which of these skills you would like to improve.

Content Attribution

This chapter contains content from Communication for Business Professionals – Canadian Edition which was adapted from Business Communication for Success in 2013 by  University of Minnesota Libraries Publishing  through the  eLearning Support Initiative . The 2018 revision continues to be licensed with a Creative Commons license (CC BY-NC-SA) following the precedent of a publisher who has requested that they and the original author not receive attribution.

Ellis, R. and Ann McClintock,  You Take My Meaning: Theory into Practice in Human Communication  (London: Edward Arnold, 1990), 71.

Leavitt, H., & Mueller, R. (1951). Some effects of feedback on communication.  Human Relations, 4 , 401–410.

McLean, S. (2003).  The basics of speech communication . Boston, MA: Allyn & Bacon.

McLean, S. (2005).  The basics of interpersonal communication  (p. 10). Boston, MA: Allyn & Bacon.

NACE. (2018). Employers Want to See These Attributes on Students’ Resumes. Retrieved August 26, 2020, from https://www.naceweb.org/talent-acquisition/candidate-selection/employers-want-to-see-these-attributes-on-students-resumes/

Pearson, J. C., & Nelson, P. E. (2000).  An introduction to human communication: understanding and sharing . Boston: McGraw Hill.

Schramm, W.,  The Beginnings of Communication Study in America  (Thousand Oaks, CA: Sage, 1997).

Video Attribution

This chapter contains the video Types of Communication Interpersonal, Non Verbal, Written Oral Video Lesson Transcript Stud by Zaharul Hafiq from YouTube.com.

Chapter 1: Effective Business Communication Copyright © 2020 by Venecia Williams is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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13.4: Sample Speech Outlines

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Learning Objectives

• Understand how to create two different styles of outlines for a speech.

Chances are you have learned the basic principles of outlining in English writing courses: an outline is a framework that organizes main ideas and subordinate ideas in a hierarchical series of roman numerals and alphabetical letters. The center column of Table \(\PageIndex{1}\) presents a generic outline in a classical style. In the left column, the five main structural elements of a speech are tied to the outline. Your task is to fill in the center column outline with the actual ideas and points you are making in your speech. Feel free to adapt it and tailor it to your needs, depending on the specifics of your speech. Next, fill in the right column with the verbal and visual delivery features of your speech.

There is no law that says a speech outline has to follow a classical outline format, however. Table \(\PageIndex{2}\) is an alternate outline form you may want to use to develop your speech. As you can see, this outline is similar to the one above in that it begins with the five basic structural elements of a speech. In this case, those elements are tied to the speech’s device, thesis, main points, summary, and recap of the thesis. In the right column, this outline allows you to fill in the cognate strategies you will use to get your points across to your audience. You may use this format as a model or modify it as needed.

Key Takeaway

An outline is a framework that helps the speaker to organize ideas and tie them to the main structural elements of the speech.

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The Science of Strong Business Writing

• Bill Birchard

Lessons from neurobiology

Brain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons—the “reward circuit”—light up as people respond to everything from a simple metaphor to an unexpected story twist. The big takeaway? Whether you’re crafting an email to a colleague or an important report for the board, you can write in a way that delights readers on a primal level, releasing pleasure chemicals in their brains.

Bill Birchard is an author and writing coach who’s worked with many successful businesspeople. He’s drawn on that experience and his review of the scientific literature to identify eight features of satisfying writing: simplicity, specificity, surprise, stirring language, seductiveness, smart ideas, social content, and storytelling. In this article, he shares tips for using those eight S’s to captivate readers and help your message stick.

Strong writing skills are essential for anyone in business. You need them to effectively communicate with colleagues, employees, and bosses and to sell any ideas, products, or services you’re offering.

• Bill Birchard is a business author and book-writing coach. His Writing for Impact: 8 Secrets from Science That Will Fire Up Your Reader’s Brain will be published by HarperCollins Leadership in April 2023. His previous books include Merchants of Virtue, Stairway to Earth, Nature’s Keepers, Counting What Counts, and others. For more writing tactics, see his website .  

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Business Speech: Types with Examples, Informative, Special, Persuasive

Good presentation and speaking habits may be considered soft skills in the workplace or in any type of organization. Today in this article, we have shared what is business speech and how many types of business speeches are there.

Anybody can relate to all these types of business speech because these all are equally important in social life as well. So let’s start our topic with the basics of business speech.

► What is Business Speech?

Speech refers to that action when a person stands among a great number of people and starts delivering any kind of information or statement. It may be or may not be useful for the whole audience but most of the time it is valuable for them.

A speech that is delivered in the workplace or in any business organization for some specific purpose is known as Business Speech.

This is one of the forms of Business Communication and the audience has to sit quietly while the speech is being delivered. Most of the time audience knows very well that the speech must contain anything that will be beneficial for them.

► Types of Business Speech:

There are mainly three types of speech that are as follow;

• Informative Speech
• Persuasive Speech
• Special Occasion Speech

◉ Informative Speech

Informative business speech can be defined as speech that comprises the purpose to deliver useful information to the audience.

For Example  – In any organization, an Executive Coach or Trainer speaking about the new trends in the market to his trainees. It can be hard to understand for few trainees, but the fact is that he is delivering something informative that is beneficial for them.

Informative Speech is further divided into four types;

• Speeches about Objects
• Speeches about Events
• Speeches about Processes
• Speeches about Concepts

The following are known kinds of informative speech.

✔ Speeches about Objects :

It can be about any object related to that particular organization where the speech is being delivered.

For Example  – how various wildlife animals look, what is the smell of medicine, information about any product.

✔ Speeches about Events :

Those speeches that inform the audience about any events like historical incidents or about any situations are called speeches about the event.

For Example  – New President’s speech about future goals after the oath-taking ceremony.

✔ Speeches about Processes :

The main purpose of this type of informative speech is to inform the audience about anything which is currently happening or about how to do any particular task or work.

