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Business Analysis and Case Study

Infosys Case Study: Unveiling a Global Success Story

Table of Contents

In today’s rapidly evolving business landscape, few companies like Infosys have managed to leave a lasting impact. With its rich history, innovative approaches, and steadfast commitment to excellence, Infosys has emerged as a global consulting and information technology service leader. This comprehensive case study delves into various aspects of Infosys, examining its remarkable journey, business model, client engagements, strategic partnerships, corporate culture, financial performance, and future prospects.

Infosys Introduction and Overview

Brief history and background of Infosys: Founded in 1981 by seven visionary individuals, Infosys started as a small software development company in Pune, India. Led by Narayana Murthy and his team, Infosys rapidly gained recognition for its commitment to quality, client-centric approach, and focus on delivering value through technology.

Founders and key individuals: Narayana Murthy, Nandan Nilekani, S. Gopalakrishnan, S. D. Shibulal, K. Dinesh, N. S. Raghavan, and Ashok Arora were the driving forces behind Infosys’ inception and early growth. Their entrepreneurial spirit, leadership, and technical expertise laid the foundation for the company’s success.

Vision, mission, and core values: Infosys is driven by a compelling vision to help clients navigate the digital revolution and achieve transformative outcomes. Its mission is to be a trusted partner by leveraging cutting-edge technology solutions. The company’s core values, including integrity, excellence, fairness, and respect for individuals, shape its operations and guide its interactions.

Infosys Business Model and Services

Overview of Infosys’ business model: Infosys operates as a global consulting and IT services company, providing solutions to clients worldwide. Its business model revolves around delivering end-to-end services that enable organizations to enhance efficiency, drive innovation, and achieve digital transformation.

Description of the services offered by Infosys: Infosys offers a comprehensive suite of services, including IT consulting, system integration, software development, application maintenance and support, quality assurance, business process outsourcing, and infrastructure management. These offerings cater to diverse industries, including banking and financial services, healthcare, manufacturing, retail, and more.

Target market and client base: Infosys serves a broad spectrum of clients, ranging from small and medium-sized enterprises to large multinational corporations. Its expertise spans across industries, allowing it to address clients’ unique challenges and requirements in various sectors.

Growth and Expansion

Analysis of Infosys’ growth trajectory over the years: Infosys has experienced remarkable growth since its inception. With a relentless focus on customer satisfaction, innovation, and operational excellence, the company has expanded its footprint globally and achieved consistent financial success. It has consistently outperformed competitors and adapted to changing market dynamics to maintain its position as an industry leader.

Strategies employed for expansion: Infosys has employed various strategies to drive expansion and maintain its competitive edge. These include organic growth through client acquisition and market penetration, strategic acquisitions to enhance capabilities and expand into new geographies, and forging strategic partnerships to foster innovation and collaborate with industry leaders.

Global presence and geographic diversification: Infosys has established a robust global presence, with offices and delivery centers across six continents. By leveraging its extensive network and tapping into diverse talent pools, Infosys has been able to cater to clients’ needs worldwide while adapting to local business practices and cultural nuances.

Innovation and Technology

Focus on Infosys’ commitment to innovation: Innovation lies at the heart of Infosys’ DNA. The company recognizes the pivotal role of technology in driving business transformation and invests heavily in research and development. Through its innovation labs, design thinking approaches, and agile methodologies, Infosys consistently pushes boundaries and delivers cutting-edge solutions to its clients.

Description of key technological capabilities and initiatives: Infosys leverages a wide range of technological capabilities to deliver value to its clients. These include expertise in areas such as artificial intelligence, machine learning, data analytics, cloud computing, cybersecurity, blockchain, and more. The company’s innovation initiatives, such as Infosys Labs and Infosys Knowledge Institute, foster thought leadership and fuel breakthrough innovations.

Research and development efforts: Infosys’ dedicated research and development teams continuously explore emerging technologies, industry trends, and customer needs. Through collaborations with academic institutions, industry consortiums, and open innovation initiatives, Infosys stays at the forefront of technology advancements and drives innovation-led growth.

