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A detailed guide to quoting

Jessica Malnik

Quotations have the power to elevate your written work when used correctly. But in order to use a quote properly, you must give full credit to the original source.

Before you can learn how to properly include quoted material, you need to have a firm understanding of what a quotation is, the purpose for using one, and the difference between quoting and paraphrasing.

What is a quotation in writing?

Quotations serve multiple purposes in writing. Students and professionals alike can benefit from using quotations in their work. Whether you’re writing a research paper or a blog article, you’ll likely find yourself needing to use them at some point. Quoting can add perspective, validation, and evidence to your piece.

What do you mean by quoting?

Quoting is a technique that allows you to include an original passage from a source in your work as a direct quote. You do this by framing or surrounding the quote in quotation marks like this, “This is an example of a sentence framed by quotation marks.” 

However, you can’t just add quotation marks and call it a day. You also need proper attribution for your source. 

Keep in mind that there is a difference between direct quoting and indirect quoting. With direct quoting, you include the source’s exact words framed within quotation marks. 

With indirect quoting, you can paraphrase what the person or text said in your own words instead of copying it verbatim. Indirect quoting, also known as indirect speech or discourse, is mostly used to summarize what someone said in a talk or interview. Indirect quotations are never placed within quotation marks.

How do you properly quote? 

To properly quote someone, you’ll need to follow some general quoting rules along with properly citing your source using your preferred MLA, APA, or Chicago style guide. 

For example, many people incorrectly use punctuation with quotation marks. Do you know whether or not to include punctuation inside the quotation marks?

Here’s how to handle punctuation marks with quotes, as well as a few more rules to consider when including quotations in your work:

Punctuation

As a good rule of thumb, periods and commas should go inside quotation marks. On the other hand, colons, semicolons, and dashes go outside of the quotation marks. 

However, exclamation points and question marks aren’t set in stone. While these tend to go on the inside of quotation marks, in some instances, you might place them outside of the marks. 

Here are a few examples to illustrate how this would work in practice:

“ You should keep commas inside the quotation marks, ” he explained.

She wanted to help, so she said, “ I’m happy to explain it ” ; they needed a thorough explanation, and she loved to teach her students.

It gets a little trickier with exclamation marks and question marks when quoting. These can be either inside the quotation marks or outside of them, depending on the situation. Keep question and exclamation marks inside the quotations if they apply to the quoted passage. If they apply to your sentence instead of the quote, you’ll want to keep them outside. Here’s an example:

He asked the students, “ Do you know how to use quotation marks? ”

Did the students hear the teacher when he said, “ I will show you how to use quotation marks ”?

Closing quotations

Once you start using a quotation mark, you have to close it. This means that you can’t leave a quote open like the example below because the reader wouldn’t know when the quote is over.

Capitalization

The rule of capitalization changes depending on the context. 

For example, if you quote a complete sentence, then you should capitalize the first word in the sentence. However, if you are quoting a piece of a sentence or phrase, then you wouldn’t need to start with capitalization, like this:

She said, “ Here’s an example of a sentence that should start with a capital letter. ”

He said it was “ a good example of a sentence where capitalization isn’t necessary. ”

Sometimes, you’ll want to split a quote. You don’t need to capitalize the second half of the quote that’s divided by a parenthetical. Here’s an example to show you what that would look like:

“ Here is an example of a quote, ” she told her students, “ that doesn’t need capitalization in the second part . ”

What is the purpose of quoting? 

As stated above, quotations can serve multiple purposes in a written piece. Quotes can signify direct passages or titles of works. Here are a few of the reasons to include a quote within your written work:

These intentions can apply whether you’ve interviewed your source or are taking a quote from an existing, published piece. 

However, before you use a quote, you’ll want to understand how it can strengthen your work and when you should use one. We’ll discuss when you should use quotes and how to properly cite them using different style guides in the next section.

When you should use quotes

Quotations should be used strategically, no matter what type of writing you’re doing. For instance, if you’re a professional copywriter crafting a white paper or a student writing a research paper, you’ll likely want to include as much proof as possible in your work. However, stuffing your paper with a ton of quotations can do more harm than good because the piece needs to represent your ideas and interpretations of the source, not just good quotes.

That being said, quoting reputable sources in your work is an excellent way to prove your points and add credibility to the piece. Use quotations in your work when you want to share accurate ideas and passages from source materials.

You should also use quotes when you want to add emphasis to a source on the topic you’re covering. 

For example, if you’re writing a research paper, then it would be beneficial to add quotes from a professor involved in the study you’re referring to in your piece.

How to cite a quote in MLA, APA, and Chicago 

MLA, APA, and Chicago are three of the most common citation styles. It’s a standardized way of crediting the sources that you quote. Depending on your assignment, you may need to use a specific one when citing your sources.

This section shares how to cite your quotes in these three popular citation styles, along with several examples of each.

Modern Language Association (MLA) is most often associated with academics in English or philosophic fields. With this style of citation, you’ll need to include quotes word-for-word. It’s fine to use only phrases or pieces from a specific quote, but you’ll need to keep the spelling and punctuation the same.

Here are some other criteria to keep in mind when citing using MLA style:

• If the quote goes longer than four lines, you must use a blockquote. Do not indent at the start of the quote block.

• Start quotes on the next line, ½ inch from the left margin of the paper.

• Quotes must be double spaced like the rest of the paper.

• Only use quotations when quotation marks are a part of the source.

• Include in-text citations next to the blockquote.

• If a blockquote is longer than a paragraph, you must start the next paragraph with the same indent.

• Don’t include a number in the parenthetical quotation if the source doesn’t use page numbers.

Here’s an example of a short, direct quote with MLA using a website resource without page numbers:

She always wanted to be a writer. “ I knew from a young age that I wanted to write a novel . ” (Smith)

And an example of a blockquote from page 2 of the source:

John Doe shares his experience getting his book published in the prologue:

I never expected so many people to be willing to help me publish this book. I had a lot of support along the way. My friends and colleagues always encouraged me to keep going. Some helped me edit, and others reminded me why I started in the first place. One of my good friends even brought me dinner when she knew I was going to be working late. (2)

With MLA, the reader can reference the full sources at the end in the Work Cited section. For this example, it could look like this:

Works Cited

Smith, J. (2021). Example Blog Post. Retrieved 2021, from www.example.com

Doe, J. (2021). Book Title One (1st ed., Vol. 1). Example, TX: Example Publishing.

See this article for more information on MLA style citations.

American Psychological Association (APA) is used often in psychology, education, and criminal justice fields. It often requires a cover page and abstract.

Here are a few points to consider when using APA style to cite your sources:

• Citation pages should be double spaced.

• All citations in a paper must have a full reference in the reference list.

• All references must have a hanging indent.

• Sources must be listed in alphabetical order, typically by the last name.

Using the same source examples as we did with MLA above, here is how they would be cited in APA:

Doe, Jane. Example Blog Post . 2021, www.example.com. 

Doe, John. Book Title One . 1st ed., vol. 1, Example Publishing, 2021. 

See this article for more information on APA style citations.

Chicago Manual of Style (CMS) is commonly used in history and humanities fields. It was created to help researchers. Here are a few points to keep in mind for Chicago Style:

• There are 2 types of referencing styles:

    → Notes and Bibliography

    → Author-Date

• The list of bibliography must be single-spaced.

• The text should be double spaced, except for block quotations, tables, notes, and bibliographies.

• The second line should be indented for sources.

•Author last names must be arranged alphabetically.

Here’s how the same example sources used above would be cited using Chicago style:

Doe, Jane. “Example Blog Post,” 2021. www.example.com. 

Doe, John. Book Title One . 1. 1st ed. Vol. 1. Example, TX: Example Publishing, 2021.

See this article for more information on Chicago style citations.

Types of quotes and examples

There are two main types of quotes: direct and indirect.

Whenever you want to use someone’s statement word-for-word in your text, you’ll need to include properly cited, direct quotations. However, if you want to paraphrase someone’s words then indirect quotes could be more appropriate.

For example, say that you’re writing a press release for a company. You could interview different people within the company’s staff and paraphrase their quotes. This is particularly useful if the direct quote wouldn’t work well within your piece. For instance, you could change this direct quote example into an indirect quote that would more succinctly represent the speech:

Direct quote:

Indirect quote:

Keep in mind when using quotations that you should aim for using as few words as necessary. You don’t want to quote an entire paragraph when only one sentence contains the key information you want to share. If you need to add context, do so in your words. It’ll make for a much more interesting piece if you’re using quotes to support your stance alongside your interpretation instead of just repeating what’s already been said.

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• How to Quote | Citing Quotes in Harvard & APA

How to Quote | Citing Quotes in Harvard & APA

Published on 15 April 2022 by Shona McCombes and Jack Caulfield. Revised on 3 September 2022.

Quoting means copying a passage of someone else’s words and crediting the source. To quote a source, you must ensure:

• The quoted text is enclosed in quotation marks (usually single quotation marks in UK English, though double is acceptable as long as you’re consistent) or formatted as a block quote
• The original author is correctly cited
• The text is identical to the original

The exact format of a quote depends on its length and on which citation style you are using. Quoting and citing correctly is essential to avoid plagiarism , which is easy to detect with a good plagiarism checker .

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Table of contents

How to cite a quote in harvard and apa style, introducing quotes, quotes within quotes, shortening or altering a quote, block quotes, when should i use quotes, frequently asked questions about quoting sources.

Every time you quote, you must cite the source correctly . This looks slightly different depending on the citation style you’re using.

Citing a quote in Harvard style

When you include a quote in Harvard style, you must add a Harvard in-text citation giving the author’s last name, the year of publication, and a page number if available. Any full stop or comma appears after the citation, not within the quotation marks.

Citations can be parenthetical or narrative. In a parenthetical citation , you place all the information in brackets after the quote. In a narrative citation , you name the author in your sentence (followed by the year), and place the page number after the quote.

• Evolution is a gradual process that ‘can act only by very short and slow steps’ (Darwin, 1859, p. 510) . Darwin (1859) explains that evolution ‘can act only by very short and slow steps’ (p. 510) .

Complete guide to Harvard style

Citing a quote in APA Style

To cite a direct quote in APA , you must include the author’s last name, the year, and a page number, all separated by commas. If the quote appears on a single page, use ‘p.’; if it spans a page range, use ‘pp.’

An APA in-text citation can be parenthetical or narrative. In a parenthetical citation , you place all the information in parentheses after the quote. In a narrative citation , you name the author in your sentence (followed by the year), and place the page number after the quote.

Punctuation marks such as full stops and commas are placed after the citation, not within the quotation marks.

• Evolution is a gradual process that ‘can act only by very short and slow steps’ (Darwin, 1859, p. 510) .
• Darwin (1859) explains that evolution ‘can act only by very short and slow steps’ (p. 510) .

Complete guide to APA

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Make sure you integrate quotes properly into your text by introducing them in your own words, showing the reader why you’re including the quote and providing any context necessary to understand it.  Don’t  present quotations as stand-alone sentences.

There are three main strategies you can use to introduce quotes in a grammatically correct way:

• Add an introductory sentence
• Use an introductory signal phrase
• Integrate the quote into your own sentence

The following examples use APA Style citations, but these strategies can be used in all styles.

Introductory sentence

Introduce the quote with a full sentence ending in a colon . Don’t use a colon if the text before the quote isn’t a full sentence.

If you name the author in your sentence, you may use present-tense verbs, such as “states’, ‘argues’, ‘explains’, ‘writes’, or ‘reports’, to describe the content of the quote.

• In Denmark, a recent poll shows that: ‘A membership referendum held today would be backed by 55 percent of Danish voters’ (Levring, 2018, p. 3).
• In Denmark, a recent poll shows that support for the EU has grown since the Brexit vote: ‘A membership referendum held today would be backed by 55 percent of Danish voters’ (Levring, 2018, p. 3).
• Levring (2018) reports that support for the EU has grown since the Brexit vote: ‘A membership referendum held today would be backed by 55 percent of Danish voters’ (p. 3).

Introductory signal phrase

You can also use a signal phrase that mentions the author or source but doesn’t form a full sentence. In this case, you follow the phrase with a comma instead of a colon.

• According to a recent poll, ‘A membership referendum held today would be backed by 55 percent of Danish voters’ (Levring, 2018, p. 3).
• As Levring (2018) explains, ‘A membership referendum held today would be backed by 55 percent of Danish voters’ (p. 3).

Integrated into your own sentence

To quote a phrase that doesn’t form a full sentence, you can also integrate it as part of your sentence, without any extra punctuation.

• A recent poll suggests that EU membership ‘would be backed by 55 percent of Danish voters’ in a referendum (Levring, 2018, p. 3).
• Levring (2018) reports that EU membership ‘would be backed by 55 percent of Danish voters’ in a referendum (p. 3).

When you quote text that itself contains another quote, this is called a nested quotation or a quote within a quote. It may occur, for example, when quoting dialogue from a novel.

To distinguish this quote from the surrounding quote, you enclose it in double (instead of single) quotation marks (even if this involves changing the punctuation from the original text). Make sure to close both sets of quotation marks at the appropriate moments.

Note that if you only quote the nested quotation itself, and not the surrounding text, you can just use single quotation marks.

• Carraway introduces his narrative by quoting his father: ‘ ‘ Whenever you feel like criticizing anyone, ‘ he told me, ‘ just remember that all the people in this world haven’t had the advantages that you’ve had ‘ ‘ (Fitzgerald 1).
• Carraway introduces his narrative by quoting his father: ‘”Whenever you feel like criticizing anyone,” he told me, “just remember that all the people in this world haven’t had the advantages that you’ve had “  (Fitzgerald 1).
• Carraway introduces his narrative by quoting his father: ‘“Whenever you feel like criticizing anyone,” he told me, “just remember that all the people in this world haven’t had the advantages that you’ve had”’ (Fitzgerald 1).
• Carraway begins by quoting his father’s invocation to ‘remember that all the people in this world haven’t had the advantages that you’ve had’ (Fitzgerald 1).

Note:  When the quoted text in the source comes from another source, it’s best to just find that original source in order to quote it directly. If you can’t find the original source, you can instead cite it indirectly .

Often, incorporating a quote smoothly into your text requires you to make some changes to the original text. It’s fine to do this, as long as you clearly mark the changes you’ve made to the quote.

Shortening a quote

If some parts of a passage are redundant or irrelevant, you can shorten the quote by removing words, phrases, or sentences and replacing them with an ellipsis (…). Put a space before and after the ellipsis.

Be careful that removing the words doesn’t change the meaning. The ellipsis indicates that some text has been removed, but the shortened quote should still accurately represent the author’s point.

Altering a quote

You can add or replace words in a quote when necessary. This might be because the original text doesn’t fit grammatically with your sentence (e.g., it’s in a different tense), or because extra information is needed to clarify the quote’s meaning.

Use brackets to distinguish words that you have added from words that were present in the original text.

The Latin term ‘ sic ‘ is used to indicate a (factual or grammatical) mistake in a quotation. It shows the reader that the mistake is from the quoted material, not a typo of your own.

In some cases, it can be useful to italicise part of a quotation to add emphasis, showing the reader that this is the key part to pay attention to. Use the phrase ’emphasis added’ to show that the italics were not part of the original text.

You usually don’t need to use brackets to indicate minor changes to punctuation or capitalisation made to ensure the quote fits the style of your text.

If you quote more than a few lines from a source, you must format it as a block quote . Instead of using quotation marks, you set the quote on a new line and indent it so that it forms a separate block of text.

Block quotes are cited just like regular quotes, except that if the quote ends with a full stop, the citation appears after the full stop.

