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5 Restaurant General Manager Resume Examples [& Templates]
- Restaurant General Manager (GM) Resume
- Restaurant GM 2
- Restaurant GM 3
- Restaurant GM 4
- Restaurant GM 5
- Restaurant General Manager Resume Writing 101
You lead the way in food service to keep everything running smoothly. Quality standards are met, staff members are hired and trained effectively, and top-notch customer service is provided with you at the helm.
Have you built a resume that shows leadership skills that restaurants need?
Finding your next career can be tough when you’re focused on high-level restaurant management. Use our restaurant general manager resume templates ai cover letter builder to easily showcase your top resume skills .
Restaurant General Manager Resume
or download as PDF
Why this resume works
- When compiling your restaurant general manager resume, go with a reverse-chronological format . This way, you can highlight your career growth and tell how every role has shaped you into the leader you are today.
Restaurant General Manager 2 Resume
Restaurant General Manager 3 Resume
Restaurant General Manager 4 Resume
Restaurant General Manager 5 Resume
Related resume examples
- Pizza Restaurant Manager
- Fast Food Restaurant Manager
- Restaurant Assistant Manager
- Restaurant Manager
What Matters Most: Your Restaurant General Manager Skills & Work Experience
Your job involves managing many aspects of daily operations, like budgeting and customer service. Thankfully, you have the successful leadership skills that make you a great fit. Make sure to include a mix of people skills and technical abilities since you’ll handle both aspects.
Additionally, mix in key skills from the job description. For instance, if the company emphasizes food safety, your knowledge of sanitization and cooking health practices will be valuable to include.
Here are some of the most popular restaurant general management skills that food service companies love to see.
9 most popular restaurant general manager skills
- Food Safety
- TouchBistro
- Event Planning
- API Loyalty
- Customer Service
- Team Leadership
- Vendor Management
Sample restaurant general manager work experience bullet points
You’ll want to show restaurants how you’ve applied your top skills to provide a great dining experience and a better bottom line.
You should use numbers whenever possible to show your impact. To get some ideas going, think about the number of employees you managed, the number of customers served daily, or how you helped perform tasks more efficiently.
Each example should be concise. Hiring managers don’t need every detail about your team leadership strategies. However, one sentence about training employees in a new customer service program to boost satisfaction scores by 35 percent can help illustrate impactful leadership.
Our resume examples are chock-full of examples like these to get you started:
- Used API Loyalty to create a new loyalty program that boosted the number of returning customers by 44%.
- Planned and hosted an event every Friday night that showcased popular artists, which doubled traffic and increased net income by 55%.
- Created a new training program on food safety that boosted health inspection scores from Grade C to Grade A in 6 months.
- Used TouchBistro to create a more organized financial system that processed transactions and payroll 46% more efficiently.
Top 5 Tips for Your Restaurant General Manager Resume
- Restaurant GMs will benefit from reverse-chronological formatting . The restaurant industry has no shortage of changes with new health protocols and financial regulations, so having your most recent experiences first will be the most relevant.
- Hiring managers make decisions quickly, so aim for one page that is very job specific. For instance, if a restaurant mentions how they want to boost traffic in the job description, your promotional experience in events and customer loyalty programs would be good skills to focus on.
- Linking together technical and interpersonal abilities will have more impact. For instance, explaining how you negotiated 15 percent lower prices while maintaining great relationships with vendors shows how you combine skills and is more successful than mentioning them separately.
- Aim for one-sentence descriptions that anyone could understand. For example, you could say how you managed floor plans with 98 percent accuracy using TouchBistro without including too many details about the process.
- Restaurant GMs often have a lot of previous industry experience. A resume summary of your best achievements can add value, like how you managed a restaurant that made $4 million in sales and increased profits by 20 percent.
How To Write a Restaurant General Manager Resume
The perfect resume for a restaurant general manager will have plenty of room for your skills, past work experience, education, contact information, certifications, and mandatory credentials, such as a food handler’s license. Take your time in choosing the resume template that gets you all of that without being too flashy, filled with colors, or all kinds of different fonts. Keep it nice and clean, just like your restaurant!
Depending on your past experience, a career objective or summary can be an effective tool that helps you emphasize your skills. Mention some of your top skills in restaurant management, such as menu planning or staff training, and talk about how you can’t wait to put those abilities to the test at that particular restaurant.
Some jobs will have you perform a more hands-on role where you’ll be responsible for hiring and training new staff, while others will let you focus on the bigger picture, such as long-term financial planning. Be ready to update your resume based on what you find in each job description and emphasize your key abilities.
You manage to thrive in a busy restaurant environment, and that’s a true testament to the value of your work as a manager. Lean into that when you fill out your work experience section. Talk about your biggest wins, such as revamping the menu to increase revenue, and add some metrics and financial figures to really seal the deal.
First-time restaurant general managers should emphasize leadership and technical skills. A good example could be training employees to input orders into the system with 99 percent accuracy.
Restaurant GMs should create a cover letter with the skills listed on their resume in mind. For instance, you can explain more about how your process of using Restaurant365 for scheduling is successful or how you achieve a great customer experience.
It’s common for those with a lot of experience to struggle with a resume that’s too long. Besides picking a resume template that maximizes space, get as job-specific as possible. If a restaurant emphasizes budgeting in its job description, they’d appreciate hearing about vendor negotiation or your knowledge of QuickBooks over training wait and host staff.
- Career Blog
Restaurant General Manager Resume Example & Guide for 2024
As the leader of a restaurant, the role of a Restaurant General Manager (RGM) can have a significant impact on the success or failure of the business. A well-written and tailored RGM resume can be the key to obtaining a highly coveted position at a company. This article will provide an in-depth guide on exactly what a Restaurant General Manager does and what they need to succeed in this field.
At its core, a Restaurant General Manager is responsible for overseeing the daily operations of a restaurant, including managing staff and customers, finances, and inventory. An RGM needs to have a multitude of skills in order to succeed in this role. Exceptional people management, financial acumen, and strategic thinking all play a large part in the key responsibilities an RGM must be prepared for.
Perhaps the most crucial aspect of a successful RGM is the ability to manage and communicate with employees effectively. This requires a strong sense of emotional intelligence and leadership skills. An RGM should be able to listen, empathize, and direct employees appropriately in order to create an environment in which staff feels heard and motivated to perform their best.
Financial acumen is also essential, as an RGM must manage the financial performance of the restaurant, which involves forecasting revenue and expenses, analyzing financial reports and budgets, and making decisions that positively impact the bottom line.
In addition to people management and financial planning, an RGM must also possess strong analytical and strategic thinking skills. They must be able to think creatively and strategically about the restaurant’s long-term goals and objectives while balancing the day-to-day needs of the business.
The restaurant industry is highly competitive and fast-paced, and a well-crafted RGM resume is essential in order to stand out from the competition. By understanding the key skills and responsibilities of the role, aspiring RGMs can tailor their resume to showcase their unique strengths as a candidate. In the following sections, we’ll dive into the specific components that make up an effective RGM resume.
Key Elements of a Restaurant General Manager Resume
When creating a resume for the position of Restaurant General Manager, it is important to include the essential components that will effectively showcase your skills and experience. A well-crafted resume should grab the attention of hiring managers and entice them to invite you for an interview.
Essential Components of an Effective Resume
Professional Summary/Objective Statement: This section briefly introduces you as a professional and highlights your career goals.
Skills Section: This section lists your top skills, including industry-specific ones such as knowledge of food and beverage operations, staff management, budgeting, and customer service.
Work Experience: This section is where you will showcase your relevant work experience, including job titles, company names, employment dates, and key accomplishments that demonstrate your capabilities as a Restaurant General Manager.
Education: This section includes details of your formal education and any relevant certifications or training courses.
