sharing problem solving year 2

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Make Equal Groups - Sharing Lesson

This Year 2 Make Equal Groups - Sharing lesson covers the prior learning of sharing equally, before moving onto the main skill of sharing objects equally between groups.

The lesson starts with a prior learning worksheet to check pupils’ understanding. The interactive lesson slides recap the prior learning before moving on to the main skill. Children can then practise further by completing the activities and can extend their learning by completing an engaging extension task.

National Curriculum Objectives Mathematics Year 2: (2C6)  Recall and use multiplication and division facts for the 2, 5 and 10 multiplication tables, including recognising odd and even numbers

Mathematics Year 2: (2C7)  Calculate mathematical statements for multiplication and division within the multiplication tables and write them using the multiplication (×), division (÷) and equals (=) signs

Mathematics Year 2: (2C8)  Solve problems involving multiplication and division, using materials, arrays, repeated addition, mental methods, and multiplication and division facts, including problems in contexts

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2 Teaching Support

Lesson Slides

Lesson Slides

These lesson slides guides pupils through the prior learning of sharing equally, before moving onto the main skill of make equal groups - sharing. There are a number of questions to check pupils' understanding throughout.

Modelling Powerpoint

Modelling Powerpoint

This powerpoint can be used to model the questions that the children will complete on the Varied Fluency and Reasoning & Problem Solving worksheets as part of this lesson.

Lesson Slides

These are the same as the lesson slides on Classroom Secrets. You can assign this as an activity for pupils to access individually in school or remotely from home.

1 Prior Learning

Worksheet

Interactive Activity

This Year 1 Sharing Equally Game aims to support pupils' basic knowledge of division.

Video Tutorial

Video Tutorial

In this Sharing Equally Video Tutorial, Katie shows how to share objects into groups equally.

2 Practical Activities

Supporting Activities

Supporting Activities

This Make Equal Groups - Sharing supporting activities sheet contains suggestions for additional tasks you might wish to use to support pupils' understanding of the concepts taught in the lesson.

2 Varied Fluency

Worksheet

This differentiated worksheet includes varied fluency questions for pupils to practise the main skill of this lesson.

Interactive Activity

This Year 2 Make Equal Groups Sharing activity checks pupils' understanding of sharing objects into equal groups.

2 Reasoning & Problem Solving

Worksheet

This make equal groups - sharing extension task includes a challenge activity which can be used to further pupils' understanding of the concepts taught in the make equal groups - sharing lesson.

Mixed Practice

Mixed Practice

This worksheet includes varied fluency, reasoning and problem solving questions for pupils to practise the main skill of make equal groups - sharing.

Worksheet

This differentiated worksheet includes reasoning and problem solving questions to support the teaching of this step.

Discussion Problem

Discussion Problem

This worksheet includes two discussion problems which can be used in pairs or small groups to further pupils' understanding of the concepts taught in this lesson.

Interactive Activity

This Year 2 Make Equal Groups – Sharing Maths Challenge checks pupils’ understanding of sharing numbers into equal groups.

Worksheet

This differentiated worksheet includes varied fluency and reasoning and problem solving questions to support the teaching of this step.

2 Additional Activities

Free Consolidation of Steps 1, 2 and 4 Year 1 Addition and Subtraction Learning Video Clip

Free Consolidation of Steps 1, 2 and 4 Year 1 Addition and Subtraction Learning Video Clip

We meet the Garden Gnomes, Norman, Nipsy, Nina and Gordon who look after the gardens in the beautiful Tattley Hall. The Gnomes have to work hard to keep the gardens looking nice. They have to share out groups of seeds, group seedlings and biscuits equally and work out which vegetable patches have odd and even numbers.

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Consolidation Pack

Consolidation Pack

This Multiplication and Division Consolidation Year 2 resource will help your pupils consolidate their understanding of Spring Block 1 - Multiplication and Division.

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sharing problem solving year 2

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How to Solve Problems Using Sharing (Year 2)

How to Solve Problems Using Sharing (Year 2)

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Introduce children to division with this PowerPoint. They must help various characters to share out their items equally amongst friends. After practising with a few examples, children will then learn about the division symbol and how to use it to write division number sentences.

  • Key Stage: Key Stage 1
  • Subject: Maths
  • Topic: Multiplication & Division
  • Topic Group: Calculations
  • Year(s): Year 2
  • Media Type: PowerPoint
  • Resource Type: PowerPoint
  • Last Updated: 31/10/2023
  • Resource Code: M1PAT55
  • Curriculum Point(s): Solve problems involving multiplication and division, using materials, arrays, repeated addition, mental methods, and multiplication and division facts, including problems in contexts.

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sharing problem solving year 2

45 year 2 maths questions

Learn how to master year 2 maths word problems with these 45 maths questions! Answers included.

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Author Michelle Griczika

sharing problem solving year 2

Published February 2024

sharing problem solving year 2

  • Key takeaways
  • Addition & Subtraction : Adding and subtracting numbers is like solving puzzles and helps us with real-life situations.
  • Word Problems : Solving word problems makes maths fun and helps us become better readers and problem solvers.
  • Place Value : Understanding place value helps us read and write numbers correctly and compare their values.
  • Measurement & Time : Measuring objects and telling time help us understand the world around us and manage our daily routines.
  • Geometry (Shapes) : Recognizing shapes and their properties helps us see the world in a new way and understand how things are put together.

Table of contents

  • Addition and Subtraction
  • Word Problems
  • Place Value
  • Geometry (Shapes)

Did you know that ladybugs have spots on their backs?

If a ladybug has 2 spots on its back and it gets 1 more spot, how many spots will the ladybug have in total?

The lady bug will have 3 spots!

Year 2 maths word problems are like fun puzzles that help us use our maths skills to solve real-life situations. They are essential to year 2 maths, and practising them can help us become maths superstars!