To the end of his days Bilbo could never remember how he found himself outside, without a hat, a walking-stick or any money, or anything that he usually took when he went out; leaving his second breakfast half-finished and quite unwashed-up, pushing his keys into Gandalf’s hands, and running as fast as his furry feet could carry him down the lane, past the great Mill, across The Water, and then on for a mile or more. (16)

Avoid relying too heavily on quotes in academic writing . To integrate a source , it’s often best to paraphrase , which means putting the passage into your own words. This helps you integrate information smoothly and keeps your own voice dominant.

However, there are some situations in which quotes are more appropriate.

When focusing on language

If you want to comment on how the author uses language (for example, in literary analysis ), it’s necessary to quote so that the reader can see the exact passage you are referring to.

When giving evidence

To convince the reader of your argument, interpretation or position on a topic, it’s often helpful to include quotes that support your point. Quotes from primary sources (for example, interview transcripts or historical documents) are especially credible as evidence.

When presenting an author’s position or definition

When you’re referring to secondary sources such as scholarly books and journal articles, try to put others’ ideas in your own words when possible.

But if a passage does a great job at expressing, explaining, or defining something, and it would be very difficult to paraphrase without changing the meaning or losing the weakening the idea’s impact, it’s worth quoting directly.

A quote is an exact copy of someone else’s words, usually enclosed in quotation marks and credited to the original author or speaker.

To present information from other sources in academic writing , it’s best to paraphrase in most cases. This shows that you’ve understood the ideas you’re discussing and incorporates them into your text smoothly.

It’s appropriate to quote when:

• Changing the phrasing would distort the meaning of the original text
• You want to discuss the author’s language choices (e.g., in literary analysis )
• You’re presenting a precise definition
• You’re looking in depth at a specific claim

Every time you quote a source , you must include a correctly formatted in-text citation . This looks slightly different depending on the citation style .

For example, a direct quote in APA is cited like this: ‘This is a quote’ (Streefkerk, 2020, p. 5).

Every in-text citation should also correspond to a full reference at the end of your paper.

In scientific subjects, the information itself is more important than how it was expressed, so quoting should generally be kept to a minimum. In the arts and humanities, however, well-chosen quotes are often essential to a good paper.

In social sciences, it varies. If your research is mainly quantitative , you won’t include many quotes, but if it’s more qualitative , you may need to quote from the data you collected .

As a general guideline, quotes should take up no more than 5–10% of your paper. If in doubt, check with your instructor or supervisor how much quoting is appropriate in your field.

If you’re quoting from a text that paraphrases or summarises other sources and cites them in parentheses , APA  recommends retaining the citations as part of the quote:

• Smith states that ‘the literature on this topic (Jones, 2015; Sill, 2019; Paulson, 2020) shows no clear consensus’ (Smith, 2019, p. 4).

Footnote or endnote numbers that appear within quoted text should be omitted.

If you want to cite an indirect source (one you’ve only seen quoted in another source), either locate the original source or use the phrase ‘as cited in’ in your citation.

A block quote is a long quote formatted as a separate ‘block’ of text. Instead of using quotation marks , you place the quote on a new line, and indent the entire quote to mark it apart from your own words.

APA uses block quotes for quotes that are 40 words or longer.

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What this handout is about

Used effectively, quotations can provide important pieces of evidence and lend fresh voices and perspectives to your narrative. Used ineffectively, however, quotations can clutter your text and interrupt the flow of your argument. This handout will help you decide when and how to quote like a pro.

When should I quote?

Use quotations at strategically selected moments. You have probably been told by teachers to provide as much evidence as possible in support of your thesis. But packing your paper with quotations will not necessarily strengthen your argument. The majority of your paper should still be your original ideas in your own words (after all, it’s your paper). And quotations are only one type of evidence: well-balanced papers may also make use of paraphrases, data, and statistics. The types of evidence you use will depend in part on the conventions of the discipline or audience for which you are writing. For example, papers analyzing literature may rely heavily on direct quotations of the text, while papers in the social sciences may have more paraphrasing, data, and statistics than quotations.

Discussing specific arguments or ideas

Sometimes, in order to have a clear, accurate discussion of the ideas of others, you need to quote those ideas word for word. Suppose you want to challenge the following statement made by John Doe, a well-known historian:

“At the beginning of World War Two, almost all Americans assumed the war would end quickly.”

If it is especially important that you formulate a counterargument to this claim, then you might wish to quote the part of the statement that you find questionable and establish a dialogue between yourself and John Doe:

Historian John Doe has argued that in 1941 “almost all Americans assumed the war would end quickly” (Doe 223). Yet during the first six months of U.S. involvement, the wives and mothers of soldiers often noted in their diaries their fear that the war would drag on for years.

Giving added emphasis to a particularly authoritative source on your topic.

There will be times when you want to highlight the words of a particularly important and authoritative source on your topic. For example, suppose you were writing an essay about the differences between the lives of male and female slaves in the U.S. South. One of your most provocative sources is a narrative written by a former slave, Harriet Jacobs. It would then be appropriate to quote some of Jacobs’s words:

Harriet Jacobs, a former slave from North Carolina, published an autobiographical slave narrative in 1861. She exposed the hardships of both male and female slaves but ultimately concluded that “slavery is terrible for men; but it is far more terrible for women.”

In this particular example, Jacobs is providing a crucial first-hand perspective on slavery. Thus, her words deserve more exposure than a paraphrase could provide.

Jacobs is quoted in Harriet A. Jacobs, Incidents in the Life of a Slave Girl, ed. Jean Fagan Yellin (Cambridge: Harvard University Press, 1987).

Analyzing how others use language.

This scenario is probably most common in literature and linguistics courses, but you might also find yourself writing about the use of language in history and social science classes. If the use of language is your primary topic, then you will obviously need to quote users of that language.

Examples of topics that might require the frequent use of quotations include:

Southern colloquial expressions in William Faulkner’s Light in August

Ms. and the creation of a language of female empowerment

A comparison of three British poets and their use of rhyme

Spicing up your prose.

In order to lend variety to your prose, you may wish to quote a source with particularly vivid language. All quotations, however, must closely relate to your topic and arguments. Do not insert a quotation solely for its literary merits.

One example of a quotation that adds flair:

President Calvin Coolidge’s tendency to fall asleep became legendary. As H. L. Mencken commented in the American Mercury in 1933, “Nero fiddled, but Coolidge only snored.”

How do I set up and follow up a quotation?

Once you’ve carefully selected the quotations that you want to use, your next job is to weave those quotations into your text. The words that precede and follow a quotation are just as important as the quotation itself. You can think of each quote as the filling in a sandwich: it may be tasty on its own, but it’s messy to eat without some bread on either side of it. Your words can serve as the “bread” that helps readers digest each quote easily. Below are four guidelines for setting up and following up quotations.

In illustrating these four steps, we’ll use as our example, Franklin Roosevelt’s famous quotation, “The only thing we have to fear is fear itself.”

1. Provide context for each quotation.

Do not rely on quotations to tell your story for you. It is your responsibility to provide your reader with context for the quotation. The context should set the basic scene for when, possibly where, and under what circumstances the quotation was spoken or written. So, in providing context for our above example, you might write:

When Franklin Roosevelt gave his inaugural speech on March 4, 1933, he addressed a nation weakened and demoralized by economic depression.

2. Attribute each quotation to its source.

Tell your reader who is speaking. Here is a good test: try reading your text aloud. Could your reader determine without looking at your paper where your quotations begin? If not, you need to attribute the quote more noticeably.

Avoid getting into the “they said” attribution rut! There are many other ways to attribute quotes besides this construction. Here are a few alternative verbs, usually followed by “that”:

Different reporting verbs are preferred by different disciplines, so pay special attention to these in your disciplinary reading. If you’re unfamiliar with the meanings of any of these words or others you find in your reading, consult a dictionary before using them.

3. Explain the significance of the quotation.

Once you’ve inserted your quotation, along with its context and attribution, don’t stop! Your reader still needs your assessment of why the quotation holds significance for your paper. Using our Roosevelt example, if you were writing a paper on the first one-hundred days of FDR’s administration, you might follow the quotation by linking it to that topic:

With that message of hope and confidence, the new president set the stage for his next one-hundred days in office and helped restore the faith of the American people in their government.

4. Provide a citation for the quotation.

All quotations, just like all paraphrases, require a formal citation. For more details about particular citation formats, see the UNC Libraries citation tutorial . In general, you should remember one rule of thumb: Place the parenthetical reference or footnote/endnote number after—not within—the closed quotation mark.

Roosevelt declared, “The only thing we have to fear is fear itself” (Roosevelt, Public Papers, 11).

Roosevelt declared, “The only thing we have to fear is fear itself.”1

How do I embed a quotation into a sentence?

In general, avoid leaving quotes as sentences unto themselves. Even if you have provided some context for the quote, a quote standing alone can disrupt your flow.  Take a look at this example:

Hamlet denies Rosencrantz’s claim that thwarted ambition caused his depression. “I could be bounded in a nutshell and count myself a king of infinite space” (Hamlet 2.2).

Standing by itself, the quote’s connection to the preceding sentence is unclear. There are several ways to incorporate a quote more smoothly:

Lead into the quote with a colon.

Hamlet denies Rosencrantz’s claim that thwarted ambition caused his depression: “I could be bounded in a nutshell and count myself a king of infinite space” (Hamlet 2.2).

The colon announces that a quote will follow to provide evidence for the sentence’s claim.

Introduce or conclude the quote by attributing it to the speaker. If your attribution precedes the quote, you will need to use a comma after the verb.

Hamlet denies Rosencrantz’s claim that thwarted ambition caused his depression. He states, “I could be bounded in a nutshell and count myself a king of infinite space” (Hamlet 2.2).

When faced with a twelve-foot mountain troll, Ron gathers his courage, shouting, “Wingardium Leviosa!” (Rowling, p. 176).

The Pirate King sees an element of regality in their impoverished and dishonest life. “It is, it is a glorious thing/To be a pirate king,” he declares (Pirates of Penzance, 1983).

Interrupt the quote with an attribution to the speaker. Again, you will need to use a comma after the verb, as well as a comma leading into the attribution.

“There is nothing either good or bad,” Hamlet argues, “but thinking makes it so” (Hamlet 2.2).

“And death shall be no more,” Donne writes, “Death thou shalt die” (“Death, Be Not Proud,” l. 14).

Dividing the quote may highlight a particular nuance of the quote’s meaning. In the first example, the division calls attention to the two parts of Hamlet’s claim. The first phrase states that nothing is inherently good or bad; the second phrase suggests that our perspective causes things to become good or bad. In the second example, the isolation of “Death thou shalt die” at the end of the sentence draws a reader’s attention to that phrase in particular. As you decide whether or not you want to break up a quote, you should consider the shift in emphasis that the division might create.

Use the words of the quote grammatically within your own sentence.

When Hamlet tells Rosencrantz that he “could be bounded in a nutshell and count [him]self a king of infinite space” (Hamlet 2.2), he implies that thwarted ambition did not cause his depression.

Ultimately, death holds no power over Donne since in the afterlife, “death shall be no more” (“Death, Be Not Proud,” l. 14).

Note that when you use “that” after the verb that introduces the quote, you no longer need a comma.

The Pirate King argues that “it is, it is a glorious thing/to be a pirate king” (Pirates of Penzance, 1983).

How much should I quote?

As few words as possible. Remember, your paper should primarily contain your own words, so quote only the most pithy and memorable parts of sources. Here are guidelines for selecting quoted material judiciously:

Excerpt fragments.

Sometimes, you should quote short fragments, rather than whole sentences. Suppose you interviewed Jane Doe about her reaction to John F. Kennedy’s assassination. She commented:

“I couldn’t believe it. It was just unreal and so sad. It was just unbelievable. I had never experienced such denial. I don’t know why I felt so strongly. Perhaps it was because JFK was more to me than a president. He represented the hopes of young people everywhere.”

You could quote all of Jane’s comments, but her first three sentences are fairly redundant. You might instead want to quote Jane when she arrives at the ultimate reason for her strong emotions:

Jane Doe grappled with grief and disbelief. She had viewed JFK, not just as a national figurehead, but as someone who “represented the hopes of young people everywhere.”

Excerpt those fragments carefully!

Quoting the words of others carries a big responsibility. Misquoting misrepresents the ideas of others. Here’s a classic example of a misquote:

John Adams has often been quoted as having said: “This would be the best of all possible worlds if there were no religion in it.”

John Adams did, in fact, write the above words. But if you see those words in context, the meaning changes entirely. Here’s the rest of the quotation:

Twenty times, in the course of my late reading, have I been on the point of breaking out, ‘this would be the best of all possible worlds, if there were no religion in it!!!!’ But in this exclamation, I should have been as fanatical as Bryant or Cleverly. Without religion, this world would be something not fit to be mentioned in public company—I mean hell.

As you can see from this example, context matters!

This example is from Paul F. Boller, Jr. and John George, They Never Said It: A Book of Fake Quotes, Misquotes, and Misleading Attributions (Oxford University Press, 1989).

Use block quotations sparingly.

There may be times when you need to quote long passages. However, you should use block quotations only when you fear that omitting any words will destroy the integrity of the passage. If that passage exceeds four lines (some sources say five), then set it off as a block quotation.

Be sure you are handling block quotes correctly in papers for different academic disciplines–check the index of the citation style guide you are using. Here are a few general tips for setting off your block quotations:

• Set up a block quotation with your own words followed by a colon.
• Indent. You normally indent 4-5 spaces for the start of a paragraph. When setting up a block quotation, indent the entire paragraph once from the left-hand margin.
• Single space or double space within the block quotation, depending on the style guidelines of your discipline (MLA, CSE, APA, Chicago, etc.).
• Do not use quotation marks at the beginning or end of the block quote—the indentation is what indicates that it’s a quote.
• Place parenthetical citation according to your style guide (usually after the period following the last sentence of the quote).
• Follow up a block quotation with your own words.

So, using the above example from John Adams, here’s how you might include a block quotation:

After reading several doctrinally rigid tracts, John Adams recalled the zealous ranting of his former teacher, Joseph Cleverly, and minister, Lemuel Bryant. He expressed his ambivalence toward religion in an 1817 letter to Thomas Jefferson:

Adams clearly appreciated religion, even if he often questioned its promotion.

How do I combine quotation marks with other punctuation marks?

It can be confusing when you start combining quotation marks with other punctuation marks. You should consult a style manual for complicated situations, but the following two rules apply to most cases:

Keep periods and commas within quotation marks.

So, for example:

According to Professor Poe, werewolves “represent anxiety about the separation between human and animal,” and werewolf movies often “interrogate those boundaries.”

In the above example, both the comma and period were enclosed in the quotation marks. The main exception to this rule involves the use of internal citations, which always precede the last period of the sentence. For example:

According to Professor Poe, werewolves “represent anxiety about the separation between human and animal,” and werewolf movies often “interrogate those boundaries” (Poe 167).

Note, however, that the period remains inside the quotation marks when your citation style involves superscript footnotes or endnotes. For example:

According to Professor Poe, werewolves “represent anxiety about the separation between human and animal,” and werewolf movies often “interrogate those boundaries.” 2

Place all other punctuation marks (colons, semicolons, exclamation marks, question marks) outside the quotation marks, except when they were part of the original quotation.

Take a look at the following examples:

I couldn’t believe it when my friend passed me a note in the cafe saying the management “started charging $15 per hour for parking”!

The coach yelled, “Run!”

In the first example, the author placed the exclamation point outside the quotation mark because she added it herself to emphasize the outrageous nature of the parking price change. The original note had not included an exclamation mark. In the second example, the exclamation mark remains within the quotation mark because it is indicating the excited tone in which the coach yelled the command. Thus, the exclamation mark is considered to be part of the original quotation.

How do I indicate quotations within quotations?

If you are quoting a passage that contains a quotation, then you use single quotation marks for the internal quotation. Quite rarely, you quote a passage that has a quotation within a quotation. In that rare instance, you would use double quotation marks for the second internal quotation.

