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How To Write A Competitive No Experience Flight Attendant Resume

• Aspiring Flight Attendant
• by Deanna Castro

Want to learn how to competitive flight attendant resume even if you have no experience?

Just because you have never held a flight attendant job before doesn’t mean you can’t get the job.

If your career objective is to become a flight attendant and you have some sort of

professional experience, you can highlight that to get you in the door.

Flight Attendant Resume Tips

A great flight attendant resume is the first thing you need to kick start your career.  You won’t even get to the flight attendant interview if your resume doesn’t have the correct keywords.

Get that resume ready and apply once you have decided that you would like to  be a flight attendant !

A recruiter is looking for flight attendant applicants who can be their company’s face.

Suppose your flight attendant’s objective is to offer top-notch customer service and make the airline look good. In that case, it won’t matter if you don’t have airline industry experience or if the flight attendant position is your first job.

Flight Attendant Resume Keywords – The First Step

Large  airlines  can get over 270,000 applicants in just a few days. All big companies keep things streamlined by using bots to scan for keywords. If  your resume  is not keyworded correctly, you won’t make it to the next step.

Airlines are looking for specific skill sets from their potential flight crew. 

Customer service skills are the number one priority for flight attendant candidates in today’s aviation market. 

Many airlines compete for the same customers, and they want flight attendants who have excellent customer service skills.

Can You Be A Flight Attendant With No Experience?

Absolutely! As an entry-level flight attendant, no experience is required. An entry-level flight attendant resume is not a penalty.

An airline is looking for relevant skillsets for the job. Fortunately, you can glean your flight attendant resume skills from almost anywhere.

Were you involved in clubs or organizations that helped you gain leadership experience? Those skills translate to being a flight attendant.

A flight attendant has to command an entire aircraft full of passengers. What day-to-day experience do you have that can translate to flight attendant experience?

Job Description of a Flight Attendant

The  job description of a flight attendant  varies a bit from airline to airline. 

The best way to figure out what keywords you will need for your flight attendant resume is to read the job description for each airline on their website. 

You don’t need to guess what words to use on your resume when the airline provides them for you.

Whenever an airline hires flight attendants, they will post the flight attendant job description.

Flight Attendant Resume Objective

What is your resume objective? That is who you are professionally and why you are the best person for the flight attendant job.

What skill sets do you possess that are transferrable?

Some Flight Attendant Resume Skills:

• Excellent customer service skills
• Being a master at multi-tasking (there are always so many things happening on an airplane full of people)
• Safety (Passenger Safety, emergency equipment, and handling a crisis)
• Being a team player (You always work with a crew as a flight attendant)
• Being able to respond quickly in an emergency (flight attendants are first responders on an aircraft)
• Service (Meal and beverage service)

What skills do you possess you can convert to flight attendant skills? Think of something in your history that would help you handle an emergency or an unruly passenger. 

The One Page Flight Attendant Resume

A resume should not be more than one page. If you have too many things to list, consider editing and applying only the most valuable words. 

There should not be one single sentence on your resume that does not show that you are a perfect fit as a flight attendant.

You only have a tiny window to sell yourself to an airline. Your resume is your initial sales pitch. Show them you are someone they need! Your resume highlights the total package that is you.

Simple and Professional

Would you mind not making your resume too distracting by using a crazy font or any odd thing that doesn’t have its place in a business atmosphere? Instead, let your skills and enthusiasm be what sets you apart in a sea of applicants.

Start at the Top

The top of your  flight attendant resume  should include your name, phone number, and email. 

Airlines moving away from an address on the resume, it’s up to you if you want to include it. It won’t hurt nor help, so it’s up to you.

This section should be clean and comfortable to read. Do not add a picture of you on your resume unless the airline specifically asks for one.

The Professional Summary

The professional summary belongs at the top of your resume, but write it last. Load this section of your resume with keywords that match the job description. The professional summary is where you sell yourself, with your top skills and goals as a flight attendant.

If you don’t have a professional history, then you will use a resume objective.

Work History

Ten to fifteen years of work history on any resume is plenty. Therefore, your flight attendant resume should have no gaps in employment unless there were particular circumstances that you can note.

If you are starting in the workforce and don’t have a ten-year work history, they will be able to tell by your education section, which will not be a problem.

Perhaps you didn’t work for a few years to stay home with your kids. Add some skills you learned while home to your flight attendant resume. 

Like all employers, airlines want to see consistent work history. Reliability is one of the essential qualities of a successful flight attendant. If you don’t appear reliable, they will find someone else who does.

Harness Your Existing Skills

What sets your resume apart from the competition? A well-written flight attendant resume. Just because you never had a customer service job doesn’t mean you didn’t work in customer service.

Here’s an example: if you are a teacher, maybe you think I didn’t work in a customer service position; I teach children. But, you do work in customer service, and your customers are your students! So, being a flight attendant is like being a teacher.

When people travel, I don’t know what the phenomenon is, but they lose their minds! They don’t even know how to open a lavatory door on an airplane. Customers cry. They fight, and sometimes they  punch and kick seats . Let your resume tell how you are very experienced at diffusing this type of behavior.

What Skills Do You Bring to the Position?

Whatever job you had before applying to become a flight attendant, you gained experience and skills. Think of how those things relate to being a flight attendant and sell yourself as the ideal candidate.

Do you speak a second or third language? Be sure and list that on your resume. Airlines always need bi-lingual flight attendants. List your language skills and language proficiency on your flight attendant resume.

Many skills can translate to the flight attendant position. Perhaps you were a first responder or maybe even a lifeguard. You know how to stay calm in an emergency. You have what it takes to be a flight attendant. Showcase those skills!

Education and Certifications

Airlines prefer an applicant who went to college, but it is not a requirement. You can list all of your education, dates attended, school location, and degree in the education section. Be sure and list education near the bottom of your resume.

Don’t be afraid to list any college credit you have, even if you did not graduate. Be prepared to be asked why you didn’t graduate and to have a compelling answer. What is a clear answer? 

Think of why you didn’t graduate and put a positive spin on the solution. For example, did you get offered a job and decided ultimately you wanted life experience instead of school? Have your answer prepared ahead of time if you didn’t graduate and wish to list it on your flight attendant resume.

Just because you did not get a degree, this does not mean you cannot be a flight attendant. Most college graduates that apply for airlines have a degree that has nothing to do with being a flight attendant anyway.

If you went to school ten years ago or more, you do not need to list the dates you attended the school on your resume.

Do you have any specialized certifications that can help you as a flight attendant, such as first aid and CPR? List these in the skills section. Have you taken any specific courses? You can also list the courses you have taken in the education section.

Resume Paper

When attending a job interview, take along a few copies of your resume printed on  high-quality paper.  Remember, you are trying to stand out among a crowd as a professional. Bringing a resume printed on cheap paper to an interview is like carrying a knife to a gunfight. Sure, you might have a fantastic resume in content, but you’re going to show up as unprofessional. Don’t do that.

Think about when you touch a piece of plain paper. It’s just paper. But now, when you feel a document that you printed on  high-quality paper , you will pause, and your mind goes straight to the thought “quality.” As a result, you will showcase yourself as a high-quality applicant.

Have you ever walked into a high-end store? The customer experience is nothing like walking into a Walmart. At a high-end store, they are not only selling a product but an experience. You are the product, and your well-written resume printed on high-quality paper shows you are a potential high-end employee.

When the recruiter touches your resume, they will associate you with someone they want as a representative of their company.

Do I need A Cover Letter?

That depends on the airline. Have a cover letter ready because if you need one, you won’t waste any time creating one from scratch. 

An airline can get so many applicants in such a short amount of time that the application window can close quickly, so have that cover letter ready and waiting. 

If you want to know who is hiring, check out our  Flight Attendant Jobs Page  and you can be the first to know Who’s Hiring Flight Attendants.

Need Help With Your Resume?

Your resume needs to taken very seriously because it is your only chance to make a great first impression. Not only that, even if you are the most qualified applicant, if your resume does not contain the proper keywords you will not be selected to advance for an interview.

Make an impression that lasts, one that shows you are serious about becoming a flight attendant. A resume is your first step in the interview process. Make it count.

Future Flight Attendant’s professional resume writing service will give you a better chance of landing your dream career. However, always keep in mind that you are looking to have a career and not just a job. 

Therefore, invest in yourself, and that investment will pay dividends for your future. If you are not one hundred percent sure you can create a winning resume,  let us do it for you.

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4 comments on how to write a competitive no experience flight attendant resume.

Being a flight attendant was always my dream, but now, I may be at not the right age?

Hi Christine, there is no age limit to become a flight attendant, there is only a minimum age requirement.

Can you please help me out with the summary since I don’t have any experience.. I will grateful if you can help me out. So that in future I’ll be component enough to build my summary.

Hi Kashish,

Thank you for reaching out! I understand that crafting a professional summary for your resume can be challenging, especially when you need to gain experience in the field. But, don’t worry, I’m here to help!

FFA offers a Flight Attendant Resume Service that provides expert guidance on creating a compelling resume, including a professional summary tailored to your unique background and skills. This service is designed to help you showcase your potential and stand out to airline recruiters, even without direct flight attendant experience.

If you want to learn more about the Flight Attendant Resume Service and how it can benefit you, please visit https://futureflightattendant.com/product/flight-attendant-resume-service/ .

Please feel free to reach out if you have any questions or need further assistance. I’m here to help you succeed in becoming a flight attendant!

Wishing you clear skies,

Deanna – Future Flight Attendant

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Write a Killer Flight Attendant Resume With No Experience (+ Examples)

Once upon a time, I had no idea what I wanted to be when I grew up. I knew I liked to travel, but it took years before the lightbulb came on for me to apply to my first airline.

During those years, I dipped my toes into a lot of different fields and worked as a bartender, surgical assistant, and even a yoga instructor! When the time had finally come to submit a resume for my forever career, I was nervous that my all-over-the-map experience wasn’t sufficient for a career in the airlines.

But it was actually quite the contrary! Fortunately for me (and everyone else who has never worked in the airlines), it’s not necessary to have experience as a flight attendant to be a flight attendant.

In fact, my experience exemplified qualities that airlines actually look for, such as customer service, hospitality, and a background in safety. Crew members come from many various work backgrounds including retail, food and beverage, teaching, military, health care, and so many other places.

So, where does one begin? We’ll need to build a solid resume!

Let’s explore key tips, writing techniques, and real examples to guide you in creating a compelling flight attendant resume, even with no prior experience!

TL;DR: Even without direct experience, you can craft an effective flight attendant resume. Draw from diverse past roles like bartending or healthcare to highlight customer service and safety skills. Focus on a clean, professional resume layout, keeping job descriptions concise. A single-page resume is ideal, with correct spelling and grammar. Personalize your resume for different airlines using keywords from their job descriptions and core values. Emphasize transferable skills, adaptability, and a passion for aviation. Lastly, a cover letter can add a personal touch and explain any employment gaps, tailored to each airline you apply to.

Table of Contents

My Tips For Writing The Best Flight Attendant Resume

➡️ prioritize cleanliness and professionalism in your resume design.

I realize that it’s common advice to hear that a resume needs to stand out . This might be applicable in other fields of work.

However, it’s not terribly realistic when applying to a major airline and thousands of other resumes are being submitted at the same time (For example, Southwest has, in the past, received up to 30,000 resumes per hiring window.)

So instead of focusing on being unique and over-the-top, it’s more important to focus on cleanliness and professionalism. A clean resume will catch an eye over a resume that is cluttered and overloaded with information.

So, what does a clean resume look like? First, I would recommend not getting bogged down with details like multiple colors and fonts . Stick to one font style, one font color, and 1-2 font sizes for the entire page, and avoid going too bold or italics crazy.