  • We can use addition and subtraction to determine how many cookies are left in a jar, how many friends are on the playground, or even how many apples are in a basket.
  • Understanding place value is like being a number detective. It helps us read big numbers and know the value of each digit, so we can count things like how many toys we have or how many days until our birthday.
  • Measuring things and telling time is like being an explorer in the real world. We can measure how tall we are, how long a pencil is, or even how much water is in a glass. And knowing how to read a clock helps us know when it’s time for fun activities or when it’s time to go to bed.
  • Shapes are like building blocks of the world around us. We can learn about squares, triangles, and circles by looking at objects we see every day. It’s like being a shape detective, finding out how many sides and corners they have, and how they fit together like puzzle pieces in year 2 maths questions.

All of these skills are necessary for year 2 maths practice! Use these 45 maths questions to go over important maths skills needed to strengthen your student’s understanding and knowledge.

Today, we are going to practise different year 2 maths skills that cover measurement, addition and subtraction, and more! Once you are done, check your work with our answer sheet!

Section 1: Addition & subtraction

Section 2: word problems, section 3: place value, section 4: geometry (shapes), section 5: time.

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sharing problem solving year 2

Time answer sheet

sharing problem solving year 2

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sharing problem solving year 2

Lesson credits

sharing problem solving year 2

Michelle Griczika

Michelle Griczika is a seasoned educator and experienced freelance writer. Her years teaching first and fifth grades coupled with her double certification in elementary and early childhood education lend depth to her understanding of diverse learning stages. Michelle enjoys running in her free time and undertaking home projects.

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Year 2 - Division by sharing

Year 2 - Division by sharing

Subject: Mathematics

Age range: 5-7

Resource type: Worksheet/Activity

tyler96

Last updated

30 December 2018

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pdf, 149.87 KB

Two resources for division by sharing (WRM Small Step - Making equal groups - sharing). Both resources differentiated 3 way.

First resource is for a practical lesson using where the children share cubes out to solve the division questions. A useful visual worksheet to support this.

The second resource is a problem solving lesson based on division by sharing. The first 2 levels of differentiation are on word problems. The higher level activity is a mastery activity based on White Rose Maths.

Activities are differentiated by Get Set (LA), Ready to Rock (MA) and Digging Deeper (HA).

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Loved this resource, I am tutoring a year 2 SEN student and she loved this resource. We shared pasta between cups. Lovely practical lesson that worked even online. Thank you :)

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A very useful, practical task for my pupils who are really struggling to grasp the concept of division. Thank you!

vikkihillier

Really useful - have to admit I am tutoring an SEN year 8 and magpied word problems to add to a power point.

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I See Problem-Solving - Y2

The eBook I See Problem-Solving - Y2 gives coherent sequences of mathematical problem-solving tasks to build understanding and deepen learning. The initial tasks in each 'task family', with visual representations, allow children to build confidence and practice key skills. Then the challenges are opened up and extended! The ultimate resource for building children as problem-solvers.

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Download I See Problem-Solving - Y2, Task Build-Up (PowerPoint)

Download I See Problem-Solving - Y2, Task Build-Up (PDF)

The purchase price is £30  (which includes VAT) for the PDF digital download. I See Problem-Solving - Y2 Sample provides 3 free sample task families for you to try out.

For each 'task family', the Task Build-Up examples introduce children to the format of the activities and help to build the key skills step-by-step. Children are able to practice these skills using the introductory tasks in each task family. Visual representations are used and misconceptions are addressed. Then, the tasks become progressively more open and extended. This will ensure that all children are both supported and challenged. It will give all children the excitement of engaging in rich problem-solving!

The 28 Task Families of I See Problem-Solving - Y2 , written by Gareth Metcalfe, cover all areas of the English mathematics curriculum. This corresponds to US Grade 1. To purchase, click on the link below. If you need any assistance with ordering, please email [email protected].

Online Training: Inspiring Mathematical Thinking Using I See Problem-Solving - Y2

You can access the recording of this 60-minute online training session by emailing [email protected] stating the name of your school and the number of people who will view the recording. The cost is £15+VAT per person. This video gives an overview of the session:

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Year 2 Maths Worksheets UK Hub Page

Welcome to Math Salamanders Year 2 Maths Worksheets hub page.

In our Year 2 area, you will find a wide range of printable math worksheets and Maths activities for your child to enjoy.

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Year 2 Maths Learning

Here are some of the key learning objectives for the end of Year 2:

  • know and use Place value up to 100
  • Compare and order numbers up to 100
  • Counting on and back in 1s and 10s
  • count in 2s, 5s and 10s
  • Position numbers on a number line up to 1000
  • use addition and subtraction facts to 20
  • use related facts for addition and subtraction
  • add or subtract 1 or 10 from a 2-digit number
  • add and subtract 2-digit numbers
  • number bonds to 100 using tens only
  • add three single-digit numbers
  • recognise and make equal groups
  • use the x symbol to write multiplication sentences
  • use arrays and pictures to represent multiplication sentences
  • know multiplication facts for the 2, 5 and 10 times table
  • recognise and find a half, a quarter and a third
  • understand and use fraction notation
  • understand the equivalence of a half and two-quarters
  • count on in halves, thirds and quarters up to 10
  • count in pence: 1p, 2p ,5p, 10p and 20p
  • count in pounds: £1, £2, £5, £10 and £20
  • find a simple total or difference between two money amounts
  • find the change from simple amounts
  • tell the time: o'clock, half-past, quarter-past and to
  • understand and compare durations of time
  • compare and measure length, mass, volume, capacity and temperature
  • read a variety of scales going up in 1s, 2s, 5s and 10s
  • recognise 2D and 3D shapes
  • count sides and vertices on 2D shapes
  • count faces, edges and vertices on 3D shapes
  • sort and make patterns with 2D and 3D shapes
  • describe movement and turns
  • make tally charts
  • draw and interpret pictograms
  • understand and use block diagrams

Please note:

Our site is mainly based around the US Elementary school math standards.