Here’s an example of a quotation within a quotation:

In “The Emperor’s New Clothes,” Hans Christian Andersen wrote, “‘But the Emperor has nothing on at all!’ cried a little child.”

Remember to consult your style guide to determine how to properly cite a quote within a quote.

When do I use those three dots ( . . . )?

Whenever you want to leave out material from within a quotation, you need to use an ellipsis, which is a series of three periods, each of which should be preceded and followed by a space. So, an ellipsis in this sentence would look like . . . this. There are a few rules to follow when using ellipses:

Be sure that you don’t fundamentally change the meaning of the quotation by omitting material.

Take a look at the following example:

“The Writing Center is located on the UNC campus and serves the entire UNC community.”

“The Writing Center . . . serves the entire UNC community.”

The reader’s understanding of the Writing Center’s mission to serve the UNC community is not affected by omitting the information about its location.

Do not use ellipses at the beginning or ending of quotations, unless it’s important for the reader to know that the quotation was truncated.

For example, using the above example, you would NOT need an ellipsis in either of these situations:

“The Writing Center is located on the UNC campus . . .”

The Writing Center ” . . . serves the entire UNC community.”

Use punctuation marks in combination with ellipses when removing material from the end of sentences or clauses.

For example, if you take material from the end of a sentence, keep the period in as usual.

“The boys ran to school, forgetting their lunches and books. Even though they were out of breath, they made it on time.”

“The boys ran to school. . . . Even though they were out of breath, they made it on time.”

Likewise, if you excerpt material at the end of clause that ends in a comma, retain the comma.

“The red car came to a screeching halt that was heard by nearby pedestrians, but no one was hurt.”

“The red car came to a screeching halt . . . , but no one was hurt.”

Is it ever okay to insert my own words or change words in a quotation?

Sometimes it is necessary for clarity and flow to alter a word or words within a quotation. You should make such changes rarely. In order to alert your reader to the changes you’ve made, you should always bracket the altered words. Here are a few examples of situations when you might need brackets:

Changing verb tense or pronouns in order to be consistent with the rest of the sentence.

Suppose you were quoting a woman who, when asked about her experiences immigrating to the United States, commented “nobody understood me.” You might write:

Esther Hansen felt that when she came to the United States “nobody understood [her].”

In the above example, you’ve changed “me” to “her” in order to keep the entire passage in third person. However, you could avoid the need for this change by simply rephrasing:

“Nobody understood me,” recalled Danish immigrant Esther Hansen.

Including supplemental information that your reader needs in order to understand the quotation.

For example, if you were quoting someone’s nickname, you might want to let your reader know the full name of that person in brackets.

“The principal of the school told Billy [William Smith] that his contract would be terminated.”

Similarly, if a quotation referenced an event with which the reader might be unfamiliar, you could identify that event in brackets.

“We completely revised our political strategies after the strike [of 1934].”

Indicating the use of nonstandard grammar or spelling.

In rare situations, you may quote from a text that has nonstandard grammar, spelling, or word choice. In such cases, you may want to insert [sic], which means “thus” or “so” in Latin. Using [sic] alerts your reader to the fact that this nonstandard language is not the result of a typo on your part. Always italicize “sic” and enclose it in brackets. There is no need to put a period at the end. Here’s an example of when you might use [sic]:

Twelve-year-old Betsy Smith wrote in her diary, “Father is afraid that he will be guilty of beach [sic] of contract.”

Here [sic] indicates that the original author wrote “beach of contract,” not breach of contract, which is the accepted terminology.

Do not overuse brackets!

For example, it is not necessary to bracket capitalization changes that you make at the beginning of sentences. For example, suppose you were going to use part of this quotation:

“The colors scintillated curiously over a hard carapace, and the beetle’s tiny antennae made gentle waving motions as though saying hello.”

If you wanted to begin a sentence with an excerpt from the middle of this quotation, there would be no need to bracket your capitalization changes.

“The beetle’s tiny antennae made gentle waving motions as though saying hello,” said Dr. Grace Farley, remembering a defining moment on her journey to becoming an entomologist.

Not: “[T]he beetle’s tiny antennae made gentle waving motions as though saying hello,” said Dr. Grace Farley, remembering a defining moment on her journey to becoming an entomologist.

Works consulted

We consulted these works while writing this handout. This is not a comprehensive list of resources on the handout’s topic, and we encourage you to do your own research to find additional publications. Please do not use this list as a model for the format of your own reference list, as it may not match the citation style you are using. For guidance on formatting citations, please see the UNC Libraries citation tutorial . We revise these tips periodically and welcome feedback.

Barzun, Jacques, and Henry F. Graff. 2012. The Modern Researcher , 6th ed. Belmont, CA: Wadsworth Cengage Learning.

Booth, Wayne C., Gregory G. Colomb, Joseph M. Williams, Joseph Bizup, and William T. FitzGerald. 2016. The Craft of Research , 4th ed. Chicago: University of Chicago Press.

Gibaldi, Joseph. 2009. MLA Handbook for Writers of Research Papers , 7th ed. New York: The Modern Language Association of America.

Turabian, Kate. 2018. A Manual for Writers of Term Papers, Theses, Dissertations , 9th ed. Chicago: University of Chicago Press.

You may reproduce it for non-commercial use if you use the entire handout and attribute the source: The Writing Center, University of North Carolina at Chapel Hill

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A Guide to Using Quotations in Essays

Quotations Add Credibility to a Persuasive Essay

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If you want to make an impact on your reader, you can draw on the potency of quotations. The  effective use of quotations  augments the power of your arguments and makes your essays more interesting.

But there is a need for caution! Are you convinced that the quotation you have chosen is helping your essay and not hurting it? Here are some factors to consider to ensure that you are doing the right thing.

What Is This Quotation Doing in This Essay?

Let us begin at the beginning. You have a chosen a quotation for your essay. But, why that specific quotation?

A good quotation should do one or more of the following:

• Make an opening impact on the reader
• Build credibility for your essay
• Make the essay more interesting
• Close the essay with a point to ponder upon

If the quotation does not meet a few of these objectives, then it is of little value. Merely stuffing a quotation into your essay can do more harm than good.

Your Essay Is Your Mouthpiece

Should the quotation speak for the essay or should the essay speak for the quotation? Quotations should add impact to the essay and not steal the show. If your quotation has more punch than your essay, then something is seriously wrong. Your essay should be able to stand on its own legs; the quotation should merely make this stand stronger.

How Many Quotations Should You Use in Your Essay?

Using too many quotations is like having several people shouting on your behalf. This will drown out your voice. Refrain from overcrowding your essay with words of wisdom from famous people. You own the essay, so make sure that you are heard.

Don't Make It Look Like You Plagiarized

There are some rules and standards when using quotations in an essay. The most important one is that you should not give the impression of being the author of the quotation. That would amount to plagiarism . Here are a set of rules to clearly distinguish your writing from the quotation:

• You may describe the quotation in your own words before using it. In this case, you should use a colon (:) to indicate the beginning of the quotation. Then begin the quotation with a quotation mark ("). After you have completed the quotation, close it with a quotation mark ("). Here is an example: Sir Winston Churchill made a witty remark on the attitude of a pessimist: "A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
• The sentence in which the quotation is embedded might not explicitly describe the quotation, but merely introduce it. In such a case, do away with the colon. Simply use the quotation marks . Here is an example: Sir Winston Churchill once said, "A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
• As far as possible, you should mention the author and the source of the quotation. For instance: In Shakespeare ’s play "As You Like It," Touchstone says to Audrey in the Forest of Arden, "The fool doth think he is wise, but the wise man knows himself to be a fool." (Act V, Scene I).
• Ensure that the source of your quotation is authentic. Also, verify the author of your quotation. You can do so by looking up the quotation on authoritative websites. For formal writing, do not rely on just one website.

Blend Quotations In

An essay can seem quite jarring if the quotation does not blend in. The quotation should naturally fit into your essay. No one is interested in reading quotation-stuffed essays.

Here are some good tips on blending in your quotations:

• You can begin your essay with a quotation that sets off the basic idea of the essay. This can have a lasting impact on your reader. In the introductory paragraph of your essay, you can comment on the quotation if you like. In any case, do ensure that the relevance of the quotation is communicated well.
• Your choice of phrases and adjectives can significantly boost the impact of the quotation in your essay. Do not use monotonous phrases like: "George Washington once said...." If your essay is written for the appropriate context, consider using emphatic expressions like: "George Washington rocked the nation by saying...."

Using Long Quotations

It is usually better to have short and crisp quotations in your essay. Generally, long quotations must be used sparingly as they tend to weigh down the reader. However, there are times when your essay has more impact with a longer quotation.

If you have decided to use a long quotation, consider paraphrasing , as it usually works better. But, there is a downside to paraphrasing too. Instead of paraphrasing, if you use a direct quotation , you will avoid misrepresentation. The decision to use a long quotation is not trivial. It is your judgment call.

If you are convinced that a particular long quotation is more effective, be sure to format and punctuate it correctly.   Long quotations should be set off as block quotations . The format of block quotations should follow the guidelines that you might have been provided. If there are no specific guidelines, you can follow the usual standard—if a quotation is more than three lines long, you set it off as a block quote. Blocking implies indenting it about half an inch on the left.

Usually, a brief introduction to a long quotation is warranted. In other cases, you might need to provide a complete analysis of the quotation. In this case, it is best to begin with the quotation and follow it with the analysis, rather than the other way around.

Using Cute Quotes or Poetry

Some students choose a cute quotation first and then try to plug it into their essay. As a consequence, such quotations usually drag the reader away from the essay.

Quoting a verse from a poem, however, can add a lot of charm to your essay. I have come across writing that acquires a romantic edge merely by including a poetic quotation. If you are quoting from poetry, keep in mind that a small extract of a poem, say about two lines long, requires the use of slash marks (/) to indicate line breaks. Here is an example:

Charles Lamb has aptly described a child as "A child's a plaything for an hour;/ Its pretty tricks we try / For that or for a longer space; / Then tire, and lay it by." (1-4)

If you use a single line extract of a poem, punctuate it like any other short quotation without the slashes. Quotation marks are required at the beginning and at the end of the extract. However, if your quotation is more than three lines of poetry, I would suggest that you treat it like you would have treated a long quotation from prose. In this case, you should use the block quote format.

Does Your Reader Understand the Quotation?

Perhaps the most important question you must ask yourself when using a quotation is: "Do readers understand the quotation and its relevance to my essay ?"

If the reader is re-reading a quotation, just to understand it, then you are in trouble. So when you choose a quotation for your essay, ask yourself the following questions:

• Is this too convoluted for my reader?
• Does this match the tastes of my audience ?
• Is the grammar and vocabulary in this quotation understandable?
• How to Use Block Quotations in Writing
• Definition and Examples of Direct Quotations
• Definition and Examples of Quotation in English Grammar
• How to Use Shakespeare Quotes
• Guidelines for Using Quotation Marks Correctly
• What Is an Indentation?
• Practice in Using Quotation Marks Correctly
• How To Write an Essay
• Difference Between "Quote" and "Quotation": What Is the Right Word?
• The Five Steps of Writing an Essay
• What Is a Blockquote?
• 501 Topic Suggestions for Writing Essays and Speeches
• Writing a Descriptive Essay
• How and When to Paraphrase Quotations
• Write an Attention-Grabbing Opening Sentence for an Essay

Writing Studio

Quotation basics: grammar, punctuation, and style, some general quotation guidelines.

In an effort to make our handouts more accessible, we have begun converting our PDF handouts to web pages. Download this page as a PDF: Quotation Grammar, Punctuation, and Style Return to Writing Studio Handouts

When writing a formal essay, you will often need to use quotes from a text or texts as evidence to prove your point or to make an argument. Below are grammar and punctuation guidelines to help you integrate those quotes into your essay successfully.

We recommend consulting a style manual or your instructor for specific queries.

Periods and Commas

• You do not need to use any punctuation before a quotation if it forms part of your own sentence.

Example: Dennis cries that he is “being repressed!”

• Use a comma when introducing a quote with a phrase such as ‘he said.’

Example: The old man protests, “I don’t want to go on the cart.”

• Place parenthetical citations outside the end quotation mark, but before the punctuation.

Example: King Arthur declares, “Let’s not go to Camelot. It is a silly place” (13).

Colons and Ellipses

• Use a colon when introducing a quotation with a full independent clause (one that can stand on its own).

Example: Emily feels frustrated by his response: “Is there someone else that we can talk to?”

• Use an ellipsis (three periods, sometimes with spaces between: ‘…’ ) to indicate an omission in a quotation (Exception: it is not necessary to use an ellipsis when omitting words at the beginning of a quote unless you are using a block quote format).

Example: “The kind of intelligence a genius has … leaps with ellipses.”

• When you want to omit one or more full sentences, use a period and a space before the three ellipsis dots.

Example: “Hatred paralyzes life. … Hatred darkens life; love illuminates it.”

Slashes and Brackets

• When you are quoting poetry, use a slash ( / ) to mark a line break.

Example: “Let me not to the marriage of true minds / Admit impediments” (1-2).

• Use square brackets to add a word, change a pronoun, or change a verb tense in the quote.

Original quote: “It’s my duty as a knight to sample all the peril I can.”

In your essay: Sir Galahad thinks “it’s [his] duty as a knight to sample all the peril [he] can.”

Question Marks and Exclamation Points

• With a question mark or exclamation point, there is no need to use a comma or a period.

Example: The interested observer wonders, “Are you suggesting that coconuts migrate?”

• If the mark is part of your sentence and not part of the quote, it goes outside the last quotation mark.

Example: I don’t think we can ever understand the “ineluctable modality of the visual”!

Block Quotes

• MLA style calls for use of a block quote (indent 10 spaces, or 2 tabs) when citing five or more lines of typed prose or four or more lines of verse. APA style calls for block quotes when citing forty words or more.

Shall I compare thee to a summer’s day? / Thou art more lovely and more temperate. / Rough winds do shake the darling buds of May, / And summer’s lease hath all too short a date. (1-4)

Quote Within a Quote

• When using a quote within a quote, single quotation marks are used for the inner quote.

Example: Josh laments, “Every time I try to talk to someone it’s ‘sorry this’ and ‘forgive me that.’”

Last revised: 08/2008 | Adapted for web delivery: 05/2021

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• Library Catalogue

Quoting: When and how to use quotations

On this page, when should you quote, quoting basics, framing your quotations.

Quoting is an important technique used to include information from outside sources in academic writing. When using quotations, it is important that you also cite the original reference that you  have taken the quotation from, as your citations provide your reader with a map of the research that you have done. Making effective use of quotations in your writing requires you to carefully assess the value of including someone else’s own words in the advancement of your own argument.

According to Jerry Plotnick (2002, Director of the University College Writing Workshop) using a quotation is appropriate in the following situations:

1.       The language of the passage is particularly elegant, powerful, or memorable.

2.       You wish to confirm the credibility of your argument by enlisting the support of an authority on your topic.

3.       The passage is worthy of further analysis. 

4.       You wish to argue with someone else’s position in considerable detail. [1]

Research that involves participants (for example, interviews and participant-observation research) also often makes extensive use of quotations in order to foreground the unique voices and perspectives of the participants.

When you quote, you include the words and ideas of others in your text exactly as they have expressed them. You signal this inclusion by placing quotation marks (“ ”) around the source author’s words and providing an in-text citation after the quotation. Direct quotations differ from other in-text citations because they require that you include the page number on which the words can be found in the source text.  For example:

According to scholars of rhetoric Graff and Birkenstein (2014), when you are inserting a quotation in your writing “you need to insert it into what we like to call a ‘quotation sandwich,’ with the statement introducing it serving as the top slice of bread and the explanation following it serving as the bottom slice” (p. 46). [2] This "sandwich" method ensures that your reader can clearly see the source you are referencing and also understands how this quotation supports your overall argument.