Second, in order to avoid clutter, try not to go overboard using special characters like bullet points or dashes. Emojis are cute, but they don’t exactly scream professionalism.

Third, when you are listing your job duties, try to keep them straight to the point. They shouldn’t look like small paragraphs or go over one line. You will have a chance to elaborate on your experience in the cover letter or during the interview. Once again, the focus of the resume should be clean, direct, and minimalistic.

Additionally, consider using our resume templates . These templates can help you maintain a clean and professional appearance , making it easier to craft a visually appealing and effective resume. Plus, the matching cover letter is included.

➡️ Keep it Concise

If you can keep your resume to a single page , that would be ideal. If not, that’s okay, but if it goes past two pages, there’s too much information and should be cut down a bit.

➡️ Spelling and Grammar

It takes almost zero precious time to run a spell check , so be thorough! Check your spelling and grammar. If your resume has errors, recruiters will quickly come to the conclusion that you lack attention to detail.

➡️ Seek Peer Review

If your English or grammatical skills are not strong, it could be beneficial to have it double-checked by a native speaker or even a friend who has a knack for writing resumes.

➡️ Be Honest

Chances are, you already have the skills needed to be a flight attendant! So, it’s really not necessary to fabricate. Instead, lean into your strengths and really emphasize those points. 

➡️ Minimize Employment Gaps: Present a Coherent History

If you have gaps in your employment history, try to fill them in the best you can.

Can you add that you were volunteering during that time?

Were you traveling or in school or helping a sick loved one?

It’s okay, but be ready to explain those gaps in a cover letter or the interview. 

➡️ File Format Matters: Use PDF

If you are submitting your resume online, send it in PDF format . It’s the safest bet, as not all systems can read other formats.

Others might be troublesome to open and also not be displayed on the screen in the same way it was intended to be shown.

➡️ Filename

It helps to use an appropriate and clear resume filename. This will be easier for you to locate it anytime you need to pull it up, and also be clear for the employer to find it easily.

For example, use your first and last name: John-Harrison.pdf

➡️ Follow Instructions Precisely

Follow the instructions given.

These days, airlines always have you submit a resume online through their careers website. It won’t be difficult to follow their instructions as it basically just entails a resume upload, but be sure to read everything on the careers page to not miss out on any key details.

For example , they might require that the applicant have a valid passport by the time of the interview date.

➡️ Include ATS Keywords

If you have no idea what I’m talking about don’t worry, I’ll explain!

ATS stands for “applicant tracking system” .

Basically, airlines receive so many resumes at once that it’s almost impossible for a team of recruiters to keep track.

Tools like ATS can scan a big pile of submissions and pick out resumes based on keywords. Here’s the best way to maximize use of ATS keywords…

First, check out the careers website of a given airline. You’ll likely find a section that includes a detailed description of what the job entails and the duties.

For example:

“Flight attendants will be responsible for greeting and assisting passengers during boarding.”

I made that one up, but it will be something along those lines. So, if you worked in a restaurant, you can easily use these keywords in reference to your own previous job duties!

What were you “responsible” for? Did you “greet” guests at the door or at the bar or a table?

Whatever you do, do not copy and paste phrases. If the keywords are in context, then the resume will flow nicely.

Hot tip #1 🚨 : While being a flight attendant is a partly a service position, it MOSTLY is a safety position! Emphasis on any safety-related duties performed at previous jobs will be very helpful in giving an applicant a leg up during the hiring process.

How else can you utilize ATC keywords?

Take a look at the company core values section of the airline’s website! Those are brimming with buzzwords to use in your resume. This is also a good way to show that your values and their values align. In addition, it will help to diversify your resumes if you are applying to different airlines

How do I Write a Good Flight Attendant Resume Without Experience?

1. emphasize relevant skills.

The biggest qualifier to the flight attendant position is customer service experience . The reason is because we are dealing with the public…

All. Day. Long.

From the passengers who come onto our working flights, to the random people in the airport terminal who ask you for directions to baggage claim while standing under the baggage claim sign, to the shuttle drivers who want to tell you all about their cousin who’s a flight attendant for so-and-airline…

Realistically, it can get mentally and emotionally exhausting! It will benefit you to have a little exposure under your belt in situations like providing exceptional service, connecting with people of diverse backgrounds, and conflict resolution.

Whether you realize it or not, you probably already have customer service experience in some way, shape, or form.

Here are some common positions that include experience in customer service:

• Public service positions (military, police officers, politics, not-for-profit work)
• Restaurant industry
• Health care
• Teaching or translating
• Administrative office work

And so many more.

But even if you’re sure you have no customer service experience, you can still land the job!

By showcasing your enthusiasm to work with the public and your personal strengths as an empathetic, compassionate, and positive person , you will still be a strong and viable candidate as a flight attendant!

2. Highlight Transferable Skills from Related Fields

Did you know that being a flight attendant is, first and foremost, a safety position ?

It’s probably good if you don’t because we don’t actually ever want to have to use our primary training!

However, things do happen (if you’re curious, just run a Google search for “Miracle on the Hudson” and read all about how a flight can become a cruise in a short amount of time), so safety and emergency training is a huge factor .

Common relevant positions include:

• Hospital work
• Firefighting experience.

If you have experience in any of these fields, I highly recommend adding them to your resume.

Don’t forget to include any CPR or medical training certifications/licenses .

3. Showcase Your Passion for Aviation

Have you always had an interest in aviation? There are ways to share this on your resume!

Even if you’re applying for a flight attendant position, you can still include any flight training you may have had or interest in future pilot training.

Airlines are happy to accept flight attendants who have future plans for flight school. In fact, they’ll even help put them on track either by setting them up with their own company’s flight school partners or if they don’t offer that, pointing them in the right direction to eventually get that commercial license.

Try to keep this section of your resume brief and to the point.

If you have no flight school experience, the best place to mention your long-time interest in aviation is on the cover letter.

4. Tailor Your Resume to Specific Airlines

Along with your cover letter, you should diversify your resumes by tailoring each one to each individual airline you apply to.

They don’t have to be completely different!

However, a good recommendation would be to check out the “core values” page on each airline’s website.

Knowing the unique culture, values and target clientele of each company can help you decide what kind of buzzwords you want to use in your resume , and also set a specific tone for your cover letter. 

What to Include in a Flight Attendant Resume? Key Sections

1. contact details.

Even though you will also be providing this information through the careers page, it still looks professional to have on a resume.

Name, address, telephone number, and e-mail address.

Never use funny or weird names for your email address. The e-mail address should look professional. If you don’t have one, you can easily set up a new one.

It should start with your name e.g. [email protected]

It’s easy to do and is good to have for many other uses. It’s a simple marketing tool for always having your name pop up and kept in the forefront.

2. Resume Summary

Here is an example of a Resume summary for a flight attendant without experience:

Efficient, supportive, and reliable professional with a background as a certified nursing assistant. With a “People-First” attitude and a commitment to exceptional service, I excel in interpersonal skills and effective problem-solving. Proven flexibility and collaborative teamwork in dynamic environments make me well-suited for the challenges of the aviation industry.

Don’t worry about an objective statement as they are pretty outdated at this point. Recruiters don’t necessarily want to read about how much the candidate wants the job, so save that energy for the interview.

Instead, they want to know the skills a candidate possesses in order to directly show what they’re going to bring to the table. Remember that you are selling yourself , so make sure the buyer gets to the relevant information as quickly as possible.

3. Education

Higher education is not a requirement these days for a flight attendant position.

Every airline in the US will only ever require a high school diploma or GED .

Because of this, I would not recommend taking up too much precious real estate on your resume with lots of details about education, training, or study achievements.

However, if your education history is particularly impressive, or if you have relevant achievements to the job (such as nursing school, hospitality courses, CPR certification, or a survival skills course) and you still want to flaunt it, by all means, toss that in there! However, try to keep it to a short, simple summary.

As far as formatting goes, both your education and work history should be displayed from the most recent to the oldest .

4. Employment History

Keep it short and the same style/format for every job held.

Avoid using too many different font styles as it really tends to clutter up the page and distracts from the information.

Remember that we’re aiming for a one-page resume if possible, so 3-4 job duties per position is totally sufficient.

Here is the first example of what this would look like…

Hard Rock Cafe Seattle, April 2022 – July 2023 Bartender Responsible for serving food and beverages to guests and provided consistently excellent customer service in order to create a hospitable and memorable environment Participated in the creative development of new recipes for seasonal craft cocktail menus and maintains knowledge of both modern and traditional drink recipes Excellent time management and problem-solving skills to work at a pace suitable for a professional, high-volume establishment Performed opening/closing work, including counting money drawer and stocking daily supplies

Can you spot the buzzwords? There are many that could be pulled in an ATS keyword search. For example:

• Responsible
• Customer service
• Professional
• Problem-solving

All these words can be cross-referenced to also apply to a flight attendant position.

Here is another example in a totally different field (mine from my actual past resume that I used to apply).

Example 2: 

Rush University Medical Center, November 2023 – December 2015 Certified Surgical Technologist Prepared and organized operating rooms for surgery, guaranteed sterility of all equipment used, and practiced aseptic technique Implemented knowledge of all safety protocols and understands the value of quality patient care Can sufficiently work both individually and in a team environment Offered volunteer services as a certified yoga instructor and meditation guide for both employees and families of patients

As you can tell, this is not a customer service-based position. However, if you noticed, I made a point to highlight patient care! This traces my skills back to customer service and now automatically makes the medical field position more relevant to the flight attendant position.

Here are some noteworthy buzzwords from this resume:

• Patient care

Hot tip #2 🚨: ALWAYS include volunteer work, military experience, or any experience that is relevant to serving others. I promise, this will make you shine like the bright and beautiful star you are. 💫

Remember, your work experience is valuable and it’s important to highlight everything that could be relevant! Feel free to get creative, but once again, if you are hitting a mental roadblock, you can always check out the flight attendant job duties on the careers page for more ideas.

There are many significant skills to highlight in your resume. Let’s review some of those skills we already talked about and also delve into a few new ones.

Let’s see some of the top skills for a flight attendant resume:

Any relevant experience with safety. 

Dig deep and come up with how your job experience had points where safety was relevant.

For example, even if you were a bartender, you probably “safely monitored guest alcohol consumption”.

Maybe you were a bank teller who had to be well-versed in safety protocols in case of an emergency theft situation.

See how even non-safety-related jobs can still include these relevant safety experiences.

Ability to work in a team

This is a great one to use because it applies to almost anyone from any work background unless you literally worked in a cave. But even then, you probably still had team Zoom calls.

Flight attendants and their pilots work as a team, within a strong communicative environment.

In fact, flight attendants will learn how to maximize their team communication skills during initial inflight training.

This is not just so we can all just get along (which is nice) but mainly so we can effectively handle emergency situations and keep the passengers as safe and comfortable as possible.

It’s important to highlight to your recruiters both on your resume and in the interview how you work well with others.

Ability to adapt

This is crucial. Being a flight attendant is not your average office job.

I’m not going to lie, there are days when being a flight attendant is so monotonous that I might go crazy. But other days, it’s the total opposite.

Between weather/maintenance delays, cancellations, schedule changes, cranky customers, emergency medical situations and more, there are many reasons why the tone and overall flow of our day can get completely disrupted.

It’s essential to show the recruiter that you know how to roll with it while staying cool as a cucumber. 😎

This may seem like a given, but it’s more in-depth than you may realize.

Flight attendants can not be late to work. It’s one of the biggest no-no’s in the industry. The domino effect of one flight leaving late because of late crew members can affect the on-time departure of the rest of the flights throughout the day.

It may not hurt to emphasize a past perfect attendance record on your resume!