Corporate Culture and Values

Emphasis on Infosys’ unique corporate culture: Infosys boasts a distinct corporate culture characterized by openness, inclusivity, and a strong sense of community. It encourages employees to unleash their creativity, embrace diversity, and collaborate to deliver exceptional results. The company’s culture is rooted in its core values and permeates every aspect of its operations.

Employee-centric policies and practices: Infosys strongly emphasizes its employees’ well-being, growth, and development. It offers a range of programs and initiatives to enhance employee satisfaction, including comprehensive training and skill development programs, work-life balance initiatives, employee recognition programs, and opportunities for career progression.

Emphasis on ethics, integrity, and sustainability: Upholding high ethical standards is a cornerstone of Infosys’ operations. The company prioritizes integrity, transparency, and responsible business practices. It is committed to sustainability and actively works towards minimizing its environmental footprint, promoting diversity and inclusion, and making a positive social impact.

Client Case Studies

Highlight successful client engagements and projects: Infosys’ success is best showcased through its client case studies. These real-world examples demonstrate the value it brings to clients’ businesses and the transformative impact of its solutions. Case studies span diverse industries and highlight how Infosys has helped clients overcome challenges, drive innovation, improve operational efficiency, and achieve sustainable growth.

Illustrate Infosys’ value proposition and impact on clients’ businesses: The client case studies underscore how Infosys collaborates closely with its clients, leveraging deep industry expertise, technological prowess, and a client-centric approach to deliver tailored solutions. They showcase how Infosys enables clients to unlock new opportunities, optimize processes, enhance customer experiences, and achieve long-term success.

Strategic Partnerships

Overview of key strategic partnerships: Infosys has forged strategic partnerships with leading clients, technology providers, and academic institutions worldwide. These collaborations are driven by the mutual goal of fostering innovation, exploring new opportunities, and co-creating solutions that address complex business challenges.

Collaborative initiatives and their outcomes: The strategic partnerships have led to the development of joint solutions, innovative products, and shared knowledge. Through collaborative initiatives, Infosys and its partners have harnessed their collective strengths to deliver transformative outcomes, accelerate digital transformation, and create sustainable value for their clients.

Corporate Social Responsibility

Infosys’ CSR initiatives and programs: Infosys is deeply committed to corporate social responsibility (CSR) and actively contributes to the communities it serves. It engages in various CSR initiatives, focusing on education, environmental sustainability, healthcare, rural development, and social welfare. These initiatives reflect Infosys’ dedication to making a positive difference in society.

Environmental sustainability efforts: Infosys recognizes the importance of environmental sustainability and has implemented several measures to reduce its ecological footprint. It promotes energy-efficient practices, utilizes renewable energy sources, and invests in green infrastructure to minimize its impact on the environment.

Social impact projects and philanthropy: Through its philanthropic efforts, Infosys supports initiatives that promote education, healthcare, and social welfare. The company collaborates.

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Case Study: Infosys – Talent Management Processes Automation with AI

• First Online: 17 June 2023
• pp 1451–1458

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• Parasuram Balasubramanian 3 &
• D. R. Balakrishna 4  

Part of the book series: Springer Handbooks ((SHB))

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The IT industry has been a pioneer in the use of Automation and AI. Infosys, a global leader in next-generation digital services and consulting, has expanded the use of automation across their internal processes and offers these capabilities to their clients. One of their outstanding success stories has been in recruitment.

As a large-scale recruiter, the recruitment function at Infosys was complex, voluminous, and highly manual. From over 130,000 employees in 2010, the firm had nearly 260,000 employees in 2020. They were processing over 2,140,000 in 2020 that was 2.5 times the applications received in 2010. This created a tremendous workload for the recruitment team.

