ilm level 5 coaching and mentoring essay

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ILM Level 5 Certificate In Effective Coaching And Mentoring - United Kingdom

Our ILM Approved Centre

course is accredited by ILM

• Provide evidence of your own development as a coach and mentor through the qualification.<
• Plan your further development.
• Plan, deliver and review coaching and mentoring in your organisation.

ILM Level 5 Certificate in Effective Coaching and Mentoring Overview

• Course syllabus
• Who it’s for
• What’s included
• Why choose this course

ILM Level 5 Certificate in Effective Coaching and Mentoring Course Outline

Course Outline

Unit 1: Understanding the Skills, Principles, and Practice of Effective Coaching and Mentoring within an Organisational Context 8588-500

Module 1: Understand the Purpose of Coaching and Mentoring within an Organisational Context

• Introduction to Coaching and Mentoring
• Differences Between Mentoring and Coaching
• Similarities Between Mentoring and Coaching
• Importance of Coaching and Mentoring
• Barriers to Coaching and Mentoring
• Organisational Benefits of Coaching and Mentoring

Module 2: Understand the Knowledge, Skills, and Behaviours Required to be an Effective Coach or Mentor

• Skills Coaches and Mentors Need
• Effective Communication for Effective Coaching
• Coaching and Mentoring Roles
• Responsibilities of a Coach
• Responsibilities of a Mentor

Module 3: Understand the Importance of Effective Contracting and Management of the Coaching or Mentoring Process

• Contracting in Coaching
• Coaching and Mentoring Processes
• Implementing Coaching and Mentoring in Organisation
• Steps in Coaching Process
• Mentoring Process

Unit 2: Undertaking Effective Coaching or Mentoring within an Organisational Context 8588-501

Module 4: Be Able to Plan and Prepare Effective Coaching or Mentoring within an Organisational Context

• Set Up a Mentoring Programme
• Mentoring Programme Design
• Steps to Start a Mentoring Programme
• Create a Culture of Coaching

Module 5: Be Able to Undertake and Record at Least 18 Hours of Effective Coaching or Mentoring with a Minimum of 2 and a Maximum of 3 Individuals

• How Should Coaches Manage Record Keeping?
• Purpose of Record Keeping
• Practical Guidelines for Record Keeping
• Video and Audio Recordings
• Data Protection
• Records Access and Security
• Reflective Practice

Module 6: Be Able to Demonstrate and Evidence Ongoing Reflection and Review of Own Coaching or Mentoring Practice

• Create Reflection in Coaching
• Continuous Professional Development Cycle
• Strategies and Techniques for Mentoring and Coaching
• Coaching with Feedback
• Coaching Feedback Model

Unit 3: Reviewing Own Ability as a Coach or Mentor within an Organisational Context 8588-503

Module 7: Be Able to Holistically Review their Ability to Perform Effectively as a Coach or Mentor within an Organisational Context

• How to Use Mentors for Measurement and Evaluation?
• Role of Mentors in Employee Performance Evaluation
• Employee Performance Evaluation Metrics
• Performance Coaching
• Evidence-Based Assessment
• How Do Learners Work Through an Applied Learning Activity?
• Coaching Models
• Ethical Behaviour in the Mentee-Mentor Relationship

Module 8: Be Able to Develop a Plan for their Future Professional Development in Coaching or Mentoring

• Importance of SWOT Analysis
• Write a SWOT Analysis
• How to Do SWOT Analysis?
• Create a Personal Development Plan
• Recording Development

Who should attend this ILM Level 5 Certificate in Effective Coaching and Mentoring Training Course?

The ILM Level 5 Certificate in Effective Coaching and Mentoring Training Course is intended for individuals who want to develop their Coaching and Mentoring skills to a higher level. This training course is beneficial for these professionals:

• Managers and Leaders
• Human Resources Professionals
• Trainers and Consultants
• Entrepreneurs
• Operations Managers
• Business Development Managers
• Relationship Managers

Prerequisites of the ILM Level 5 Certificate in Effective Coaching and Mentoring Training Course

There are no formal prerequisites to attend this ILM Level 5 Certificate in Effective Coaching and Mentoring Training Course. However, it is recommended to have some experience in Coaching or Mentoring, or in a related field such as Human Resources.