Professionalism

Ok, so you’ve managed to beat the Starbucks line, and you’ve shown up to work on time. But, are you professional when you get there?

Let me give you an example of a very common situation. Sometimes, we hit mega turbulence. Every single time we do, about 20 sets of eyes are looking at the flight attendants to see how we are responding. Professionalism is so important because passengers will decide how they will act on the plane based on how we act.

If we are professional, the passengers will trust us, but we are guaranteed to lose control of a cabin in any type of bad situation if we are not displaying professionalism.

How were you professional at your previous job? Be sure to include it!

Customer service skills

This is a no-brainer! The main points of being a flight attendant are to provide safety and comfort.

Find a way to showcase on your resume that you have a sense of kindness and care. If you don’t care about others, this is not the career for you.

Job skills can be taught, but empathy and compassion cannot, and the recruiters want to know that you possess the basic qualities needed to care for our fellow humans.

Here are a few other skills to highlight:

• Ability to work under pressure
• Empathetic and friendly
• Problem-solving skills
• Attention to detail
• Time management skills

It’s not necessary to use every single one of these.

You want your resume to flow nicely and feel genuine, so pick out the ones that fit your experience as well as the values of the airline.

For example, Southwest has a philosophy of following the Golden Rule , (“Treat others the way you want to be treated”) so an emphasis on volunteer work would especially stand out to their recruiters. This is just one example, so feel free to get creative by checking out the Core Values page of the airline.

While it’s wonderful to showcase all of the above, take care not to make this a huge section of your resume. Once again, we’re aiming for clean and minimalistic.

6. Hobbies, Interests, Achievements

As far as hobbies and interests, once again, I can’t stress this enough, including any volunteer work.

Also, if your hobby includes helping people or animals in any way, it could be worth mentioning.

Please don’t be *that* person and write “loves to travel” anywhere on your resume. 🙅 I promise, they already know you love to travel or you wouldn’t be applying for this position!

For achievements, I would advise excluding any awards that are out of date or don’t showcase any of the above job skills we talked about.

For example , it’s cool and interesting that you love to horseback ride, but maybe your riding award from 18 years ago is not worth taking up a big chunk of real estate on your resume. Instead, are you CPR certified? Do you have alcohol safety training? You can totally slap those on there, keeping it short and to the point. Aim to display only what is relevant to the job.

If there are other hobbies, interests, and achievements that you’re not sure should be on your resume or if your resume is growing too long, I would advise to share a few and leave the rest for the interview. That’s the real time to shine.

Hot tip #3 🚨: ALWAYS include the ability to speak other languages on your resume! This can significantly increase your chances of being hired. Not only does this give you a leg-up on your competition, but there are sometimes opportunities for a wider range of scheduled routes and higher pay! Include any certifications or study details if you can.

• Spanish: Native (written and spoken)
• English: Fluent (written and spoken) – First Certificate in English
• French: Basic (written and spoken) – CEFR A1 Certificate

7. References

I would not take up any space on your resume with references.

If you feel it necessary, a simple “References available upon request.” will suffice.

However, if you have a friend (or more commonly, your mom’s friend’s co-worker’s cousin’s daughter) who is a flight attendant for the airline that you are trying to break into, get in touch with them because most airlines have a section on their employee website for employees to submit their referrals for potential candidates.

Should I Include a Photo in my Flight Resume?

• In the United States, the answer is absolutely not. It won’t even be considered as a viable part of your resume, and will just take up space. The good ol’ Pan-Am days of weigh-ins and hiring exclusively single women under the age of 30 are over. This is not to say that a candidate should not look clean, polished, and professional in the interview (totally do all that), but it is not expected, or beneficial to include a photo in the resume. This also applies to Canada and Australia.
• In most of the European countries (except the UK, Ireland and The Netherlands): a photo is usually expected . This can be a way for the recruiters to remember you and decide if you seem suitable for the role. While it might feel unnatural for some foreigners who are seeking to work in Europe to do this, it may be beneficial. Just to be clear, it is not mandatory in all the European countries, but each country is different and you definitely won’t be faulted for including one.
• In Asia, South America and Middle East airlines: it’s actually generally required , and they will probably also ask for a full-length photograph.

What kind of photo?

If you choose to add a photo, use a flattering headshot, taken against a white or light-colored, neutral background.

Personally, I think most passport photos are terrible to use because you can’t smile and they make you look up at that awkward angle, so maybe just a nice, professional headshot.

Don’t crop any photos as it’s very obvious and will look sloppy. Don’t forget to look the part!

Wear business attire, tie your hair up into a neat bun or ponytail, and apply some tasteful makeup.

Don’t forget to flash that million-dollar (or new hire probationary rate of $23 an hour) smile. 😁

Do I Need a Cover Letter?

While a cover letter is not necessary, it is recommended.

However, before you spend time writing one, check to make sure there even is an option for a cover letter submission . Some of the bigger airlines don’t even want them because the recruiters already have so much paperwork to sort through.

If it is an option, I would strongly recommend including it. A paragraph is sufficient, and I recommend keeping it a little more breezy and conversational than the actual resume.

Don’t include a ton of detailed information or make it sound generic, but do include a short intro of who you are and why you’re interested in the position .

A cover letter should give the recruiter a quick glimpse into the applicant’s personality, and why they want to work for their company. Each cover letter should be airline-specific, so mention the company by name and avoid copying and pasting the same cover letter for multiple airlines

A cover letter has other benefits too, such as explaining gaps in employment history or lack of experience. It could be used as a great tool to clear up any doubts about the resume.

Closing thoughts

In conclusion, remember that no matter your work background, I can promise that you already possess the necessary job skills! It’s just a matter of digging deep, doing the research on the airline’s core values, and expressing those wonderful personality traits into an elegant and well-crafted resume.

If you follow these guidelines, even without any experience as a flight attendant, you can ABSOLUTELY snag a career flying those friendly skies!

Similar Posts :

About The Author

Thanks… This has really helped

I have been a middle school and high school teacher for 25 years. Just recently I became empty nest, and I have strongly considered flight attendant to be my next long term career. As an aspirin applicant to this exciting career, I find your information to be of great assistance during the application process. I am truly thankful for sharing your ideas as I truly believe it may lead me to be a potential applicant.

Thank you, it makes my day to read that 😊

Wow! Such exceptional advices and a well written journal. I learnt a lot of things, thank you so much!

This was a great article I love how you broke everything down, was so informative, best resume guide I have ever seen. I love your writing style, easy to read, little sass. Bravo 👏🏼

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Flight Attendant Resume Guide for 2024 [W/ Examples]

You’re a flight attendant.

AKA - a friendly individual that attends to a flyer’s every need.

In fact, you act as the face of the airline !

Now, you’ll be faced with many problems during your career, but it’s time to face your first one.

Your resume!

Airlines want to see that you have the necessary skills and experience under your belt.

But how do you do this?

Well, buckle up! 

We’re about to take you through a step-by-step process to making your own flight attendant resume.

• A job-winning flight attendant resume example
• How to write a flight attendant resume that gets you invited to interviews
• How to use the latest tips and tricks for a flight attendant resume that stands out and highlights your value

Now, before we move on, here’s a complete flight attendant resume to spark some inspiration:

How to Format a Flight Attendant Resume

Before you can reach top-speed and reveal your top achievements, you need to decide on the correct resume format

After all, the hiring manager won’t be impressed with a resume that is unprofessional and hard to read. 

Currently, the most common resume format for flight attendants is the “reverse-chronological” format, which displays the most recent achievements first

Other resume formats you could try are…

• Functional Resume – Got the required skills, but not the flight attendant experience? This format focuses on your skills, instead of your work experience.
• Combination Resume – Like the name suggests, a combination resume is a mix between the “Functional” and “Reverse-Chronological” formats, which means it focuses on both skills AND work experience.

Once you’ve landed on the correct format, you need to get your resume layout right.

Here’s what we recommend:

• Margins - One-inch margins on all sides
• Font - Pick a professional font that is slightly different (Do: Ubuntu, Roboto, etc. Don’t: Comic Sans)
• Font Size - Use a font size of 11-12pt for normal text and 14-16pt for headers
• Line Spacing - Use 1.0 or 1.15 line spacing
• Resume Length – Try and stick to a 1-page limit. If you’re having trouble with this, please view these one-page resume templates

Use a Flight Attendant Resume Template

Ever used a text editor as a resume-building tool? 

Two words: total headache.

Although Word is great for creating simple documents, it is far from the best at creating resumes with strict structure.

Want to create a flight attendant resume, but without the headache? 

Use a flight attendant resume template .

What to Include in a Flight Attendant Resume

The main sections in a flight attendant resume are…

• Contact Information
• Work Experience

Want a resume that stands out even more? Try these optional sections:

• Awards & Certification

Interests & Hobbies

Now, we’re going to explain how to write each of these sections…

Want more information on the resume sections? Check out our guide to What to Put on a Resume .

How to Write Your Contact Information Correctly

The contact section should be kept simple and precise.

But that’s not excuse to rush through it.

In fact, many job hopefuls make the mistake of rushing through this section, only for them to make crucial errors.

As such, take your time checking every single digit!

For your contacts section, include:

• Title - Keep this professional and factually correct
• Phone Number - List the phone that you’ll be most available on, and make sure there are no errors
• Email Address - Use a professional email address ([email protected]), not that funny one you created back in school ([email protected]).
• Location - Applying for a job abroad? Mention your location.
• (Optional) Relevant Social Media : LinkedIn, Medium, Instagram
• Kelly Ball, Flight Attendant. 101-358-6095. [email protected]
• Kelly Ball, Your Flight Friend 101-358-6095. [email protected]

How to Write a Flight Attendant Resume Summary or Objective

For a clean takeoff , your resume needs a strong introduction…

Especially with recruiters spending less than 6 seconds looking at each resume! 

Although scary, this fact highlights the importance of a resume that commands attention.  

But how can we do this?

The answer is simple: use a resume summary or objective .

In short, both the resume summary and objective are sections that introduce the main points of your resume.

The two sections have their differences…

A resume summary is a short paragraph that summarizes your professional experiences and achievements.

• Friendly, safety-conscious flight attendant with four years of cabin crew experience on international and domestic flights. Achieved 99.8% passenger satisfaction score at HardJet Airlines. Passionate about becoming the new flight attendant for XYZ Airlines, where my skills can be leveraged to maximise the quality of service.

A resume objective is a 2-4 sentence snapshot of what you want to achieve professionally.

• Friendly and approachable hotel receptionist for 5* hotel chain in New York. Experience attending to crowds of customers, which resulted in a 99.4% customer satisfaction score. Seeking an opportunity to leverage my interpersonal skills and passion for travel by joining the team at XYZ Airlines.

So, which one do you pick? 

In short, experienced flight attendants should use a resume summary, whereas flight attendant hopefuls should go for a resume objective.  

How to Make Your Flight Attendant Work Experience Stand Out

The work experience section is the most important section in any flight attendant resume.

Sure, it’s good to talk about your skills and education, but nothing shows your value like a rich work history.

Here’s how to structure your work experience section:

• Position name
• Company Name
• Responsibilities & Achievements

Flight Attendant

ACME Airlnes

01/2017 – 03/2020

• Recommended an alternative boarding system that reduced delays by 12% 
• Completed 1000+ hours of domestic and international flights within commercial jets holding up to 400 people
• Used efficient stowing techniques to ensure all luggage was secure
• Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys
• Helped to diffuse a high-level situation before it turned into an emergency

As you can see, the above example focuses on the applicant’s impressive achievements, instead of the basic flight attendant duties. 

“Served drinks”

“Served refreshments to all passengers – received 98% positive feedback from passenger satisfaction surveys”

So, what’s our point here?

Well, the first statement is too generic. Sure, you served drinks, but was this done successfully or not? 

