moodle assignment mean

Documentation

Assignment settings.

• Using Assignment
• Assignment FAQ

This page explores in more detail the settings for the Assignment activity once you have added it to your course and also covers the Site administration settings.

Note that if you want to edit an existing assignment, click the Edit link to its right and choose the action you wish to take, e.g. 'Edit settings'.

• 2 Availability
• 3 Submission types
• 4 Feedback types
• 5 Submission settings
• 6 Groups submission settings
• 7 Notifications
• 8.1 Marking (grading) workflow
• 9 Other settings
• 10 Assignment capabilities
• 11.1 Assignment settings
• 11.2 Submission plugins
• 11.3.1.1 Check Ghostscript
• In the Description, give a general explanation of the assignment. Check the box if you want this description to display on the course page.
• In Additional files, you can add files which may be of help to the students as they do their assignment, such as example submissions or answer templates.
• In Activity instructions, explain in greater detail what students must do. This is displayed when they edit and submit their assignment.

Availability

Submission types.

Here you can decide how you wish students to submit their work to you.

Note: If Submission comments are enabled in Administration>Plugins>Activity modules>Assignment>Submission plugins , students will be able to add a note to their teacher on submitting work. If Anonymous submissions are enabled, student comments display in the gradebook as from "Participant 01 etc" to avoid revealing identities.

It's possible to set a word limit on an online text assignment. Students get a warning if they try to exceed the word limit. Numbers are counted as words and abbreviations such as I'm or they're are counted as single words.

Comments may be collapsed to make it easier to read the original text:

If the file types have been restricted, then when students attempt to submit the assignment, they will see a message telling them which files are accepted:

Feedback types

The Atto editor now allows for recording audio and video when grading, along with the option to upload supporting files such as images.

Annotate PDF appears if this setting is enabled by the Site administrator in the Manage assignment feedback plugins section of Site admin and will allow the teacher to annotate using comments, stamps and other features.

When the teacher has completed their grading offline, they can then upload the spreadsheet, confirm the changes and the grades and comments will be transferred over into Moodle's gradebook:

See also Offline grading worksheet blog post by Gavin Henrick.

Uploading multiple feedback files is also possible:

• Download the students' assignments using the "Download all submissions" link from the same dropdown menu;
• Extract the folder offline and add your comments to the student's submissions. Keep the names the same.
• Select the students' submissions and zip them into a new folder. Important: Don't just edit them inside their original folder and re-zip this; it will not work. The folder name does not matter as long as the feedback files have the same names as before.
• Upload this newly zipped folder.
• You will be presented with a confirmation screen displaying your feedback files. (If you zip files from a Mac, make sure to remove the folder _MACOSX)

Submission settings

Groups submission settings.

These settings allow students to collaborate on a single assignment, e.g. working in the same online area or uploading, editing and reuploading an MS Powerpoint in the common assignment area.

When grading, the teacher may choose to give a common grade and feedback to all students in the group or to give individual grades and feedback to each member.

Notifications

Please note that if you are using group mode then course teachers need to be members of the group in order to receive submission and late submission notifications.

• See Grade points and Advanced grading methods for more information on the settings here.
• Setting a passing grade may be connected with Activity completion and Restrict access such that a student will not be able to access a follow up activity until they have passed this assignment. Anonymous submissions

With Anonymous submissions, students cannot see the final grade until all of the students' names have been revealed. Rubrics will also be hidden from students' view until the names are revealed. To reveal student names after you are finished grading, look under Assignment settings > Reveal student identities . Feedback comments will appear whether or not student names are hidden or revealed. Note that this level of anonymity might not suit the privacy requirements of your organisation. See MDL-35390 for more details.

Users with the capability View student identities when Anonymous submissions are enabled (by default managers only) can view student identities and participant numbers.

Users with the capability View anonymous events in reports (by default managers only) can view student submissions to assignments with Anonymous submissions (in Moodle 3.9 onwards).