The automation journey of the Recruitment function at Infosys has been arduous. During their solution building, they were hit by new challenges arising out of a global pandemic in early 2020, when they had to suddenly move to a virtual environment. The disaster also created the need to expand their workforce as the number of IT projects grew.

The automation program was executed at speed to respond in time to the continuously changing landscape. It resulted in transformational changes, bringing both high efficiency and effectiveness. For example, the time taken from sourcing to making an offer is reduced by 86%. The project demonstrates the structured approach to discovering, developing, and democratizing AI and automation, thereby encouraging its adoption. Infosys continues to invest in the technology as they believe it plays a critical role in staying relevant to their clients by delivering industry-leading business solutions.

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Acknowledgments

We would like to thank Ashok K Panda, Anie Mathew, and Meghna Chatterjee from Infosys for their contribution in collating and curating this case study. See Chapter 46 for broader content of automation in data science, software, and information services.

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Parasuram Balasubramanian

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Shimon Y. Nof

Appendix 1: A Detailed Look at Major Activities and Their Intricacies

1.1 sourcing: raising hiring requests and finding resumes.

Hiring Requisitions, which were earlier created manually, are now automatically created by directly fetching data from talent indent tools. Job descriptions of common roles are predefined and auto-populated with recruiters having the option to manually intervene. Once a new job is posted, various sourcing channels are automatically updated.

Sourcing Applications: Earlier recruiters had to wait for candidates to apply or search and download best-fit resumes from different channels to create candidate profiles in internal system. With InTAP, resumes are uploaded in bulk, which are then automatically parsed for profile creation.

The integrated talent platform sends recruiters a list of AI-enabled recommendations of candidates picked from internal databases as well as external job boards. They are ranked in the order of their fitment to the job/skill with 95% accuracy. These candidates are matched for their skill, experience, location, proficiency, accreditation, and other criteria. The best candidates can then be tagged by the recruiter for the job. This cuts down nearly 80–90% of the sourcing time.

Candidate experience is also enhanced as most of the fields in application form are prepopulated.

1.2 Screening: Prescreening, Shortlisting, and Prescheduling

Prescreening: Weeding out duplicate applications, applicants from blacklisted companies, or alumni who do not qualify to be rehired was earlier done manually using excel comparisons. Removing exact duplicates is now fully automated based on AI logic with auto-rejections. Blacklisted candidates are auto-flagged based on organization policy. For rehires, system pulls past employment details from internal applications such as the separation tool and makes recommendations.

Screening: The resume parser throws up a list of recommendations and ranks them based on the match between candidate’s profile and job requirement. The ranking logic is driven by explainable AI, and an 80% match indicates high probability of the candidate being a good fit for the role. The parser has eliminated recruited team’s task of sifting manually through thousands of resumes.

Prescheduling: A background check is run prior to interview, to validate academics, check references and past employment history, and scan social media interactions, and liaison with specialized vendors. The Infosys Fraud Detector (IFD) plays a big role by using machine learning and deep learning-based Long Short-Term Memory and Feed Forward model for handling textual and numerical inputs, respectively. For fraudulent image detection, it uses Optical Character Recognition and Named Entity Recognition.

1.3 Interview: Scheduling, Panel Management, and Conducting Interviews

Interview scheduling: With on-campus hiring now moved to online platforms, InTAP offers the capability to organize large-scale hiring. Once hiring event is created in the system, it fetches relevant candidates and tags them to it. The platform matches slots between panelists and candidates. InTAP uses RPA to automatically schedule and trigger invitations. Automated reminders through messaging apps, SMS, and IVR can be sent to candidates to reduce cancellation and no-shows. RPA has significantly freed up recruitment team’s effort in scheduling.

The system sends an invitation to tagged candidates and a notification on messaging apps offering them to choose a slot for the event. Once slot is selected and assigned, candidate needs to submit minimum set of data for verification. Final invitation to the event with required details is extended to shortlisted candidates. System notifies panelists of their upcoming commitment and blocks their calendar. Details of candidates are shared with the panelists.