The second statement is data-driven with specific details. It screams, “I will maintain the high standards of service within your airline” .

If you don’t bother with the details, the airline won’t bother calling you in for an interview!

Use Action Words to Make Your Flight Attendant Resume POP!

• “In charge of”
• “Worked in”

I challenge you to find a flight attendant resume that doesn’t include these exact words.  

And since you need to use every word to stand out, we’d recommend replacing these words with power words to emphasis your responsibilities and achievements:

• Conceptualized
• Spearheaded

How to Correctly List Your Education 

The most important section in a flight attendant resume is your experience.

The second most important section is your education.

Now, you don’t need any specialized degree to be a successful flight attendant, but you do usually require a high school degree or equivalent.

There’s nothing too complicated here, just list your resume in the following layout: 

• Degree Type & Major
• University Name
• Years Studied
• GPA, Honours, Courses, and anything else you might want to add

B.A. in Hospitality Management 

Boston State University

2015 - 2019

• Relevant Courses: Food Services in Cultural Institutions, Food and Beverage Technology, Establishing Service Standards and Procedures, On-Site Food Service Management, and Kosher Foodservice

Still have questions that need answering? Check out our guide on how to list education on a resume .

Top 14 Skills for a Flight Attendant Resume

The hiring manager needs to see that you’ve got what it takes to be a great flight attendant.

After all, you’ll be the face of the airline to every passenger!

As hiring managers usually have a checklist of required skills, you need to think carefully, and list the main skills in your arsenal.

Failure to do so will result in the hiring manager putting your resume straight into the “no” pile!

Need some inspiration?

Here are some of the most common and desirable flight attendant skills.

Hard Skills for Flight Attendants:

• Intercom Operation
• Safety Orientation Announcements
• Bridge Maintenance
• CPR & First Aid
• Emergency Procedures
• Plane Evacuation Protocols
• Inventory Control
• Counter Terrorism Measures

Soft Skills:

• Communication
• Stress Tolerance
• Safety Consciousness
• Time Management
• Multitasking
• Soft skills are remarkably important for a flight attendant. However, try not to go overboard with listing them. You see, every applicant will have the same generic skills listed.

Looking for a more comprehensive list of skills? Here’s a mega-list of 150+ must-have skills .

Other Resume Sections You Can Include

Keep your seatbelt fastened, because we’re not done yet!

Remember… your resume needs to go above and beyond . 

And a resume that looks the same as the others isn’t quite good enough.

When competing against experienced flight attendants, the following sections could be the deciding factor in whether you’re successful or not.

Awards & Certifications

Have you completed hospitality-relevant courses on Coursera?

Have you won an award for your flight attendant duties?

If there’s anything that shows your talents or knowledge, be sure to include this section in your resume!

Awards & Certificates

• “Improving Communication Skills” - Coursera Certificate
• “Learning How to Learn” - Coursera Certificate

As a flight attendant, you’ll be flying to different destinations around the world.

You will be attending to people who speak different languages to your common tongue. 

As such, being able to speak other languages is a useful skill to have.

You don’t have to be fluent either.

Being able to speak to a basic standard is more than enough to include on your resume.

To keep everything organized, split the languages by proficiency:

• Intermediate

Do you have a hobby you like to do in your spare time?

If so, definitely include it in your resume!

You see, having interests and hobbies make you more relatable. By including them in your resume, you��re giving the hiring manager a sneak peek into the type of person you are.

In a world where flight attendants are hiding behind their qualifications, don’t be afraid to show your personality. 

Not sure which hobbies & interests are relevant or suitable? We have a guide for that!

Match Your Cover Letter with Your Resume

Uh oh - more writing! 

But don’t head for the runway just yet, as a cover letter is extremely important. 

Covers letters show the airline that you dream of working for this airline, not any which will take you. 

By crafting a convincing cover letter, you are allowing your application to fly above the competition.

The first step to writing a convincing cover letter is to get the structure right. Here’s how to do that:

And here’s what to write in each section:

Contact Details

Your personal contact information, including full name, profession, email, phone number, location, website.

Hiring Manager’s Contact Information

Full name, position, location, email

Opening Paragraph

Start with a short, snappy introduction that hooks the hiring manager. Make sure to mention:

• The position you’re applying for
• Your experience summary and top achievement

Got the hiring manager hooked? Then go through the rest of your background. Some of the points you can mention are...

• Why you want to work for this specific airline
• Anything you know about the airlines culture
• Your top flight attendant skills
• If you’ve worked in similar industries or positions

Closing Paragraph

This is where you:

• Summarize the main points
• Thank the hiring manager for reading
• End with a call to action to continue the dialog, like “I’d love to further discuss how my experience as an X can help the airline with Y”

Formal Salutations

Use a formal closing, such as “Best regards” or “Sincerely.”

If you still need more information, please view your step-by-step guide on how to write a cover letter .

Key Takeaways

Fasten your seatbelt!

Because if you follow the above steps, you’re about to land that flight attendant job!

Now, let’s have a quick rundown:

• Perfect the formatting on your flight attendant resume. We recommend using the most popular format: reverse-chronological
• Stand out from your competition by using a resume summary or objective
• Try to talk about your most notable achievements rather than your daily tasks
• Match your flight attendant resume with a well-written cover letter

Related Resume Examples

• Receptionist Resume
• Bar and Restaurant Manager Resume
• Customer Service Resume
• Event Planner Resume
• Social Worker Resume
• Volunteer Resume

At Novorésumé, we’re committed to helping you get the job you deserve, every step of the way! Follow our career blog to stay up to date with industry-leading advice. Or, check out some of our top guides:

• How to Make a Resume with No-Experience [21+ Examples]
• 43+ Resume Tips and Tricks to Land Your Next Job in 2024
• How Long Should a Resume Be [For Any Profession]

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How to Write a Flight Attendant Resume with No Experience

The job of a flight attendant comes with many interesting perks and responsibilities, making it a great career choice for those who love to travel. However, getting your foot in the door can be difficult if you don’t have any prior experience in the field. If you’re interested in becoming a flight attendant but don’t have any experience, don’t worry! There are plenty of ways to make your resume stand out, even without relevant work experience.

Also Read:  How to Answer: Why Do You Want to Work for our Airline?

To do this, focus on highlighting your customer service skills and any relevant experience you may have, even if it’s not in the aviation industry. You can also include any volunteer work or extracurricular activities that have helped you develop strong interpersonal skills. For more tips on how to write a flight attendant resume with no experience, check out this article.

1. Start with a Strong Objective Statement

2. list any relevant experience, 3. highlight your education & any special training, 4. use strong action verbs to describe your experience, 5. keep it short & sweet, top skills to include in your flight attendant resume, sample flight attendant resume as a recent graduate or have very little work experience, 1. how long should a resume be, 2. what should i include in my resume, 3. what is the best format for a flight attendant’s resume, 4. how can i highlight my skills on my resume if i don’t have any work experience, 5. what should i include in my cover letter, 6. what should i include in the “work history” section of my resume if i’ve never worked as a flight attendant before, 7. what other documents should i include with my resume, 8. what are some good examples of skills to list on my resume, 9. what is the best way to showcase my enthusiasm for the job.

Your objective statement is your chance to grab the hiring manager’s attention and let them know what you’re all about. Be sure to include why you want to be a flight attendant , as well as any customer service experience you have. If you don’t have any direct flight attendant experience, that’s okay – focus on highlighting your people skills and customer service background.

If you have any customer service experience , be sure to include it on your resume. This could include working as a waitress, cashier, or in another customer-facing role. Even if the job wasn’t directly related to aviation, it’s still relevant experience that will show you have the people skills necessary to be a successful flight attendant.

While you don’t need a college degree to become a flight attendant, including your education on your resume can still be helpful. If you have a high school diploma or some college credits, be sure to list them. Next, make sure to showcase any other relevant skills, such as foreign language fluency or first aid training. Any skills that would make you a better flight attendant should be featured prominently on your resume.

When describing your experience, whether it’s in the customer service industry or elsewhere, use strong action verbs such as “assisted,” “provided,” and “handled.” This will help make your experience sound more impressive and show that you’re capable of taking on the responsibilities of a flight attendant.

Since you don’t have any direct flight attendant experience, you don’t need to write a lengthy resume. Instead, focus on keeping it concise and to the point. Two pages should be more than enough to highlight your relevant experience and skills.

Finally, don’t forget to mention any special interests or hobbies that could make you a unique candidate. For example, if you’re an experienced traveler, this can be a valuable asset.

Also Read:  How to Answer: Why Should We Hire You?

A flight attendant’s job description usually entails much more than just serving drinks and snacks to passengers. Their responsibilities also include safety, security, and providing excellent customer service . When applying for a flight attendant position, it is important to highlight the skills that will make you a successful candidate.

Some of the most important skills for flight attendants include:

• Customer service: Flight attendants must be able to provide excellent customer service at all times. They should be friendly and helpful, and they should be able to resolve customer complaints.
• Safety and security: Flight attendants must be able to maintain a safe and secure environment for passengers. They should be familiar with emergency procedures, and they should be able to handle any situation that might arise.
• Teamwork: Flight attendants must be able to work well as part of a team. They should be able to take direction from the captain and other crew members, and they should be able to work well under pressure.
• Communication : Flight attendants must be able to communicate effectively with passengers, crew members, and ground staff. They should have clear and concise verbal communication skills, and they should be able to read and understand written instructions.

Also Read:  15 Must-Have Qualities of Cabin Crews

If you’re a recent graduate or have very little work experience, you may want to consider using a functional resume format. This type of resume highlights your skills and qualifications instead of your work history. Here’s an example of a functional resume for a flight attendant position:

Flight Attendant Resume (Functional)

Customer service-oriented individual with experience in XYZ telecommunications and a passion for travel. Fluent in Spanish and familiar with basic conversational skills in French. Excellent communication and people skills.

• Customer service-oriented
• Excellent communication skills
• Fluent in Spanish
• Basic conversational skills in French
• Passion for travel

Work History: Customer Service Agent, XYZ Technologies, September 2017-present

• Respond to customer inquiries and resolve complaints in a professional and efficient manner.
• Troubleshoot customer concerns and provide accurate information about products and services.
• Make recommendations for products and services that meet customer needs and budget.
• Ensure every interaction ends with an overall positive customer experience to promote loyalty.

Education: B.A. in Communications, ABC University

Certifications:

-First Aid Certification

-CPR Certification

Take note this sample resume is very concise and focuses only on what skills to include should you be a fresh graduate or have very little work experience. Should you choose to follow this functional format of resume writing, your resume should contain more information such as educational background, etc. than the sample above.

Also Read:  Do Cabin Crew Clean Toilets? Do Flight Attendant Clean Lavatories?

Frequently Asked Questions:

Below are some of the most common questions applicants have when applying for the role of flight attendant:

Hiring managers recommend that you keep your resume to one page in length. You may also want to include a cover letter, which helps personalize the application and demonstrates why aviation is important enough for someone like yourself who loves traveling.

Your resume should include your contact information, work history, education, and skills. You should also include any relevant experience, such as customer service or safety training.

The best format for a flight attendant’s resume is a chronological format. This format will allow you to highlight your experience in the order that it was gained. It also helps to showcase your growth within the field.

If you don’t have any work experience, you can still highlight your skills on your resume. You should focus on highlighting the transferable skills that are applicable to the role of a flight attendant. For example, customer service-oriented individuals with excellent communication and people skills are ideal candidates for the job. Additionally, mention any certifications or language proficiency that could be beneficial in this role.

Your cover letter should explain why you are interested in pursuing a career as a flight attendant and how your qualifications make you the perfect candidate for the role. Be sure to include any relevant experience or accomplishments that make you an ideal applicant for the position. It is also important to express enthusiasm and dedication to the job.