ILM Level 5 Certificate in Effective Coaching and Mentoring Course Overview

The ILM Level 5 Certificate in Effective Coaching and Mentoring is an advanced training program designed to equip professionals with the skills needed to provide effective coaching and mentoring within their organisations. This course is particularly relevant in today’s workplace, where the development of individuals and teams is crucial for organisational success.

This course is vital for Managers, HR professionals, and anyone involved in the development of others who seeks to master the art of coaching and mentoring. It is ideal for those looking to enhance their ability to support and develop team members, improve communication and leadership skills, and create a positive impact on their organisation’s culture and performance.

The Knowledge Academy’s 3-day ILM Level 5 Certificate in Effective Coaching and Mentoring Course is structured to provide delegates with a comprehensive understanding of coaching and mentoring principles, models, and techniques. This intensive course not only covers theoretical aspects but also emphasises practical application through hands-on practice sessions, role-plays, and feedback mechanisms.

Course Objectives

• To understand the principles of Coaching and Mentoring
• To develop the skills to coach and mentor individuals and teams
• To apply Coaching and Mentoring techniques in a variety of contexts
• To evaluate the effectiveness of Coaching and Mentoring interventions
• To contribute to the development of Coaching and Mentoring practice

What's included in this ILM Level 5 Certificate in Effective Coaching and Mentoring Training Course?

• ILM Level 5 Certificate in Effective Coaching and Mentoring Assessment
• World-Class Training Sessions from Experienced Instructors
• ILM Level 5 Certificate in Effective Coaching and Mentoring Certificate
• Digital Delegate Pack

ILM Level 5 Certificate in Effective Coaching and Mentoring Assessment Information 

• You'll complete 2000 word written assignments, one for each unit you study.  
• You'll submit these online and they'll be marked by your ILM tutor. 

Why choose us

Ways to take this course.

Online Instructor-led

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ILM Level 5 Certificate in Effective Coaching and Mentoring. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

• See trainer’s screen
• Recording & transcripts
• Virtual whiteboard
• Share documents
• Works on all devices

Unlock your potential with The Knowledge Academy's ILM Level 5 Certificate in Effective Coaching and Mentoring, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

• Certificates provided online
• Get immediate access on purchase
• Unlimited mock exam attempts
• Exams included online

Experience the most sought-after learning style with The Knowledge Academy's ILM Level 5 Certificate in Effective Coaching and Mentoring. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ILM Level 5 Certificate in Effective Coaching and Mentoring sessions.

Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ILM Level 5 Certificate in Effective Coaching and Mentoring at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

Team building opportunity

Our ILM Level 5 Certificate in Effective Coaching and Mentoring offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Some of our worldclass trainers

Title, job roles, etc

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What our customers are saying

Excellent course wholeheartedly recommend to a friend. Engaging and experienced coach and trainer - with extensive subject matter knowledge and experience. Warm and empathic. Excellent pacing to the course, with breaks scheduled through the session. Organised, analytical, structured and thorough approach to delivery.

Lynsey Bowker

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The Knowledge Academy is an Approved Centre for ILM

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Flexible delivery methods are available depending on your learning style.

High quality resources

Resources are included for a comprehensive learning experience.

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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ILM Level 5 Certificate/Diploma in Effective Coaching and Mentoring

Course summary

Aimed at: Middle Managers and/or HR and OD professionals

Duration: Approximately 12 months, depending on work commitments

Accreditation: ILM, City & Guilds

Qualification: Level 5

Course overview

Elevate your career with our undergraduate-level qualification tailored for mid-level managers and those looking to use coaching in the workplace. Gain essential skills and knowledge in management coaching and mentoring through our year-long program. Benefit from interactive workshops, personalised tutor support, and practical assignments. Earn an internationally recognised ILM Level 5 Certificate upon completion. Enroll now and unlock new opportunities for professional growth!