Though the links on this page are all designed primarily for students in the US, but they are also at the correct level and standard for UK students.

The main issue is that some of the spelling is different and this site uses US spelling.

Year 2 is generally equivalent to 1st Grade in the US.

On this page you will find link to our range of math worksheets for Year 2.

Quicklinks to Year 2 ...

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Coronavirus Stay At Home Support

For those parents who have found themselves unexpectedly at home with the kids and need some emergency activities for them to do, we have started to develop some Maths Grab Packs for kids in the UK.

Each pack consists of at least 10 mixed math worksheets on a variety of topics to help you keep you child occupied and learning.

The idea behind them is that they can be used out-of-the-box for some quick maths activities for your child.

They are completely FREE - take a look!

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Place Value & Number Sense Zone

Year 2 Place Value Charts

Here you will find a range of Free Printable Place Value Charts for Year 2.

These printable charts will help your child learn to read and write numbers.

Some of the charts are partially filled to help your child learn their place value.

Using these sheets will help your child to:

  • learn to count in tens and ones;
  • learn to read and write numbers.
  • Printable Number Charts 0-99
  • Hundred Number Charts (100 Squares)
  • Number Grid up to 200

Place Value and Counting Worksheets

Here you will find a range of Year 2 Place Value Worksheets.

These Year 2 maths worksheets will help your child learn their place value, reading, writing and ordering numbers up to 100.

There are also some money worksheets involving counting in dimes and pennies to support place value learning.

  • learn to order numbers to 100;
  • learn to count in dimes and pennies;
  • learn to read and write numbers to 100.

Year 2 Place Value Worksheets

  • Place Value to 20 Worksheets
  • Math Place Value Worksheets Tens and Ones
  • Ordering 2-digit numbers Worksheets
  • Greater than Less than Worksheets - up to 2 digit numbers
  • Printable Counting Worksheets to 50
  • Missing Number Chart 1-100
  • Counting by 2s Worksheets
  • Math Worksheets Counting by 1s 5s and 10s

Number Line Worksheets

Here is our selection of free printable number line worksheets for Year 2 pupils.

These first grade math worksheets will give your child a good grasp of place value and number sequences up to 100.

  • count on and back by ones;
  • position numbers to 100 on a number line.
  • Number lines to 20
  • Number lines to 100

Year 2 Mental Maths Zone

Here you will find a range of printable mental math sheets designed especially for Year 2 children.

Each quiz tests the children on a range of math topics from number facts and mental arithmetic to geometry, solving word problems and measures questions.

A great way to revise topics, or use as a weekly math quiz!

  • Year 2 Printable Mental Maths

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Year 2 Addition Worksheets

Here you will find a range of Free Printable Addition Worksheets to support Year 2.

The following first grade math worksheets involve adding different amounts.

  • learn their addition facts to 12+12;
  • learn to solve an addition fact where one of the addends is missing;
  • learn to add numbers in columns up to 100.
  • Number Bonds to 10 and 12
  • Addition Sentences to 12
  • Addition Fact Practice to 12
  • Addition Facts to 20 Worksheets
  • Adding tens
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  • 2 Digit Addition Worksheets With Regrouping
  • Free Addition Worksheets (randomly generated)

Year 2 Subtraction Worksheets

Here you will find a range of Year 2 Subtraction Worksheets.

The following worksheets involve using the Math skills of subtracting.

Using these Year 2 maths worksheets will help your child to:

  • learn their addition and subtraction facts to 12;
  • learn to subtract 2 digit numbers.
  • Subtraction Facts to 12
  • Subtracting tens
  • Subtraction Word Problems
  • Two Digit Subtraction Worksheets Without Regrouping
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Addition & Subtraction Worksheets

If you need to mix and match addition and subtraction fact questions within the same sheet, then use this section here.

The addition and subtraction worksheets involve counting on and back with numbers to 12.

  • Math Activities Addition and Subtraction to 12
  • Add and Subtract 10 Worksheets
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Year 2 Maths Word Problems

Here you will find a range of math word problems aimed at Year 2 level. Each problem sheet is based on an interesting theme such as parties or the seaside.

  • Add and subtract with numbers to 12;
  • order numbers to 100;
  • solve a range of math problems.
  • Maths Problems for Year 2

Longer Math Problems

  • Year 2 Maths Problems (1st Grade)

Year 2 Geometry Worksheets

Here is a range of free geometry worksheets for Year 2 pupils.

The following worksheets will help your child to:

  • Identify and name a range of 2d and 3d shapes;
  • Draw 2d shapes;
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  • Year 2 Geometry Worksheets (1st Grade)

Measurement Zone, including Time & Money

Year 2 measurement worksheets.

Here is our selection of measurement worksheets for Year 2 pupils.

These sheets involve reading scales going up in ones to find the weight or liquid capacity.

Using these sheets will help children to consolidate their counting as well as learning to read a simple scale.

  • Year 2 Measurement Worksheets (1st Grade)

Year 2 Money Worksheets

Here you will find a range of free printable First Grade Money Worksheets.

The following worksheets involve counting different amounts of money in pennies, nickels and dimes.

  • learn the names and values of the US coins;
  • learn to count up different amounts of money to £1 in coins.
  • Free Counting Money Worksheets UK Coins (easier)
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Here is our selection of telling the time worksheets for 1st grade.

  • read o'clock and half-past times;
  • convert o'clock and half-past times to digital;
  • draw clock hands correctly to mark out o'clock and half-past.

The year 2 maths worksheets in this section will help your child learn to tell simple times on an analogue clock.

  • Telling Time Worksheets o'clock and half-past
  • Clock Worksheets - Quarter Past and Quarter To

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Here is our selection of bar graphs for first graders.

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Using these sheets will help children to understand how bar graphs work.

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Year 2 Maths Games

Here you will find a range of free printable Math games. All children like to play Math games, and you will find a good range of Maths Games at a Year 2 level here for your child to play and enjoy.