If you’ve never worked as a flight attendant before, you may include any customer service experience that you have gained in the past. For example, if you have experience working as a customer service agent, be sure to list that on your resume and highlight your ability to provide quality customer service. Additionally, it is important to mention any safety or training certifications that could be beneficial in this role.

You may want to include additional documentation such as references, copies of certifications, or language test results when submitting your application for a flight attendant position. These documents can help support your claims and demonstrate why you are an ideal candidate for the job.

When listing skills on your resume as a flight attendant, it is important to focus on transferable skills that can be beneficial in this role. Good examples of relevant skills include customer service experience, excellent communication and people skills, conflict resolution abilities, language proficiency, safety knowledge and training certifications.

The best way to demonstrate your enthusiasm for the job is by expressing your passion for travel and exploration in your cover letter. Additionally, highlighting any relevant experiences or accomplishments that make you an ideal candidate for the position will help show that you are truly dedicated to pursuing a career as a flight attendant.

Also Read:  How to Become a Flight Attendant without Experience (Fresh Grads)

Overall, having no work experience doesn’t mean your resume needs to be bare – focus on showcasing the skills and qualifications relevant for the job instead.

Additionally, it is important to include a strong cover letter that expresses your enthusiasm and passion for the role. In addition, include any references or certifications that demonstrate why you are an ideal candidate for the job.

Finally, make sure to list relevant skills such as customer service experience, language proficiency, safety knowledge, and training certifications. With these tips in mind, you should be able to put together a compelling resume for a flight attendant position! Good luck!

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3 Real Entry-Level Flight Attendant Resume Examples That Worked in 2024

Entry-Level Flight Attendant Resume

Professional entry-level flight attendant resume, formal entry-level flight attendant resume.

• Entry-Level Flight Attendant Resume Writing 101

After reaching a certain point in her career, Jennifer Bozyan realized she’d need a new direction and an environment that inspired her to grow: A job with better benefits—ideally, that would extend to her husband’s need for long-distance medical appointments—and potential for advancement.

To take care of herself and her spouse, Jennifer thought of applying for an entry-level flight attendant job. At first, she was apprehensive since her BA in history and work experience in customer service didn’t exactly say “flight attendant” . . . Finally, after trying our resume templates and making a cover letter that translated her qualifications, she felt prepared.

If you want to land a beginning flight attendant job and start a fresh trajectory in your career, take a look for yourself at these entry-level flight attendant resumes that are sure to guide you on the right path.

or download as PDF

Related resume examples

• Career change
• Customer service
• Flight attendant

What Matters Most: Your Entry-Level Flight Attendant Skills & Experience

Safety and passenger experience are always top priorities. You’ll want to show airlines you have the right skills to perform the related tasks effectively.

Entry-level candidates often find it difficult to pick the right skills to list. That said, you still have a lot to choose from. Think back to your time preparing to get FAA certified and the key skills you learned in CPR and flight safety.

Also, consider any previous work experience that will translate to the position, like working in retail and providing great customer service or managing a tight schedule.

The following entry-level flight attendant skills are most in demand in 2024.

9 top entry-level flight attendant skills

• Ramp Service
• Food & Beverage Prep
• Pre-flight Briefings
• Emergency Care
• Safety Compliance

Sample entry-level flight attendant work experience bullet points

Examples of your past work achievements will help airlines feel more comfortable bringing you on board. Showing how you’ve implemented aspects like customer service and safety will be key here.

While you may not have much in terms of in-air experience attending flights, you can still pull lots of relevant examples from previous work and education that showcase your skills.

For instance, if you worked at a restaurant taking orders and performing food and beverage prep for hundreds of customers per day, that would translate to many of your tasks as a flight attendant.

Here are a few ideas:

• Provided customers with clear instructions to help entrance lines move 20% faster.
• Built a friendly rapport with customers while answering questions and concerns to improve satisfaction scores by 52%.
• Took orders and assisted in food prep with 99% order accuracy and always complied with top food safety protocols to maintain Grade A health inspection scores.
• Scored a 98% overall grade on FAA flight safety and CPR/AED certifications by diligently studying course materials to provide the best passenger experience.
• Used Crew Rest to manage breaks and schedules to increase efficiency by 70%.

Top 5 Tips for Your Entry-Level Flight Attendant Resume

• Many applying to an entry-level attendant position won’t have much experience. An objective statement can help present your abilities to perform well in the position. For instance, you could explain how you’re a motivated professional with three years of customer service experience.   
• All flights need attendants who provide friendly service while having high levels of technical ability. You can use both in examples for the most impact, like how you explained technical safety procedures to customers and helped with any concerns during the flight.       
• Using action words like “assisted” or “prepared” in your descriptions provides more impact. For instance, you could say you “assisted all passengers by taking food orders and prepared them with 99 percent accuracy.”
• Flight attendants manage many details that contribute to the success of flights. Submit a resume free of grammatical errors to provide a professional first impression and showcase your abilities to handle information accurately, like notifying passengers before upcoming turbulence or scheduling updates.
• Quantifying your flight attendant training and past work can feel challenging, but there are many metrics you can use to prove your impact. For instance, you can say how following updated safety procedures reduced accidents by 22 percent and improved satisfaction scores by 37 percent.         

A one-page resume is the optimal length for entry-level flight attendant resumes. You want everything included to be concise and relevant. For example, one sentence on how you used your CPR/AED knowledge to attend to over 100 passenger medical needs in your career can go a long way.    

Include any examples from previous work experience that will be the most relevant. If you have five years of retail customer service experience with thousands of five-star customer satisfaction ratings on surveys, that’ll help show your ability to provide outstanding flight service.

Including hobbies/interests can be a good idea in entry-level positions to provide more depth about your top skills. For instance, if you enjoy volunteering at a local nursing home on weekends, that can underscore your ability to provide passengers excellent care on flights.

Flight Attendant Resume: Expert Advice and Examples

As a Flight Attendant, the sky is really the limit in terms of your career, but are your resume writing skills leaving you feeling grounded? Maybe you just need a pre-job safety demonstration to write the ideal resume and land that ideal gig as a host. We can help!

Flight Attendant Resume Example MSWord®

Download our free Flight Attendant Resume Template in Word and let us help you get your career ready for take-off. 

Being a flight attendant isn’t just an exciting job, it’s a necessary part of the aviation industry.

As a flight attendant, you’re the life of a trip; you act as one of the few bridges between airline and guest , and as a result must be attuned to the needs of both .

Being a cabin crew member is truly unique. It’s a job that allows you to work closely with people of all backgrounds, constantly work to improve guest experiences, and even travel the world.

For these reasons, working for an airline is the dream job of many people from all over the world, and why landing the position is no easy task.

To score a position as one, you’ll need to put in some work. Luckily, by using a free resume builder you can create your killer resume, then your potential to get invited to an interview for a flight attendant job will be sky-high.

In this article, we’ll discuss what cabin crew members do, how to pursue becoming one, and what you need to do to create a resume that stands out from the rest.

With these tips and tools under your belt, you’ll be on your first working flight in no time!

In this article, we’ll discuss:

Flight Attendant Resume Sample

Before we start giving you a lot of information to write your resume for a cabin crew position, let’s have a glimpse of a resume example .

The following example is for a candidate with 5 years of experience, which was written according to all the tips we’ll cover in this article:

[Sam Alford]

[Flight Attendant]

[12 Sunsetview Drive, OH 90017 | 213-555-0198 | [email protected]]

Personable and dedicated flight attendant with 5+ years experience on domestic and international commercial flights. Developed excellent customer service skills and communicated regularly to accommodate guests and assist colleagues. Proficient in Spanish speaking and listening, fully trained in CPR and AED, and skilled at both safety consciousness and emergency preparedness.

Flight Attendant

American Airlines | Fort Worth, TX 2018 – 2021

• Traveled domestically and internationally with an average of 120 flight hours per month
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA
• Assisted passengers with stowing luggage up to 50 pounds, served meals, snacks, and beverages, collected trash, and responded to individual passenger requests
• Identified, analyzed, and communicated cabin maintenance concerns with the Pilot-in-Command.
• Maintained guest safety, comfort, and security by utilizing customer service skills.
• Provided on-the-job training to two full-time flight attendants.

Spirit Airlines | Miramar, FL 2016 – 2018

• Conducted pre-flight safety demonstrations and checks of the cabin.
• Assisted during on-flight emergencies by providing CPR and first aid.
• Accommodated guests by communicating needs with other flight staff.
• Cross-sold meals and beverages to 100+ passengers on domestic flights, increasing revenue by 12%
• Restocked cabin supplies and refreshments.
• Interacted with guests to solve problems as they arose and mediate conflicts.

Flight Attendant School and Career Training Program

Inflight Institute | NW Calgary, Alberta (Canada) 2015 – 2016

• Customer service
• Attention to detail
• Flight equipment maintenance
• Problem-solving
• Multitasking
• Physical stamina
• Flight Briefings
• Aircraft Safety
• Active Listening
• CPR/First Aid

Certificates

Multiple Flight Attendants On Board Certification – Inflight Institute

Flight Attendant Job Description

A flight attendant keeps passengers comfortable and safe before, during, and after a flight. You may work for either a commercial or private airline.

To accomplish this goal, a flight attendant is responsible for:

• Providing important emergency information
• Demonstrating how to use safety devices
• Serving refreshments and food

Behind the scenes, these workers might also help inspect and clean the cabin before a flight, assist with stocking, and help out other flight personnel.

To show that you are able to fulfill the duties of a cabin crew member on your resume, you’ll need to fill your education, skills, and experience sections with the correct relevant information.

Flight Attendant Resume Format

First and foremost, by using the correct resume format , you’ll earn a lot of points when a hiring manager is looking over your application.  

The correct resume format not only highlights what makes you a qualified candidate , but should also be tailored to the amount of experience and skills you have. 

You should include the following sections in your resume to effectively stand out from the crowd: 

• A summary or objective
• Job qualifications (education, experience, skills, etc.)
• Contact information
• Personal information (beyond what you share in your summary, if possible)

By using the correct resume format, you’ll be able to accomplish the following :

• Make your resume easy to read
• Highlight your skills and experience
• Hide your shortcomings

Keep in mind that using an 11-12 size font with Times New Roman, Arial or Calibri will make your resume look organized and professional. 

Depending on your prior positions, you may opt to select a reverse chronological format, which highlights your experience .

If you lack experience, a functional resume format will show off your relevant skills .

However, most employers prefer reverse chronological forma t and you should always have a Skills or Core Competencies section listed on top of your resume in any case.

Use a resume template to correctly apply these formats and avoid any mistakes when listing your skills and experience. 

Always double-check your resume for typos, grammatical errors, or other mistakes that might detract from the quality of your application. These sorts of things can come across as careless to a potential employer.

Flight Attendant Resume Objective or Summary

Your objective or summary is the first part of an amazing overall final product, and if written correctly will make your resume take off.

This part of your resume should introduce yourself as a potential cabin crew member, explain your interest in the position you’re applying for, and briefly break down your history (education, employment, etc.).

There is a slight difference between a resume objective and a resume summary. 

The former is often written to explain a job seeker’s desire for a position, and is ideal if you have little to no work experience to share.

Young, passionate professional looking to transfer my people skills into the role of a flight attendant .

While this explains your passion and how you really want the position, you can make an objective that says much more.

College graduate with excellent communication and teamwork skills. Interested in finding a position as a flight attendant to make each passenger’s journey pleasant and safe.

This details what you can bring as a flight attendant and will surely grab a hiring manager’s attention. 

On the flip side, a resume summary uses work history and other details to demonstrate why you’re an ideal candidate for a specific position. 