Other Sections: Depending on your experience and background, you may wish to include other sections such as Volunteer or Community Service, Awards and Recognition, or Professional Affiliations.
Tailoring Your Resume to the Restaurant General Manager Role
When tailoring your resume to the Restaurant General Manager role, it is important to emphasize your experience in the food service industry, specifically in management and leadership roles. Create a separate section that highlights your achievements in these areas, including exceeding sales targets, effectively managing budgets, developing menus, and successfully implementing new policies.
Additionally, highlight your experience in customer service, as this is a critical aspect of any restaurant role. Use specific examples to demonstrate how you have resolved customer complaints or improved overall customer satisfaction.
Incorporate industry-specific keywords into your resume, such as “food and beverage operations”, “menu planning”, “cost control”, and “staff training and development”, to help your resume show up in searches and make it clear that you have the required experience.
It is also important to tailor your resume to the specific restaurant you are applying to. Research the company’s values, mission, and menu items to demonstrate that you have a genuine interest in the business and are able to align with its objectives.
Finally, proofread your resume carefully, paying attention to grammar, punctuation, and formatting. A well-written, error-free resume will create a positive impression on your potential employer and increase your chances of landing the job.
By including these key elements and tailoring your resume to the Restaurant General Manager role, you will create a strong and effective document that showcases your qualifications and experience, setting you apart from other candidates.
Restaurant General Manager Resume Example
When creating a resume for a Restaurant General Manager, there are certain key elements and formatting tips that should be incorporated to capture the attention of hiring managers in the industry. In this section, we will provide a comprehensive sample resume for a Restaurant General Manager, highlighting these important elements and tips.
Key Elements in a Restaurant General Manager Resume
Header and Contact Information : The header of the resume should contain the name, phone number, email address, and location of the applicant. This information should be clear and easy to read, as it serves as the starting point for the hiring manager.
Summary Statement : A well-crafted summary statement should grab the reader’s attention and entice them to read further. It should give an overview of the applicant’s experience and skills in the industry, and how they fit the needs of the company.
Professional Experience : This section should be the main focus of the resume, highlighting the applicant’s achievements and responsibilities in previous restaurant management roles. It should be organized in reverse chronological order and include the name and location of the establishment, the dates of employment, and a detailed description of the applicant’s duties and accomplishments.
Education and Certifications : This section should outline the applicant’s educational background, as well as any relevant certifications they may have obtained in the industry, such as food safety certifications.
Skills : This section should detail the specific skills and abilities that the applicant possesses, such as leadership, communication, and the ability to manage budgets and inventory.
Formatting Tips for a Restaurant General Manager Resume
Length : As a general rule, a Restaurant General Manager resume should be no longer than two pages in length. It should be easy to read, with clear headings and bullet points.
Font and Style : The font should be professional and easy to read, such as Times New Roman or Arial. The style should be traditional, with black text on a white background.
Keywords : Incorporating keywords that are relevant to the restaurant industry can help the resume stand out and catch the attention of the hiring manager. This could include specific job titles, skills, or industry-specific terminology.
Customization : Customizing the resume to fit the specific company and job posting can show the hiring manager that the applicant is a good fit for the position. This could include tailoring the summary statement or professional experience section to highlight relevant experience.
A Restaurant General Manager resume should showcase the applicant’s experience, skills, and achievements in the industry, while being formatted in a way that is professional and easy to read. Following these key elements and formatting tips can help increase the chances of getting an interview and landing the job.
Professional Summary
Your professional summary is like the trailer of a movie, it gives a sneak peek of what to expect in the full feature. It is usually the first thing a hiring manager sees on your resume and determines whether they will take the time to read further. Therefore, it is crucial to craft an engaging and impactful summary that catches the employer’s attention. Here are some tips to help you:
1. Know Your Audience
Before you start crafting your summary, it’s essential to know the employer’s needs, values, and goals. Research the company’s mission statement, job description, and values stated on their website or social media. This information will help you tailor the summary to fit the employer’s expectations.
2. Highlight Your Strongest Attributes
Your professional summary should showcase your unique selling proposition (USP); what sets you apart from other candidates. Highlight your most relevant and impressive achievements, skills, and experiences that align with the employer’s needs. Use action verbs and quantifiable metrics to illustrate your accomplishments.
3. Keep it Concise and Relevant
Your summary should be brief, ideally not more than three to four sentences. Avoid fluff and irrelevant information that distracts from your USP. Your summary should be concise, compelling, and relevant to the employer’s needs.
Examples of Strong Professional Summary Statements
Restaurant General Manager with over ten years of experience leading teams, managing food and labor costs, and increasing sales revenue by 25%. Skilled in maintaining high standards of customer service, reducing employee turnover, and creating profitable partnerships with local vendors.
Highly motivated and driven Restaurant General Manager with a proven track record of success in a fast-paced environment. Recognized for implementing cost-effective strategies that saved the restaurant 30% in expenses, while maintaining high employee morale and satisfaction.
Examples of Weak Professional Summary Statements
Seeking a Restaurant General Manager position with hopes of utilizing my skills to grow the business.
Experienced Restaurant General Manager looking for new opportunities.
Your professional summary is your first impression to a hiring manager. It should be brief, compelling, and tailor-made to fit the employer’s needs. Remember to highlight your USP, use quantifiable metrics and action verbs, and keep it concise and relevant. Use the examples provided as a guide to create a winning professional summary statement.
Key Skills and Relevant Experience
As a Restaurant General Manager, certain skills are necessary to succeed in the role. The ability to lead and manage a team, excellent communication skills, and a deep understanding of the restaurant industry are key skills required for success.
When it comes to showcasing relevant experience on a resume, it’s essential to focus on both the qualifications you hold and the experience you have gained. Start by highlighting any management experience you have, including the number of employees you have managed and the level of responsibility you have held. Use bullet points to detail your achievements in each role, highlighting your contributions to improving sales, customer satisfaction, and staff retention.
Now let’s take a closer look at some of the most relevant skills and experiences for a Restaurant General Manager.
Relevant Skills
Leadership: As the head of the restaurant, you will be responsible for managing a team of employees, motivating them to perform at their best, and setting clear goals for them to work towards.
Communication: Effective communication is key, both with your staff and with customers. You need to be able to communicate clearly and professionally, whether you are delegating tasks, providing feedback, or handling customer complaints.
Industry Knowledge: In addition to understanding the ins and outs of restaurant operations, it’s essential to stay up-to-date on the latest industry trends and regulations.
Financial Management: As the manager, you will need to have a deep understanding of the restaurant’s finances, including budgeting, profit and loss management, and inventory control.
Relevant Experience
Management Experience: Managing a team in a restaurant setting demonstrates your ability to handle a high-pressure work environment while ensuring your staff is performing at their best.
Customer Service Experience: As a Restaurant General Manager, you will be responsible for ensuring the satisfaction of your customers. Highlight any experience you have in customer service roles, particularly in the restaurant industry.
Sales and Marketing Experience: Demonstrating success in driving sales and increasing revenue is a critical skill for a Restaurant General Manager. If you have experience in sales or marketing roles, particularly in the restaurant industry, be sure to highlight that on your resume.
A Restaurant General Manager needs to possess strong leadership skills and the ability to manage a team effectively, exceptional communication skills, and a deep understanding of the restaurant industry. Highlighting both your qualifications and experience on your resume is essential, particularly if you have experience in management, customer service, sales, or marketing roles.
Accomplishments and Achievements
As a Restaurant General Manager, it is essential to showcase your accomplishments and achievements in your resume to standout from the competition. Highlighting quantifiable results can demonstrate your ability to deliver positive impact and drive successful outcomes.
When presenting accomplishments on a resume, it is crucial to make them compelling and eye-catching for the reader. Utilizing action verbs and emphasizing specific numbers and percentages can grab their attention and show the scope of your success.