Marking (grading) workflow

The phases are:

• Not marked (the marker has not yet started)
• In marking (the marker has started but not yet finished)
• Marking completed (the marker has finished but might need to go back for checking/corrections)
• In review (the marking is now with the teacher in charge for quality checking)
• Ready for release (the teacher in charge is satisfied with the marking but wait before giving students access to the marking)
• Released (the student can access the grades/feedback)

Other settings

Depending on what is enabled for your site and course, you may also need to explore Common module settings , Restrict access , Activity completion , Tags and Competencies

Assignment capabilities

• Export own submission
• Grade assignment
• Submit assignment
• View assignment

Role permissions for the activity can be changed from the gear icon Actions menu.

Site administration settings

Administrators can access assignment configuration options by expanding Administration > Site administration > Plugins > Activity modules > Assignment .

Here, the administrator can set defaults for certain settings. They may also make certain settings 'Advanced' which means a course teacher has to click the 'Show more' link to see them, or they may 'lock' settings which means a course teacher cannot alter that setting.

If the site contains courses with over 100 participants, the number of assignments listed on the assignment grading page may be limited using the Maximum assignments per page (assign | maxperpage) setting. This removes 'All' from the 'Assignments per page' setting.

If it is left as the default "No", then teachers will have the choice within their own assignments to force this or not.

The submission statement may be shown in different languages. See Multi-language content filter for how to do this.

Note for sites using languages other than English: There is currently a bug affecting the default assignment submission statement - it doesn't display in a user's language ( MDL-54731 ). A workaround is to enter the submission statement in the required language (using the multi-lang filter if multiple languages are required) in the 'Submission statement' (submissionstatement) field then save the changes.

Submission plugins

Here the administrator can enable, disable or change the order and default settings for any submission plugins.

Feedback plugins

Manage assignment feedback plugins.

Here the administrator can enable, disable or change the order and default settings for any feedback plugins.

Check Ghostscript

You can also check the ghostscript path from here:

If the default stamps are deleted by accident, they can be found in mod/assign/feedback/editpdf/pix and re-uploaded.

• LEaD events
• IT Self Service Portal

Submit Moodle Assignment guide

• Get started - Moodle Assignment

Time required to submit your assignment

Accepted file types, screencast: submit an assignment to moodle assignment activity, open the assignment submission point, add file(s) to submission point, save and submit your assignment, turnitin end-user licence agreement, turnitin errors.

• Submit coursework to timed Moodle Assignment
• Replace coursework submission
• View coursework submission
• Resubmit coursework
• Access feedback and grade
• Related guidance

It can take time for your file to be uploaded to Moodle and for it to be processed by Turnitin. This can be anywhere from a couple of minutes to up to 30 minutes per file, depending on the size and format of your file and your connection speed. Ensure you leave yourself adequate time to successfully submit your assignment, especially if you are submitting multiple large files.

Turnitin may be enabled on Moodle assignments. Please refer to the guidance on Turnitin's accepted file types and file size and naming conventions before you submit your file.

• You can also select the Assignments link in your Module Dashboard to open a list of all your Moodle assignments. Select the relevant assignment to open it.
• On Grid format, open the Block drawer and navigate to the Activities block, select the link to Assignments .
• View or download any additional files that may have been added for use in the assignment, such as example submissions or answer templates. The files will be available under the instructions in the assignment description.
• You may need to agree to the Turnitin End-User Licence Agreement - see Turnitin box below for further instructions if required .
• The File submissions screen will display.
• Review and check the submission declaration box to confirm that your work is entirely your own (or that of your group, if submitting a group assignment).
• To submit your assignment, you can simply drag and drop your assignment file(s) from your computer desktop or file manager or use a file picker via the Add icon. 
• Select Save changes to submit your assignment.

Drag and drop

To submit your assignment, you can simply drag and drop your assignment file(s) from your computer desktop or file manager. 

• Find your file on the drive or folder in which it is saved.
• Resize the window, so that the browser and the Moodle module are visible.
• Select and hold on the relevant file that you want to upload to Moodle and drag it into the file submissions box.
• Drop your file onto into the box by releasing the selection. This may take a few moments so please be patient.
• The file will appear in the box when it has been uploaded.