For Example  – a Yoga teacher explaining how to perform specific yoga poses.

✔ Speeches about Concepts :

Speeches about concepts are those speeches that inform the audience about any concept such as the peace of the world, freedom of rights, or love, fundamentals of any study topic.

For Example – a Science teacher explains Einstein’s theory of general relativity to his students in the class.

Must Read : Skills of HR Manager

◉ Persuasive Speech

Persuasive Speech refers to those speeches where the intention of the speech is to convince the audience to accept the particular opinion or fact and create influence on the audience to do anyhow.

In short, the speech which influences the listeners or audience to follow a certain idea is called a persuasive speech.

Persuasive speech is also an informative speech. because here speaker gives information in a lucrative manner to influence others.

For Example  –  in any debate, every person is try to persuade others to follow their given point of view. It is a form of persuasive speech.

In another example, During the advertising and promotional functions of any business, the sales manager or speaker uses his persuasion skills to influence the audience. Here the main purpose of speech is to change the thinking, beliefs, or behaviors of the audience towards his product.

Persuasive speech can be divided into three types that are as follows:

• Factual Persuasive Speech
• Value Persuasive Speech
• Policy Persuasive Speech

✔ Factual Persuasive Speech:

The Factual Persuasive Speech is such a speech that contains facts and it is based on a concrete proof about the certainty of anything that had happened.

The main purpose of this factual persuasive speech is to persuade the listeners whether the certain thing happened or not, exists or doesn’t exist.

For Example – If a student is giving a speech about the first man, who landed on the surface of the Moon. Nobody in the class knows whether it did happen or not, yet it possesses concrete proof.

✔ Value Persuasive Speech:

A Value Persuasive Speech is such a speech that tells the listeners about anything, whether it is wrong or right. The purpose of this speech is to challenge the ethical or moral aspects of a certain issue.

For Example –  If someone is giving a speech about capital punishment, whether it is moral or immoral, right or wrong, done or prevented. this type of speech is a value persuasive speech.

✔ Policy Persuasive Speech:

The policy persuasive speech refers to that speech where the speaker is trying to persuade the audience to either following a policy or rejecting it. It is not limited to just a policy, but it can be about accepting or rejecting a rule or a candidate is also a policy persuasive speech.

For Example – Suppose If the President of a country is not satisfied with the present foreign policy and wants to change it. The president gives a speech to higher authorities for convincing them to change the current foreign policy and support the new policy then it is known as policy persuasive speech.

Must Read : Types of Communication

◉ Special Occasion Speech:

Special Occasion speech refers to that speech which is given on the special occasion like;  A speech of farewell allows someone to say good-bye to one part of his or her life as he or she is moving on to the next part of life. Maybe you’ve accepted a new job and are leaving your current job.

Special occasion business speech is something which anyone can face at some point in their lives.

For example –  If your company won an award of the year for excellence. And you are receiving that award on the behalf of your company. The speech given by you after getting the award can be considered as a special occasion business speech.

In another example, If you are getting retirement from your job and want to thank your subordinates, superiors, and top management at the farewell party.

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Business Speech

In relation to the upcoming 90th Academy Awards this March 2018, you may have known of Leonardo DiCaprio. It took him at least 22 years and 5 attempts before finally winning an Oscar in 2016 with as he starred in the movie The Revenant . Among all his other nominated movies for best actor, there was one particular motion picture that brought out the best of him as a ruthless and determined salesman. And that was The Wolf of Wall Street  which was released in 2013. You may also see motivational speech .

• Inspirational Speech Examples
• Speech Outline Examples

To give you an idea on what the movie is about, DiCaprio stars as real life Wall Street stockbroker Jordan Belfort. Under the employment of a certain Mark Hanna (played by Matthew McConaughey), he begins to learn that a stockbroker’s only job is to make money for himself. He runs out of a job after Black Monday and finds himself under the new employment at a boiler room brokerage firm specializing in penny stocks. Little by little, he starts to make a small fortune thanks to his aggressive pitching style and the high commissions. You may also see introduction speech

Fast forward, he and his neighbor Danny Porush founded Stratton Oakmont, an “over-the-counter” brokerage house that practices the pump and dump scam in Long Island, New York making money illegally faster than they anticipate. Thanks to the valiant efforts of the Federal Bureau of Investigation (FBI), his company was closed and under his reduced prison sentence started hosting seminars on sales technique. You may also see thank-you speech

Despite its dishonesty, it is a proven fact that he was one heck of a sales personnel. Even before Stratton Oakmont, he sounded convincing enough to let a client purchase penny stocks from him because of his persistence. Just like any other speech, business speeches have to be thought out and must inspire the people those working for you. You may also see informative speech

Examples of Writing an Inspirational Business Speech

Here are three examples of writing an inspirational business speech which will aid you in delivering one for your company or for a client.

Know Your Audience

It is critical to have a good understanding to know who you’re going to be speaking to. If not, there will be no common ground that you and the audience to stand on and vice versa causing misunderstanding. Try to conduct a bit of research about them so that both the audience and you have something that you share with each other. You may also see special occasion speech .

Most likely, your audience will come from the business or general public sector likely your audience depending on the type of clients your business caters to. Here are some questions that the speaker should try to research on:

• What’s the job function of the  aud ience members that represent the businesses sector?
• What’s would be the s ize and i ndustry of those companies if your listeners represent different companies?
• Do they have pressing concerns?
• What is the age range of the audience?
• Are your audience members present clients, prospective clients, or a mix of both?