If you’ve worked as a flight attendant before , you’ll want to opt for a summary, as it’s one of the best ways to put all the important experience you have in one accessible place.

Friendly flight attendant with experience and a dedication to customer safety and comfort .

This tells a hiring manager or applicant tracking system little about your professional flight attendant experience. To impress the ATS or a job recruiter, you’ll need to be more detailed . 

Have a look at the example below.

Friendly, flight attendant with 3+ years experience and a dedication to customer safety and constant personal improvement. Assisted thousands of passengers across the country in nearly 600 flights, both long and short haul.

Regardless of which type of introduction you choose, every word you use should count.

What to Add to the Education Section of Your Flight Attendant Resume

To complete a proper take-off of your resume, it’s essential to add an education section. 

You must have a high school diploma (or equivalent) to work as a flight attendant . An associate’s or bachelor’s degree may be beneficial, but it’s not often required, just preferred. 

It will be necessary to list your high school or college degree in your education section. 

Apart from that, any relevant awards or scholarships will help your education section really stand out. 

If you’ve taken any safety courses, such as a CPR course, it would be a good idea to list them. 

However, it’s also important to remember to ensure all of this information is easy to read . After all, a job recruiter or an ATS system look for keywords and relevant information quickly. 

So you’ll want to catch their attention right away . 

Here’s an example of the wrong way to do that. 

2010-2014 Michigan State University

BA in Tourism Management

• Captain of the MSU Chess Club

While the degree may have to do with being a flight attendant, the GPA is probably too low to mention. Being the captain of the chess club also has nothing to do with the job you are applying for. 

Have a look at a better way of showing off what you accomplished in high school or college.

2015 Michigan State CPR Certification

• Officially trained to perform CPR 

This is much better as you demonstrate that you have the necessary education, your GPA is high enough to mention, and you have a relevant certification . 

Some people find it useful to attend flight attendant school , but this isn’t necessary to get hired, considering that you will be trained by the airline before starting. 

However, previous classes can give you lots of helpful experience , tips, and background information, so don’t completely disregard them.

Emphasize Your Flight Attendant Skills

To be a great flight cabin crew member, you need to have the skills to match! Your skills section may be the most important part of your resume.

This is especially true if you have little to no experience working for an airline in the past. 

Flight attendants must have a variety of skills , but some of the most important ones that airlines look for in prospective cabin crew staff and are important to consider including are:

• Top-notch customer service
• Communication
• Decision-making
• Stamina (cabin crew members are constantly on their feet, assisting customers, moving objects, and doing other physical tasks that can be demanding)
• Patience and temperament for dealing with customers

If you end up working for an airline that does international flights, you may also need to have skills related to speaking other languages under your belt. 

It may also help to understand cultural differences if you will be working with people from all over the world.

With a resume template , you can list both your hard and soft skills in an organized manner , making it easy to follow and ensuring that your abilities are highlighted for a hiring manager to see. 

Soft Skills

• Time management
• Collaboration
• Strong communication
• Language skills
• Flexibility
• Diplomacy and tact
• Adaptability
• Stress tolerance

Hard Skills

• Safety orientation
• Aircraft knowledge
• Point-of-Sale System (POS)
• Intercom Operation
• CPR & First Aid
• Emergency procedures
• Inventory control
• Plane evacuation protocols

Flight Attendant Resume: Experience Section

Relevant experience is often the make or break factor in a resume . Hiring managers love to see that you have used your skills in a prior professional setting. 

Though in some cases, it may not be necessary to have experience as a flight attendant to get a job as one, it certainly helps! 

If you do have a relevant professional history, you’ll find it easier to score higher-paying jobs, international jobs, or positions at larger airlines.

So, how can you take your experience section from economy to first class?

Firstly, you’ll want to avoid adding generic information as well as highlight any relevant experience that you do have. 

For example, a solid experience section doesn’t look like this:

American Airlines | Fort Worth, TX

2018 – 2021

• Friendly with passengers
• Always punctual
• Worked well with other crew members

These things are great, but it’s explained in a really generic way. It also doesn’t say much about your responsibilities and how you carried them out . 

Let’s look at the correct way to list a previous job experience.

• Traveled domestically and internationally with an average of 120 flight hours per month. 
• Led safety briefings for 100 to 400 passengers at a time, and provided flight reports over the PA.
• Explained important safety information to passengers to ensure compliance with federal guidelines during flights.

An experience section like this will jump off the page and get you an interview in no time.

Writing a Flight Attendant Resume with No Experience

No flight attendant work experience ? No problem – or, at least, there doesn’t have to be one! Writing your resume in a way that highlights what you can share can still get you where you need to be.

To gloss over your lack of experience, you might find it best to spend more time talking about your education or even a part-time job.

If you can connect it to what you’re applying for, it’s still useful information to include on your resume.

The time-management skills that come along with running the concession stand at a busy movie theater, for instance, are just as much worth sharing.

The key thing to remember when you don’t have experience is to use what you do have and make it convincing. Odds are that you already have a reason for choosing this job to apply for. 

Optional Flight Attendant Resume Sections

Beyond what you absolutely must include in your resume for it to feel complete and meet employer expectations, there’s a lot you can do to help set yourself apart from the competition.

This may be especially significant for those looking to become flight attendants; these jobs pay well, and allow you to travel the world, so they’re understandably competitive in many cases. 

What you include will depend heavily on the content of the rest of your resume.

Say you’ve never worked as a flight attendant before, but you’re a passionate and involved volunteer for your local hospital. 

Though this volunteer work might not be directly related to being a flight attendant, it might still give you valuable skills and experience that you want an employer to know about. 

So, it might benefit you to include a “volunteer work” section at the bottom of your resume to share these details.

Remember, you can connect just about anything to the job you’re aiming for with a bit of thought and effort, so don’t be afraid to pull from different areas of your life to prove you’re someone worth hiring. 

Let’s take a look at some other optional additions you might make to your resume.

Awards and Certifications

If you’ve won any sort of significant award, adding it to your resume isn’t a bad idea. This is particularly true if you’ve won something for being a flight attendant in the past, or if you have relevant certifications such as first aid.

You’ll want to provide the name of the award or certification in question and, if necessary, a very brief description of what it is and why you acquired it. 

You may also find it useful to put into words why you’re including it on the resume. Be sure that your rationale is relevant to the type of job you’re looking for.

Example: Received customer satisfaction award for stellar customer service skills and dedication to safety.

Incorporating hobbies for cabin crew in a resume can showcase your passion for the profession , as well as your skills that make you an exceptional candidate. 

There are plenty of hobbies for cabin crew members to list that relate to travel, communication and learning , such as:

• Travel vlogging or blogging
• Studying languages
• Volunteering abroad 
• Travel photography

These activities will show that you are not only driven by the paycheck or free travel rewards but also genuinely care about the career itself!

You can also earn bonus points with the hiring manager if you share any typical cabin crew hobbies with them. Most people in the aviation industry love to travel after all. A variety of relevant interests and hobbies for a flight attendant might help you fit into the airline’s culture.

That’s why it’s essential to tailor your hobbies and interests to the job listing , ensuring they are relevant to the position.

• Regularly travel vlog during time off 
• Create documentary albums with photos taken in different countries
• Active follower of global news podcasts

Special Memberships

If you’re a part of any sort of professional group or organization related to your job, it’s worth mentioning on your resume. 

This shows that you’ve already committed yourself to being around others in the field and are willing to invest in your own progress.

Keep things concise and understandable in this section, just as with any other.

Example: General Member, Association of Flight Attendants

Flight Attendant Resume: Frequently Asked Questions

Still want to know more? Below are some of the most frequently asked questions on the web related to writing a flight attendant resume.

How Do I Make a Flight Attendant Resume?

A cabin crew resume can look very different depending on the type of airline job you’re applying for. Someone looking to become a flight attendant will certainly need a different resume than someone trying to fill a corporate position.

Looking at resume examples is a great way to find inspiration when drafting your own resume.

First and foremost, determine which area of an airline you’ll be working in. Decide what skills and experience are most beneficial for this area and decide if it’s a good fit for you.

Your past job experience doesn’t necessarily have to be directly related. For example, any type of customer service experience can help you get a flight attendant or front desk job.

What do airlines look for in a resume?

Prospective flight attendants should include their educational background, job experience, skills, and any other information that an employer might need to know on their resume.

If you have things to share that are related to the position , that’s great! But even if you have no job experience in the area (or any at all), it’s still possible to create a great flight attendant resume.

Hone in on what employers are looking for in the job description and do your best to present yourself as a prime option for those goals.

How Do I Make my Flight Attendant Resume Stand Out?

The best way to make any resume stand out is to go above and beyond the bare minimum.

For example, on a flight attendant resume this often means including optional parts to your resume (like volunteer work, awards, etc.).

You could also use a resume template to help you fit these elements in.

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Dive Into Expert Guides to Enhance your Resume

Flight Attendant Resume Examples

Create a professional flight attendant resume to get you that dream job

Cabin Crew Resume Samples

1. Candidate seeking Flight Attendant position

A personable flight attendant with over six years of experience with a busy, international cabin crew, looking to further grow my career by joining the family at Lufthansa Airlines.

Completed over 2,000 hours of both domestic and international flights in Airbus and Boeing commercial airplanes with over 400 passengers Achieved high passenger satisfaction reviews on Skytrax (99.32%) Mentored twenty junior cabin crew members to improve on aviation safety, sanitation, and beverage service techniques, leading to an overall rise in service quality by 30% Made the Dean’s list and received the Collegiate Honor award in College

2. Candidate seeking Flight Attendant role

An experienced, warm flight attendant with over nine years of experience in fast-paced international, commercial and chartered flight duties.

Conducted comprehensive and thorough checks through pre-flight checklists and procedures to ensure smooth hitch-free flights. Used effective stowing techniques to assist passengers with carry-on luggage, leading to a 20% increase in the effective utilization of luggage space Served meals and beverages to passengers on board and offered additional services to improve their in-flight comfort and received 95% positive reviews from passenger reviews. Made sure to adhere strictly to FAA guidelines in the case of turbulence and other emergencies to ensure that they never escalated and caused severe losses to the company or passengers.

Flight Attendant Resume Vocabulary & Writing Tips

Flight attendant resumes should include a variety of keywords  taken from the person specification and job vacancy description as well as a selection of well-known expressions from the sector. This will make the candidate stand out in the recruitment process and pass any Applicant Tracking Software (ATS) that aviation companies may use.

Using the right vocabulary to describe the responsibilities that you had in the past is a key method of  attracting interest to your flight attendant resume .

Words to Use

• Hospitality
• Safety Guidelines
• Refeshments
• International
• Customer Service
• In-Flight service

Action Verbs

Flight attendant resume tips and ideas.

A flight attendant’s job has long been one of the most highly-coveted jobs in the aviation industry, and in the job market at large, for  people who love to travel . With this job, you get to visit a variety of breathtaking places while receiving a competitive salary.

There are also many stressful factors in this profession, just as there are in any other. Flight attendants often have to deal with unruly passengers, stand on their feet for long hours, and reassure passengers during turbulence.

It is important to highlight the skills the candidate has to deal with these different aspects, such as solid communication skills and the ability to stay calm under pressure.

A chronological or combination format could be beneficial for flight attendant resumes

• Titles and subheadings for a readable resume layout
• Bullet points

Refer to online resume generators to find the best resume layout

• Work Experience
• Certifications
• Additional Training
• Interpersonal skills
• Volunteer experience
• Honors and awards

Resume Length

1 Letter-size page – 8.5” x 11””

The best  resume format for a flight attendant  is the  chronological resume layout . Here, candidates begin by listing their most recent jobs and proceed with the positions that have come before, in reverse-chronological order.