File picker

You can use the manual method by selecting the Add  icon on the top left of the upload tool.

• Once you have selected the Add icon a File picker window will open.
• Ensure Upload a file is selected. Select  Choose File .
• Browse to the drive on your computer where your file is saved. Select the file that you want to upload.
• Select  Open .
• You will be brought back to your assignment submission area and the file will appear in the box.
• Select  Upload this file .
• Your assignment submission area will display your uploaded file.

Submit multiple files

If you are required to submit more that one file as part of your assignment repeat these steps for each of the files that you are required to upload. Please refer to the assignment instructions for information on the number of files that you are required to submit and the maximum file size.

• Select  Save changes  to save your submission.
• The file will appear on the page and the Submission status will update to Submitted for grading . If your lecturer is using Turnitin with this assignment and if your file has been successfully submitted to Turnitin, you will see a unique Turnitin ID for your submission.
• You will receive a notification to your City email inbox stating that the submission has been added.

Submit assignment button

You may be required to select a  Submit assignment  button to finalise your assignment and to send your submission for marking. After selecting the Submit assignment button, you will not be able to edit your submission unless your lecturer releases the submission back to you. 

If your lecturer is using Turnitin within the Moodle assignment, and if this is your first time submitting to Turnitin for the new academic year, you might also be presented with an End-User Licence Agreement (EULA) to review and accept before submitting your assignment. There is currently no box to check, but you will need to select the link to open the End-User Licence Agreement (EULA): 

• Review the EULA and scroll down the page to select  I agree .
• Select away from the confirmation page to continue you assignment submission. If you do not accept the EULA you will not be able to complete your assignment submission.
• Firefox: When the pop-up window is blocked you will be able to see a message in the browser address bar. To view the agreement page, select  Options and then allow popups for moodle.city.ac.uk
• Internet Explorer: Internet Explorer will display a message at the bottom of the page to indicate that a pop-up page has been blocked. Select Allow once if you wish to only see the current blocked page. We recommend you to select the option to Always allow from Options for this site menu.
• Chrome: Chrome will display a message in the address bar to indicate that it has blocked a pop-up page.
• If your pop-ups are blocked initially, and you then unblock them, you will need to select the link again to read and accept the Turnitin EULA.

When you submit a file to a Moodle assignment with Turnitin enabled, you may receive an error message that prevents your submission from uploading successfully to Turnitin. Some of the errors such as  file exceeds maximum allowed size  and  user has not accepted end user agreement  are clear to understand and easily rectifiable by following the guidelines set in the  Submit Turnitin Assignment Guide .

There are other errors that are not so clear to understand such as:

• problem creating the module in Turnitin (see API logs) 
• problem editing the module settings in Turnitin (see API logs) 
• no accessible content in the file pool 
• XML response could not be parsed 

To rectify these errors, please try the following:

• If the file name of your submission is over 40 characters, change the file name of your submission and resubmit the file.
• If  you converted the assignment file from Word to PDF, we have found changing the file name and resubmitting the assignment works.
• If the file name has any punctuation apart from underscores, remove punctuation from the file name and resubmit.
• If the file name & file name convention is OK, sometimes, simply changing the file name helps push the paper through to Turnitin. 

Note:  If you don't seem to have the ability to resubmit or if the deadline has passed, please contact your Course Officer who can assist.

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• Last Updated: May 21, 2024 1:31 PM
• URL: https://city-uk-ett.libguides.com/student/moodle/assignment

Learning and Teaching

• Assessment & Feedback

How to mark an Assignment online in Moodle

Preparing to grade an assignment.

Before beginning marking it’s important to understand how your assignment has been setup, so that you can ensure that you are not showing marks and feedback to students before you are ready for them to see them .

By default, Moodle assignments hide grades and feedback from students through the ‘Marking Workflow’ option.

When you create an Assignment, the ‘Marking Workflow’ setting will be enabled. This automatically hides any marks and feedback that you upload for students until you take specific steps to release the marks and feedback. This is a ‘safer’ option for the requirements of most Teachers .

Guidance on  releasing Marks and Feedback, and sending a notification to students  with a few clicks, using marking workflow can be found below.