This year long programme will develop your capability to act as a management coach and mentor.  The stimulating practical and theory-based work will enable you to work with any client to support their career development and enhance their skills.

Course features

• A highly interactive course with 5 live workshop days of in-depth workshops and peer support.
• 12 month Personal Tutor / mentor coach support: advice and guidance, feedback on draft assignments and 3 hours of coaching supervision.
• 1-to-1 advice and practical help from our expert tutors who have trained people from some of the world’s largest organisations.
• All materials; programme folder, handbooks, workbooks and access to a range of coaching resources.
• On successful achievement, an internationally recognised and respected ILM Level 5 Certificate as well as 16 credits on the international qualifications framework.

Programme Dates (5 workshop days)

• 19 & 20 March, 29 & 30 April and 15 July- Fully Booked
• 17 & 18 April, 22 & 23 May, 11 September- Fully Booked
• 22-24 May ( F2F ), 24 June and 12 September (London Hybrid Programme) – Open for Registrations
• 11 & 12 July, 19 & 20 Sept and 9 Jan 2025 – Open for Registrations
• 23 & 24 September, 21 & 22 October and 23 January 2025 – Open for Registrations
• 7 – 8 November, 9 & 10 December and 17 March 2025- Open for Registrations

Course tutors

We deliver our courses in a unique way, reflecting our core beliefs of respect, rigour, integrity, professionalism and success. Our team of professional tutors are all practicing coaches.  Tutors bring a mix of their dynamic coaching practice underpinned by the experience and rigour of programme delivery to achieve the results BSC are so proud of.

Our Faculty

What you will need

• Experience of coaching within an organisation
• Microsoft Word software, or equivalent
• An email account

How the course works

The course begins with 2/3 days in a seminar environment.  These days will be both theory and practice-based, aimed at giving you a strong body of knowledge whilst preparing you for your assignment, portfolio, reflective journal and 18 hours of coaching or mentoring activity with a minimum of 2 and a maximum of 3 individuals. The other 2 workshop days are scheduled midway through your assessments.

• Assignment : Understanding Effective Coaching or Mentoring within an Organisational Context   Research and critical review of the role of a coach, difference between coaching and mentoring, use of coaching and mentoring in organisations,  integration of coaching and mentoring in organisations, role of contracting, confidentiality, ethics etc (a theory paper). The suggested word count for this unit is 4,000 to 5,500 words (limit 6050), not including appendices.
• Portfolio :   Undertaking Effective Coaching or Mentoring within an Organisational Context  (18 hours Certificate, 54 hours Diploma) which includes coaching logs and supporting documentation in the form of a Portfolio which must fulfil specified assessment criteria
• Reflective Journal :  Reviewing own Ability as a Coach or Mentor within an Organisational Context  This is in the form of a diary which uses evidence from your Portfolio to provide a reflective overview of your journey as a coach providing a reflection on your development throughout the programme and on your ability to perform effectively as a coach or mentor within an Organisational Context

When you have finished

You will receive an internationally recognised ILM, QCF credited Certificate. As a member of the prestigious British School of Coaching Alumni you will join a network of professional coaches with access to a wide range of coaching resources and information.

Progression routes

The  ILM Level 5 Diploma in Effective Coaching and Mentoring.   Build on your achievement with a further 42 hours of coaching practice (total 60 hours)  and an extra 2 tutorial days.

ILM Level 7 Certificate in Executive and Senior Level Coaches and Mentors.   Give your coaching practice a stamp of professionalism – this is the highest level coaching qualification available.

How to apply

Please complete and return the Application Form (above right) to [email protected] or contact us for a free consultation today.