This  resume format  illustrates your strengths as an experienced flight attendant. It shows your responsibilities throughout your work history. A clear and concise  resume layout is easier for hiring managers to scan  to find the relevant information and more adapted to Applicant Tracking Systems (ATS).

If you are just starting out and have no work experience as a flight attendant or are looking for an  entry-level position , you should still list all other jobs and volunteer experience that share similar required skills.

Another  ideal resume format for flight attendants could be the combination resume layout  which allows candidates to highlight their skills and training from different experiences as opposed to focusing entirely on the career progression.

A proper resume design should incorporate some appropriate  resume bullet points, resume fonts, titles and subheadings  for easy readability.

Use our  resume guidelines  and online generator to get tips on  creating the best resume design for your flight attendant resume .

Emphasize your contact information, and be sure that the  e-mail and phone numbers you provide are professional  and valid. You should have a minimalist color scheme to draw attention to your contact section so hiring managers do not have to search to find your number or email if they want to get in touch. It is important to make this step as easy as possible for a potential employer.

Remember to pay close attention to the wording you use; eliminate all grammatical errors, and use short, easy-to-read sentences. The best resume-friendly fonts  are  Arial, Calibri,  and Times New Roman in sizes 11-13. All section headers should be the same size, and the body text size should be uniform.

Photos are not required  on a flight attendant resume. Therefore, to ensure that you do not fall victim to biases and discrimination based on race, age, gender, etc., it is not obligatory to include a photo .

Sections of a Flight Attendant Resume

To  make your flight attendant resume readable and relevant , you should include the most pertinent of the following sections:

• Contact information

Work experience

• Resume summary or objective
• Certifications and additional training
• Achievements and awards
• Hobbies and interests

As a flight attendant, it is also very useful to  add language skills to your resume  and demonstrate the qualifications obtained by listing the level or any exams taken.

Your resume should only be  one page . Any longer and it is possible hiring managers will lose interest quickly. Only professionals aiming for management positions and executive areas should supply a resume of more than one page, but no longer than two.

Flight Attendant Resume Section Headings

The following guide will help you to  build a flight attendant resume  using the relevant information in a way that will attract attention from the hiring manager to your individual profile.

To begin a flight attendant resume, you should consider including either a  summary statement  to give the recruiter a good  overall idea of what you can bring to the role , regarding your main skills and qualifications.

Be detailed and explicit when describing your experience. Use statistics, numbers, and relevant  resume action   words  to describe your work further and impress the hiring manager.

Include all the tasks that a flight attendant usually carries out or the  responsibilities of a flight attendant ; serving food and beverages, checking supplies and other onboard inventory, and greeting and welcoming passengers.

If you have had any further experience  engaging with customers  like ticketing and customer service , indicate these as well. Your new job will involve plenty of interaction with passengers and it is vital to demonstrate your ability in this area.

Certificates & courses

First on the list should be a Federal Aviation Administration (FAA)  Certificate of Demonstrated Proficiency , which will set you apart by reducing the amount of training the airline will have to give you.

Additional training will go a long way in setting you apart from the rest of the applicants. Have you undergone  customer service, first aid, Cardiopulmonary Resuscitation (CPR) or Automated External Defibrillator (AED) training ? Be sure to indicate these certifications clearly on your resume to demonstrate your aptitude for the role.

You need to indicate on your resume that you are personable, as your job will involve interacting with different kinds of people from different cultures and nationalities. You need to show that you are capable of adjusting flexibly to their nuances.

In addition to  interpersonal skills , you need to demonstrate  proficiency in some major foreign languages . If you are going to be on international flights, you will encounter passengers from different nations that speak different languages. The ability to communicate with them and overcome social barriers will be an added strength.

Finally, in an emergency situation, or if something unexpected happens, you will have to think on your feet. If you can demonstrate your problem-solving skills on your resume too, you will be on a good footing for getting that interview.

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CAREER PATHWAYS

Looking for the perfect job? Explore our Career Guides!

How to Become a Flight Attendant

By Ajoke Aminu

Published: February 27, 2024

Do you want to get paid while traveling the world and experiencing different cultures? Lucky for you, that’s pretty much a flight attendant job description! But before you can start jet-setting across the globe, you’ll need to learn essential flight attendant skills.

Stay with us, as we explore the different flight attendant requirements, their average salary, and outline the general steps to help you become a flight attendant ASAP!

Career Summary

Flight attendant salary.

Flight attendant’s job description goes far beyond just serving drinks and snacks, and it reflects in their income. They act as safety and service professionals in the sky, responsible for passenger safety, medical emergencies, and ensuring a comfortable flight experience. In essence, here is the flight attendant salary trajectory :

• Entry Salary (US$51k)
• Median Salary (US$59k)
• Executive Salary (US$76k)

Therefore, flight attendant salaries can be considered as mid-range income salaries compared to the national average.

What does a Flight Attendant do?

Flight attendants ensure passenger safety and comfort during flights by conducting pre-flight safety briefings, assisting with boarding and deplaning, providing in-flight services such as serving meals and beverages, addressing passenger inquiries, and handling emergency situations.

Flight Attendant Career Progression

• Entry-Level/Junior Flight Attendant: Responsible for providing onboard services and ensuring passenger safety.
• Senior Flight Attendant: Takes on additional responsibilities, such as mentoring new flight attendants, leading cabin crew teams, and handling more complex situations.
• In-Flight Supervisor: Oversees the overall in-flight operations, manages cabin crew performance, and ensures compliance with airline policies and procedures.
• Purser/Lead Flight Attendant: Serves as the primary point of contact between the cabin crew and the flight deck, responsible for coordinating and managing the entire cabin service.
• Manager/Director of In-Flight Services: Manages and supervises the entire in-flight department, including recruitment, training, scheduling, and ensuring high service standards.

Pros and Cons of Working as a Flight Attendant

• Opportunities to travel and explore different destinations.
• Meeting people from diverse backgrounds and cultures.
• Competitive travel benefits and discounts.
• Enhanced customer service and interpersonal skills.
• The dynamic and ever-changing work environment.
• Irregular work schedules and long hours.
• Frequent time away from home and family.
• Dealing with demanding passengers and challenging situations.
• Jet lag and the physical toll of working in a pressurized cabin.
• Limited control over personal routines and schedules.

Key Skills to Have as a Flight Attendant

• Excellent communication and interpersonal skills.
• Customer service orientation.
• Problem-solving abilities.
• Adaptability and flexibility.
• Emergency response and first aid knowledge.

Popular Flight Attendant Specialties

• International Flight Attendant
• Corporate/Private Jet Flight Attendant
• VIP/First Class Flight Attendant
• Language-Specific Flight Attendant
• In-Flight Safety Instructor/Trainer

How to become a Flight Attendant

As a flight attendant, you have the opportunity to explore different destinations, interact with diverse passengers, and ensure their safety and comfort during flights. Also, the flight attendant salary packs quite the punch, so gear yourself up for a competitive selection process. Hence, you must study the steps needed to take to increase your chances of success. In this guide, we will outline the general steps to help you embark on your journey towards a career as a flight attendant.

Get The Right Flight Attendant Education: High School vs. College

When considering a career as a flight attendant, one common question is whether a college degree is necessary. While the minimum flight attendant requirements for education are typically a high school diploma and/or GED , pursuing a college degree can have its advantages, such as enhancing your career prospects and providing a competitive edge in the industry. However, it’s important to note that many successful flight attendants have built their careers without a college degree.

The flight attendant job description primarily focuses on customer service, safety procedures, adaptability, and emergency protocols. These skills can be acquired through comprehensive training programs provided by airlines . Also, if you are already working in a customer service role and have the required skills and experience, you may be able to get a job as a flight attendant without a degree.

Ultimately, the decision to pursue a college degree as a flight attendant is a personal one. Consider your long-term goals, financial resources, and the specific requirements of the airlines you wish to work for. Research the hiring preferences of different airlines and weigh the potential benefits against the investment of time and money required for a college education.

Essential benefits of a college degree for a flight attendant include: 

• Expanded Knowledge and Skills: College education can broaden your knowledge base and develop critical thinking, communication, and problem-solving skills. These skills can be valuable in handling challenging situations, interacting with diverse passengers, and providing exceptional service.
• Enhanced Professionalism: A college degree demonstrates a commitment to education and a level of professionalism that may be appealing to airlines during the hiring process. It showcases your ability to complete long-term goals, manage responsibilities, and thrive in an academic environment.
• Increased Opportunities for Advancement: While a degree is not a guarantee for career advancement, it can open doors to opportunities beyond the role of a flight attendant. Airlines often have various departments and positions that require higher education qualifications, such as management, training, or customer experience roles.
• Competitive Edge in the Job Market: The aviation industry is highly competitive, and having a college degree can set you apart from other candidates, providing better opportunities and a flight attendant salary. It showcases your dedication, commitment, and willingness to invest in your personal and professional development.

Choosing the Right Degree for a Flight Attendant Career | Duration & Financial Estimate

Regrettably, the flight attendant requirements do not include a specific major that will land you a job. Nevertheless, certain fields of study can provide a solid foundation and equip you with valuable skills that are relevant to the role of a flight attendant. It’s important to note that while these degree programs can provide valuable knowledge and skills, they are not prerequisites for becoming a flight attendant.

Airlines typically prioritize qualities like exceptional customer service, strong communication skills, and a professional demeanor. Therefore, even if your degree doesn’t directly align with the aviation industry, you can still pursue a career as a flight attendant by focusing on acquiring relevant experience, participating in training programs, and demonstrating the desired qualities during the hiring process. Usually, it costs between US$3,500 to US$25,000 to study to become a flight attendant.

Here are some degree alternatives for aspiring flight attendants, along with estimated timeframes for completion: 

• Hospitality and Tourism: Degrees in hospitality or tourism management can provide a comprehensive understanding of the service industry, customer relations, and the importance of delivering exceptional experiences to travelers. These degrees often cover topics such as guest services, event planning, and cultural awareness, which are highly relevant to the role of a flight attendant. Typically, a bachelor’s degree in hospitality or tourism takes four years to complete.
• Public Relations and Communications: A degree in public relations or communications can enhance your interpersonal and communication skills, which are essential for effective interaction with passengers. These programs often focus on developing strong verbal and written communication abilities, crisis management, and interpersonal dynamics, all of which are valuable in a customer-facing role. A bachelor’s degree in public relations or communications usually takes four years to complete.
• Business: A degree in business can provide a broad range of skills applicable to various professional settings, including the aviation industry. Business programs typically cover areas such as management, marketing, accounting, and organizational behavior, which can contribute to your understanding of business operations and help you navigate the administrative aspects of the airline industry. A bachelor’s degree in business typically takes four years to complete.
• Psychology and Sociology: Degrees in psychology or sociology can offer insights into human behavior, social dynamics, and cultural diversity. Understanding different personality types, communication styles, and cultural sensitivities can be invaluable for providing exceptional customer service and managing interactions with passengers from various backgrounds. Both bachelor’s and master’s degrees in psychology or sociology usually take four to six years to complete, depending on the level of study.
• Education: A degree in education can equip you with skills in instruction, training, and curriculum development. These skills can be valuable if you are interested in pursuing roles in flight attendant training or crew resource management, where you may be involved in educating and mentoring new hires. A bachelor’s degree in education usually takes four years to complete.

Build Flight Attendant Skills Through Internships & Resources

Before anything, are you 18 or above? One of the first flight attendant requirements is your age, so you must be 18 years and above (preferably 21 in some cases). If you are, one of the other basic flight attendant requirements is to be able to speak the English language fluently.

Whether you’re just starting or looking to advance your career, building your flight attendant skills is key to achieving success. These skills enhance your daily job duties, and can also positively impact your flight attendant salary and lead to opportunities for career advancement.