If you prefer instead to turn off the marking workflow option you can do so within the Assignment’s settings, under the ‘Grade’ settings.  Note that doing this will mean that any marks and feedback added to Moodle will be immediately visible to students!

If you have turned off Marking Workflow, but you  also  don’t want students to see marks and feedback as soon as they are uploaded, you will need to hide the Assignment link and Gradebook item until you are ready to reveal the marks and feedback.

The guidance below shows how to turn off Marking Workflow (if you wish) and how to hide the Assignment link and Gradebook item:

• Find your Assignment and select Settings

• Scroll down to ‘ Grade ’ settings and expand them
• Set  use marking workflow  to  no
• Save changes

Note: Any marks and feedback you add will now be immediately visible to students!

To manually hide marks and feedback from students you will need to hide the Assignment’s  Gradebook item  and the  Assignment link  (which is often not practical where there are late submissions)

To hide the Gradebook item:

• Go to the  Course Homepage  and choose the Grades tab
• From the Grader Report drop-down menu, choose Gradebook Setup .

• In the row for the Assignment that you wish to hide, in the  Actions  column, choose  Edit  then  Hide .

• Save Changes .
• The Gradebook item will now appear to be greyed out to show that it is not visible to students.

To hide the Assignment link from students:  

• Navigate to the Assignment and, from its  Edit  drop-down menu, choose  Hide .

• You can now begin marking.

Note : When are ready to release marks and feedback to students, don’t forget that you’ll need to make the  Gradebook item  and  Assignment  link visible again.

Lock submissions to prevent changes

Before you begin marking it’s a good idea to lock submissions. This will prevent students from making any changes to their submissions once marking is underway. To do so, navigate to your Assignment and View all submissions .

• Tick the box at the top of the ‘select’ column to select all user submissions.
• From the ‘ With selected…’ drop-down menu choose Lock Submissions .

Note: If you have a large number of students you will need to select the option under the table to ‘show all students on one page’.

Moodle grading interface overview

Moodle has a built-in grading interface that allows you to annotate student assignments, add summary comments and award marks. Student submissions are displayed in PDF form and include a link to the Ouriginal similarity report (where activated).

The image below gives an overview of the built-in grading interface:

• Use the next and previous arrows to move to the next page of the student’s document or choose a page from the drop-down menu.
• Add an annotation to comment (with option to choose background colour).
• Use the arrow tool to select, move or delete existing annotations.
• Other tools such as the pen (squiggly line) for free form drawing or writing, shape tools, line, highlighter)
• Stamp tool/x tool.
• Anchor for an annotation (if you hover over it, it expands to reveal the annotation)
• An annotation
• Click the sub-menu icon in annotation (top right corner) to delete or add annotation to a ‘quicklist’ for the assignment).
• Use navigation to see Previous/Next student’s assignment or filter.
• Add grade here in the right-hand pane.
• Summary feedback can be entered here
• Don’t forget to save any changes made!
• Click to cycle through the options for screen layout

The video below provides an introduction to the grading interface, shows how to annotate student scripts, view Ouriginal reports and award marks. It also details how you can lift anonymity (where anonymous marking is being used) at the end of the marking process.

Marking Assignments Online

Marking a Group Assignment

Where one student has uploaded a file on behalf of her Group, the file will appear against all Group members, and any of these can be marked. On the individual student grading page, an option to ‘ Apply grade and feedback to all members of group ’ will appear. If ticked the grades and feedback will be applied to all group members. 

Allocate Assignments to another Marker

You can use the  Marking Allocation  feature to assign student submissions to a specific marker in your Moodle space.

• Marking allocation  – this allows allocation of markers to work after the deadline.  Marking allocation  depends on  Marking workflow  being enabled.

Marking Workflow  and  Marking Allocation  must be enabled in your assignment settings.

Once these have been enabled, you can allocate assignments to a marker.

• Click on your Assignment link
• Click on  View all submissions

• Tick the box to the left of the student whose assignment you want to allocate, then choose  Set allocated marker  and click  Go .
• At the prompt click  Ok , then on the next page select your allocated marker from the drop-down menu and click  Save Changes .