For instance, instead of simply stating, “Increased sales revenue,” try rephrasing it as, “Achieved a 15% increase in sales revenue by implementing a new marketing strategy.” By using specific numbers and outlining the steps taken to achieve the result, you provide more context and make a stronger case for your value as a candidate.
Here are some examples of impressive achievements that Restaurant General Managers can highlight on their resumes:
- Led a team of 25+ employees to exceed quarterly sales targets by 20%
- Implemented a cost-saving measure that resulted in a $50,000 annual reduction in expenses
- Successfully trained and mentored three Assistant General Managers, all of whom were promoted within six months
- Maintained a 95% customer satisfaction rate over a two-year period
- Spearheaded the launch of a new menu item that generated $100,000 in sales in the first six months
By including accomplishments like these on your resume, you demonstrate your ability to drive results and continuously improve the restaurant’s performance. This can give you a competitive edge when applying for Restaurant General Manager positions.
Educational Background
As the Restaurant General Manager is a leadership role that requires a broad range of skills, there are several educational qualifications that can be desirable for candidates applying for this position. The ideal candidate should possess a combination of academic and vocational training, as well as relevant work experience.
A Bachelor’s degree in business management, hospitality or a related field is commonly seen as an advantage for this role. Additionally, candidates with certifications or diplomas in food service management, culinary arts, or business administration are often preferred by employers.
How to List Educational Qualifications on a Resume
When listing educational qualifications on a resume, it is important to highlight the most relevant qualifications that make you suited for the Restaurant General Manager position. Ideally, you should start by listing your highest level of education.
For example, if you hold a Bachelor’s degree in business management, include the name of the institution, your field of study, and the year of graduation. Also, mention any relevant coursework that may be of interest to an employer, such as courses related to restaurant management, finance, or marketing.
If you have certifications or diplomas related to the restaurant industry, include them under a separate “Certifications and Awards” section. Make sure to mention the name of the institution that provided the certification and the year it was earned.
Finally, if you have relevant work experience, consider including it alongside your educational qualifications. This could help to demonstrate your ability to apply theoretical knowledge to real-world situations.
When listing your educational qualifications on a resume, it is essential to focus on the most relevant qualifications for the Restaurant General Manager position. By doing so, you can increase your chances of standing out to potential employers and landing the job you want.
Professional Certifications and Licenses
Professional certifications and licenses are becoming increasingly important in the restaurant industry. They demonstrate that a Restaurant General Manager (RGM) possesses the skills and knowledge needed to advance in their career and effectively manage their restaurant operations.
One of the primary benefits of obtaining professional certifications and licenses is that they provide RGMs with a competitive edge in the job market. Restaurant owners and hiring managers are often more likely to hire candidates who have acquired relevant certifications and licenses, as it shows that they have taken the initiative to develop their skills and knowledge.
Moreover, certifications and licenses also indicate the level of dedication that RGMs have towards their profession. The process of obtaining a license or certification often involves extensive education and training, which signifies that the RGM is committed to being the best at their job and meeting industry standards.
There are various certifications and licenses that RGMs can obtain to enhance their resumes and make them more competitive in the job market. Here are some examples:
Food Protection Manager Certification
Obtaining a Food Protection Manager Certification is mandatory in most states. This certification demonstrates that the RGM knows how to handle food safely and prevent contamination. It covers various topics, such as hygiene practices, cross-contamination, temperature control, and foodborne illness prevention.
ServSafe Certification
The ServSafe certification is another essential certification for RGMs. It involves a rigorous training program and a comprehensive exam that tests the RGM’s knowledge of food safety practices. This certification is recognized by most restaurants and is often considered a minimum requirement for managerial positions.
Certified Restaurant Professional (CRP)
The Certified Restaurant Professional (CRP) certification program is designed to recognize RGMs who have demonstrated exceptional skills and knowledge in restaurant management. The certification covers a variety of topics, such as finance, marketing, human resources, and restaurant operations.
Wine and Beverage Certificate
A Wine and Beverage Certificate is another certification that can set an RGM apart from their peers. This certification covers topics such as wine selection, wine pairing, and beverage service.
Obtaining professional certifications and licenses is an important step towards advancing one’s career in the restaurant industry. It demonstrates a commitment to excellence and provides RGMs with essential skills and knowledge to manage their restaurants effectively. As the industry becomes more competitive, the demand for certified RGMs will only increase, so it’s essential to prioritize ongoing education and certification.
Relevant Projects and Volunteer Work
As a Restaurant General Manager, your relevant projects and volunteer work can be just as important as your professional experience. Volunteer work and projects demonstrate valuable skills and experience that employers look for when evaluating potential candidates. Here are some tips on how to use your non-professional experience to showcase your abilities and examples of volunteer work and projects you can include on your resume:
Using Non-Professional Experience to Show Valuable Skills
Don’t underestimate the power of volunteer work and personal projects when it comes to demonstrating your skills and experience. Whether you have organized a community event, volunteered for a charity organization, or started your own food blog, these experiences showcase your ability to take initiative, communicate effectively, and manage projects. Managers look for candidates who are self-motivated and can think creatively about problem-solving. Including these experiences on your resume can show that you have practical skills that will be valuable in a restaurant management role.
Examples of Volunteer Work and Projects that can be included on a Restaurant General Manager’s Resume
Organizing a Charity Event: If you have organized a charity event, you can highlight the skills you used to plan and execute the event. This experience showcases your ability to manage timelines, delegate tasks, and work collaboratively with others.
Starting a Food Blog: If you have started a food blog, you can highlight your skills in content creation, social media management, and project management. This experience demonstrates your ability to write professionally, promote your work on social media, and manage the operation of a small business.
Volunteering at a Soup Kitchen: If you have volunteered at a soup kitchen, you can highlight your skills in working with a diverse group of people, customer service, and crisis management. This experience shows that you can adapt to difficult situations, work under pressure, and exhibit empathy and compassion for others.
Leading a Fundraising Campaign: If you have led a fundraising campaign, you can demonstrate your ability to create and manage a budget, communicate effectively with donors, and motivate a team to achieve a specific goal. This experience shows that you have practical skills that can be transferred to a managerial role in a restaurant.
Including relevant projects and volunteer work on your resume can set you apart from other candidates and showcase your unique skills and experience. It’s important to highlight how your non-professional experience translates into qualities that are necessary for a Restaurant General Manager role, such as problem-solving, communication, and leadership. By doing so, you’ll improve your chances of securing an interview and landing your dream job!
Keywords and Phrases
As a Restaurant General Manager, it is crucial to include relevant keywords and phrases in your resume to increase your chances of getting noticed by recruiters and hiring managers. These keywords and phrases provide an accurate representation of your skills and experience, helping the employer quickly assess your suitability for the job.
But how do you identify the most effective keywords and phrases to use in your resume? Here are some tips to get you started:
Study the Job Posting: The job posting provides valuable information about the skills and attributes the employer is looking for in a Restaurant General Manager. Identify the keywords and phrases used in the job posting and incorporate them into your resume.
Look for Industry-Specific Keywords: Look for industry-specific keywords and phrases that are commonly used in the restaurant industry. These may include terms such as “food and beverage”, “customer service”, “inventory management”, “team leadership”, and “time management”.
Use Action Verbs: Use strong action verbs to describe your achievements and responsibilities. Action verbs such as “developed”, “managed”, “achieved”, and “increased” highlight your accomplishments in a way that grabs the attention of the reader.
Include Certifications and Training: If you have any relevant certifications and training, include them in your resume. These credentials act as keywords and demonstrate your expertise in the field.
Utilize Online Tools: Use online tools such as LinkedIn and Google Trends to identify the most commonly used keywords and phrases in the restaurant industry. Incorporate these keywords into your resume to increase your chances of getting noticed by recruiters.