If it so happens that you will be delivering the speech in a conference room, chances are that you can ask the event organizer on the demographic of your attendees. From there, you will be able to get an idea on how to adjust your content according to their preference to allow the audience to comprehend better. Just as there are countless of types of audiences, be sure to adapt and adjust to their cultural differences. You may also see presentation speech

Know Your Subject

Just because you are the speaker, it does not mean that you can just rely on what you prepared for your speech and deliver it as it is. It does not hurt to do a little more research on your topic. The more knowledgeable you are about something, the better. Do not feel threatened or intimidated when the audience will raise a question. Find the time to entertain the question. Your audience may know something that you do not. It is serves as an opportunity to gain insight from them as well.You may also see welcome speech

Have a Vision

Purpose. The heart and soul of the business speech. Not just the content alone, but the direction you would want your audience to follow after listening to you. Do not be a “garbage-in-garbage-out” kind of speaker wherein at the end of the day, your audience does not do or has not learned anything from that speech. But be that kind of speaker to leave a lasting impression to your audience to make them follow in your footsteps to allow them to become just like you may also see self-introduction speech

We hope we aided you in creating an outline for your own future business speech. Convince that client and close that sale with our examples on how to write a business speech.

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15 Powerful Speech Opening Lines (And How to Create Your Own)

Hrideep barot.

• Public Speaking , Speech Writing

Powerful speech opening lines set the tone and mood of your speech. It’s what grips the audience to want to know more about the rest of your talk.

The first few seconds are critical. It’s when you have maximum attention of the audience. And you must capitalize on that!

Instead of starting off with something plain and obvious such as a ‘Thank you’ or ‘Good Morning’, there’s so much more you can do for a powerful speech opening (here’s a great article we wrote a while ago on how you should NOT start your speech ).

To help you with this, I’ve compiled some of my favourite openings from various speakers. These speakers have gone on to deliver TED talks , win international Toastmaster competitions or are just noteworthy people who have mastered the art of communication.

After each speaker’s opening line, I have added how you can include their style of opening into your own speech. Understanding how these great speakers do it will certainly give you an idea to create your own speech opening line which will grip the audience from the outset!

Alright! Let’s dive into the 15 powerful speech openings…

Note: Want to take your communications skills to the next level? Book a complimentary consultation with one of our expert communication coaches. We’ll look under the hood of your hurdles and pick two to three growth opportunities so you can speak with impact!

1. Ric Elias

Opening: “Imagine a big explosion as you climb through 3,000 ft. Imagine a plane full of smoke. Imagine an engine going clack, clack, clack. It sounds scary. Well I had a unique seat that day. I was sitting in 1D.”

How to use the power of imagination to open your speech?

Putting your audience in a state of imagination can work extremely well to captivate them for the remainder of your talk.

It really helps to bring your audience in a certain mood that preps them for what’s about to come next. Speakers have used this with high effectiveness by transporting their audience into an imaginary land to help prove their point.

When Ric Elias opened his speech, the detail he used (3000 ft, sound of the engine going clack-clack-clack) made me feel that I too was in the plane. He was trying to make the audience experience what he was feeling – and, at least in my opinion, he did.

When using the imagination opening for speeches, the key is – detail. While we want the audience to wander into imagination, we want them to wander off to the image that we want to create for them. So, detail out your scenario if you’re going to use this technique.

Make your audience feel like they too are in the same circumstance as you were when you were in that particular situation.

2. Barack Obama

Opening: “You can’t say it, but you know it’s true.”

3. Seth MacFarlane

Opening: “There’s nowhere I would rather be on a day like this than around all this electoral equipment.” (It was raining)

How to use humour to open your speech?

When you use humour in a manner that suits your personality, it can set you up for a great speech. Why? Because getting a laugh in the first 30 seconds or so is a great way to quickly get the audience to like you.

And when they like you, they are much more likely to listen to and believe in your ideas.

Obama effortlessly uses his opening line to entice laughter among the audience. He brilliantly used the setting (the context of Trump becoming President) and said a line that completely matched his style of speaking.

Saying a joke without really saying a joke and getting people to laugh requires you to be completely comfortable in your own skin. And that’s not easy for many people (me being one of them).

If the joke doesn’t land as expected, it could lead to a rocky start.

Keep in mind the following when attempting to deliver a funny introduction:

• Know your audience: Make sure your audience gets the context of the joke (if it’s an inside joke among the members you’re speaking to, that’s even better!). You can read this article we wrote where we give you tips on how you can actually get to know your audience better to ensure maximum impact with your speech openings
• The joke should suit your natural personality. Don’t make it look forced or it won’t elicit the desired response
• Test the opening out on a few people who match your real audience. Analyze their response and tweak the joke accordingly if necessary
• Starting your speech with humour means your setting the tone of your speech. It would make sense to have a few more jokes sprinkled around the rest of the speech as well as the audience might be expecting the same from you

4. Mohammed Qahtani

Opening: Puts a cigarette on his lips, lights a lighter, stops just before lighting the cigarette. Looks at audience, “What?”

5. Darren Tay

Opening: Puts a white pair of briefs over his pants.

How to use props to begin your speech?

The reason props work so well in a talk is because in most cases the audience is not expecting anything more than just talking. So when a speaker pulls out an object that is unusual, everyone’s attention goes right to it.

It makes you wonder why that prop is being used in this particular speech.

The key word here is unusual . To grip the audience’s attention at the beginning of the speech, the prop being used should be something that the audience would never expect. Otherwise, it just becomes something that is common. And common = boring!

What Mohammed Qahtani and Darren Tay did superbly well in their talks was that they used props that nobody expected them to.

By pulling out a cigarette and lighter or a white pair of underwear, the audience can’t help but be gripped by what the speaker is about to do next. And that makes for a powerful speech opening.

6. Simon Sinek

Opening: “How do you explain when things don’t go as we assume? Or better, how do you explain when others are able to achieve things that seem to defy all of the assumptions?”

7. Julian Treasure

Opening: “The human voice. It’s the instrument we all play. It’s the most powerful sound in the world. Probably the only one that can start a war or say “I love you.” And yet many people have the experience that when they speak people don’t listen to them. Why is that? How can we speak powerfully to make change in the world?”