How to lift anonymity in an Assignment

If you are using Anonymous Marking (blind marking) in Moodle, once you have completed marking, it is necessary to lift anonymity in order to release grades to the Gradebook. Please note that lifting anonymity can only be done once, (you cannot return the assignment to an anonymous state once it has been lifted), so ensure that you have completed all marking before going ahead. 

To lift anonymity.

• Click on the assignment link, then click on  View all submissions
• From the grading actions menu choose  Reveal student identities:

This video also shows the process for lifting anonymity: https://uniofbath.cloud.panopto.eu/Panopto/Pages/Viewer.aspx?id=dbdb18a7-e4f2-40af-a7fe-acd800a3803c&start=0

Lifting Anonymity

Related Articles

• Anonymous marking in Moodle
• Advanced Grading in Moodle
• Group Peer Review for Teachers
• How to mark an Assignment offline and upload feedback
• Using Ouriginal
• How to create an Assignment

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• Grading and Tracking Student Activity

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Enable grading workflow and/or grading allocation.

• Use Grading Workflow on the Grading page

Use Grading Workflow for an Individual Student Submission

• Release All Grades to Students Using Grading Workflow

Allocate Students to Graders, One at a Time

Allocate multiple students to a grader at once, allocate students to graders by group or class section.

Grading workflow and Grading allocation for Moodle Assignment activities are especially useful for large classes and classes with more than one instructor or TA. These features can be used either in conjunction with one another or independently. 

• Grading workflow allows instructors and graders (e.g., TAs) to track preset grading stages for each student's Assignment submission. Instructors and TAs can view the workflow status of all student submissions at any time, but grading information is only released to students in the last step. Grades can be released individually or in batches.
• Grading allocation, in classes where more than one instructor or TA will evaluate student Assignment submissions, allows instructors to designate who will grade each student. This is especially helpful when TAs each have their own class section or Group .

Once graders are assigned, or Grading workflow is in use, instructors can monitor the workflow status of submissions and sort by graders. 

Grading workflow and Grading allocation must be enabled on the Assignment settings page for the Assignment activity before they can be used to grade. Note : It is best to enable these settings before any grading has been done on the assignment as changes to this settings can hide grades from students.

• If the Assignment already exists, click Edit , then Edit settings , and skip to Step 5 (below). To add a new Assignment, in the Section where you want the assignment to appear, click + Add an activity or resource. The Add an activity or resource chooser will open.
• In the Add an activity or resource chooser, select Assignment and click Add . The Adding a new assignment  page will open.
• On the Adding a new assignment  page, configure the Assignment.  For more configuration options, see  Add an Assignment Activity in Moodle.
• Use grading workflow Select Yes , to allow graders to specify the stages of grading for students' assignments and to release the grades individually or all at once. 
• Use grading allocation Select Yes , to be able to designate which grader will assess each student's submission. 
• Click Save and return to course to return to your course page or Save and display to view the activity. 

Use Grading Workflow

Once your students have submitted work, the Grading workflow process can help graders stay organized. When used in conjunction with Grading allocation , this allows instructors to track the progress of colleagues and TAs while grading. Grades will not be released to students until you select Release grades . 

Use Grading Workflow on the Grading page (with Quick Grading)

You can grade and set the Grade workflow status from the Assignment Grading page by using Quick grading .

• On your course page, click the Assignment name . The Assignment summary page opens.  
• On the Assignment summary page, click View/grade all submissions . The Grading page will open to the Grading table.
• Important : At the bottom of the Grading page, select the Quick grading check box. Quick grading must be enabled to assign a status from the Grading page.
• Not graded : The grader has not yet started grading.
• In grading : The grader has started but not yet finished grading.
• Grading completed : The grader has finished, but might need to go back for checking/corrections on the graded items.
• In review : The marking is now with the instructor in charge of checking quality.
• Ready for release : The instructor in charge is satisfied with the marking, but will wait before giving the student access to the marking results.
• Released : The student can access the grades/feedback.
• Repeat Step 3 for each student you want to grade or update the status for.
• Click Save all quick grading changes .  