When you are quoting from a source that does not have page numbers (such as a website), you will consult your style guide to determine how best to reference your source. For example, both MLA and APA suggest listing the paragraph number or relevant heading.

You quote materials from a source text to support the arguments and ideas you are presenting in your own essay. Therefore, you must introduce the quotation and explain to your reader why you have included it and how it relates to, and helps to build, your argument. This is known as framing. It directs your reader’s attention to the specific elements of the quotation that are most directly relevant to your own arguments and ideas.

Here is an example of a quotation that is successfully “framed” within a text:

Citing the islands of Fiji as a case in point, Bordo notes that “until television was introduced in 1995, the islands had no reported cases of eating disorders. In 1998, three years after programs from the United States and Britain began broadcasting there, 62 percent of the girls surveyed reported dieting” (149-50). Bordo’s point is that the Western cult of dieting is spreading even to remote places across the globe. [3]

Remember that quoting is only one way of bringing someone else’s work into your own discussion. See the SLC handouts “Techniques for paraphrasing” and “Summarizing” for ideas on other ways to incorporate sources into your writing.

[1] http://www.writing.utoronto.ca/images/stories/Documents/quotations.pdf

[2] APA formatting

[3] Example taken from Graff, G. & Birkenstein, C. (2014). They say/I say: The moves that matter in academic writing. New York and London: W.W. Norton & Company.

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How to Put a Quote in an Essay

Last Updated: November 28, 2022 Fact Checked

This article was co-authored by Christopher Taylor, PhD and by wikiHow staff writer, Danielle Blinka, MA, MPA . Christopher Taylor is an Adjunct Assistant Professor of English at Austin Community College in Texas. He received his PhD in English Literature and Medieval Studies from the University of Texas at Austin in 2014. There are 11 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 2,636,988 times.

Using a direct quote in your essay is a great way to support your ideas with concrete evidence, which you need to support your thesis. To select a good quote , look for a passage that supports your argument and is open to analysis. Then, incorporate that quote into your essay, and make sure you properly cite it based on the style guide you’re using.

Sample Quotes

Incorporating a Short Quote

• For instance, let's say this is the quote you want to use: "The brown leaves symbolize the death of their relationship, while the green buds suggest new opportunities will soon unfold."
• If you just type that sentence into your essay and put quotes around it, your reader will be disoriented. Instead, you could incorporate it into a sentence like this: "The imagery in the story mirrors what's happening in Lia's love life, as 'The brown leaves symbolize the death of their relationship, while the green buds suggest new opportunities will soon unfold.'"

• "Critic Alex Li says, 'The frequent references to the color blue are used to suggest that the family is struggling to cope with the loss of their matriarch.'"
• "According to McKinney’s research, 'Adults who do yoga at least three times a week have lower blood pressure, better sleeping patterns, and fewer everyday frustrations.'"
• "Based on several recent studies, people are more likely to sit on the park benches when they're shaded by trees."

• You still need to use quotation marks even if you're only quoting a few words.
• If you're in doubt, it's best to be cautious and use quotes.

• For example, let’s say you used the quote, “According to McKinney’s research, ‘Adults who do yoga at least three times a week have lower blood pressure, better sleeping patterns, and fewer everyday frustrations.’” Your commentary might read, “This shows that yoga can have a positive impact on people’s health, so incorporating it into the workplace can help improve employee health outcomes. Since yoga makes employees healthier, they’ll likely have reduced insurance costs.”

• When you use a paraphrase, you still need to provide commentary that links the paraphrased material back to your thesis and ideas.

Using a Long Quote

• The reader will recognize that the material is a direct quote because it's set off from the rest of the text. That's why you don't need to use quotation marks. However, you will include your citation at the bottom.

• "In The Things They Carried , the items carried by soldiers in the Vietnam war are used to both characterize them and burden the readers with the weight they are carrying: The things they carried were largely determined by necessity. Among the necessities or near-necessities were P-38 can openers, pocket knives, heat tabs, wristwatches, dog tags, mosquito repellent, chewing gum, candy cigarettes, salt tablets, packets of Kool-Aid, lighters, matches, sewing kits, Military Payment Certificates, C rations, and two or three canteens of water." (O'Brien 2)

Variation: When you're citing two or more paragraphs, you must use block quotes, even if the passage you want to quote is less than four lines long. You should indent the first line of each paragraph an extra quarter inch. Then, use ellipses (…) at the end of one paragraph to transition to the next.

• Your block quote will use the same spacing as the rest of your paper, which will likely be double-spacing.

• For example, “According to Li, “Rosa is the first sister to pick a rose because she’s the only one who’s begun to move on after their mother’s death” might become “According to Li, “Rosa is the first sister to pick a rose because she’s … begun to move on after their mother’s death.”
• Don’t eliminate words to change the meaning of the original text. For instance, it’s not appropriate to use an ellipsis to change “plants did not grow faster when exposed to poetry” to “plants did … grow faster when exposed to poetry.”

• For example, let’s say you want to use the quote, “All of them experienced a more relaxed, calmer disposition after doing yoga for 6 months.” This doesn’t tell the reader who you’re talking about. You could use brackets to say, “All of [the teachers in the study] experienced a more relaxed, calmer disposition after doing yoga for 6 months.”
• However, if you know the study is talking about teachers, you couldn’t use brackets to say, “All of [society experiences] a more relaxed, calmer disposition after doing yoga for 6 months.”

• If you don't explain your quote well, then it's not helping your ideas. You can't expect the reader to connect the quote back to your thesis for you.

• For instance, you may prefer to use a long block quote to present a passage from a literary work that demonstrates the author's style. However, let's say you were using a journal article to provide a critic's perspective on an author's work. You may not need to directly quote an entire paragraph word-for-word to get their point across. Instead, use a paraphrase.

Tip: If you’re unsure about a quote, ask yourself, “Can I paraphrase this in more concise language and not lose any support for my argument?” If the answer is yes, a quote is not necessary.

Citing Your Quote

• An MLA citation will look like this: (Lopez 24)
• For sources with multiple authors, separate their names with the word “and:” (Anderson and Smith 55-56) or (Taylor, Gomez, and Austin 89)
• If you use the author’s name in your lead-in to the quote, you just need to provide the year in parentheses: According to Luz Lopez, “the green grass symbolizes a fresh start for Lia (24).”

• An APA citation for a direct quote looks like this: (Ronan, 2019, p. 10)
• If you’re citing multiple authors, separate their names with the word “and:” (Cruz, Hanks, and Simmons, 2019, p. 85)
• If you incorporated the author’s name into your lead-in, you can just give the year and page number: Based on Ronan’s (2019, p. 10) analysis, “coffee breaks improve productivity.”

• For instance, a Chicago Style citation will look like this: (Alexander 2019, 125)
• If you’re quoting a source with multiple authors, separate them with the word “and:” (Pattinson, Stewart, and Green 2019, 175)
• If you already incorporated the author’s name into your quote, then you can just provide the year and page number: According to Alexander, “the smell of roses increases feelings of happiness” (2019, 125).

• For MLA, you'd cite an article like this: Lopez, Luz. "A Fresh Blossom: Imagery in 'Her Darkest Sunshine.'" Journal of Stories , vol. 2, no. 5, 2019, p. 15-22. [17] X Trustworthy Source Purdue Online Writing Lab Trusted resource for writing and citation guidelines Go to source
• In APA, you'd cite an article like this: Lopez, Luz. (2019). A Fresh Blossom: Imagery in "Her Darkest Sunshine." Journal of Stories , 2(5), 15-22. [18] X Trustworthy Source Purdue Online Writing Lab Trusted resource for writing and citation guidelines Go to source
• For Chicago Style, your article citation would look like this: Lopez, Luz. "A Fresh Blossom: Imagery in 'Her Darkest Sunshine.'" Journal of Stories 2 no. 4 (2019): 15-22. [19] X Trustworthy Source Purdue Online Writing Lab Trusted resource for writing and citation guidelines Go to source

Selecting a Quote

Tip: Quotes are most effective when the original language of the person or text you’re quoting is worth repeating word-for-word.

• If you’re struggling to explain the quote or link it back to your argument, then it’s likely not a good idea to include it in your essay.

• Paraphrases and summaries work just like a direct quote, except that you don’t need to put quotation marks around them because you’re using your own words to restate ideas. However, you still need to cite the sources you used.

Community Q&A

• Always cite your quotes properly. If you don't, it is considered plagiarism. Thanks Helpful 0 Not Helpful 0

You Might Also Like

• ↑ https://www.ursinus.edu/live/files/1160-integrating-quotespdf
• ↑ https://lsa.umich.edu/sweetland/undergraduates/writing-guides/how-do-i-incorporate-quotes-.html
• ↑ https://helpfulprofessor.com/quotes/
• ↑ https://advice.writing.utoronto.ca/using-sources/quotations/
• ↑ https://owl.purdue.edu/owl/research_and_citation/mla_style/mla_formatting_and_style_guide/mla_formatting_quotations.html
• ↑ https://guides.libraries.psu.edu/apaquickguide/intext
• ↑ https://www.chicagomanualofstyle.org/tools_citationguide/citation-guide-2.html
• ↑ https://owl.purdue.edu/owl/research_and_citation/mla_style/mla_formatting_and_style_guide/mla_formatting_and_style_guide.html
• ↑ https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_articles_in_periodicals.html
• ↑ https://owl.purdue.edu/owl/research_and_citation/chicago_manual_17th_edition/cmos_formatting_and_style_guide/periodicals.html
• ↑ https://writingcenter.unc.edu/tips-and-tools/quotations/

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To put a quote in an essay, incorporate it directly into a sentence if it's shorter than 4 typed lines. For example, you could write "According to researchers," and then insert the quote. If a quote is longer than 4 typed lines, set it off from the rest of the paragraph, and don't put quotes around it. After the quote, include an in-text citation so readers know where it's from. The right way to cite the quote will depend on whether you're using MLA, APA, or Chicago Style formatting. For more tips from our English co-author, like how to omit words from a quote, scroll down! Did this summary help you? Yes No

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MLA In-Text Citations: The Basics

Welcome to the Purdue OWL

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Guidelines for referring to the works of others in your text using MLA style are covered throughout the  MLA Handbook  and in chapter 7 of the  MLA Style Manual . Both books provide extensive examples, so it's a good idea to consult them if you want to become even more familiar with MLA guidelines or if you have a particular reference question.

Basic in-text citation rules

In MLA Style, referring to the works of others in your text is done using parenthetical citations . This method involves providing relevant source information in parentheses whenever a sentence uses a quotation or paraphrase. Usually, the simplest way to do this is to put all of the source information in parentheses at the end of the sentence (i.e., just before the period). However, as the examples below will illustrate, there are situations where it makes sense to put the parenthetical elsewhere in the sentence, or even to leave information out.

General Guidelines

• The source information required in a parenthetical citation depends (1) upon the source medium (e.g. print, web, DVD) and (2) upon the source’s entry on the Works Cited page.
• Any source information that you provide in-text must correspond to the source information on the Works Cited page. More specifically, whatever signal word or phrase you provide to your readers in the text must be the first thing that appears on the left-hand margin of the corresponding entry on the Works Cited page.

In-text citations: Author-page style

MLA format follows the author-page method of in-text citation. This means that the author's last name and the page number(s) from which the quotation or paraphrase is taken must appear in the text, and a complete reference should appear on your Works Cited page. The author's name may appear either in the sentence itself or in parentheses following the quotation or paraphrase, but the page number(s) should always appear in the parentheses, not in the text of your sentence. For example:

Both citations in the examples above, (263) and (Wordsworth 263), tell readers that the information in the sentence can be located on page 263 of a work by an author named Wordsworth. If readers want more information about this source, they can turn to the Works Cited page, where, under the name of Wordsworth, they would find the following information:

Wordsworth, William. Lyrical Ballads . Oxford UP, 1967.

In-text citations for print sources with known author

For print sources like books, magazines, scholarly journal articles, and newspapers, provide a signal word or phrase (usually the author’s last name) and a page number. If you provide the signal word/phrase in the sentence, you do not need to include it in the parenthetical citation.

These examples must correspond to an entry that begins with Burke, which will be the first thing that appears on the left-hand margin of an entry on the Works Cited page:

Burke, Kenneth. Language as Symbolic Action: Essays on Life, Literature, and Method . University of California Press, 1966.

In-text citations for print sources by a corporate author

When a source has a corporate author, it is acceptable to use the name of the corporation followed by the page number for the in-text citation. You should also use abbreviations (e.g., nat'l for national) where appropriate, so as to avoid interrupting the flow of reading with overly long parenthetical citations.

In-text citations for sources with non-standard labeling systems

If a source uses a labeling or numbering system other than page numbers, such as a script or poetry, precede the citation with said label. When citing a poem, for instance, the parenthetical would begin with the word “line”, and then the line number or range. For example, the examination of William Blake’s poem “The Tyger” would be cited as such:

The speaker makes an ardent call for the exploration of the connection between the violence of nature and the divinity of creation. “In what distant deeps or skies. / Burnt the fire of thine eyes," they ask in reference to the tiger as they attempt to reconcile their intimidation with their relationship to creationism (lines 5-6).

Longer labels, such as chapters (ch.) and scenes (sc.), should be abbreviated.

In-text citations for print sources with no known author

When a source has no known author, use a shortened title of the work instead of an author name, following these guidelines.

Place the title in quotation marks if it's a short work (such as an article) or italicize it if it's a longer work (e.g. plays, books, television shows, entire Web sites) and provide a page number if it is available.

Titles longer than a standard noun phrase should be shortened into a noun phrase by excluding articles. For example, To the Lighthouse would be shortened to Lighthouse .

If the title cannot be easily shortened into a noun phrase, the title should be cut after the first clause, phrase, or punctuation:

In this example, since the reader does not know the author of the article, an abbreviated title appears in the parenthetical citation, and the full title of the article appears first at the left-hand margin of its respective entry on the Works Cited page. Thus, the writer includes the title in quotation marks as the signal phrase in the parenthetical citation in order to lead the reader directly to the source on the Works Cited page. The Works Cited entry appears as follows:

"The Impact of Global Warming in North America." Global Warming: Early Signs . 1999. www.climatehotmap.org/. Accessed 23 Mar. 2009.

If the title of the work begins with a quotation mark, such as a title that refers to another work, that quote or quoted title can be used as the shortened title. The single quotation marks must be included in the parenthetical, rather than the double quotation.

Parenthetical citations and Works Cited pages, used in conjunction, allow readers to know which sources you consulted in writing your essay, so that they can either verify your interpretation of the sources or use them in their own scholarly work.

Author-page citation for classic and literary works with multiple editions

Page numbers are always required, but additional citation information can help literary scholars, who may have a different edition of a classic work, like Marx and Engels's  The Communist Manifesto . In such cases, give the page number of your edition (making sure the edition is listed in your Works Cited page, of course) followed by a semicolon, and then the appropriate abbreviations for volume (vol.), book (bk.), part (pt.), chapter (ch.), section (sec.), or paragraph (par.). For example:

Author-page citation for works in an anthology, periodical, or collection

When you cite a work that appears inside a larger source (for instance, an article in a periodical or an essay in a collection), cite the author of the  internal source (i.e., the article or essay). For example, to cite Albert Einstein's article "A Brief Outline of the Theory of Relativity," which was published in  Nature  in 1921, you might write something like this:

See also our page on documenting periodicals in the Works Cited .

Citing authors with same last names

Sometimes more information is necessary to identify the source from which a quotation is taken. For instance, if two or more authors have the same last name, provide both authors' first initials (or even the authors' full name if different authors share initials) in your citation. For example:

Citing a work by multiple authors

For a source with two authors, list the authors’ last names in the text or in the parenthetical citation:

Corresponding Works Cited entry:

Best, David, and Sharon Marcus. “Surface Reading: An Introduction.” Representations , vol. 108, no. 1, Fall 2009, pp. 1-21. JSTOR, doi:10.1525/rep.2009.108.1.1

For a source with three or more authors, list only the first author’s last name, and replace the additional names with et al.