By incorporating relevant keywords and phrases into your Restaurant General Manager resume, you are giving yourself a competitive advantage in the job market. Be sure to tailor your resume to each job posting and include the most effective keywords and phrases to increase your chances of getting hired.
Resume Formatting and Layout
One of the crucial steps in creating a successful Restaurant General Manager resume is presenting it in a way that catches the employer’s attention. The format and layout can make or break the hiring manager’s first impression of your qualifications.
In this section, we will delve into the intricacies of resume formatting and layout, providing you with a comprehensive guide on how to develop a remarkable resume that stands out from the rest.
How to Format a Restaurant General Manager Resume for Maximum Impact
Before we jump into the specifics, it is essential to understand that a well-formatted resume should cater to industry standards and highlight your unique selling points. Here are some tips to create an effective resume format:
1. Organize your resume layout
Make sure your resume is organized, easy to read, and highlights your professional experience. Your work experience should be detailed and towards the top of your resume. Begin with your most recent job and work backward.
Additionally, add a well-designed header that includes your name, contact information, and a professional summary or career objective.
2. Use appropriate section titles
Clearly label your resume sections with appropriate titles, i.e., Professional Experience, Skills, Certifications, Education, etc.
3. Prioritize Content
Use bullet points to list your key responsibilities, achievements, and relevant experience. Hiring managers typically spend six seconds reviewing resumes, so ensure you include the most relevant information that demonstrates your qualifications.
4. Be Concise
The language used should be straightforward and professional. Avoid using verbose or flowery language, and instead stick to the facts. This allows hiring managers to identify your strengths and assess your qualifications quickly.
Examples of Appropriate and Effective Formatting Choices
Now that you know why it’s essential to have a well-formatted resume, let’s explore some of the formatting choices that make your Restaurant General Manager Resume stand out:
1. Choose a clear and legible font
Some tried and true fonts include Arial, Calibri, and Helvetica. These fonts are easy to read and are well-respected in business writing.
2. Make use of bullet points
Bullet points are a great way of organizing your responsibilities and achievements. They are easy to scan and highlight your most relevant experience.
3. Bolden Job Titles
It is imperative to highlight your job titles to ensure immediate recognition of your experience.
4. Use color sparingly
Professional resumes are typically black and white. However, a strategically placed pop of color can make a resume stand out.
Formatting and presentation are integral parts of developing an exceptional Restaurant General Manager Resume. By using the tips above, you’ll be able to create a well-crafted resume that will make a lasting impression on a potential employer.
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- • Managed day-to-day operations, ensuring top-notch customer service and quality compliance, servicing over 500 customers daily.
- • Implemented cost-saving strategies, reducing food waste by 15% and optimizing the supply chain management process.
- • Oversaw staff training programs, improving overall service speed by 20% and increasing customer satisfaction ratings.
- • Negotiated with vendors to get the best prices for ingredients, maintaining high-quality standards while reducing costs by 10%.
- • Streamlined kitchen and front-of-house communication, resulting in a 25% decrease in average customer wait times for orders.
- • Assisted with the financial management of the restaurant, contributing to a 5% increase in quarterly revenue through strategic menu development.
- • Led a team of 30+ workers, fostering a collaborative environment that maintained low turnover rates (
- • Implemented new inventory tracking system that reduced discrepancies by 18%, enhancing operational efficiency.
- • Coordinated cross-training of staff, allowing for a more flexible team that could handle a 15% increase in peak period traffic without additional hiring.
- • Participated in the development and rollout of a customer loyalty program that increased repeat business by 12% within the first year.
- • Managed shifts with a team of 15, efficiently allocating staff resources to improve service delivery and minimize downtime.
- • Led employee training initiatives, resulting in a team recognized for best customer service in the district.
- • Introduced a waste tracking program that cut down excess spending on supplies by 7%, aligning with sustainability goals.
- • Maintained a 96% accuracy rate in order fulfillment through the development of an enhanced order management system.
10 Restaurant General Manager Resume Examples & Guide for 2024
The role of a restaurant general manager involves overseeing daily operations, ensuring customer satisfaction, and managing staff effectively. Highlighting your experience in budgeting, team leadership, and operational efficiency can make your resume stand out. Important attributes to feature include strong communication, problem-solving abilities, and a knack for multitasking. Additionally, mentioning your success in increasing revenue or improving customer ratings can clearly demonstrate your impact on the business.
All resume examples in this guide
Single Column
Resume Guide
Resume Format Tips
Resume Experience
Skills on Resume
Education & Certifications
Resume Summary Tips
Additional Resume Sections
Key Takeaways
As a restaurant general manager, articulating your diverse skill set to match the unique requirements of different establishments can be a daunting resume challenge. Our comprehensive guide provides tailored strategies and examples that will help you effectively highlight your experience and adapt your resume to stand out in a competitive job market.
- Get inspired from our restaurant general manager resume samples with industry-leading skills, certifications, and more.
- Show how you can impact the organization with your resume summary and experience.
- Introducing your unique restaurant general manager expertise with a focus on tangible results and achievements.
If the restaurant general manager resume isn't the right one for you, take a look at other related guides we have:
- Reservations Manager Resume Example
- Busser Resume Example
- Cook Resume Example
- Prep Cook Resume Example
- Bartender Server Resume Example
- Front of House Manager Resume Example
- Dishwasher Resume Example
- Line Cook Resume Example
- Head Bartender Resume Example
- Assistant Restaurant Manager Resume Example
Designing your restaurant general manager resume format to catch recruiters' eyes
Your restaurant general manager resume will be assessed on a couple of criteria, one of which is the actual presentation.
Is your resume legible and organized? Does it follow a smooth flow?
Or have you presented recruiters with a chaotic document that includes everything you've ever done in your career?
Unless specified otherwise, there are four best practices to help maintain your resume format consistency.
- The top one third of your restaurant general manager resume should definitely include a header, so that recruiters can easily contact you and scan your professional portfolio (or LinkedIn profile).
- Within the experience section, list your most recent (and relevant) role first, followed up with the rest of your career history in a reverse-chronological resume format .
- Always submit your resume as a PDF file to sustain its layout. There are some rare exceptions where companies may ask you to forward your resume in Word or another format.
- If you are applying for a more senior role and have over a decade of applicable work experience (that will impress recruiters), then your restaurant general manager resume can be two pages long. Otherwise, your resume shouldn't be longer than a single page.
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If you happen to have plenty of certificates, select the ones that are most applicable and sought-after across the industry. Organize them by relevance to the role you're applying for.
Essential sections that should make up your restaurant general manager resume include:
- The header - with your contact details (e.g. email and telephone number), link to your portfolio, and headline
- The summary (or objective) - to spotlight the peaks of your professional career, so far
- The experience section - with up to six bullets per role to detail specific outcomes
- The skills list - to provide a healthy mix between your personal and professional talents
- The education and certification - showing your most relevant degrees and certificates to the restaurant general manager role
What recruiters want to see on your resume:
- Proven leadership and team management skills, with a track record of training and motivating staff to provide exceptional customer service.
- Experience with budgeting, financial planning, and cost control in a food service setting, demonstrating an ability to maximize profits without compromising on quality.
- Detailed understanding of restaurant operations, including inventory management, vendor relationships, and health and safety regulations.
- Strong business acumen and the ability to strategize for marketing and sales growth, identifying and capitalizing on market trends to drive restaurant success.
- A history of successfully managing customer complaints and resolving conflicts, resulting in an enhanced dining experience and increased customer loyalty.
The restaurant general manager resume experience section: a roadmap to your expertise
The resume experience section provides you with an opportunity to tell your professional narrative.
Recruiters, reading between the lines of your resume, use the experience section to better understand your unique skill set, accomplishments, and what unique value you bring about.