If you are opening student submission pages one at a time, you can set the Grading workflow status from an individual student's Grade page.

• Enter a grade and feedback for the submission as necessary. 
• Click Save Changes , or to grade the next student's submission, click Save and show next .
• Repeat these steps for each student you want to grade or update the status for. 
• Click Save all quick grading changes to save grading changes.  

Release All Grades to Students Using Grading Workflow (with Quick Grading)

Once all student submissions have been graded, you can release all grades at once:

• On your course page, click the name of the Assignment you want to release grades for. The Assignment summary page opens.  
• In the Grading table , under Select ( the first column) ,  select each student you want to release grades for, or to select all students, click the top box under Select. 
• Below the Grading table and just below the Save all quick grading changes button, from the With selected... drop-down, select Set grading workflow state then click go . A pop-up window will open asking you to confirm you want to change the grading workflow states.
• In the pop-up window, click ok  to confirm. The Set grading workflow state page will open listing the names of the students who will be affected.
• Scroll to the bottom of the Set grading workflow state page, and from the Grading workflow state drop-down, select Released.
• Optional: To send an automated message letting students know their assignment has been graded, for Notify Students , select Yes . 
• Click Save changes .   You will be returned to the Grading page and the Grading workflow status of selected  students will be changed to Released .

Use Grading Allocation 

Grading allocation allows an instructor to designate graders for students (e.g., when a TA will grade a particular discussion section). When enabled and set up, graders can enter marks only for their designated students. When used in conjunction with the Grading workflow , instructors can monitor the progress of assignment grading by graders. 

• On your course page, click the name of the Assignment . The Assignment summary page opens. 
• Important : Quick grading must be enabled to assign a status from the Grading page: At the bottom of the Grading page, select the Quick grading check box. Drop-down menus will appear in the Grading table under the Grader column. 
• In the Grading table, in the row for the student to assign a grader to, in the Grader column, use the drop-down menu to select the name of the grader for the submission. 
• Optional: Repeat Step 3 for each student you want to set a grader for.  Note: To set graders for many students at once, see Allocate Multiple Students to a Grader at Once , or Allocate Students to Graders by Group or Class Section (below). 
• Click Save changes .   You will be returned to the Grading page and the grader's name will be listed for the student(s) you selected..
• On your course page, click the name of the Assignment to set up with Grading allocation . The Assignment summary page opens.
• Important : Quick grading must be enabled to assign a status from the Grading page: At the bottom of the Grading page below the Grading table , select the Quick grading check box. Drop-down menus will appear in the Grading table under the Grader column.
• In the Grading table , under the Select column (first column at left) ,  select each student to allocate to a grader .
• Below the Grading table and just below the Save all quick grading changes button, from the With selected... drop-down, select Set allocated grader , and click Go . A pop-up will open asking you to confirm you want to change the grader allocations.
• In the pop-up window, click OK to confirm. The Set allocated grader  page opens.
•  From the Allocated Grader  drop-down, select the grader for the selected students and click Save changes . You will be returned to the Grading page and the grader's name will be listed for the students you selected.

If you have set up groups in your course you can assign a grader to a particular group. Note : If you teach a multiple-section class, Moodle automatically creates a group for each lab , seminar , or discussion section , or if your Moodle course is a Meta-course (combining lecture sections into one course), a group for each lecture section . Names for automatically created groups are prepended with a tilde character (e.g., ~Sem 01 DEPT124345, ~Lab 03 DEPT45678, etc.).