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Apr 17, 2024

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Cert: 16 QCF Credits; Dip: 38 QCF Credits

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I now know that coaching is the right path for me. I have learnt more on the 5 programme days than the previous 6  months of tentatively researching at home - Sales Manager

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ILM Coaching and Mentoring Unit 500 (1.3)

This is the second of two post sharing extracts from my ILM Unit Coaching and Mentoring Unit 500 submission. Section 1.3 requires candidates to present “the business rationale for either coaching or mentoring.” With Performance Management deadlines looming, I was hoping that this section response may stimulate conversation on alternatives to failing practice on performance management practice.

The business rationale for coaching or mentoring (eg for professional development, strategic goals, personal development, problem solving, improving individual or organisational performance, etc.) Assessment Criteria 1.3

The benefits to businesses and schools are very clear; increased staff and student retention and attainment (both student outcomes and leadership capacity). At an individual school leader or teacher level, coaching has been shown to promote teacher collective efficacy, which has been shown to positively affect student outcomes.

Schools are facing a critical shortage of qualified teachers at a time when pupils numbers are rising. Over the next decade, we are expecting a 19% increase in pupil numbers, at a time when teacher recruitment consistently falls short of it’s target and teacher retention rates are falling steeply between 2011 and 2017.

“The current situation represents a serious threat to educational standards, particularly in schools in areas of high disadvantage where it is often most difficult to recruit teachers,” (Tes, 2018)

Coaching and mentoring builds rapport, trust and confidence thus promoting retention as shown at both Wells Cathedral School and Wellington College. Furthermore, teachers in supportive environments improve more, it is this “sense of success” that can increase the likelihood they remain at their schools (Johnson and Birkeland, 2003, p 581). Second, coaching helps build leadership capacity in the school, helps resolve the complex issues, and has the potential to unlock the potential in others. Arguably, coaching is a cost effective approach to get more from the staff you have, as well as keeping them.

A good example is Ambition School Leadership (presently merging with Institute for Teaching) reporting that their Teaching Leaders and Future Leaders programmes participants, consistent scored Coaching as the highest-scoring element of their programmes. 97% of participants either “strongly agreed” or “agreed” that coaching was building their confidence and capacity as leaders (Ambition School Leadership, 2017). Their success leading to recent DfE training awards.

To be clear, the benefits of coaching in education, are no different to that of any organisation, increased productivity, performance and retention, as well as bringing “fresh perspectives on personal challenges, enhanced decision making skills, greater interpersonal effectiveness and increased confidence.” ICF reports .

At an individual school leader or teacher level, Chris Munro, (2016) adds that for teachers, the “best coaching conversations are empowering, respectful and professionalising – they increase teachers’ sense of self-efficacy and, over time, begin to positively influence the nature of conversations across the school” (Munro, 2016, ejournal, page numbers available). With these individual teacher benefits contributing cumulatively to the organisation. Simply, developing and empowering teachers, impacts on student outcomes.

‘Instructional coaching’ in particular is a sub-category of coaching that has emerged as a promising alternative to traditional models of professional development. Kraft et al’s (2018) meta analysis affirmed the potential of coaching as a development tool, reporting a positive impact on both teachers’ instructional practice and students’ academic achievement. Devine, et al (2013, p 1129) also reporting the benefits of coaching in ensuring that “teaching practices are realized with fidelity, ensuring systematic, high-quality implementation” and also in “sustained way.” Thus, improved student outcomes, a Key Performance Indicator for staff performance reviews, leads to pay enhancement, professional kudos and potential promotion candidacy.

Performance Related Pay has come under significant professional challenge in Education, with Professor Rachel Lofthouse making a strong case to suggest that coaching and mentoring is better suited to supporting school leaders with the “authentic challenges, professional interests and dilemmas experienced in complex educational settings,” what is more, she goes onto to suggest it may also act as a “counterweight to some of the consequences of performativity” and provide “a valuable means to deploy the expertise of experienced professionals to support an education system exposed to problems of retention of both teachers and school leaders.” Notwithstanding the introduction of the Early Careers Framework for Teachers, coaching and mentoring may also better support teachers at the outset of their careers.