Discover five quick steps on how to write your experience section:
- Curate only relevant experience items to the role and include the company, description, and dates; all followed by up to six bullets per experience item;
- Each experience item should feature tangible results of your actions - if you can include a number or percent, this will further highlight your aptitude;
- If you've received any managerial or customer feedback, use short excerpts of it as further social proof of your technical or people skills;
- Make sure you're using the appropriate verb tense when listing your responsibilities;
- Within the description for each role, you could summarize your most noteworthy and relevant achievements.
Now, take note of how a real-world restaurant general manager professional received opportunities at industry leaders with these resume experience sections:
- Led a team of 50 employees, fostering a culture of excellence and continuous improvement in customer service at Tasty Treats Restaurant.
- Implemented a new inventory management system that reduced food waste by 20%, significantly lowering operational costs.
- Negotiated with suppliers to obtain better pricing on high-volume ingredients, saving the company approximately $10k annually.
- Initiated a staff training program that improved employee retention by 15% at Gourmet Bites.
- Boosted restaurant revenue by 25% through targeted marketing campaigns and menu redesign.
- Collaborated with the culinary team to incorporate farm-to-table concepts, enhancing customer satisfaction and repeat business.
- Managed the successful opening of the new Seafood Delight location, recruiting a full staff and establishing operating procedures.
- Increased average per-customer spend by 18% through the introduction of a premium wine and cocktail selection.
- Oversaw a 30% improvement in operational efficiency by streamlining the reservation and seating process.
- Revitalized an underperforming restaurant, turning around a negative profit margin to achieve a 10% profitability increase at Savory Selections.
- Developed a customer loyalty program that led to a 20% boost in the regular customer base.
- Managed day-to-day operations, ensuring consistent quality and service standards were upheld across all shifts.
- Orchestrated a digital transformation initiative at Burger Haven, integrating POS systems with online ordering platforms, resulting in a 35% increase in takeout sales.
- Devised a strategic partnership with local breweries, enhancing the dining experience and expanding the customer base.
- Reduced labor costs by 10% through better scheduling efficiencies without sacrificing service quality.
- Played a pivotal role in expanding the Fine Dine Empire brand, adding three new locations within the tenure due to exceptional revenue growth.
- Elevated guest experience by initiating a chef's table program, which contributed to a 30% increase in positive online reviews.
- Spearheaded a sustainability project that cut down on single-use plastics in the restaurant, enhancing the brand's image for environmental stewardship.
- Directed the complete renovation and menu overhaul of Vintage Eats, attracting a more upscale clientele and boosting sales by 40%.
- Implemented a staff cross-training program, creating a more versatile and efficient workforce.
- Liaised with event planners to triple the number of hosted events, substantially increasing the restaurant's exposure and ancillary revenue streams.
- Revamped operational protocols at Pizzeria Gusto, leading to a 50% faster turnover rate during peak hours and corresponding uplift in evening revenue.
- Cultivated a strong supplier network, improving ingredient quality while maintaining cost control.
- Introduced live music nights, creating a vibrant atmosphere that increased weekend patronage by 25%.
- Pioneered a farm-to-fork initiative at The Green Plate, enhancing menu offerings with local, organic produce and boosting sales by 22%.
- Administered comprehensive cost-control measures, resulting in a 15% reduction in kitchen expenses while maintaining food quality.
- Established a culture of exceptional service that led to a 5-star rating on major review platforms.
- Guided Quick Bites Eatery through a significant growth phase, doubling the number of employees to meet increased consumer demand.
- Developed and implemented a point-based rewards system that encouraged customer retention and increased average visit frequency by 20%.
- Optimized supply chain logistics, yielding a 12% reduction in overhead costs while ensuring the timely availability of fresh ingredients.
The following content includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top responsibilities present on the task lists for restaurant general manager professionals.
Top Responsibilities for Restaurant General Manager:
- Keep records required by government agencies regarding sanitation or food subsidies.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Count money and make bank deposits.
- Establish standards for personnel performance and customer service.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
Quantifying impact on your resume
- Include the percentage increase in overall restaurant revenue during your management tenure to demonstrate financial growth capacity.
- State the number of employees you've managed, showcasing your leadership and team management abilities.
- Mention the exact figure of cost savings achieved through process improvements to indicate your financial acumen.
- List the number of new processes or systems implemented to show innovation and problem-solving skills.
- Quantify customer satisfaction improvements by highlighting growth in positive reviews or ratings under your management.
- Detail the volume of inventory you have managed to reflect your organizational skills and attention to detail.
- Provide the number of successful promotions or marketing campaigns executed to exhibit marketing prowess and operational effectiveness.
- Specify the reduction in employee turnover rates to demonstrate talent retention and a positive work environment fostered by your leadership.
Action verbs for your restaurant general manager resume
Four quick steps for candidates with no resume experience
Those with less or no relevant experience could also make a good impression on recruiters by:
- Taking the time to actually understand what matters most to the role and featuring this within key sections of their resume
- Investing resume space into defining what makes them a valuable candidate with transferrable skills and personality
- Using the resume objective to showcase their personal vision for growth within the company
- Heavily featuring their technical alignment with relevant certifications, education, and skills.
Remember that your resume is about aligning your profile to that of the ideal candidate.
The more prominently you can demonstrate how you answer job requirements, the more likely you'd be called in for an interview.
Recommended reads:
- How to List Continuing Education on Your Resume
- Perfecting the Education Section on Your Resume
If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.
How to showcase hard skills and soft skills on your resume
Reading between the lines of your dream job, you find recruiters are looking for candidates who have specific software or hardware knowledge, and personal skills.
Any technology you're adept at shows your hard skills. This particular skill set answers initial job requirements, hinting at how much time your potential employers would have to invest in training you. Showcase you have the relevant technical background in your skills section , as well as your certificates ones.
Meanwhile, soft skills hint at how well you communicate, solve problems, and adapt to new environments . Basically, your interpersonal communication skills that show recruiters if you'd fit into the team and company culture. You could use the achievements section to tie in your greatest wins with relevant soft skills.
It's also a good idea to add some of your hard and soft skills across different resume sections (e.g. summary/objective, experience, etc.) to match the job requirements and pass the initial screening process. Remember to always check your skill spelling and ensure that you've copy-pasted the name of the desired skills from the job advert as is.
Top skills for your restaurant general manager resume:
Point of Sale (POS) Systems
Inventory Management Software
Scheduling Software
Financial Reporting Tools
Food Safety and Hygiene Compliance
Customer Relationship Management (CRM) Systems
Employee Management Systems
Supply Chain Management Tools
Online Ordering Platforms
Social Media Management Tools
Communication
Problem-Solving
Time Management
Customer Service
Team Building
Conflict Resolution
Adaptability
Decision Making
Strategic Thinking
Next, you will find information on the top technologies for restaurant general manager professonals from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.
Top technologies for Restaurant General Manager’s resume:
- Google Docs
- Microsoft Word
- ClubSoft Food & Beverage Point of Sale
- Restaurant Manager
- Aurora FoodPro
- SweetWARE nutraCoster
Mention specific courses or projects that are pertinent to the job you're applying for.
Including your education and certification on your restaurant general manager resume
The significance of your resume education section is paramount. It can show your diverse talents and experiences that are relevnt to the position.
- Incorporate educational qualifications, mentioning the institution and period.
- If you're on your academic journey, pinpoint your expected completion date.
- Opt for leaving out degrees that don't serve the job's purpose.
- Provide an overview of your educational experiences if it spotlights your milestones.
When recruiting for restaurant general manager roles, candidates with relevant education and certification definitely stand out amongst competitors.
Showcase your academic background in the best way possible by:
- Listing all degrees and certifications that are part of the candidate qualifications in the restaurant general manager advert
- Including any extra certificates, if they make sense to your application
- Not going over the top in details - the certificate name, institution, and dates are enough
- If you're in the process of obtaining a degree or certificate that's relevant to the job, include your expected graduation/certification dates
The education and certification sections help back up your application with years of experience in the industry or niche.