Franck, Caroline, et al. “Agricultural Subsidies and the American Obesity Epidemic.” American Journal of Preventative Medicine , vol. 45, no. 3, Sept. 2013, pp. 327-333.

Citing multiple works by the same author

If you cite more than one work by an author, include a shortened title for the particular work from which you are quoting to distinguish it from the others. Put short titles of books in italics and short titles of articles in quotation marks.

Citing two articles by the same author :

Citing two books by the same author :

Additionally, if the author's name is not mentioned in the sentence, format your citation with the author's name followed by a comma, followed by a shortened title of the work, and, when appropriate, the page number(s):

Citing multivolume works

If you cite from different volumes of a multivolume work, always include the volume number followed by a colon. Put a space after the colon, then provide the page number(s). (If you only cite from one volume, provide only the page number in parentheses.)

Citing the Bible

In your first parenthetical citation, you want to make clear which Bible you're using (and underline or italicize the title), as each version varies in its translation, followed by book (do not italicize or underline), chapter, and verse. For example:

If future references employ the same edition of the Bible you’re using, list only the book, chapter, and verse in the parenthetical citation:

John of Patmos echoes this passage when describing his vision (Rev. 4.6-8).

Citing indirect sources

Sometimes you may have to use an indirect source. An indirect source is a source cited within another source. For such indirect quotations, use "qtd. in" to indicate the source you actually consulted. For example:

Note that, in most cases, a responsible researcher will attempt to find the original source, rather than citing an indirect source.

Citing transcripts, plays, or screenplays

Sources that take the form of a dialogue involving two or more participants have special guidelines for their quotation and citation. Each line of dialogue should begin with the speaker's name written in all capitals and indented half an inch. A period follows the name (e.g., JAMES.) . After the period, write the dialogue. Each successive line after the first should receive an additional indentation. When another person begins speaking, start a new line with that person's name indented only half an inch. Repeat this pattern each time the speaker changes. You can include stage directions in the quote if they appear in the original source.

Conclude with a parenthetical that explains where to find the excerpt in the source. Usually, the author and title of the source can be given in a signal phrase before quoting the excerpt, so the concluding parenthetical will often just contain location information like page numbers or act/scene indicators.

Here is an example from O'Neill's  The Iceman Cometh.

WILLIE. (Pleadingly) Give me a drink, Rocky. Harry said it was all right. God, I need a drink.

ROCKY. Den grab it. It's right under your nose.

WILLIE. (Avidly) Thanks. (He takes the bottle with both twitching hands and tilts it to his lips and gulps down the whiskey in big swallows.) (1.1)

Citing non-print or sources from the Internet

With more and more scholarly work published on the Internet, you may have to cite sources you found in digital environments. While many sources on the Internet should not be used for scholarly work (reference the OWL's  Evaluating Sources of Information  resource), some Web sources are perfectly acceptable for research. When creating in-text citations for electronic, film, or Internet sources, remember that your citation must reference the source on your Works Cited page.

Sometimes writers are confused with how to craft parenthetical citations for electronic sources because of the absence of page numbers. However, these sorts of entries often do not require a page number in the parenthetical citation. For electronic and Internet sources, follow the following guidelines:

• Include in the text the first item that appears in the Work Cited entry that corresponds to the citation (e.g. author name, article name, website name, film name).
• Do not provide paragraph numbers or page numbers based on your Web browser’s print preview function.
• Unless you must list the Web site name in the signal phrase in order to get the reader to the appropriate entry, do not include URLs in-text. Only provide partial URLs such as when the name of the site includes, for example, a domain name, like  CNN.com  or  Forbes.com,  as opposed to writing out http://www.cnn.com or http://www.forbes.com.

Miscellaneous non-print sources

Two types of non-print sources you may encounter are films and lectures/presentations:

In the two examples above “Herzog” (a film’s director) and “Yates” (a presentor) lead the reader to the first item in each citation’s respective entry on the Works Cited page:

Herzog, Werner, dir. Fitzcarraldo . Perf. Klaus Kinski. Filmverlag der Autoren, 1982.

Yates, Jane. "Invention in Rhetoric and Composition." Gaps Addressed: Future Work in Rhetoric and Composition, CCCC, Palmer House Hilton, 2002. Address.

Electronic sources

Electronic sources may include web pages and online news or magazine articles:

In the first example (an online magazine article), the writer has chosen not to include the author name in-text; however, two entries from the same author appear in the Works Cited. Thus, the writer includes both the author’s last name and the article title in the parenthetical citation in order to lead the reader to the appropriate entry on the Works Cited page (see below).

In the second example (a web page), a parenthetical citation is not necessary because the page does not list an author, and the title of the article, “MLA Formatting and Style Guide,” is used as a signal phrase within the sentence. If the title of the article was not named in the sentence, an abbreviated version would appear in a parenthetical citation at the end of the sentence. Both corresponding Works Cited entries are as follows:

Taylor, Rumsey. "Fitzcarraldo." Slant , 13 Jun. 2003, www.slantmagazine.com/film/review/fitzcarraldo/. Accessed 29 Sep. 2009. 

"MLA Formatting and Style Guide." The Purdue OWL , 2 Aug. 2016, owl.english.purdue.edu/owl/resource/747/01/. Accessed 2 April 2018.

Multiple citations

To cite multiple sources in the same parenthetical reference, separate the citations by a semi-colon:

Time-based media sources

When creating in-text citations for media that has a runtime, such as a movie or podcast, include the range of hours, minutes and seconds you plan to reference. For example: (00:02:15-00:02:35).

When a citation is not needed

Common sense and ethics should determine your need for documenting sources. You do not need to give sources for familiar proverbs, well-known quotations, or common knowledge (For example, it is expected that U.S. citizens know that George Washington was the first President.). Remember that citing sources is a rhetorical task, and, as such, can vary based on your audience. If you’re writing for an expert audience of a scholarly journal, for example, you may need to deal with expectations of what constitutes “common knowledge” that differ from common norms.

Other Sources

The MLA Handbook describes how to cite many different kinds of authors and content creators. However, you may occasionally encounter a source or author category that the handbook does not describe, making the best way to proceed can be unclear.

In these cases, it's typically acceptable to apply the general principles of MLA citation to the new kind of source in a way that's consistent and sensible. A good way to do this is to simply use the standard MLA directions for a type of source that resembles the source you want to cite.

You may also want to investigate whether a third-party organization has provided directions for how to cite this kind of source. For example, Norquest College provides guidelines for citing Indigenous Elders and Knowledge Keepers⁠ —an author category that does not appear in the MLA Handbook . In cases like this, however, it's a good idea to ask your instructor or supervisor whether using third-party citation guidelines might present problems.

How To Do In-Text Citations in MLA Format: A Quick Guide for Students

An in-text citation is a reference to information originating from another source. In-text citations must be used when you summarize, quote, paraphrase or refer to another source within a written document, such as academic literature. 

In-text citations are essential in academic writing. Without them, how would readers verify the information is reliable and accurate? Trustworthy authors include their sources for verifiable information rather than opinions so readers know where the evidence for claims can be explored further.

The Modern Language Association manages MLA style standards with the purpose to “strengthen the study and teaching of language and literature” and standardize how information sources are credited in scholarly writing. Not only does the MLA recommend proper citation format, but it also suggests proper general formatting, including document spacing, margins and font size.

As you begin authoring scholarly works, you’ll find the need to credit sources. Use this quick guide to learn how to do in-text citations in MLA format.

What is MLA format?

How to do in-text citations in mla, how to do a works cited page in mla, common challenges and solutions, tips for effective in-text citations.

MLA citation style is a system for crediting sources in scholarly writing and has been widely used in classrooms, journals and the press since 1931. What began with a three-page style sheet for the MLA’s scholarly journal became a uniform writing style preferred by academics and the editorial media everywhere.

Since its inception, the in-text citation style has changed from a recommended combination of footnotes and in-text citations in MLA format. The 1951 style guide suggested : “If the reference is brief, insert it, within parentheses, in the text itself . . . ; if it is lengthy, put it in a [foot]note.” As technology and society changed, so did the MLA style. In 1995, the document added recommendations for citing CD-ROMs and online databases. In 2016, the MLA published one of the most modern versions of the MLA Handbook , wherein in-text citations in MLA style should now be written according to a template of core elements.

The modern-day components of an in-text citation in MLA format, as of the ninth edition of the MLA Handbook , include:

• Author’s name
• Page numbers (if applicable)

These short in-text citations serve as references to a Works Cited list, which should follow a written piece of work and list all sources used in detail.

Authors who correctly use in-text citations in MLA style will prove their credibility, integrity and responsibility to share accurate and reliable information and simultaneously protect themselves from stealing sources and ideas from other writers, also known as plagiarism. Plagiarism is a severe offense , and many institutions have strict rules against the practice .

Now that you understand the importance of citations let’s review how to use in-text citations in MLA style. When referring to another author’s work in your own written text, you must use parenthetical citations, including the source in parentheses within the sentence that refers to the work. 

If a source does not have page numbers, use another numbering system, such as chapters, sections, scenes or articles that are explicitly numbered. If there are no numbered divisions within the work, simply cite the author’s name.

The basic format for in-text citations in MLA writings is as follows:

• The pail of water was at the top of the hill, which Jack and Jill decided to climb (Mother Goose 1) .

If including a direct quote from a source, enclose the entire quote within quotation marks to avoid confusing the reader. The in-text citation should fall outside the quotation marks at the end of the sentence before the sentence’s period. Paraphrased information does not need quotation marks but does need proper in-text citation.

It should be noted that any information included in your in-text citations must refer to the source information on the Works Cited page listed at the end of your document.

If you’re wondering how to list the references on the Works Cited page, the format varies depending on the type, such as a book or a website.

How to cite a book in MLA

• Author last name, first name. Title. Publisher, year.

How to cite an article in MLA

• Author last name, first name. “Article title.” Publication, volume/issue, publication month. Year, page numbers. Database, reference URL.

How to cite a website in MLA

• Author last name, first name. “Title.” Publication, publication month. Year, web page URL.

While constructing your paper, you may encounter a few citation challenges, such as a source with multiple authors or no known author. Though this can be confusing, this is how to use in-text citations in MLA style for challenging situations.

How to cite multiple authors in MLA

To write an in-text citation in MLA format for a source with multiple authors , simply list each author’s last name before the page number. Sources with more than two authors should cite the first author, followed by “et al.” For example:

• 2 authors: (Hall and Oates 1)
• 3+ authors: (Hall et al. 1)

How to cite sources with no author in MLA

Sources with no author must match the first listed element within its Works Cited entry. For example:

• In-text citation: (Baa, Baa, Black Sheep 0:15)
• Works Cited entry: “Baa, Baa, Black Sheep.” Spotify . https://open.spotify.com/track/1Zpe8ef70Wx20Bu2mLdXc1?si=7TlgCyj1SYmP6K-uy4isuQ

How to cite indirect or secondary sources in MLA

A secondary source is a publication that provides second-hand information from other researchers. You may use secondary sources in your research, though it’s best practice to search for the primary source that supplied the first-hand information, so cite it directly.

If you don’t have access to the original source, include the original author and the author of the secondary source , with the abbreviation “qtd. in” indicating where you accessed the secondary quote. “Qtd. in” stands for “quoted in.” For example:

• (qtd. in Baa, Baa, Black Sheep 0:15)

Using et al. in MLA citations

As described above, et al. is used instead of listing all names of three or more authors, editors or contributors within your citations. It can also cite collections of essays, stories or poems with three or more contributors. When using et al., you should always use the last name of the first writer listed on the source. For example:

• (Earth et al. “September” 0:15)
• Contributors: Earth, Wind and Fire

The most crucial part of in-text citations in MLA style is to keep a consistent and accurate format within the entire body of work. Always use the same punctuation within the in-text citations and the same formatting for sources of the same type. Ensure that double-checking citations is part of your overall proofreading process. All citations, like the written work, should be precise and error-free.

Various tools exist to help you collect and manage your sources and citations. Popular tools include Zotero , EndNote and RefWorks . These tools can create citations for you and keep track of your research documents so you can reference them again if needed. It’s wise to track your sources as they’re included in your writing rather than compiling and citing them when finished.

More resources for writing in MLA format

For the most up-to-date in-text citation information, refer to the MLA Handbook , which can be found online, in bookstores and libraries. The most recent edition of the MLA Handbook is the 9th edition, published in spring 2021.

The MLA also operates the MLA Handbook Plus , a subscription-based digital platform that offers all of the content included in the print edition, plus annual updates and valuable resources, and can be accessed anywhere, whether you’re traveling, at home or in the classroom.

The MLA Style Center offers free online sources on the official MLA style, including templates, questions and answers and advice.

Furman University offers trained consultants for students on campus to provide one-on-one or small-group assistance for writing projects at the Writing & Media Lab (WML). You can make an appointment with a WML Consultant or stop by the James B. Duke Library in the Center for Academic Success (room 002) for on-demand help (subject to scheduling).

The Writing & Media Lab can help with many tasks related to student writing and multimedia projects, including:

• Brainstorming a paper or project
• Outlining your ideas
• Reading through your writing
• Creating a presentation or poster
• Helping you practice your presentation
• Planning a video or podcast
• Revising, proofreading, or editing

Mastering the art of in-text citations in MLA format will ensure that you, as an academic author, will portray yourself as a serious, responsible and factual writer who uses accurate and reliable sources.

The perspectives and thoughts shared in the Furman Blog belong solely to the author and may not align with the official stance or policies of Furman University. All referenced sources were accurate as of the date of publication.

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How to Quote in an Essay: A Step-by-Step Guide with Examples

Have you ever found yourself staring at a perfect quote, unsure of how to incorporate it into your essay? Quoting effectively is a skill that every student should master, as it adds credibility and depth to your arguments. However, it can be a daunting task to navigate the intricacies of quoting in an essay.

Fear not! In this blog post, we will guide you through the art of quoting, providing you with practical tips and examples to help you seamlessly integrate quotes into your writing.

The Importance of Quoting in an Essay

Quoting plays a crucial role in enhancing the quality of your essay. It serves two main purposes: establishing credibility and adding depth to your arguments. By incorporating quotes from reputable sources , you demonstrate that your ideas are supported by experts in the field. This helps to build trust with your readers and strengthens your overall argument.

Additionally, quoting allows you to provide evidence and examples that support your claims. It adds weight to your arguments by showcasing the thoughts and opinions of others who have studied the topic extensively. This not only adds depth to your essay but also helps to validate your own ideas.

To effectively use quotes in your essay, consider the following tips:

1. Choose quotes from credible sources: Ensure that the quotes you include are from reputable experts, scholars, or well-known publications.

2. Integrate quotes seamlessly: Avoid simply dropping quotes into your essay without any context. Instead, introduce the quote, provide a brief explanation, and then analyze its significance in relation to your argument.

3. Use quotes to support your own ideas: Quotes should be used to enhance and strengthen your own arguments, not replace them. Use quotes strategically to provide evidence and examples that support your claims.

4. Provide proper citation: Always include proper citation for any quotes you use. This not only gives credit to the original source but also helps your readers to locate the information if they wish to explore it further.

Different Types of Quotes

When it comes to incorporating quotes into your writing, it’s important to understand the different types and how to use them effectively. Let’s explore three common types of quotes: direct quotes, indirect quotes, and block quotes.

Direct quotes

These are exact words or phrases taken directly from a source and enclosed in quotation marks. They provide the reader with the original wording and are useful when you want to emphasize a specific point or capture the author’s unique expression.

Here is a good example from the economist article ‘The Economics of Thinness’ :

Today the perfect body is the “weasel bod”, says one Los Angelena, who is surrounded by women seeking physical perfection. 