How to use questions to open a speech?

I use this method often. Starting off with a question is the simplest way to start your speech in a manner that immediately engages the audience.

But we should keep our questions compelling as opposed to something that is fairly obvious.

I’ve heard many speakers start their speeches with questions like “How many of us want to be successful?”

No one is going to say ‘no’ to that and frankly, I just feel silly raising my hand at such questions.

Simon Sinek and Jullian Treasure used questions in a manner that really made the audience think and make them curious to find out what the answer to that question is.

What Jullian Treasure did even better was the use of a few statements which built up to his question. This made the question even more compelling and set the theme for what the rest of his talk would be about.

So think of what question you can ask in your speech that will:

• Set the theme for the remainder of your speech
• Not be something that is fairly obvious
• Be compelling enough so that the audience will actually want to know what the answer to that question will be

8. Aaron Beverley

Opening: Long pause (after an absurdly long introduction of a 57-word speech title). “Be honest. You enjoyed that, didn’t you?”

How to use silence for speech openings?

The reason this speech opening stands out is because of the fact that the title itself is 57 words long. The audience was already hilariously intrigued by what was going to come next.

But what’s so gripping here is the way Aaron holds the crowd’s suspense by…doing nothing. For about 10 to 12 seconds he did nothing but stand and look at the audience. Everyone quietened down. He then broke this silence by a humorous remark that brought the audience laughing down again.

When going on to open your speech, besides focusing on building a killer opening sentence, how about just being silent?

It’s important to keep in mind that the point of having a strong opening is so that the audience’s attention is all on you and are intrigued enough to want to listen to the rest of your speech.

Silence is a great way to do that. When you get on the stage, just pause for a few seconds (about 3 to 5 seconds) and just look at the crowd. Let the audience and yourself settle in to the fact that the spotlight is now on you.

I can’t put my finger on it, but there is something about starting the speech off with a pure pause that just makes the beginning so much more powerful. It adds credibility to you as a speaker as well, making you look more comfortable and confident on stage. 

If you want to know more about the power of pausing in public speaking , check out this post we wrote. It will give you a deeper insight into the importance of pausing and how you can harness it for your own speeches. You can also check out this video to know more about Pausing for Public Speaking:

9. Dan Pink

Opening: “I need to make a confession at the outset here. Little over 20 years ago, I did something that I regret. Something that I’m not particularly proud of. Something that in many ways I wish no one would ever know but that here I feel kind of obliged to reveal.”

10. Kelly McGonigal

Opening: “I have a confession to make. But first I want you to make a little confession to me.”

How to use a build-up to open your speech?

When there are so many amazing ways to start a speech and grip an audience from the outset, why would you ever choose to begin your speech with a ‘Good morning?’.

That’s what I love about build-ups. They set the mood for something awesome that’s about to come in that the audience will feel like they just have to know about.

Instead of starting a speech as it is, see if you can add some build-up to your beginning itself. For instance, in Kelly McGonigal’s speech, she could have started off with the question of stress itself (which she eventually moves on to in her speech). It’s not a bad way to start the speech.

But by adding the statement of “I have a confession to make” and then not revealing the confession for a little bit, the audience is gripped to know what she’s about to do next and find out what indeed is her confession.

11. Tim Urban

Opening: “So in college, I was a government major. Which means that I had to write a lot of papers. Now when a normal student writes a paper, they might spread the work out a little like this.”

12. Scott Dinsmore

Opening: “8 years ago, I got the worst career advice of my life.”

How to use storytelling as a speech opening?

“The most powerful person in the world is the storyteller.” Steve Jobs

Storytelling is the foundation of good speeches. Starting your speech with a story is a great way to grip the audience’s attention. It makes them yearn to want to know how the rest of the story is going to pan out.

Tim Urban starts off his speech with a story dating back to his college days. His use of slides is masterful and something we all can learn from. But while his story sounds simple, it does the job of intriguing the audience to want to know more.

As soon as I heard the opening lines, I thought to myself “If normal students write their paper in a certain manner, how does Tim write his papers?”

Combine such a simple yet intriguing opening with comedic slides, and you’ve got yourself a pretty gripping speech.

Scott Dismore’s statement has a similar impact. However, just a side note, Scott Dismore actually started his speech with “Wow, what an honour.”

I would advise to not start your talk with something such as that. It’s way too common and does not do the job an opening must, which is to grip your audience and set the tone for what’s coming.

13. Larry Smith

Opening: “I want to discuss with you this afternoon why you’re going to fail to have a great career.”

14. Jane McGonigal

Opening: “You will live 7.5 minutes longer than you would have otherwise, just because you watched this talk.”

How to use provocative statements to start your speech?

Making a provocative statement creates a keen desire among the audience to want to know more about what you have to say. It immediately brings everyone into attention.

Larry Smith did just that by making his opening statement surprising, lightly humorous, and above all – fearful. These elements lead to an opening statement which creates so much curiosity among the audience that they need to know how your speech pans out.

This one time, I remember seeing a speaker start a speech with, “Last week, my best friend committed suicide.” The entire crowd was gripped. Everyone could feel the tension in the room.

They were just waiting for the speaker to continue to know where this speech will go.

That’s what a hard-hitting statement does, it intrigues your audience so much that they can’t wait to hear more! Just a tip, if you do start off with a provocative, hard-hitting statement, make sure you pause for a moment after saying it.

Silence after an impactful statement will allow your message to really sink in with the audience.

Related article: 5 Ways to Grab Your Audience’s Attention When You’re Losing it!

15. Ramona J Smith

Opening: In a boxing stance, “Life would sometimes feel like a fight. The punches, jabs and hooks will come in the form of challenges, obstacles and failures. Yet if you stay in the ring and learn from those past fights, at the end of each round, you’ll be still standing.”