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Year 2 Maths Puzzles

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Chamber chief Baruah: 'The best way to solve our PR problem is to fix the ... problem'

Sandy Baruah, Detroit Regional Chamber's president and CEO, stands in the agency's reception area near a picture of his political hero Gerald R. Ford. Robin Buckson, The Detroit News

One of the most memorable moments of Sandy Baruah's 14-year run leading the Detroit Regional Chamber came just as the city declared bankruptcy in 2013.

Michiganians of the Year

He recalls an interview with a Los Angeles Times reporter who asked him something about how he'd work to market the city in such a trying time.

"The best way to solve our PR problem is to fix the damn problem," the executive was quoted as saying in that piece headlined "Out of money, Detroit calls it quits." He added the bankruptcy was "without a doubt" the best way forward.

It was a message he said he'd realized was true in that moment and continued to repeat publicly in the weeks ahead. Fast-forward about a decade and that problem, in many ways, has been fixed.

Michiganian of the Year Sandy Baruah, Detroit Regional Chamber's president and CEO, stands in a reception area at the Chamber’s offices in Detroit on May 2, 2024.

And Baruah — who'd served as U.S. Small Business Administration administrator under President George W. Bush before arriving to lead one of the nation's largest business chambers in 2010 — deserves a fair share of credit for his willingness to articulate problems and offer solutions.

Look no further than April's NFL draft — the enthusiasm, the positive media coverage and the "huge economic boost" that resulted — for proof the city is back on solid ground, the executive said.

"Essentially the national media has declared Detroit's comeback done, that we have achieved comeback status," Baruah said. "It's no longer a wish. It's no longer something we are striving for. But we have achieved a comeback."

Baruah, 59, spent years bouncing between Portland, Oregon, and Washington, D.C., before coming to Detroit. He was a corporate consultant, and later took a post as an assistant secretary of commerce under Bush prior to rising to SBA administrator. He served under President George H. W. Bush and Republican Sen. Bob Packwood of Oregon early in his career.

Baruah's downtown office wall, not surprisingly, includes photos of George W. Bush and other national political leaders. It's not hard to deduce who his true political hero is, though, considering the massive photograph of President Gerald R. Ford looming over his desk.

"He's been an inspiration to me because he's not flashy," Baruah said. "You know, he just kind of quietly did what he thought was the right thing. And politically, he's my hero as well, because I am still a fan of the flaming moderate. I am still a fan of neither perspective, right or left, gets it right all the time."

Baruah leads an organization that represents southeast Michigan businesses ranging from small startups to global automakers. Its MICHauto specializes in growing the state's auto industry. And it organizes the nationally known Mackinac Policy Conference, attracting heavy-hitting political and business leaders each year.

Matt Elliott, president of Bank of America Michigan and chair of the chamber's board, credits Baruah for pushing the organization beyond traditional business advocacy. He's set his sights high, Elliott said, advocating for big-picture statewide issues including tech development and making the case for racial justice and equity programs.

An outsider's perspective helps, Elliott added: "It's important to contextualize what's going on in Michigan but also have a broader point of view, to in some cases understand the art of the possible."

The problem-solving Baruah mentioned to the LA Times back in that 2013 interview isn't finished. He's got three big Michigan challenges on his mind right now — the return-to-office environment, the auto industry's pivot to electrification and improving Michigan's lagging educational attainment.

Still, Baruah said he doesn't want to lose sight of how far the city and region have come since that bankruptcy and those tough years before: "We are now a city of import. We are no longer a city of pity. And it only took us a decade and a half and a lot of sweat, and a lot of hard work, and a lot of money."

Essentially the national media has declared Detroit's comeback done, that we have achieved comeback status. It's no longer a wish. It's no longer something we are striving for. But we have achieved a comeback.

Sandy Baruah

Occupation: President and CEO of the Detroit Regional Chamber

Education: Bachelor of Science from University of Oregon, Master of Business Administration from Willamette University

Family: Wife Lisa, son Isaac

Why honored: Leading the Detroit area's business community into a new era for the city

102-year-old WWII vet from New York dies while traveling to D-Day ceremony in France

Robert Persichitti salutes

A 102-year-old World War II Navy veteran from New York died while traveling to France to take part in a ceremony to honor the 80th anniversary of the D-Day invasion that turned the tide of the war toward Allied victory.

Robert Persichitti was traveling to Normandy by ship with a veterans group, headed to the site of the historic June 6, 1944, war milestone.

On the ship, he suffered a medical episode and was airlifted to a hospital in Germany, where he died, Richard Stewart, the president of veteran organization Honor Flight Rochester, told NBC News on Thursday.

Stewart said he received the call informing him of Persichitti’s death on Friday — news no one expected as “he was active, sharp as a tack, right up [to the end].”

“His health was age appropriately very good up to 102. He had some heart problems, but he checked with his doctor, who said, ‘Absolutely go on the trip,’” Stewart said. “He passed away peacefully, he was around people.”

“The doctor found some Frank Sinatra music, which was his favorite,” Stewart added.

Persichitti, of Fairport, New York, was described as a “humble” man who “had a great life.”

His vibrant, centurylong journey began with his childhood in the Allegheny Mountains outside of Pittsburgh. He lived through the Great Depression, joined the Civilian Conservation Corps, and when World War II broke out he enlisted in the Navy, spending a year in New York City attending radio school and learning Morse code.

He spent 15 months at sea assigned to the command ship USS Eldorado in the Pacific as a junior radio operator through the end of the war, serving in Okinawa, Iwo Jima and Guam, Stewart said.

He witnessed the historic moment Marines raised the American flag atop Mount Suribachi during the battle of Iwo Jima in February 1945 — which was captured by photographer Joe Rosenthal and became one of the most iconic images of the war, Stars and Stripes reported.