Vimmy Thaman , a candidate who got selected through the new recruitment process, says, “ Every step was intuitive, and I received timely notifications and reminders to ensure I did not miss my interview or any submissions. The virtual arrangements and management was so smooth that it made the onboarding process effortless. ”

Panel management and interview: Traditionally, recruitment was conducted in person at an Infosys campus. With virtual interviews, panelists now use an online interview platform that is integrated with recruitment portal for a seamless experience. Lobby feature keeps candidates engaged while they await their turn and provides visibility to the recruiter on the number of candidates waiting to be interviewed. Panelists validate the candidate by checking an identity proof and capturing photograph / screenshot of the screen. Gamification to create incentives for panelists is being considered, which can be integrated into the interview platform.

Puru Bhandarkar , Delivery Head of a Business unit, says, “ The virtual hiring process is seamless and smooth, and the collaboration between my resource planning team and recruitment team has now become much faster because everything is flowing through the automated InTAP system. Interview process has also become hassle-free with virtual mode, and InTAP is a great application that has resulted in considerable effort reduction for my team. ”

1.4 Selection: Offer and Acceptance

Offer: The talent acquisition platform runs the required algorithm to calculate compensation and benefit details and generate an offer letter to the candidate, who gets the option to reject or accept the offer online.

Acceptance: Once the offer is accepted, candidate is guided from the career site to the onboarding application known as Infosys Launchpad. The candidate data from InTap, the acquisition platform, is automatically updated into Launchpad.

Infosys also has an application exclusively for engineering students in India, called InfyTQ, that serves as a digital learning platform to create talent readiness at an industry level. It is an opportunity for the organization to groom and hire the future technology workforce of India. Students who qualify for hiring are seamlessly moved into the InTap platform.

1.5 Allocation: Onboarding, Training, and Project Allocation

Onboarding: Infosys Launchpad offers a one-stop onboarding solution to assist new joiners to complete formalities and guides them through their first few weeks at work.

The application focuses on information assimilation, seamless enablement across all systems, timely payroll processing, and preparing for day one at work with tools such as smart cards and access to all relevant work applications. As the application is prepopulated with data captured during interview and selection process, smooth and seamless experience for candidate is ensured. The application is highly configurable and can be customized as per organizational and country-wise policy mandates. Infosys Launchpad has significantly reduced time in payroll and ID card issue processes across different countries.

Syed Ahmed , Delivery Manager of a Business unit, says, “ With increased hiring this year and in the virtual post-pandemic scenario, the automated hiring process was a boon for our team to speed up recruitment and get skilled talents onboarded quickly to meet our client demands. What earlier took 50 days for us to onboard a new employee, is now completed in 10 days. ”

Engagement, training, and allocation: Once a part of the organization, an Infosys employee continues to be enabled with AI-based solutions that are highly employee-centric. InfyMe is an app developed as part of the “Employee Experience” program which allows employees to conduct key business transactions on the go. Culture-sensitive training modules are also embedded into their training plan. Employees can define their growth and aspirations as well as progress in their career. Earlier, learning, training, and accessing work-related applications were through multiple systems which was painful, and this is now entirely seamless.

Rushiraj Desai , who recently joined Infosys says, “ I applied for job opening in Infosys during the 2020 pandemic situation. I was doubtful about the onboarding process but at the same time had trust on digital capabilities that IT companies offer. Infosys, true to its reputation, completely digitized the whole experience - from applying for job opening, interview schedule, selection, onboarding & document submission for background verification. Launchpad is a great tool and easy to interact with, workflow is very well laid out for employees to submit all personal / professional data and necessary documents online. Great to experience that data and documents flow to internal finance and HR systems automatically. The 2-day onboarding program was also well organized & completely virtual from introduction to giving access to employees to Infosys IT systems/applications. ”

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Balasubramanian, P., Balakrishna, D.R. (2023). Case Study: Infosys – Talent Management Processes Automation with AI. In: Nof, S.Y. (eds) Springer Handbook of Automation. Springer Handbooks. Springer, Cham. https://doi.org/10.1007/978-3-030-96729-1_70

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Agency Guide: How To Write a Client Case Study (With Examples)

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A client case study highlights an agency's impact on a business, showcasing problem-solving skills and success. It serves as concrete evidence of expertise, building credibility and distinguishing an agency from competitors. Engaging case studies captivate potential clients, demonstrating value and encouraging further exploration. Learn to craft impactful case studies, enhancing your agency's appeal and client acquisition.