Indirect quotes

Also known as paraphrasing , indirect quotes involve rephrasing someone else’s words in your own writing. They convey the same meaning as the original quote but are not enclosed in quotation marks. Indirect quotes are useful when you want to summarize or restate information from a source while maintaining your own voice.

In addition, they help you avoid over-reliance on quotes and demonstrate your understanding of the material. This is why you should only be quoting the most impactful sentences or phrases and give preferance to paraphrasing in all the other cases.

Here is a good example from the article exploring the relation between beauty standarts and women’s socio-economic mobility that quotes the research we have just mentioned:

The economist recently investigated the correlation between thinness and wealth – particularly for women – and the findings are rather striking. ‘The Economics of Thinness’  sheds light on the alarming correlation between body weight and financial prosperity. The study highlights that thinner women, on average, earn more than their heavier counterparts.

Block quotes

Block quotes are used when you want to include a longer quote of four or more lines. They are indented from the main text and do not require quotation marks. Block quotes are typically used to highlight significant passages or when the exact wording is crucial.

For example, if you were analyzing a poem, you might include a block quote from a poem to showcase the poet’s use of imagery and symbolism. Block quotes from a book or an article are only suitable in longer research papers or a thesis and should not be used in college essays.

How to Incorporate Quotes into Your Writing

When incorporating a quote into an essay, it is important to use signal phrases or introductory clauses to introduce the quote. These phrases serve as a way to smoothly integrate the quote into the text and provide context for the reader. Some common signal phrases include “according to,” “as stated by,” “in the words of,” and “as noted by.”

Additionally, introductory clauses can be used to introduce a quote, such as “In his/her article, [author name] argues that…” or “As [author name] explains,…” It is important to choose a signal phrase or introductory clause that fits the tone and style of the essay, while also accurately reflecting the source of the quote.

50 signal phrases to introduce a quote download PDF

Punctuating quotes correctly is crucial for maintaining clarity and accuracy in your writing. Remember to place quotation marks at the beginning and end of the quote, and use appropriate punctuation within the quote itself. For instance, if the quote ends with a question mark or exclamation point, include it within the quotation marks. If the quote is a complete sentence, place the punctuation inside the quotation marks as well.

Analyzing and Explaining Quotes

Analyzing and explaining quotes is a crucial step in any academic writing . It helps provide context, analyze the significance, and link them to your thesis statement . Here are some tips to effectively accomplish this:

1. Provide context and analysis:

• Introduce the quote by briefly explaining the background or the source;
• Analyze the quote by breaking it down and examining its key elements;
• Discuss the implications or interpretations of the quote within the context of your topic.

2. Explain the significance of quotes:

• Highlight why the quote is important in supporting your argument or providing evidence;
• Discuss how the quote contributes to the overall understanding of your topic.

3. Link quotes to your thesis statement:

• Clearly state how the quote supports or relates to your thesis statement,
• Connect the ideas presented in the quote to the main argument of your paper,
• Show how the quote strengthens your position or helps you make a persuasive case.

Avoiding Common Pitfalls

When it comes to quoting, the important question in not only how to quote in an essay, but also how much to quote. Here are three key pitfalls to avoid:

1. Overusing quotes: While incorporating quotes from reputable sources can enhance your arguments, it is important not to rely too heavily on them. Instead, strive for a balance between your own analysis and supporting evidence from experts. Quote only the most relevant and impactful sentence to strengthen your point.

2. Misquoting or misinterpreting sources: Accuracy is paramount when citing sources. Misquoting or misinterpreting can lead to misinformation and weaken your argument. Always double-check your quotes and ensure they align with the original context.

3. Failing to cite properly: Proper citation is essential to acknowledge the work of others and avoid plagiarism . Failing to cite can result in severe consequences, including academic penalties. Familiarize yourself with the appropriate citation style for your discipline and consistently apply it throughout your writing.

Final Thoughts

Quoting is an essential tool in essay writing. It helps to establish credibility and adds depth to your arguments. By incorporating quotes from reputable sources, you can enhance the quality of your essay and provide evidence to support your claims. Remember to choose quotes wisely, integrate them seamlessly, and provide proper citation to ensure the effectiveness of your essay.

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Quote in an Essay: Do It Properly Following the Standards

• Essay Writing Guides

When proving your viewpoint, disputing, or just presenting information, it is advisable to back your words with solid arguments or citations. When you have a live discussion or speech, you may turn to other people’s words without considering proper punctuation or formatting style. However, when quoting in an essay, you need to be aware of the principal academic writing rules. This post is devoted to the pivotal peculiarities of quoting.

Quote in an Essay: What Is It?

Before we start discovering how to quote in an essay, we need to find out what a quotation is. A quote in an essay refers to a short excerpt or passage taken directly from a text, speech, or another source that is included within the body of the essay to support or illustrate a point being made by the author.

Quotes in an essay are commonly used to lend credibility, provide evidence, or add depth to an argument or analysis presented in a paper. By incorporating someone else’s words, properly cited and attributed, an author can reinforce their ideas and strengthen the overall impact of their writing. It is important to use quotes sparingly, ensuring they are relevant and effectively incorporated into the essay’s narrative to maintain a coherent flow of ideas.

How to Put a Quote into an Essay

When dealing with essay writing and finding a suitable phrase or words to refer to, it is obligatory to know how to put a quote into an essay. Improper or incorrect citations may play a nasty trick on you and spoil your GPA. Perhaps, in general, you know how to quote, but it must be mentioned that punctuation always depends on the required formatting style.

However, there are some commonly accepted standards.

Choose a relevant quote

Use quotes in an essay that support or enhance your argument, emphasize a point, or provide evidence from a credible source. Ensure that the quote aligns with the topic and purpose of your essay.

Introducing the quote

Begin by introducing the quote with context, attribution, and the source. It can be done by briefly explaining who said or wrote the quote and why it is significant in relation to your essay’s topic.

Punctuate correctly

Use quotation marks to enclose the quote in an essay and indicate that it is someone else’s words. Place any punctuation marks (like commas or periods) that belong to the quote inside the quotation marks, while those that pertain to the overall sentence are placed outside.

Provide citation

After the quote, you need to include an in-text citation to indicate the source. It typically includes the author’s name (or the name of the organization if it’s a corporate source) and the page number (if applicable). Additionally, make sure to follow the appropriate citation format required by your academic institution or professor (e.g., MLA, APA, Chicago style).

Analyze and explain

After using a quote in an essay and providing the necessary citation, it’s crucial to analyze and explain its relevance to your argument. It helps connect the quote to your overall essay and demonstrates your understanding of its implications.

Remember, quotes can add credibility, depth, and support to your essay, but they should be used sparingly and always be integrated smoothly into your writing. Avoid excessively long quotes that may overshadow your original ideas, and make sure to balance them with your analysis and interpretation.

Why You Need to Identify the Quotation Source

It is crucial to identify your sources in quotes in an essay because they strengthen the credibility and reliability of your statements. By providing clear attribution to the original authors or creators of the information you are quoting, you give proper acknowledgement and respect to their intellectual property. What is more:

• Identifying sources also allows readers or listeners to verify the accuracy and validity of the information presented.
• It demonstrates your commitment to ethical writing, honest research, and responsible information sharing.
• Properly identifying sources in quotations also helps in avoiding plagiarism.

An essay with quotes is often highly valued and graded since it is a sign of profound and well-thought investigation that requires an indication of the primary source.

Short Quotations in an Essay

If you need to quote in a paragraph and choose a short quotation, you should seamlessly integrate it into your writing following the next steps:

• Provide some context to your readers regarding the topic or the source of the quotation. It helps set the stage and insert a quote in an essay. For instance, you could mention the name of the author, the work they have written, or the primary subject being discussed.
• Next, use a signal phrase or an introductory phrase to introduce a quote in an essay. It can involve using phrases like “According to,” “As mentioned by,” or “In the words of.” Make sure to attribute the quote to its rightful owner, providing their name or relevant credentials.
• After the introductory phrase, insert the short quotation itself. Enclose it within quotation marks (“”) to clearly indicate that you use someone else’s words.

Ensure that quotations in an essay are accurate and word-for-word from a credible source. If you need to omit or modify any part of the quotation for better clarity or conciseness, use ellipses (…) or brackets ([ ]) respectively to convey those changes.

Quote In an Essay: MLA, APA, Chicago

When citing a quote in APA, MLA, and Chicago styles, there are specific guidelines to follow. Here’s how you can quote in an essay in each of these formats:

When you quote in an essay MLA, you need to include the author’s last name and page number in parentheses. For example:

“Quote here” (Author’s Last Name Page Number).

In APA style, you should indicate the author’s last name, the year of publication, and the page number. For example:

“Quote here” (Author’s Last Name, Year, p. Page Number).

• Chicago Style

In Chicago style, there are two quotation essay methods: notes and bibliography or author-date.

• Notes and Bibliography: In this method, you should use footnotes or endnotes and a bibliography. The first citation includes the author’s full name, the title of the source, and the publication information. For subsequent citations, use the author’s last name and a shortened title.

Footnote example:

1st citation: Author’s Full Name, Title of Source (Place of Publication: Publisher, Year), Page Number.

Subsequent citation: Author’s Last Name, Shortened Title of Source, Page Number.

• Author-Date: In this method, you should indicate the author’s last name, year of publication, and page number in parentheses within the text.

“Quote here” (Author’s Last Name Year, Page Number).

Remember, when citing quotes, it is crucial to properly attribute a reliable source to avoid plagiarism and provide a clear reference for readers to locate the cited material in your essay with quotes.

Quoting Articles: Introduction in Different Formatting Styles

Quoting an article in an essay in different formatting styles can add variety and visual appeal to your writing. Here are a few ways to do so:

• In accordance with MLA formatting guidelines, you can introduce a quote by providing the author’s name and cited page number in parentheses after the quote. For example:

According to John Doe, “citation text” (25).

• In APA formatting, you can introduce a quote by mentioning the author’s name, publication year, and page number in parentheses. Here’s an example:

Smith (2019) stated, “citation text” (p. 42).

• In Chicago style, you have the option to use footnotes or endnotes to introduce a quote. For footnotes, you can indicate the author’s name, article title, publication date, and page number. Here’s how it can be done:

As stated by Jane Smith in her article “Wild Life,” published on April 1, 2020, “citation text”

• In Harvard referencing, you can introduce a quote by including the author’s name, publication year, and page number, all within parentheses. Such an introduction would look like this:

According to Williams (2018, p. 10), “citation text”

Remember, it’s important to follow the specific formatting guidelines required by your academic institution or publication. These examples serve as a starting point, but always consult the appropriate style guide for accurate referencing.

Example Quotes in an Essay

The best way to cite correctly is to follow the example quotes in an essay. Here are some samples of the main formatting styles.

MLA formatting style:

• “Innovation is the pushing force of progress in our rapidly changing world” (Smith 23).
• As Smith states, “Innovation is the pushing force of progress in our rapidly changing world” (23)

APA formatting style:

• “Innovation is the pushing force of progress in our rapidly changing world” (Smith, 2023, p. 23).
• According to Smith (2023), “Innovation is the pushing force of progress in our rapidly changing world” (p. 23)

Chicago formatting style:

• “Innovation is the pushing force of progress in our rapidly changing world” (Smith, 2023, 23).

Now, everything is clear on how to quote in an essay and why it is important to cite properly for the sake of credibility and academic integrity.

• Academic Writing Guides
• Citation Guides
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• Research Paper Writing Guides
• Study Tips and Tricks

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Suggested Ways to Introduce Quotations

To introduce a quote in an essay, don't forget to include author's last name and page number (MLA) or author, date, and page number (APA) in your citation. Shown below are some possible ways to introduce quotations. The examples use MLA format.

Use A Full Sentence Followed by A Colon To Introduce A Quotation

• The setting emphasizes deception: "Nothing is as it appears" (Smith 1).
• Piercy ends the poem on an ironic note: "To every woman a happy ending" (25).

Begin A Sentence with Your Own Words, Then Complete It with Quoted Words

Note that in the second example below, a slash with a space on either side ( / ) marks a line break in the original poem.

• Hamlet's task is to avenge a "foul and most unnatural murder" (Shakespeare 925).
• The speaker is mystified by her sleeping baby, whose "moth-breath / flickers among the flat pink roses" (Plath 17).

Use An Introductory Phrase Naming The Source, Followed By A Comma to Quote A Critic or Researcher

Note that the first letter after the quotation marks should be upper case. According to MLA guidelines, if you change the case of a letter from the original, you must indicate this with brackets. APA format doesn't require brackets.

• According to Smith, "[W]riting is fun" (215).
• In Smith's words, " . . .
• In Smith's view, " . . .

Use A Descriptive Verb, Followed by A Comma To Introduce A Critic's Words

Avoid using says unless the words were originally spoken aloud, for instance, during an interview.

• Smith states, "This book is terrific" (102).
• Smith remarks, " . . .
• Smith writes, " . . .
• Smith notes, " . . .
• Smith comments, " . . .
• Smith observes, " . . .
• Smith concludes, " . . .
• Smith reports, " . . .
• Smith maintains, " . . .
• Smith adds, " . . .

Don't Follow It with A Comma If Your Lead into The Quotation Ends in That or As

The first letter of the quotation should be lower case.

• Smith points out that "millions of students would like to burn this book" (53).
• Smith emphasizes that " . . .
• Smith interprets the hand washing in MacBeth as "an attempt at absolution" (106).
• Smith describes the novel as "a celebration of human experience" (233).

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How to use Quotes in an Essay in 7 Simple Steps

A quote can be an effective and powerful literary tool in an essay, but it needs to be done well. To use quotes in an essay, you need to make sure your quotes are short, backed up with explanations, and used rarely. The best essays use a maximum of 2 quotes for every 1500 words.

Rules for using quotes in essays:

• Avoid Long Quotes.
• Quotes should be less than 1 sentence long.
• Match Quotes with Explanations and Examples.
• Use Max. 2 Quotes for 1500 words.
• Use page numbers when Citing Quotes.
• Don’t Italicize Quotes.
• Avoid quotes inside quotes.

Once you have mastered these quotation writing rules you’ll be on your way to growing your marks in your next paper.

How to use Quotes in an Essay

1. avoid long quotes.

There’s a simple rule to follow here: don’t use a quote that is longer than one line. In fact,  four word quotes  are usually best.

Long quotes in essays are red flags for teachers. It doesn’t matter if it is an amazing quote. Many, many teachers don’t like long quotes, so it’s best to avoid them.

Too many students provide quotes that take up half of a paragraph. This will lose you marks – big time.

If you follow my  perfect paragraph formula , you know that most paragraphs should be about six sentences long, which comes out to about six or seven typed lines on paper. That means that your quote will be a maximum of one-sixth (1/6) of your paragraph. This leaves plenty of space for discussion in your own words.

One reason teachers don’t like long quotes is that they suck up your word count. It can start to look like you didn’t have enough to say, so you inserted quotes to pad out your essay. Even if this is only your teacher’s perception, it’s something that you need to be aware of.

Here’s an example of over-use of quotes in paragraphs:

Avoid Quotes that are Too Long

Children who grow up in poverty often end up being poor as adults. “Many adult Americans believe that hard work and drive are important factors on economic mobility. When statistics show that roughly 42% of children born into the bottom level of the income distribution will likely stay there (Isaacs, 2007), this Is a consequence of structural and social barriers.” (Mistry et al., 2016, p. 761). Therefore poverty in childhood needs to be addressed by the government.

This student made the fatal mistake of having the quote overtake the paragraph.

Simply put, don’t use a quote that is longer than one line long. Ever. It’s just too risky.

Personally, I like to use a 4-word quote in my essays. Four-word quotes are long enough to constitute an actual quote but short enough that I have to think about how I will fit that quote around my own writing. This forces me to write quotations that both show:

• I have read the original source, but also:
• I know how to paraphrase

2. Do not use a Quote to that takes up a full Sentence, Starts a Sentence, or Ends a Paragraph

These are three common but fatal mistakes.