How to use your full body to grip the audience at the beginning of your speech?

In a talk, the audience is expecting you to do just that – talk. But when you enter the stage and start putting your full body into use in a way that the audience does not expect, it grabs their attention.

Body language is critical when it comes to public speaking. Hand gestures, stage movement, facial expressions are all things that need to be paid attention to while you’re speaking on stage. But that’s not I’m talking about here.

Here, I’m referring to a unique use of the body that grips the audience, like how Ramona did. By using her body to get into a boxing stance, imitating punches, jabs and hooks with her arms while talking – that’s what got the audience’s attention.

The reason I say this is so powerful is because if you take Ramona’s speech and remove the body usage from her opening, the entire magic of the opening falls flat.

While the content is definitely strong, without those movements, she would not have captured the audience’s attention as beautifully as she did with the use of her body.

So if you have a speech opening that seems slightly dull, see if you can add some body movement to it.

If your speech starts with a story of someone running, actually act out the running. If your speech starts with a story of someone reading, actually act out the reading.

It will make your speech opening that much more impactful.

Related article: 5 Body Language Tips to Command the Stage

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Final Words

So there it is! 15 speech openings from some of my favourite speeches. Hopefully, these will act as a guide for you to create your own opening which is super impactful and sets you off on the path to becoming a powerful public speaker!

But remember, while a speech opening is super important, it’s just part of an overall structure.

If you’re serious about not just creating a great speech opening but to improve your public speaking at an overall level, I would highly recommend you to check out this course: Acumen Presents: Chris Anderson on Public Speaking on Udemy. Not only does it have specific lectures on starting and ending a speech, but it also offers an in-depth guide into all the nuances of public speaking. 

Being the founder of TED Talks, Chris Anderson provides numerous examples of the best TED speakers to give us a very practical way of overcoming stage fear and delivering a speech that people will remember. His course has helped me personally and I would definitely recommend it to anyone looking to learn public speaking. 

No one is ever “done” learning public speaking. It’s a continuous process and you can always get better. Keep learning, keep conquering and keep being awesome!

Lastly, if you want to know how you should NOT open your speech, we’ve got a video for you:

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12.4 Sample Speech Outlines

Learning objective.

• Understand how to create two different styles of outlines for a speech.

Chances are you have learned the basic principles of outlining in English writing courses: an outline is a framework that organizes main ideas and subordinate ideas in a hierarchical series of roman numerals and alphabetical letters. The center column of Table 12.4 “Speech Outline A” presents a generic outline in a classical style. In the left column, the five main structural elements of a speech are tied to the outline. Your task is to fill in the center column outline with the actual ideas and points you are making in your speech. Feel free to adapt it and tailor it to your needs, depending on the specifics of your speech. Next, fill in the right column with the verbal and visual delivery features of your speech.

Table 12.4 Speech Outline A

There is no law that says a speech outline has to follow a classical outline format, however. Table 12.5 “Speech Outline B” is an alternate outline form you may want to use to develop your speech. As you can see, this outline is similar to the one above in that it begins with the five basic structural elements of a speech. In this case, those elements are tied to the speech’s device, thesis, main points, summary, and recap of the thesis. In the right column, this outline allows you to fill in the cognate strategies you will use to get your points across to your audience. You may use this format as a model or modify it as needed.

Table 12.5 Speech Outline B

Key Takeaway

An outline is a framework that helps the speaker to organize ideas and tie them to the main structural elements of the speech.

• The next time you attend a class lecture, try to take notes in outline form, using the sample outlines in this chapter as a guide. You may want to do this as a class project: have all your classmates put their notes into outline form and then compare the different student outlines with the outline your professor began with in planning the lecture.
• Create an outline of your day, with main headings and detail points for your main tasks of the day. At the end of the day, review the outline and write a brief summary of your experience. Share with classmates.
• Diagram or create an outline from a sample speech. Do you notice any patterns? Share and compare your results with classmates.

Business Communication for Success Copyright © 2015 by University of Minnesota is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

Speech On Communication [1,2,3 Minutes]

Communication is an important aspect of human life. It helps us convey our thoughts and feelings to others. However, communication can solve giant issues, sometimes wrong communication can lead you many controversies.

In this article, we are sharing some examples of “ speech on communication ” of different word lengths and delivery duration. These are written in easy-to-understand and simple English language.

Speech On Communication for 1 Minute

Good morning and welcome all of you gathered here. I am here to present a speech on communication.

Communication has the purpose of transferring thoughts, ideas, and information to others. But it is very important to convey the information in the correct form otherwise people interpret it the wrong way.

Hence, communication is not only firing loads of words towards others but we need to make quality conversations with the help of enhanced communication skills. First of all, good communication skills involve the choice of words, gestures, silence, expressions etc.

Apart from that, we need to understand the other person’s perspective by listening to him carefully. This will give us an idea of how to communicate with a specific person.

Furthermore, you can choose your words wisely to create a positive influence on people. For example: if you drive a person to wait for you, you can say to him “ thank you for sparing me your valuable time ” instead of saying “ sorry, I got late for this reason “.

At last, I want to say; From the first ray of the sun to the last minute of the day, we communicate with a number of people. Good communication skills can help us grow in each aspect of life. So, we should keep improving our communication skills. Thank you!

2-Minute Speech On Communication

Welcome honourable principal, respected teacher, loved parents and dear friends. Today, we are gathered here for this special occasion of… I am here to speak a few words about communication skills.

We use a number of tools to make our life easy. One of these tools is communication. Fundamentally, the purpose of communication is to convey our message to other people. But if the other person interprets your words in the wrong way, the purpose of communication will not get satisfied.

It means we need to use this tool very carefully otherwise it can create problems for us rather than solving one. So, there is a need to improve our communication skills in order to convey the correct message. First of all, we should understand that communication is an art more than a science.