It’s an age-old question: if you want to get more clients , where should you put your content marketing focus?

Your first instinct might be to say blogging. This answer makes sense—for many years, blogging has been touted as one of the best ways to attract an audience and demonstrate your expertise. While blogging can highlight your agency's expertise, it isn’t necessarily going to be nearly as effective as showing real results to win future customers.

Instead of pouring all of your agency's time and creative energy into blog posts, another approach is to focus on client case studies that prove the effectiveness of your services.

Case studies are, in many ways, similar to blog posts. Writing them takes a similar skill set and, once finished, helps to bring in organic search traffic.

However, they have one major advantage over blog posts: they're a great way to show potential clients your agency's value proposition . They also help tell a customer story in a very different way than blog posts do.

If you haven’t written any in a while (or ever), you’re missing out on a great marketing opportunity. In this guide, we'll discuss how to write a case study to attract prospective customers.

Why Client Case Studies Are Worth the Effort

How to write a marketing case study that lands you more clients, real client case study examples.

If you’ve never written a case study, it can be challenging to figure out where to start and what to include. For example, how do you decide which clients to feature and what details to include?

While there is a slight learning curve to writing a compelling client case study, it’s not as difficult as you might think, and their benefits far outweigh the effort of creating them.

As highlighted by a study from the Content Marketing Institute , case studies are among the top three pieces of content that B2B marketers focus on in 2023:

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Case Studies Speak Directly to Your Potential Clients.

Your blog posts are probably well-written and informative, but are they driving conversions? Readers are busy, and if your latest blog post doesn’t speak to their current needs, there’s a good chance they won’t read it and you're likely seeing a high bounce rate . Use marketing attribution models to determine where your conversions are coming from accurately.

However, case studies are more likely to grab readers’ attention than blog articles. People love reading about situations like their own. If you can tell a potential client a story about how you helped a business similar to theirs, they won’t just pay attention—they’ll remember you when they’re ready to hire an agency.

Case Studies Can Do Everything Blog Posts Can Do.

Your client case study doesn’t have to be a dry, boring wall of text. It can inform, entertain, and inspire readers. You can share useful findings or advice in a case study, just like you would in a blog post. They are also ideal for displaying your expertise and positioning you as a thought leader and your company as an authority.

Case Studies Build Credibility and Trust.

Your perceived trustworthiness is an essential part of whether people decide to hire you or not. Most people will hesitate to hire an agency that didn’t have any examples of their past work on display. They also give clients a way to evaluate your competence before they commit to working with you.

Case Studies Make You Stand Out From the Competition.

Case studies are a bit more specialized and challenging to write than blog posts, which means that not everyone writes them. If you want your agency to look more professional than your competitors, writing case studies give your brand's image a boost. Be sure to use competitor analysis tools after you've created a few case studies to see how you stack up in your customer's industry.

Case Studies Make a Great Lead Magnet.

They are also useful as part of a cold email marketing strategy. For example, you can let people read the beginning (make sure it’s strong!), and offer to send the full case study in PDF form in exchange for an email sign-up.

Case Studies Work.

In the CMI's survey mentioned above, case studies were ranked in the top 3 highest performing types of content for both nurturing and converting leads:

Report Smarter, Not Harder.

Better, faster & easier client reports are just a few clicks away, 1. define the type of clients you want to attract.

Before you email any former clients or start working on an outline of your first draft, take some time to figure out who your ideal client is. Write out your ideal customer profile and ask yourself questions such as:

Is there a type of business you especially like working with?