He returned to Mount Suribachi in 2019 as part of a veterans program with the National World War II Museum in New Orleans, telling a Stars and Stripes reporter at the time, “When I got on the island today, I just broke down.”

Persichitti was named to the New York state Senate’s Veterans Hall of Fame in 2020.

After the war, he settled in Rochester, New York, where he spent 40 years as a shop teacher with the Rochester City School District, teaching carpentry and other technical skills to students, and where he joined Honor Flight Rochester, which takes veterans to visit D.C. memorials.

In 2015, he published the autobiography “Building an American Life.”

He also regularly visited students in Pittsford, New York, near Rochester, to speak about World War II. In April, the Pittsford Central School District shared photos of students celebrating Persichitti’s 102nd birthday.

Persichitti was an active part of Honor Flight Rochester, and most recently attended events in April and May, shaking the hands of hundreds of veterans.

“When Bob said he was going to be someplace to do an event to help spread the word with Honor Flight, he was there, he’d be in his orange shirt. He was a great volunteer for us,” Stewart said. “I think we all had every intention that if he got back from his Normandy trip on Father’s Day, he would have been there in June, shaking hands.”

Stewart noted that Persichitti’s wife had preceded him in death and he had no children.

Breaking News Reporter

Solving the macOS Installer’s “Failed to Personalize” Error with New Firmware

Kudos to user LALicata on TidBITS Talk for sharing a macOS update solution that isn’t widely available on the Internet. Attempting to update an M2 16-inch MacBook Pro from macOS 13.6 Ventura to any subsequent version of Ventura or macOS 14.5 Sonoma always resulted in a “Failed to personalize” error.

Failed to personalize error

This error pops up quickly in Internet searches, and several articles offer possible fixes, including many old standbys:

  • Restart your Mac
  • Make sure your Internet connection is working
  • Clear sufficient space on your Mac
  • Repair the boot drive with Disk Utility
  • Employ the full installer from the Mac App Store
  • Boot into Safe Mode before installing
  • Install from macOS Recovery
  • Use a bootable USB installer
  • Erase the Mac from Recovery Assistant or iCloud before reinstalling

Those are all reasonable troubleshooting steps, but none solved the problem. Apple’s support reps kept focusing on the Internet connection under the assumption that the Mac couldn’t reach a necessary Apple server during the installation process. However, once LALicata mentioned that an M1 MacBook Air was able to download and install macOS updates with no problem, they focused on the Mac itself and eventually provided the solution, which was to restore the MacBook Pro to factory settings using Apple Configurator, which writes a fresh copy of the firmware to the Mac.

Firmware Updates

Typically, Mac firmware is updated whenever a new version of macOS is installed, but if something goes wrong in the process, the Mac can be left with outdated firmware. When automatic firmware updates fail, the solution is to “revive” or “restore” the Mac using another Mac running macOS 12 Monterey or later and a USB-C cable that supports data and charging, such as the Apple USB-C Charge Cable (Apple explicitly warns against trying to use a Thunderbolt 3 cable). Although Macs running Sonoma can update firmware using the Finder, Apple Configurator is necessary for Macs running Monterey or Ventura, and LALicata’s Apple rep said that this particular problem could be resolved only by restoring from Apple Configurator, not the Finder. (Reviving leaves your data in place and is worth trying first; restoring erases the Mac and reverts it to factory defaults.)

Before LALicata fixed the problem, when the MacBook Pro was still running macOS 13.6.4, its System Firmware Version was 10151.41.12. After using Apple Configurator and upgrading to macOS 14.5, the System Firmware Version jumped 10151.121.1, which is the latest version for all Apple silicon Macs . To check your Mac’s System Firmware Version, Option-click the Apple menu and choose System Information—you’ll see it in the Hardware Overview screen.

System Information showing System Firmware Version

This scenario suggests another general avenue of Mac troubleshooting. If you’re having problems associated with startup or updating, compare your Mac’s current firmware version with the latest version. Howard Oakley’s excellent Silent Knight utility, which reports on the update status of various system settings, makes that easier.

Silent Knight showing firmware version

The Answer Is Documentation

It’s easy to rail about the technical side of this problem. However, Apple certainly doesn’t want or expect this firmware corruption to happen and is undoubtedly working to prevent it from happening and work around it automatically if it does. But no one is perfect, and it’s impossible to predict every possible occurrence that could corrupt firmware during an update.

Instead, I’d argue that the problem here revolves around documentation. First, the error message is terrible. What does “Failed to personalize” mean (nothing, in at least this context, and not much in any I can imagine), and how is it related to firmware (it’s not)? I suspect that the firmware problem is sufficiently rare and unexpected that it’s triggering an unrelated message. Still, a better-worded error message would go a long way toward helping users (and support reps) figure out what’s going wrong.

The error condition might be rare, but it’s not unheard of, so the second problem is that Apple’s article about reviving and restoring Mac firmware doesn’t include the error message text as one of the symptoms of corrupted firmware. If it had, LALicata and other users could have found the solution with a quick search.

That’s partly why I’m writing this article—to seed Internet search engines with the “Failed to personalize” string and the solution. Anyone running into such a problem in the future should be able to find this article and jump to Apple’s instructions on reviving or restoring firmware. They may be somewhat involved and non-trivial to follow (it matters which USB-C port you use, for instance), but they’ll take far less time than working with remote support reps.

Ideally, no one will run into this problem again, but if someone does, I hope they find their way to the solution here.

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Comments About Solving the macOS Installer’s “Failed to Personalize” Error with New Firmware

Notable replies.

This is a welcome solution! I have had people write me about this over the years, and never had diagnosed what could have caused it—much less a solution!

Thanks so much, Adam. One of the many reasons I check the posts on this website!