Essay quotes that start sentences or end paragraphs make you appear passive.

If you use a quotation in an essay to start a sentence or end a paragraph, your teacher automatically thinks that your quote is replacing analysis, rather than supporting it.

You should instead start the sentence that contains the quote with your own writing. This makes it appear that you have an  active voice .

Similarly, you should end a paragraph with your own analysis, not a quote.

Let’s look at some examples of quotes that start sentences and end paragraphs. These examples are poor examples of using quotes:

Avoid Quotes that Start Sentences The theorist Louis Malaguzzi was the founder of the Reggio Emilia Approach to Education. “Children have the ability to learn through play and exploration. Play helps children to learn about their surroundings” (Malaguzzi, 1949, p. 10). Play is better than learning through repetition of drills or reading. Play is good for all children.

Avoid Quotes that End Paragraphs Before Judith Butler gender was seen as being a binary linked to sex, men were masculine and women were feminine. Butler came up with this new idea that gender is just something society has made up over time. “Gender is a fluid concept” (Butler, 1990, p. 136).

Both these quotes are from essays that were shared with me by colleagues. My colleagues marked these students down for these quotes because of the quotes:

• took up full sentences;
• started sentences; and
• were used to end paragraphs.

It didn’t appear as if the students were analyzing the quotes. Instead, the quotes were doing the talking for the students.

There are some easy strategies to use in order to make it appear that you are actively discussing and analyzing quotes.

One is that you should make sure the essay sentences with quotes in them  don’t start with the quote . Here are some examples of how we can change the quotes:

Example 1: Start Quote Sentences with an Active Voice The theorist Louis Malaguzzi was the founder of the Reggio Emilia Approach to Education. According to Malaguzzi (1949, p. 10), “children have the ability to learn through play and exploration.” Here, Malaguzzi is highlighting how to play is linked to finding things out about the world. Play is important for children to develop. Play is better than learning through repetition of drills or reading. Play is good for all children.

Here, the sentence with the quote was amended so that the student has an active voice. They start the sentence with According to Malaguzzi, ….

Similarly, in the second example, we can also insert an active voice by ensuring that our quote sentence does not start with a quote:

Example 2: Start Quote Sentences with an Active Voice In 1990, Judith Butler revolutionized Feminist understandings of gender by arguing that “gender is a fluid concept” (p. 136). Before Butler’s 1990 book  Gender Trouble , gender was seen as being a binary linked to sex. Men were masculine and women were feminine. Butler came up with this new idea that gender is just something society has made up over time.

In this example, the quote is not at the start of a sentence or end of a paragraph – tick!

How to Start Sentences containing Quotes using an Active Voice

• According to Malaguzzi (1949, p. 10), “…”
• Malaguzzi (1949, p. 10) argues that “…”
• In 1949, Malaguzzi (p. 10) highlighted that “…”
• The argument of Malaguzzi (1949, p. 10) that “…” provides compelling insight into the issue.

3. Match Quotes with Explanations and Examples

Earlier on, I stated that one key reason to use quotes in essays is so that you can analyze them.

Quotes shouldn’t stand alone as explanations. Quotes should be there to be analyzed, not to do the analysis.

Let’s look again at the quote used in Point 1:

Example: A Quote that is Too Long Children who grow up in poverty often end up being poor as adults.  “Many adult Americans believe that hard work and drive are important factors in economic mobility. When statistics show that roughly 42% of children born into the bottom level of the income distribution will likely stay there (Isaacs, 2007), this Is a consequence of structural and social barriers.”  (Mistry et al., 2016, p. 761). Therefore poverty in childhood needs to be addressed by the government.

This student has included the facts, figures, citations and key details in the quote. Essentially, this student has been lazy. They failed to paraphrase.

Instead, this student could have selected the most striking phrase from the quote and kept it. Then, the rest should be paraphrased. The most striking phrase in this quote was “[poverty] is a consequence of structural and social barriers.” (Mistry et al., 2016, p. 761).

So, take that one key phrase, then paraphrase the rest:

Example: Paraphrasing Long Quotes Children who grow up in poverty often end up being poor as adults. In their analysis, Mistry et al. (2016) highlight that there is a misconception in American society that hard work is enough to escape poverty. Instead, they argue, there is evidence that over 40% of people born in poverty remain in poverty. For Mistry et al. (2016, p. 761), this data shows that poverty is not a matter of being lazy alone, but more importantly  “a consequence of structural and social barriers.”  This implies that poverty in childhood needs to be addressed by the government.

To recap,  quotes shouldn’t do the talking for you . Provide a brief quote in your essay, and then show you understand it with surrounding explanation and analysis.

4. Know how many Quotes to use in an Essay

There’s a simple rule for how many quotes should be in an essay.

Here’s a good rule to follow: one quote for every five paragraphs. A paragraph is usually 150 words long, so you’re looking at  one quote in every 750 words, maximum .

To extrapolate that out, you’ll want a maximum of about:

• 2 quotes for a 1500-word paper;
• 3 quotes for a 2000-word paper;
• 4 quotes for a 3000-word paper.

That’s the maximum , not a target. There’s no harm in writing a paper that has absolutely zero quotes in it, so long as it’s still clear that you’ve closely read and paraphrased your readings.

The reason you don’t want to use more quotes than this in your essay is that teachers want to see you saying things in your own words. When you over-use quotes, it is a sign to your teacher that you don’t know how to paraphrase well.

5. Always use page numbers when Citing Quotes in Essays

One biggest problem with quotes are that many students don’t know how to cite quotes in essays.

Nearly every referencing format requires you to include a page number in your citation. This includes the three most common referencing formats: Harvard, APA, and MLA. All of them require you to provide page numbers with quotes.

Citing a Quote in Chicago Style – Include Page Numbers

• Incorrect: “Gender is a fluid concept” (Butler 1990).
• Correct: “Gender is a fluid concept” (Butler 1990, 136).

Citing a Quote in APA and Harvard Styles – Include Page Numbers

• Incorrect: “Gender is a fluid concept” (Butler, 1990).
• Correct: “Gender is a fluid concept” (Butler, 1990, p. 136).

Citing a Quote in MLA Style – Include Page Numbers

• Incorrect: “Gender is a fluid concept” (Butler).
• Correct: “Gender is a fluid concept” (Butler 136).

Including a page number in your quotation makes a huge difference when a marker is trying to determine how high your grade should be.

This is especially true when you’re already up in the higher marks range. These little editing points can mean the difference between placing first in the class and third. Don’t underestimate the importance of attention to detail.

6. Don’t Italicize Quotes

For some reason, students love to use italics for quotes. This is wrong in absolutely every major referencing format, yet it happens all the time.

I don’t know where this started, but please don’t do it. It looks sloppy, and teachers notice. A nice, clean, well-formatted essay should not contain these minor but not insignificant errors. If you want to be a top student, you need to pay attention to minor details.

7. Avoid quotes inside quotes

Have you ever found a great quote and thought, “I want to quote that quote!” Quoting a quote is a tempting thing to do, but not worth your while.

I’ll often see students write something like this:

Poor Quotation Example: Quotes Inside Quotes Rousseau “favored a civil religion because it would be more tolerant of diversity than Christianity. Indeed ‘no state has ever been founded without religion as its base’ (Rousseau, 1913: 180).” (Durkheim, 1947, p. 19).

Here, there are quotes on top of quotes. The student has quoted Durkheim quoting Rousseau. This quote has become a complete mess and hard to read. The minute something’s hard to read, it loses marks.

Here are two solutions:

• Cite the original source. If you really want the Rousseau quote, just cite Rousseau. Stop messing around with quotes on top of quotes.
• Learn the ‘as cited in’ method. Frankly, that method’s too complicated to discuss here. But if you google it, you’ll be able to teach yourself.

When Should I use Quotes in Essays?

1. to highlight an important statement.

One main reason to use quotes in essays is to emphasize a famous statement by a top thinker in your field.

The statement must be  important. It can’t be just any random comment.

Here are some examples of when to use quotes in essays to emphasize the words of top thinkers:

• The words of Stephen Hawking go a long way in Physics ;
• The words of JK Rowling go a long way in Creative Writing ;
• The words of Michel Foucault go a long way in Cultural Studies ;
• The words of Jean Piaget go a long way in Education Studies .

2. To analyze an Important Statement.

Another reason to use quotes in essays is when you want to analyze a statement by a specific author. This author might not be famous, but they might have said something that requires unpacking and analyzing. You can provide a quote, then unpack it by explaining your interpretation of it in the following sentences.

Quotes usually need an explanation and example. You can unpack the quote by asking:

• What did they mean,
• Why is it relevant, and
• Why did they say this?

You want to always follow up quotes by top thinkers or specific authors with discussion and analysis.

Quotes should be accompanied by:

• Explanations of the quote;
• Analysis of the ideas presented in the quote; or
• Real-world examples that show you understand what the quote means.

Remember: A quote should be a stimulus for a discussion, not a replacement for discussion.

What Bad Quotes Look Like

Many teachers I have worked with don’t like when students use quotes in essays. In fact, some teachers absolutely hate essay quotes. The teachers I have met tend to hate these sorts of quotes:

• When you use too many quotes.
• When you use the wrong citation format.
• When you don’t provide follow-up explanations of quotes.
• When you used quotes because you don’t know how to paraphrase .

Be a minimalist when it comes to using quotes. Here are the seven approaches I recommend for using quotes in essays:

• Avoid Long Quotes in Essays
• Do not use a Quote that takes up a full Sentence, Starts a Sentence, or Ends a Paragraph
• Match Quotes with Explanations and Examples
• Use a Maximum of 2 Quotes for every 1500 words
• Always use page numbers when Citing Quotes in Essays
• Don’t Italicize Quotes
• Avoid quotes inside quotes

Chris Drew (PhD)

Dr. Chris Drew is the founder of the Helpful Professor. He holds a PhD in education and has published over 20 articles in scholarly journals. He is the former editor of the Journal of Learning Development in Higher Education. [Image Descriptor: Photo of Chris]

• Chris Drew (PhD) https://helpfulprofessor.com/author/chris-drew-phd/ 5 Top Tips for Succeeding at University
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Amanda Hoover

Students Are Likely Writing Millions of Papers With AI

Students have submitted more than 22 million papers that may have used generative AI in the past year, new data released by plagiarism detection company Turnitin shows.

A year ago, Turnitin rolled out an AI writing detection tool that was trained on its trove of papers written by students as well as other AI-generated texts. Since then, more than 200 million papers have been reviewed by the detector, predominantly written by high school and college students. Turnitin found that 11 percent may contain AI-written language in 20 percent of its content, with 3 percent of the total papers reviewed getting flagged for having 80 percent or more AI writing. (Turnitin is owned by Advance, which also owns Condé Nast, publisher of WIRED.) Turnitin says its detector has a false positive rate of less than 1 percent when analyzing full documents.

ChatGPT’s launch was met with knee-jerk fears that the English class essay would die . The chatbot can synthesize information and distill it near-instantly—but that doesn’t mean it always gets it right. Generative AI has been known to hallucinate , creating its own facts and citing academic references that don’t actually exist. Generative AI chatbots have also been caught spitting out biased text on gender and race . Despite those flaws, students have used chatbots for research, organizing ideas, and as a ghostwriter . Traces of chatbots have even been found in peer-reviewed, published academic writing .

Teachers understandably want to hold students accountable for using generative AI without permission or disclosure. But that requires a reliable way to prove AI was used in a given assignment. Instructors have tried at times to find their own solutions to detecting AI in writing, using messy, untested methods to enforce rules , and distressing students. Further complicating the issue, some teachers are even using generative AI in their grading processes.

Detecting the use of gen AI is tricky. It’s not as easy as flagging plagiarism, because generated text is still original text. Plus, there’s nuance to how students use gen AI; some may ask chatbots to write their papers for them in large chunks or in full, while others may use the tools as an aid or a brainstorm partner.

Students also aren't tempted by only ChatGPT and similar large language models. So-called word spinners are another type of AI software that rewrites text, and may make it less obvious to a teacher that work was plagiarized or generated by AI. Turnitin’s AI detector has also been updated to detect word spinners, says Annie Chechitelli, the company’s chief product officer. It can also flag work that was rewritten by services like spell checker Grammarly, which now has its own generative AI tool . As familiar software increasingly adds generative AI components, what students can and can’t use becomes more muddled.

Detection tools themselves have a risk of bias. English language learners may be more likely to set them off; a 2023 study found a 61.3 percent false positive rate when evaluating Test of English as a Foreign Language (TOEFL) exams with seven different AI detectors. The study did not examine Turnitin’s version. The company says it has trained its detector on writing from English language learners as well as native English speakers. A study published in October found that Turnitin was among the most accurate of 16 AI language detectors in a test that had the tool examine undergraduate papers and AI-generated papers.

Matt Burgess

Andrew Couts

Emily Mullin

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Schools that use Turnitin had access to the AI detection software for a free pilot period, which ended at the start of this year. Chechitelli says a majority of the service’s clients have opted to purchase the AI detection. But the risks of false positives and bias against English learners have led some universities to ditch the tools for now. Montclair State University in New Jersey announced in November that it would pause use of Turnitin’s AI detector. Vanderbilt University and Northwestern University did the same last summer.

“This is hard. I understand why people want a tool,” says Emily Isaacs, executive director of the Office of Faculty Excellence at Montclair State. But Isaacs says the university is concerned about potentially biased results from AI detectors, as well as the fact that the tools can’t provide confirmation the way they can with plagiarism. Plus, Montclair State doesn’t want to put a blanket ban on AI, which will have some place in academia. With time and more trust in the tools, the policies could change. “It’s not a forever decision, it’s a now decision,” Isaacs says.

Chechitelli says the Turnitin tool shouldn’t be the only consideration in passing or failing a student. Instead, it’s a chance for teachers to start conversations with students that touch on all of the nuance in using generative AI. “People don’t really know where that line should be,” she says.

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NPR defends its journalism after senior editor says it has lost the public's trust

David Folkenflik

NPR is defending its journalism and integrity after a senior editor wrote an essay accusing it of losing the public's trust. Saul Loeb/AFP via Getty Images hide caption

NPR is defending its journalism and integrity after a senior editor wrote an essay accusing it of losing the public's trust.

NPR's top news executive defended its journalism and its commitment to reflecting a diverse array of views on Tuesday after a senior NPR editor wrote a broad critique of how the network has covered some of the most important stories of the age.

"An open-minded spirit no longer exists within NPR, and now, predictably, we don't have an audience that reflects America," writes Uri Berliner.

A strategic emphasis on diversity and inclusion on the basis of race, ethnicity and sexual orientation, promoted by NPR's former CEO, John Lansing, has fed "the absence of viewpoint diversity," Berliner writes.

NPR's chief news executive, Edith Chapin, wrote in a memo to staff Tuesday afternoon that she and the news leadership team strongly reject Berliner's assessment.

"We're proud to stand behind the exceptional work that our desks and shows do to cover a wide range of challenging stories," she wrote. "We believe that inclusion — among our staff, with our sourcing, and in our overall coverage — is critical to telling the nuanced stories of this country and our world."

NPR names tech executive Katherine Maher to lead in turbulent era

She added, "None of our work is above scrutiny or critique. We must have vigorous discussions in the newsroom about how we serve the public as a whole."

A spokesperson for NPR said Chapin, who also serves as the network's chief content officer, would have no further comment.

Praised by NPR's critics

Berliner is a senior editor on NPR's Business Desk. (Disclosure: I, too, am part of the Business Desk, and Berliner has edited many of my past stories. He did not see any version of this article or participate in its preparation before it was posted publicly.)