What kind of work do you want to do more of?

Case studies, like any other type of content marketing, work best when targeted towards a specific type of reader. If you design your case study to resonate with your ideal clients’ wishes, insecurities, and goals while including relevant theories, your agency will attract more of the kind of clients you enjoy working with. Use a client profile template to ensure you're team is aligned on who your ICP actually is.

2. Gather Information and Data Points

Once you know who you’re writing your case study for, decide which project you want to write about. Pick something that your ideal client will find relatable in some way.

Always reach out to any current or former clients before you write a case study about them. You don’t want to post any potentially-sensitive information about someone else’s business online without their permission.

Many of your clients will probably be happy to be featured in a case study, as long as you make them look good and avoid giving away anything they don’t want to be public knowledge.

If your client does not want to be featured under their brand, you can decide to write the case study and highlight the metrics without using their name and simply say “A Company in [blank] Industry”. That said, a more compelling case study features a brand with customer quotes, so try to find projects and clients that are happy to have their name on your site.

Once a client agrees to the case study, set up an interview with them so you can discuss the project. A testimonial is a great addition to a case study—for example, here's what one of our case studies had to say about us:

AgencyAnalytics automated the work of two to three full-time employees. It’s been a massive savings cost-wise and efficiency-wise. It’s also been a dramatic time-saver. I’m very happy with AgencyAnalytics and what the tool offers our clients.

Gather the information and data points prior to discussing it with your client, so they have a clear idea of what will be included in the study. A great marketing case study includes visual data points of the hard numbers. Take screenshots to highlight results from previous customers to add credibility.

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3. Outline Your Case Study

Once you have all the information you need, it’s time to make an outline. It may help to create a content brief before you get started.

Think of your case study like a story—it needs a beginning, a middle, and an end. Present your client’s problem at the beginning, and fill in the middle with the details of how you solved it.

Cap things off with a description of how your client benefited from working with you. For example, you can call out the long-term SEO benefits of a content marketing strategy, including leads that are still being generated months after the post was published. Don’t forget; the client is the protagonist of this story, not you.

4. Be Human

As you start writing your case study, remember to keep it relatable. Don’t just rattle off a list of stats your client wanted to improve. A compelling case study will also be entertaining and enjoyable to read.

Dig a little deeper and talk about the implications of their problem. For instance, was your client frustrated that none of their strategies were working to bring in more traffic? Were they disappointed about having to delay other projects because their conversions weren’t improving? Try to zero in on a specific pain point that your potential clients may be dealing with themselves.

5. Provide Actionable Advice

An effective case study doesn’t just make you and your client look good. It also provides information or advice that anybody can use, whether they decide to hire you or not. You don’t have to give away the key secrets of your trade, but don’t be stingy either—share some of your methods, your knowledge, and any lessons learned while helping your client. Give the reader something they can take away and apply to their own work.

This isn’t as counterproductive as it might sound. Being open about your work will help build valuable trust with potential clients. And even if you’re completely transparent about your methods, most people that aren’t marketing experts will still opt to hire you instead of doing the legwork of implementing your strategy themselves.

6. Write Clearly and Succinctly (Avoid Industry Jargon!)

A great case study is easy to read and digest. These pointers will help you keep your readers interested from beginning to end.

Write concisely. Don’t bog your piece down with unnecessary details.

Avoid jargon as much as possible. Someone outside your field should be able to read and understand your case study.

Break up the page with plenty of white space. Use short paragraphs, sub-headers, and bullet points to organize your content.

Include plenty of charts and graphs. Visual content breaks up the monotony of text and keeps readers engaged.

Include a call-to-action (CTA). After you've told a compelling story to your potential customer, tell them exactly how they can contact your sales team or where they can learn more about your services.