Once we master the art of communication, we can win the hearts of people and convince them. Now, communication can help you progress in every sphere of life be it your personal life or your professional life. This is the reason that most companies employ people with good communication skills.

Most importantly, good communication skills do not focus only on the choices of words, there are many other elements that make a conversation healthy and sound good. These elements involve gestures, signs, symbols, pauses, silence, body language and expressions.

One can easily improve communication skills through various means such as by enrolling in a course, following good communicators, and reading books on good communication skills. But this is not enough, you need to practice once you understand the basics of good communication.

To sum it up, scaling up communication skills is the need for each one of us so that we can build good relationships with others. Thank you!

3 Minute Speech On The Importance Of Communication

First of all, good morning to the honourable principal, respected teachers and loving friends and all of you present here today. In your special presence, I would like to say a few words about communication and its importance.

We live in two different worlds. One is the internal world of desires, thoughts, feelings, fear and emotions etc. The second is the external world we are surrounded with. In order to bridge the gap between the internal and external worlds, we need a device. This device is called “communication”.

Human life has always been and is full of communication. In earlier times when no language was developed, Humans conversed with each other using hand gestures, signs and expressions. Today, we have various means of communication such as social media , instant messaging, video calls, phone calls, emails etc.

Whether you are a student or a working professional, you need to communicate with people for a number of reasons. Communication helps us convey our thoughts and feelings to others. However, communication can solve giant issues, sometimes wrong communication can lead you many controversies.

Hence, it is essential for everyone to communicate well because people understand each other with the help of communication. On the one hand, healthy communication can help you build good relationships. On the other hand, poor communication can destroy healthy relationships.

First of all, one needs to understand the basics of communication in order to develop good communication skills. Communication involves many elements one needs to pay attention to. These elements involve gestures, signs, symbols, pauses, silence, body language and expressions.

Apart from this, you can choose your words wisely to create a positive influence on people. For example: if you drive a person to wait for you, you can say to him “ thank you for sparing me your valuable time ” instead of saying “ sorry, I got late for this reason “.

A person with good communication skills is respected and loved by all. This is because he knows how to win people’s hearts and convince them. This quality can lead you to the path of progress in all walks of life be it personal or professional.

Most notably, good communication skills open many doors for employment as companies prefer hiring people with good communication skills. So, everyone should start improving his communication skills. This will not only make a splash on your personality, but also you get recognition in society.

To sum it up, communication skills play a crucial role in our daily lives. We must strive to improve them continuously. This is all I wanted to share with you. Thank you!

Other Speeches

Importance of time management speech [1,2,3 minutes], speech on ethics and etiquette [1,2,3 minutes], speech about mahatma gandhi jayanti 2023.

• 1 Minute Speech On Health Is Wealth
• 2 Minute Speech On Child Labour
• 1 Minute Speech On Child Labour
• Speech On Nature [ 1-2 minutes ]
• 2 Minute Speech on Importance Of Education
• 1 Minute Speech on Pollution
• 2 Minute Speech on Population Explosion

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Oh Great, AI Can Detect Sarcasm Now Researchers built an AI sarcasm detector that decodes the emotions behind an audio recording and transcribes it into text with corresponding emojis.

By Sherin Shibu May 20, 2024

Key Takeaways

• Researchers at the University of Groningen's Speech Technology Lab built an AI sarcasm detector.
• The AI analyzes the pitch and speaking rate of speech and then transcribes it into text.
• It also puts emojis into the transcription to reflect the emotion behind the sarcasm.

Sarcasm can be tricky for even humans to pick up — let alone a computer.

That's why researchers at the University of Groningen's Speech Technology Lab decided to build an AI sarcasm detector that can pick up on tone of voice and convey those emotions through emojis embedded in transcribed text.

One of the researchers who worked on the project, Xiyuan Gao, presented the work on Thursday as part of a joint meeting held by the Acoustical Society of America and the Canadian Acoustical Association at the Shaw Center in Ottawa.

Usually, sentiment analysis just "focuses on text," according to Gao.

The new approach goes deeper into the way people say things, not just what they say, which could help fields like AI-assisted health care. The findings of the study could also mean better AI virtual assistants that can pick up on tone.

Related: These 'Expressive Avatar' Deepfakes From a Billion-Dollar AI Startup Look Scary Real

The study took a multilayered approach to sarcasm, evaluating both what they could hear and what the speaker said on paper.

The researchers first evaluated audio recordings based on pitch, speaking rate, and other factors to figure out the emotions underneath each word.

They then transcribed the audio recordings into text and labeled each text segment with emojis that reflected the emotional intent behind the speech.

"Our approach leverages the combined strengths of auditory and textual information along with emoticons for a comprehensive analysis," Gao stated in a press release.

Related: Employers Say They Want to Hire Candidates With AI Skills, But Employees Are Still Sneaking AI Tool Use in the Office

Looking ahead, the researchers want their algorithm to be able to pick up on more sarcastic expressions and gestures.

"In addition, we would like to include more languages," Gao said.

AI voice cloning and generation has been top of mind recently as OpenAI , Google and other tech companies release cutting-edge AI models with more emotive voices than ever.

OpenAI showcased Voice Engine last month, but held back on releasing the text-to-speech realistic voice generator because of "the potential for synthetic voice misuse."

Related: OpenAI Is Holding Back the Release of Its New AI Voice Generator — Here's Why

Other projects presented at the acoustic conference include spiderwebs in microphones and ways to reduce noise in social settings.

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D.C. Metro Gets Mixed Ruling in Free Speech Test of Ad Rules

By Bernie Pazanowski

The Washington Metropolitan Area Transit Authority can’t enforce one of its advertising rules against a religious group seeking to place on buses and in stations ads concerning its mission to promote the “Godly foundation of our country,” a federal court said.