• Locate the Assignment activity you would like to change . Below the Assignment name, click Edit , then Edit settings . The Updating Assignment page opens.
• Scroll down the page and click Common modules setting s, and from the Group mode drop-down, select either Separate groups or Visible groups . Note : Assigning a grouping is not necessary in order to allocate graders. Unless you have another reason to select a grouping leave Grouping set to None .
• Click Save and display . The Assignment summary page opens.
• At the top of the page above the Grading table , for Separate groups , or Visible groups, select a group to allocate to a grader. The page will refresh to display only the students in the group. Note: If the group contains more students than are listed on the page, under Options (below the table) for Assignments per page , use the drop-down to raise the number per page. If you have more than 100 students in the group, you will have to complete the allocation operation again for subsequent pages.
• In the Grading table , under the Select column (first column at left) , select the top check box . This will select all students in the group.  
• Below the Grading table , from the With selected... drop-down, select Set allocated grader , and click Go . A pop-up will open asking you to confirm you want to change the grader allocations.
•  From the Allocated Grader  drop-down, select the grader for the group and click Save changes . You will be returned to the Grading page and the grader's name will be listed for the students in the group.
• Use the Visible groups or Separate groups menu at the top of the Grading page to change the view back to show All participants or a different group .

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Pending Similarity Report

Apr 12, 2024 • knowledge article, information.

If a Turnitin Similarity Report remains in a ‘pending’ status, try refreshing the submission within the Moodle submission inbox. Refreshing the submissions will attempt to sync the data held in Turnitin with Moodle. To refresh submissions, please go to the steps provided, depending on the plugin version you are using. Moodle Direct V2 There are 3 ways to refresh Turnitin submissions within the Moodle assignment inbox: 1. Refresh submission (single submission) To refresh individual submissions, click on the ‘Refresh Submissions’ icon (a circle of 2 arrows) displayed to the right of the submission. 2 . Refresh all submissions  To refresh all submissions within the submission inbox, click on the ‘Refresh submissions’ icon displayed just above the list of submissions 3. Refresh all grades from Turnitin (Available to Moodle site administrators only) The Moodle site administrator will need to navigate to: >Turnitin Assignment 2 Administration > Edit assignment settings> General > Click on the link ‘Refresh all grades from Turnitin’   Important Note: Instructors and Moodle administrators should not use the 'Refresh Submissions’ or ‘Refresh all Grades from Turnitin' links if grades have been entered directly into the Moodle Gradebook column outside of Turnitin GradeMark. The refresh links will import the grades from Turnitin, resulting in the Gradebook scores being overwritten. This action cannot be undone.   Moodle Plagiarism Plugin  To refresh submissions within a Moodle assignment:  > Edit settings> select ‘Turnitin plagiarism plugin settings> Click on ‘Refresh submissions’ Important Note: Instructors and Moodle administrators should not use the 'Refresh Submissions’ if grades have been entered directly into the Moodle Gradebook column outside of Turnitin GradeMark. The refresh links will import the grades from Turnitin, resulting in the Gradebook scores being overwritten. This action cannot be undone.   Final step: Moodle Direct V2 (Turnitin tool two) If refreshing the submissions does not resolve the issue, your Moodle site administrator will need to check the API logs and data dump file to see if they can identify the issue. If you need to raise a support ticket for further assistance, please obtain the API logs and data dump file from the Moodle site administrator to attach to the support case along with the following information:

• Moodle version (e.g. 3.5, 3.6..)
• Moodle Direct V2 - Turnitin tool two plugin version
• A successful submission from the assignment inbox
• Submission IDs of pending paper(s) 
• Any screenshots that may assist our investigation 

 Moodle Plagiarism Plugin If refreshing the submissions does not resolve the issue, your Moodle site administrator will need to check the API logs and ‘Errors’ tab located within the Plagiarism plugin. The ‘Errors’ tab may provide useful information as to whether there was an error identified with a submission that is pending and what the issue may be to help resolve the issue. If you need to raise a support ticket for further assistance, please obtain the API logs and any useful information provided in the Errors tab from the Moodle site administrator to attach to the support case and provide the following:

• Moodle plagiarism plugin version
• Submission IDs of pending paper(s) or screenshot
• Any screenshots that may assist our investigation
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Start, due and post dates

To submit a paper to a Turnitin assignment, the student user must upload a file to an existing assignment. Turnitin assignments cannot accept student submissions until the assignment start date and time has passed. Assignments may be set up by the instructor to reject submissions after the due date and time. 

To check the start date and due date information, click on the Turnitin assignment name on the course homepage. 

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