I’ve an M1 Studio that has had the problem since shortly after I purchased it, now through three versions of the Mac OS. I am able to get around it by booting into recovery mode and then reinstalling the latest OS. I’ve tried many other solutions, including erasing and rebuilding, and twice using Configurator and a second Mac to perform a restore. Disappointingly, my interactions with Apple support 2 years ago were similar - they focused on issues interfering with the download of the update or network issues (despite the fact that I told them we have 2 other Macs in the household on the same network and neither has ever had this issue). Left it at the Genius Bar, they wiped the machine and installed Ventura, claimed they could then update to Sonoma without a problem. I reinstalled apps and data via a Time Machine backup and held my breath until the next Sonoma update appeared, and again got the “Failed to personalize” message, as I have for every update since. I guess this suggests the issue may be with some software I have on the computer, but Apple was unable to solve the problem in my case.

Thank you for this article on the “personalize” problem. I had to deal with it on my iMac. I couldn’t find guidance using that term, but I eventually resolved it through the Recovery route. Jim Wheelis

Running Monterrey (12.7.5) on an 2019 Retina 5K iMac and Ventura on M1 MBPro Ultra and M2 Air.

App Store says MacOS 14 required for Configurator. Haven’t tried downloading with the laptops running Ventura yet.

Any way to get around this?

Maybe one solution is to install MacOS Sonoma on an USB stick or external drive. Then boot from that drive to get Configurator and try to update the firmware. Another solution may be (have not tested it) is to use Configurator from your Macbook Air conected to the iMac with an Apple USB charge cable.

Many thanks for this article! I have been struggling with this issue for months on a MacMini 2018, i.e. still with an Intel processor. The only way to update system software (now Sonoma) was in recovery mode. I am looking forward to use this solution.

This was an interesting article; thank you. I checked, and my MacBook Air M1 (2020) running macOS Big Sur 11.7.10 has firmware version 10151.1.1 rather than 10151.121.1. Since I have lost most of the technical expertise that I had years ago, I would like to ignore the discrepancy and do nothing. FWIW, I installed 11.7.10 last September and have experienced no (new) problems since then.

There are three recurring issues with the MBA, and I wonder if the firmware could be causing or contributing to any of them.

First, Time Machine will not complete a backup, either to a Time Capsule or an external (spinning) disk. It used to, but stopped working two or three macOS updates ago. It does seem to back up everything from ~, and I suspect that the issue is permissions on some file that is near the end of a backup session.

Second, keystrokes are sometimes doubled. In other words, I’ll type a character and it will appear twice. Again, this has been going on for a long time. It is rare but annoyingly frequent, and it happens on both the external and internal keyboard.

Third, the external display will sometimes go blank for about two to six seconds. This has happened 22 times so far this calendar year (and like the other issues, has been occurring for years), sometimes twice in one day and one time it didn’t happen for 35 days. I cannot detect any common trigger.

So, what is the downside to doing nothing (and staying at firmware 10151.1.1, at least until I get around to upgrading macOS to something more modern)? Is it likely that any of the three issues is caused or aggravated by the out-of-date firmware? Thanks for any guidance.

And @lalicata deserves the lion’s share of credit for tracking it down and reporting the experience here!

:slight_smile:

There’s no way to tell, but a combination of a very old version of macOS and old firmware could explain it. Unless you have an important reason to stick with Big Sur, like an app that won’t run on a later version, I can’t see any reason not to upgrade to Sonoma.

Jon Lindemann

3 June 2024: Jon, I did NOT want to go to 14.5 but the Apple Engineers were quite sure that there was absolutely no way to fix my problem unless I went to 14.5. One did let it slip that in the future, do not discard the Configurator app that works with that system software. It was never said but I got the feeling that each major software jump gets its own configurator. Lee

Hi. This is Lee. I tried this with an Apple Engineer on Monday when I did not have the right cable on hand, Did not work. No amount of petting, stroking, talking nice, yelling, screaming, cursing, pleading, weeping, or begging could get the Configurator2 app to recognize the system software on the USB stick AND make active the “restore” command. I think, but am not sure at all that the firmware that is being updated on the faulty Mac must be read from a well behaving Mac. I am SWAGGING this.

Well, I don’t know. I’m using Excel version 16.16.27, and it’s a bit flaky (editing conditional formatting almost always causes a crash), but it’s a lot more important to me than trying to fix any of the three annoyances I mentioned, especially if the fix only “might” take care of the problem. Does anyone know if my 2018 (copyright date from About Excel) version of Excel would work with Sonoma? Ventura?

My plan is to get a new MBA and install an up-to-date version of Office and try to make sure that everything works, then upgrade macOS on the old MBA and install an up-to-date version of Office, and then retire my MacBook Air from early 2015.

:+1:

Granted, it’s not getting any updates anymore, but I couldn’t care less. In fact, I prefer the peace and quiet that comes with not getting constant MS updater nags. I’m never going to allow Excel to dao anythign that could endanger my system anyway.

I had this with my M1 and a Dell 4K display I was using external retina display. I believe the 60Hz 4K USB-C to HDMI dongle I was using wasn’t quite up to the task, as I’d read other reports of the issue on the Amazon listing for that adapter. It felt to me like a bad clock or refresh sync, but I too can’t explain the sporadic nature of it happening.

Anyway, I stopped using that display as it wasn’t really mine. My wife uses it with her late-2013 Intel MBP and has no issues. These days I use a non-retina display, for my sins.

Random intermittent display blanking, especially when using digital interfaces like DVI, HDMI and DisplayPort, usually means that you’ve got a weak or marginal signal. When the display loses signal, it goes black.

As @gingerbeardman pointed out, this can be due to problem cables or adapters. Higher resolutions require more bandwidth and cables designed for a lower-resolution may not be able to handle higher resolutions.