Berliner's essay , titled "I've Been at NPR for 25 years. Here's How We Lost America's Trust," was published by The Free Press, a website that has welcomed journalists who have concluded that mainstream news outlets have become reflexively liberal.

Berliner writes that as a Subaru-driving, Sarah Lawrence College graduate who "was raised by a lesbian peace activist mother ," he fits the mold of a loyal NPR fan.

Yet Berliner says NPR's news coverage has fallen short on some of the most controversial stories of recent years, from the question of whether former President Donald Trump colluded with Russia in the 2016 election, to the origins of the virus that causes COVID-19, to the significance and provenance of emails leaked from a laptop owned by Hunter Biden weeks before the 2020 election. In addition, he blasted NPR's coverage of the Israel-Hamas conflict.

On each of these stories, Berliner asserts, NPR has suffered from groupthink due to too little diversity of viewpoints in the newsroom.

The essay ricocheted Tuesday around conservative media , with some labeling Berliner a whistleblower . Others picked it up on social media, including Elon Musk, who has lambasted NPR for leaving his social media site, X. (Musk emailed another NPR reporter a link to Berliner's article with a gibe that the reporter was a "quisling" — a World War II reference to someone who collaborates with the enemy.)

When asked for further comment late Tuesday, Berliner declined, saying the essay spoke for itself.

The arguments he raises — and counters — have percolated across U.S. newsrooms in recent years. The #MeToo sexual harassment scandals of 2016 and 2017 forced newsrooms to listen to and heed more junior colleagues. The social justice movement prompted by the killing of George Floyd in 2020 inspired a reckoning in many places. Newsroom leaders often appeared to stand on shaky ground.

Leaders at many newsrooms, including top editors at The New York Times and the Los Angeles Times , lost their jobs. Legendary Washington Post Executive Editor Martin Baron wrote in his memoir that he feared his bonds with the staff were "frayed beyond repair," especially over the degree of self-expression his journalists expected to exert on social media, before he decided to step down in early 2021.

Since then, Baron and others — including leaders of some of these newsrooms — have suggested that the pendulum has swung too far.

Author Interviews

Legendary editor marty baron describes his 'collision of power' with trump and bezos.

New York Times publisher A.G. Sulzberger warned last year against journalists embracing a stance of what he calls "one-side-ism": "where journalists are demonstrating that they're on the side of the righteous."

"I really think that that can create blind spots and echo chambers," he said.

Internal arguments at The Times over the strength of its reporting on accusations that Hamas engaged in sexual assaults as part of a strategy for its Oct. 7 attack on Israel erupted publicly . The paper conducted an investigation to determine the source of a leak over a planned episode of the paper's podcast The Daily on the subject, which months later has not been released. The newsroom guild accused the paper of "targeted interrogation" of journalists of Middle Eastern descent.

Heated pushback in NPR's newsroom

Given Berliner's account of private conversations, several NPR journalists question whether they can now trust him with unguarded assessments about stories in real time. Others express frustration that he had not sought out comment in advance of publication. Berliner acknowledged to me that for this story, he did not seek NPR's approval to publish the piece, nor did he give the network advance notice.

Some of Berliner's NPR colleagues are responding heatedly. Fernando Alfonso, a senior supervising editor for digital news, wrote that he wholeheartedly rejected Berliner's critique of the coverage of the Israel-Hamas conflict, for which NPR's journalists, like their peers, periodically put themselves at risk.

Alfonso also took issue with Berliner's concern over the focus on diversity at NPR.

"As a person of color who has often worked in newsrooms with little to no people who look like me, the efforts NPR has made to diversify its workforce and its sources are unique and appropriate given the news industry's long-standing lack of diversity," Alfonso says. "These efforts should be celebrated and not denigrated as Uri has done."

After this story was first published, Berliner contested Alfonso's characterization, saying his criticism of NPR is about the lack of diversity of viewpoints, not its diversity itself.

"I never criticized NPR's priority of achieving a more diverse workforce in terms of race, ethnicity and sexual orientation. I have not 'denigrated' NPR's newsroom diversity goals," Berliner said. "That's wrong."

Questions of diversity

Under former CEO John Lansing, NPR made increasing diversity, both of its staff and its audience, its "North Star" mission. Berliner says in the essay that NPR failed to consider broader diversity of viewpoint, noting, "In D.C., where NPR is headquartered and many of us live, I found 87 registered Democrats working in editorial positions and zero Republicans."

Berliner cited audience estimates that suggested a concurrent falloff in listening by Republicans. (The number of people listening to NPR broadcasts and terrestrial radio broadly has declined since the start of the pandemic.)

Former NPR vice president for news and ombudsman Jeffrey Dvorkin tweeted , "I know Uri. He's not wrong."

Others questioned Berliner's logic. "This probably gets causality somewhat backward," tweeted Semafor Washington editor Jordan Weissmann . "I'd guess that a lot of NPR listeners who voted for [Mitt] Romney have changed how they identify politically."

Similarly, Nieman Lab founder Joshua Benton suggested the rise of Trump alienated many NPR-appreciating Republicans from the GOP.

In recent years, NPR has greatly enhanced the percentage of people of color in its workforce and its executive ranks. Four out of 10 staffers are people of color; nearly half of NPR's leadership team identifies as Black, Asian or Latino.

"The philosophy is: Do you want to serve all of America and make sure it sounds like all of America, or not?" Lansing, who stepped down last month, says in response to Berliner's piece. "I'd welcome the argument against that."

"On radio, we were really lagging in our representation of an audience that makes us look like what America looks like today," Lansing says. The U.S. looks and sounds a lot different than it did in 1971, when NPR's first show was broadcast, Lansing says.

A network spokesperson says new NPR CEO Katherine Maher supports Chapin and her response to Berliner's critique.

The spokesperson says that Maher "believes that it's a healthy thing for a public service newsroom to engage in rigorous consideration of the needs of our audiences, including where we serve our mission well and where we can serve it better."

Disclosure: This story was reported and written by NPR Media Correspondent David Folkenflik and edited by Deputy Business Editor Emily Kopp and Managing Editor Gerry Holmes. Under NPR's protocol for reporting on itself, no NPR corporate official or news executive reviewed this story before it was posted publicly.

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NPR Editor Who Accused Broadcaster of Liberal Bias Resigns

Uri Berliner, who has worked at NPR for 25 years, said in an essay last week that the nonprofit had allowed progressive bias to taint its coverage.

By Benjamin Mullin

Uri Berliner, the NPR editor who accused the broadcaster of liberal bias in an online essay last week, prompting criticism from conservatives and recrimination from many of his co-workers, has resigned from the nonprofit.

Mr. Berliner said in a social media post on Wednesday that he was resigning because of criticism from the network’s chief executive, Katherine Maher.

“I cannot work in a newsroom where I am disparaged by a new C.E.O. whose divisive views confirm the very problems at NPR I cite in my Free Press essay,” Mr. Berliner wrote.

In his brief resignation letter, addressed to Ms. Maher, Mr. Berliner said he loved NPR, calling it a “great American institution” and adding that he respects “the integrity of my colleagues and wish for NPR to thrive and do important journalism.”

An NPR spokeswoman, Isabel Lara, said the nonprofit does not comment on personnel matters.

In an interview, Mr. Berliner said his decision to resign from NPR coalesced early this week after an email exchange with Ms. Maher. He said in the interview that he could infer from one of her emails that a memo she had sent to employees last week about workplace integrity was referring to him even though he had not been mentioned by name. In the email, which was sent to Mr. Berliner on Monday, Ms. Maher said her memo “stands for itself in reflecting my perspective on our organization.”

“Everything completely changed for me on Monday afternoon,” Mr. Berliner said.

Mr. Berliner’s essay stirred up a hornet’s nest of criticism of NPR and made Mr. Berliner something of a pariah within the network. Several employees told The New York Times that they no longer wished to work with him, and his essay was denounced by Edith Chapin, the network’s top editor.

Many journalists at NPR pushed back against the essay, including the “Morning Edition” host Steve Inskeep, who said on the newsletter platform Substack that Mr. Berliner failed to “engage anyone who had a different point of view.”

“This article needed a better editor,” Mr. Inskeep wrote. “I don’t know who, if anyone, edited Uri’s story, but they let him publish an article that discredited itself.”

Mr. Berliner’s essay found some defenders among the ranks of former NPR employees. Jeffrey A. Dvorkin, a former ombudsman, said on social media that Mr. Berliner was “not wrong.” Chuck Holmes, a former managing editor at NPR, called Mr. Berliner’s essay “brave” on Facebook.

Critics of NPR, including conservative activists, used Mr. Berliner’s essay in The Free Press to impugn the network’s journalism and its leadership. One of them, Christopher Rufo, began resurfacing social media posts from Ms. Maher that were critical of President Donald J. Trump and embraced progressive causes. Mr. Rufo has a history of pressuring media organizations to cover critical stories of well-known figures, including the plagiarism allegations against Claudine Gay, the former Harvard president.

NPR said in a statement earlier this week that Ms. Maher’s social media posts predated her term as chief executive, adding that she was not working in news at the time.

Before he resigned from NPR, Mr. Berliner was on a five-day suspension from the network for violating company policy against working for outside organizations without securing permission.

Mr. Berliner said he did not have any immediate plans after leaving NPR, adding that he was looking forward to getting more sleep and spending time with his family.

Benjamin Mullin reports on the major companies behind news and entertainment. Contact Ben securely on Signal at +1 530-961-3223 or email at [email protected] . More about Benjamin Mullin

As Columbus pushes massive zoning overhaul, city hires PR firm to bolster public support

For more than two years Mayor Andrew J. Ginther's administration has been paying a private public relations firm more than $260,000 to help gain public support for his housing strategy, which includes expanding tax abatements citywide and a massive zoning overhaul unveiled in the past two weeks.

The firm's objectives include to "rally the community to this common vision" and to "create a strategic communications plan."

A Dispatch review of public records reveals a behind-the-scenes effort that included the firm writing an emotional draft letter to the editor on behalf of a supposed member of the public, creating and/or revising "quotes" supposedly said by the mayor and a citizen supporter of the rezoning effort, and a team of writers drafting a public essay on the initiative signed by the mayor, but for which it is unclear if Ginther ever saw.

In essence, documents suggest that Paul Werth Associates worked in concert with the city's Department of Development to create a top-down public relations campaign funded by city taxpayers, but also produced work product that sometimes gave the impression of a bottom-up grassroots movement. The city called the work "standard industry practice."

Key messages developed by the firm included that central Ohio residents "must embrace greater density in their neighborhoods if we are to remain economically competitive and create prosperity for everyone," or face a "housing crisis that could displace working families and force our most vulnerable residents into homelessness."

They also developed a marketing framework: Build, Preserve, Invest, Include. The region must build more units, preserve existing affordability, invest public dollars in housing the market won't provide, and include everyone by getting the public to embrace new-housing density "in their own neighborhoods."

The goal was to "sustain a drumbeat of communication on the Columbus Housing Strategy," according to a July 2022 email by Jennifer Fening, deputy director in the city Development Department, to Paul Werth officials. "...What other narratives should we put forth, to demonstrate action (for) the Build, Preserve, Invest, Include framework? What channels/tactics should we use?"

Much of what the firm did on behalf of the city remains unclear. The Development Department and the firm declined to answer a list of questions from The Dispatch, including what the firm provided under the section of its contract dealing with "social media." Its contract calls for it to develop and schedule social media content, including "monitoring channels, and engaging with followers."

But it was clear that the firm created other content under the contract designed to look like an everyday citizen had said it, and was not a product of a taxpayer-financed marketing effort.

Deliverables under the contract with Paul Werth include workshop agendas, discussion guides, fact sheets, policy briefs and "messaging documents to educate audiences." The city contract also requires Paul Werth to electronically submit "strategic communications plans" in a "final document." It is unclear whether the city provided those strategy plans in response to a public records request, as it repeatedly declined to discuss the matter.

Paul Werth firm writes emotional letter

In early December, upset over a Dispatch story on Ginther's efforts to expand property tax abatements from older neighborhoods into thriving sections of Columbus, Michael Stevens, director of the Development Department, informed The Dispatch by email that "one of the experts who spoke at (city) hearings will be submitting a letter to the editor on this coverage."

That same day, Dec. 8, 2023, Dan Williamson, once a senior adviser to former Mayor Michael B. Coleman — who was now heading the Paul Werth team assigned to the city PR project — emailed Fening and two other Development officials: "Here's a first draft."

Attached was a document that embedded metadata shows was created by Williamson earlier that day, which read:

"To the Editor:

"It saddened me to read Friday’s Dispatch story about the proposed Community Reinvestment Area (CRA) expansion in the City of Columbus. The Central Ohio community has come together to recognize the threat posed by our housing shortage and the consequences of inaction. Other media outlets have given balanced, thoughtful coverage to this important issue.

"I joined other community members (name them) to voice our support for the CRA proposal before City Council. But the Dispatch story didn’t mention any of us, quoting instead the mayor’s political opponent, who lost the November election. Those of us who work every day to provide housing to Columbus residents deserve better. So do your readers."

The "political opponent" referenced was Joe Motil, who unsuccessfully ran against Ginther in November.

Stevens declined to respond to questions, including whether this was the letter he referred to in his email to The Dispatch dated the same day, whether he asked Paul Werth to create it, and whether the city had asked anyone to lend their name to it.

The letter was never submitted to The Dispatch.

"Our engagement with Paul Werth reflects standard industry practice," Sheldon Goodrum, the Development Department spokesman who worked closely with Paul Werth on the project, said in an April 1 email in which he declined to answer questions about a series of incidents revealed in emails, including "media training" the firm gave to Department of Development employees in 2023.

"Today is my last day with the City of Columbus," Goodrum added in the email, referring questions to a new spokesman, Cameron Keir, the spokesperson for Ginther's mayoral campaign last year.

Firm crafts Affordable Housing Trust quote

In November 2022 Goodrum emailed Lark Mallory, president and CEO of the Affordable Housing Trust for Columbus and Franklin County, which has received millions of dollars from the city for affordable housing initiatives and which Stevens is a member of the 11-person board, five of whom are appointed by Ginther and Franklin County.

Goodrum asked Mallory to "share a quote with me" for an in-house city housing strategy publication. She responded that Williamson had already "offered to draft something I could tweak."

Williamson responded to the group email: "Thank you Lark. How's this? 'If we can speed up our review and permitting processes, it will be great news for affordable housing development and for our emerging developers.'"

Mallory responded that the suggested quote neither named her organization nor any projects it had partnered on. "I'd like the quote to include our name. Let me know if that's possible?" She gave them some projects to craft a different quote around.

Goodrum responded: "We'd like the quote to be a little broader, addressing the need for more housing in the region, why it's so important, what you and your partners are doing, etc. Thanks!"

The final quote that appeared under Mallory's name was similar to a draft that included mention of two housing projects, but added to it was that they were "the type of creative, transformational solutions we need to address our housing needs."

Mallory didn't return a call left with her office.

Emails show Williamson crafting and refining a quote for Ginther that appeared in the same report. The Dispatch asked the firm and the department when the mayor made that statement that was quoted, but received no response.

PR team writes Ginther op-ed

City records show a team of PR people from the firm and the city labored over the creation of a piece submitted under Ginther's name to The Dispatch in December.

"Our current zoning code was created to serve the Columbus of the 1950s," the piece said. "...We've engaged residents from all corners of the city to join us in visualizing and evaluating a modernized zoning code."

"Most of our changes are outlined with comments, but I also punched up the opening paragraph a bit," emailed Kevin Kilbane, city director of communications, to seven other people, including Williamson, showing numerous edits.

"Attached for your review is the mayor's contributed column to The Dispatch," Fening emailed to Robin Davis, Ginther's former chief of staff, who also recently left her city job.

No one at the firm or city responded when asked if Ginther ever saw this essay before it was published , which appeared under the byline: Andrew J. Ginther, guest columnist.

[email protected]

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