7. Publish and Promote

Before you publish your case study, show it to your client to make sure they’re happy with everything you’ve written. Once they give you the thumbs-up, you can post the piece on your site or start using it as a lead magnet. For best results, promote your case study just like you would a blog post. A few well-timed social media posts can bring your case study a lot of extra attention, and maybe even get you a few more leads.

Locally-targeted Facebook Ads can be really effective for agencies. Using your case study or a pdf expanded version of it can be a great lead magnet to gather the email addresses of potential clients. Don’t just publish the case study and forget it. Make the most of it! One case study can be a powerful lead generation tool.

Spend Less Time Creating Reports and More Time Growing Your Agency

Looking to find a bit of inspiration too? Sometimes the best way to learn is to follow a great example. See how some of these marketers have taken a customer's success story and crafted compelling content with tangible data points for their clients.

Bounteous has an overview section that gives a great overview of the goals, approach, and results.

KlientBoost includes marketing case studies on their website that are short and to the point. The one-page piece of content focuses on results that are delivered to the clients. You can find an example case study here .

AgencyAnalytics provides another example that includes details about the client, the challenge they were facing, the best solution they used, and the ultimate result. You can read find our case studies here .

The Takeaway

Learning to write case studies is a smart investment in your agency’s future success. They help with your agency's reputation management , earn new clients’ trust, and highlight your agency’s skills in a way that most other types of content can’t. They're also a great piece to use in your client proposal arsenal. When it comes to conversions, a few targeted, high-quality case studies will go a long way, so don’t overlook this powerful marketing tool.

Grow your marketing agency by keeping track of conversions and content marketing strategies in a single platform. Get started with your free 14-day trial today.

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Client: Ferroglobe Industry: Metallurgical & Alloy Industry

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Ferroglobe Partners with Infosys to Secure Their OT Environment

Infosys Transforms Equatex’s Identity Access Management for Stronger Security and Enhanced User Convenience

Client: Equatex Industry: Financial Services Infosys Transforms Equatex’s Identity Access Management for Stronger Security and Enhanced User Convenience Learn more about our CyberSecurity offerings

A revolution in retail

Client: Aimia Industry: Retail and Consumer Packaged Goods The Intelligent Shopper Solution provides retail and CPG companies with insight and fast answers about how to influence buying behavior. Learn more about our Consumer Packaged Goods and Retail offerings

Tap, find tool, place order

Client: Hilti Industry: Manufacturing With the construction industry embracing Bring-Your-Own-Device computing, engineers can now locate the right anchor while working on-site, with Hilti's new Android app, developed by Infosys. Learn more about our Manufacturing and Mobility offerings

Kellogg's new intranet portal makes collaboration - “G-r-reat!”

Client: Kellogg Company Industry: Food processing Kellogg selected Infosys to develop and manage K Connect, an enterprise collaboration program that enabled Kellogg to drive deeper employee collaboration across its many regions and businesses, while also improving margins through reduced administrative overheads. Learn more about our consumer packaged goods and retail offerings

JFK Health System prepares to convert to the ICD-10 medical classification standard

Client: JFK Health System Industry: Healthcare To ensure its fiscal stability, JFK Health System must effectively manage its reimbursement processes—so in the face of a federal mandate to convert to the updated medical classification standard, the ICD-10, by October 1, 2014, JFK engaged Infosys Public Services to assess potential financial risks and formulate a plan to fix the root causes to ensure a revenue neutral and sustainable business in the ICD-10 world Learn more about our Infosys Public Services and Healthcare offerings

Saving lives through a cloud-based platform

Client: NovaSom Industry: Medical Devices Infosys transformed NovaSom’s sleep apnea diagnostic platform to deliver faster results for patients. The solution reduced NovaSom’s processing time by 60%, reduced costs while expanding reach, and delivered same-day test results. Learn more about our Medical Devices offerings

Dansk Supermarked leads the ecommerce charge

Client: Dansk Supermarked Industry: Retail Read how the new ecommerce platform will help Dansk Supermarked drive sales growth and enrich the customer experience. Learn more about our retail offerings