For example, there are four different types of HDMI cable (c.f. Wikipedia: HDMI: Cables and HDMI: Refresh frequency limits for standard video ):

  • Approximately 5 Gbit/s (4 Gbit/s of usable data)
  • Good for all HDMI 1.0 through 1.2 features
  • 1080p at 60 Hz. 1440p at 30 Hz. Not suitable for HDR content.
  • Approximatgely 10 Gbit/s (8 Gbit/s of usable data)
  • Good for HDMI 1.0 through 1.4 features
  • 1080p at 144 Hz, 1440p at 75 Hz, 4K at 30 Hz. Lower maximum refresh rates for HDR content.
  • Approximately 18 Gbit/s (14 Gbit/s usable)
  • Good for HDMI 2.0 features
  • 1440p at 144 Hz, 4K at 60 Hz, 5K at 30 Hz. Lower maximum refresh rates for HDR content.
  • Approximately 48 Gbit/s (42 Gbit/s usable)
  • Good for HDMI 2.1 features
  • 1440p at 240 Hz, 4K at 144 Hz, 5K at 60 Hz, 8K at 30 Hz, 10K at 30 Hz.

Similarly, DisplayPort cables are certified for certain transmission modes (c.f. Wikipedia: DisplayPort: Cable bandwidth and certifications and DisplayPort: Refresh frequency limits for standard video /):

  • Supports up to HBR2 signaling (21.6 Gbit/s)
  • 1080p at 240 Hz, 1440p at 165 Hz, 4K at 75 Hz, 5K at 30 Hz. Lower maximum refresh rates for HDR content.
  • HBR3 (32.4 Gbit/s)
  • 1440p at 240 Hz, 4K at 120 Hz, 5K at 60 Hz, 8K at 30 Hz. Lower maximum refresh rates for HDR content.
  • UHBR10 (40 Gbit/s)
  • 4K at 144 Hz, 5K at 60 Hz, 8K at 30 Hz. Lower maximum refresh rates for HDR content.
  • UHBR13.5 (54 Gbit/s)
  • 4K at 144 Hz, 5K at 120 Hz, 8K at 60 Hz. Lower maximum refresh rates for HDR content.
  • UHBR20 (80 Gbit/s)
  • 4K at 240 Hz, 5K at 180 Hz, 8K at 85 Hz. Lower maximum refresh rates for HDR content.

Cables certified for one category may work for with frequencies beyond the certified maximum, especially at shorter lengths, but it’s not guaranteed. And the further you go beyond the certified maximum, the less likely it will work. A cable that doesn’t meet the needs of your data, but comes close may work/fail intermittently or produce artifacts in the image.

Thanks, @Simon . Do you use conditional formatting in Excel? As I noted, editing (and sometimes just reviewing without changing) a conditional format rule usually causes an expected program termination.

And thank you to @gingerbeardman and @Shamino for the discussion of cables. That makes more sense than anything I thought of.

I’m using an Acer display that About This Mac tells me is 2560 x 1440, which I understand is definitely sub-Retina. The Displays pane in System Preferences shows 60 Hz (and is unchangeable).

I am using an HDMI cable; I believe it came with the display, but I’m not sure. I also have what was billed as a higher quality HDMI cable, but it’s much longer, so it might not fix the problem. [Edit to add: “8K UHD” is on the connectors, and I believe it’s 12 feet long, compared to about 18 inches for the one in use.] When I first got the display, I connected the Mac using a USB-C cable. I do not recall if I had screen blackouts then. (I have been using the HDMI cable, and an Anker USB hub with ethernet and HDMI ports, for some years now.) When I get a moment (probably the next time the screen blacks out), I’ll switch to a Thunderbolt cable.

Thanks for all the responses on this off-topic sub-thread.

The cables bundled with displays should work for that display, but they may not be certified for anything in partiular.

An “8K UHD” marking on a cable is just marketing and may not mean anything beyond the cable manufacturer’s wishful thinking. A certified (meaning it passed official tests) HDMI cable will have one of the four buzzwords: Standard, High Speed, Premium High Speed, or Ultra High Speed. And the cables certified in the latter two categories will include a certification label that includes several anti-counterfeiting features (like per-cable serial numbers and QR codes).

See also HDMI Cable Overview , which has links to two articles describing how to spot genuine certification labeling.

Mind you, an uncertified cable may work just fine, and there are plenty of good manufacturers that don’t bother with it. But without it, you’re relying on the integrity of the manufacturer.

Another useful/interesting resource is a Linus Tech Tips article from 2021: I Spent a THOUSAND Dollars on HDMI Cables… for Science .

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How Trump’s Conviction Could Reshape the Election

The guilty verdict in his manhattan criminal trial is set to become a key piece in the 2024 campaign..

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Last week, Donald J. Trump became the first U.S. former president to be convicted of a crime when a jury found that he had falsified business records to conceal a sex scandal.

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Three innovations to solve hotel staffing shortages

During the COVID-19 closures, hotel staff around the world were faced with the precarious prospect of staying home. For instance, in the United States, 70 percent of hotel staff were furloughed or laid off. 1 “AHLA data shows 70 percent of hotel employees laid off or furloughed,” TSNN, May 4, 2020. Many hospitality workers reevaluated their career paths and work-life balance as they braved the pandemic—since then, these labor pools have shed their concierge badges and room service trolleys for jobs that offer more flexibility or higher pay, such as retail, e-commerce, or warehousing.

Hotels are now battling to restore their staff complement to pre-pandemic levels. A recent survey of 200 hotels conducted by the American Hotel & Lodging Association (AHLA) revealed that 87 percent of hotels in the United States do not have enough staff, and 36 percent of the respondents cited severe staff shortages. For 43 percent of hotels, housekeeping roles were singled out as being the most seriously understaffed. AHLA points out that similar staff shortages extend to hotels across the United States as employment in the hotel industry decreased by almost 400,000 jobs between February 2020 and August 2022, with more than 115,000 job openings yet unfilled. 2 “87% of surveyed hotels report staffing shortages,” American Hotel & Lodging Association, October 3, 2022.

Nevertheless, travelers are returning in full force , leaving hotels with no choice but to operate at pre-pandemic occupancy with fewer staff members. The staff shortage may provide an opportunity for hotels to reframe the problem, and think creatively about roles and staffing.