Select some of the most cutting-edge or applicable credentials for your next restaurant general manager application from our list:
The top 5 certifications for your restaurant general manager resume:
- ServSafe Food Protection Manager Certification (ServSafe) - National Restaurant Association
- Certified Food and Beverage Executive (CFBE) - American Hotel & Lodging Educational Institute
- Certified Restaurant Manager (CRM) - National Restaurant Association Educational Foundation
- Food Safety Manager Certification (FSMC) - various accredited programs
- Hospitality Management Professional (HMP) - American Hotel & Lodging Association
The content below includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top associations for restaurant general manager professionals.
Top US associations for a Restaurant General Manager professional
- Academy of Nutrition and Dietetics
- American Culinary Federation
- American National Standards Institute
- Association of Nutrition and Foodservice Professionals
- International Council on Hotel, Restaurant, and Institutional Education
- Should I Put In An Incomplete Degree On A Resume?
- Should You Include Eagle Scout On Your Resume?
The restaurant general manager resume summary or objective: integrating keywords, achievements, and more
Deciding whether to include a resume summary or an objective in your restaurant general manager resume is crucial. Both serve as key introductory elements at the top of your resume, encapsulating your profile in up to five sentences and incorporating relevant keywords from the job advert.
Here are the key differences between the two:
- The resume summary focuses on aligning your achievements and experience with the job requirements. It provides recruiters with a snapshot of your expertise , helping you stand out as an ideal candidate for the role.
- The resume objective, on the other hand, centers on your career goals and aspirations , detailing how the role aligns with your career progression. It's particularly suitable for candidates with less professional experience or those new to the job market.
Below are examples demonstrating best practices in utilizing the resume summary and/or objective to make a strong first impression with your restaurant general manager resume.
Resume summaries for a restaurant general manager job
- With over 15 years at the helm of high-volume dining establishments in New York, I have honed a blend of team leadership, operational efficiency, and customer service excellence. My proactive approach has consistently resulted in improved revenue growth, with a personal record of increasing sales by 25% in a single fiscal quarter.
- Transitioning from a 10-year career as a Supply Chain Manager, I possess the logistical expertise and process optimization skills to seamlessly adapt to the fast-paced environment of restaurant management. My background includes driving a 30% cost reduction through strategic vendor negotiations and inventory control.
- Dedicated hospitality professional boasting a decade-long tenure managing a renowned Michelin-starred restaurant in San Francisco, I excel in orchestrating memorable dining experiences while maintaining top-notch operational standards. Instrumental in leading my team to secure a coveted regional dining award for three consecutive years.
- Professionally trained as a Head Chef with 12 years of culinary artistry, I bring a deep understanding of kitchen operations, menu development, and food cost management to the restaurant management domain. Spearheaded a farm-to-table initiative that elevated restaurant reputation and increased patronage by 40%.
- Eager to leverage my extensive customer service background and passion for the culinary arts, I aim to cultivate an engaging and efficient dining environment. Though new to restaurant management, my adaptability and commitment to excellence will drive me to upscale dining experiences and contribute to sustained business growth.
- With a fresh perspective backed by five years of event planning and team coordination, I seek to apply my organizational skills and enthusiasm for the hospitality industry. My goal is to create a positive and productive work culture that resonates with both staff and patrons, fostering a reputation for excellence.
Average salary info by state in the US for Restaurant General Manager professionals
Local salary info for Restaurant General Manager.” Source: My Next Move, National Center for O*NET Development. Accessed 10/15/2024
Recruiters' favorite additional restaurant general manager resume sections
When writing your restaurant general manager resume, you may be thinking to yourself, " Is there anything more I can add on to stand out? ".
Include any of the below four sections you deem relevant, to ensure your restaurant general manager resume further builds up your professional and personal profile:
- Books - your favorite books can showcase that you have an excellent level of reading comprehension, creativity, and outside the box thinking;
- Languages - make sure you've included your proficiency level alongside a relevant certificate or a form of self-assessment;
- Website link - ensure you've curated your most relevant and recent projects in your professional portfolio (and that the link is a part of your resume header) to support your application;
- Passions - showing recruiters how you spend your time outside of work and what activities or causes you're invested in.
Key takeaways
- The layout of your resume should take into consideration your professional background while integrating vital sections and design elements;
- Highlight your most pertinent achievements for the role all through different sections;
- Be very specific when selecting your certifications, hard skills, and soft skills to showcase the best of your talents;
- Include within the top one-third of your restaurant general manager resume a header and summary to help recruiters understand your experience and allocate your contact details. A skills box is optional, but it will help you align your expertise with the role;
- Detail the full extent of your professional experience with specific bullets that focus on tasks, actions, and outcomes.
Looking to build your own Restaurant General Manager resume?
- Resume Examples
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Restaurant General Manager Resume Examples and Templates
This page provides you with Restaurant General Manager resume samples to use to create your own resume with our easy-to-use resume builder . Below you'll find our how-to section that will guide you through each section of a Restaurant General Manager resume.
What do Hiring Managers look for in a Restaurant General Manager Resume
- Leadership Skills : Strong leadership abilities to oversee restaurant staff, set operational goals, and guide day-to-day operations.
- Customer Focus : A commitment to providing excellent customer service and ensuring a positive dining experience.
- Restaurant Management Expertise : Extensive knowledge of restaurant operations, including food and beverage management, inventory control, and staffing.
- Problem-Solving Abilities : Aptitude for addressing issues that arise in a restaurant, such as customer complaints, staffing challenges, or operational inefficiencies.
- Financial Acumen : Proficiency in managing budgets, controlling costs, and maximizing profitability while maintaining quality standards.
How to Write a Restaurant General Manager Resume?
To write a professional Restaurant General Manager resume, follow these steps:
- Select the right Restaurant General Manager resume template.
- Write a professional summary at the top explaining your Restaurant General Manager’s experience and achievements.
- Follow the STAR method while writing your Restaurant General Manager resume’s work experience. Show what you were responsible for and what you achieved as a Restaurant General Manager.
- List your top Restaurant General Manager skills in a separate skills section.
How to Write Your Restaurant General Manager Resume Header?
Write the perfect Restaurant General Manager resume header by:
- Adding your full name at the top of the header.
- Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
- Add your current Restaurant Management position to the header to show relevance.
- Add your current city, your phone number and a professional email address.
- Finally, add a link to your portfolio to the Restaurant General Manager resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.
- Bad Restaurant General Manager Resume Example - Header Section
Cason 308 E. Homewood Lane Westford, MA 01886 Marital Status: Married, email: [email protected]
- Good Restaurant General Manager Resume Example - Header Section
Cason Reilly, Westford, MA, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe
Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:
- [email protected] - [email protected]
- [email protected] - [email protected]
- [email protected] - [email protected]
- [email protected] - [email protected]
- [email protected] - [email protected]
- [email protected] - [email protected]
For a Restaurant General Manager email, we recommend you either go with a custom domain name ( [email protected] ) or select a very reputed email provider (Gmail or Outlook).
How to Write a Professional Restaurant General Manager Resume Summary?
Use this template to write the best Restaurant General Manager resume summary: Restaurant General Manager with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].
How to Write a Restaurant General Manager Resume Experience Section?
Here’s how you can write a job winning Restaurant General Manager resume experience section:
- Write your Restaurant General Manager work experience in a reverse chronological order.
- Use bullets instead of paragraphs to explain your Restaurant General Manager work experience.
- While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Restaurant General Manager).
- Use action verbs in your bullet points.
Restaurant General Manager Resume Example
Restaurant General Manager
- Managing operations to deliver quality services and achieve business objectives.
- Collaborating with various departments to address issues and gain support.
- Monitoring overall processes, identifying areas for improvement, and implementing measures to enhance customer satisfaction.