Essential Flight Attendant Skills

• Safety Procedures: You’ll learn extensive safety protocols and procedures, including how to handle emergency situations such as evacuations, turbulence, and medical emergencies.
• Crisis Management: Flight attendants are trained to remain calm and composed in high-stress situations, making quick decisions and taking appropriate actions during emergencies.
• Customer Service: Excellent customer service skills are vital for addressing passengers’ needs, providing assistance, and creating a positive in-flight experience.
• Conflict Resolution: Flight attendants learn to manage conflicts among passengers diplomatically and professionally, ensuring a harmonious cabin environment.
• First Aid: Basic first-aid training is provided to handle minor medical incidents and injuries on board until professional medical assistance is available
• Language Skills: Depending on the airline, you may receive language training to communicate with passengers from diverse backgrounds.
• Cultural Sensitivity: Flight attendants are taught to respect and accommodate passengers’ cultural differences and preferences.
• In-Flight Services: You’ll learn how to serve meals and beverages, set up the cabin for different phases of the flight, and maintain cleanliness and orderliness.
• Problem-Solving, Time management, Flexibility, Teamwork & Communication: Flight attendants possess a versatile skill set that includes problem-solving abilities to address unexpected challenges, adept time management for on-time flights, flexibility to adapt to changing circumstances, strong teamwork skills for passenger safety, and effective communication for conveying crucial information to passengers and fellow crew members.
• Professional Appearance: Maintaining a polished appearance and adhering to grooming standards is important for representing the airline and projecting a professional image.

Resources to Master Flight Attendant Skills

If you’re looking to learn flight attendant skills, there are several resources available that can help you acquire the necessary knowledge and develop the required skills.

Here are some options to consider:

• Flight Attendant Training Programs: Many airlines offer their own flight attendant training programs , which are designed to provide comprehensive training specific to their operations, safety procedures, customer service standards, and regulatory requirements. These programs typically cover a wide range of topics, including emergency procedures, passenger handling, first aid, service etiquette, and aircraft-specific training. If you are hired by an airline, they will usually provide you with the necessary training.
• Online Courses: There are online courses and training programs available that specifically focus on flight attendant skills. These courses can cover topics such as customer service, safety and emergency procedures, inflight service, cultural awareness, and aviation regulations. These courses may be self-paced or instructor-led and can provide you with a solid foundation of knowledge to prepare for a career as a flight attendant.
• Books and Manuals: There are various books and manuals available that provide insights into the responsibilities, duties, and skills required of flight attendants. These resources may cover a range of topics, including safety procedures, passenger management, service techniques, and industry-specific knowledge. Some recommended titles include “ The Complete Flight Attendant Interview Workbook ” and “ The Essential Guide to Becoming a Flight Attendant “.
• Professional Associations: Joining professional associations, such as the Association of Flight Attendants (AFA), can provide access to resources, training materials, and networking opportunities. These associations often offer workshops, conferences, and other educational events that can enhance your knowledge and skills as a flight attendant.
• Airlines’ Career Pages: Many airlines have dedicated career pages on their websites where they post job openings and provide information about their recruitment processes and benefits. Check the websites of specific airlines you’re interested in.

Here are two more useful web resources for aspiring and current flight attendants:

• Federal Aviation Administration : The FAA’s website offers regulations, guidelines, and safety information relevant to flight attendants and the aviation industry.
• Cabin Crew Wings : A comprehensive resource for aspiring cabin crew members, offering information on training, recruitment, and career development in the aviation industry.

Flight Attendant Internships to Boost Your Skills & Resume

With hands-on experience at the core of internships, they can be a valuable way to build your flight attendant skills. While internships specifically tailored to flight attendants may not be as common as in other fields, there are still opportunities available that can provide valuable insights into the industry and enhance your skills.

Here are some internship opportunities to consider:

• Airline Internship Programs: Some airlines offer internship programs that provide a comprehensive inside look into their operations, including the flight attendant department. These programs may involve rotations through different departments, including customer service, inflight services, and safety procedures. Interns may have the opportunity to shadow and assist flight attendants, observe inflight operations, and gain exposure to various aspects of the job.
• Aviation and Travel Companies: Interning at aviation or travel companies can also provide valuable experience related to the flight attendant profession. These companies may include airlines, travel agencies, tour operators, or aviation service providers. While the focus may not be solely on flight attendant duties, you can gain insights into the broader aviation industry, customer service skills, and travel operations.
• Hospitality and Tourism Industry: Since flight attendants often interact with passengers in a service-oriented capacity, internships in the hospitality and tourism industry can be beneficial. Consider internships at hotels, resorts, event management companies, or tourism boards. These opportunities can provide exposure to customer service, guest relations, event planning, and cultural awareness, which are all relevant skills for flight attendants.
• Flight Attendant Schools: Some flight attendant schools or training centers may offer internship opportunities as part of their curriculum. These internships can provide students with practical experience and exposure to the daily duties of flight attendants.
• Safety and Emergency Response Training: While not a traditional internship, pursuing safety and emergency response training programs can enhance your qualifications as a flight attendant. Look for internships or training programs offered by organizations that specialize in aviation safety, emergency response, or first aid. These programs can provide hands-on experience in handling emergency situations, familiarization with safety equipment, and understanding regulatory requirements.
• Airport Operations: Interning at an airport can also be beneficial for flight attendants. Positions like airport customer service or ground operations can help interns gain familiarity with airport procedures, passenger interactions, and the overall aviation environment.

Get the Necessary Training and Certifications

As mentioned earlier, there are a number of flight attendant courses and certifications that can boost your portfolio. These courses can be a good way to prepare for a flight attendant training program, but they cannot replace the hands-on training that you will receive in a traditional program .

To become a flight attendant, you should contact airlines directly to learn about their training requirements. Most airlines offer their own training programs, and these programs typically last for a few weeks or months. In training, you will learn about the airline’s safety and security procedures, customer service standards, and emergency response protocols. You will also have the opportunity to practice your skills in a simulated environment.

Once you have completed your training, you will need to pass a certification exam. This exam is administered by the Federal Aviation Administration ( FAA ). Once you have passed the exam, you will be certified as a flight attendant and you will be eligible to apply for jobs with airlines.

Apply for Flight Attendant Jobs

Now that you understand the flight attendant requirements, it’s time for the next phase. The flight attendant job description is the first thing you must understand before applying for jobs.

Here are some additional tips to apply for flight attendant jobs:

• Research airlines: Not all airlines are created equal. Some airlines are known for having a better work-life balance than others. Some airlines offer more competitive pay and benefits. Do your research to find airlines that are a good fit for you.
• Tailor your resume and cover letter to each job you apply for: Highlight your skills and experience that are relevant to the flight attendant position. Be sure to mention any customer service experience you have, as well as any experience working with people.
• Prepare for the interview process: The flight attendant interview process can be competitive. Be prepared to answer questions about your customer service skills, your experience working with people, and your knowledge of the airline industry. You may also be asked to participate in a role-playing exercise.
• Follow up after the interview: Send a thank-you note to the interviewer within 24 hours of the interview. This shows that you are interested in the position and that you are professional.
• Learn a foreign language: While not required, speaking a foreign language fluently can be an asset for flight attendants. Airlines that operate international flights often prefer to hire flight attendants who speak multiple languages.
• Get in shape: Flight attendants must be able to lift and carry heavy objects, and they must be able to move around quickly and efficiently in a cramped space. Staying in shape will help you perform your job duties safely and effectively.

Suitable Job Opportunities & Companies for a Flight Attendant

Let’s explore some common career paths and types of companies that hire flight attendants:

• Commercial Airlines: The most traditional path for flight attendants is working for commercial airlines. This includes both domestic and international carriers.
• Charter Airlines: Charter airlines provide on-demand flight services, often for specific groups, such as tour groups, sports teams, or corporate clients. Flight attendants on charter airlines may work on a variety of routes.
• Private Jet Companies: Some flight attendants work on private jets, providing personalized service to high-net-worth individuals, celebrities, and corporate executives.
• Corporate Aviation: Flight attendants can find opportunities in corporate aviation, serving on corporate-owned aircraft. They ensure the comfort of executives and employees during business travel.
• Flight Attendant Training Schools: Some flight attendants transition into careers as instructors at flight attendant training schools. They train new flight attendants in safety procedures and customer service.
• Customer Service and Hospitality: Flight attendants develop strong customer service and hospitality skills, making them well-suited for roles in the broader hospitality and customer service industries.
• Travel and Tourism: Flight attendants have a passion for travel, which can lead to opportunities in the travel and tourism sector, such as travel agency positions or tour guiding.
• Aviation Management: With experience, flight attendants may pursue roles in aviation management, overseeing flight operations, cabin crew, or other aspects of airline operations.

Balancing Work & Life as a Flight Attendant

It may be challenging for flight attendants to balance work and personal time but that’s not to say it is impossible. Flight attendants typically work long hours and irregular shifts. They may work overnight flights, early morning flights, and late night flights. They may also have to work on holidays and weekends.

Flight attendants spend a lot of time away from home. They may be away for several days at a time, and they may have to work in different cities and countries.

However, flight attendants also have a lot of free time. They may have several days off in a row, and they may have the opportunity to travel to different parts of the world. They also might have some flexibility in their schedules. They might choose which flights they want to work and which days they want to be off. With careful planning and effort, it is possible to maintain a good work-life balance as a flight attendant.

Here are some tips for maintaining a good work-life balance as a flight attendant:

• Plan Ahead: Try to plan your schedule in advance so that you can know when you will be working and when you will have free time.
• Set Boundaries: It is important to set boundaries between your work life and your personal life. When you are at work, focus on your job duties. When you are at home, focus on your personal life.
• Take Care of Yourself: It is important to take care of yourself physically and mentally. Make sure to eat healthy foods, get enough exercise, and get enough sleep.
• Stay Connected with Loved Ones: It is important to stay connected with your loved ones when you are away from home. Call, text, or email them regularly.

What’s the Career Outlook for Flight Attendants?

Various factors contribute to the increasing demand for flight attendants. As air travel continues to expand, airlines are expanding their fleets and routes, leading to an increased need for cabin crew members. Additionally, as the global economy improves, more people are traveling for business and leisure purposes, resulting in higher passenger volumes and the need for additional flight attendants to ensure the safety and comfort of passengers.

The job outlook for flight attendants is very positive, with employment projected to grow 11% from 2022 to 2032 . This growth rate is significantly faster than the average for all occupations, indicating a strong demand for flight attendants in the coming years with around 16,600 job openings for flight attendants are estimated each year.

It’s worth noting that while the overall industry outlook is positive, competition for flight attendant positions can be fierce. Airlines often receive a high number of applications for a limited number of openings. Therefore, it’s important for aspiring flight attendants to stand out by highlighting their relevant skills, experiences, and qualifications during the application process.

Should I become a Flight Attendant?

Before making a decision on whether to become a flight attendant or not, it is important to consider various factors that play a crucial role in determining your success in this career. It is a personal choice that requires careful consideration. From the flight attendant salary to the requirements necessary to qualify for this job and the job description, evaluating these factors can help in making an informed decision.

However, it is also important to take a personal inventory of your interests and skills, as well as your long-term goals. Also, consider your passion for travel, working in a dynamic and multicultural environment, and providing exceptional customer service. Reflect on your ability to handle the demands of the job, such as irregular work schedules, long hours, and dealing with various challenges that can arise during flights.

Furthermore, assess your interpersonal skills, communication abilities, adaptability, problem-solving capabilities, and teamwork aptitude. These are essential qualities for success as a flight attendant. In the end, becoming a flight attendant can be a rewarding and exciting career path, but it is ultimately up to you to evaluate these key points and make a decision that aligns with your individual aspirations.

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