This article highlights the value of adopting a flexible and agile staffing model that aligns with dynamic demand. This approach is marked by three innovations that could improve operational effectiveness and employee job satisfaction, without compromising service quality.

While the article presents success stories and positive outcomes as a result of implementing these innovations, it comes with a caveat that staffing remains a complex issue and the human element should not be glossed over. In a time of staff shortages, employee satisfaction (and therefore retention) is more important than ever.

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Innovation 1: using standardized, activity-based metrics to forecast frontline coverage needs.

Many hotels and resorts base their staffing on average weekly occupancy. This does not, however, reflect real need, as occupancy often fluctuates from day to day and week to week. And averages, by nature, flatten out peaks and troughs.

Take the example of a golf resort: When comparing average occupancy to actual occupancy, it is clear that weekly average numbers do not adequately reflect peak days or account for fluctuations day to day or week to week (Exhibit 1).

One solution could be to expand overall occupancy metrics to include specific measurements, like number of check-ins and check-outs, or number of tables seated at the hotel restaurant. Leveraging these metrics to match staffing to daily need (or even hourly need) enables hotels to define a standard set of productivity metrics for each type of role, which can be applied consistently as demand fluctuates.

A hotel could, for example, optimize staffing by assigning one room attendant for every 15 check-outs. Cleaning and laundry could also be scheduled to serve only the forecast number of check-outs per day. Where management ownership is shared across properties, further coverage can be achieved by standardizing activity-based metrics across all properties.

One hotel shifted from using weekly averages to staffing according to peaks in occupancy. By scheduling an additional front-desk employee for hours with high check-out volumes, this innovation reduced the total labor hours needed by about 10 percent. This also created better work-life balance for front-desk staff. One front-desk employee had previously left the industry to meet her childcare needs. She later returned to her position at the hotel because she could now work the new part-time shift during peak check-out periods. This freed up time for her to complete her work day, and still be home by the time her children returned from school.

Innovation 2: Redesigning roles to combine jobs

Traditional hotel staffing involves distinct roles with clear divisions between managers and frontline employees. And each discipline—such as housekeeping, front-desk, and maintenance—has separate promotion paths.

To build resilience in times of staff shortages, hotels could redesign roles so that fewer people are needed to perform the same number of tasks. This could involve combining similar roles, or cross-training staff so that they can switch roles.

For instance, when combining roles, housekeeping management could be combined with front-desk management to form a single set of duties. Hotels could also introduce a player-coach model where one role involves supervising and performing work, such as a housekeeping supervisor who manages a team and cleans rooms.

Staff can also cover multiple roles as needed. Night-shift roles could be transformed by combining low-touch housekeeping duties with front-desk coverage during quieter times.

Redesigned roles could potentially improve employee satisfaction by empowering staff to explore new career paths within the hotel’s operations. Combined roles build skills across disciplines—for example, supporting a housekeeper to train and become proficient in some maintenance areas, or a front-desk associate to build managerial skills.

Hotel employees at the front desk.

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Innovation 3: creating job networks across properties.

Where management or ownership is shared across properties, roles may be staffed to cover a network of sites, rather than individual hotels—especially where a hotel group may already have centralized administration for functions such as legal, accounting, and human resources.

This approach could be effective for various roles including office support, frontline staff, specialized positions, and management. In specialized roles such as maintenance, security, or events planning, a single person covering multiple properties can create value as needed. Activities staff, for instance for kids’ clubs, could also be shared. Frontline roles could be networked across properties, without sacrificing customer service. For example, a concierge or front-desk employee could alternate shifts between two nearby locations, or two different types of properties with different needs. A resort may need check-out staff later in the day whereas a hotel that caters to business travelers would need more staff in the mornings. Managers could be pooled to lead two smaller teams at two properties, instead of being focused on one.

Combining innovations to elevate operations

Though each intervention could alleviate some of the post-pandemic staff shortage issues, a combination of all three innovations could bring about a considerable reduction in weekly staff hours for a hotel property.

To illustrate, at one resort, weekly hours could be reduced by up to 18 percent by applying these three staffing innovations, specifically to front-desk and housekeeping roles. In this instance, using hourly demand to plan for staff coverage could have the greatest impact (Exhibit 2).

In many cases, employee engagement and retention have increased at hotels where all three measures have been adopted. For example, a property group under shared ownership adopted all three measures during the past two years which led to new ways for employees to grow and develop. A housekeeper who never imagined himself in a managerial role is now a shift supervisor, and employees who learned English while in back-of-house roles have embarked on training to pick up new front-of-house shifts.

These successes bode well for understaffed hotels, as McKinsey’s 2020 Employee Experience survey shows that employees who report having a positive experience at work are 16 times more engaged, and are eight times more likely to remain with their employer, than employees who report a negative experience.

Accordingly, hotel owners could make efforts to engage employees when it comes to staffing innovation by exploring, testing, and experimenting to find what works best for their employees as well as for their business needs and operating environment.

While these three innovations, alone or in combination, can lead to operational improvements, they may be easier to implement at some types of hotels than others. For instance, resorts may find it easier to provide employees with new career paths, cross-train staff, or combine similar roles. Hotel-chain operators may find it easier to share roles across locations. Many smaller, limited-service hotels have already implemented job sharing, so this particular innovation may not offer much value. Hotel owners may need to assess what would likely work best for them and their particular business model and context.

As hotel occupancy continues to recover post-pandemic, hotels have the opportunity to think innovatively about staffing. By adopting a more flexible staffing model based on dynamic demand, hotels can deliver pre-pandemic levels of service even if they are short staffed. Of course, the key to implementing any staffing innovation successfully is to keep an eye on employee engagement, and ensure that any change is good for people, and the business.

Ryan Mann is a partner in McKinsey’s Chicago office, Esteban Ramirez is a manager of client capabilities in the Dallas office, and Matthew Straus is an associate partner in the Carolinas office.

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