- Creating a positive work environment to meet objectives.
- Maintaining adequate staffing levels with competent crew and managers.
- Reinforcing leadership behaviors and minimum standards with McDonald's crew and management teams.
- Training and coaching restaurant teams.
- Planning and executing development plans for potential candidates.
- Forecasting expenses and budgeting for the store, monitoring against the plan.
- Leading, coaching, and monitoring store team performance to ensure efficiency.
- Analyzing business needs to forecast manpower requirements and develop executable plans.
- Planning and strategizing training roadmaps for the store team based on designed training programs and cycles.
- Assisted in schedule planning and assignment delegation to meet coverage and service demands.
- Provided hands-on assistance to customers, assessed their needs, and kept up-to-date with consumer preferences.
- Monitored cash intake and deposit records, improving accuracy and reducing errors.
- Cultivated a loyal and highly satisfied customer base through proactive team management.
- Developed and executed a restaurant business plan, building a cohesive team and identifying business opportunities, resulting in a remarkable 198% sales growth within 24 months.
- Strategically assessed and adjusted restaurant staffing levels to meet evolving service demands.
- Analyzed restaurant operations to enhance efficiency and service quality.
- Led regular maintenance and repair activities to ensure the building and equipment remained in optimal condition.
- Maintained seamless restaurant operations by coordinating and enforcing personnel policies and procedures in accordance with company standards.
- Achieved financial objectives through meticulous restaurant budgeting and forecasting.
- Evaluated sales and industry trends to determine supply requirements.
- Completely revamped the operational structure.
- Introduced new dining offerings to boost sales.
- Achieved budgeted revenue targets and maximized food and beverage department profitability.
- Implemented an employee training program to foster internal development.
- Promoted sound business decision-making and led by example with integrity.
- Provided excellent customer service and proactively addressed guest concerns.
- Established a customer database for effective future marketing.
- Implemented and maintained local and national sales/marketing programs.
- Ensured compliance with business operations and legal regulations.
- Planned and developed marketing strategies for food and beverage outlets, including menu changes, package deals, promotions, displays, decorations, and presentations within corporate guidelines to meet or exceed sales and financial goals.
- Managed day-to-day operations by scheduling, ordering, and developing restaurant team members.
- Oversaw profit and loss by following cash control/security procedures, maintaining inventory, managing employees, and taking necessary actions.
- Enforced compliance with the Occupational Safety and Health Act and company safety and security policies.
- Ensured food quality and customer satisfaction through the provision of high-quality services.
- Established and upheld high standards of service, presentation, and cleanliness.
- Conducted initial and ongoing training for front-of-house restaurant staff.
- Verified accuracy of sales reporting, cash handling, and payroll accounting reports.
- Maintained a presence on the floor, assisting in guest service.
- Managed inventory control, labor costs, and budgeting.
Top Restaurant General Manager Resume Skills for 2023
- Restaurant management
- Staff supervision and training
- Food safety and hygiene
- Menu planning and pricing
- Inventory management
- Cost control and budgeting
- Vendor management
- Food and beverage ordering
- Restaurant scheduling
- Customer service management
- Table service and guest relations
- Kitchen management
- Quality control and food standards
- Health and safety regulations
- Restaurant equipment maintenance
- Restaurant marketing and promotions
- Reservation systems
- Menu development and innovation
- Employee recruitment and hiring
- Employee performance evaluations
- Staff motivation and morale
- Staff conflict resolution
- Customer feedback management
- Restaurant profitability analysis
- Point of Sale (POS) systems
- Beverage program management
- Wine and beverage knowledge
- Profit and loss (P&L) analysis
- Restaurant layout and design
- Restaurant inspections and compliance
- Restaurant financial reporting
- Food cost analysis
- Beverage cost analysis
- Staff scheduling tools (e.g., Deputy, HotSchedules)
- Reservation management software
- Restaurant inventory software
- Restaurant marketing tools
- Food preparation and presentation
- Vendor negotiations
- Food and beverage trends
- Restaurant accounting principles
- Food safety audits
- Presentation and communication skills
- Problem-solving abilities
- Time management and organization
- Adaptability and flexibility
- Decision-making skills
- Conflict resolution
How Long Should my Restaurant General Manager Resume be?
Your Restaurant General Manager resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.
On an average, for Restaurant General Manager, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.
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Samples › Restaurant General Manager
Restaurant General Manager Sample
Download and customize our resume template to land more interviews. Review our writing tips to learn everything you need to know for putting together the perfect resume.
Not sure how to format your resume? Download our free guide and template .
Restaurant General Managers handle many behind-the-scenes business functions. They recruit new personnel, oversee facility maintenance, build supplier relationships, set viable budgets and schedules, and monitor legal compliance, all while making sure the operation runs smoothly. In addition to their multitasking skills, general managers use top-notch leadership to motivate and align a team around shared objectives.
Before you land your next role, you need a Restaurant General Manager resume that ticks all of the boxes. It’s about showing the hiring manager that you can do all of the above and more. So, where should you start? Get a leg up on the competition with a resume crafted by our professional writers. Read our expert writing tips and take a look at our resume example.
How to write a resume
Looking to land a superb hospitality role? Perfecting your Restaurant General Manager resume is the answer. If it’s been a while since you last applied for a new job, don’t panic. Writing a great resume doesn’t have to be a challenge. There are some tried and true tips you can use that will help you along the way.
Here’s the advice that you need to get ahead:
Start by doing your research
Before you get started on your Restaurant General Manager resume, you need to do your research. It’s important that you know the company to which you are applying well. That means understanding their brand, their customers, and their vision.
If you are applying to work at a chain – such as Olive Garden or Applebees – you can find all of this information online with ease. On the other hand, if you are applying to work at an independent restaurant, you may have to do some more sleuthing. Take a look at the business’ website, its social media accounts, and Google its name to see what comes up.
Having a decent understanding of the business means that you can tailor your resume content to meet the hiring manager’s needs. Consider what they are looking for in a Restaurant General Manager and ensure that your resume touches on those points.
Get the format on point
The next step is about getting the format right. Every resume should include a header, a summary, an employment history, a skills section, and an education section. Take a look at our resume example below if you need to see how this looks on the page. You can also use the guides we have listed here to perfect every section of your next resume:
How To Write Your Resume’s Work Experience Section
How To Write Your Resume’s Education Section
Good Skills To Put On Your Resume
You don’t want to give the hiring manager any surprises when it comes to your resume. For that reason, it’s safest to stick to a structure that they are likely to recognize. Using the above format will mean that they can easily see what skills and experience you have.
Avoid flashy resumes!
Think you can grab the attention of the hiring manager with a flashy resume? Think again. When you are writing your next application, using gimmicks is not the way to go.
It’s smarter to keep things slick and professional. While certain creative resumes can help you to get ahead, it’s all too easy to get this part of the process wrong. You don’t want to fall into that trap and end up destroying your chances of landing your next job.
Be sure to choose a template or design that is formal and plain. That way, the hiring manager can focus on the content of your resume, rather than the garish design.
Quantify your claims
Claiming that you’re the number one Restaurant General Manager in the district is all well and good… but can you prove it? Whenever you state something on your resume, look for ways that you can substantiate that claim. That may mean adding in some statistics, a timeline, or other facts. When you add evidence to your resume, it can make a world of difference.
This is particularly important when it comes to your summary and work experience sections. In the bullet points below each job title, you should add information that is likely to impress the hiring manager. Include as much detail as you can here to win them over.
Add in the right keywords
Many companies now use Applicant Tracking Systems (ATS) to help them manage a high volume of resumes. If you want to make sure your resume gets past the ATS , including the right keywords is a must. Refer to the original job posting and look out for any job-specific terms and phrases that the hiring manager has used there. Weaving these throughout the content of your resume could help you beat the bots and get past the software.