Guideline 9 of WMATA’s rules on advertising prohibits messages “intended to influence members of the public regarding an issue on which there are varying opinions.” Though the rule is content neutral, it has been inconsistently applied, Judge Beryl A. Howell said Tuesday for the US District Court for the District of Columbia.

But WMATA can enforce Guideline 12 against ...

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Western Governors University Selects Grammarly as AI Writing Assistance Provider

This joint effort includes the launch of grammarly’s writing score api, enabling wgu students to build critical communication skills to succeed in the modern workforce.

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SAN FRANCISCO—May 21, 2024— Grammarly , the company empowering smarter work for over 30 million people, 70,000 teams, and 3,000 educational institutions, today announced a partnership with nonprofit Western Governors University (WGU), one of the country’s largest providers of online higher education. The partnership addresses the needs of the school’s population of working adult and remote students by providing all students and faculty access to Grammarly’s real-time writing support and Grammarly’s new Writing Score API.

The Writing Score API is Grammarly’s proprietary technology that provides a real-time quality check on any document to support students in submitting their most correct, clear, and engaging writing. The Writing Score API will be available to WGU students later this summer and to the broader education market later this year.

Grammarly has been committed to strengthening everyday writing skills through the productive and responsible use of AI since its founding in 2009. By providing its best-in-class AI writing assistance to all WGU students, Grammarly will help students improve their writing while becoming AI literate, preparing them to communicate effectively and efficiently in their future careers.

“Even in the generative AI–connected workforce, writing is as essential as ever, with knowledge workers spending 19 hours per week on written communication,” said Jenny Maxwell, Head of Grammarly for Education. “To ensure students are prepared to succeed in today’s workplace, they must learn effective writing and editing skills. Grammarly’s partnership with WGU will empower students to improve their writing skills, increase the likelihood of earning a degree, and ultimately maximize their career opportunities.”

With Grammarly’s Writing Score API integrated into WGU’s learning management system, students can upload any written assignment of more than 30 words and get a writing score on a scale of 1–100. This score indicates opportunities to improve spelling, grammar, and syntax, giving students valuable insight to determine whether to make additional revisions with Grammarly or submit as is. The score is based on elements including spelling and grammar correctness, clarity of sentences, variety of word choices, and the tone of the writing.

The feature uses Grammarly’s existing writing score technology—currently only available to customers using the Grammarly Editor—and makes it available in any application. When deployed at scale in higher education, the Writing Score API can serve as a measure of baseline quality for students’ writing, ultimately giving faculty more time to engage with students’ ideas on a deeper level.

“WGU is thrilled to partner with Grammarly and pilot the Writing Score API at scale,” said Debbie Fowler, WGU Senior Vice President, Academic Delivery. “WGU makes higher education

and professional career advancement attainable for everyone by identifying system-wide barriers and investing in solutions to eliminate them. We are excited to embed this in-the-moment feedback into how we teach while our instructors remain student-centric. By incorporating this AI technology, we can provide truly personalized learning and meet students where they are.”

The strategic partnership reinforces the importance of effective communication skills in higher education and beyond. With Grammarly’s AI-powered assistance, WGU students will be better equipped to deliver clear and polished communication in their academic and professional endeavors.

Learn more about Grammarly for Education at grammarly.com/edu.

About Grammarly

Grammarly is the world’s leading AI writing assistance company, trusted by over 30 million people, 70,000 professional teams, and 3,000 educational institutions. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of the Fortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—without compromising security or privacy. Grammarly’s product offerings— Grammarly for Business , Grammarly Premium , Grammarly Free , and Grammarly for Education —work where you do, delivering contextually relevant writing support across over 500,000 apps and websites. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces. Learn more at grammarly.com/about .

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Harrison Butker’s commencement speech: Wives should stay at home. His mom’s a medical physicist

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Harrison Butker is a three-time Super Bowl champion and one of the most accurate field-goal kickers in NFL history.

As such, the Kansas City Chiefs kicker was given a platform to express his views as the commencement speaker at Benedictine College .

The devout Christian used the opportunity to give some radical thoughts and controversial opinions during a 20-minute speech delivered at the ceremony honoring the 485 students graduating from the Catholic private liberal arts school in Atchison, Kan., on Saturday.

Butker took shots at gender roles, abortion, President Biden and Pride month during his Benedictine address. Now the NFL appears to be distancing itself from the 28-year-old.

“Harrison Butker gave a speech in his personal capacity,” Jonathan Beane, NFL senior vice president and chief diversity and inclusion officer, said in a statement emailed to The Times. “His views are not those of the NFL as an organization. The NFL is steadfast in our commitment to inclusion, which only makes our league stronger.”

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At Benedictine, Butker told the male graduates to “be unapologetic in your masculinity” and congratulated the female graduates on their “amazing accomplishment.” He went on to tell the women that he “would venture to guess that the majority of you are most excited about your marriage and the children you will bring into this world.”

Butker then told those women that “my beautiful wife, Isabelle, would be the first to say her life truly started when she began living her vocation as a wife and as a mother. I’m on this stage today and able to be the man I am because I have a wife who leans into her vocation.”

Butker — whose mother, Elizabeth Keller Butker, is a medical physicist at Emory University’s Winship Cancer Institute in Atlanta, where she’s worked since 1988 — then started getting choked up.

“I’m beyond blessed with the many talents God has given me,” Butker said, “but it cannot be overstated that all my success is made possible because a girl I met in band class back in middle school would convert to the faith, become my wife and embrace one of the most important titles of all: homemaker.”

That statement was met with 18 seconds of enthusiastic cheers and applause. Butker continued praising his wife and her role in their family.

“She’s the primary educator to our children. She’s the one who ensures I never let football or my business become a distraction from that of a husband and a father. She is the person that knows me best at my core and it is through our marriage that, Lord willing, we both will attain salvation.”

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During his opening remarks, Butker stated that “things like abortion , in vitro fertilization , surrogacy , euthanasia, as well as a growing support for the degenerate cultural values and media, all stem from the pervasiveness of disorder.”