DfE: School leadership in England 2010 to 2016: characteristics and trends (Revised July 2018). (2018). [online] Department for Education. Available at: https://www.gov.uk/government/publications/school-leadership-2010-to-2016-characteristics-and-trends [Accessed 1 Mar. 2019].

Department for Education (2017). Teachers’ pay reform: evaluation – report. [online] Available at: Are teacher pay reforms having an impact on schools? [Accessed 29 Feb. 2019].

Devine, Mary & Meyers, Raymond & Houssemand, Claude. (2013). How can Coaching Make a Positive Impact Within Educational Settings?. Procedia – Social and Behavioral Sciences. 93. 10.1016/j.sbspro.2013.10.048.

Tes. (2018). Drop in teachers ‘a threat to education’ . [online] Available at: https://www.tes.com/news/drop-teachers-threat-education [Accessed 1 Mar. 2019].

Munro, C. (2016). Coaching in education: an introduction. e-leading Management Strategies for School Leaders , (27).

www.ncsl.org.uk/researchpublications

Institute, E. (2019). Analysis: Could phased bursaries solve the teacher retention crisis? – Education Policy Institute .

Education Policy Institute. Available at: https://epi.org.uk/publications-and-research/phased-bursaries-teacher-retention/ [Accessed 1 Mar. 2019].

Johnson, S., & Birkeland, S. (2003). Pursuing a “Sense of Success”: New Teachers Explain Their Career Decisions. American Educational Research Journal, 40, 581-617.

Kraft MA, Papay JP. Can Professional Environments in Schools Promote Teacher Development? Explaining Heterogeneity in Returns to Teaching Experience . Educational Effectiveness and Policy Analysis [Internet]. 2014;36 (4) :476-500.

Kraft MA, Blazar D, Hogan D. The Effect of Teacher Coaching on Instruction and Achievement: A Meta-Analysis of the Causal Evidence . Review of Educational Research [Internet]. 2018;88 (4) :547-588.

Lofthouse, R. (2019). CollectivED: Making sense of coaching for professional development in education – Leeds Beckett University Blogs . [online] Leedsbeckett.ac.uk. Available at: https://www.leedsbeckett.ac.uk/blogs/carnegie-education/2018/10/collectivedmaking-sense-of-coaching-for-professional-development-in-education/ [Accessed 29 Feb. 2019].

Lofthouse, R. and Leat, D. (2013). An activity theory perspective on peer coaching. International Journal of Mentoring and Coaching in Education , 2(1).

Lofthouse, R., Leat, D., and Towler, C., 2010. Improving teacher coaching in schools; a practical guide. CfBT Education Trust.

Norris, G. (2019). Visit to Wells Cathedral School .

The Independent. (2019). School governors call on government to increase funding in ‘unprecedented’ action . [online] Available at: https://www.independent.co.uk/news/education/education-news/school-governors-funding-cuts-government-pupils-action-mps-parliament-lobby-a8798101.html [Accessed 1 Mar. 2019].

Rachel Lofthouse (2018): Coaching in education: a professional development process in formation, Professional Development in Education, DOI: 10.1080/19415257.2018.1529611

Maintained schools and academies inspections and outcomes as at 31 March 2017, page 6. https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/622914/Maintained_schools _and_academies_inspections_and_outcomes_as_at_31_March_2017.pdf 6

Ambition School Leadership. (2017). Why does Ambition School Leadership offer coaching? . [online] Available at: https://www.ambitionschoolleadership.org.uk/blog/why-does-ambition-school-leadership-offer-coaching/ [Accessed 1 Mar. 2019].

Kristian Still

1.2 Provide an evaluation of how the organisational context affects coaching or mentoring, include at least three of these for either coaching or mentoring. 1.3 Present the business rationale for either coaching or mentoring, including at least two benefits to individuals and at least two benefits to organisations.