It doesn’t end there. You also need to make sure that your resume is easy to read. Stick to the sections that we have outlined and use a structure that works well. Keep the format simple and use a font that is well-known. You don’t want to do anything that could potentially trip up the ATS software and lead to you getting an unwarranted rejection.
Restaurant General Manager resume example
By this point, you should have a good grasp on how to write a Restaurant General Manager resume. However, there’s one more thing that you need. So that you can perfect this art, take a look at our expertly-written resume example. You can use the below as a template when you are creating your own document. Follow the same structure and include these sections:
City, State or Country if international
Phone | Email
LinkedIn URL
RESTAURANT GENERAL MANAGER PROFESSIONAL
A dynamic, results-oriented Restaurant General Manager and Sales/Marketing Professional offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Consistently achieve performance goals through enthusiasm, tenacity and initiative. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.
CORE COMPETENCIES
Cost Containment/Control
Customer Service
Facilities/Safety Management
Guest Relations
Loss Prevention
P & L Management
Policies/Procedures
Purchasing/Inventory
Quality Assurance
Restaurant Management
Staff Training
Team Building
PROFESSIONAL EXPERIENCE
RESTAURANT GENERAL MANAGER
COMPANY INC | CHICAGO, IL | 2015 to 2020
Responsibilities
Manage operations for smooth functioning operation while maintaining a high standard of customer satisfaction
Responsible for the overall food and beverage operations by formulation of policies, business goals and exceeding revenue targets.
Focused on continuous staff training and development to ensure policies and procedures are followed
Developed close relationships with clients and analyzed their needs to develop and build menus and personalized events to ensure top level customer service, retention and referrals.
Ensure company standards for quality and service are exceeded by each team member
Effectively implemented new systems and procedures that increased sales by 20%
Responsible for the strategic marketing and advertising efforts that increase brand awareness, exposure and overall revenues by 30%
Assisted with interviewing, hiring, training, and development of qualified employees.
Managed front of house staff including servicers, bussers, hostesses and bartenders: had a record low turnover of 10% and through creative improvement initiatives, increased productivity by 40%
Managed back of house operations including food preparation, quality control and expediting: continuously achieved a 100% audit on xxx and a 98% customer service satisfaction on food quality and timing
Ensured quality and critical communication between the front and back of house: this resulted in a record number of nights with zero mistakes and increased revenues of over 130%
Created numerous in-store contests and promotions to increase sales, productivity and facilitate team building: ideas were so successful they were adopted by the corporate office and used for training purposes
Deal with customer complaints and concerns achieving record 100% customer satisfaction ratings
Worked directly with health inspectors and city officials to ensure that restaurant meets and exceeds local laws and codes: achieved a record rating of 100% for 6 audits
Created employee schedule to ensure labor hours fall within projected guidelines and accommodating numerous employee requests
COMPANY INC | CHICAGO, IL | 2012 to 2015
Provided maximum customer satisfaction and effective management of operations and supporting services by sustaining growth and quality while driving profitability.
Partnered with large booking agencies and hired local and national live acts to increase revenues and gain exposure
Responsible for controlling costs of material related to production and service
Maintained expenses below budget through accurate planning and waste reduction.
Initiated a positive approach to receiving customer feedback, satisfaction and address problems and concerns.
Achieves targets and goals resulting in an increase in sales by 30 percent.
Revitalized the Restaurant menu with financial viability in mind by developing and introducing new concepts.
Initiated a promotion by introducing a specialty cuisine attraction at the restaurant which increased foot traffic by 20%
Responsible for conducting sales calls, client visits, promotions and maintained relationships with suppliers
Ensured store stock levels were appropriate for operations and managed ordering of supplies
Hands on operator during peak hours
Trained staff on a regular basis on improving their customer service standards and Food and Beverage product knowledge, wines and spirits.
Increased annual revenues by 50% annually and took a declining market to high levels of sales within one year
Exceeded corporate and personal quotas on a consistent basis
Developed lasting relationships with contacts at which prove to be an excellent referral source
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
R elevant Coursework List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on
Key hard & soft skills for a Restaurant General Manager
Restaurant General Managers have to keep everything moving in the right direction. You might say that it’s a tall order. When you are writing your resume, you need to prove that you have what it takes to succeed. Including a mixture of hard and soft skills is the only option.
Hard skills apply directly to the hospitality industry. For example, “cost containment/control” and “P&L management” are in this category. Soft skills, on the other hand, are transferable. These may include “excellent communication” or “team building”. If you’re not sure which skills to include on your Restaurant General Manager resume, here are some ideas:
Budgeting & Cost Accounting
Conflict Resolution
Customer Service & Satisfaction
Employee Scheduling
Food & Beverage Operations
Guest Relations & Communications
Marketing & Advertising
Menu Development
New System Implementation
Productivity Improvement
Regulatory Compliance
Staff Training & Motivation
Supplier & Vendor Relations
Talent Recruiting & Retention
Summary & last words
Creating a Restaurant General Manager resume that lands you an interview is not easy. However, there are some ways that you make sure that you get ahead of the game. In this guide, we have shared a stellar resume example along with the tips that you need. You can use all of the above to help you when you’re writing your next application. If you want to make sure that you get ahead, you can use one of our trusted professional resume writers.
Introduction to ZipJob: Professional resume writers
Here at ZipJob, we want to empower you to take your hospitality career to new heights. Our expert team boasts a full-service resume writing offering. Over the years, we have helped 3,000+ professionals across 65 different industries reach their professional goals. Whatever your ambitions are, we will work alongside you to get you to where you want to be. If you’re ready to start investing in your professional future, there's no time like the present. We have a selection of different packages, depending on what you need. Land more interviews and get hired faster than ever now.
Why you should make use of our resume writing services to land your next Restaurant General Manager job
As a Restaurant General Manager, it’s your job to keep all of the plates spinning in sync. That’s hard enough without having to worry about writing a stellar resume that lands you interviews. If you’re looking for a quick and easy way to get ahead, trust one of our expert resume writers. We can do the hard work for you, meaning that you can focus on finding the right role for you. Our team knows the ins and outs of the hospitality world and can help you.
Resume writing service for a Restaurant General Manager: Let us write your resume
The ZipJob resume writing service is the key to your success. Our team understands the hospitality industry, and so knows what hiring managers are seeking in resumes. If you are looking for a way to get ahead of the competition, trusting us to do the work for you is the way to go. We will help you create an interview-winning Restaurant General Manager resume that converts. Regardless of what career aspirations you have, we are the perfect partner – helping you reach and even exceed your goals in the long term.
Our resume services get results.
We’ve helped change over 30,000 careers.
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Finding your next career can be tough when you’re focused on high-level restaurant management. Use our restaurant general manager resume templates ai cover letter builder to easily showcase your top resume skills.
A complete guide to writing a restaurant general manager resume. Includes samples, tips, and a sizzling hot general manager restaurant resume example.
At its core, a Restaurant General Manager is responsible for overseeing the daily operations of a restaurant, including managing staff and customers, finances, and inventory. An RGM needs to have a multitude of skills in order to succeed in this role.
The role of a restaurant general manager involves overseeing daily operations, ensuring customer satisfaction, and managing staff effectively. Highlighting your experience in budgeting, team leadership, and operational efficiency can make your resume stand out.
To write a professional Restaurant General Manager resume, follow these steps: Select the right Restaurant General Manager resume template. Write a professional summary at the top explaining your Restaurant General Manager’s experience and achievements. Follow the STAR method while writing your Restaurant General Manager resume’s work ...
Looking to land a superb hospitality role? Perfecting your Restaurant General Manager resume is the answer. If it’s been a while since you last applied for a new job, don’t panic. Writing a great resume doesn’t have to be a challenge. There are some tried and true tips you can use that will help you along the way.