He also said that Biden “has been so vocal in his support for the murder of innocent babies that I’m sure to many people it appears you can be both Catholic and pro-choice.”

At one point, Butker mentioned the word “pride” — then clarified that he wasn’t talking about “the deadly sins sort of Pride that has an entire month dedicated to it, but the true God-centered pride that is cooperating with the Holy Ghost to glorify Him.”

The comment, a jab at the LGBTQ+ community that celebrates Pride month every June, received a few chuckles from the audience.

When Butker finished his address, the crowd rose for an ovation. Susannah Leisegang , a former Benedictine track and field athlete who graduated Saturday with a degree in graphic design, said she was among the handful of people who did not stand.

“Some of us did boo — me and my roommate definitely did,” Leisegang said in a video she posted on TikTok . “There was a standing ovation from everyone in the room, except from me, my roommate and about 10 to 15 other women. You also have to keep in mind this was at a Catholic and conservative college, so a lot of the men were like, ‘F— yeah!’ They were excited. But it was horrible. Most of the women were looking back and forth at each other like, ‘What the f— is going on?’”

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Leisegang pointed out that she is 21 and has a job lined up in her field.

“Getting married and having kids is not my ideal situation right now,” she said. “So, yeah, it was definitely horrible and it definitely made graduation feel a little less special, knowing I had to sit through that and get told I’m nothing but a homemaker.”

Other members of the graduating class who participated in the ceremony have shared a variety of opinions on Butker’s speech. Elle Wilbers, 22, a future medical school student, told the Associated Press she thought Butker’s reference to the LGBTQ+ community was “horrible.”

“We should have compassion for the people who have been told all their life that the person they love is like, it’s not OK to love that person,” she said.

Kassidy Neuner, 22, who plans to teach for a year before going to law school, told the AP that being a stay-at-home parent is “a wonderful decision” but “it’s also not for everybody.”

“I think that he should have addressed more that it’s not always an option,” she said. “And, if it is your option in life, that’s amazing for you. But there’s also the option to be a mother and a career woman.”

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ValerieAnne Volpe, 20, who graduated with an art degree, told the AP she thought Butker said things that “people are scared to say.”

“You can just hear that he loves his wife,” Volpe said. “You can hear that he loves his family,” she said.

Butker has not commented publicly since the address. His previous social media posts are being used by people leaving comments both blasting and supporting his remarks. Heavy.com reports that all images of Isabelle Butker have been removed from her husband’s X and Instagram feeds in recent days.

Benedictine has not publicly addressed Butker’s controversial statements and did not immediately respond to multiple messages from The Times. The college’s social media feeds have been flooded with angry comments regarding Butker’s speech, and the comment section for the YouTube video of it has been disabled.

An article on Benedictine’s website about the commencement ceremony had initially referred to Butker’s speech as “inspiring.” The uncredited piece includes a reworked version of Butker’s “homemaker” quote that does not include that word, with no indication that the quote had been altered.

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The Chiefs did not respond to a request for comment from The Times. Tavia Hunt, wife of Chiefs owner Clark Hunt , appeared to express her support for Butker in a lengthy Instagram post Thursday.

“Countless highly educated women devote their lives to nurturing and guiding their children,” she wrote. “Someone disagreeing with you doesn’t make them hateful; it simply means they have a different opinion. Let’s celebrate families, motherhood and fatherhood.”

Gracie Hunt, 25, one of Clark and Tavia Hunt’s three children was asked about Butker’s speech Friday on “ Fox & Friends .”

“I can only speak from my own experience, which is I had the most incredible mom who had the ability to stay home and be with us as kids growing up,” Gracie Hunt said. “And I understand that there are many women out there who can’t make that decision but for me in my life, I know it was really formative in shaping me and my siblings to be who we are.”

Asked if she understood what Butker was talking about, Hunt said, “For sure, and I really respect Harrison and his Christian faith and what he’s accomplished on and off the field.”

A change.org petition calling for the team to release the kicker because of his comments has received more than 185,000 signatures. Eight petitions supporting Butker appear on the site as well. One has more than 11,000 signatures while the rest have fewer than 800 each.

The Chargers poked fun at Butker on Wednesday in their schedule-release video, which is modeled after “The Sims” video game. In the video, Butker’s likeness is shown baking a pie, scrubbing a kitchen counter and arranging flowers.

should we REALLY make our schedule release video in the sims? yes yes yesyes yesyes yes yes yes yes yes yes yes yes yes yesyes yes yes yes yesye yes yes yes yes yesyes pic.twitter.com/MXzfAPyhe8 — Los Angeles Chargers (@chargers) May 16, 2024

The official X account for Kansas City also appeared to attempt putting a humorous spin on the matter, posting a “reminder” that Butker lives in a different city Wednesday night before deleting it and posting an apology .

Earlier in the week on X, Kansas City Mayor Quinton Lucas appeared to defend Butker’s right to express his views .

Grown folks have opinions, even if they play sports. I disagree with many, but I recognize our right to different views. Nobody should have to stick to anything. Varied and shall I say—diverse—viewpoints help the world go round. — Mayor Q (@QuintonLucasKC) May 14, 2024

I think he holds a minority viewpoint, even in this state and the bordering one. I also believe more athletes, if freer to speak, would stand up for the voices of many marginalized communities. I hate “stick to sports” when used to muzzle Black athletes. I’m with consistency. — Mayor Q (@QuintonLucasKC) May 14, 2024

Last year, Butker gave the commencement address at his alma mater, Georgia Tech, advising the graduates to “ get married and start a family .”

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Chuck Schilken is a sports reporter on the Fast Break team. He spent more than 18 years with the Los Angeles Times’ Sports Department in a variety of roles. Before joining The Times, he worked for more than a decade as a sports reporter and editor at newspapers in Virginia and Maryland.

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