Hi I am doing the level 5 Diploma ILM in Coaching and Mentoring myself, I am ex Military and I started this course 6 months after I had completed my 24 Years Military service in the Royal Logistic Corps. I have been employed in a school local to me for the last two years, unfortunately due to the pandemic I had to put this on hold. I had completed my training and completed my Lit Review, I have fully support from my tutor and I started the Assignment November last year 2021, I am really struggling on some of this my tutor is on hand and I regularly zoom him for updates etc. Please do you have any advice on the best way to complete this as I am struggling to put pen to paper. My tutor is ex forces so we have a great rapport but i don’t know how and what to write. Your work looks brilliant.

Thanks for leaving a comment on the blog. Thank you for your service Lee. I have to say it was hard work and I had amazing support from Jane at Red Tiger Coaching @Jane_RTC. I am not sure I can offer much direct advice but happy to chat it over.

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ILM Level 5 Effective Coaching & Mentoring

The ILM Certificate in Effective Coaching and Mentoring is an ideal qualification for managers with significant responsibility for coaching and mentoring as part of their day-to-day role.

Our School of Business run this ILM accredited Level 5 certificate. It's designed to develop learners planning to move into a development role in your organisation or for those pursuing a career as a freelance coach and mentor.

Why study with us

• Be able to assess your own skills, behaviours and knowledge as a coach and mentor. You'll also learn to plan, deliver and review coaching and mentoring in your organisation.
• Deepen your understanding of how coaching and mentoring can impact an organisation.
• Get a critical understanding of the role and responsibilities of the workplace coach and mentor and plan your future development.

Delivery:  Campus Study Mode:  Part time Duration: 6.5 days training, spread over 7 months (40 hours) Campus: Preston and Westleigh  Start Date: Start dates are varied. 

Course overview

There are three mandatory units in this qualification:

• Unit 1: Understanding the skills, principles and practice of effective management coaching and mentoring: This unit will help you understand the role and contribution of coaching and mentoring. You'll learn to build a business case.
• Unit 2: Reviewing your own ability as a management coach or mentor: This will give you the ability to critically review your own personal qualities, skills and competence.
• Unit 3: Plan, deliver and review: You'll need to demonstrate your ability to plan, deliver and review at least 18 hours of coaching and mentoring in your workplace.

Benefits for individuals

• Be able to assess your own skills, behaviours and knowledge as a coach and mentor. as well as plan, deliver and review coaching and mentoring in your organisation.
• Get a critical understanding of the role and responsibilities of the workplace coach and mentor.

Accreditations

Industry links

Institute of Leadership and Management Membership

All ILM learners receive a minimum of 12 months membership of the Institute of Leadership and Management, bringing access to a wealth of resources to support their leadership development.

View the course facilities

Benefits for employers

• Ensure the managers you develop as coaches are properly equipped with the skills, knowledge and ethical understanding they need.
• Develop a coaching and mentoring culture in your organisation so that managers can provide effective support for the development of others and improve their performance.

Entry requirements

These qualifications are for managers and those with significant responsibility for effective coaching and mentoring as part of their daily role within an organisational context. They are also ideal for individuals who wish to move into a development role or start a career as a freelance coach or mentor.

Fees and funding

The cost of the course is £1,500 and this includes the ILM registration fee.

Learning environment

• As per the ILM - the total qualification time (TQT) is 160 hours for the Certificate.
• 6.5 days training (6 full days and one-half day), spread over 7 months (40 hours).
• In addition to classroom attendance and virtual learning support, the course will require self- directed study and evidence of 18  hours of coaching and mentoring in your workplace (to achieve the Certificate).

Progression pathways

This qualification will provide progression opportunities to other qualifications such as:

• ILM Level 5 Award, Certificate or Diploma in Leadership and Management
• ILM Level 7 Certificate or Diploma for Executive and Senior Level Coaches and
• ILM Level 7 Certificate or Diploma for Coaching Supervisors
• ILM Level 7 Award, Certificate or Diploma in Leadership and Management

Enquiries and applications

For further information please email the School of Business CPD Team  and an enrolment form will be sent to you.

This course is based in the School of Business

For information on possible changes to course information, see our essential and important course information

You can find regulations and policies relating to student life at the University of Central Lancashire on our student contract page